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You must be 21 or older to rent a car at Richmond Byrd Intl Airport. You must have a current driver's license, and if you are a visitor from outside the country, you must also have your national ID and passport. Your driver's license should include an English translation if it is written in a language other than English. You should also have a debit or credit card to make payments easier.
Yes. Depending on the number of passengers and bags, you can select the car type from Richmond Byrd Intl Airport car rentals. For instance, you should think about utilizing an Economy car rental if you are traveling alone or with one other person. The car can accommodate up to two adults and two pieces of luggage. Consider reserving a Compact or Intermediate SUV if your family is traveling together and each person is carrying a bag.
The best place to hire a car in Sandston is at RIC, which provides special services to people with reduced mobility, those driving with their kids, and winter car services. For instance, a number of cars equipped with hand controllers, adjustable driver seats, and pedal extenders are available for persons with reduced mobility. For the comfort of the child, parents with young children can request a child seat, booster seat, or infant seat at some daily fee. Lastly, winter cars are available for use, and they come equipped with heated steering wheels, winter tires, heated seats, and fog lights.
Based on ratings and reviews from real users on KAYAK, the best car hire company at Richmond Byrd Airport is Budget (6,2, 63 reviews).
Car hire companies that offer shuttle or pick-up services from Richmond Byrd Airport to off-airport locations include Alamo, Avis, Budget, Dollar, Enterprise Rent-A-Car, Hertz, National, Payless, and Thrifty.
One location in Richmond Byrd Intl Airport
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Reviews
2,0 Poor
Thad, Oct 2024
Premium SUV
10,0 Wonderful
Richard, Aug 2024
Standard
8,0 Very Good
Anonymous, Jun 2024
Standard SUV
2,0 Poor
Anonymous, May 2024
Pick-up truck
2,0 Poor
Anonymous, Feb 2024
Full-size
4,0 Mediocre
Anonymous, Oct 2023
Standard SUV
One location in Richmond Byrd Intl Airport
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Reviews
4,0 Mediocre
Anonymous, Mar 2024
Standard
2,0 Poor
Anonymous, May 2021
Pros:
Dollar had no one at their counter. After a scavenger hunt from location to location we ended up at hertz where system was down for 45 minutes as we waitedCons:
Service terrible and price was outrageous. We will let everyone we can know what a bad experience we had2,0 Poor
Anonymous, Apr 2021
Pros:
nothing....Cons:
pickup, one person working on a Saturday.....waited forever. Didn't get the right size SUV10,0 Wonderful
Anonymous, Apr 2021
Pros:
Drop off was very easy. The Explorer was super comfortable and easy to drive.Cons:
Inside of car was not cleaned very well at all. Fold down seats were full of dog hair. Between the seats was a nasty baby pacifier. So discusting !!!6,0 Okay
Anonymous, Feb 2021
Pros:
The staff made it easy. The car was perfect size.Cons:
It smelled of cigarettes really bad. And then I also smelled like them. I would have swapped but it was the only suv they had 😫2,0 Poor
Anonymous, Feb 2021
Cons:
There was only one person to service dollar, hertz and thrifty. I waited more than an hour outside in the cold to pick up the car. They would not call a supervisor because they said they couldn’t do anything anyway.One location in Richmond Byrd Intl Airport
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Reviews
2,0 Poor
Anonymous, May 2024
Luxury
10,0 Wonderful
Anonymous, Nov 2023
Intermediate SUV
6,0 Okay
Tom, Nov 2023
Pick-up truck
2,0 Poor
selene, May 2021
Pros:
Nothing, we got in at midnight and just wanted to go to our hotel but all the staff at the airport had already left and locked us in the parking garage. We were left stranded in a town we didn't know well and had to scramble for a late-night uber (of which there were almost none).Cons:
Someone could've been there to let us out so we could go safely to our hotel2,0 Poor
Anonymous, Apr 2021
Pros:
Nothing.Cons:
Alamo cancelled my reservation. I received a voice message on my phone when I was making my connection at O'Hare. When I arrived at Richmond they did nothing to help. I called the Alamo Customer Service number - would be on hold waiting for over 20 minutes each time I called. The only way you could get someone to answer a call was to choose the "Make a Reservation" option. Appears like the only time they would answer the phone is when they think they were going to get money. I had 4 different times when someone said they would call me back with some information. No one ever called me back. The manager at the Richmond Alamo counter provided me with no options. I had to press them to get information about being compensated for my Uber charges. I tried to get a car the next day and they still didn't have any available. With today's technology there is no excuses on why they could not have contingency plans in place to ensure they have enough cars based on the number of reservations they have booked. I will never rent another car from Alamo or Enterprise again. In Richmond they had 15 to 20 SUV's in the garage, when I asked about them then said that they were reserved. If my reservations got cancelled because I booked through Kayak and had a lower rate I will need to rethink about using Kayak. Having no car for the 3 days made it very difficult doing business and also on my client you had to chauffer me around the entire time. Alamo definitely demonstrated to me that they don't care about my business.10,0 Wonderful
Anonymous, Jan 2021
Pros:
Nice to be received with a smile. The line in Richmond was backed up about 12 deep. Team of 2 handled it well.Cons:
All good collaboration during this difficult time was super.One location in Richmond Byrd Intl Airport
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Reviews
10,0 Wonderful
Marshall, Oct 2024
Full-size
10,0 Wonderful
Anonymous, Sept 2024
Full-size
8,0 Very Good
Anonymous, Jul 2024
Premium SUV
10,0 Wonderful
Anonymous, Nov 2020
Pros:
Staff not unfriendly, but not friendly either.Cons:
Seems like I ALWAYS have to wait to pick up my rental - an opportunity for improvement. Another suggestion is for staff to go over basic functions of the vehicle before turning it over to driver (e.g., all audio functions, locations of 12V/USB/Bluetooth ports, gear shift function, adjustment for lights, wipers, mirrors, sun roof/shade, etc . New vehicles have so many new features and moved/redesigned standard features that it is overwhelming for a lot of older drivers.10,0 Wonderful
Kevin D, Oct 2020
Pros:
Yes2,0 Poor
Anonymous, Oct 2020
Pros:
NothingCons:
How about actually having the vehicle we reserved available? We had a group and birthday party plans that were completely ruined because the vehicle we reserved was not available.One location in Richmond Byrd Intl Airport
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Reviews
8,0 Very Good
Anonymous, Feb 2020
Pros:
Staff was efficient and friendly, unusual for a car rental desk10,0 Wonderful
Anonymous, Jan 2020
Pros:
VERY friendly and super-helpful !! The lady at the drop off area was the best!4,8 Mediocre
Anonymous, Jan 2020
Pros:
Drop off was easyCons:
Thrifty service agent was unpleasant like she hated every minute of dealing with customers and I could have done without that. Was directed to another car rental place in the rental car area (I can't remember which kiosk, Avis maybe?) but then the envelope they used was Dollar, very confusing. No car was ready even though it didn't seem busy. We stood around for 30 minutes!!! Finally they brought us the car, which I found out was a 7 passenger SUV "recreational style" while I thought I had rented a full size SUV. I was told you can't rent a full size SUV on Thrifty.com. Such a bummer but we made due. There was melted candy below the window in the 3rd row seat on the left. Disgusting. How did they not see it? Never again with Thrifty!!10,0 Wonderful
Anonymous, Dec 2019
Cons:
This experience was great! Thirty is much better than Budget! Will never do business with Budget again! Sweet employees at Thrifty ad very helpful!6,8 Okay
Anonymous, Dec 2019
Cons:
Price8,0 Very Good
Alicia, Nov 2019
Cons:
Depending on the time of day you land, one person might be managing 2-3 different rental desks (as has twice been my experience). The first vehicle I was given on this particular trip (a Jeep Cherokee) reeked of cigarette smoke and was not in great shape inside or out.One location in Richmond Byrd Intl Airport
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Reviews
10,0 Wonderful
Jerry, Oct 2023
Luxury
10,0 Wonderful
Anonymous, Aug 2020
Pros:
Car was nice and comfortable6,0 Okay
Anonymous, Jul 2020
Pros:
Easy drop offCons:
Reservation wasn't available when I picked up the car, I had to wait an hour.2,0 Poor
Anonymous, Dec 2019
Cons:
It needs to be more clear that a person's bank card with Visa logo and chip, will not be accepted to rent a car.One location in Richmond Byrd Intl Airport
Locations in Richmond Byrd Intl Airport
1 Richard E Byrd Terminal Dr
+1 804 222 7416
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10,0 Wonderful
Anonymous, Jun 2021
Pros:
Dropping off was super easy.Cons:
If the rep at the counter can go more into detail about policies, everything was explained very fast.7,6 Good
Anonymous, Jul 2020
Cons:
The pick up process. It took a while to get the rental. Then the rental I reserved was not even the rental I got.2,0 Poor
R, Nov 2019
Cons:
Even with a reservation there were no cars available10,0 Wonderful
Andrew, Aug 2023
Intermediate
4,0 Mediocre
Anonymous, Apr 2023
Intermediate SUV
2,0 Poor
bryan, Oct 2022
One location in Richmond Byrd Intl Airport
Locations in Richmond Byrd Intl Airport
1 Richard E Byrd Terminal Dr
+1 804 222 7228
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Reviews
8,0 Very Good
Anonymous, Oct 2024
Compact SUV
8,0 Very Good
Anonymous, Sept 2024
Economy
2,0 Poor
Anonymous, Aug 2024
Intermediate
6,0 Okay
Lisa, Apr 2024
Compact
2,0 Poor
Anonymous, Apr 2024
Supplier choice
8,0 Very Good
Anonymous, Dec 2021
One location in Richmond Byrd Intl Airport
Locations in Richmond Byrd Intl Airport
1 Richard E Byrd Terminal Dr
+1 804 226 3000
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Reviews
10,0 Wonderful
Susan, May 2021
Pros:
The staff was amazing! When we learned it was not at the airport we were concerned, however, we should not have been. A quick call (when we landed early) and moments later someone was there to pick us up. The driver was incredibly personable and professional. Arrived at the office and our car was "spiffed" up and ready to go. The staff could not have been better or more efficient. I would definitely use this service in Richmond again!Cons:
We had an excellent experience. When we returned the car, someone drove us to the airport in the same car that was packed up. Super happy!2,0 Poor
Anonymous, Dec 2020
Pros:
NoCons:
Not using them4,0 Mediocre
Anonymous, Oct 2020
Cons:
You could have answered the phone, brought me to rental center, and given me a car. I was never even able to connect with a person or receive a car. I had to uber.10,0 Wonderful
Anonymous, Sept 2020
Pros:
The staff was very friendly and accommodating to me, feel like they are way better than other companies here.Cons:
Nothing!4,0 Mediocre
Luanne, Sept 2020
Pros:
Will never use this company again. And the fact that you allow them to post on your site is reprehensible. I had nothing but issues to start with they moved during the night (their words) before I picked up and they had not left a forwarding address until I called. It appears they are at the airport but they are not which adds to issues. I blew a tire on the way to my destination and they were no help. I called the car manufacturer to get a tow and paid for the tire replacement myself. There is also large scratch on vehicle which I am sure will be an issue. I have already turned over to my insurance company to handle. Clearly something hit the car and caused tire to blow. ABSOLUTELY NO HELP WHATSOEVER. SHADY COMPANY. DO NOT USE UNDER ANY CIRCUMSTANCES.Cons:
NO SUPPORT. SOMETHING ISN'T RIGHT WITH THIS PLACE. NOT SURE WHAT IT IS BUT IT'S NOT WORTH YOUR MONEY OR TIME. DO NOT RENT FROM THEM. NEVER AGAIN. CAR WAS ACTUALLY NICE AND NISSAN WAS WAY BIGGER HELP WITH TIRE ISSUE THAN ACTUAL RENTAL COMPANY. INEPT AT BEST.2,0 Poor
Anonymous, Jun 2021
Pros:
Staff was friendlyCons:
I ordered and paid for a full size car and received a compact car, staff insisted it was full size. a nissan kick is a compact car. pickup at the airport was a little confusing. When I went to return the car at 8:45 the office was closed and when i called the company number no one answered the phone. after 45 minutes someone finally showed up to take us to the airport to check the car in and give us a ride to the airport.One location in Richmond Byrd Intl Airport
Locations in Richmond Byrd Intl Airport
1 Richard E Byrd Terminal Dr
+1 804 226 8153
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6,0 Okay
Jorge, Jan 2024
Full-size
7,9 Good
Anonymous, Jul 2021
6,0 Okay
Anonymous, Feb 2021
Cons:
A car available at the reserved time.10,0 Wonderful
Anonymous, Aug 2020
Pros:
Fun car. Great experience and easy processCons:
Nothing2,0 Poor
Joshua, Nov 2019
Pros:
They were closed, like out of business.Cons:
Using a company that was in business.2,0 Poor
Anonymous, Jun 2023
Economy
One location in Richmond Byrd Intl Airport
Locations in Richmond Byrd Intl Airport
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One location in Richmond Byrd Intl Airport
Locations in Richmond Byrd Intl Airport
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One location in Richmond Byrd Intl Airport
Locations in Richmond Byrd Intl Airport
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One location in Richmond Byrd Intl Airport
Locations in Richmond Byrd Intl Airport
5381 Glen Alden Dr
+1 804 370 4520
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One location in Richmond Byrd Intl Airport
Locations in Richmond Byrd Intl Airport
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One location in Richmond Byrd Intl Airport
Locations in Richmond Byrd Intl Airport
1 Richard E Byrd Terminal Dr, Richmond, , USA Virginia
+1 914 368 0091
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Most popular car type | Intermediate |
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