10.0 ExcellentFeb 16 2021
Pros: Easy drop off and easy pick up. Although I have not received my email receipt yet.Cons: Found a old/left over pink mask by the passenger side door.
10.0 ExcellentNov 29 2020
Pros: Staff not unfriendly, but not friendly either.Cons: Seems like I ALWAYS have to wait to pick up my rental - an opportunity for improvement. Another suggestion is for staff to go over basic functions of the vehicle before turning it over to driver (e.g., all audio functions, locations of 12V/USB/Bluetooth ports, gear shift function, adjustment for lights, wipers, mirrors, sun roof/shade, etc . New vehicles have so many new features and moved/redesigned standard features that it is overwhelming for a lot of older drivers.
10.0 ExcellentOct 14 2020
2.0 MediocreOct 13 2020
Pros: NothingCons: How about actually having the vehicle we reserved available? We had a group and birthday party plans that were completely ruined because the vehicle we reserved was not available.
6.0 GoodOct 12 2020
Pros: The drop off was easy and efficientCons: I was told that they did not have my car I reserved, then they did have it. It had no gas, so I had to wait for it to be filled up. They didn’t say anything about a $200 deposit, and they kept changing the price I paid while I was there.
2.0 MediocreSep 24 2020
Pros: Wasn’t allowed to rent car because I have a NC drivers licenseCons: between polices and their needs! Due to The environment that we are in with this Virus I’d 2020 I can not get into the DMV to change my drivers license to VA! But If I were traveling and my car broke down and I need a rental ! This would not happen at this location!?
2.0 MediocreSep 24 2020
Pros: So I didn’t get to rent the car because of a rule about the drivers license not being VA! I was told that I could not rent !Cons: Polices are not standard across brand! And each location is given the power to stretch or blur the line between polices and their needs! Due to The environment that we are in with this Virus I’d 2020 I can not get into the DMV to change my drivers license to VA! But If I were traveling and my car broke down and I need a rental ! This would not happen at this location!?
10.0 ExcellentAug 21 2020
Pros: Staff was friendly and helpfulCons: Nothing
10.0 ExcellentJul 29 2020
Pros: The staff is GREAT! I will be back if I ever need another rental!Cons: I definitely recommend ENTERPRISE❤️
6.8 GoodJul 18 2020
Pros: CourteousCons: The car reeked of air freshener. They tried to cover up smoke smell. Didn’t work.