What is the best car hire company in Richmond?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Richmond are Enterprise Rent-A-Car (7,2, 52 reviews), and Budget (6,1, 85 reviews). Search car hire on KAYAK

How much is the price of fuel in Richmond?

The average price of fuel in Richmond is R63,44 per litre over the past 30 days. Filling up a tank of fuel costs between R761 and R1 015, depending on the car size. Search car hire on KAYAK

What is the most popular car hire in Richmond?

Standard (Chevrolet Malibu or similar) is the most frequently booked car hire type in Richmond. Search car hire on KAYAK

How can I find car hires near me in Richmond?

Take a look at our extensive car hire location map to find the best car hire deals near you. Search car hire on KAYAK

How much does a Standard car hire cost in Richmond?

A Standard car hire in Richmond costs R1 688 per day, on average. Search car hire on KAYAK

What type of car is recommended for driving in Richmond?

Especially when visiting during winter months, opting for a 4-wheel drive car can be a wise decision as it provides the necessary traction and can handle the harsh conditions better. An SUV or minivan guarantee enough space but are not too bulky when cruising through the city, making a good alternate option. Search car hire on KAYAK

What’s the speed limit in Richmond?

Reckless driving is taken very seriously in Virginia and categorized as a criminal offense, so adhering to speed limits is crucial. If there is no sign posted, 25 mph is permitted in residential areas, 55 mph is allowed on secondary roads (which are marked with a sign beginning with #600 or above). The highest speed limit on freeways is 70 mph, but it should also be adjusted to weather and road conditions. Search car hire on KAYAK

Where are the best places to park in Richmond?

There are various parking opportunities in Richmond, including metered on-street parking, garages, and parking lots. Usually time restrictions are enforced on weekdays between 8 am and 6 pm and can be from 15 minutes up to three hours. Garages include the Public Parking, James Center Parking Garage, or the SP + Parking. Search car hire on KAYAK

Car Hire in Richmond from R853/day - Search for car rentals on KAYAK

Driver's age: 26-65

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Kia Rio

or similar Small

R853/day

View Deal

Kia Soul

or similar Small

R853/day

View Deal

Toyota Corolla

or similar Medium

R853/day

View Deal

Volkswagen Jetta

or similar Medium

R853/day

View Deal

Toyota Camry

or similar Large

R853/day

View Deal

Chrysler Pacifica

or similar Van

R1 208/day

View Deal

Hyundai Genesis

or similar Luxury

R2 054/day

View Deal

Ford Mustang Convertible

or similar Convertible

R2 940/day

View Deal

Toyota Tacoma

or similar Pickup truck

R1 807/day

View Deal

Toyota RAV4

or similar 4x4

R853/day

View Deal

Ford Edge

or similar 4x4

R1 208/day

View Deal

Nissan Kicks

or similar 4x4

R1 450/day

View Deal

Best prices found by KAYAK users in the past 48 hours.

Useful Info

Most popular car type	Standard

Average daily price per month

Car hire prices as pick-up date approaches

AdamApr 2024

Book ahead of time. This is a small, but friendly, location. They run out of cars from time to time.

Verified travelerNov 2023

Driving in Richmond was great! Having an SUV with a bright color is helpful with maintaining visibility amidst dense traffic.

DanielOct 2023

Stick with the Alamo/National/Enterprise brand.

JerryOct 2023

No issues

jonathanAug 2023

Ask questions. Have them reiterate the details.

Get the most out of your time in Richmond by renting a car and exploring the city and surroundings in your own time. If you want to visit the Richmond Raceway for a car race, having a hire car means you are just 13 minutes away. Nature lovers may also want to visit the Lewis Ginter Botanical Garden, about 8 miles north of Richmond and only a 12-minute drive away.
Start your time in Richmond stress-free and pick up a hire car upon landing at Richmond International Airport. This airport features its own car hire center with nine agencies providing vehicles of all shapes and sizes. Located on the lower level at the entrance of the terminal building, finding a car and being on your way to the city will only take a matter of minutes.
Especially during the Christmas season and the cold months, Richmond has an enchanting vibe because of its snowy winters. For driving, this means to prepare properly and making sure the hire car is equipped accordingly with winter tires and even snow chains. It is also very important to slow down when the streets are covered in snow, and bear in mind that lanes may be narrower due to plows piling up snow on either side.
Speeding in the state of Virginia is really not a good idea – it should be refrained from in general, but in Richmond you may even be charged with reckless driving. Familiarize yourself with speed regulations beforehand and never go faster than 70 mph, as speeders are fined severely in and around Richmond. Always pace your speed and adhere to the posted speed limit signs.
Book your car hire in Richmond at least 1 day before your trip in order to get a below-average price

What type of car is recommended for driving in Richmond?
Especially when visiting during winter months, opting for a 4-wheel drive car can be a wise decision as it provides the necessary traction and can handle the harsh conditions better. An SUV or minivan guarantee enough space but are not too bulky when cruising through the city, making a good alternate option.
What’s the speed limit in Richmond?
Reckless driving is taken very seriously in Virginia and categorized as a criminal offense, so adhering to speed limits is crucial. If there is no sign posted, 25 mph is permitted in residential areas, 55 mph is allowed on secondary roads (which are marked with a sign beginning with #600 or above). The highest speed limit on freeways is 70 mph, but it should also be adjusted to weather and road conditions.
Where are the best places to park in Richmond?
There are various parking opportunities in Richmond, including metered on-street parking, garages, and parking lots. Usually time restrictions are enforced on weekdays between 8 am and 6 pm and can be from 15 minutes up to three hours. Garages include the Public Parking, James Center Parking Garage, or the SP + Parking.
What is the best car hire company in Richmond?
Based on ratings and reviews from real users on KAYAK, the best car hire companies in Richmond are Enterprise Rent-A-Car (7,2, 52 reviews), and Budget (6,1, 85 reviews).
How much is the price of fuel in Richmond?
The average price of fuel in Richmond is R63,44 per litre over the past 30 days. Filling up a tank of fuel costs between R761 and R1 015, depending on the car size.
What is the most popular car hire in Richmond?
Standard (Chevrolet Malibu or similar) is the most frequently booked car hire type in Richmond.
How can I find car hires near me in Richmond?
Take a look at our extensive car hire location map to find the best car hire deals near you.
How much does a Standard car hire cost in Richmond?
A Standard car hire in Richmond costs R1 688 per day, on average.

Enterprise Rent-A-Car

7,2

Good

Read 37 reviews

Cleanliness

6.9

Comfort

7.3

Pick-up/Drop-off

7.1

Value for money

6.7

10 locations in Richmond

Show locations

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 833 268 5452

Monday	07:00 - 23:30
Tuesday	07:00 - 23:30
Wednesday	07:00 - 23:30
Thursday	07:00 - 23:30
Friday	07:00 - 23:30
Saturday	08:00 - 20:30
Sunday	08:00 - 20:30

207 E Main St

+1 804 648 7612

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

4713 W. Broad St.

+1 804 355 7707

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	09:00 - 12:00
Sunday	09:00 - 12:00

5105 S. Laburnum Ave

+1 804 222 2700

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	09:00 - 12:00
Sunday	12:00 - 16:00

6109 W. Broad Street

+1 804 673 0500

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

6485 Iron Bridge Rd

+1 804 205 9000

Monday	00:00 - 00:00
Tuesday	00:00 - 00:00
Wednesday	00:00 - 00:00
Thursday	00:00 - 00:00
Friday	00:00 - 00:00
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

7311 Hull Street Rd

+1 804 205 9000

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

7919 W Broad St

+1 804 346 8666

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

8028-a Midlothian Turnpike

+1 804 330 3030

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	09:00 - 12:00
Sunday	12:00 - 16:00

9001 W Broad St

+1 804 217 6323

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

Filters

Reviews

2,0 Poor

Anonymous, Apr 2025

People carrier

Despite having a reservation, they had no car for us. We were forced to pay considerably more at a competitor.

2,0 Poor

Anonymous, Feb 2025

Intermediate

They couldn’t accommodate a rental even with a confirmation number because it was booked less than two hours before pick up time

6,0 Okay

Anonymous, Nov 2024

Compact SUV

After researching the cars available at multiple locations, I selected this place specifically because of the car that they said was available, which I reserved. When I got there, they told me that car was not available but that they would put me in a smaller car for the same price. There was a car available there that was one class larger than the car I had selected but they told me that would be more expensive however they would be happy to charge me the difference. The staff was nice but I left feeling unsatisfied. I think, since it was the fault of the company that my selected car (and car class) was not available they should have offered the next class up for no additional charge. They told me this was not possible. This was definitely a missed customer service opportunity, possibly by the company and not necessarily the staff since they told me it just couldn't be done. Again the staff was very nice but I left feeling unsatisfied and disappointed.

10,0 Wonderful

Anonymous, Oct 2024

Pick-up truck

I liked the vehicle I was assigned which was a short bed crew cab pick-up truck. What i really wanted was a standard cab with at least a 6 foot bed. There were none available.

2,0 Poor

Jim, Oct 2024

Luxury SUV

Awful. Made the reservation, yet they said they were not honoring Reservations made in the prior a couple of days. It was like a Seinfeld episode.

10,0 Wonderful

Marshall, Oct 2024

Full-size

Enterprise did great with customer service, a short line to wait, the car provided was better than what I reserved. This experience makes it much easier to choose Enterprise next time

Budget

6,1

Okay

Read 63 reviews

Cleanliness

7.1

Comfort

7.2

Pick-up/Drop-off

6.1

Value for money

6.6

4 locations in Richmond

Show locations

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 222 6090

Monday	06:30 - 23:59
Tuesday	06:30 - 23:59
Wednesday	06:30 - 23:59
Thursday	06:30 - 23:59
Friday	06:30 - 23:59
Saturday	07:00 - 23:30
Sunday	07:00 - 23:30

4204 West Broad Street

+1 804 254 2005

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	08:30 - 13:00
Sunday	09:00 - 12:00

7923 West Broad Street

+1 804 217 6645

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	08:30 - 13:00
Sunday	09:00 - 12:00

8231 Midlothian Turnpike

+1 804 330 0058

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	08:30 - 13:00
Sunday	09:00 - 12:00

Filters

Reviews

2,0 Poor

James, Apr 2025

People carrier

Van tires without tread. Needed tire repair. Tires cannot pass inspection. Very problematic and expensive Return agent rude and unprofessional. No trolley available for luggage. Out of order stated on machine.

10,0 Wonderful

Anonymous, Jan 2025

Great people. Very nice and professional.

2,0 Poor

Thad, Oct 2024

Premium SUV

Car tires were not inspected prior to giving to me and had blowout at midnight that left me and my family stranded on the side of the road for three hours. Both front tires had steel belts showing fully around both tires.

10,0 Wonderful

Richard, Aug 2024

Standard

I was on guard that rental agency at up selling a running customers on returns/check-ins. I was like that at all with the professional and efficient staff on the desk. They were good people, very helpful.

2,0 Poor

Derek, Jun 2024

Passenger van

Horrible they told me 1 thing over the phone then when I went to pick up the van they told me something totally different. I never got the van

8,0 Very Good

Anonymous, Jun 2024

Standard SUV

long wait to get car

Avis

6,0

Okay

Read 32 reviews

Cleanliness

6.6

Comfort

6.4

Pick-up/Drop-off

5.9

Value for money

5.9

4 locations in Richmond

Show locations

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 222 7416

Monday	06:30 - 23:59
Tuesday	06:30 - 23:59
Wednesday	06:30 - 23:59
Thursday	06:30 - 23:59
Friday	06:30 - 23:59
Saturday	07:00 - 23:30
Sunday	07:00 - 23:30

4204 West Broad Street

+1 804 254 4146

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	08:30 - 13:00
Sunday	09:00 - 12:00

7923 West Broad Street

+1 804 270 0888

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	08:30 - 13:00
Sunday	09:00 - 12:00

8231 Midlothian Turnpike

+1 804 272 1476

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	08:30 - 13:00
Sunday	09:00 - 12:00

Filters

Reviews

2,0 Poor

Anonymous, Mar 2025

Intermediate

The rental agency had no cars, despite availability online.

10,0 Wonderful

Anonymous, May 2024

Passenger van

The process to get the car was fast, easy. Customer service was very professional, friendly.

10,0 Wonderful

Anonymous, Jan 2024

Passenger van

The employees were very knowledgeable it was a good price and check in was a breeze

10,0 Wonderful

Anonymous, Jun 2021

Pros:

Dropping off was super easy.

Cons:

If the rep at the counter can go more into detail about policies, everything was explained very fast.

2,0 Poor

Anonymous, May 2021

Cons:

I arrived to pickup my car only to find none were available. The agents onsite were not customer service oriented. DId not offer suggestions or help with finding another rental agency. I did however go to the Avis rental agency at theRichmond Airport and they were very professional and accommodating.

7,6 Good

Anonymous, Jul 2020

Cons:

The pick up process. It took a while to get the rental. Then the rental I reserved was not even the rental I got.

Hertz

5,8

Fair

Read 38 reviews

Cleanliness

6.8

Comfort

6.9

Pick-up/Drop-off

5.5

Value for money

5.7

4 locations in Richmond

Show locations

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 222 7228

Monday	07:00 - 23:30
Tuesday	07:00 - 23:30
Wednesday	07:00 - 23:30
Thursday	07:00 - 23:30
Friday	07:00 - 23:30
Saturday	07:00 - 23:30
Sunday	07:00 - 23:30

4112 West Broad Street

+1 804 355 3840

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30

7528 Midlothian Turnpike

+1 804 276 3002

Opening times not available

8021 West Broad St

+1 804 270 3436

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	09:00 - 12:00

Filters

Show reviews that mention

Reviews

8,0 Very Good

Anonymous, Oct 2024

Compact SUV

Signage in airport for pickup poor

8,0 Very Good

Anonymous, Sept 2024

Economy

Difficult locating pick up area.

2,0 Poor

Anonymous, Aug 2024

Intermediate

HERTZ IS THE ONLY CAR RENTAL PLACE AT THE AIRPORT THAT HAS A MILE LONG LINE. I HAD TO WAIT AN HOUR IN AN EXTREMELY HOT AND HUMID PARKING LOT FOR A CAR....EVEN THOUGH I HAD A RESERVATION. I WAITED ALL THAT TIME TO BE HANDED A CAR THAT DIDN'T FUNCTION PROPERLY (A TESLA THAT CUT OFF/SHUT DOWN SEVERAL TIMES WHILE DRIVING) AND WASN'T FULLY CHARGED WHEN I GOT THERE. THEY DON'T SEEM TO BE IN ANY RUSH AT ALL NOR DO THEY SEEM TO CARE/TAKE THEIR JOB SERIOUSLY. THE RETURN WAS QUICK AND EASY...BUT I KNEW THAT WAS TOO GOOD TO BE TRUE. I WAS CHARGED FOR TWO EXTRA DAYS BECAUSE THEY DIDN'T GET AROUND TO CHECKING IN THE CAR UNTIL THEY FELT LIKE IT. IT WAS SUCH A HASSLE DEALING WITH HERTZ TO GET THE MONEY BACK. WHEW CHIL THE GHETTO!!! NEVVVVEEEERRRRRRRRRRR AGAIN!!!

6,0 Okay

Lisa, Apr 2024

Compact

The usb port was not functioning so I couldn’t connect my phone to the screen to see navigation. I had to balance the phone on the dash or hold it the entire time which made for a very stressful driving experience. Also unclear instructions in the parking garage led me to choose an electric vehicle initially which I then had to return. Disappointed.

2,0 Poor

Anonymous, Apr 2024

Supplier choice

There’s was no Hertz at drop off. So, I had to go somewhere else and was still charged extra! Do not recommend

2,0 Poor

Anonymous, Nov 2022

Nothing. I will probably not use them in the future.

Dollar

5,8

Fair

Read 32 reviews

Cleanliness

6.5

Comfort

6.5

Pick-up/Drop-off

5.7

Value for money

6.1

2 locations in Richmond

Show locations

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 222 8751

Monday	07:00 - 23:30
Tuesday	07:00 - 23:30
Wednesday	07:00 - 23:30
Thursday	07:00 - 23:30
Friday	07:00 - 23:30
Saturday	07:00 - 23:30
Sunday	07:00 - 23:30

8021 West Broad St

+1 804 270 3436

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	09:00 - 12:00

Filters

Reviews

6,0 Okay

Sheryl, Jan 2025

Passenger van

There was no one at the airport counter, and a sign for dollar that was misleading. The actual rental location was a booth in the rental garage outside in the twenty degree weather. There was only one person working the holiday weekend and the process took over an hour

2,0 Poor

Anonymous, Oct 2024

Supplier choice

No car available despite a reservation through kayak. Be careful!

4,0 Mediocre

Anonymous, Mar 2024

Standard

Car stinked of tobacco. Returned the car early and was assured I would receive an adjustment in my account, it has been over 2 weeks and still nothing. Do not recommend.

2,0 Poor

Anonymous, May 2021

Pros:

Dollar had no one at their counter. After a scavenger hunt from location to location we ended up at hertz where system was down for 45 minutes as we waited

Cons:

Service terrible and price was outrageous. We will let everyone we can know what a bad experience we had

2,0 Poor

Anonymous, Apr 2021

Pros:

nothing....

Cons:

pickup, one person working on a Saturday.....waited forever. Didn't get the right size SUV

10,0 Wonderful

Anonymous, Apr 2021

Pros:

Drop off was very easy. The Explorer was super comfortable and easy to drive.

Cons:

Inside of car was not cleaned very well at all. Fold down seats were full of dog hair. Between the seats was a nasty baby pacifier. So discusting !!!

National

9,1

Wonderful

Read 3 reviews

Cleanliness

9.6

Comfort

10.0

Pick-up/Drop-off

8.0

Value for money

9.2

One location in Richmond

Show locations

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 844 370 8284

Monday	00:00 - 00:0006:00 - 23:59
Tuesday	06:00 - 23:5900:00 - 00:00
Wednesday	00:00 - 00:0006:00 - 23:59
Thursday	00:00 - 00:0006:00 - 23:59
Friday	06:00 - 23:5900:00 - 00:00
Saturday	07:00 - 23:30
Sunday	07:00 - 23:30

Filters

Reviews

10,0 Wonderful

Jerry, Oct 2023

Luxury

Painless pickup and drop off.

10,0 Wonderful

Anonymous, Aug 2020

Pros:

Car was nice and comfortable

6,0 Okay

Anonymous, Jul 2020

Pros:

Easy drop off

Cons:

Reservation wasn't available when I picked up the car, I had to wait an hour.

Thrifty

7,1

Good

Cleanliness

7.7

Comfort

7.0

Pick-up/Drop-off

6.2

Value for money

8.0

2 locations in Richmond

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 222 8751

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	08:00 - 20:30
Sunday	08:00 - 20:30

8021 West Broad St

+1 804 270 3436

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	09:00 - 12:00

Filters

No reviews available

Payless

5,5

Fair

Read 10 reviews

Cleanliness

6.7

Comfort

5.9

Pick-up/Drop-off

6.1

Value for money

4.7

One location in Richmond

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 226 8153

Monday	07:00 - 23:30
Tuesday	07:00 - 23:30
Wednesday	07:00 - 23:30
Thursday	07:00 - 23:30
Friday	07:00 - 23:30
Saturday	07:00 - 23:30
Sunday	07:00 - 23:30

Filters

Show reviews that mention

Reviews

6,0 Okay

Jorge, Jan 2024

Full-size

The car was a mitsubishi outlander, lacked of power and very gasoline consumption, over 70K miles... not worthy Staff were very good

7,9 Good

Anonymous, Jul 2021

It was easy to pick the car up and the staff was very friendly. I wasn’t, however, crazy about the fact that they gave me a Prius (I wanted a compact not a hybrid). Drop off was a little tough to figure, I think you just need better signage. All in all, a pretty good experience.

6,0 Okay

Anonymous, Feb 2021

Cons:

A car available at the reserved time.

10,0 Wonderful

Anonymous, Aug 2020

Pros:

Fun car. Great experience and easy process

Cons:

Nothing

Routes Car & Truck Rentals

5,3

Fair

Read 6 reviews

Cleanliness

6.0

Comfort

5.6

Pick-up/Drop-off

5.0

Value for money

5.6

One location in Richmond

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 226 3000

Opening times not available

Filters

Show reviews that mention

Reviews

10,0 Wonderful

Susan, May 2021

Pros:

The staff was amazing! When we learned it was not at the airport we were concerned, however, we should not have been. A quick call (when we landed early) and moments later someone was there to pick us up. The driver was incredibly personable and professional. Arrived at the office and our car was "spiffed" up and ready to go. The staff could not have been better or more efficient. I would definitely use this service in Richmond again!

Cons:

We had an excellent experience. When we returned the car, someone drove us to the airport in the same car that was packed up. Super happy!

2,0 Poor

Anonymous, Dec 2020

Pros:

Cons:

Not using them

4,0 Mediocre

Anonymous, Oct 2020

Cons:

You could have answered the phone, brought me to rental center, and given me a car. I was never even able to connect with a person or receive a car. I had to uber.

10,0 Wonderful

Anonymous, Sept 2020

Pros:

The staff was very friendly and accommodating to me, feel like they are way better than other companies here.

Cons:

Nothing!

4,0 Mediocre

Luanne, Sept 2020

Pros:

Will never use this company again. And the fact that you allow them to post on your site is reprehensible. I had nothing but issues to start with they moved during the night (their words) before I picked up and they had not left a forwarding address until I called. It appears they are at the airport but they are not which adds to issues. I blew a tire on the way to my destination and they were no help. I called the car manufacturer to get a tow and paid for the tire replacement myself. There is also large scratch on vehicle which I am sure will be an issue. I have already turned over to my insurance company to handle. Clearly something hit the car and caused tire to blow. ABSOLUTELY NO HELP WHATSOEVER. SHADY COMPANY. DO NOT USE UNDER ANY CIRCUMSTANCES.

Cons:

NO SUPPORT. SOMETHING ISN'T RIGHT WITH THIS PLACE. NOT SURE WHAT IT IS BUT IT'S NOT WORTH YOUR MONEY OR TIME. DO NOT RENT FROM THEM. NEVER AGAIN. CAR WAS ACTUALLY NICE AND NISSAN WAS WAY BIGGER HELP WITH TIRE ISSUE THAN ACTUAL RENTAL COMPANY. INEPT AT BEST.

Alamo

5,2

Fair

Read 22 reviews

Cleanliness

6.1

Comfort

6.0

Pick-up/Drop-off

5.4

Value for money

5.4

One location in Richmond

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 844 370 8283

Monday	00:00 - 00:0006:00 - 23:59
Tuesday	06:00 - 23:5900:00 - 00:00
Wednesday	06:00 - 23:5900:00 - 00:00
Thursday	06:00 - 23:5900:00 - 00:00
Friday	06:00 - 23:5900:00 - 00:00
Saturday	07:00 - 23:30
Sunday	00:00 - 00:0007:00 - 23:30

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Reviews

2,0 Poor

Daniel, Feb 2025

Premium SUV

Spoke to kayak rep before driving an hour to pick up the rental and he assured me I could rent it with a debit card as I was traveling and didn’t have my credit card. I got there just before close to be turned away by Alamo reps who were rude and unhelpful. I will never use kayak or Alamo again.

2,0 Poor

Anonymous, May 2024

Luxury

I reserves a select luxury vehicle for a prom event and I didn’t get that vehicle or any luxury vehicle! Extremely upset

10,0 Wonderful

Anonymous, Nov 2023

Intermediate SUV

The staff at Alamo were very friendly and helpful! They showed me multiple options for my rental vehicle. The return process was also super-easy.

6,0 Okay

Tom, Nov 2023

Pick-up truck

The driver's seat (cloth) stunk, and made my clothes stink. This should have been caught before renting out.

2,0 Poor

selene, May 2021

Pros:

Nothing, we got in at midnight and just wanted to go to our hotel but all the staff at the airport had already left and locked us in the parking garage. We were left stranded in a town we didn't know well and had to scramble for a late-night uber (of which there were almost none).

Cons:

Someone could've been there to let us out so we could go safely to our hotel

2,0 Poor

Anonymous, Apr 2021

Pros:

Nothing.

Cons:

Alamo cancelled my reservation. I received a voice message on my phone when I was making my connection at O'Hare. When I arrived at Richmond they did nothing to help. I called the Alamo Customer Service number - would be on hold waiting for over 20 minutes each time I called. The only way you could get someone to answer a call was to choose the "Make a Reservation" option. Appears like the only time they would answer the phone is when they think they were going to get money. I had 4 different times when someone said they would call me back with some information. No one ever called me back. The manager at the Richmond Alamo counter provided me with no options. I had to press them to get information about being compensated for my Uber charges. I tried to get a car the next day and they still didn't have any available. With today's technology there is no excuses on why they could not have contingency plans in place to ensure they have enough cars based on the number of reservations they have booked. I will never rent another car from Alamo or Enterprise again. In Richmond they had 15 to 20 SUV's in the garage, when I asked about them then said that they were reserved. If my reservations got cancelled because I booked through Kayak and had a lower rate I will need to rethink about using Kayak. Having no car for the 3 days made it very difficult doing business and also on my client you had to chauffer me around the entire time. Alamo definitely demonstrated to me that they don't care about my business.

Easirent

4,6

Mediocre

One location in Richmond

Locations in Richmond

Richmond International Airport

Opening times not available

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No reviews available

Eagle Rent A Car

No score available yet

2 locations in Richmond

Locations in Richmond

1202 North Boulevard

Opening times not available

Richmond airport

Opening times not available

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No reviews available

Journeys Rent A Car

No score available yet

One location in Richmond

Locations in Richmond

5381 Glen Alden Dr

+1 804 370 4520

Opening times not available

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No reviews available

Rent-A-Wreck

No score available yet

One location in Richmond

Locations in Richmond

8410 West Broad Street

+1 804 308 2624

Monday	09:00 - 12:00
Tuesday	09:00 - 12:00
Wednesday	09:00 - 12:00
Thursday	09:00 - 12:00
Friday	09:00 - 12:00

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No reviews available

Sunnycars

No score available yet

One location in Richmond

Locations in Richmond

1 Richard E. Byrd Tr Dr Ste 115

Opening times not available

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No reviews available

374 travellers who hired a car in Richmond gave the car agency they used an average rating of 4.8

Doswell

Pick-up location	Richmond
Car types	Compact, Compact SUV, Convertible, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, People carrier, Pick-up truck, Standard, Standard SUV
Hire locations	36
Airport locations	14
Popular agencies	Avis, Budget, Hertz, Alamo

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