Car hire at Washington, D.C. Dulles Intl Airport

Car hire at Washington, D.C. Dulles Intl Airport

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Washington, D.C., DC, United States - Dulles Intl
May 27 — Jun 3
Same drop-off
Washington, D.C., DC, United States - Dulles Intl
Fri 27/5
Noon
Fri 3/6
Noon
Driver's age:

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Washington, D.C. Dulles Intl Airport car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.7 Excellent (195 reviews)
1 location in Washington, D.C. Dulles Intl Airport
Alamo
Locations in Washington, D.C. Dulles Intl Airport
  • 8.9
  • 8.8
  • 8.7
  • 8.8
  • 8.6
Recent reviews
6.0 GoodMar 24 2022
The check in and check out process was great. The customer service reproesen was friendly and made the rental process go smoothly and quickly. The downside was the vehicle was dirty, it had not been washed and it had recently snowed, so there was a lot of sleet on the outside of the vehicle and it wasn't clean on the inside. I had to take the vehicle to be washed after leaving the lot. Also there wasn't a variety of vehicles to choose from.
6.0 GoodMar 22 2022
Car worked once we found one that we could operate. How can you assume that EVERY human on earth can instinctively know how to operate EVERY car on your lot? Instruction sheets are needed in every car, First car we chose immediately flashed a warning light. How inviting is that? Better directions need to be given to agents to give to patrons - perhaps other travelers are accustomed to the system and how it works but those of us who rent once a decade instead of once a month need consideration.
8.0 ExcellentJan 2 2022
Everything was very good
7.9 GoodOct 18 2021
Ovearll, it was great. Easy, fast check in and get out with good customer service. I didn't like being pressured into getting the Alamo insurance when I had declined it for a reason already, and the fact I didn't get my AAA member discount when I asked about. But, I was tired from traveling and it was later in the evening when I picked it up and wanted to get on my way, so I was taken advantage of due to not feeling and being as sharp as I normally am.
10.0 ExcellentAug 4 2021
Clean, efficient, and personable! Alamo, National, and Enterprise are all in the same building. I rented from Alamo and no one was at the counter. A very helpful man, Dawit, from another counter immediately assisted me and was so nice. All the staff I encountered were personable, helpful, and professional. The car and facilities were extremely clean. Masks and social distancing were observed. My SUV ran well and had no problems. TY to all who helped me!
10.0 ExcellentJul 19 2021
I wish the car rental was closer to the terminal.
2.0 MediocreApr 27 2021
Never got it all the rental companies at the airport require a major credit card now so that could’ve been better
4.0 OkayMar 29 2021
I like how you can just pick a car and goSomeone actually working at the rental counter and not making me wait forever
10.0 ExcellentMar 8 2021
Renting was quick and easyNothing, all was good.
10.0 ExcellentFeb 17 2021
The carThat the price given by Kayak was actually the final price. Which was fairly close, around 5 or 6% different. But fair enough.
Rated no. 2
Hertz
7.7 Good (159 reviews)
1 location in Washington, D.C. Dulles Intl Airport
Hertz
Locations in Washington, D.C. Dulles Intl Airport
  • 7.9
  • 8.1
  • 7.6
  • 7.5
  • 7.6
Recent reviews
10.0 ExcellentJan 21 2022
It was the most efficient check in and check out i've ever experienced!
8.0 ExcellentDec 4 2021
It was as expected
4.0 OkayNov 11 2021
First car had a bad key fob that wouldn't work so had to have car towed from hotel and had to be taken back to rental place next morning to get another car. It took a look time & lots of trouble to get through to a live customer rep to handle everything.
10.0 ExcellentNov 6 2021
I felt comfortable
6.0 GoodOct 19 2021
Checked in late. Had troubles finding car and no mention of tolls on Dulles toll road. Had to blow through toll booths.
10.0 ExcellentOct 12 2021
When we dropped off the car, the staff was extremely helpful and even dropped us off at our nearby hotel.
10.0 ExcellentSep 30 2021
The car had a sanitized sticker, but was somewhat dirty inside and the windshield was very dirty, inside and out. Service from Timothy at check in was great.
1.9 HorribleAug 16 2021
Unfair cancellation policy
10.0 ExcellentJun 17 2021
Fast check-in process.N/a
2.0 MediocreMay 31 2021
It was easy pick up but drop off was a nightmare.The drop off location was full so at 10pm i was trying to find out where i could drop off the vehicle. Then because the location was closed rhe next day they tried to charge me a late fee since no one was there to confirm the vehicle was there. It was not easy to drop off and customer service was a nightmare
Rated no. 3
Dollar
7.2 Good (245 reviews)
1 location in Washington, D.C. Dulles Intl Airport
Dollar
Locations in Washington, D.C. Dulles Intl Airport
  • 7.6
  • 7.5
  • 7.1
  • 7.3
  • 7.1
Recent reviews
10.0 ExcellentMay 18 2022
Everyone involved courteous .
2.0 MediocreFeb 11 2022
I paid for and requested a four wheel drive suv and was told that it’s was four wheel drive but it turned out not to be which made a difference as I drove from Washington DC to New York in a snow storm. Also, I paid for ez pass but it was not in the car.
10.0 ExcellentJan 4 2022
I did love it , everything was great !
2.0 MediocreJan 2 2022
Rental desk person provided an incorrect explanation as to why I was initially overcharged by over $60; after insisting on further review it was determined that I picked up the car 70 minutes early but the return time was not adjusted accordingly. Reserved an "L" car but was given an older brown KIA Sorrento which is noisy and most probably have one wheel bearing needing a replacement.
10.0 ExcellentDec 31 2021
Car was ready as promised, though I may have gotten the last car on the lot. Rental office at Dulles was nearly empty; service was prompt and helpful.
2.0 MediocreDec 10 2021
I booked a car for 150 dollar and by picking the car up, they charged me 250 dollar in total extra for insurance and additional fees. Strange that I have to pay extra for a standard insurance. Will not rent at dollar again
2.0 MediocreDec 10 2021
It was not made clear that the price did not include any insurance which meant I had to pay an extra 18 dollars per day.
10.0 ExcellentNov 21 2021
Both the pickup and drop off were easy and smooth. I would definitely rent from Dollar again if I come through IAD.
4.0 OkayNov 19 2021
We had to wait 20 minutes for a shuttle, as other shuttles came and went several times. When the full shuttle arrived at the rental counter, there was a line out the door and a single staff member handling reservations for three rental companies. We had to wait another hour to pick up our rental. The windscreen on the delivered car was filthy on the inside, and I had to wipe it with a towel to cut through the glare.
10.0 ExcellentAug 25 2021
The experience was quick and easy. My car was ready at the time I requested.
Rated no. 4
Budget
7 Good (220 reviews)
1 location in Washington, D.C. Dulles Intl Airport
Budget
Locations in Washington, D.C. Dulles Intl Airport
  • 7.4
  • 7.6
  • 6.8
  • 7
  • 6.9
Recent reviews
10.0 ExcellentMay 10 2022
Budget provided amazing customer service from the shuttle to our rental and ease of drop off. Will definitely rent again from budget.
2.0 MediocreMay 5 2022
My poor rating is about Kayak and Priceline. I arrived to find I had no reservation at Budget and it had been canceled. I proceeded to rent another car through Avis/Budget and their agents were very helpful. Kayak/Priceline let me down however.
2.0 MediocreApr 17 2022
Vastly understaffed. Took over an hour to get a reserved car, then the car was not where it was supposed to be. That added another 30 minutes getting on that was parked in it’s assigned spot. Bless the skeleton crew that works that place, but hire more people please! Will look elsewhere next time we fly into Dulles.
8.0 ExcellentApr 16 2022
There was a long line and a wait to get the car at Dulles. Only two people working as fast as they could, but 10 people in line to pick up a car. Drop off in Annapolis was quick and easy.
8.0 ExcellentApr 4 2022
Pickup was a bit slow due to limited staff; overall experience was good — very helpful staff
8.0 ExcellentMar 21 2022
Our car was assigned to us and another person. We happened to get to car just before the other person so we didn't have to switch cars but probably not a good experience for the other person. Also, their system was down when we dropped car off so hopefully they will charge us the correct rate!
8.0 ExcellentMar 13 2022
I had no issues while collecting the car. The problem was at BWI when returning the vehicle. I was unaware and was not informed that Budget partnered with Avis at BWI, and the Budget vehicles need to be returned at the Avis counter. There was no sign indicating the return process at the Budget entrance. I looped around twice and ended up going to the main counter to find out where to return it. I wasted probably 15-20 minutes on this step, along with the person that collected me from BWI and more gas. When I pointed out to the person receiving the car he insisted there was a sign and we ended up getting into an argument. Later on I looped again with my friend and saw a sign toppled down on the ground. I am not sure if this is the sign, but it is Budget's responsibility to maintain accurate signage. My suggestion is that when companies partnered up, the customer needs to be informed of vehicle return at pick up time . A simple software could cross the facilities where Budget and Avis partnered and flag these locations during the check out process, automatically notifying the agent and customer. This is a lack of communication between companies and employees. Customer Service needs to look into this to avoid issues, delays and gas consumption.
2.0 MediocreMar 7 2022
I was told the rental agreement would be sent to my email - never received. I was told the closing bill would be sent to my email - never received. I have nothing to show for this car rental. After waiting in line 45 minutes, I was given a vehicle that reeked of smoke and had dents and scratches all over the sides, but nothing was noted - not even when I pointed it out to the agent at the exit gate. I did not have the patience of driving back and waiting another 45 minutes in line to have these written down. Not a good experience.
2.0 MediocreMar 2 2022
Waited 1.5 hours in line to pick up.
4.0 OkayFeb 21 2022
The car was not very clean when I picked it up. The shuttle to the airport has been epic. More than 30 minutes waiting. Then the bus was broken, and finally, when the real bus came, the driver stopped to chat with a friend.
Rated no. 5
Thrifty
7 Good (155 reviews)
1 location in Washington, D.C. Dulles Intl Airport
Thrifty
Locations in Washington, D.C. Dulles Intl Airport
  • 7.4
  • 7.5
  • 7
  • 6.9
  • 7.1
Recent reviews
10.0 ExcellentApr 30 2022
Excellent location
10.0 ExcellentDec 19 2021
Quick service, car was what I expected and our mission was accomplished
2.0 MediocreNov 17 2021
The car was old and didn't run well, no basic insurance included. Very bad experience.
3.9 MediocreOct 12 2021
It could have been just a bad start to the day with Southwest Airlines canceling my flight at 2 in the morning but I just had a hard time from the time I walked in the door. I couldn't there was someone there arguing with them loudly that wasn't Thrify's fault but the line was really backed up. Others were more impatient than I but it was just an irritating time. The car was in pretty good shape but the windows looked like they cleaned them with a dirty cloth. I had to stop somewhere to clean them. Like I said it was a bad day for me from the beginning so I was a little more sensitive than usual maybe.
7.9 GoodOct 11 2021
Had trouble picking up. Car reserved was not level we paid for.
7.9 GoodOct 4 2021
The prepay toll service did not work on at least one toll booth, waiting to see if any were paid.
1.9 HorribleSep 16 2021
Car was shit. Service due light one. Scratches and dents everywhere. Dirty car. Overal terrible.
3.9 MediocreSep 13 2021
There was no one to hand over the car to at the destination. I still haven’t received an email confirming it was received, so I am worried I will be overcharged.
1.9 HorribleAug 22 2021
Everything!!
5.9 OkayAug 14 2021
I think they charged way too much. Point in fact: I rented the car for 13 days with two drivers, but the second driver was only going to drive the car for five days and they charged us for the full 13 days.
Rated no. 6
Enterprise
8.5 Excellent (65 reviews)
1 location in Washington, D.C. Dulles Intl Airport
Enterprise
Locations in Washington, D.C. Dulles Intl Airport
  • 8.7
  • 8.6
  • 8.6
  • 8.7
  • 8.2
Recent reviews
10.0 ExcellentJan 3 2022
Very nice rep person that helped us. Very fast and easy
9.2 ExcellentOct 30 2020
Staff at IAD was awesome!USB port in vehicle was missing making phone charging a challenge.
6.8 GoodSep 29 2020
Friendly staff.The vehicle REEKED of cigarette smoke. It also made some sort of odd sound when accelerating or slowing down. Finally, when picking up, I waited five minutes in line, at 10pm, just for a counter person to arrive.
10.0 ExcellentSep 13 2020
The car was clean and the pick up and drop off process easyI don’t understand why Enterprise won’t let you use a debit card unless you have a booked flight. How does it make sense that a credit card is better than a debit card? I did not have a credit card on me and had to book a flight on the spot just to be able to get my rental
2.0 MediocreAug 10 2020
It was the worst, they said they are not honoring same day reservations and made me go back and forth twice
8.0 ExcellentMay 16 2020
Drop off was super easy.
10.0 ExcellentApr 18 2020
Drop off was consolidated for various companies operating at the Savannah airport. It was very quick and easyNothing
2.0 MediocreJul 10 2019
no
7.2 GoodApr 28 2019
Staff was friendlyThe car had a problem with the collision detection system
10.0 ExcellentApr 10 2019
The staff was very fast and courteous.
Rated no. 7
Avis
7.3 Good (85 reviews)
1 location in Washington, D.C. Dulles Intl Airport
Avis
Locations in Washington, D.C. Dulles Intl Airport
  • 7.5
  • 7.6
  • 7.2
  • 7.2
  • 7.3
Recent reviews
10.0 ExcellentMar 17 2022
The car was ready when I arrived. It was clean and in an excellent condition. The process was smooth and easy. Thank you!
2.0 MediocreMar 4 2022
Grey man at pickup location lied to me and give vehicle with over 40k mile and very bad smelling vehicle. Also I asked ezpass and paid for around 25$ but vehicle doesn't have ezpass device. It is took my time at toll both. Totally bad dishonest service! Never book again from them
10.0 ExcellentFeb 20 2022
The agent who helped us get a van after our flights were cancelled couldn’t have been better, even called after we were on our way to follow up on something. Best customer service we could have asked for.
4.0 OkayFeb 17 2022
Sticky on drivers seat. Really slow pickup/long line.
2.0 MediocreJan 31 2022
Better customer services
2.0 MediocreDec 28 2021
Really disorganised and slow service. Waited an hour and a half to pick up the car. Did not receive a document showing where marks were on car. On drop or no one looked at the car either.
2.0 MediocreDec 15 2021
They charged me extra without any explanation, bill, or invoice while ignoring my information requests.
2.0 MediocreNov 8 2021
Got charged one extra day because I had the car for one more hour due to I could not find the way to the Avis entrance at the PBI. They charged me even I called them. Worst experience ever.
10.0 ExcellentOct 11 2021
Could not have been easier. Kind, caring, efficient, friendly staff. And the car was great. The price, not so much, but it was competitive.
1.9 HorribleOct 5 2021
I was quoted 140.00 and I now have a 340.00 charge and it was turned in with good condition and gas and should not have been charged 200.00 more!!! The gentleman that checked me in was nice but I had to wait over an hour in line!!!
Rated no. 8
National
8.6 Excellent (2 reviews)
1 location in Washington, D.C. Dulles Intl Airport
National
Locations in Washington, D.C. Dulles Intl Airport
  • 7
  • 10
  • 8
  • 10
  • 8
Recent reviews
7.2 GoodAug 28 2016
Not your usual national rental.Car comfort was good with good features.Car was not thoughourily cleaned inside. Some misc wrappers,trash and someone's iPad case was left in my car rental. My biggest beaf with all national rental in Dulles is their car wash leave the car looking unclean. Either it uses way too much soap or the rinse doesn't work. must say this my first tainted experience with national.
Rated no. 9
Silvercar
7.8 Good (4 reviews)
1 location in Washington, D.C. Dulles Intl Airport
Silvercar
Locations in Washington, D.C. Dulles Intl Airport
  • 8
  • 8
  • 7.5
  • 7.5
  • 8
Recent reviews
9.2 ExcellentOct 24 2019
The staff were absolutely terrific.The instructions on using the app to get picked up were insufficient. The app didn't recognize my reservation
2.0 MediocreJul 3 2018
overchargednice carThey got the charges wrong, repeatedly promised me they would fix it, and nothing happened. I will have to initiate a chargeback with my credit card.
Advance Car And Truck Rental
1 location in Washington, D.C. Dulles Intl Airport
Advance Car And Truck Rental
Locations in Washington, D.C. Dulles Intl Airport
Recent reviews
Easirent
1 location in Washington, D.C. Dulles Intl Airport
Easirent
Locations in Washington, D.C. Dulles Intl Airport
Recent reviews
Elita Rent A Car
1 location in Washington, D.C. Dulles Intl Airport
Elita Rent A Car
Locations in Washington, D.C. Dulles Intl Airport
Recent reviews
Flight Car
1 location in Washington, D.C. Dulles Intl Airport
Flight Car
Locations in Washington, D.C. Dulles Intl Airport
Recent reviews
keddy by Europcar
1 location in Washington, D.C. Dulles Intl Airport
keddy by Europcar
Locations in Washington, D.C. Dulles Intl Airport
Recent reviews
Sixt
1 location in Washington, D.C. Dulles Intl Airport
Sixt
Locations in Washington, D.C. Dulles Intl Airport
Recent reviews
Sunnycars
1 location in Washington, D.C. Dulles Intl Airport
Sunnycars
Locations in Washington, D.C. Dulles Intl Airport
Recent reviews
1130 travellers who hired a car in Washington, D.C. Dulles Intl Airport gave the car agency they used an average rating of 7,5

Car rental locations at Washington, D.C. Dulles Intl Airport

Good to know

Most popular agency

Budget

Most popular car type

Standard

Average price

R977/day

Good deal

R977/day

Top tips for hiring a car at Washington, D.C. Dulles Intl Airport

  • Car hire at Washington Dulles International Airport (IAD) will enable a smooth and convenient start to your journey around Washington DC and the surrounding area. Immediately from the airport, you will find yourself on the Dulles Toll Road, which is a major highway, connecting you to the Capital Beltway (I-495) Interstate Highway, which surrounds Washington DC and its inner suburbs. It will take around a 40-min drive to the centre and, in just over an hour’s drive, you can reach the cities of Baltimore and Annapolis.
  • All Washington Dulles Airport car hire outlets are located on Autopilot Drive and open 24h, except for Enterprise, which operates from 05:30-00:00, although after-hours returns are still available. On your return to the airport, follow the signs to "Rental Car Return", which will bring you to Autopilot Drive, where you can drop off your vehicle.
  • Washington Dulles Airport is the largest airport in Washington DC region, situated in Virginia and around 26 miles from the capital. Hiring a car will offer you a convenient option to exit the airport and navigate the surrounding areas more easily by the extensive freeways and road networks available. As the busiest airport in the area, car hire at Washington Dulles Airport will also provide a more comfortable experience than opting for the hustle and bustle of the public transport system.
  • You can find an Exxon petrol station, located conveniently on the road to the car rental drop-off area on Autopilot Drive. Remember to check your rental agreement for your car hire at Washington Dulles International Airport to see if you need to return your vehicle with a full tank. This way, you can conveniently fill up on the way to your drop-off point.
  • 25% of our users found a car hire at Washington, D.C. Dulles Intl Airport for R977 or less
  • Book your car hire at Washington, D.C. Dulles Intl Airport at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car at Washington, D.C. Dulles Intl Airport