The inside front window needed some cleaning. Otherwise, it was terrific. I loved the car (Toyota Camry), the people were nice, and the whole process was very quick and smooth. Thanks!Reviewed May 11 2022
review from
10.0
Pros:Friendly staff. Free upgrade to a fun to drive car as they had no other vehicle!Reviewed Mar 15 2021
review from
2.0
Cons:Rented three different cars from Budget over Christmas holiday - all three had major mechanical issues. The battery on the first one died, leaving me stranded.Reviewed Dec 28 2020
review from
6.0
Pros:Car interior was clean.Cons:Exterior of car showed minor damage that was not mentioned during pick-up, requiring a return trip to the desk to document. Front right tire was 7 psi low, causing warning light on dashboard to illuminate.Reviewed Dec 22 2020
review from
4.4
Pros:The staff was friendly!Cons:The car conditionsReviewed Sep 9 2020
review from
9.2
Pros:Staff was very helpful in difficult circumstances given the power was off at the airport due to a major storm. They still processed my rental and got me on the road quickly.Cons:The price. Maybe a fare for renting by the week.Reviewed Aug 16 2020
review from
2.8
Pros:The car reeked of smoke - smell got in my hair and on all of my stuff. I want a refund.Cons:Car hadn't been properly cleaned. The smoke smell was awful.Reviewed Jul 4 2020
review from
10.0
Pros:The auto was close at the airport, clean, and ready to go.Cons:N/AReviewed May 27 2020
review from
7.6
Pros:Pick up was easy, fast and staff was friendly.Cons:Drop off at the Asheville airport was confusing. The signs to lead you to the rental drop off are confusing. When I found the drop off there was no staff and no return box for the keys and paperwork. I had to walk to the terminal and find the Budget counter to drop off keys and paperwork.Reviewed Sep 24 2019
review from
10.0
Pros:Staff was helpful and drop-off was quick.Reviewed Aug 26 2019
review from
8.0
Pros:The staff was good. Drop off was easy.Cons:Finding drop off location is not easy if you're not from the local area. Also not sure an 'upgrade' from a compact to a pick up truck is actually an upgradeReviewed Jul 28 2019
review from
10.0
Cons:Nothing. Pickup and drop off were seamless. Personnel was friendly and efficient.Reviewed Jun 15 2019