Pros: Very much so. They were friendly, professional, and prompt.
Cons: Pick up and drop off options could have been communicated more clearly.
Pros: Friendly staff, quick pickup and drop off. Also, a great car.
Cons: Fastest check in and check out ever!
Pros: The rep on duty on 9/18 at 9:45 am was friendly, knowledgeable and accommodate my rental request. Through a website I reserved a large SUV. Enterprise was oversold on the vehicle I needed. The rep. came through for me on my request and worked hard to make sure that I had what I requested. That Rep made my trip with my family comfortable and joyful.
Cons: Get more Large SUVs for the area (Charlottesville, VA) they always sell out on the weekend.
Pros: We used the airport location Enterprise, not the standalone in Charlottesville. Both the pickup and drop-off was very smooth as the agents were easy to work with! The price was great, vehicle exceeded our expectations!
Cons: The "need oil change" light came on during the trip. I'm not sure if anything can be done in the future, it wasn't alarming to us as we knew the trip was almost over.
Pros: Staff was very friendly. Pickup and drop off took no time. Van was exactly as expected!
Cons: I have no complaints and no advice on how it could’ve been better. Everything honestly was perfect.
Pros: Very friendly and helpful staff.
Pros: Yes, the staff st both the Charlottesville and Allentown rental terminals were very friendly, courteous and professional. The Nissan Versa I rented was the ideal car for me. The fact EA's sunny, and my travel route scenic. The whole experience was GREAT! Enterprise--my first choice in car rentals!
Cons: The experience could have lasted longer. And, of course, it's always better if the cost is cheaper.
Pros: Staff was friendly. Service was quick.
Cons: Car was from Canada so speedometer was in kilometers. Also car was bare bones for the most part so the value was not there on the price.
Pros: Very Courteous and friendly
Cons: Better selection
Pros: Great customer service.
Cons: Only one agent working and therefore a delay as he left a note that he would return.
Enterprise has 4 car hire locations in Charlottesville. Take a look at our Enterprise hire location map to find the best car hires near you.