Book Enterprise Rent-A-Car hire cars in Charlottesville

Reviews for Enterprise Rent-A-Car in Charlottesville

Recent reviews

Traveller rating

Wonderful

1

Very Good

1

Good

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Okay

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Fair

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Mediocre

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Poor

2

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pick up and drop

4.0

Pros:The staff was friendly and helpful. It was very easy to get to the car and then return it.Cons:This was my first time ever renting a car I didn’t really know what to expect, but I was definitely disappointed. Once I got the keys I went to get the car and got in, I immediately noticed it smelled like smoke. It wasn’t unbearable but I wanted to report it because I didn’t want the company to think I had anything to do with it. I went back to inform the guys at the desk but they were all gone. I waited for about 10 minutes or so but no one came back. Fortunately there was a woman at another rental car company desk right there who took my information and said she would give it to the guys in the morning and to not worry about it. While driving the car around over the weekend I had the AC on and it had a mold smell at different times. I’m assuming the air filter needed changed. I’m kind of surprised This happened. I assumed rental car companies would make sure the car was clean and was maintained with new air filters. But perhaps not and this is just how it is. Also, I was incorrectly charged on my credit card and customer service is going to fix it but could not tell me why that happened.Reviewed May 17 2021

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8.0

Pros:Very much so. They were friendly, professional, and prompt.Cons:Pick up and drop off options could have been communicated more clearly.Reviewed Dec 17 2020

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10.0

Pros:Friendly staff, quick pickup and drop off. Also, a great car.Reviewed Nov 3 2020

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10.0

Cons:Fastest check in and check out ever!Reviewed Oct 19 2020

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10.0

Pros:The rep on duty on 9/18 at 9:45 am was friendly, knowledgeable and accommodate my rental request. Through a website I reserved a large SUV. Enterprise was oversold on the vehicle I needed. The rep. came through for me on my request and worked hard to make sure that I had what I requested. That Rep made my trip with my family comfortable and joyful.Cons:Get more Large SUVs for the area (Charlottesville, VA) they always sell out on the weekend.Reviewed Sep 21 2020

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10.0

Pros:YesReviewed Aug 14 2020

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8.4

Pros:We used the airport location Enterprise, not the standalone in Charlottesville. Both the pickup and drop-off was very smooth as the agents were easy to work with! The price was great, vehicle exceeded our expectations!Cons:The "need oil change" light came on during the trip. I'm not sure if anything can be done in the future, it wasn't alarming to us as we knew the trip was almost over.Reviewed Jul 13 2020

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10.0

Pros:Staff was very friendly. Pickup and drop off took no time. Van was exactly as expected!Cons:I have no complaints and no advice on how it could’ve been better. Everything honestly was perfect.Reviewed Jul 3 2020

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10.0

Pros:Very friendly and helpful staff.Reviewed Nov 24 2019

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10.0

Pros:Yes, the staff st both the Charlottesville and Allentown rental terminals were very friendly, courteous and professional. The Nissan Versa I rented was the ideal car for me. The fact EA's sunny, and my travel route scenic. The whole experience was GREAT! Enterprise--my first choice in car rentals!Cons:The experience could have lasted longer. And, of course, it's always better if the cost is cheaper.Reviewed Jul 16 2019

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7.6

Pros:Staff was friendly. Service was quick.Cons:Car was from Canada so speedometer was in kilometers. Also car was bare bones for the most part so the value was not there on the price.Reviewed Jun 22 2019

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8.8

Pros:Very Courteous and friendlyCons:Better selectionReviewed May 14 2019

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• What is the most popular car hire from Enterprise Rent-A-Car in Charlottesville?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Charlottesville.

• How many car hire locations does Enterprise Rent-A-Car have in Charlottesville?

  Enterprise Rent-A-Car has 4 hire locations in Charlottesville. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Albemarle airport (CHO)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Albemarle airport (CHO)?

  Yes