Best Lucerne hotels near Glacier Garden
A stay at Hotel Schweizerhof Luzern places you in the heart of Lucerne, within a 10-minute walk of Loewenplatz and Lucerne Town Hall. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in Lucerne? This hotel has facilities measuring 3300 square feet (1000 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 9,3 Excellent
Based on 2 608 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8,3
Pros: Great location and comfortable.
Excellent
9,7
Pros: Staff
Excellent
10,0
Pros: Super staff Free coffee and water ! Super endroit très beau
Excellent
9,6
Pros: Wonderful location
Good
6,3
Excellent
8,0
Pros: Location
Excellent
10,0
Pros: The upgrade the made for us , the friendly front desk staff , spacious connected rooms as we requested
Excellent
10,0
Pros: Perfect. Just perfect. Loved it.
Excellent
10,0
Pros: everything at the Hotel was just fine
Excellent
10,0
Pros: Everything about this hotel is well thought out. Don't look anywhere else if you are in Luzern. This is a beautiful hotel in an excellent location and amazing staff. Little things like bed time stories and recommendations for next day activities makes for an unique experience. The room is spacious and beautiful with a cute balcony. I think every room has some celebrity theme and ours was a pop singer theme(forgot exactly who it was). The attention to details is fascinating and as a person who appreciates details I thoroughly enjoyed every bit of it. The restaurant/bar downstairs is also excellent with a nice sit out facing the main road and the river. Worth every penny!
Excellent
9,6
Pros: This was an absolutely gorgeous room with a fantastic view of the harbor and the mountains behind it. (I have attached a photo of the view from my balcony.) It was very comfortable and clean. The staff was very helpful, knowledgeable and accommodating. It cost more than we usually spend on a hotel room, but it was worth it. The location is fantastic -- you are a very short walk from both the train station and the Kapellbrücke.
Details
Reviews
Overall 9,3 Excellent
Based on 2 608 reviews
Location
9,8
Service
9,5
Room
8,4
Breakfast
7,8
WiFi
6,5
Comfort
5,6
Location
9,9
Service
9,7
Room
7,8
Comfort
5,2
Location
9,9
Service
9,5
Room
8,1
Breakfast
8,0
Comfort
5,7
Service
9,6
8,3 Excellent
Pros: Great location and comfortable.
Cons: WiFi poor.
9,7 Excellent
Pros: Staff
Cons: House keeping in the room was lacking. Floors not swept good and sink had toothpaste from previous day in it.
10,0 Excellent
Pros: Super staff Free coffee and water ! Super endroit très beau
Cons:
9,6 Excellent
Pros: Wonderful location
Cons:
6,3 Good
Pros:
Cons: Food in the evening. Quality was sub standard. V
8,0 Excellent
Pros: Location
Cons: Price
10,0 Excellent
Pros: The upgrade the made for us , the friendly front desk staff , spacious connected rooms as we requested
Cons: The one old elevator
10,0 Excellent
Pros: Perfect. Just perfect. Loved it.
Cons:
10,0 Excellent
Pros: everything at the Hotel was just fine
Cons:
10,0 Excellent
Pros: Everything about this hotel is well thought out. Don't look anywhere else if you are in Luzern. This is a beautiful hotel in an excellent location and amazing staff. Little things like bed time stories and recommendations for next day activities makes for an unique experience. The room is spacious and beautiful with a cute balcony. I think every room has some celebrity theme and ours was a pop singer theme(forgot exactly who it was). The attention to details is fascinating and as a person who appreciates details I thoroughly enjoyed every bit of it. The restaurant/bar downstairs is also excellent with a nice sit out facing the main road and the river. Worth every penny!
Cons:
9,6 Excellent
Pros: This was an absolutely gorgeous room with a fantastic view of the harbor and the mountains behind it. (I have attached a photo of the view from my balcony.) It was very comfortable and clean. The staff was very helpful, knowledgeable and accommodating. It cost more than we usually spend on a hotel room, but it was worth it. The location is fantastic -- you are a very short walk from both the train station and the Kapellbrücke.
Cons: The shower is small, but we had good water pressure and lots of warm water.
A stay at Hotel Schweizerhof Luzern places you in the heart of Lucerne, within a 10-minute walk of Loewenplatz and Lucerne Town Hall. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in Lucerne? This hotel has facilities measuring 3300 square feet (1000 square meters), including conference space. Self parking (subject to charges) is available onsite.
With a stay at Hotel Des Balances, you'll be centrally located in Lucerne, steps from Lucerne Town Hall and 3 minutes by foot from Chapel Bridge. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lucerne? This hotel features 1970 square feet (183 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 9,0 Excellent
Based on 1 772 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8,8
Pros: The restaurant is right on the river so it is delightful. Very special and unique.
Excellent
10,0
Pros: Perfectly located with 2 beautiful terraces overlooking the river
Excellent
10,0
Pros: The view of our room, hotel location and the friendly receptionists ♥️
Good
7,5
Pros: Great location, friendly welcome
Good
7,9
Pros: The location and the food were marvelous. The staff was very friendly, helpful and accommodating, made up for the shortcomings
Excellent
10,0
Pros: Great location, well appointed room, excellent dinner, friendly staff.
Excellent
9,6
Pros: Great location close to all the sites and restaurants.
Excellent
10,0
Pros: I would highly recommend staying at this hotel. The hotel was immaculate, staff friendly and helpful and overall it was an exceptional experience!! Hope to visit again in the future!
Okay
5,1
Pros: This was a beautiful hotel.
Good
7,1
Pros: Very central location. Very convenient for travelers that would like to walk around the city center.
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: location , balcony
Details
Reviews
Overall 9,0 Excellent
Based on 1 772 reviews
Bar
9,8
Location
9,5
Service
8,8
Room
7,7
Breakfast
6,8
Comfort
4,6
Value
3,9
WiFi
2,5
Wellness
1,1
Location
9,6
Service
8,9
Room
7,1
Breakfast
6,7
Comfort
4,6
Value
3,7
Location
9,6
Service
9,0
Breakfast
7,1
Room
7,1
Value
4,3
Comfort
4,0
8,8 Excellent
Pros: The restaurant is right on the river so it is delightful. Very special and unique.
Cons:
10,0 Excellent
Pros: Perfectly located with 2 beautiful terraces overlooking the river
Cons: Nothing
10,0 Excellent
Pros: The view of our room, hotel location and the friendly receptionists ♥️
Cons:
7,5 Good
Pros: Great location, friendly welcome
Cons: Toiletries were not replenished and used drinking glasses were not removed and replaced with clean ones. The bed was two single beds pushed together, not very comfortable.
7,9 Good
Pros: The location and the food were marvelous. The staff was very friendly, helpful and accommodating, made up for the shortcomings
Cons: Small and outdated rooms with worn out furniture, did not measure up to expectation. It needs a major renovation.
10,0 Excellent
Pros: Great location, well appointed room, excellent dinner, friendly staff.
Cons: Rooms are noisy...could hear next door for a long time.
9,6 Excellent
Pros: Great location close to all the sites and restaurants.
Cons: Small rooms.
10,0 Excellent
Pros: I would highly recommend staying at this hotel. The hotel was immaculate, staff friendly and helpful and overall it was an exceptional experience!! Hope to visit again in the future!
Cons:
5,1 Okay
Pros: This was a beautiful hotel.
Cons: We had a three person room and the twin bed was an AIR MATTRESS! It was deflated when we got in the room and had to call the desk to get someone to fill it back up. Over the course of the night it deflated to the point it was like sleeping on a hammock.. the desk should have given a major discount for this clearly (or so I would hope) over booking of triple rooms.
7,1 Good
Pros: Very central location. Very convenient for travelers that would like to walk around the city center.
Cons: The room was too simple and too small for the money we paid.
10,0 Excellent
Pros: Everything
Cons: Housekeeping was off at times and didn’t replenish water for the Nespresso machine or sweeteners and cream for coffee .
10,0 Excellent
Pros: location , balcony
Cons: can’t see any fault
With a stay at Hotel Des Balances, you'll be centrally located in Lucerne, steps from Lucerne Town Hall and 3 minutes by foot from Chapel Bridge. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lucerne? This hotel features 1970 square feet (183 square meters) of event facilities. Self parking (subject to charges) is available onsite.
A stay at Grand Hotel National places you in the heart of Lucerne, within a 10-minute walk of Loewenplatz and Lucerne Town Hall. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
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Overall 9,0 Excellent
Based on 916 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9,6
Pros: Great location
Excellent
8,3
Pros: Location was special and property was grand
Excellent
9,2
Pros: Views from the balcony were amazing!
Good
7,5
Pros: Location
Excellent
8,3
Pros: 1) Location. 2) Room. 3) staff.
Excellent
8,0
Pros: Location, restaurant & bar
Excellent
9,6
Pros: Everything was top noch
Excellent
10,0
Pros: It truly was grand and exquisite. Love the decor
Excellent
10,0
Pros: We got a room which looks out onto the lake. It made a huge difference as the view is stunning and we had great weather. Looking out onto the street would really mean missing out. Very central location. First five star hotel I've stayed in, in my life and it was kinda overwhelming, especially as Lucern itself is gorgeous. Lot of tourists but not so many as to feel crowded in my opinion.
Excellent
10,0
Pros: Position was outstanding, lakeside dining was fabulous - best King Prawn and champagne risotto ever experienced. The walk along the promenade was so convenient and extremely pleasant with our little dog. The room with a lake view was so luxurious and spacious, will definitely return and recommend to friends.
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Details
Reviews
Overall 9,0 Excellent
Based on 916 reviews
Location
9,5
Pool
9,3
Bar
8,5
Room
8,4
Service
7,9
Breakfast
6,1
Wellness
3,3
Location
9,6
Service
8,2
Room
8,1
Comfort
6,5
Location
9,6
Service
8,3
Room
7,7
9,6 Excellent
Pros: Great location
Cons: The ground floor and reception should be upgraded.
8,3 Excellent
Pros: Location was special and property was grand
Cons: Room was a little small and has a small shower bath
9,2 Excellent
Pros: Views from the balcony were amazing!
Cons: Air conditioning was weak
7,5 Good
Pros: Location
Cons: Breakfast
8,3 Excellent
Pros: 1) Location. 2) Room. 3) staff.
Cons: 1) Not many choices at breakfast. 2) Lobby without air condition. 3) swimming pool is not meeting expectation.
8,0 Excellent
Pros: Location, restaurant & bar
Cons: Small rooms, weird cut/shape, overstuffed with random furniture.
Too noise with next doors, hall way noises very audible, especially in the morning with the house staff - vacuuming rooms with open doors... Not exactly 5 star hotel behavior.
9,6 Excellent
Pros: Everything was top noch
Cons:
10,0 Excellent
Pros: It truly was grand and exquisite. Love the decor
Cons: Nothing
10,0 Excellent
Pros: We got a room which looks out onto the lake. It made a huge difference as the view is stunning and we had great weather. Looking out onto the street would really mean missing out. Very central location. First five star hotel I've stayed in, in my life and it was kinda overwhelming, especially as Lucern itself is gorgeous. Lot of tourists but not so many as to feel crowded in my opinion.
Cons: Ha, sounds crazy but i'm just not used to the five star experience. The welcome was almost uncomfortable but thats my own problem. Also, having a guy cart our bags up to the room was a new thing and I felt embarrassed as I had a quick look to see what French Francs I had in my pocket.
10,0 Excellent
Pros: Position was outstanding, lakeside dining was fabulous - best King Prawn and champagne risotto ever experienced. The walk along the promenade was so convenient and extremely pleasant with our little dog. The room with a lake view was so luxurious and spacious, will definitely return and recommend to friends.
Cons: Nothing I didn't like about this hotel, it was outstanding.
A stay at Grand Hotel National places you in the heart of Lucerne, within a 10-minute walk of Loewenplatz and Lucerne Town Hall. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
CASCADA Boutique Hotel****
We are centrally located in the trendy Lucerne Neustadt district, within walking distance of the train station, Lake Lucerne and the old town. Your stay will be in one of our 66 modern, boutique-style rooms, each one individually designed around the theme of Swiss waterfalls. Rounding out the offering is the BOLERO Restaurante, well-known throughout the city, where a rich breakfast buffet awaits you. And at lunch and in the evening you can enjoy Spanish specialty dishes and select wines and gins at the bar.
66 Waterfall Rooms:
The boutique styling is complemented by air conditioning and extremely comfortable new beds in all rooms. We are pleased to fill your minibar daily with beverages at no extra charge. The top-rated breakfast buffet – included in the price – will be a true highlight of your stay. fitness center with sauna is included too.
CASCADA Boutique Hotel – the ideal place for your stay in Lucerne and a superb springboard to the Swiss Alps.
Overall 8,8 Excellent
Based on 2 120 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
9,2
Pros: Loved the staff and the location. though we would have liked it if the bed was a little bigger but we still enjoyed our stay.. the breakfast was awesome as well with the live egg counter and the variety of goodies to much on when you wake up including fruit smoothies. And the fact that it was located so close to the train station really helped. We enjoyed our stay to sum it up.
Excellent
8,8
Pros: The standard room was spacious with comfortable beds and decorated with lovely furnitures. The bathroom was lovely too. Breakfast was very good with many choices. Loved the paella at the Bolero restaurant. Staff were very professional and always ready to help. On our arrival we were very happy to find that scooters and bikes were available to guests. Travelling with a child having a scooter available is very helpful. They offer a bus pass for the centre of town. Loved the ambiance on the basement with a projector and Spanish music themed videos.
Excellent
10,0
Pros: We loved everything about the hotel. It was perfect in every way.
Excellent
9,6
Pros: The service was excellent! We had planned some sightseeing activities beforehand based on suggestions written by TripAdvisor reviewers. When we arrived at the hotel, the person at the desk had even better suggestions. Due to his help, we had a wonderful day on the ferry and the cog wheel train to Mount Pilatus. We arrived around 10am and were pleasantly surprised that our room was ready. The refrigerator was stocked with complimentary fruits and soft drinks and the room was extra spacious. The front desk provided complimentary bus tickets to ease getting around town. But we didn’t need them at first because the hotel is a short 5 minute walk to the train station and ferry terminals. Later that evening we had a terrific dinner in the adjoining Spanish restaurant, Bolero. Hotel guests receive a 20% dining discount. The breakfast was also superb with cook to order eggs or omelets and breakfast fruit smoothies. Highly recommended!
Good
7,5
Pros: Great location for walking everywhere . Clean rooms..ok bathroom but tight...excellent towels compared to most like hotels ....breakfast excellent and free water soda in room and to take..all in all a good value but nothing to rave about
Excellent
8,2
Pros: The rooms were small, but comfortable, and clean. It is a short walk from the train station, Chapel Bridge, Old Towne, the pier, and plenty of restaurants. The breakfast was phenomenal, and definitely added a lot of value to the price of the room. We enjoyed using the complimentary bicycles. The daily beverages were a welcome treat at the end of a long day of sightseeing.
We had a wonderful stay, and have nothing but the highest compliments for the staff. They were friendly, warm, welcoming, and helpful. Arlinda always seemed ready to go the extra mile to make our stay extra special. Our thanks to her and everyone else who made our trip a huge success.
Excellent
8,8
Pros: Close to train station, breakfast included and the mini bar is stocked with drinks for free, nice sized room, nice sized bathroom, nice decor, comfortable beds
Excellent
10,0
Pros: Location and staff
Okay
5,0
Pros: Location only
Excellent
10,0
Pros: Extremely accommodating, great facility, friendly staff, AMAZING breakfast.
Excellent
8,8
Pros: Great location close to town and nice hospitality from stuff. The breakfast was good and waiter present every single thing in buffet.
Excellent
9,2
Pros: Very helpful and friendly staff
Details
Reviews
Overall 8,8 Excellent
Based on 2 120 reviews
Bar
10,0
Breakfast
9,8
Service
9,6
WiFi
9,4
Location
9,0
Value
8,5
Room
7,7
Comfort
5,0
Breakfast
9,9
Service
9,4
Location
9,3
Value
8,6
Room
7,3
Comfort
5,4
Breakfast
9,9
Service
9,8
Location
9,1
Room
7,8
Comfort
5,0
Breakfast
9,8
Service
9,7
Room
7,2
Comfort
4,9
9,2 Excellent
Pros: Loved the staff and the location. though we would have liked it if the bed was a little bigger but we still enjoyed our stay.. the breakfast was awesome as well with the live egg counter and the variety of goodies to much on when you wake up including fruit smoothies. And the fact that it was located so close to the train station really helped. We enjoyed our stay to sum it up.
Cons: Nothing to complaint about but we would have liked it if the beds were a little bigger as we had requested for twin beds and got one bed instead. But still not a big complaint.
8,8 Excellent
Pros: The standard room was spacious with comfortable beds and decorated with lovely furnitures. The bathroom was lovely too. Breakfast was very good with many choices. Loved the paella at the Bolero restaurant. Staff were very professional and always ready to help. On our arrival we were very happy to find that scooters and bikes were available to guests. Travelling with a child having a scooter available is very helpful. They offer a bus pass for the centre of town. Loved the ambiance on the basement with a projector and Spanish music themed videos.
Cons: The hotel is lovely bit lacks in nice views of the surrounds as it is in more residential area just at the back of the station.
10,0 Excellent
Pros: We loved everything about the hotel. It was perfect in every way.
Cons: I have only good things to say. We could walk everywhere and Lucern is very welcoming. Each visit to Lucern gets better and better.
9,6 Excellent
Pros: The service was excellent! We had planned some sightseeing activities beforehand based on suggestions written by TripAdvisor reviewers. When we arrived at the hotel, the person at the desk had even better suggestions. Due to his help, we had a wonderful day on the ferry and the cog wheel train to Mount Pilatus. We arrived around 10am and were pleasantly surprised that our room was ready. The refrigerator was stocked with complimentary fruits and soft drinks and the room was extra spacious. The front desk provided complimentary bus tickets to ease getting around town. But we didn’t need them at first because the hotel is a short 5 minute walk to the train station and ferry terminals. Later that evening we had a terrific dinner in the adjoining Spanish restaurant, Bolero. Hotel guests receive a 20% dining discount. The breakfast was also superb with cook to order eggs or omelets and breakfast fruit smoothies. Highly recommended!
Cons:
7,5 Good
Pros: Great location for walking everywhere . Clean rooms..ok bathroom but tight...excellent towels compared to most like hotels ....breakfast excellent and free water soda in room and to take..all in all a good value but nothing to rave about
Cons:
8,2 Excellent
Pros: The rooms were small, but comfortable, and clean. It is a short walk from the train station, Chapel Bridge, Old Towne, the pier, and plenty of restaurants. The breakfast was phenomenal, and definitely added a lot of value to the price of the room. We enjoyed using the complimentary bicycles. The daily beverages were a welcome treat at the end of a long day of sightseeing.
We had a wonderful stay, and have nothing but the highest compliments for the staff. They were friendly, warm, welcoming, and helpful. Arlinda always seemed ready to go the extra mile to make our stay extra special. Our thanks to her and everyone else who made our trip a huge success.
Cons:
8,8 Excellent
Pros: Close to train station, breakfast included and the mini bar is stocked with drinks for free, nice sized room, nice sized bathroom, nice decor, comfortable beds
Cons: Price was HIGH and the air conditioner stunk. Smelled sour. I felt like I was breathing in mold
10,0 Excellent
Pros: Location and staff
Cons: Nothing
5,0 Okay
Pros: Location only
Cons: Parking lot is trouble You need to call reception every time to open for you You need to make reservation for the parking Is not comfortable
10,0 Excellent
Pros: Extremely accommodating, great facility, friendly staff, AMAZING breakfast.
Cons:
8,8 Excellent
Pros: Great location close to town and nice hospitality from stuff. The breakfast was good and waiter present every single thing in buffet.
Cons: Every was perfect but its expensive.
9,2 Excellent
Pros: Very helpful and friendly staff
Cons:
CASCADA Boutique Hotel****
We are centrally located in the trendy Lucerne Neustadt district, within walking distance of the train station, Lake Lucerne and the old town. Your stay will be in one of our 66 modern, boutique-style rooms, each one individually designed around the theme of Swiss waterfalls. Rounding out the offering is the BOLERO Restaurante, well-known throughout the city, where a rich breakfast buffet awaits you. And at lunch and in the evening you can enjoy Spanish specialty dishes and select wines and gins at the bar.
66 Waterfall Rooms:
The boutique styling is complemented by air conditioning and extremely comfortable new beds in all rooms. We are pleased to fill your minibar daily with beverages at no extra charge. The top-rated breakfast buffet – included in the price – will be a true highlight of your stay. fitness center with sauna is included too.
CASCADA Boutique Hotel – the ideal place for your stay in Lucerne and a superb springboard to the Swiss Alps.
The century-old City Palais located in the very heart of Lucerne has been masterfully restored. Concealed behind the historical facade lies the Renaissance Lucerne Hotel - a first-class, distinctive luxury hotel offering a blend of personal attention, stylish ambience and cutting-edge technical amenities with complimentary W-Lan. Enjoy contemporary comfort and visit Lucerne - the City of Lights and its tourist attractions from our doorstep. Lake Lucerne, the world-famous Chapel Bridge, the Lion Monument, the old historic city center and the Culture & Convention Center (KKL) among others are only a stone's throw away. Lucerne's landmark mountains, Pilatus, Rigi and Titlis are definitely worth a visit or alternatively take one of the many boat excursions on the lake. Lucerne train station is located within a 3-minute walk where convenient, regular train connections to the business and financial centers of Zug and Zurich are easily reached. Zurich International Airport is located 1 hour away.
Overall 8,8 Excellent
Based on 707 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10,0
Pros: Just 5 minutes’ walk from the train station, clean room with air conditioning, coffee machine and balcony, friendly and helpful staffs, near to several excellent restaurants
Excellent
8,8
Pros: Good location. Sophisticated, modern interiors. Loved the bathroom with good-quality amenities. Plush bedding. Exotic brakfast room.
Excellent
9,6
Pros: The location is perfect. Staff in the restaurant for breakfast is really nice.
Good
7,1
Pros: Room was evidently recently refurbished and had plenty of space. Very clean. Great location for exploring the city and for access to the quai and train station. Friendly and approachable front desk staff.
Excellent
9,2
Pros: Great location just 5 minutes walking to the lake and center of Zurich. There are nice restaurants around it. The reception and restaurant staff were very polite and friendly.
Excellent
9,6
Pros: Location,room was large
Excellent
9,0
Pros: I made last minute changes to arrive early and contacted the hotel for an earlier booking- 2 nights rather than 1-which they accommodated promptly and efficiently. Hotel employee was fantastic. My traveling companion was challenging. But the sta
Excellent
8,8
Pros: The service of the hotel was amazing. The staff were incredibly helpful, accomodating and friendly, no ask was too large or too small. They are organised and speak perfect English.
Excellent
9,2
Pros: a very well located hotel with a team of professionals. Whatever problem arises, they try their best to solve it. Congratulations . I will come back with the same pleasure as every time.
Excellent
8,3
Pros: Rooms were large.
Excellent
9,2
Pros: It is a hotel where I come back every time with pleasure, it is very well located, the staff is very nice and they try to help you in any problem
Excellent
10,0
Pros: Location and staff were great
Details
Reviews
Overall 8,8 Excellent
Based on 707 reviews
Location
9,6
Service
9,2
Breakfast
9,1
Room
8,0
Comfort
6,5
Bar
5,0
Location
9,6
Service
9,0
Room
7,3
Amenities
6,5
Location
9,7
Service
9,4
Room
7,0
10,0 Excellent
Pros: Just 5 minutes’ walk from the train station, clean room with air conditioning, coffee machine and balcony, friendly and helpful staffs, near to several excellent restaurants
Cons: Nothing
8,8 Excellent
Pros: Good location. Sophisticated, modern interiors. Loved the bathroom with good-quality amenities. Plush bedding. Exotic brakfast room.
Cons: Even though I booked way before the check-in date at a free cancellation rate, the price is still overrated. Since it was ony an overnight stay I didn't want to bother with other booking agencies but if I was asked if I would stay here again, definitely not at this rate!!
9,6 Excellent
Pros: The location is perfect. Staff in the restaurant for breakfast is really nice.
Cons:
7,1 Good
Pros: Room was evidently recently refurbished and had plenty of space. Very clean. Great location for exploring the city and for access to the quai and train station. Friendly and approachable front desk staff.
Cons: Just lacking in a few additional touches, breakfast was a bit of a mission to get what we wanted, some waitresses far better than others maybe we got an inexperienced waitress on one occasion.
9,2 Excellent
Pros: Great location just 5 minutes walking to the lake and center of Zurich. There are nice restaurants around it. The reception and restaurant staff were very polite and friendly.
Cons: Rooms and bathrooms are bit small but it's ok.
9,6 Excellent
Pros: Location,room was large
Cons:
9,0 Excellent
Pros: I made last minute changes to arrive early and contacted the hotel for an earlier booking- 2 nights rather than 1-which they accommodated promptly and efficiently. Hotel employee was fantastic. My traveling companion was challenging. But the sta
Cons: No. I was thoroughly impressed with everyone. I have 20+ years in hotel/restaurant management and even i may have lost my cool with my traveling companion's behavior (as i did several times during our trip) but your staff was exceptional dealing with her.
8,8 Excellent
Pros: The service of the hotel was amazing. The staff were incredibly helpful, accomodating and friendly, no ask was too large or too small. They are organised and speak perfect English.
Cons: In summer the room was a little warm and unfortunatley the temperature of the room could not go below 20 deg meaning that we had to leave the window open. As we were on the first floor it was very loud as we could hear the traffic from the main road.
9,2 Excellent
Pros: a very well located hotel with a team of professionals. Whatever problem arises, they try their best to solve it. Congratulations . I will come back with the same pleasure as every time.
Cons:
8,3 Excellent
Pros: Rooms were large.
Cons: Heater was not working when we were there. We were advised by the hotel to switch off the AC which was off and if still cold we can ask for extra blankets. But the room was still colder than what we wanted it to be. Not enough parking spaces. To get to the room there were three steps which was difficult with a baby stroller.
9,2 Excellent
Pros: It is a hotel where I come back every time with pleasure, it is very well located, the staff is very nice and they try to help you in any problem
Cons:
10,0 Excellent
Pros: Location and staff were great
Cons:
The century-old City Palais located in the very heart of Lucerne has been masterfully restored. Concealed behind the historical facade lies the Renaissance Lucerne Hotel - a first-class, distinctive luxury hotel offering a blend of personal attention, stylish ambience and cutting-edge technical amenities with complimentary W-Lan. Enjoy contemporary comfort and visit Lucerne - the City of Lights and its tourist attractions from our doorstep. Lake Lucerne, the world-famous Chapel Bridge, the Lion Monument, the old historic city center and the Culture & Convention Center (KKL) among others are only a stone's throw away. Lucerne's landmark mountains, Pilatus, Rigi and Titlis are definitely worth a visit or alternatively take one of the many boat excursions on the lake. Lucerne train station is located within a 3-minute walk where convenient, regular train connections to the business and financial centers of Zug and Zurich are easily reached. Zurich International Airport is located 1 hour away.
With a stay at Ameron Luzern Hotel Flora, you'll be centrally located in Lucerne, within a 5-minute walk of Chapel Bridge and Lucerne Town Hall. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lucerne? This hotel features 1647 square feet (153 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 8,7 Excellent
Based on 3 366 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6,3
Excellent
8,5
Pros: It's a nice B&B. A little away from the tourist areas. It's a quiet area.
Excellent
8,3
Pros: Location just perfect for old town and Lucerne Festival venue, museums.
Excellent
10,0
Pros: Location is prime. Near train station and some attractions. Staff are friendy. Loaned a plug adapter (for a refundable deposit). This helped me a lot with charging my gadgets.
Excellent
10,0
Pros: Just 3 mins walk from main station and 1min walk you could reach the famous Chapel Bridge. It’s a safe, elegant, convenient, clean and quiet hotel.
Excellent
10,0
Pros: Everything
Excellent
9,2
Pros: Very good location
Excellent
9,6
Pros: The hotel is very close to the famous bridge, main station, and old town. Minibar (Juice, beer, snacks) is free. They also offer you free public transportation voucher.
Excellent
8,3
Pros: Location is excellent . It is a small efficient clean Swiss Hotel . The value question is not really applicable in Switzerland . Everything is very expensive. Beds were also very comfortable and the breakfast was good . Last but not least - we requested early check in and we got it . that was a pleasant surprise.
Excellent
10,0
Pros: Near the Luzern Station, you could reach the famous view by walk in 1-2 minutes, easy to get everything you want; the workers there are nice and kind, if you choose to support the environmental item, you could save 5 chf per night; I live in the 6F, the minibar is all free, a wonderful stay
Excellent
10,0
Pros: Beautiful room with a balcony. Comfortable beds, big bathroom. Very friendly staff who checked us in earlier as we arrived around 12:30. The hotel is centrally located. Highly recommended.
Excellent
10,0
Pros: Location was exceptional! Right by the bridge and old town. Breakfast included was perfect. Front desk was very knowledgeable and made our trip to Pilatus a breeze.
Details
Reviews
Overall 8,7 Excellent
Based on 3 366 reviews
Location
9,7
Service
8,6
WiFi
8,5
Breakfast
8,3
Room
7,8
Comfort
5,9
Location
9,7
Service
8,5
Breakfast
8,0
Room
7,9
Location
9,7
Breakfast
8,5
Room
8,3
Service
8,3
Location
9,7
Service
8,3
Room
6,7
Location
9,6
Service
8,1
Room
7,6
6,3 Good
Pros:
Cons: basic city hotel. the staff were not a good source of info about what to do in the city.
8,5 Excellent
Pros: It's a nice B&B. A little away from the tourist areas. It's a quiet area.
Cons: It smelled a little funny in the bathroom. But overall good.
8,3 Excellent
Pros: Location just perfect for old town and Lucerne Festival venue, museums.
Cons: Wifi is general free Lucerne wifi only, meaning it was not great. At least in our room. Faded in/out, even at midnight. Showerhead resembles a racket, meaning it has to be hand-held as not to spray the opposite wall or worse.
10,0 Excellent
Pros: Location is prime. Near train station and some attractions. Staff are friendy. Loaned a plug adapter (for a refundable deposit). This helped me a lot with charging my gadgets.
Cons: Space is small for big luggages to open
10,0 Excellent
Pros: Just 3 mins walk from main station and 1min walk you could reach the famous Chapel Bridge. It’s a safe, elegant, convenient, clean and quiet hotel.
Cons:
10,0 Excellent
Pros: Everything
Cons: Nothing
9,2 Excellent
Pros: Very good location
Cons:
9,6 Excellent
Pros: The hotel is very close to the famous bridge, main station, and old town. Minibar (Juice, beer, snacks) is free. They also offer you free public transportation voucher.
Cons:
8,3 Excellent
Pros: Location is excellent . It is a small efficient clean Swiss Hotel . The value question is not really applicable in Switzerland . Everything is very expensive. Beds were also very comfortable and the breakfast was good . Last but not least - we requested early check in and we got it . that was a pleasant surprise.
Cons: Nothing really . Pillows were abit too flat .
10,0 Excellent
Pros: Near the Luzern Station, you could reach the famous view by walk in 1-2 minutes, easy to get everything you want; the workers there are nice and kind, if you choose to support the environmental item, you could save 5 chf per night; I live in the 6F, the minibar is all free, a wonderful stay
Cons:
10,0 Excellent
Pros: Beautiful room with a balcony. Comfortable beds, big bathroom. Very friendly staff who checked us in earlier as we arrived around 12:30. The hotel is centrally located. Highly recommended.
Cons:
10,0 Excellent
Pros: Location was exceptional! Right by the bridge and old town. Breakfast included was perfect. Front desk was very knowledgeable and made our trip to Pilatus a breeze.
Cons:
With a stay at Ameron Luzern Hotel Flora, you'll be centrally located in Lucerne, within a 5-minute walk of Chapel Bridge and Lucerne Town Hall. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lucerne? This hotel features 1647 square feet (153 square meters) of event facilities. Self parking (subject to charges) is available onsite.
With a stay at Chateau Guetsch in Lucerne, you'll be within a 5-minute drive of Lucerne Town Hall and Chapel Bridge. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 8,7 Excellent
Based on 2 610 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9,2
Pros: The staff was really nice and helpful and the property really beautiful. They had a dog bed, bowl and even a toy ready for our whippet, Charlie, which was really sweet :) The staff helped us book a couple of activities during our stay, and they were always very nice and friendly.
Okay
4,6
Pros: Location and views.
Excellent
9,2
Pros: The view and the location
Excellent
9,2
Pros: Our initial room was very nice but small. We had a huge balcony with a beautiful view of the river and bridge that was accessed thru French doors. Later that afternoon, we found out that there was a wedding reception right below us that night. That evening, if we left the French doors open for air, we heard the wedding party. We called the front desk and asked if there were other rooms available and were told there was 1 left - a suite - that would be $75 additional. Luckily, the suite had A/C!! The room was huge with walk-in closet, big comfy bed, couch, desk area and large double shower. The room also had an old fashioned bathtub. It was so worth the extra $75 and we slept like babies. Suite did not have a balcony but on higher floor so the views were amazing.
Excellent
8,3
Pros: Location is spectacular overlooking Lucerne and surrounding Mountains! The Hotel is overall great but could need a bit of money to make it really outstanding! What they have done with the Bürgenstock Properties could be easily replicated here! Restaurant Service and Food very good!
Okay
5,0
Pros: The location enables this place to charge what they do. We had a beautiful view over the city of Luzern but the room itself was a 5/10. The bathroom wasn’t clean like it should be when charging $420 a night. The toilet area had weird white stuff around it. The bathtub was disgusting (not sure if it was due to lack of cleaning attention or just being an old tub). There was hair in our bed sheets (not just one strand either...a bunch of hair...gross). The pillows were not great but the staff helped us to get some better ones. The view though again was amazing.
Excellent
9,6
Pros: Amazing view and breakfast.
Excellent
9,2
Pros: Marvelous location and beautiful hotel. Rooms are roomy and a nice balcony with a priceless view over Lucerne. The vintage interior style, especially of the bar gives a very pleasant vibe. The restaurant is quite good, serving good breakfast and dinner with the best view around.
Okay
4,0
Pros: The place and the view.
Excellent
8,3
Pros: Location was exelient few minutes walk from the centre.
Excellent
9,4
Pros: Absolutely beautiful hotel, extremely attentive bar staff and views of the city fantastic enough to make you feel filthy rich.
Excellent
10,0
Pros: They hold tables at the resturant for hotel guest, and if you pass on the table you are truly missing out. The view is phenomenal and the food excellent.
Details
Reviews
Overall 8,7 Excellent
Based on 2 610 reviews
Location
9,5
Bar
8,8
Vibe
8,4
Room
8,2
Breakfast
7,9
Service
6,9
Cleanliness
6,0
Comfort
5,2
WiFi
4,8
Wellness
3,8
Location
9,3
Breakfast
7,5
Room
7,4
Service
6,4
Cleanliness
5,9
Comfort
4,7
Location
9,2
Room
8,2
Breakfast
7,4
Service
7,0
Cleanliness
6,3
Comfort
4,5
9,2 Excellent
Pros: The staff was really nice and helpful and the property really beautiful. They had a dog bed, bowl and even a toy ready for our whippet, Charlie, which was really sweet :) The staff helped us book a couple of activities during our stay, and they were always very nice and friendly.
Cons: The room was a little small but it was still manageable :)
4,6 Okay
Pros: Location and views.
Cons: Breakfast was not up to expectations at all.
9,2 Excellent
Pros: The view and the location
Cons: The staff was not very proactive, and the breakfast was bad
9,2 Excellent
Pros: Our initial room was very nice but small. We had a huge balcony with a beautiful view of the river and bridge that was accessed thru French doors. Later that afternoon, we found out that there was a wedding reception right below us that night. That evening, if we left the French doors open for air, we heard the wedding party. We called the front desk and asked if there were other rooms available and were told there was 1 left - a suite - that would be $75 additional. Luckily, the suite had A/C!! The room was huge with walk-in closet, big comfy bed, couch, desk area and large double shower. The room also had an old fashioned bathtub. It was so worth the extra $75 and we slept like babies. Suite did not have a balcony but on higher floor so the views were amazing.
Cons: Be careful of the room you book if you want A/C. Although the hotel has A/C, not all rooms have it.
8,3 Excellent
Pros: Location is spectacular overlooking Lucerne and surrounding Mountains! The Hotel is overall great but could need a bit of money to make it really outstanding! What they have done with the Bürgenstock Properties could be easily replicated here! Restaurant Service and Food very good!
Cons: Service not consistent. Breakfast for such a Hotel and Price not impressive!
5,0 Okay
Pros: The location enables this place to charge what they do. We had a beautiful view over the city of Luzern but the room itself was a 5/10. The bathroom wasn’t clean like it should be when charging $420 a night. The toilet area had weird white stuff around it. The bathtub was disgusting (not sure if it was due to lack of cleaning attention or just being an old tub). There was hair in our bed sheets (not just one strand either...a bunch of hair...gross). The pillows were not great but the staff helped us to get some better ones. The view though again was amazing.
Cons: The location enables this place to charge what they do. We had a beautiful view over the city of Luzern but the room itself was a 5/10. The bathroom wasn’t clean like it should be when charging $420 a night. The toilet area had weird white stuff around it. Should’ve been cleaner. The bathtub was disgusting (not sure if it was due to lack of cleaning attention or perhaps just being an old tub). Either way we wouldn’t have used it because of this. There was hair in our bed sheets (not just one strand either...a bunch of hair...gross). The pillows were not great but the staff helped us to get some better ones. The view though again was amazing.
9,6 Excellent
Pros: Amazing view and breakfast.
Cons:
9,2 Excellent
Pros: Marvelous location and beautiful hotel. Rooms are roomy and a nice balcony with a priceless view over Lucerne. The vintage interior style, especially of the bar gives a very pleasant vibe. The restaurant is quite good, serving good breakfast and dinner with the best view around.
Cons:
4,0 Okay
Pros: The place and the view.
Cons: Restaurant, worst experience in my life. I can't describe.
8,3 Excellent
Pros: Location was exelient few minutes walk from the centre.
Cons: Not having air conditioning in 2019 is a bit of a joke especially for the prices they charge.
9,4 Excellent
Pros: Absolutely beautiful hotel, extremely attentive bar staff and views of the city fantastic enough to make you feel filthy rich.
Cons: The people of this region seem to embrace the summer season and the heat that can go with it. Be prepared to go completely without air conditioning.
10,0 Excellent
Pros: They hold tables at the resturant for hotel guest, and if you pass on the table you are truly missing out. The view is phenomenal and the food excellent.
Cons: The room did not have AC, a heater yes, but the hotel said they are working on this issue. Also the AC would not be necessary often but unfortanently me and my fiancé were in town when the high was 34.
With a stay at Chateau Guetsch in Lucerne, you'll be within a 5-minute drive of Lucerne Town Hall and Chapel Bridge. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
With a stay at Des Alpes Luzern, you'll be centrally located in Lucerne, steps from Lucerne Town Hall and 3 minutes by foot from Chapel Bridge. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8,7 Excellent
Based on 1 914 reviews
All reviews
- All reviews
Excellent
8,8
Pros: Good windows and quiet. Wonderful buffet breakfast!
Excellent
9,6
Pros: Close to everything, perfectly situated, lovely comfortable bed and small but good bathroom with plenty of hot water and decent shower. Lovely staff.. Enjoyed my stay.
Good
7,5
Pros: Clean and had two pillows. All our other hotels had very old pillows and only one
Excellent
10,0
Pros: Wonderful neighbourhood.perfect location. No need for taxis. So picturesque. Kind people no problem with language. Food 1st class everywhere. Would recommend ot to everyone.
Excellent
10,0
Pros: The view room was to die for couldn’t ask for a better view
Excellent
8,3
Pros: Location couldn't be better. On the river in the old city.
Excellent
8,8
Excellent
9,6
Pros: The location was the BEST. The hotel is less than a 10 minute walk from the train station across the car bridge and you take the first left after the bridge and walk about a city block and it's on the left. It's in the heart of Lucerne so very easy walking to anywhere you want to go. The terminal for the boat rides around the lake are right in front of the train station so is also a very easy walk from the hotel. The location on the lake is perfect. We had dinner and breakfast outside, overlooking the Chapel Bridge, which was absolutely beautiful during the day and especially at night. The buffet breakfast was a perfect selection of cheeses, meats, yogurt, pastries, breads, cereals, etc. They will make specialty coffees for you as well. The staff was very nice and helpful. The only issue was they do not have A/C but they provided a fan on the nightstand and another in the closet. It wasn't a big issue for us because the outside temp was in the 60's, but it would be an issue during the warm summer months. That said, I would definitely stay here again but would always plan the trip for Fall, Winter or Spring. The hotel is very charming and very clean. The mattress and pillows were very comfortable. I loved that they provided two duvet comforters on the bed so each person had their own. This was a great idea and I never had to worry about my husband pulling it off of me as he turned over at night. What an awesome idea that I may do at home!
Excellent
8,8
Pros: Excellent location and helpful staff. Walking distance from train - definitely recommend!
Good
7,9
Pros: The view was awesome. The location was close to train and shopping and touring.
Good
7,1
Pros: The location was excellent. It was right in the center of Luzern on the river. That also put it 5 minutes away from the main train station. I also enjoyed the breakfast. The staff was helpful. I arrived early before my room was ready, so they stored my luggage. The gave me a map of the city and gave me some suggestions for walking around and seeing the city. Relatively speaking the price was reasonable.
Okay
4,7
Pros: Hotel Des Alpes is very near to the train station. About 10 mins walk. And is a stone throw away from Chapel Bridge. Booked this room due to the convenience. Rooms was spacious but very basic.
Good
6,3
Pros: The location was great.
Good
7,7
Pros: Very nice location!
Good
7,0
Pros: The location was excellent almost directly opposite the the famous Kapellbrücke (chapel bridge) which my waterfront room had a great view of. it is also part of the picturesque old city. The main train station, the exhibition centre & Luzern museum of arts (KKL) were a stone's throw away. My room was spacious, comfortable, clean and tidy. The en suite was immaculate. On the whole, the staff were friendly, smiling and helpful.
Good
7,0
Pros: Fantastic central location for tourists to Lucerne. Good size room at a very reasonable price. Great river and mountain view from river side rooms
Good
7,0
Pros: Good location close to the old town & easy walk from the railway station. Good buffet breakfast & helpful staff. Comfortable bedroom & generally nice ambience to the hotel.
Good
7,2
Pros: Good location, lovely room and great en suite shower room, quiet for a city centre, lovely breakfast terrace and good breakfast
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Cons: $self.cons
Good
7,6
Pros: Our room was on the 5th floor, and we had a lovely balcony with a view of the river. The room was very nice and clean. Breakfast was good.
Excellent
8,0
Pros: Great for Lake view and City centre, all clean and nice breakfast
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Cons: $self.cons
Okay
5,2
Pros: very good location,and a great view of the town.Friendly staff and well maintained place.
Details
Reviews
Overall 8,7 Excellent
Based on 1 914 reviews
Cleanliness
9,0
Comfort
8,3
Location
9,7
Services
8,2
Staff
9,1
Value for money
7,8
8,8 Excellent
Pros: Good windows and quiet. Wonderful buffet breakfast!
Cons: No bathroom amenities to speak of. Bathroom very small but the shower was hot with good pressure.
9,6 Excellent
Pros: Close to everything, perfectly situated, lovely comfortable bed and small but good bathroom with plenty of hot water and decent shower. Lovely staff.. Enjoyed my stay.
Cons: Stayed in single room which was a little small but adequate for me.
7,5 Good
Pros: Clean and had two pillows. All our other hotels had very old pillows and only one
Cons: No ac
10,0 Excellent
Pros: Wonderful neighbourhood.perfect location. No need for taxis. So picturesque. Kind people no problem with language. Food 1st class everywhere. Would recommend ot to everyone.
Cons: Perhaps cooked breakfast included in buffet breakfast. No other problems encountered. Very satisfied for my 1st visit and would return.
10,0 Excellent
Pros: The view room was to die for couldn’t ask for a better view
Cons:
8,3 Excellent
Pros: Location couldn't be better. On the river in the old city.
Cons: Only a electric table fan for room cooling. No extras like body lotion, no refrig, and only a carafe of tap water for drinking. Breakfast was very basic. It was very expensive but because of its excellent location.
8,8 Excellent
Pros:
Cons: Air conditioning!
9,6 Excellent
Pros: The location was the BEST. The hotel is less than a 10 minute walk from the train station across the car bridge and you take the first left after the bridge and walk about a city block and it's on the left. It's in the heart of Lucerne so very easy walking to anywhere you want to go. The terminal for the boat rides around the lake are right in front of the train station so is also a very easy walk from the hotel. The location on the lake is perfect. We had dinner and breakfast outside, overlooking the Chapel Bridge, which was absolutely beautiful during the day and especially at night. The buffet breakfast was a perfect selection of cheeses, meats, yogurt, pastries, breads, cereals, etc. They will make specialty coffees for you as well. The staff was very nice and helpful. The only issue was they do not have A/C but they provided a fan on the nightstand and another in the closet. It wasn't a big issue for us because the outside temp was in the 60's, but it would be an issue during the warm summer months. That said, I would definitely stay here again but would always plan the trip for Fall, Winter or Spring. The hotel is very charming and very clean. The mattress and pillows were very comfortable. I loved that they provided two duvet comforters on the bed so each person had their own. This was a great idea and I never had to worry about my husband pulling it off of me as he turned over at night. What an awesome idea that I may do at home!
Cons: As stated above, the lack of A/C in the summer months would be a concern for most people. Other than that, everything was excellent.
8,8 Excellent
Pros: Excellent location and helpful staff. Walking distance from train - definitely recommend!
Cons:
7,9 Good
Pros: The view was awesome. The location was close to train and shopping and touring.
Cons: Lunch was expensive.
7,1 Good
Pros: The location was excellent. It was right in the center of Luzern on the river. That also put it 5 minutes away from the main train station. I also enjoyed the breakfast. The staff was helpful. I arrived early before my room was ready, so they stored my luggage. The gave me a map of the city and gave me some suggestions for walking around and seeing the city. Relatively speaking the price was reasonable.
Cons: The bathroom was very cramped. When I opened the door to the bathroom it was very difficult to cram myself into a corner that would allow me to shut the door. The hallways were cool but my room was hot. It had a fan though.
4,7 Okay
Pros: Hotel Des Alpes is very near to the train station. About 10 mins walk. And is a stone throw away from Chapel Bridge. Booked this room due to the convenience. Rooms was spacious but very basic.
Cons: The entrance is not via the river but have to go one round to the back. Lugging the luggage is difficult on the copper grounds. Staffs were not very friendly or maybe we are Asians? Walls of the rooms are very thin.
6,3 Good
Pros: The location was great.
Cons:
7,7 Good
Pros: Very nice location!
Cons: None!
7,0 Good
Pros: The location was excellent almost directly opposite the the famous Kapellbrücke (chapel bridge) which my waterfront room had a great view of. it is also part of the picturesque old city. The main train station, the exhibition centre & Luzern museum of arts (KKL) were a stone's throw away. My room was spacious, comfortable, clean and tidy. The en suite was immaculate. On the whole, the staff were friendly, smiling and helpful.
Cons: An adaptor for UK electrical plugs was not available, but the staff did there best to find me one.
7,0 Good
Pros: Fantastic central location for tourists to Lucerne. Good size room at a very reasonable price. Great river and mountain view from river side rooms
Cons: Reception staff could have been more helpful - no tourist information available and they didn't give any advice. No iron in hotel at all.
7,0 Good
Pros: Good location close to the old town & easy walk from the railway station. Good buffet breakfast & helpful staff. Comfortable bedroom & generally nice ambience to the hotel.
Cons: Everything was fine, no adverse comments to make.
7,2 Good
Pros: Good location, lovely room and great en suite shower room, quiet for a city centre, lovely breakfast terrace and good breakfast
7,6 Good
Pros: Our room was on the 5th floor, and we had a lovely balcony with a view of the river. The room was very nice and clean. Breakfast was good.
Cons: This was the only hotel we stayed in on our two-week trip to Switzerland that did not allow us to check in early. We only arrived a half-hour before check-in time and were not able to go to our room until 2 o'clock. Fortunately this was not the hotel we stayed in right after our transatlantic flight.
8,0 Excellent
Pros: Great for Lake view and City centre, all clean and nice breakfast
5,2 Okay
Pros: very good location,and a great view of the town.Friendly staff and well maintained place.
Cons: uncomfortable pillows . so ask for better ones.
With a stay at Des Alpes Luzern, you'll be centrally located in Lucerne, steps from Lucerne Town Hall and 3 minutes by foot from Chapel Bridge. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
With a stay at Waldstaetterhof Swiss Quality Hotel, you'll be centrally located in Lucerne, within a 5-minute walk of Chapel Bridge and KKL Lucerne. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8,6 Excellent
Based on 1 732 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Good location
Excellent
10,0
Pros: Good location
Excellent
8,8
Pros: Superb hotel with beautiful rooms and super sitting areas and bathrooms. I told the lovely receptionist as we left that air conditioning would have made it perfect and she informed me they are refurbishing this Winter and will have air con from next Spring, so that will make a significant different in hot weather as the road outside can be busy with traffic noise. Excellent situation within a few minutes walking distance of the lake and all the restaurants and shopping area and boats. Close to the Kappelbrücke and the railway station.
Excellent
8,6
Pros: Location! in front of the train station and the centre.
Good
7,9
Pros: Location is the best. Breakfast was not bad. The exterior of the building is nice.
Excellent
8,8
Pros: Loction and breakfast.
Good
7,9
Pros: Great location, clean and comfortable.
Excellent
9,2
Pros: location; and an excellent breakfast
Excellent
10,0
Pros: The Staff are very good..
Good
7,5
Pros: Close to train station and all The city has to offer..
Excellent
10,0
Pros: Everything
Details
Reviews
Overall 8,6 Excellent
Based on 1 732 reviews
Location
9,6
Breakfast
9,4
Service
9,3
WiFi
7,3
Room
6,3
Comfort
4,2
Bar
2,5
Location
9,7
Service
9,4
Breakfast
9,4
Room
6,5
Value
5,4
Comfort
3,8
Location
9,5
Breakfast
9,3
Service
8,9
Room
4,4
Comfort
3,7
Location
9,7
Service
9,5
Breakfast
9,5
Room
5,3
Comfort
3,9
Service
9,4
Location
9,4
Breakfast
9,2
Value
5,4
Room
5,1
Comfort
3,8
10,0 Excellent
Pros: Good location
Cons: None
10,0 Excellent
Pros: Good location
Cons: None
8,8 Excellent
Pros: Superb hotel with beautiful rooms and super sitting areas and bathrooms. I told the lovely receptionist as we left that air conditioning would have made it perfect and she informed me they are refurbishing this Winter and will have air con from next Spring, so that will make a significant different in hot weather as the road outside can be busy with traffic noise. Excellent situation within a few minutes walking distance of the lake and all the restaurants and shopping area and boats. Close to the Kappelbrücke and the railway station.
Cons:
8,6 Excellent
Pros: Location! in front of the train station and the centre.
Cons: Price, far too expensive.
7,9 Good
Pros: Location is the best. Breakfast was not bad. The exterior of the building is nice.
Cons: There was no air con in my room. It wasn’t hot but it was super noisy at night with the window open (not wide open). Perhaps because it was a Friday night. Earplugs were provided. But still.
8,8 Excellent
Pros: Loction and breakfast.
Cons: No aircondition in the room, it was really really warm!!! It was a really ill smell in the bathroom! Waldstätter hof has unfortunately seen its best days
7,9 Good
Pros: Great location, clean and comfortable.
Cons: Nothing bad, but the room was not as nice as I would expect for a 3-star hotel and price.
9,2 Excellent
Pros: location; and an excellent breakfast
Cons: Our room was on the street side, which is always a risk (noise), plus there wasn't AC, so room was a bit warm; but in room fans helped
10,0 Excellent
Pros: The Staff are very good..
Cons:
7,5 Good
Pros: Close to train station and all The city has to offer..
Cons: Only one room available when we checked in evwn though it was after check in time
10,0 Excellent
Pros: Everything
Cons:
With a stay at Waldstaetterhof Swiss Quality Hotel, you'll be centrally located in Lucerne, within a 5-minute walk of Chapel Bridge and KKL Lucerne. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Hotel Continental Park is centrally located in Lucerne, a 4-minute walk from KKL Lucerne and 6 minutes by foot from Jesuit Church. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Lucerne? This hotel has facilities measuring 4176 square feet (388 square meters), including a conference center. RV/bus/truck parking is available onsite.
Overall 8,5 Excellent
Based on 1 394 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,2
Pros: Best location & nearby park
Excellent
8,0
Pros: Excellent location! The hotel was good value for the money in central Lucerne.
Good
6,3
Pros: The hotel location is good and so does the breakfast. The staff was friendly and helpful. They have one of the best Italian restaurant in town. The best thing is next to central railway station.
Excellent
9,6
Pros: Very clean, comfort and excellent service. Staffs are service minded and very helpful. The staffs at reception, Simone and Aliza are very nice and helpful. Alwin, the restaurant staff is very nice, too. Location is perfect. Close to Lucerne railway station and pier. Not far from famous attraction Kapellbruck. The room is quite large, well decorated and functional. For those who love Italian food, you shouldn't miss delicious Italian gastronomy in Ticinese style at Bellini, the hotel's restaurant.
Good
7,5
Pros: Location, welcome and food were all of good quality.
Excellent
9,2
Pros: The staff was very helpful in attending to our needs, and very informative about how to get the best out of our stay. The restaurant also offered excellent food. The location is perfect and close to all central transport hubs.
Good
7,5
Pros: Location is truly perfect!!! It is literally a very short walk straight to the side entrance of the train station where, even on a Sunday, shops are open. The room we got was also splendid, with a balcony. I love the outside dining where we had lunch and the guy at the restaurant was an absolute joy. We forgot to get his name, but he says he came from Singapore.
Excellent
8,3
Pros: - location near the main station and near the wooden bridge. - room size was very reasonable. - Staff was helpful and kind.
Excellent
8,8
Pros: Very clean and comfortable. Excellent staff. Perfect location for vacationers . Very convenient to train station and old town.
Excellent
10,0
Pros: Best location, friendly staff and lovely breakfast.
Excellent
8,3
Pros: Breakfast was really good and complete. Lots of options.
Excellent
9,7
Pros: Great family room and breakfast
Excellent location
Details
Reviews
Overall 8,5 Excellent
Based on 1 394 reviews
Location
9,7
Service
8,7
WiFi
8,0
Breakfast
7,9
Room
7,4
Comfort
5,6
Location
9,8
Service
8,7
Breakfast
7,9
Room
6,7
Comfort
5,3
Location
9,5
Service
8,2
Breakfast
7,1
Room
6,9
Comfort
4,9
Location
9,5
Service
8,6
Breakfast
8,2
Room
6,8
Comfort
5,7
Location
9,7
Room
6,7
9,2 Excellent
Pros: Best location & nearby park
Cons: A bit uncomfortable bed
8,0 Excellent
Pros: Excellent location! The hotel was good value for the money in central Lucerne.
Cons: The rooms could have been better in terms of the decor. Also, the bed was not very comfortable.
6,3 Good
Pros: The hotel location is good and so does the breakfast. The staff was friendly and helpful. They have one of the best Italian restaurant in town. The best thing is next to central railway station.
Cons: The room size was not good. The bed were twin and not queen or king size. The washroom was very basic. Need for improvement in providing basic necessary items like water bottles, glasses or tea making facilities.
9,6 Excellent
Pros: Very clean, comfort and excellent service. Staffs are service minded and very helpful. The staffs at reception, Simone and Aliza are very nice and helpful. Alwin, the restaurant staff is very nice, too. Location is perfect. Close to Lucerne railway station and pier. Not far from famous attraction Kapellbruck. The room is quite large, well decorated and functional. For those who love Italian food, you shouldn't miss delicious Italian gastronomy in Ticinese style at Bellini, the hotel's restaurant.
Cons: Just a flat sleeping pillow.
7,5 Good
Pros: Location, welcome and food were all of good quality.
Cons: Check out was unpleasant due to an unstated 5€ deposit on each room key and difficulty in reviewing our bill.
9,2 Excellent
Pros: The staff was very helpful in attending to our needs, and very informative about how to get the best out of our stay. The restaurant also offered excellent food. The location is perfect and close to all central transport hubs.
Cons: The pillows were too soft.
7,5 Good
Pros: Location is truly perfect!!! It is literally a very short walk straight to the side entrance of the train station where, even on a Sunday, shops are open. The room we got was also splendid, with a balcony. I love the outside dining where we had lunch and the guy at the restaurant was an absolute joy. We forgot to get his name, but he says he came from Singapore.
Cons: I would have rated the hotel so much higher, except for the air conditioning! It was awfully hot, despite the temperature being set or committed at minimum of 18celsius and fan at high. To get to our room, there was a short flight of stairs also, although it was manageable even with our 3 bags. Worth it, considering our balcony. Breakfast was boring though - sausage and bacon every day...
8,3 Excellent
Pros: - location near the main station and near the wooden bridge. - room size was very reasonable. - Staff was helpful and kind.
Cons: - the bed was not so comfy. - no tea or coffee in the room we hardly asked for a kettle. - high price. - breakfast has not much variety.
8,8 Excellent
Pros: Very clean and comfortable. Excellent staff. Perfect location for vacationers . Very convenient to train station and old town.
Cons: A bit of street noise.
10,0 Excellent
Pros: Best location, friendly staff and lovely breakfast.
Cons: Loved everything!
8,3 Excellent
Pros: Breakfast was really good and complete. Lots of options.
Cons:
9,7 Excellent
Pros: Great family room and breakfast
Excellent location
Cons: The building was under construction, nobody told us when booking. A little noisy due to the construction that started 8 am.
Still a great hotel
Hotel Continental Park is centrally located in Lucerne, a 4-minute walk from KKL Lucerne and 6 minutes by foot from Jesuit Church. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Lucerne? This hotel has facilities measuring 4176 square feet (388 square meters), including a conference center. RV/bus/truck parking is available onsite.
With a stay at Altstadt Hotel Krone Luzern, you'll be centrally located in Lucerne, steps from Lucerne Town Hall and 3 minutes by foot from Chapel Bridge. Featured amenities include complimentary wired Internet access, a computer station, and multilingual staff.
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Overall 8,5 Excellent
Based on 1 298 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
6,7
Pros: Location
Good
7,1
Pros: Location and access to parking
Good
7,1
Pros: Location was great and convenient for all activity.
Good
6,7
Pros: Great location, lovely high ceilings, comfortable beds, nice bathroom. Clean. The availability of a quad room was terrific for our family of 4.
Okay
5,4
Excellent
8,3
Pros: Great location - inside the old town and within walking distance from train station. Staff helpful.
Good
7,7
Excellent
8,3
Pros: The hotel is extremely well situated and the staff is very kind. The breakfast is really great
Excellent
9,6
Pros: Great location! Nice, clean room and bathroom. Breakfast was a bargain!
Excellent
9,2
Pros: This hotel was perfectly located. Within walking distance from the train station and to all of the sites.
Excellent
10,0
Pros: The location was great. The room was spacious, modern, and nice - including the bathroom. The staff were friendly.
Excellent
9,1
Pros: Comfortable room for four. Great location. Very clean. Near a very good grocery store with plenty of breakfast options.
Details
Reviews
Overall 8,5 Excellent
Based on 1 298 reviews
Location
9,3
Service
8,4
Room
7,8
WiFi
7,4
Breakfast
7,2
Comfort
6,0
Amenities
4,4
Location
9,5
Service
7,9
Room
7,2
Comfort
5,2
Location
9,2
Service
7,8
Breakfast
7,6
Room
7,0
Comfort
6,3
Location
9,2
Room
6,4
6,7 Good
Pros: Location
Cons: No air conditioner
7,1 Good
Pros: Location and access to parking
Cons: Staff didn’t believe we prepaid for breakfast and was accused of lying. No air condition just small portable fans
7,1 Good
Pros: Location was great and convenient for all activity.
Cons: For the rate charged, breakfast should have been included. Approximately 80 USD for a light breakfast feels a bit like being taken advantage of. No doubt Lucerne is a desirable location but did not use this service as it was overpriced for family.
6,7 Good
Pros: Great location, lovely high ceilings, comfortable beds, nice bathroom. Clean. The availability of a quad room was terrific for our family of 4.
Cons: Lack of air conditioning really ruined our stay here. It was very hot out, which made it very hot in too, and the 2 small fans provided with the room were weak and did little to cool us. We were unable to sleep comfortably. In the hotel's defense, they did not advertise air conditioning, and I should have booked elsewhere. In cooler weather, this would be a great place to stay.
5,4 Okay
Pros:
Cons: 1. Being told when we got there the elevator didn’t go up to the floor we were staying on. Had to carry our luggage up two flight of steps 2. After being up there told we had a private balcony ( which was the roof). And had availability for anyone to share it. It had no lights to go out there in the evening 3. No air conditioning. Was 105 degrees that day. BTW. We are in Our 70s. Healthy people fortunately
8,3 Excellent
Pros: Great location - inside the old town and within walking distance from train station. Staff helpful.
Cons: Room is a small, but understandable given the area it is in. No boiling kettle in the room and so not very convenient for families with small children.
7,7 Good
Pros:
Cons: Very noisy at night. Can easily hear people from outside especially if it's a weekend.
8,3 Excellent
Pros: The hotel is extremely well situated and the staff is very kind. The breakfast is really great
Cons: The soundproofing of the rooms is pretty bad
9,6 Excellent
Pros: Great location! Nice, clean room and bathroom. Breakfast was a bargain!
Cons: Lots of street noise very early in the morning.
9,2 Excellent
Pros: This hotel was perfectly located. Within walking distance from the train station and to all of the sites.
Cons: It happened to be hot when we were visiting in July and there was no AC. We did have a few fans that helped a bit, but AC was sorely missed. I think they also should invest in nicer flooring in the upper floor hallways. It didn’t match how nicely the lobby was done.
10,0 Excellent
Pros: The location was great. The room was spacious, modern, and nice - including the bathroom. The staff were friendly.
Cons:
9,1 Excellent
Pros: Comfortable room for four. Great location. Very clean. Near a very good grocery store with plenty of breakfast options.
Cons: Heat seemed to be on. It was very warm in the hotel despite being comfortable outside. Expensive breakfast but there was a great grocery store nearby where we could eat plenty of delicious fresh baked food.
With a stay at Altstadt Hotel Krone Luzern, you'll be centrally located in Lucerne, steps from Lucerne Town Hall and 3 minutes by foot from Chapel Bridge. Featured amenities include complimentary wired Internet access, a computer station, and multilingual staff.
Welcome to the light-flooded four-star Hotel Astoria amidst the fascinating city of Lucerne, the idyllic and urban centre of Switzerland. There are 243 rooms in different categories, from the simple standard room up to the fancy Deluxe Design room waiting for you. In our award-winning restaurants and bars we spoil you at the highest level with cuisine from Thailand, Italy and Indochina. At last our 14 function rooms on 1100 square meters of meeting space complete our range.
Overall 8,3 Excellent
Based on 2 675 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,8
Pros: Central, clean, good breakfast, comfortable room and bed
Excellent
9,6
Pros: Property is very close to Old Town and Luzern station.
Excellent
8,3
Pros: modern and clean. internet works as expected. great location, 5 min from station. friendly staff
Excellent
8,3
Pros: This hotel is on of the most beautiful hotels which i booked.. It has very good location and every thing is near.. Also the room was very clean..
Excellent
9,6
Pros: Breakfast was fantastic (loads of choice), location is very close to the station so very convenient, and the room is very spacious and very clean. There is a panorama bar on the top floor which was great.
Excellent
10,0
Pros: Great location, good selection for breakfast, and friendly staff. We especially appreciate the care and attentiveness given to us by the front desk manager, Martin, with a small issue we had, very professional. We hope to stay there again someday soon!
Okay
5,7
Good
7,1
Pros: We choose big Room and was good, location,breakfast,
Good
7,5
Pros: Good breakfast. Parking space for 35CHF.
Good
7,9
Pros: 10-15 mins walk from the station. Always found ourselves back to cleaned and tidy room after end of each day. We had breakfast included in the package. Buffet breakfast was a breeze with minimal crowd, which makes it comfortable for family with small kids like ours.
Good
7,1
Pros: Close do the highway
Excellent
10,0
Pros: The staff allowed us a late checkout when work meant we were delayed, and then were even delayed for that checkout time.
Restaurant manager in La Cecina served us Pizza even though the kitchen was closed!
Details
Reviews
Overall 8,3 Excellent
Based on 2 675 reviews
Location
9,3
Breakfast
8,6
Service
8,2
WiFi
7,8
Room
6,8
Value
4,4
Wellness
3,2
Breakfast
8,9
Location
8,8
Service
7,6
Room
5,9
Value
3,5
Location
9,3
Breakfast
8,6
Service
8,1
Room
6,5
Comfort
6,0
Value
4,4
Location
9,3
Breakfast
8,9
Service
8,5
Room
6,8
Comfort
6,2
Location
9,3
Service
8,0
Room
5,4
8,8 Excellent
Pros: Central, clean, good breakfast, comfortable room and bed
Cons: 35 CHF for a night of parking is too much
9,6 Excellent
Pros: Property is very close to Old Town and Luzern station.
Cons: Nothing.
8,3 Excellent
Pros: modern and clean. internet works as expected. great location, 5 min from station. friendly staff
Cons: breakfast could be better. shower is good but water kept leaking on the bath floor and after a few min showering the floor is all wet, better insulation is needed.
8,3 Excellent
Pros: This hotel is on of the most beautiful hotels which i booked.. It has very good location and every thing is near.. Also the room was very clean..
Cons: It is too much expensive for tow nights and also the parking of car
9,6 Excellent
Pros: Breakfast was fantastic (loads of choice), location is very close to the station so very convenient, and the room is very spacious and very clean. There is a panorama bar on the top floor which was great.
Cons: We were given wrong directions by staff to one of the tourist spots, and they also left out the fact we needed a breakfast card to enter the breakfast buffet in the morning - but did not take away from our experience, would stay here again.
10,0 Excellent
Pros: Great location, good selection for breakfast, and friendly staff. We especially appreciate the care and attentiveness given to us by the front desk manager, Martin, with a small issue we had, very professional. We hope to stay there again someday soon!
Cons:
5,7 Okay
Pros:
Cons: Room was over-heated and there was no in-room ability to adjust. Staff assembling and chatting in court-yard from very very early made opening window impossible. Hallway noise (conversations and doors of other rooms) extremely loud. A terrible nights sleep.
7,1 Good
Pros: We choose big Room and was good, location,breakfast,
Cons: Not helpful They dont have any one to take our luggage with check in and check out. They didect the amount from my card befor to 3 days to reach and suppose to didect it on check in They dont provide a hot water for free and we have to pay for it The room we booked big enough but they put us on the old building which we have to use 2 elevators to go to the parking. With our luggage Poeple on the reception dont have enough knowledge tourest places
7,5 Good
Pros: Good breakfast. Parking space for 35CHF.
Cons: Price
7,9 Good
Pros: 10-15 mins walk from the station. Always found ourselves back to cleaned and tidy room after end of each day. We had breakfast included in the package. Buffet breakfast was a breeze with minimal crowd, which makes it comfortable for family with small kids like ours.
Cons:
7,1 Good
Pros: Close do the highway
Cons: Uncomfortable beds
10,0 Excellent
Pros: The staff allowed us a late checkout when work meant we were delayed, and then were even delayed for that checkout time.
Restaurant manager in La Cecina served us Pizza even though the kitchen was closed!
Cons: Not much
Welcome to the light-flooded four-star Hotel Astoria amidst the fascinating city of Lucerne, the idyllic and urban centre of Switzerland. There are 243 rooms in different categories, from the simple standard room up to the fancy Deluxe Design room waiting for you. In our award-winning restaurants and bars we spoil you at the highest level with cuisine from Thailand, Italy and Indochina. At last our 14 function rooms on 1100 square meters of meeting space complete our range.
A stay at Radisson Blu Hotel, Lucerne places you in the heart of Lucerne, within a 15-minute walk of Chapel Bridge and Lucerne Town Hall. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Lucerne? This hotel has facilities measuring 10764 square feet (1000 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8,2 Excellent
Based on 2 248 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,2
Pros: Location is fantastic overlooking the lake. 100m from the Lucerne Cultural Centre (KKL) 150m from the Main railway station And even closer to the starting point of inter city buses like Flixbus etc
Excellent
10,0
Pros: Everything was great
Excellent
10,0
Pros: Location couldn’t be better. Modern and spacious.
Excellent
9,6
Excellent
9,2
Pros: Location. Comfy bed.
Excellent
10,0
Pros: Extremely clean hotel with excellent customer service desk.
Excellent
9,6
Pros: Nice variety and quality of food for breakfast
Good
7,5
Pros: Clean, friendly staff, location is great, free parking granted!
Excellent
8,3
Pros: Facility
Mediocre
3,8
Pros: When we checked in, Reception man was very kind and supportive.
Excellent
8,0
Pros: Great location and price.
Excellent
10,0
Pros: Great location - very close to station and many other attractions
Details
Reviews
Overall 8,2 Excellent
Based on 2 248 reviews
Location
8,9
Comfort
7,9
Room
7,6
Service
6,9
Breakfast
6,8
Food
5,8
Value
3,4
Pool
2,9
Location
8,6
Room
7,2
Breakfast
6,3
Food
5,7
Service
5,6
Value
2,9
Location
9,1
Room
7,4
Breakfast
7,1
Service
6,6
Food
5,5
Value
3,4
Location
8,2
Value
2,9
Location
9,0
Room
6,9
9,2 Excellent
Pros: Location is fantastic overlooking the lake. 100m from the Lucerne Cultural Centre (KKL) 150m from the Main railway station And even closer to the starting point of inter city buses like Flixbus etc
Cons: Lack of a shower. I personally hate showering standing in a small tub.
10,0 Excellent
Pros: Everything was great
Cons: Nothing
10,0 Excellent
Pros: Location couldn’t be better. Modern and spacious.
Cons: Shower temperature was fluctuating a lot which makes uncomfortable to shower. Food at the restaurant Luce was really bad. Go to the Thai next door, way better.
9,6 Excellent
Pros:
Cons: All the staff were very helpful and spoke great english. Very easy and enjoyable stay.
9,2 Excellent
Pros: Location. Comfy bed.
Cons: The staff was rude during checkout
10,0 Excellent
Pros: Extremely clean hotel with excellent customer service desk.
Cons:
9,6 Excellent
Pros: Nice variety and quality of food for breakfast
Cons:
7,5 Good
Pros: Clean, friendly staff, location is great, free parking granted!
Cons: AC was not properly working and the room was hot but they changed the room and it was quite better. The staff told me that the government forbid cooling the rooms more than 5 degrees vs the outside temperature! So if it is 35 out side the room will be cooled to 30!!!
8,3 Excellent
Pros: Facility
Cons: No supermarket nearby
3,8 Mediocre
Pros: When we checked in, Reception man was very kind and supportive.
Cons: We stayed in another building(train station view), maybe because of promotion pack, but room was quite terrible. We changed one time cause by defected room but still had a very bad and old muff stink. Anyway it was very under valued management for the room clean status
8,0 Excellent
Pros: Great location and price.
Cons: Too warm in the room.
10,0 Excellent
Pros: Great location - very close to station and many other attractions
Cons: Everything was good
A stay at Radisson Blu Hotel, Lucerne places you in the heart of Lucerne, within a 15-minute walk of Chapel Bridge and Lucerne Town Hall. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Lucerne? This hotel has facilities measuring 10764 square feet (1000 square meters), including conference space. Self parking (subject to charges) is available onsite.
With a stay at Hotel Monopol, you'll be centrally located in Lucerne, within a 5-minute walk of Chapel Bridge and KKL Lucerne. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lucerne? This hotel has facilities measuring 689 square feet (64 square meters), including conference space.
Overall 8,0 Excellent
Based on 1 417 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8,3
Pros: The location and cleaniness
Mediocre
3,3
Pros: Location
Excellent
8,8
Pros: Excellent location.
Excellent
10,0
Pros: You couldn’t ask for a better location in Lucerne if you arrive by train and are looking for something nearby. Get off the train-walk to the end of the platform-turn left and exit the station-look up and ‘voila!’ There it is.
Excellent
8,3
Pros: Great location right opposite train station. A few minutes walk to the covered bridge. Lots of food options in the area.
Good
7,5
Pros: Location
Excellent
9,2
Pros: Great location
Excellent
10,0
Pros: Everything was excellent
Details
Reviews
Overall 8,0 Excellent
Based on 1 417 reviews
Bar
9,5
Location
9,5
Service
8,4
Breakfast
7,2
Cleanliness
6,9
Room
6,3
Vibe
5,3
Amenities
5,2
WiFi
5,2
Comfort
4,6
Location
9,7
Service
8,9
Breakfast
7,1
Room
6,4
Amenities
5,5
Vibe
5,1
Comfort
5,0
Location
9,1
Service
8,5
Breakfast
6,6
Room
4,8
Value
4,7
Vibe
4,3
Comfort
3,4
Location
9,6
Service
8,1
Room
5,8
Vibe
4,6
Comfort
4,3
8,3 Excellent
Pros: The location and cleaniness
Cons: Réception too tight and decoration ...
3,3 Mediocre
Pros: Location
Cons: The staff
8,8 Excellent
Pros: Excellent location.
Cons: No air conditioning. Room 404 bathroom very small.
10,0 Excellent
Pros: You couldn’t ask for a better location in Lucerne if you arrive by train and are looking for something nearby. Get off the train-walk to the end of the platform-turn left and exit the station-look up and ‘voila!’ There it is.
Cons: My room didn’t have tea and coffee making facilities (But there is a Starbucks in the foyer) Some commentators complain that rooms at the front are impacted by street noise, and they are right, but it didn’t bother me.
8,3 Excellent
Pros: Great location right opposite train station. A few minutes walk to the covered bridge. Lots of food options in the area.
Cons:
7,5 Good
Pros: Location
Cons: The noise outside. We must close all the windows in the room but without air-conditioning in the summer, we can’t possibly breathe.
9,2 Excellent
Pros: Great location
Cons: Very poor breakfast, I wish they had more options.
10,0 Excellent
Pros: Everything was excellent
Cons:
With a stay at Hotel Monopol, you'll be centrally located in Lucerne, within a 5-minute walk of Chapel Bridge and KKL Lucerne. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lucerne? This hotel has facilities measuring 689 square feet (64 square meters), including conference space.
A stay at Altstadt Hotel Magic Luzern places you in the heart of Lucerne, steps from Lucerne Town Hall and Chapel Bridge. Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.
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Overall 7,9 Good
Based on 650 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8,3
Pros: Great location, valet parking, clean.
Good
7,9
Pros: Really quirky pirate themed room, that was fun to be in. Located in the old town close to restaurants and all the shopping, yet only a short walk to the lake and the railway/bus station. Also very close to the river - just down a large set of steps almost at the hotel entrance. Breakfast, which was served in the main hotel very close by, was excellent.
Okay
5,4
Excellent
10,0
Pros: Amazing location
Okay
4,2
Pros: Location
Okay
4,6
Pros: Location
Excellent
8,3
Pros: The decor was neat. The rooms have different themes. Ours was pirate-themed. The clock tower was right outside our window with a nice view.
Okay
5,8
Pros: The location is excellent.
Good
7,1
Pros: The location and the breakfast was great!!!!
Excellent
10,0
Pros: Location in Old Town Lucerne. Lots of restaurants and near train station
Good
7,5
Pros: Location
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Details
Reviews
Overall 7,9 Good
Based on 650 reviews
Location
9,2
WiFi
8,0
Breakfast
7,0
Cleanliness
6,9
Service
6,5
Room
6,4
Comfort
4,7
Amenities
4,7
Location
9,1
Service
6,4
Room
5,1
Amenities
4,3
Comfort
4,0
Location
8,9
Service
5,8
Room
5,7
Comfort
4,3
8,3 Excellent
Pros: Great location, valet parking, clean.
Cons: Noise and smoke drifting in from a restaurant below and the room has no air conditioning.
7,9 Good
Pros: Really quirky pirate themed room, that was fun to be in. Located in the old town close to restaurants and all the shopping, yet only a short walk to the lake and the railway/bus station. Also very close to the river - just down a large set of steps almost at the hotel entrance. Breakfast, which was served in the main hotel very close by, was excellent.
Cons: We stayed during a heatwave (~40 degC) and felt the absence of air-con in the room. Under more typical weather this will not be a problem. Need to be sound on your feet as there might be a few steps up to your room, depending on where lift door is on that floor.
5,4 Okay
Pros:
Cons: This hotel is not so magic and not so clear. Cockroaches are running in the bed... It’s just surprising, but not magical...
10,0 Excellent
Pros: Amazing location
Cons: Everything was fine
4,2 Okay
Pros: Location
Cons: No hot water
4,6 Okay
Pros: Location
Cons: The room is so small, stink and dirty. Doesn’t worth a money they take for it. To make checkin u need to make a quest al over town. Doesn’t look like on a pictures, but very sad. If your weight is over 70 it is not possible to bed, you can stuck between it and wall. Totally disappointed (((
8,3 Excellent
Pros: The decor was neat. The rooms have different themes. Ours was pirate-themed. The clock tower was right outside our window with a nice view.
Cons: Street noise was a little bothersome when the windows were open. We needed the windows open to cool the room.
5,8 Okay
Pros: The location is excellent.
Cons: The room contained quite a few nude sculptures which is unusual for Switzerland. Lack of hot water for over 18 hours. The management responded appropriately but it did not get repaired rapidly.
7,1 Good
Pros: The location and the breakfast was great!!!!
Cons:
10,0 Excellent
Pros: Location in Old Town Lucerne. Lots of restaurants and near train station
Cons: Nothing
7,5 Good
Pros: Location
Cons: The reception and breakfast were in the other hotel which was not convenient. The bathroom door was moldy. No Ac in the room.
A stay at Altstadt Hotel Magic Luzern places you in the heart of Lucerne, steps from Lucerne Town Hall and Chapel Bridge. Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.
When you stay at Altstadt Hotel Le Stelle Luzern in Lucerne, you'll be in the historical district, just steps from Lucerne Town Hall and 3 minutes by foot from Chapel Bridge. The front desk is staffed during limited hours.
Overall 7,7 Good
Based on 1 124 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Okay
5,8
Pros: The location was central, the neighborhood was nice. The apartment had good facilities, including an oven/microwave and a dishwasher. They let us check-out early in the morning, around 6:30 am, so that was nice!
Mediocre
3,8
Pros: location to town and train station
Excellent
9,2
Pros: Very chic, small room, but cleverly used. Thought went into the details, loved the bathroom tills and the fan.
Okay
4,2
Pros: The best part about the whole thing was the staff. Very friendly and welcoming staff
Good
6,7
Pros: Cleanliness and excellent location in the middle of a busy square in the city center.
Good
7,5
Pros: Location in the pedestrian area
Excellent
9,2
Pros: Excellent shower en-suite shower room, soft white towels changed daily Good facilities and comfortable bed
Good
7,9
Pros: The property is in Old Town which is the perfect surround for a stay in Luzern.
Okay
5,0
Excellent
8,0
Pros: The staff was very helpful and friendly.
Good
7,7
Pros: The staff was friendly and helpful, the room was clean and the bed comfortable. Good breakfast.
Details
Reviews
Overall 7,7 Good
Based on 1 124 reviews
Location
9,5
WiFi
8,8
Breakfast
6,9
Service
6,6
Room
6,2
Food
5,1
Comfort
3,8
Amenities
2,5
Location
9,2
Cleanliness
5,9
Service
5,9
Room
5,0
Comfort
3,8
Amenities
2,1
Location
9,2
Room
5,5
Amenities
2,2
Location
9,6
Room
4,7
5,8 Okay
Pros: The location was central, the neighborhood was nice. The apartment had good facilities, including an oven/microwave and a dishwasher. They let us check-out early in the morning, around 6:30 am, so that was nice!
Cons: Firstly, the check-in was tedious. The rooms/apartments were in a DIFFERENT building from where the check-in was. This check-in building (Hotel Krone) was down the street, around 100m away. That may not seem like a long distance, but consider the following factors: 1) We were tired after a day of traveling. 2) We had 2 suitcases with us. 3) The suitcases couldn't just be left out on the street and had to be taken to the check-in building. 4) The street was cobblestone so the suitcases didn't wheel easily. 5) There was a return walk as well :) The apartments didn't have an elevator... How is one supposed to carry one's suitcases above 3 flights of steep stairs (Luzern is not on flat land, and our apartment was on the 3rd floor). They did provide someone to help with carrying the suitcases, but guess what? This helper had to be requested from the Check-in building, because the apartments themselves don't have ANY services provided except cleaning. The ceiling of the apartments is really really low. I am 5'9" and I couldn't raise my hand for changing my shirt without banging into the ceiling. The ceiling was around 7 feet tall... So, overall, yeah. Very cramped, not worth the money at all.
3,8 Mediocre
Pros: location to town and train station
Cons: my room wasn’t in the main hotel, it was down the street with an entrance through an asian restaurant. hair in shower. bugs. no elevator to first floor.
9,2 Excellent
Pros: Very chic, small room, but cleverly used. Thought went into the details, loved the bathroom tills and the fan.
Cons:
4,2 Okay
Pros: The best part about the whole thing was the staff. Very friendly and welcoming staff
Cons: 1. Hotel is supper hard to find. Check-in is somewhere else and the actual hotel is somewhere else. Looks the like a shady apartment and not a hotel (WTH!!) 2. There is no AC (like most places in Switzerland), they provide you with a fan but since the room is sooo cramped up there is no place to keep a fan, plus the fans they provide are also garbage. 3. Pictures are extremely deceiving! Room is super tiny! 4. There is no elevator to get to the first floor. We were on the 3rd floor so we had to carry our bags thru a tiny staircase up to the first floor to get to the elevator. 5. Room was not very clean! Floors were sticky and dirty and so was the bed sheet. Bed sheet, pillow and duvet cover all had stains. Felt like they never changed it. 6. Room was extremely humid with a tiny window which was facing a wall so there was no ventilation. I am just glad my stay was only for a day because if I had to stay there one more day I would have moved regardless of the fact that I wasn’t getting a refund for the remaining days.
6,7 Good
Pros: Cleanliness and excellent location in the middle of a busy square in the city center.
Cons: We had to move our heavy luggage up some long staircase to reach the level where we could get the elevator to access the rooms. The elevator is old, slow and scary to use... Reaching the room, it was very small. There are less expensive hotels in the surroundings offering more practical facilities and bigger rooms, therefore we didn’t consider this a good value for money.
7,5 Good
Pros: Location in the pedestrian area
Cons: The church tower right next to it announcing every hour twice how late it is
9,2 Excellent
Pros: Excellent shower en-suite shower room, soft white towels changed daily Good facilities and comfortable bed
Cons: Noisy at times in streets and regular church clock bell on the hour!!
7,9 Good
Pros: The property is in Old Town which is the perfect surround for a stay in Luzern.
Cons: A bit difficult to get to if driving into town.
5,0 Okay
Pros:
Cons: The reception of this hotel is located about 150 meters away in another hotel named Khrone. Therefore, there is no lobby, no reception, no common areas. The rooms are located on the upper floor of an Asian fast food restaurant. The rooms are unbelievably small. In addition, we had to pay a 4 Swiss franc per person per day for “city tax” they said….The description I just made is not explicitly mentioned on booking.com website. I must say that I will start having doubt on how booking.com advertises their products.
8,0 Excellent
Pros: The staff was very helpful and friendly.
Cons: It was further from the old town area than the website suggests.
7,7 Good
Pros: The staff was friendly and helpful, the room was clean and the bed comfortable. Good breakfast.
Cons: I could hear the people above walking around at all hours. It sounded like they were moving furniture. The room was a little cramped with the bed taking up most of the space. No desk and inadequate lighting. The “courtyard view“ was a just a wall that didn’t provide any extra light.
When you stay at Altstadt Hotel Le Stelle Luzern in Lucerne, you'll be in the historical district, just steps from Lucerne Town Hall and 3 minutes by foot from Chapel Bridge. The front desk is staffed during limited hours.
The ibis budget Luzern City is an economy hotel and is only a 10-minute walk from the train station, downtown and the famous wooden Chapel Bridge. Ideal for excursions on Lake Lucerne, the Rigi, the Pilatus or the Stanserhorn. The local ski areas are about 35 minutes away from the hotel. The hotel has 128 comfortable rooms with air-cooling system, free Wi-Fi, pay parking and a restaurant nearby. Enjoy an economical stay on a weekend or during the week in Lucerne for two, with the family or in a group.
Overall 7,4 Good
Based on 7 580 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Very convenient to metro station and bus stops, the staff were helpful, clean and comfortable , although no tea making facilities in the room, we were able to use hot water and cups from the reception area
Okay
4,6
Pros: No breakfast taken. PARKING CHARGES Are huge.... should be concessional. Location is good. Rooms are aweful.
Excellent
8,8
Pros: Very good location and cleaning staff excellent.
Excellent
9,2
Pros: Near the central station (4 minutes by bus, which runs every 10 minutes). Visitor card is provided to take free bus. There is a Danner next to the hotel so it is facile to buy groceries. The room is clean and quiet.
Mediocre
3,0
Pros: It was a lot cheaper than most in the area
Good
7,9
Pros: Near to bus stops to town
Good
7,1
Pros: Breakfast was very good, as was the internet.
Excellent
8,8
Pros: I did not opt for breakfast but I did have a look at the options available. It was good.
Good
7,5
Pros: Location and parking was good.
Excellent
10,0
Pros: Best thing about this place was location! It's close to the main train station and all location attractions. Big plus was receiving 2 free 1-day metro pass.
Good
7,9
Pros: Location, everything worked ok. Wifi good at times.
Excellent
9,6
Pros: Very suitable for the budget conscious
Details
Reviews
Overall 7,4 Good
Based on 7 580 reviews
WiFi
9,3
Location
8,9
Service
8,7
Breakfast
6,2
Amenities
5,0
Room
4,3
Bar
4,1
Comfort
2,5
Location
9,0
WiFi
8,6
Service
8,4
Breakfast
6,2
Amenities
4,9
Room
4,1
Comfort
2,4
Service
8,8
Location
8,8
WiFi
8,7
Cleanliness
6,9
Breakfast
5,7
Amenities
5,2
Room
4,0
Comfort
2,2
Location
9,1
Service
8,7
Breakfast
6,7
Room
5,2
Amenities
4,7
Comfort
3,3
Location
9,2
Service
9,0
Breakfast
5,9
Amenities
5,0
Room
4,3
Comfort
2,6
10,0 Excellent
Pros: Very convenient to metro station and bus stops, the staff were helpful, clean and comfortable , although no tea making facilities in the room, we were able to use hot water and cups from the reception area
Cons: Rooms were very small but ok for sleeping in
4,6 Okay
Pros: No breakfast taken. PARKING CHARGES Are huge.... should be concessional. Location is good. Rooms are aweful.
Cons: Rooms are aweful... no pone connection. to talk to reception.
8,8 Excellent
Pros: Very good location and cleaning staff excellent.
Cons: Nothing
9,2 Excellent
Pros: Near the central station (4 minutes by bus, which runs every 10 minutes). Visitor card is provided to take free bus. There is a Danner next to the hotel so it is facile to buy groceries. The room is clean and quiet.
Cons:
3,0 Mediocre
Pros: It was a lot cheaper than most in the area
Cons: Lack of front staff, towels were small, you walked out of the shower & straight into the room, so no privacy!
7,9 Good
Pros: Near to bus stops to town
Cons: The noisy air conditioning
7,1 Good
Pros: Breakfast was very good, as was the internet.
Cons: The room was very small and the lights didn't work in the room without a room key inserted. Very annoying. Also the hotel was farther away from the train station than we expected.
8,8 Excellent
Pros: I did not opt for breakfast but I did have a look at the options available. It was good.
Cons: At least two soap bars should have been provided along with a toothpaste and shampoo pouch.
7,5 Good
Pros: Location and parking was good.
Cons: Separated toilet and shower
10,0 Excellent
Pros: Best thing about this place was location! It's close to the main train station and all location attractions. Big plus was receiving 2 free 1-day metro pass.
Cons:
7,9 Good
Pros: Location, everything worked ok. Wifi good at times.
Cons: Extreme minimalist room.
9,6 Excellent
Pros: Very suitable for the budget conscious
Cons:
The ibis budget Luzern City is an economy hotel and is only a 10-minute walk from the train station, downtown and the famous wooden Chapel Bridge. Ideal for excursions on Lake Lucerne, the Rigi, the Pilatus or the Stanserhorn. The local ski areas are about 35 minutes away from the hotel. The hotel has 128 comfortable rooms with air-cooling system, free Wi-Fi, pay parking and a restaurant nearby. Enjoy an economical stay on a weekend or during the week in Lucerne for two, with the family or in a group.
The ibis Styles Luzern City is a non-smoking hotel which is located in the historic centre of the city of Lucerne. Lucerne is a distinctive old town and its boutiques and café are easy to reach on foot. The Rigi, Pilatus and Titlis mountains are perfect for day trips. The hotel boasts a restaurant as well as seminar rooms.
Overall 7,4 Good
Based on 2 884 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,3
Pros: Very convenient to everything. Great breakfast
Excellent
9,6
Good
6,3
Pros: Friendly reception staff, clean and comfortable room
Good
7,1
Pros: Breakfast is good.
Excellent
8,8
Pros: Good location, very good and plenty breakfast, pleasant staff
Good
7,9
Pros: Friendly and helpful service. Room for one person was small, but clean and compact. Location was good.
Excellent
10,0
Pros: The location was great. 15 minute walk from train station and close to lake and city center. Staff helpful and friendly.
Good
6,3
Pros: Breakfast.
Good
7,0
Pros: The hotel was easy and I find and the staff friendly. Very close to the lion statue
Mediocre
3,3
Pros: Staff were efficient
Details
Reviews
Overall 7,4 Good
Based on 2 884 reviews
WiFi
9,4
Location
9,2
Service
8,0
Breakfast
7,7
Vibe
5,4
Room
5,3
Amenities
5,3
Cleanliness
4,7
Comfort
4,6
Food
4,1
Bar
1,4
Location
8,9
Breakfast
8,1
Service
7,2
Room
5,5
Amenities
4,8
Vibe
4,4
Cleanliness
4,4
Food
4,1
Location
9,4
WiFi
9,0
Service
8,7
Breakfast
7,8
Room
5,0
Comfort
4,5
Amenities
4,4
Vibe
4,3
Cleanliness
4,3
Food
4,1
Location
9,0
Service
8,4
Breakfast
7,3
Amenities
5,4
Comfort
5,0
Vibe
4,9
Room
4,9
Cleanliness
4,7
Food
4,3
Location
9,2
Service
8,2
Breakfast
7,8
Room
5,7
Vibe
5,3
Cleanliness
4,9
8,3 Excellent
Pros: Very convenient to everything. Great breakfast
Cons:
9,6 Excellent
Pros:
Cons: There was a smell to the room I could not identify. Stale air, mold? Not really bad but also not pleasant. After a while in the room I did not notice it anymore. Everything else was excellent. Perfect for a short stay.
6,3 Good
Pros: Friendly reception staff, clean and comfortable room
Cons: Cleaning stuff just opened the door in the morning without asking. She was apologetic but i think this is unacceptable at a hotel.
7,1 Good
Pros: Breakfast is good.
Cons:
8,8 Excellent
Pros: Good location, very good and plenty breakfast, pleasant staff
Cons: Nothing
7,9 Good
Pros: Friendly and helpful service. Room for one person was small, but clean and compact. Location was good.
Cons:
10,0 Excellent
Pros: The location was great. 15 minute walk from train station and close to lake and city center. Staff helpful and friendly.
Cons:
6,3 Good
Pros: Breakfast.
Cons: Well, when you spend 200 euros for a room, it should have at least enough space to walk inside. It felt like a cheap hotel. I would prefer IBIS budget to it.
7,0 Good
Pros: The hotel was easy and I find and the staff friendly. Very close to the lion statue
Cons: The booking.com website said that there was free parking at the sight. When we got there we were charged €22 and it was street parking. Also, the breakfast room was mobbed.
3,3 Mediocre
Pros: Staff were efficient
Cons: One of the poorest value for money I have come across. Hotel not very clean and extremely spartan
The ibis Styles Luzern City is a non-smoking hotel which is located in the historic centre of the city of Lucerne. Lucerne is a distinctive old town and its boutiques and café are easy to reach on foot. The Rigi, Pilatus and Titlis mountains are perfect for day trips. The hotel boasts a restaurant as well as seminar rooms.
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