Lucerne hotels near Kapellbrücke
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The five-star-hotel Schweizerhof Luzern is situated right on the shores of Lake Lucerne and only a stone’s throw from the city centre of Lucerne. It has been managed by your hosts, the Hauser family, for more than 150 years. The festival hotel boasts 101 spacious rooms and suites, outstanding service, three speciality restaurants, a wellness area and stunning banquet rooms. Spend a night here and follow in the footsteps of kings, emperors, writers, politicians, musicians and actors.
Overall 9,4 Excellent
Based on 2 803 reviews
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Excellent
10,0
Pros: Every thing
Excellent
9,2
Pros: The staffs are the best! Swiss hospitality with attention to details, very helpful, and fast action. The views from our suite is probably the best views in the city.
Excellent
10,0
Pros: Wonderful stay. Staff excellent. Room large, stylish and comfortable. Care level very high.
Excellent
9,7
Pros: Staff
Excellent
8,0
Pros: Location
Excellent
9,0
Pros: The staff were all very friendly and the location was perfect !
Details
Reviews
Overall 9,4 Excellent
Based on 2 803 reviews
Location
9,7
Service
9,4
Bar
9,0
Room
8,9
Breakfast
8,2
WiFi
7,9
Amenities
6,3
Location
9,8
Service
9,6
Room
9,0
Breakfast
8,5
Amenities
6,3
Location
9,8
Service
9,4
Room
8,3
Breakfast
7,9
Location
9,8
Service
9,2
Room
8,3
Comfort
6,3
10,0 Excellent
Pros: Every thing
Cons: Nothing
9,2 Excellent
Pros: The staffs are the best! Swiss hospitality with attention to details, very helpful, and fast action. The views from our suite is probably the best views in the city.
Cons:
10,0 Excellent
Pros: Wonderful stay. Staff excellent. Room large, stylish and comfortable. Care level very high.
Cons: N/a
9,7 Excellent
Pros: Staff
Cons: House keeping in the room was lacking. Floors not swept good and sink had toothpaste from previous day in it.
8,0 Excellent
Pros: Location
Cons: Price
9,0 Excellent
Pros: The staff were all very friendly and the location was perfect !
Cons: Nothing
The five-star-hotel Schweizerhof Luzern is situated right on the shores of Lake Lucerne and only a stone’s throw from the city centre of Lucerne. It has been managed by your hosts, the Hauser family, for more than 150 years. The festival hotel boasts 101 spacious rooms and suites, outstanding service, three speciality restaurants, a wellness area and stunning banquet rooms. Spend a night here and follow in the footsteps of kings, emperors, writers, politicians, musicians and actors.
A stay at Grand Hotel National places you in the heart of Lucerne, within a 15-minute walk of Lion Monument and Chapel Bridge. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 9,2 Excellent
Based on 920 reviews
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Excellent
8,3
Pros: The location is perfect and none better in Luzern. The staff were very accommodating and the room was very nice.
Excellent
9,6
Pros: Superb old school 5star hotel
Okay
5,0
Pros: Good location. Probably paid too much. Very nice hotel but spent so little time there that it would have made more sense to stay somewhere less expensive.
Excellent
10,0
Pros: Our room was spacious and beautifully presented with the most spectacular view of Lake Luzern and the mountains (Pilatus and Riggi). We had a long balcony that accommodated a small round table and 2 chairs so that we could enjoy an early morning coffee overlooking the lake. inside the room, all facilities were available: large TV screen, tablet, Nespresso machine with as many pods as we wished. The bathroom was equipped with a very efficient hairdryer and plenty towels, Molton Brown toiletries, as well as bathrobe and slippers.
Excellent
8,0
Pros: Location, restaurant & bar
Excellent
10,0
Pros: Stunning hotel in probably the best location. Views across the lake are stunning. The staff were so friendly and helpful. I could not fault the hotel in any other way than the room being too hot!
Excellent
10,0
Pros: Room size and the one million dollar vjew
Mediocre
2,0
Pros: Their was nothing to like, horrible hotel, service and unprofessional
Details
Reviews
Overall 9,2 Excellent
Based on 920 reviews
Location
9,6
Room
8,5
Vibe
8,4
Service
8,3
Bar
7,7
Breakfast
6,6
Wellness Area
3,1
Location
9,6
Service
8,6
Room
8,1
Pool
7,1
Breakfast
7,1
Comfort
6,1
Location
9,7
Service
8,5
Room
8,2
Breakfast
6,1
Comfort
5,7
8,3 Excellent
Pros: The location is perfect and none better in Luzern. The staff were very accommodating and the room was very nice.
Cons: The beds (2 x singles pushed together) and very hard. Wasn’t conducive to good quality sleep.
9,6 Excellent
Pros: Superb old school 5star hotel
Cons:
5,0 Okay
Pros: Good location. Probably paid too much. Very nice hotel but spent so little time there that it would have made more sense to stay somewhere less expensive.
Cons: Hotel was great location, clean, great staff, just super $.
10,0 Excellent
Pros: Our room was spacious and beautifully presented with the most spectacular view of Lake Luzern and the mountains (Pilatus and Riggi). We had a long balcony that accommodated a small round table and 2 chairs so that we could enjoy an early morning coffee overlooking the lake. inside the room, all facilities were available: large TV screen, tablet, Nespresso machine with as many pods as we wished. The bathroom was equipped with a very efficient hairdryer and plenty towels, Molton Brown toiletries, as well as bathrobe and slippers.
Cons:
8,0 Excellent
Pros: Location, restaurant & bar
Cons: Small rooms, weird cut/shape, overstuffed with random furniture.
Too noise with next doors, hall way noises very audible, especially in the morning with the house staff - vacuuming rooms with open doors... Not exactly 5 star hotel behavior.
10,0 Excellent
Pros: Stunning hotel in probably the best location. Views across the lake are stunning. The staff were so friendly and helpful. I could not fault the hotel in any other way than the room being too hot!
Cons: Nothing other than temp of room
10,0 Excellent
Pros: Room size and the one million dollar vjew
Cons:
2,0 Mediocre
Pros: Their was nothing to like, horrible hotel, service and unprofessional
Cons: Everything, poor hotel, service food was unpleasant, and we saw many rodents
A stay at Grand Hotel National places you in the heart of Lucerne, within a 15-minute walk of Lion Monument and Chapel Bridge. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With a stay at Hotel Des Balances, you'll be centrally located in Lucerne, just a 3-minute walk from Chapel Bridge and 8 minutes by foot from KKL Lucerne. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lucerne? This hotel features 1970 square feet (183 square meters) of event facilities. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Overall 9,1 Excellent
Based on 1 694 reviews
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Excellent
10,0
Pros: Great location, well appointed room, excellent dinner, friendly staff.
Excellent
10,0
Pros: The bed, the view, the service.
Okay
5,1
Pros: This was a beautiful hotel.
Excellent
9,6
Pros: Room really well laid out with great facilities and tastefully done. Great Bar. Staff throughout hotel were friendly and helpful. Great location.
Excellent
10,0
Pros: Good central location
Excellent
10,0
Pros: Very friendly and helpful staff. Hotel is very central. A very comfortable bed.
Excellent
10,0
Pros: Great location, the small things, there was an eye for detail to make everything right
Good
7,5
Pros: Cleaness + staff
Excellent
10,0
Pros: The location of Hotel des Balances is amazing deep in old town Lucern, and absolutely gorgeous inside. We were in a room with a balcony facing the river and it was absolutely spectacular. We were greeted with a voucher for two free drinks at the bar, enjoyed on our aforementioned balcony! The beds were incredibly comfortable and the room clean with lovely toiletries. Staff were friendly and accommodating. Someone even comes to the door in the evening to ask if you need anything and give you chocolates! Wish we could have stayed longer, but we will certainly be back!
Excellent
8,3
Pros: The hotel is a beautiful historic building with amazing view to the river, the wooden bridge, the mountains! If you are visiting Luzern for the carnival, all the action is right on your feet!!! Nice restaurants close by! The room was very spacious, clean and the beds were very comfortable. Every evening the staff was wishing us good night with a small Swiss chocolate. Breakfast was superb!
Excellent
10,0
Pros: Had a beautiful room with spectacular views over the river. And we could open our doors onto the small balcony. The position was in the beautiful old town and conveniently near to the station and busses. We had supper in the hotel and it was superb.
Details
Reviews
Overall 9,1 Excellent
Based on 1 694 reviews
Bar
9,5
Location
9,4
Service
8,9
Room
7,9
Breakfast
6,9
Comfort
5,3
Value
3,7
WiFi
3,1
Wellness Area
1,3
Location
9,7
Bar
9,6
Service
9,0
Vibe
8,7
Room
8,4
Breakfast
6,8
Comfort
5,6
Value
4,0
Bar
9,6
Location
9,5
Service
8,9
Room
7,7
Breakfast
6,8
Comfort
5,4
Value
3,3
Service
9,1
Location
8,9
Room
7,1
Location
9,5
Food
9,1
Service
8,7
Room
7,1
Comfort
5,0
10,0 Excellent
Pros: Great location, well appointed room, excellent dinner, friendly staff.
Cons: Rooms are noisy...could hear next door for a long time.
10,0 Excellent
Pros: The bed, the view, the service.
Cons: Beautiful hotel. They pay close attention to every detail
5,1 Okay
Pros: This was a beautiful hotel.
Cons: We had a three person room and the twin bed was an AIR MATTRESS! It was deflated when we got in the room and had to call the desk to get someone to fill it back up. Over the course of the night it deflated to the point it was like sleeping on a hammock.. the desk should have given a major discount for this clearly (or so I would hope) over booking of triple rooms.
9,6 Excellent
Pros: Room really well laid out with great facilities and tastefully done. Great Bar. Staff throughout hotel were friendly and helpful. Great location.
Cons: Position of shower and the mechanism which was not at all intuitive.
10,0 Excellent
Pros: Good central location
Cons:
10,0 Excellent
Pros: Very friendly and helpful staff. Hotel is very central. A very comfortable bed.
Cons:
10,0 Excellent
Pros: Great location, the small things, there was an eye for detail to make everything right
Cons:
7,5 Good
Pros: Cleaness + staff
Cons: I have arrived during carnival, and they could not park my car in the hotel car parking. The room is a bit small.
10,0 Excellent
Pros: The location of Hotel des Balances is amazing deep in old town Lucern, and absolutely gorgeous inside. We were in a room with a balcony facing the river and it was absolutely spectacular. We were greeted with a voucher for two free drinks at the bar, enjoyed on our aforementioned balcony! The beds were incredibly comfortable and the room clean with lovely toiletries. Staff were friendly and accommodating. Someone even comes to the door in the evening to ask if you need anything and give you chocolates! Wish we could have stayed longer, but we will certainly be back!
Cons:
8,3 Excellent
Pros: The hotel is a beautiful historic building with amazing view to the river, the wooden bridge, the mountains! If you are visiting Luzern for the carnival, all the action is right on your feet!!! Nice restaurants close by! The room was very spacious, clean and the beds were very comfortable. Every evening the staff was wishing us good night with a small Swiss chocolate. Breakfast was superb!
Cons: Climbing up the stairs to check in with all our luggage and a baby stroller was not fun, plus no one helped us carry our stuff up the stairs when we checked in. (The following days, we had some help to carry the stroller up and down the stairs) 2 out of the 3 nights we stayed at the hotel, there was a huge carnival so we couldn’t sleep until 3-4 am. Although we got an email before our stay (regarding the parking) it would have been useful if someone had told us that it will be that noisy till that time.
10,0 Excellent
Pros: Had a beautiful room with spectacular views over the river. And we could open our doors onto the small balcony. The position was in the beautiful old town and conveniently near to the station and busses. We had supper in the hotel and it was superb.
Cons: Nothing!
With a stay at Hotel Des Balances, you'll be centrally located in Lucerne, just a 3-minute walk from Chapel Bridge and 8 minutes by foot from KKL Lucerne. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lucerne? This hotel features 1970 square feet (183 square meters) of event facilities. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
With a stay at Art Deco Hotel Montana in Lucerne, you'll be a 3-minute drive from Lion Monument and 7 minutes from Swiss Transportation Museum. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 9,1 Excellent
Based on 1 238 reviews
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Good
7,9
Pros: Great views. Super staff.
Good
7,5
Pros: Amazing location and friendly staff. The room is clean and everyone is helpful. The Winter Grill at the restaurant is a very unique experience.
Excellent
10,0
Pros: From the moment you walk through the door, to the first bite at Scala to the first drink at the Hemingway Bar, to the phenomenal views from you room. It is no secret why this is Switzerland’s best hotel. The entire staff is warm and welcoming and extremely helpful. I will always remember my stay at Hotel Montana, and I will be back again. You can’t keep me away from this place!
Excellent
10,0
Pros: Excellent facilities and room 513. We could not speak more highly. The staff were extremely polite and helpful.
Excellent
8,8
Pros: The location is excellent, perched on a bluff overlooking the Lake. Nicely designed and laid out room. We had a corner Jr. Suite with 2 balconies--great! The one drawback, the shower had great heads and pressure but was so small as to make showering difficult. You practically had to turn off the shower in order to soap up. We actually didn't eat in the hotel, though not because it was a poor choice--just didn't work out that way.
Excellent
9,6
Pros: Great location Friendly staff This hotel probably has the best view in the city
Excellent
10,0
Pros: Friendly and helpful staff! Fantastic food! Great ambiance and unique Whiskys and Rums @ the Louise Bar! The 5th level at the hotel is 5 Star floor with art deco styling.
Details
Reviews
Overall 9,1 Excellent
Based on 1 238 reviews
Service
9,5
Bar
9,4
Room
9,2
Food
9,1
Location
9,1
Vibe
8,9
Amenities
8,7
Breakfast
8,6
Comfort
7,8
Service
9,4
Location
9,0
Room
8,9
Room
8,9
7,9 Good
Pros: Great views. Super staff.
Cons: Bedrooms clean but quite basic (for the money). Only one restaurant open on Sunday evenings. Not a problem for us but hotel is a 15/20 minute walk into Luzern town. But buses are frequent and free.
7,5 Good
Pros: Amazing location and friendly staff. The room is clean and everyone is helpful. The Winter Grill at the restaurant is a very unique experience.
Cons: The smell of food around breakfast or dinner is very strong in the room and can be overwhelming.
10,0 Excellent
Pros: From the moment you walk through the door, to the first bite at Scala to the first drink at the Hemingway Bar, to the phenomenal views from you room. It is no secret why this is Switzerland’s best hotel. The entire staff is warm and welcoming and extremely helpful. I will always remember my stay at Hotel Montana, and I will be back again. You can’t keep me away from this place!
Cons: I have absolutely zero complaints and issues. This is the best hotel I’ve ever stayed at.
10,0 Excellent
Pros: Excellent facilities and room 513. We could not speak more highly. The staff were extremely polite and helpful.
Cons: .
8,8 Excellent
Pros: The location is excellent, perched on a bluff overlooking the Lake. Nicely designed and laid out room. We had a corner Jr. Suite with 2 balconies--great! The one drawback, the shower had great heads and pressure but was so small as to make showering difficult. You practically had to turn off the shower in order to soap up. We actually didn't eat in the hotel, though not because it was a poor choice--just didn't work out that way.
Cons:
9,6 Excellent
Pros: Great location Friendly staff This hotel probably has the best view in the city
Cons: Price of laundry could be cheaper.
10,0 Excellent
Pros: Friendly and helpful staff! Fantastic food! Great ambiance and unique Whiskys and Rums @ the Louise Bar! The 5th level at the hotel is 5 Star floor with art deco styling.
Cons: The room keys are too big. And sometimes you have to wait just to get your key at the reception. Keyless cards could be a good investment.
With a stay at Art Deco Hotel Montana in Lucerne, you'll be a 3-minute drive from Lion Monument and 7 minutes from Swiss Transportation Museum. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With a stay at Hotel Central Luzern, you'll be centrally located in Lucerne, within a 10-minute walk of Chapel Bridge and Lucerne Town Hall. Featured amenities include multilingual staff, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.
Overall 8,9 Excellent
Based on 2 118 reviews
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Excellent
9,0
Pros: We enjoyed the Breakfast! I very Swiss ala cart buffet, coffee machine, espresso, wonderful and the Breakfast area also had a very comfortable Lounge area when not serving food. We stopped in both nights for coffee and Porsecco from the vending machine, water and sofy drinks as well, in the Lounge area, pay by honor system! Great location! Room was super clean! We both really enjoyed this Hotel! we would recommend it to any experienced traveler! The staff was first rate! Hospitality and so helpful! The staff made you feel warm and showed how everything worked! Outstanding Danke fur alles!
Excellent
10,0
Pros: The location is perfect. A few minutes walk to the train station, next to the Rosegart museum, and one block from the famous Chapel bridge. The room is cozy and clean. The breakfast is very good, I like the fresh made smoothies and yogurt. Even though the breakfast opens at 7 am, they let us start at 6:45 am since we had an early train to catch. We will stay there again next time when we visit Lucerne.
Excellent
10,0
Pros: Excellent in hotel location; plenty of choices for breakfast.
Excellent
9,0
Pros: Friendly,helpful and informative staffs . Things are done with hearts . Excellent Breakfast . Tastefully designs room and public area .
Excellent
10,0
Pros: Great location! Very clean and comfortable! Breakfast was delicious and had a vide range of choices! Absolutely loved our stay!
Excellent
10,0
Details
Reviews
Overall 8,9 Excellent
Based on 2 118 reviews
Location
9,8
Service
9,6
Breakfast
9,1
Room
7,1
WiFi
5,3
Comfort
4,3
Service
9,8
Location
9,7
Breakfast
9,3
Room
7,5
Comfort
4,8
WiFi
3,8
Location
9,7
Breakfast
9,3
Service
9,3
Room
7,0
Comfort
4,0
Location
9,9
Service
9,7
Breakfast
9,1
Room
6,5
Comfort
4,7
Location
9,6
Service
9,5
Food
8,8
Breakfast
8,5
Room
6,1
9,0 Excellent
Pros: We enjoyed the Breakfast! I very Swiss ala cart buffet, coffee machine, espresso, wonderful and the Breakfast area also had a very comfortable Lounge area when not serving food. We stopped in both nights for coffee and Porsecco from the vending machine, water and sofy drinks as well, in the Lounge area, pay by honor system! Great location! Room was super clean! We both really enjoyed this Hotel! we would recommend it to any experienced traveler! The staff was first rate! Hospitality and so helpful! The staff made you feel warm and showed how everything worked! Outstanding Danke fur alles!
Cons: A bit of rain . . .
10,0 Excellent
Pros: The location is perfect. A few minutes walk to the train station, next to the Rosegart museum, and one block from the famous Chapel bridge. The room is cozy and clean. The breakfast is very good, I like the fresh made smoothies and yogurt. Even though the breakfast opens at 7 am, they let us start at 6:45 am since we had an early train to catch. We will stay there again next time when we visit Lucerne.
Cons:
10,0 Excellent
Pros: Excellent in hotel location; plenty of choices for breakfast.
Cons:
9,0 Excellent
Pros: Friendly,helpful and informative staffs . Things are done with hearts . Excellent Breakfast . Tastefully designs room and public area .
Cons:
10,0 Excellent
Pros: Great location! Very clean and comfortable! Breakfast was delicious and had a vide range of choices! Absolutely loved our stay!
Cons: Two separate beds, not a queen or king.
10,0 Excellent
Pros:
Cons: Great location in the heart of Lucerne but quiet and comfortable as well. Friendly staff, clean rooms, lovely breakfast and free wi-fi.
With a stay at Hotel Central Luzern, you'll be centrally located in Lucerne, within a 10-minute walk of Chapel Bridge and Lucerne Town Hall. Featured amenities include multilingual staff, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.
With a stay at Cascada Boutique Hotel, you'll be centrally located in Lucerne, within a 10-minute walk of KKL Lucerne and Chapel Bridge. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,9 Excellent
Based on 1 912 reviews
All reviews
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- Solo
- Business
Excellent
8,8
Pros: The location and the breakfast
Excellent
9,0
Pros: Staff were very helpful and nice. Breakfast was good with lots of options. Room was clean. Liked the idea that they don't use plastic cups and other non-recyclable stuff.
Excellent
9,0
Pros: Really lovely & accommodating staff. They made my partners birthday so much nicer than we imagined. The rooms are clean and what you expect, bonus of mini fridge drinks being free. The staff are the stand out feature of this hotel, and the breakfast of course.
Excellent
9,0
Pros: Very friendly staff. Ice tee next to reception. Great breakfast, nice rooms. Gym/sauna available cross the street.
Excellent
10,0
Pros: We liked everything about this hotel including their restaurants "Bolero". The restaurant staff was superb, like Rita, Javier, Alex and many others. They are all great! Front desk staff was very friendly and helpful. Breakfast was exquisite with a cook preparing fried eggs or omelettes. Diner at the restaurant was magnificent. Rooms were new and very clean. This hotel and restaurant have an appreciation to little details that make the customers feel like home. Best hotel out of four in our 7 day stay in Switzerland.
Excellent
8,2
Pros: The rooms were small, but comfortable, and clean. It is a short walk from the train station, Chapel Bridge, Old Towne, the pier, and plenty of restaurants. The breakfast was phenomenal, and definitely added a lot of value to the price of the room. We enjoyed using the complimentary bicycles. The daily beverages were a welcome treat at the end of a long day of sightseeing.
We had a wonderful stay, and have nothing but the highest compliments for the staff. They were friendly, warm, welcoming, and helpful. Arlinda always seemed ready to go the extra mile to make our stay extra special. Our thanks to her and everyone else who made our trip a huge success.
Excellent
8,8
Pros: Close to train station, breakfast included and the mini bar is stocked with drinks for free, nice sized room, nice sized bathroom, nice decor, comfortable beds
Excellent
10,0
Pros: Extremely accommodating, great facility, friendly staff, AMAZING breakfast.
Details
Reviews
Overall 8,9 Excellent
Based on 1 912 reviews
Breakfast
9,7
Service
9,6
Location
9,1
WiFi
9,1
Value
8,8
Room
7,9
Comfort
4,8
Breakfast
9,8
Service
9,8
Location
9,3
Value
8,6
WiFi
8,4
Room
8,1
Comfort
4,7
Breakfast
9,8
Food
9,5
Service
9,4
Location
9,3
Value
8,7
Room
7,5
Comfort
5,3
Breakfast
9,8
Service
9,7
Location
9,2
Value
8,9
Room
7,2
Comfort
4,4
Service
9,7
Room
6,8
8,8 Excellent
Pros: The location and the breakfast
Cons: The shower booth door wasn’t properly working, so the water was splashing out from the closed door.
9,0 Excellent
Pros: Staff were very helpful and nice. Breakfast was good with lots of options. Room was clean. Liked the idea that they don't use plastic cups and other non-recyclable stuff.
Cons:
9,0 Excellent
Pros: Really lovely & accommodating staff. They made my partners birthday so much nicer than we imagined. The rooms are clean and what you expect, bonus of mini fridge drinks being free. The staff are the stand out feature of this hotel, and the breakfast of course.
Cons:
9,0 Excellent
Pros: Very friendly staff. Ice tee next to reception. Great breakfast, nice rooms. Gym/sauna available cross the street.
Cons: There were renovation works in the afternoon which was not announced upfront.
10,0 Excellent
Pros: We liked everything about this hotel including their restaurants "Bolero". The restaurant staff was superb, like Rita, Javier, Alex and many others. They are all great! Front desk staff was very friendly and helpful. Breakfast was exquisite with a cook preparing fried eggs or omelettes. Diner at the restaurant was magnificent. Rooms were new and very clean. This hotel and restaurant have an appreciation to little details that make the customers feel like home. Best hotel out of four in our 7 day stay in Switzerland.
Cons: Nothing!!!!
8,2 Excellent
Pros: The rooms were small, but comfortable, and clean. It is a short walk from the train station, Chapel Bridge, Old Towne, the pier, and plenty of restaurants. The breakfast was phenomenal, and definitely added a lot of value to the price of the room. We enjoyed using the complimentary bicycles. The daily beverages were a welcome treat at the end of a long day of sightseeing.
We had a wonderful stay, and have nothing but the highest compliments for the staff. They were friendly, warm, welcoming, and helpful. Arlinda always seemed ready to go the extra mile to make our stay extra special. Our thanks to her and everyone else who made our trip a huge success.
Cons:
8,8 Excellent
Pros: Close to train station, breakfast included and the mini bar is stocked with drinks for free, nice sized room, nice sized bathroom, nice decor, comfortable beds
Cons: Price was HIGH and the air conditioner stunk. Smelled sour. I felt like I was breathing in mold
10,0 Excellent
Pros: Extremely accommodating, great facility, friendly staff, AMAZING breakfast.
Cons:
With a stay at Cascada Boutique Hotel, you'll be centrally located in Lucerne, within a 10-minute walk of KKL Lucerne and Chapel Bridge. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
With a stay at Ameron Luzern Hotel Flora, you'll be centrally located in Lucerne, within a 5-minute walk of Chapel Bridge and KKL Lucerne. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lucerne? This hotel features 1647 square feet (153 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 8,7 Excellent
Based on 3 463 reviews
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Excellent
10,0
Pros: Wonderful hotel, right in the heart of Luzern. Walking distance to everything.
Excellent
9,6
Pros: The location of the hotel. Near to everything (Tourist Attractions, resturants, Luzern main station, bus station, etc..). The staff were very helpful and nice. The hotel staff were very helpful and changed our room to another one during our middle stay. This is because we had faced smoking smell coming from the ventilation.
Excellent
9,0
Pros: The hotel has a great location for all the main sights of the city, especially to the famous old bridge. Such an easy way to all the main attractions and restaurants. The staff at the reception is very welcoming and always ready to help with any sorts of problems. When I arrive, the room was really cold but as soon as I told that to a receptionist, the problem was solved very quickly. You need to pay for your room service if you want it to be delivered for your room, but any guest can come and pick it up by himself/herself. I would recommend this hotel for tourists and for business trips as well.
Excellent
8,5
Pros: It's a nice B&B. A little away from the tourist areas. It's a quiet area.
Excellent
10,0
Pros: The room was very clean and well equipped with amenities. It was great that the mini bar was included for free! The hotel was in an amazing location and you also get free public transport with your stay which is so helpful. The parking was quite expensive at 26CHF per night but very convenient for it to be an option as it was right below the hotel.
Excellent
9,6
Pros: Front desk service is good and very helpful.
Excellent
10,0
Pros: Location was exceptional! Right by the bridge and old town. Breakfast included was perfect. Front desk was very knowledgeable and made our trip to Pilatus a breeze.
Details
Reviews
Overall 8,7 Excellent
Based on 3 463 reviews
Location
9,7
Vibe
8,9
Service
8,7
Breakfast
8,5
WiFi
8,2
Room
8,0
Location
9,5
Service
8,9
Breakfast
8,2
Room
7,5
Comfort
5,4
Location
9,8
Service
8,7
Breakfast
8,5
Room
8,5
WiFi
6,9
Location
9,7
Breakfast
8,5
Service
8,4
Room
7,7
Comfort
6,2
Location
9,8
Service
8,5
Breakfast
8,4
Room
7,3
Comfort
5,9
10,0 Excellent
Pros: Wonderful hotel, right in the heart of Luzern. Walking distance to everything.
Cons:
9,6 Excellent
Pros: The location of the hotel. Near to everything (Tourist Attractions, resturants, Luzern main station, bus station, etc..). The staff were very helpful and nice. The hotel staff were very helpful and changed our room to another one during our middle stay. This is because we had faced smoking smell coming from the ventilation.
Cons: Some construction is going-on at the property (I believe for the hotel’s new resturant). Plus, it gets noisy at night during the weekend.
9,0 Excellent
Pros: The hotel has a great location for all the main sights of the city, especially to the famous old bridge. Such an easy way to all the main attractions and restaurants. The staff at the reception is very welcoming and always ready to help with any sorts of problems. When I arrive, the room was really cold but as soon as I told that to a receptionist, the problem was solved very quickly. You need to pay for your room service if you want it to be delivered for your room, but any guest can come and pick it up by himself/herself. I would recommend this hotel for tourists and for business trips as well.
Cons:
8,5 Excellent
Pros: It's a nice B&B. A little away from the tourist areas. It's a quiet area.
Cons: It smelled a little funny in the bathroom. But overall good.
10,0 Excellent
Pros: The room was very clean and well equipped with amenities. It was great that the mini bar was included for free! The hotel was in an amazing location and you also get free public transport with your stay which is so helpful. The parking was quite expensive at 26CHF per night but very convenient for it to be an option as it was right below the hotel.
Cons: Parking was expensive
9,6 Excellent
Pros: Front desk service is good and very helpful.
Cons:
10,0 Excellent
Pros: Location was exceptional! Right by the bridge and old town. Breakfast included was perfect. Front desk was very knowledgeable and made our trip to Pilatus a breeze.
Cons:
With a stay at Ameron Luzern Hotel Flora, you'll be centrally located in Lucerne, within a 5-minute walk of Chapel Bridge and KKL Lucerne. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lucerne? This hotel features 1647 square feet (153 square meters) of event facilities. Self parking (subject to charges) is available onsite.
With a stay at Chateau Guetsch in Lucerne, you'll be within a 10-minute drive of Lion Monument and Chapel Bridge. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Overall 8,7 Excellent
Based on 2 385 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
6,0
Pros: Good location , friendly staff
Excellent
10,0
Pros: Everything is spectacular, the view is stunning and the staff superb
Okay
4,0
Pros: The place and the view.
Excellent
9,0
Pros: Charming place, beautiful views, spacious room
Excellent
9,4
Pros: Absolutely beautiful hotel, extremely attentive bar staff and views of the city fantastic enough to make you feel filthy rich.
Excellent
9,0
Pros: Love the reconstruction and decor of an old Chateau turned new again, It's hard to take something that massive and old and make it elegant and romantic but Bravo to whoever did it because it's absolutely stunning. The bar is fantastic and the view is incredible. Breakfast is amazing, so many selections of food, sure to fit everyone's needs. The fruit selection was especially great!
Excellent
10,0
Pros: Breathtaking View! Awesome bathtub for a bubble bath! Delicious breakfast with a view! I would highly recommend this hotel and we would stay here again.
Excellent
10,0
Pros: They hold tables at the resturant for hotel guest, and if you pass on the table you are truly missing out. The view is phenomenal and the food excellent.
Details
Reviews
Overall 8,7 Excellent
Based on 2 385 reviews
Location
9,3
Bar
8,9
Breakfast
8,3
Room
8,3
Service
7,2
Cleanliness
6,1
WiFi
5,4
Comfort
5,1
Wellness Area
4,6
Location
9,1
Bar
8,8
Breakfast
8,4
Room
8,0
Service
7,2
Cleanliness
6,4
Comfort
5,2
Location
9,2
Bar
8,9
Breakfast
8,2
Room
8,0
Service
6,9
Cleanliness
6,3
Comfort
4,9
Location
9,4
Room
8,2
Location
9,4
Room
7,6
6,0 Good
Pros: Good location , friendly staff
Cons: Radiator unadjustable and too hot in room . Cocktail bar closed for private function and not available to hotel guests .
10,0 Excellent
Pros: Everything is spectacular, the view is stunning and the staff superb
Cons:
4,0 Okay
Pros: The place and the view.
Cons: Restaurant, worst experience in my life. I can't describe.
9,0 Excellent
Pros: Charming place, beautiful views, spacious room
Cons: breakfast pretty basic in my view
9,4 Excellent
Pros: Absolutely beautiful hotel, extremely attentive bar staff and views of the city fantastic enough to make you feel filthy rich.
Cons: The people of this region seem to embrace the summer season and the heat that can go with it. Be prepared to go completely without air conditioning.
9,0 Excellent
Pros: Love the reconstruction and decor of an old Chateau turned new again, It's hard to take something that massive and old and make it elegant and romantic but Bravo to whoever did it because it's absolutely stunning. The bar is fantastic and the view is incredible. Breakfast is amazing, so many selections of food, sure to fit everyone's needs. The fruit selection was especially great!
Cons: The pillows were awful, flat zero support and we found the bed a bit hard
10,0 Excellent
Pros: Breathtaking View! Awesome bathtub for a bubble bath! Delicious breakfast with a view! I would highly recommend this hotel and we would stay here again.
Cons:
10,0 Excellent
Pros: They hold tables at the resturant for hotel guest, and if you pass on the table you are truly missing out. The view is phenomenal and the food excellent.
Cons: The room did not have AC, a heater yes, but the hotel said they are working on this issue. Also the AC would not be necessary often but unfortanently me and my fiancé were in town when the high was 34.
With a stay at Chateau Guetsch in Lucerne, you'll be within a 10-minute drive of Lion Monument and Chapel Bridge. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
With a stay at Des Alpes Luzern, you'll be centrally located in Lucerne, just a 3-minute walk from Chapel Bridge and 7 minutes by foot from KKL Lucerne. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8,7 Excellent
Based on 1 926 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Lovely hotel. Fabulous view of the Chapel Bridge. Clean and comfortable. Very nice staff.
Good
7,0
Pros: The view from the window was really beautiful. The floors were charming (old and creaky in positive way) in the room.
Excellent
10,0
Pros: The hotel was within sight of the train station. Just a short walk across the bridge and there you were. Our room overlooked the famous old bridge and was within walking distance of everything we wish to see. The hotel staff was extremely friendly and helpful and the bed was very comfortable, room was very clean and if you can afford it get the balcony room. We will definitely return to Hotel Des Alps!
Excellent
8,0
Pros: The location by the river, embedded in the old town and 10 minutes walk to the station. Rooms well laid out and furnished to a high standard. Bedding very comfortable. Reception staff very friendly
Excellent
10,0
Pros: Very close proximity to Lucerne station.. Very helpful staff since we arrive on our accommodation late from Paris. Breakfast is awesome. The room is modernized but the lay out is kinda different and small to move freely. Shampoo and Body wash are on the best caliber..Sea salt scent and very soft to skin.I loved it.
Excellent
8,8
Excellent
9,0
Pros: the staff were very accommodating with my change of dates at short notice. The staff were friendly and accommodating and the hotel is an ideal location.
Excellent
9,0
Pros: Excellent location, great breakfast and staff.
Okay
4,7
Pros: Hotel Des Alpes is very near to the train station. About 10 mins walk. And is a stone throw away from Chapel Bridge. Booked this room due to the convenience. Rooms was spacious but very basic.
Good
6,3
Pros: The location was great.
Good
7,7
Pros: Very nice location!
Good
7,0
Pros: The location was excellent almost directly opposite the the famous Kapellbrücke (chapel bridge) which my waterfront room had a great view of. it is also part of the picturesque old city. The main train station, the exhibition centre & Luzern museum of arts (KKL) were a stone's throw away. My room was spacious, comfortable, clean and tidy. The en suite was immaculate. On the whole, the staff were friendly, smiling and helpful.
Good
7,0
Pros: Fantastic central location for tourists to Lucerne. Good size room at a very reasonable price. Great river and mountain view from river side rooms
Good
7,0
Pros: Good location close to the old town & easy walk from the railway station. Good buffet breakfast & helpful staff. Comfortable bedroom & generally nice ambience to the hotel.
Good
7,2
Pros: Good location, lovely room and great en suite shower room, quiet for a city centre, lovely breakfast terrace and good breakfast
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Cons: $self.cons
Good
7,6
Pros: Our room was on the 5th floor, and we had a lovely balcony with a view of the river. The room was very nice and clean. Breakfast was good.
Excellent
8,0
Pros: Great for Lake view and City centre, all clean and nice breakfast
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Cons: $self.cons
Okay
5,2
Pros: very good location,and a great view of the town.Friendly staff and well maintained place.
Details
Reviews
Overall 8,7 Excellent
Based on 1 926 reviews
Cleanliness
9,0
Comfort
8,4
Location
9,7
Services
8,3
Staff
9,1
Value for money
7,8
10,0 Excellent
Pros: Lovely hotel. Fabulous view of the Chapel Bridge. Clean and comfortable. Very nice staff.
Cons:
7,0 Good
Pros: The view from the window was really beautiful. The floors were charming (old and creaky in positive way) in the room.
Cons: Holes in bed sheet. Breakfast was underwhelming (not even butter served).
10,0 Excellent
Pros: The hotel was within sight of the train station. Just a short walk across the bridge and there you were. Our room overlooked the famous old bridge and was within walking distance of everything we wish to see. The hotel staff was extremely friendly and helpful and the bed was very comfortable, room was very clean and if you can afford it get the balcony room. We will definitely return to Hotel Des Alps!
Cons:
8,0 Excellent
Pros: The location by the river, embedded in the old town and 10 minutes walk to the station. Rooms well laid out and furnished to a high standard. Bedding very comfortable. Reception staff very friendly
Cons: Breakfast. No buffet allowed due to Corona restrictions which is totally understandable. But putting out one tiny basket of bread and one portion each of butter, jam, honey and Nutella for a family of 4 was crazy. Staff totally stressed and we waited a long time for drinks and more food.
10,0 Excellent
Pros: Very close proximity to Lucerne station.. Very helpful staff since we arrive on our accommodation late from Paris. Breakfast is awesome. The room is modernized but the lay out is kinda different and small to move freely. Shampoo and Body wash are on the best caliber..Sea salt scent and very soft to skin.I loved it.
Cons: The lift is kinda tight but atleast there is one.
8,8 Excellent
Pros:
Cons: Air conditioning!
9,0 Excellent
Pros: the staff were very accommodating with my change of dates at short notice. The staff were friendly and accommodating and the hotel is an ideal location.
Cons:
9,0 Excellent
Pros: Excellent location, great breakfast and staff.
Cons: Hotel Was under construction. Noisy and tiny lift to access the rooms
4,7 Okay
Pros: Hotel Des Alpes is very near to the train station. About 10 mins walk. And is a stone throw away from Chapel Bridge. Booked this room due to the convenience. Rooms was spacious but very basic.
Cons: The entrance is not via the river but have to go one round to the back. Lugging the luggage is difficult on the copper grounds. Staffs were not very friendly or maybe we are Asians? Walls of the rooms are very thin.
6,3 Good
Pros: The location was great.
Cons:
7,7 Good
Pros: Very nice location!
Cons: None!
7,0 Good
Pros: The location was excellent almost directly opposite the the famous Kapellbrücke (chapel bridge) which my waterfront room had a great view of. it is also part of the picturesque old city. The main train station, the exhibition centre & Luzern museum of arts (KKL) were a stone's throw away. My room was spacious, comfortable, clean and tidy. The en suite was immaculate. On the whole, the staff were friendly, smiling and helpful.
Cons: An adaptor for UK electrical plugs was not available, but the staff did there best to find me one.
7,0 Good
Pros: Fantastic central location for tourists to Lucerne. Good size room at a very reasonable price. Great river and mountain view from river side rooms
Cons: Reception staff could have been more helpful - no tourist information available and they didn't give any advice. No iron in hotel at all.
7,0 Good
Pros: Good location close to the old town & easy walk from the railway station. Good buffet breakfast & helpful staff. Comfortable bedroom & generally nice ambience to the hotel.
Cons: Everything was fine, no adverse comments to make.
7,2 Good
Pros: Good location, lovely room and great en suite shower room, quiet for a city centre, lovely breakfast terrace and good breakfast
7,6 Good
Pros: Our room was on the 5th floor, and we had a lovely balcony with a view of the river. The room was very nice and clean. Breakfast was good.
Cons: This was the only hotel we stayed in on our two-week trip to Switzerland that did not allow us to check in early. We only arrived a half-hour before check-in time and were not able to go to our room until 2 o'clock. Fortunately this was not the hotel we stayed in right after our transatlantic flight.
8,0 Excellent
Pros: Great for Lake view and City centre, all clean and nice breakfast
5,2 Okay
Pros: very good location,and a great view of the town.Friendly staff and well maintained place.
Cons: uncomfortable pillows . so ask for better ones.
With a stay at Des Alpes Luzern, you'll be centrally located in Lucerne, just a 3-minute walk from Chapel Bridge and 7 minutes by foot from KKL Lucerne. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Hotel Continental Park is centrally located in Lucerne, a 4-minute walk from KKL Lucerne and 6 minutes by foot from Jesuit Church. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Lucerne? This hotel has facilities measuring 4176 square feet (388 square meters), including a conference center. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.
Overall 8,7 Excellent
Based on 1 491 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8,0
Pros: Great location and friendly staff in the heart of Luzern. Nice, clean rooms with spacious beds and bathroom.
Excellent
8,8
Pros: Comfortable bed
Excellent
9,0
Pros: There is nothing which is not liked, Hotel location was fantastic, Rooms were clean, hotel is nicely maintained, staff was too polite and helpful. And best was concierge...They know the Top location of Switzerland so well, we got all relevant information from our hotel itself..
Excellent
8,8
Pros: Very clean and comfortable. Excellent staff. Perfect location for vacationers . Very convenient to train station and old town.
Mediocre
2,0
Excellent
9,7
Pros: Great family room and breakfast
Excellent location
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Details
Reviews
Overall 8,7 Excellent
Based on 1 491 reviews
Location
9,7
Service
9,0
Vibe
8,9
Breakfast
8,3
WiFi
7,8
Room
7,4
Comfort
5,4
Location
9,5
Service
9,1
Breakfast
8,2
Room
6,2
Comfort
4,7
Location
9,6
Service
9,1
Breakfast
8,1
Room
7,1
Comfort
5,2
Location
9,6
Service
9,0
Breakfast
8,5
Room
7,2
Comfort
5,8
Location
9,8
Service
9,0
Breakfast
8,6
Room
7,0
Comfort
5,6
8,0 Excellent
Pros: Great location and friendly staff in the heart of Luzern. Nice, clean rooms with spacious beds and bathroom.
Cons: Nothing
8,8 Excellent
Pros: Comfortable bed
Cons: Windows in the bathroom
9,0 Excellent
Pros: There is nothing which is not liked, Hotel location was fantastic, Rooms were clean, hotel is nicely maintained, staff was too polite and helpful. And best was concierge...They know the Top location of Switzerland so well, we got all relevant information from our hotel itself..
Cons: They can improve on breakfast varieties.
8,8 Excellent
Pros: Very clean and comfortable. Excellent staff. Perfect location for vacationers . Very convenient to train station and old town.
Cons: A bit of street noise.
2,0 Mediocre
Pros:
Cons: Non refundable money for covid19 situation
9,7 Excellent
Pros: Great family room and breakfast
Excellent location
Cons: The building was under construction, nobody told us when booking. A little noisy due to the construction that started 8 am.
Still a great hotel
Hotel Continental Park is centrally located in Lucerne, a 4-minute walk from KKL Lucerne and 6 minutes by foot from Jesuit Church. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Lucerne? This hotel has facilities measuring 4176 square feet (388 square meters), including a conference center. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.
Designed by the celebrated Parisian architect Jean Nouvel, the hotel is tranquilly and centrally situated next to an adjacent park in the heart of Lucerne.The Culture and Convention Center, the historic quarter with its lake promenade and the train station are all accessible within a 5-minute walk. Completely conceived and designed by Nouvel, the interiors are an architectural marvel and bear Nouvel's classic hallmark - the interplay of wood and steel. All of The Hotel's vertical panels are made from wood, whilst the horizontal panels are made from stainless steel. The purposefully understated corridor leads guests into the rooms, each with large windows that open up breath-taking views of the city and the park next to the hotel. Each room is unique, with different ceiling or wall projections depicting 30 film scenes from Nouvel's own personal background, creating a cinematic experience for guests.
Overall 8,7 Excellent
Based on 309 reviews
All reviews
- All reviews
- Couples
Good
6,7
Excellent
9,0
Pros: Great service from the morning-shift staff. Alluring decoration, minimalist interior design, love the room so much
Excellent
9,2
Pros: the staff is super.
Excellent
8,0
Pros: The room was excellent. Bathroom was awesome- they have Occitane products!
-773937.jpg?width=330&height=170&xhint=378&yhint=632&crop=true)
Details
Reviews
Overall 8,7 Excellent
Based on 309 reviews
Location
9,7
Service
9,0
Vibe
8,6
Comfort
8,5
Room
8,1
Breakfast
6,2
Food
5,7
Location
9,6
Service
9,1
Room
7,9
6,7 Good
Pros:
Cons: The hotel give you the impression it,s more high standards but it’ s not.
9,0 Excellent
Pros: Great service from the morning-shift staff. Alluring decoration, minimalist interior design, love the room so much
Cons:
9,2 Excellent
Pros: the staff is super.
Cons: not a big fan of the decoration of the rooms. but some others may like them a lot.
8,0 Excellent
Pros: The room was excellent. Bathroom was awesome- they have Occitane products!
Cons: The corridors were spooky!
Designed by the celebrated Parisian architect Jean Nouvel, the hotel is tranquilly and centrally situated next to an adjacent park in the heart of Lucerne.The Culture and Convention Center, the historic quarter with its lake promenade and the train station are all accessible within a 5-minute walk. Completely conceived and designed by Nouvel, the interiors are an architectural marvel and bear Nouvel's classic hallmark - the interplay of wood and steel. All of The Hotel's vertical panels are made from wood, whilst the horizontal panels are made from stainless steel. The purposefully understated corridor leads guests into the rooms, each with large windows that open up breath-taking views of the city and the park next to the hotel. Each room is unique, with different ceiling or wall projections depicting 30 film scenes from Nouvel's own personal background, creating a cinematic experience for guests.
With a stay at Waldstaetterhof Swiss Quality Hotel, you'll be centrally located in Lucerne, within a 5-minute walk of KKL Lucerne and Chapel Bridge. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8,6 Excellent
Based on 1 724 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,0
Pros: All is good
Excellent
8,6
Pros: Location! in front of the train station and the centre.
Excellent
9,2
Pros: Well centered close proximity to the central station and the KKL
Good
7,0
Pros: The position was very good. The reception and restaurant staff were very nice. Few bars and restaurants nearby. The train station is just in front.
Excellent
9,0
Pros: Location! We had very heavy luggages but it was so easy because it was so near to the station!
Good
7,0
Pros: Perfect location, and the price reflecting 3 stars level. Railway station just a few steps from the hotel, and city center as well.
Okay
5,0
Pros: Location - easy access to train. Plenty to do in area and in walking distance
Excellent
10,0
Pros: Excellent location...right next to the station and a quick walk from the lake!
Excellent
8,8
Pros: Lovely Hotel with very friendly and helpful staff. Super breakfast with lots of choice. Clean and spacious room, I was in a single room and bigger than most singles. Kettle provided in the room. 100m from the train station and within walking distance to everything. Enjoyed it a lot. And the Building is gorgeous.
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Details
Reviews
Overall 8,6 Excellent
Based on 1 724 reviews
Location
9,7
Breakfast
9,2
Service
9,1
WiFi
8,4
Room
6,5
Bar
4,4
Comfort
4,2
Location
9,8
Breakfast
9,0
Service
8,8
Room
5,7
Comfort
3,9
Location
9,6
Breakfast
9,3
Service
9,0
Room
5,9
Comfort
3,5
Location
9,8
Breakfast
9,3
Service
8,9
Room
5,9
Comfort
4,3
Location
9,5
Service
9,3
Breakfast
9,3
Room
5,8
Comfort
4,4
9,0 Excellent
Pros: All is good
Cons: Good
8,6 Excellent
Pros: Location! in front of the train station and the centre.
Cons: Price, far too expensive.
9,2 Excellent
Pros: Well centered close proximity to the central station and the KKL
Cons:
7,0 Good
Pros: The position was very good. The reception and restaurant staff were very nice. Few bars and restaurants nearby. The train station is just in front.
Cons: At 8 in the morning, for two times, the staff opened the door of my room. The first time they open the door and I couldn't see them in the corridor. The second time I was able to talk with them, they excused and stated that they didn't know the room was occupied. They should know.
9,0 Excellent
Pros: Location! We had very heavy luggages but it was so easy because it was so near to the station!
Cons: The power points were at awkward places though. But that’s just a very very minor minus point.
7,0 Good
Pros: Perfect location, and the price reflecting 3 stars level. Railway station just a few steps from the hotel, and city center as well.
Cons: No functional heating. Regulation of cold/warm water very bad in the room No. 408 - I had practically permanently warm water. During the breakfast nobody was serving coffee until I stand up to leave - the they came but it was too late.
5,0 Okay
Pros: Location - easy access to train. Plenty to do in area and in walking distance
Cons: Room was cold - hotel very noisy Bed not comfortable
10,0 Excellent
Pros: Excellent location...right next to the station and a quick walk from the lake!
Cons:
8,8 Excellent
Pros: Lovely Hotel with very friendly and helpful staff. Super breakfast with lots of choice. Clean and spacious room, I was in a single room and bigger than most singles. Kettle provided in the room. 100m from the train station and within walking distance to everything. Enjoyed it a lot. And the Building is gorgeous.
Cons: Uses free city wifi and I had to keep reconnecting to it. It didn’t always work well in my room but works well downstairs. Being close to train station on a main road I expected some noise and they do provide ear plugs. The location outweighs the traffic!
With a stay at Waldstaetterhof Swiss Quality Hotel, you'll be centrally located in Lucerne, within a 5-minute walk of KKL Lucerne and Chapel Bridge. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
The century-old City Palais located in the very heart of Lucerne has been masterfully restored. Concealed behind the historical facade lies the Renaissance Lucerne Hotel - a first-class, distinctive luxury hotel offering a blend of personal attention, stylish ambience and cutting-edge technical amenities with complimentary W-Lan. Enjoy contemporary comfort and visit Lucerne - the City of Lights and its tourist attractions from our doorstep. Lake Lucerne, the world-famous Chapel Bridge, the Lion Monument, the old historic city center and the Culture & Convention Center (KKL) among others are only a stone's throw away. Lucerne's landmark mountains, Pilatus, Rigi and Titlis are definitely worth a visit or alternatively take one of the many boat excursions on the lake. Lucerne train station is located within a 3-minute walk where convenient, regular train connections to the business and financial centers of Zug and Zurich are easily reached. Zurich International Airport is located 1 hour away.
Overall 8,5 Excellent
Based on 581 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9,0
Pros: Excellent location. Room super comfortable with lovely beds and fabulous shower. People all very friendly and helpful. We enjoyed our short stay.
Excellent
9,0
Pros: Location and staff
Excellent
8,0
Pros: We arrived a bit earlier but it was not a problem to check us in. The room was very clean and location of the hotel fantastic - everything is in the walking distance. Checkout without any issues.
Excellent
9,0
Pros: Breakfast OK. The personnel very cooperative and friendly.
Excellent
10,0
Pros: Staff were very attentive - excellent hospitality Very easy check in and check out Location is was excellent The hotel provided us a parking at a good rate
Excellent
10,0
Pros: 5 minutes walk to the bride and great restaurants. Less than 5 min walk to the train station.
Excellent
9,0
Pros: I made last minute changes to arrive early and contacted the hotel for an earlier booking- 2 nights rather than 1-which they accommodated promptly and efficiently. Hotel employee was fantastic. My traveling companion was challenging. But the sta
Excellent
8,0
Pros: Very friendly reception. Accommodating when arrived
Excellent
10,0
Pros: Location and staff were great
Good
7,5
Pros: Location and staff
Details
Reviews
Overall 8,5 Excellent
Based on 581 reviews
Service
9,3
Location
9,3
Breakfast
8,2
Room
7,7
Comfort
6,0
Value
5,5
Bar
5,0
Location
9,3
Service
9,0
Room
7,2
Comfort
5,9
Service
9,4
Location
9,4
Room
6,8
Comfort
6,0
Location
9,4
Room
7,3
9,0 Excellent
Pros: Excellent location. Room super comfortable with lovely beds and fabulous shower. People all very friendly and helpful. We enjoyed our short stay.
Cons:
9,0 Excellent
Pros: Location and staff
Cons: Restroom is separate to bathroom and toilet. It is also small.
8,0 Excellent
Pros: We arrived a bit earlier but it was not a problem to check us in. The room was very clean and location of the hotel fantastic - everything is in the walking distance. Checkout without any issues.
Cons:
9,0 Excellent
Pros: Breakfast OK. The personnel very cooperative and friendly.
Cons: Very slippery floor in the shower bath.
10,0 Excellent
Pros: Staff were very attentive - excellent hospitality Very easy check in and check out Location is was excellent The hotel provided us a parking at a good rate
Cons: Nothing at all
10,0 Excellent
Pros: 5 minutes walk to the bride and great restaurants. Less than 5 min walk to the train station.
Cons:
9,0 Excellent
Pros: I made last minute changes to arrive early and contacted the hotel for an earlier booking- 2 nights rather than 1-which they accommodated promptly and efficiently. Hotel employee was fantastic. My traveling companion was challenging. But the sta
Cons: No. I was thoroughly impressed with everyone. I have 20+ years in hotel/restaurant management and even i may have lost my cool with my traveling companion's behavior (as i did several times during our trip) but your staff was exceptional dealing with her.
8,0 Excellent
Pros: Very friendly reception. Accommodating when arrived
Cons: No aircon in room
10,0 Excellent
Pros: Location and staff were great
Cons:
7,5 Good
Pros: Location and staff
Cons: Quality and cost
The century-old City Palais located in the very heart of Lucerne has been masterfully restored. Concealed behind the historical facade lies the Renaissance Lucerne Hotel - a first-class, distinctive luxury hotel offering a blend of personal attention, stylish ambience and cutting-edge technical amenities with complimentary W-Lan. Enjoy contemporary comfort and visit Lucerne - the City of Lights and its tourist attractions from our doorstep. Lake Lucerne, the world-famous Chapel Bridge, the Lion Monument, the old historic city center and the Culture & Convention Center (KKL) among others are only a stone's throw away. Lucerne's landmark mountains, Pilatus, Rigi and Titlis are definitely worth a visit or alternatively take one of the many boat excursions on the lake. Lucerne train station is located within a 3-minute walk where convenient, regular train connections to the business and financial centers of Zug and Zurich are easily reached. Zurich International Airport is located 1 hour away.
2015 TripAdvisor Hall of Fame-Certificate of Excellence for 5 years
Overall 8,4 Excellent
Based on 2 427 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Mentioned Food Location Staff
Good
6,0
Pros: The room size is good
Excellent
10,0
Pros: Extremely clean hotel with excellent customer service desk.
Good
6,0
Pros: Location of this hotel is perfect for city tour.
Excellent
9,2
Pros: About the interior of the room and its lake view . So comforting
Excellent
10,0
Pros: Staffs are friendly and room was in perfect condition
Excellent
9,6
Pros: Perfect room, lot of space and very clean.
Excellent
10,0
Pros: The location is great. Next to the main station, like 5min walking. And the staffs from the reception and bar, they were so nice!!! I had a good time :)
Excellent
8,0
Pros: Great location and price.
Details
Reviews
Overall 8,4 Excellent
Based on 2 427 reviews
Location
8,9
Comfort
8,2
Room
8,0
Cleanliness
7,4
Service
7,0
Breakfast
6,7
Food
6,2
Value
3,6
Location
8,7
Room
7,7
Breakfast
6,8
Service
6,4
Food
6,1
Value
3,3
Location
8,9
Room
7,7
Cleanliness
6,9
Breakfast
6,7
Service
6,7
Food
5,6
Value
3,4
Location
9,1
Room
7,4
Service
7,3
Breakfast
6,5
Value
3,8
Location
8,5
Comfort
8,5
Room
7,8
Service
7,0
Value
3,3
10,0 Excellent
Pros: Mentioned Food Location Staff
Cons: Superb in every single sense.... Staff, breakfast, location..... Hospitality is fantabulous!!!!!! Thanks Henrique Marcelo Stefan All from front desk and supported in everything
6,0 Good
Pros: The room size is good
Cons: Breakfast is too expensive
10,0 Excellent
Pros: Extremely clean hotel with excellent customer service desk.
Cons:
6,0 Good
Pros: Location of this hotel is perfect for city tour.
Cons: Room were not great. Staff was not friendly.
9,2 Excellent
Pros: About the interior of the room and its lake view . So comforting
Cons:
10,0 Excellent
Pros: Staffs are friendly and room was in perfect condition
Cons: Tv channel was too old
9,6 Excellent
Pros: Perfect room, lot of space and very clean.
Cons:
10,0 Excellent
Pros: The location is great. Next to the main station, like 5min walking. And the staffs from the reception and bar, they were so nice!!! I had a good time :)
Cons: the restaurant
8,0 Excellent
Pros: Great location and price.
Cons: Too warm in the room.
Welcome to the light-flooded four-star Hotel Astoria amidst the fascinating city of Lucerne, the idyllic and urban centre of Switzerland. There are 243 rooms in different categories, from the simple standard room up to the fancy Deluxe Design room waiting for you. In our award-winning restaurants and bars we spoil you at the highest level with cuisine from Thailand, Italy and Indochina. At last our 14 function rooms on 1100 square meters of meeting space complete our range.
Overall 8,3 Excellent
Based on 2 951 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,6
Pros: Great location and really clean! There is a bar in the last floor!
Okay
5,7
Okay
4,0
Pros: location
Excellent
8,0
Pros: Location was great. Clean and tidy room. Decent price. Staff in the reception were helpful and professional.
Excellent
10,0
Pros: The staff allowed us a late checkout when work meant we were delayed, and then were even delayed for that checkout time.
Restaurant manager in La Cecina served us Pizza even though the kitchen was closed!
Excellent
8,8
Pros: Nice and comfortable room. Great location
Details
Reviews
Overall 8,3 Excellent
Based on 2 951 reviews
Location
9,4
Breakfast
8,5
Service
8,2
Room
6,8
WiFi
5,8
Value
5,5
Wellness Area
3,6
Location
9,4
Breakfast
8,9
Service
8,0
Room
6,0
Value
5,0
Location
9,3
Breakfast
8,3
Service
7,9
Room
6,2
Value
5,5
Location
9,4
Breakfast
8,6
Service
8,5
Room
7,1
Value
5,2
Location
9,2
Service
8,4
Vibe
8,0
Room
6,0
9,6 Excellent
Pros: Great location and really clean! There is a bar in the last floor!
Cons: It would be great to have a kettle
5,7 Okay
Pros:
Cons: Room was over-heated and there was no in-room ability to adjust. Staff assembling and chatting in court-yard from very very early made opening window impossible. Hallway noise (conversations and doors of other rooms) extremely loud. A terrible nights sleep.
4,0 Okay
Pros: location
Cons: not at all kid friendly hotel. there is no kettle in room . it became difficult to survive with a kid . the guy at the front desk flatly refused to provide one and asked me to check if coffee shop in level 0 can help. he didn't even offer to help me or come along i or send someone to coordinate. Though the girl at coffee shop helped me regarding warming milk and water for my kid. Everytime going to coffee shop to get things done was really troublesome(That too the lady was kind enough to oblige or else things could have been worse). Moreover, as they don't provide kettle , so don't expect tea/coffee in your room.Difficult to survive in cold climate with no tea /coffee. The hotel lacks basic facilities as mentioned aforesaid which is quite unlike a 4 star property as this hotel is.
8,0 Excellent
Pros: Location was great. Clean and tidy room. Decent price. Staff in the reception were helpful and professional.
Cons: The sound proofing in the room could have been better. You could hear the elevator and the other people on the floor. Showerhead was out of date and didn't fit in the otherwise great bathroom. The wifi situation was unfortunate but probably not constant issue.
10,0 Excellent
Pros: The staff allowed us a late checkout when work meant we were delayed, and then were even delayed for that checkout time.
Restaurant manager in La Cecina served us Pizza even though the kitchen was closed!
Cons: Not much
8,8 Excellent
Pros: Nice and comfortable room. Great location
Cons: Very poor wifi and no kettle in the room.
Welcome to the light-flooded four-star Hotel Astoria amidst the fascinating city of Lucerne, the idyllic and urban centre of Switzerland. There are 243 rooms in different categories, from the simple standard room up to the fancy Deluxe Design room waiting for you. In our award-winning restaurants and bars we spoil you at the highest level with cuisine from Thailand, Italy and Indochina. At last our 14 function rooms on 1100 square meters of meeting space complete our range.
With a stay at Hotel Ambassador, you'll be centrally located in Lucerne, steps from Loewenplatz and within a 5-minute walk of Lion Monument. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
Overall 8,2 Excellent
Based on 1 362 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9,2
Pros: Good location, close old town and Luzern HB.
Excellent
10,0
Pros: We stayed for 5 days and appreciated the friendliness of the staff in helping with something small like extra cushions to big things like locating the nearest police station for a wallet lost in Genève. The breakfasts was great and we appreciated the availability of free tea & coffee between 7:00 & 22:00 in the breakfast room every day. The location is perfect, just around the corner of the Old Town and the Lion Monument just up the street. The hotel is definitely good value for money.
Excellent
10,0
Pros: Really good place, good location and convenient parking
Excellent
8,8
Pros: We appreciated having a quiet, comfortable room and a modern, clean shower-room with all the requisite amenities, e.g. hairdryer, reading light, etc. The continental breakfast was good and plentiful. We also liked the fact that there was a bus stop right outside the front door making it easy to travel direct to the main station, facilitated by the complimentary ticket for public transport that all Lucerne hotels provide for their guests for the duration of their stay in the city.
Excellent
8,8
Pros: The breakfast buffet and coffee machine were highlights. There was a lovely garden which would have been great if it was warmer. The staff were most helpful, providing updates on train schedules and restaurant recommendations. The location was great - the view spectacular. We had a room for 3 and there was more than enough space.
Excellent
8,2
Pros: Decent breakfast, Larger room for 3 people, The hotel staff were very helpful
Details
Reviews
Overall 8,2 Excellent
Based on 1 362 reviews
Location
9,3
Service
8,5
WiFi
7,9
Breakfast
7,6
Room
6,1
Vibe
4,5
Comfort
4,3
Amenities
3,7
Location
9,3
Service
8,3
Breakfast
7,7
Room
5,4
Comfort
3,9
Vibe
3,9
Amenities
3,7
Location
9,4
Service
8,7
Breakfast
7,5
WiFi
6,6
Room
6,0
Comfort
4,2
Vibe
4,2
Amenities
3,8
Location
9,3
Service
8,3
Cleanliness
8,0
Breakfast
7,8
Room
5,7
Comfort
4,3
9,2 Excellent
Pros: Good location, close old town and Luzern HB.
Cons: Breakfast less to choose.
10,0 Excellent
Pros: We stayed for 5 days and appreciated the friendliness of the staff in helping with something small like extra cushions to big things like locating the nearest police station for a wallet lost in Genève. The breakfasts was great and we appreciated the availability of free tea & coffee between 7:00 & 22:00 in the breakfast room every day. The location is perfect, just around the corner of the Old Town and the Lion Monument just up the street. The hotel is definitely good value for money.
Cons: The wifi was not to good on the 5th floor but via the visitors card issued, we had the use of free wifi Luzern.
10,0 Excellent
Pros: Really good place, good location and convenient parking
Cons: Nothing
8,8 Excellent
Pros: We appreciated having a quiet, comfortable room and a modern, clean shower-room with all the requisite amenities, e.g. hairdryer, reading light, etc. The continental breakfast was good and plentiful. We also liked the fact that there was a bus stop right outside the front door making it easy to travel direct to the main station, facilitated by the complimentary ticket for public transport that all Lucerne hotels provide for their guests for the duration of their stay in the city.
Cons: The only thing we missed was not having a coffee/tea maker in the room but since there was the possibility to help oneself to coffee/tea in the breakfast area (complimentary) this was not a problem.
8,8 Excellent
Pros: The breakfast buffet and coffee machine were highlights. There was a lovely garden which would have been great if it was warmer. The staff were most helpful, providing updates on train schedules and restaurant recommendations. The location was great - the view spectacular. We had a room for 3 and there was more than enough space.
Cons: There was nothing that we did not like.
8,2 Excellent
Pros: Decent breakfast, Larger room for 3 people, The hotel staff were very helpful
Cons: Room was hot and did not have any air conditioning. When the window was open it was too noisy outside to sleep.
With a stay at Hotel Ambassador, you'll be centrally located in Lucerne, steps from Loewenplatz and within a 5-minute walk of Lion Monument. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
With a stay at Hotel Monopol, you'll be centrally located in Lucerne, within a 5-minute walk of KKL Lucerne and Chapel Bridge. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lucerne? This hotel has facilities measuring 689 square feet (64 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8,1 Excellent
Based on 1 468 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,8
Pros: It was my second hotel I chose to stay while visiting Lucerne, it is located just next door to main train station and heart of city , all perfect for me
Excellent
10,0
Pros: Location
Excellent
9,0
Pros: Excellent location, just at side of train station. Friendly staff and warm reception
Excellent
10,0
Pros: Great location, huge room. Friendly staff.
Excellent
9,0
Pros: Fantastic location, right by the train station. We also had a wonderful, spacious room with views of the lake. Very clean and great amenities. The Starbucks downstairs is a huge bonus.
Excellent
10,0
Pros: Great location, room was spacious. Helpful staff, nice breakfast.
Okay
5,0
Pros: Central location. According to global standards i would rate them with 3 stars. Nothing close to 4 start hotel. We have informed the hotel in advance about our baby, yet they have given us a room with wooden floor. After our requests, we have been "upgraded" to a more comfortable room.
Good
6,0
Pros: The size of the room was great. Nice front desk staff. Layout of the room apart from the bathroom was elegant, fonctional and well designed.
Okay
5,4
Pros: Just location was good. Staff was very friendly too
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Details
Reviews
Overall 8,1 Excellent
Based on 1 468 reviews
Location
9,5
Service
8,2
Breakfast
7,6
Room
6,7
Vibe
5,5
Comfort
5,0
Amenities
4,9
WiFi
3,8
Location
9,5
Service
8,7
Breakfast
7,7
Room
7,3
Vibe
5,5
Amenities
5,3
Location
9,4
Service
8,1
Breakfast
7,4
Room
5,7
Vibe
4,6
Amenities
4,5
Comfort
4,4
Location
9,5
Service
7,9
Breakfast
7,6
Room
6,6
Comfort
5,2
Vibe
4,8
Location
9,3
Service
8,2
Breakfast
7,1
Room
5,8
Comfort
4,4
8,8 Excellent
Pros: It was my second hotel I chose to stay while visiting Lucerne, it is located just next door to main train station and heart of city , all perfect for me
Cons: A bit old carpet , need to replace
10,0 Excellent
Pros: Location
Cons: People at the bar keep shouting at night
9,0 Excellent
Pros: Excellent location, just at side of train station. Friendly staff and warm reception
Cons:
10,0 Excellent
Pros: Great location, huge room. Friendly staff.
Cons: Sat night clubbing in the hotel was a little bit noisy, but not too bad.
9,0 Excellent
Pros: Fantastic location, right by the train station. We also had a wonderful, spacious room with views of the lake. Very clean and great amenities. The Starbucks downstairs is a huge bonus.
Cons: I dont know if this is a swiss thing, but customer service is most basic to barely existent. I wonder if 'figure it out yourself' is something that is valued. Not just at this hotel but many other locations in Switzerland the customer service and warmth seems lacking. I did observe that walking into a fancy hotel got you a lot more help and customer service. I didn't have to ask 20 questions to get help, nor did they send me to the tourist information center at the train station. These little things matter.
10,0 Excellent
Pros: Great location, room was spacious. Helpful staff, nice breakfast.
Cons: The mattress was worn, and pillow was not so comfortable.
5,0 Okay
Pros: Central location. According to global standards i would rate them with 3 stars. Nothing close to 4 start hotel. We have informed the hotel in advance about our baby, yet they have given us a room with wooden floor. After our requests, we have been "upgraded" to a more comfortable room.
Cons: - No lobby, no feeling of a 4 star hotel. - Very MENTORING approach when I have asked where was the parking area that I booked and paid for, as if I was guilty for not knowing it. - I would not stay here next time, even if it had one of the best locations in the town.
6,0 Good
Pros: The size of the room was great. Nice front desk staff. Layout of the room apart from the bathroom was elegant, fonctional and well designed.
Cons: No privacy between the bathroom and the room itself: sliding doors that are not soundproof nor preventing the one using the bathroom from being seen by an other person staying in the room. Wifi not stable and weak, that is not even an option in a 4* hotel anywhere in the world... Very suprising to encounter such an issue in Switzerland...
5,4 Okay
Pros: Just location was good. Staff was very friendly too
Cons: It is not a 4 stars for me. No lobby bar or restaurant; no gym or pool. Hotel entrance is share with a Mac Donald and some other businesses. Very ugly entrance. I would give a 2 stars for this hotel. Room were very hot; bad room view.
With a stay at Hotel Monopol, you'll be centrally located in Lucerne, within a 5-minute walk of KKL Lucerne and Chapel Bridge. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lucerne? This hotel has facilities measuring 689 square feet (64 square meters), including conference space. Self parking (subject to charges) is available onsite.
The ibis Styles Luzern City is a non-smoking hotel which is located in the historic centre of the city of Lucerne. Lucerne is a distinctive old town and its boutiques and café are easy to reach on foot. The Rigi, Pilatus and Titlis mountains are perfect for day trips. The hotel boasts a restaurant as well as seminar rooms.
Overall 7,7 Good
Based on 2 839 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
5,0
Pros: Walking distance from city centre
Excellent
9,0
Pros: They will provide free bus pass till the stay which is useful for local visits
Excellent
10,0
Pros: Very clean and tidy. Quiet at night. About two minutes walking distance to the lake, a few minutes walk to the old town. Great breakfast variety. Friendly staff!
Good
7,5
Pros: Convenient, clean and nice workers.
Excellent
10,0
Pros: Fab room upgrade. Outstanding balcony Staff very friendly especially a young lad on reception. Will definitely return
Excellent
9,0
Pros: Was greeted with a friendly helpful attitude explain all the essentials and have helpful suggestions on what to see and do. The bathroom was perfect
Details
Reviews
Overall 7,7 Good
Based on 2 839 reviews
WiFi
9,5
Location
9,4
Service
8,2
Breakfast
8,0
Room
5,5
Food
5,4
Vibe
5,0
Comfort
4,8
Cleanliness
4,6
Amenities
4,3
Bar
1,3
Location
9,6
WiFi
9,0
Breakfast
8,3
Service
8,1
Room
5,6
Food
5,4
Comfort
4,9
Cleanliness
4,6
Vibe
4,3
Amenities
3,9
Location
9,2
Breakfast
8,2
Service
7,9
Room
5,9
Food
5,8
Cleanliness
4,6
Vibe
4,1
Amenities
4,0
Location
9,3
Service
8,4
Breakfast
7,8
Food
5,0
Comfort
4,7
Room
4,7
Cleanliness
4,4
Vibe
4,2
Amenities
4,1
Location
9,6
Service
8,6
Breakfast
7,8
Room
6,7
Vibe
5,1
Cleanliness
5,0
Amenities
4,6
5,0 Okay
Pros: Walking distance from city centre
Cons: Urgent need of refurbishment
9,0 Excellent
Pros: They will provide free bus pass till the stay which is useful for local visits
Cons:
10,0 Excellent
Pros: Very clean and tidy. Quiet at night. About two minutes walking distance to the lake, a few minutes walk to the old town. Great breakfast variety. Friendly staff!
Cons:
7,5 Good
Pros: Convenient, clean and nice workers.
Cons: Not possible to reduce temperatur in bathroom.
10,0 Excellent
Pros: Fab room upgrade. Outstanding balcony Staff very friendly especially a young lad on reception. Will definitely return
Cons:
9,0 Excellent
Pros: Was greeted with a friendly helpful attitude explain all the essentials and have helpful suggestions on what to see and do. The bathroom was perfect
Cons: Only stayed one night and no coffee packets available to take to room
The ibis Styles Luzern City is a non-smoking hotel which is located in the historic centre of the city of Lucerne. Lucerne is a distinctive old town and its boutiques and café are easy to reach on foot. The Rigi, Pilatus and Titlis mountains are perfect for day trips. The hotel boasts a restaurant as well as seminar rooms.
The ibis budget Luzern City is an economy hotel and is only a 10-minute walk from the train station, downtown and the famous wooden Chapel Bridge. Ideal for excursions on Lake Lucerne, the Rigi, the Pilatus or the Stanserhorn. The local ski areas are about 35 minutes away from the hotel. The hotel has 128 comfortable rooms with air-cooling system, free Wi-Fi, pay parking and a restaurant nearby. Enjoy an economical stay on a weekend or during the week in Lucerne for two, with the family or in a group.
Overall 7,6 Good
Based on 7 532 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7,5
Pros: Good location
Poor
1,0
Good
6,3
Pros: It was a very small room for 4 adults. But comfortable.
Good
7,5
Pros: The location. We were provided with free passes for local transport.
Mediocre
3,0
Pros: It was a lot cheaper than most in the area
Excellent
9,0
Pros: Staff members are all friendly
Excellent
9,0
Pros: The room is small but very well designed, well lit, with basic amenities and with a nice view. it's accessible to the bus station, the staff are very polite and helpful.
Excellent
8,0
Pros: Convenience to transportation and city central. Super friendly staff! The room was small but adequate. Would stay there again and recommend it to others.
Excellent
10,0
Pros: helpful staffs,clean and splendid room and location is very near to bus stop and railway station. we had a pleasant stay. thank you
Excellent
10,0
Pros: Best thing about this place was location! It's close to the main train station and all location attractions. Big plus was receiving 2 free 1-day metro pass.
Details
Reviews
Overall 7,6 Good
Based on 7 532 reviews
WiFi
9,2
Location
9,0
Service
8,8
Breakfast
6,8
Room
4,5
Amenities
4,4
Comfort
2,6
Location
9,1
Service
8,7
WiFi
8,5
Breakfast
7,4
Amenities
4,5
Room
4,5
Comfort
2,6
Service
8,8
Location
8,8
WiFi
8,6
Breakfast
6,5
Amenities
4,8
Room
4,2
Comfort
2,3
Location
9,0
Service
8,7
Breakfast
6,8
Room
5,4
Amenities
4,6
Comfort
3,5
Location
8,9
Service
8,8
Breakfast
6,6
Room
5,2
Amenities
4,1
Comfort
3,1
7,5 Good
Pros: Good location
Cons: Small wc
1,0 Poor
Pros:
Cons: The hotel stole my money.
6,3 Good
Pros: It was a very small room for 4 adults. But comfortable.
Cons:
7,5 Good
Pros: The location. We were provided with free passes for local transport.
Cons: Room is very small for 3 persons
3,0 Mediocre
Pros: It was a lot cheaper than most in the area
Cons: Lack of front staff, towels were small, you walked out of the shower & straight into the room, so no privacy!
9,0 Excellent
Pros: Staff members are all friendly
Cons:
9,0 Excellent
Pros: The room is small but very well designed, well lit, with basic amenities and with a nice view. it's accessible to the bus station, the staff are very polite and helpful.
Cons:
8,0 Excellent
Pros: Convenience to transportation and city central. Super friendly staff! The room was small but adequate. Would stay there again and recommend it to others.
Cons: Nothing
10,0 Excellent
Pros: helpful staffs,clean and splendid room and location is very near to bus stop and railway station. we had a pleasant stay. thank you
Cons:
10,0 Excellent
Pros: Best thing about this place was location! It's close to the main train station and all location attractions. Big plus was receiving 2 free 1-day metro pass.
Cons:
The ibis budget Luzern City is an economy hotel and is only a 10-minute walk from the train station, downtown and the famous wooden Chapel Bridge. Ideal for excursions on Lake Lucerne, the Rigi, the Pilatus or the Stanserhorn. The local ski areas are about 35 minutes away from the hotel. The hotel has 128 comfortable rooms with air-cooling system, free Wi-Fi, pay parking and a restaurant nearby. Enjoy an economical stay on a weekend or during the week in Lucerne for two, with the family or in a group.
Where to stay in Lucerne?
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