Mandarin Oriental Palace, Luzern

5 stars
Haldenstrasse 10, Lucerne, Luzern, Switzerland
Lucerne, Switzerland
+41 41 588 18 88
9,5
Wonderful
based on 229 reviews
229 reviews
Sun 26/4
-
Mon 27/4
1 room, 2 guests
Deals from
R8 581
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room, bed type unknown
R8 581
Superior room, bed type unknown
R9 454
Superior room, bed type unknown
R9 511
Balcony
Bedroom
Outdoor view
Patio
Bathroom
Lobby
Bedroom
Balcony
Balcony
Restaurant
Bedroom
Conference room
Other
Bedroom
Bedroom
Bedroom
Bathroom
Other
Bedroom
Room amenity
Spa
Bedroom
Banquet hall
Outdoor view
Bedroom
Bedroom
Outdoor view
Restaurant
Restaurant
Bathroom
Bedroom
Bedroom
Restaurant
Building
Other
Bathroom
Living room
Living room
Bathroom
Other
Spa
Stairs
Bedroom
Other
Bedroom
Other
Bedroom
Bathroom
Balcony
Living room
Gym
Bedroom
Bedroom
Bedroom
Room amenity
Other
Other
Bedroom
Bedroom
Spa
Photos of Mandarin Oriental Palace, Luzern
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

4 restaurants, a full-service spa, and a 24-hour fitness center are available at this hotel. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Mandarin Oriental Palace, Luzern offers 136 accommodations with free minibar items and safes. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and toilets with an electronic bidet. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Recreational amenities at the hotel include a sauna and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
9,5
Wonderful rating
Based on 229 verified guest reviews

Latest deals for Mandarin Oriental Palace, Luzern

Sun 26/4
-
Mon 27/4
Superior room, bed type unknown
R8 581
nightly with fees
Superior room, bed type unknown
R9 454
nightly with fees
Superior room, bed type unknown
R9 511
nightly with fees
Deluxe room, bed type unknown
R27 488
nightly with fees
Superior room, 1 king bed
R9 573
nightly with fees
Deluxe room, bed type unknown
R29 509
nightly with fees
Superior room, bed type unknown
R9 705
nightly with fees
Superior room, bed type unknown
R9 835
nightly with fees
Deluxe room, bed type unknown
R26 382
nightly with fees
Superior room, bed type unknown
R9 849
nightly with fees
Superior room, bed type unknown
R9 953
nightly with fees
Deluxe room, bed type unknown
R31 685
nightly with fees
Superior room, bed type unknown
R12 733
nightly with fees
Superior room, bed type unknown
R12 993
nightly with fees
Superior room, bed type unknown
R16 319
nightly with fees
Superior room, 1 twin bed
R17 759
nightly with fees
King room, 2 king beds
R19 572
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Mandarin Oriental Palace, Luzern

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Valet parking
  • Business centre
  • Flat-screen TV
  • Free toiletries
  • Meeting/Banquet facilities

Services and conveniences

  • Conference rooms
  • Business centre
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible parking
  • Allergy-free room
  • No smoking
  • Designated smoking area

Basics

  • Wi-Fi (surcharge)
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Parking and transportation

  • EV charging station
  • Parking
  • Airport shuttle (surcharge)
  • Valet parking
  • Shuttle service (additional charge)

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobe
  • Private bathroom

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Trouser press

General

  • Slippers
  • Interconnected room(s) available
  • Lockers
  • Telephone
  • Storage available

Dining

  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Food can be delivered to guest accommodation

Health and safety

  • Daily housekeeping
  • First-aid kit
  • 24-hour security
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Pool and spa

  • Spa
  • Sauna
  • Steam room

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Media and entertainment

  • Flat-screen TV
  • Library

Workspace

  • Fax/photocopying
  • Desk

Bedroom

  • Fold-up bed

Things to do

  • Bicycle hire

Fitness

  • Fitness centre

Reviews of Mandarin Oriental Palace, Luzern

9,5
Wonderful
229 verified ratings
Wonderful
172
Very good
20
Good
14
Okay
7
Fair
6
Mediocre
4
Poor
6

Summary of reviews

Guests say
Guests appreciated the hotel's prime location and cleanliness, enjoying beautiful views and welcoming staff. However, many reviews highlighted significant service issues, particularly in the restaurant and room service, which did not meet the expectations of a five-star establishment.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service3 out of 10
Sort by:Most recent

Show results that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

Haldenstrasse 10, Lucerne, Luzern

What's nearby

  • Grand Casino Luzern218 m
  • Hofkirche0.4 km
  • Bourbaki Panorama0.7 km
  • Löwendenkmal0.8 km
  • Lucerne Culture and Congress Centre0.8 km
  • Glacier Garden0.8 km
  • Wilhelm Tell Express0.9 km
  • Luzern Train Station1 km
  • Kapellbrücke1 km
  • Old Town1.1 km
  • Rathaus Lucerne1.1 km
  • Swiss Transport Museum1.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Mandarin Oriental Palace, Luzern

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Mandarin Oriental Palace, Luzern

  • How long should you stay at Mandarin Oriental Palace, Luzern? KAYAK users usually book their rooms here for 6 days.

FAQs when booking at Mandarin Oriental Palace, Luzern

  • Where is Mandarin Oriental Palace, Luzern located?

    Mandarin Oriental Palace, Luzern is located at Haldenstrasse 10, 1,1 km from the centre of Lucerne. Grand Casino Luzern is the closest landmark to Mandarin Oriental Palace, Luzern.

  • When is check-in time and check-out time at Mandarin Oriental Palace, Luzern?

    Check-in time is 15:00 and check-out time is 12:00 at Mandarin Oriental Palace, Luzern.

  • How far is Mandarin Oriental Palace, Luzern from the airport?

    Mandarin Oriental Palace, Luzern is 48,1 km from Zurich. Mandarin Oriental Palace, Luzern is 64,2 km from Belp.

  • How does KAYAK find such great Mandarin Oriental Palace, Luzern hotel deals?

    KAYAK scours the web for all room deals available at Mandarin Oriental Palace, Luzern in Lucerne and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mandarin Oriental Palace, Luzern and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mandarin Oriental Palace, Luzern.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
47% cheaperArt Deco Hotel Montana9 Excellent (575 reviews)0,14 kmRestaurant, Bar/Lounge, Room serviceR5 299+
5-star hotel
41% cheaper
Penthouse by Art Deco Hotel Montana
8.7 Excellent (174 reviews)0,14 kmRoom service, Free Wi-FiR5 867+
3-star hotel
73% cheaperHotel Royal Luzern8.3 Excellent (1 793 reviews)0,16 kmBar/Lounge, Free Wi-Fi, Wi-Fi available in all areasR2 734+
3-star hotel
68% cheaper
Hotel Beau Séjour Lucerne
8.7 Excellent (1 672 reviews)0,22 kmBar/Lounge, Free Wi-Fi, Wi-Fi available in all areasR3 236+

Cheapest

See cheapest stays in Lucerne
4-star hotel
83% cheaperHotel Luzernerhof7.6 Good (2 559 reviews)0,68 kmRestaurant, Room service, Free Wi-FiR1 729+
3-star hotel
80% cheaperHotel Lestelle - self check-in6.4 Good (1 510 reviews)1,15 kmAdults only, Restaurant, Free Wi-FiR1 959+
3-star hotel
78% cheaper
Barabas Luzern
8 Excellent (4 347 reviews)1,21 kmRestaurant, Free Wi-Fi, Tea/coffee makerR2 153+
3-star hotel
77% cheaperAltstadt Hotel Magic Luzern7.7 Good (1 664 reviews)1,14 kmAdults only, Free Wi-Fi, Coffee machineR2 275+

Most recommended

See most recommended stays in Lucerne
5-star hotel
32% cheaperHotel Schweizerhof Luzern9.4 Excellent (1 552 reviews)0,76 kmFitness centre, Restaurant, Bar/LoungeR6 747+
4-star hotel
58% cheaperHotel des Balances9.1 Excellent (2 805 reviews)1,23 kmRestaurant, Bar/Lounge, Room serviceR4 242+
4-star hotel
47% cheaperArt Deco Hotel Montana9 Excellent (575 reviews)0,14 kmRestaurant, Bar/Lounge, Room serviceR5 299+
5-star hotel
31% cheaperGrand Hotel National Luzern8.8 Excellent (1 009 reviews)0,41 kmIndoor pool, Restaurant, Bar/LoungeR6 914+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,8
1,1 km
Zurich
48,1 km

Everything you need to know for your stay in Lucerne