5 stars
Mandarin Oriental Palace, Luzern
Photos of Mandarin Oriental Palace, Luzern
Overview
Belle Époque hotel with 4 restaurants and a full-service spa 4 restaurants, a full-service spa, and a 24-hour fitness center are available at this hotel. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Mandarin Oriental Palace, Luzern offers 136 accommodations with free minibar items and safes. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and toilets with an electronic bidet. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Recreational amenities at the hotel include a sauna and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Mandarin Oriental Palace, Luzern
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Valet parking
- Business centre
- Flat-screen TV
- Free toiletries
Services and conveniences
- Conference rooms
- Business centre
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
Basics
- Wi-Fi (surcharge)
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Allergy-free room
- No smoking
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Bathrobe
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Pool and spa
- Spa and wellness centre
- Spa
- Sauna
- Steam room
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Valet parking
- Shuttle service (additional charge)
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Outdoor
- Terrace/Patio
- Balcony
- Garden
General
- Lockers
- Telephone
- Storage available
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Media and entertainment
- Flat-screen TV
Bedroom
- Fold-up bed
Things to do
- Bicycle hire
Fitness
- Fitness centre
Reviews of Mandarin Oriental Palace, Luzern
9.3
Wonderful
210 verified ratings
Wonderful
155
Very good
20
Good
14
Okay
6
Fair
5
Mediocre
4
Poor
6
Summary of reviews
Guests say
Guests have praised the hotel for its excellent location and outstanding service. Many reviews highlight the comfort and cleanliness of the rooms, with some noting the luxurious amenities. However, a few guests mentioned issues with room readiness and dining service hours.AI-generated from customer reviews
Sort by:Most recent
Score by provider
9.3 out of 10
13 reviews
Location
Haldenstrasse 10, Lucerne, Luzern
What's nearby
- Grand Casino Luzern218 m
- Hofkirche0.4 km
- Bourbaki Panorama0.7 km
- Löwendenkmal0.8 km
- Lucerne Culture and Congress Centre0.8 km
- Glacier Garden0.8 km
- Wilhelm Tell Express0.9 km
- Luzern Train Station1 km
- Kapellbrücke1 km
- Old Town1.1 km
- Rathaus Lucerne1.1 km
- Swiss Transport Museum1.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Mandarin Oriental Palace, Luzern
Low season | September |
|---|---|
High season | September |
Average price (weeknight) | R22 499 |
When to book a room at Mandarin Oriental Palace, Luzern
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8,6 |
|---|---|
Distance to city centre | 1,1 km |
Nearest airport | Zurich |
Distance to airport | 48,1 km |