Services and conveniences
General
Basics
Dining
Accessibility and suitability
Bathroom
Media and entertainment
Bedroom
Parking and transportation
Outdoor
Laundry
Workspace
Things to do
Health and safety
Family friendly
Show results that mention
Filters
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a beautiful old style, excellent staff, and convenient public transport. Additionally, the hotel provides a quaint belle epoque style, spacious rooms, and a lovely bar area.
How is the quality of the beds at the hotel?
The rooms are spacious and clean, with really comfortable beds. Additionally, the hotel provides twin beds as requested, and an upgraded mansard room for a more comfortable stay.
Is parking available at the hotel?
The hotel offers an underground car park with plenty of space. Additionally, private parking is available, and there is parking available nearby.
What can guests expect from the hotel's food quality?
The hotel provides an excellent breakfast with a great buffet, and very good food generally. Additionally, the hotel offers a nice breakfast with an extensive and enjoyable selection.
How is the cleanliness and customer service at the hotel?
The hotel is clean and tidy, with exceptional housekeeping. Additionally, the staff are friendly, helpful, and provide a 4 days free pass for bus travel from the hotel to Lucerne station.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with Air Conditioning
Several guests mentioned the lack of air conditioning in the rooms, which made their stay uncomfortable, especially during the summer. It's advisable to inquire about rooms with air conditioning to ensure a more pleasant stay, particularly in warmer months.
Explore Nearby Attractions
The hotel's proximity to Lake Lucerne and its convenient access to the city center via a free bus make it an ideal location for exploring the area. Take advantage of the free bus pass and consider visiting nearby attractions such as the Lake Side Promenade and the Swiss Transport Museum.
Consider Room Upgrades
Some guests reported that their stay was made more comfortable by room upgrades, particularly due to the absence of air conditioning in standard rooms. It may be worth considering an upgrade, especially during warmer seasons, to ensure a more enjoyable stay.
Check for Lake View Rooms
Guests appreciated the views of the lake from their rooms. If available, consider booking a lake view room to enhance your overall experience at the hotel.
Inquire About Parking Availability
Guests encountered challenges with parking, as the hotel's parking garage was reportedly sold out during their stay. It's advisable to inquire about parking availability in advance to avoid any inconvenience upon arrival.
Take Advantage of the Travel Desk
The hotel offers a staffed travel desk at the reception, which can be helpful for planning day trips and activities. Guests found this service beneficial for organizing their excursions in the area.
Consider Room Size and Amenities
Some guests mentioned that certain rooms were small and lacked specific amenities such as air conditioning and proper ventilation. It's recommended to carefully review room details and amenities before making a reservation, especially for longer stays or during warmer periods.
Be Mindful of Noise Levels
Guests staying in lake view rooms noted that they experienced some noise when the windows were open. If noise sensitivity is a concern, it's advisable to consider this when selecting a room or to bring earplugs as a precaution.
Check for Room Cleanliness
While many guests praised the cleanliness of the hotel, a few reported issues with room cleanliness and maintenance. It's advisable to inspect the room upon arrival and promptly notify the staff of any concerns to ensure a comfortable stay.
Verify Room Features and Facilities
Some guests encountered discrepancies between the features promised during booking and the actual room provided, such as the absence of a lake view despite booking one. It's recommended to verify room features and amenities upon check-in to address any discrepancies immediately.
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Grand Hotel Europe is located at Haldenstrasse 59, 1,5 km from the centre of Lucerne. Lake Side Promenade is the closest landmark to Grand Hotel Europe.
Check-in time is 16:00 and check-out time is 12:00 at Grand Hotel Europe.
Yes, Grand Hotel Europe offers free Wi-Fi.
Grand Hotel Europe is 48 km from Zurich. Grand Hotel Europe is 64,2 km from Belp.
KAYAK scours the web for all room deals available at Grand Hotel Europe in Lucerne and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Hotel Europe and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Hotel Europe.