Hotel Falken

The location was great.

Beds were a bit smelly. Rooms were tight and hard to navigate. Very small bathroom. It is a fondue house, so the whole place smells like fondue. Two of the staff were great. The rest could care less and were not very friendly. One lady in the lobby at the table was always very cold. No one arrives to the front desk until after 10am. Just not a great stay at all.

This hotel is a SCAM! I'VE NEVER BEEN SO OFFENDED IN MY LIFE! The hotel emailed me after we only spent the night (a total of 8.5 hours) stating I was being charged an extra 100 CHF for cleaning charges, sorry for the inconvenience. When I called, the front desk asked the ages of the people in my party, if we had travelled with a baby, because one of the beds had been urinated in. All members of my family on that trip were adults. We literally arrived, went to bed, got up, showered, and left. There are signs in the hotel warning about cleaning charges if you smoke so I suppose that since they weren't able to get us on that, they made up some preposterious claim about one of us peeing the bed. Then they stated over the phone that I wasn't actually charged, that it was a hold placed on my account and that it will be released after 14 business days, which completely contradicts what the email stated. Do yourself a favor and stay somewhere that won't try to rip you off!!

Small and simple accommodation in a good location. Good value for the price

price is OK than other hotel.

reception worker is not good。The front desk showed me impatience.