Good to know
|Distance to city centre||0,2 km|
|Distance to airport||48,7 km|
|"Stunning room and excellent location"||(in 225 reviews)|
|"very near station wooden bridge."||(in 6 reviews)|
|"Perfect position, good staff."||(in 68 reviews)|
|"The air conditioning was broken."||(in 5 reviews)|
|"Room was very small."||(in 41 reviews)|
|"Experienced bed bugs in two separate incidents even after changing rooms."||(in 6 reviews)|
Time of year
Show reviews that mention
|air conditioning||in 10 reviews|
|bed bugs||in 9 reviews|
|bit small||in 15 reviews|
|bunk bed||in 10 reviews|
|chapel bridge||in 10 reviews|
|close to train||in 35 reviews|
|cups glass||in 2 reviews|
|distance from the train station||in 65 reviews|
|location was good||in 297 reviews|
|old town||in 56 reviews|
|pedestrian streets||in 6 reviews|
|railway station||in 13 reviews|
|shopping area||in 19 reviews|
|small room||in 74 reviews|
|staff was friendly||in 103 reviews|
The location was great.
Beds were a bit smelly. Rooms were tight and hard to navigate. Very small bathroom. It is a fondue house, so the whole place smells like fondue. Two of the staff were great. The rest could care less and were not very friendly. One lady in the lobby at the table was always very cold. No one arrives to the front desk until after 10am. Just not a great stay at all.
This hotel is a SCAM! I'VE NEVER BEEN SO OFFENDED IN MY LIFE! The hotel emailed me after we only spent the night (a total of 8.5 hours) stating I was being charged an extra 100 CHF for cleaning charges, sorry for the inconvenience. When I called, the front desk asked the ages of the people in my party, if we had travelled with a baby, because one of the beds had been urinated in. All members of my family on that trip were adults. We literally arrived, went to bed, got up, showered, and left. There are signs in the hotel warning about cleaning charges if you smoke so I suppose that since they weren't able to get us on that, they made up some preposterious claim about one of us peeing the bed. Then they stated over the phone that I wasn't actually charged, that it was a hold placed on my account and that it will be released after 14 business days, which completely contradicts what the email stated. Do yourself a favor and stay somewhere that won't try to rip you off!!
Small and simple accommodation in a good location. Good value for the price
We were upgraded to an apartment at no cost ,it was great and just 2 minutes from lake
price is OK than other hotel.
reception worker is not good。The front desk showed me impatience.
With a stay at Hotel Falken, you'll be centrally located in Lucerne, just a 4-minute walk from Lucerne Town Hall and 6 minutes by foot from Chapel Bridge. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
based on 1 463 reviews
Policies vary by room type and provider.
Most popular landmarks
- St. Peterskapelle 126 m
- St. Matthäuskirche 163 m
- Museggmauer 183 m
- Kornschütte 203 m
- Lucerne Rathaus 205 m
- Kapellbrücke 220 m
|Küssnacht am Rigi||10,1 km|