Best hotels in New Town (Key West)
Fully immerse yourself in island living at Parrot Key Hotel & Villas. Located just minutes from the historic district of Old Town Key West, but far enough away to truly soak up the island life, our newly opened hotel gives you the best of all worlds. Experience quintessential Key West and the carefree lifestyle of the tropics. Our 148 rooms are among the island's most spacious, offering a choice of lush tropical garden or expansive water views. For our most standout accommodations, consider our Waterfront Villas, the perfect oasis to return to after your fun-filled days exploring Key West, soaking in the sun, and letting loose — island style.
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Overall 8,9 Excellent
Based on 1 807 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9,2
Pros: The hotel is stunning, beautiful beautiful accommodation, gorgeous pool and pool service which is great.
Excellent
10,0
Pros: Friendly staff and clean.
Excellent
8,8
Pros: Availability of room, Decor & balcony Dinner by the pool lobby veranda
Excellent
9,6
Pros: Lovely hotel, you can forget you are in America while sitting by the pool.
Excellent
10,0
Pros: One of the best hotels in my life. Rgds
Excellent
8,8
Pros: The facilities are great and the hotel is beautiful. The pool separation to adults only and families is a great idea!
Good
7,5
Pros: The pools. The close shopping. The friendliness and understanding of front desk. The quickness with replacing refringerator. The quite. Beach shuffle is kool. Even though beaches smell bad.wow. Way bad stink. You can get to the beach without any problem.
Excellent
10,0
Pros: I enjoyed how accommodating this place was for people of all ages and handicaps. I loved their selection of 4 different pools. The location was great! The staff are super helpful and caring!!! The property is extremely clean. As you sit on your porch it is so serene.
Excellent
10,0
Pros: Accommodation was delightful, spacious, lovely comfortable bed, nice pools, friendly and helpful staff
Excellent
10,0
Pros: Professional staff from the first greeting until we left.
Excellent
8,0
Pros: Clean and comfortable
Excellent
10,0
Pros: Amazing hotel
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Details
Reviews
Overall 8,9 Excellent
Based on 1 807 reviews
Vibe
9,5
Room
8,8
Comfort
8,7
Pool
8,2
Service
7,8
Location
7,6
Breakfast
6,9
WiFi
6,3
Food
5,4
Beach
5,3
Wellness
0,6
Vibe
9,4
Room
8,6
Comfort
8,5
Service
8,1
Pool
7,9
Location
7,1
Breakfast
6,6
Value
5,1
Beach
5,1
Food
4,8
Vibe
9,5
Amenities
9,2
Comfort
8,7
Room
8,6
Pool
8,6
Service
7,8
Location
7,5
Breakfast
7,0
Food
5,3
Beach
5,2
9,2 Excellent
Pros: The hotel is stunning, beautiful beautiful accommodation, gorgeous pool and pool service which is great.
Cons: Food & drinks could have been better
10,0 Excellent
Pros: Friendly staff and clean.
Cons: The pillows on the bed were really big and firm.
8,8 Excellent
Pros: Availability of room, Decor & balcony Dinner by the pool lobby veranda
Cons: They told us we did not have breakfast with our room. We ate at denny's across the street. Our shade would not close on the 3 rd floor letting in light making it hard tp nap. We put in a request to have it looked at and when we got back from our meal the shade was semi repaired and the bedside table, lamp, clock were in piles on our two twin beds. We had to move them off of our clean linen and push the beds back apart. We did mention this to our front desk clerk in the morning but he did not seem to think this was an inconvenience. Forced valet parking. difficult taking things out of the car. Wish there had been a half bath that was not in the room.
9,6 Excellent
Pros: Lovely hotel, you can forget you are in America while sitting by the pool.
Cons: All of the staff were incredible and very friendly apart from one. He spent most of his time on his phone, sat at the bar and it felt like us sitting at the bar and drinking was a burden - we did however only see him once during our stay.
10,0 Excellent
Pros: One of the best hotels in my life. Rgds
Cons: All of it
8,8 Excellent
Pros: The facilities are great and the hotel is beautiful. The pool separation to adults only and families is a great idea!
Cons: The floor wasn't clear.
7,5 Good
Pros: The pools. The close shopping. The friendliness and understanding of front desk. The quickness with replacing refringerator. The quite. Beach shuffle is kool. Even though beaches smell bad.wow. Way bad stink. You can get to the beach without any problem.
Cons: Refringerator was broken when first got room. Had to be without til replaced. About a day. Soda and water got warm. A little inconvenient for about a day. But was replaced which was great but shouldn't have been that way at check in. Should have been checked before. hotel help broke handle on suit case when unloading car and moving into room. They pulled it out to far and now can't put back down. Will make it hard to pack car back up. Wife is with friends all women who can't fix the problem. Otherwise should be more careful with guest stuff. Beawre of the houseless living right next door in woods. Lots of trash around those woods. Property is clean but surrounding are kind of messy. Houseless people wondering around. Houseless people trash....lots.
10,0 Excellent
Pros: I enjoyed how accommodating this place was for people of all ages and handicaps. I loved their selection of 4 different pools. The location was great! The staff are super helpful and caring!!! The property is extremely clean. As you sit on your porch it is so serene.
Cons: The only thing I would suggest is a more diabetic friendly menu of less carbs. The food was amazing but had a lot of bread. I would suggest more entrees since their is only one restaurant.
10,0 Excellent
Pros: Accommodation was delightful, spacious, lovely comfortable bed, nice pools, friendly and helpful staff
Cons: Improved bar food menu
10,0 Excellent
Pros: Professional staff from the first greeting until we left.
Cons:
8,0 Excellent
Pros: Clean and comfortable
Cons: Bellman attitude
10,0 Excellent
Pros: Amazing hotel
Cons: Pool bathrooms need upgrades
Fully immerse yourself in island living at Parrot Key Hotel & Villas. Located just minutes from the historic district of Old Town Key West, but far enough away to truly soak up the island life, our newly opened hotel gives you the best of all worlds. Experience quintessential Key West and the carefree lifestyle of the tropics. Our 148 rooms are among the island's most spacious, offering a choice of lush tropical garden or expansive water views. For our most standout accommodations, consider our Waterfront Villas, the perfect oasis to return to after your fun-filled days exploring Key West, soaking in the sun, and letting loose — island style.
The Key West Marriott Beachside Hotel is one of the highest rated Key West hotels in the Florida Keys now with a 16 slip Marina with water-sports rentals, overnight dockage with dock and dine. This Marriott resort hotel is set on seven lush acres with a tanning beach NOT A SWIMMING BEACH and waterfront pool for hotel guests. During your stay you'll be located in the ideal location for your Key West vacation with easy access to arts and entertainment throughout Key West. With the largest ballroom of all Key West hotels, this waterfront location is ideal for Key West weddings and receptions. Choose from several restaurants and dining options including contemporary food at Tavern N'Town, room service and casual food at poolside Blue Bar. Florida Keys recreation, enjoy golf at the Key West Golf Club, spa services, scuba, snorkeling, sailing, jet skiing, kayaking, and hiking the nature trails. You also get the hotel's complementary downtown shuttle to experience everything Key West has to offer and no resort fee
Overall 8,7 Excellent
Based on 1 438 reviews
All reviews
- All reviews
- Couples
- Families
Okay
5,0
Pros: Shuttle bus service
Excellent
10,0
Pros: Very clean, Great staff , good pool and bar, also great to have use of a shuttle to Duval St.
Okay
4,0
Pros: Decor, pool and happy hour.
Excellent
10,0
Pros: That we got a free upgrade !
Excellent
8,0
Pros: Shuttle service.
Excellent
10,0
Pros: It is very elegant and clean.
Okay
5,0
Pros: Nice amenities
Excellent
10,0
Pros: The cleanliness
Excellent
10,0
Pros: Just a beautiful property in a perfect location.
Good
7,5
Excellent
10,0
Pros: 24 hour pool, restaurant was fantastic, staff was very helpful, room was great - large tub, free shuttle and parking, and no resort fees.
Okay
4,0
Pros: Good location, clean room. Guest assist was fast.
Details
Reviews
Overall 8,7 Excellent
Based on 1 438 reviews
WiFi
9,3
Bar
9,1
Pool
8,3
Room
8,1
Service
8,1
Location
7,4
Breakfast
6,2
Beach
5,0
Cleanliness
8,6
Pool
8,5
Service
8,3
Room
7,6
Comfort
7,5
Location
7,4
Value
6,8
Breakfast
6,1
Beach
4,9
Room
8,0
Location
7,5
Service
7,3
Beach
5,3
5,0 Okay
Pros: Shuttle bus service
Cons: The room was small with no view. Had to pay $25 for parking. Locals were parking there for free and using the pool. Remote from downtown. There was a hint of mold growing in crevices between shower tiles. In general, the room looked old and in need of refurbishment. They advertise on the beach and they are really on a quay wall. There is no beach.
10,0 Excellent
Pros: Very clean, Great staff , good pool and bar, also great to have use of a shuttle to Duval St.
Cons:
4,0 Okay
Pros: Decor, pool and happy hour.
Cons: Loud noisy neighbors slamming doors till midnight and beyond. Room design lends itself towards door slamming because of drafts when balcony door open
10,0 Excellent
Pros: That we got a free upgrade !
Cons: That I wasn’t informed of the 47$ incidental fee
8,0 Excellent
Pros: Shuttle service.
Cons: Unable to meet request for two beds.
10,0 Excellent
Pros: It is very elegant and clean.
Cons: No
5,0 Okay
Pros: Nice amenities
Cons: Roach in my bathroom
10,0 Excellent
Pros: The cleanliness
Cons: The location
10,0 Excellent
Pros: Just a beautiful property in a perfect location.
Cons:
7,5 Good
Pros:
Cons: the order just 220 per day ,but charege me w75
10,0 Excellent
Pros: 24 hour pool, restaurant was fantastic, staff was very helpful, room was great - large tub, free shuttle and parking, and no resort fees.
Cons: Kayak rental hours were short and quite expensive. Pool bar closed too early for us.
4,0 Okay
Pros: Good location, clean room. Guest assist was fast.
Cons: Front desk was rude and condescending. Had to pay an undisclosed $25 parking fee and had to park 3 buildings away - security's suggestion was to park in a handicap spot outside of our room's building. Room was big but not practical.
The Key West Marriott Beachside Hotel is one of the highest rated Key West hotels in the Florida Keys now with a 16 slip Marina with water-sports rentals, overnight dockage with dock and dine. This Marriott resort hotel is set on seven lush acres with a tanning beach NOT A SWIMMING BEACH and waterfront pool for hotel guests. During your stay you'll be located in the ideal location for your Key West vacation with easy access to arts and entertainment throughout Key West. With the largest ballroom of all Key West hotels, this waterfront location is ideal for Key West weddings and receptions. Choose from several restaurants and dining options including contemporary food at Tavern N'Town, room service and casual food at poolside Blue Bar. Florida Keys recreation, enjoy golf at the Key West Golf Club, spa services, scuba, snorkeling, sailing, jet skiing, kayaking, and hiking the nature trails. You also get the hotel's complementary downtown shuttle to experience everything Key West has to offer and no resort fee
Uncover the vibrant culture of the island at Fairfield Inn & Suites Key West at The Keys Collection. Seamlessly begin your trip virtually the moment your plane lands, thanks to our convenient location just 1.6 miles from Key West International Airport. Our family-friendly hotel offers a charming home base near beloved hot spots such as Duval Street and Mallory Square. When you're ready to settle down, take a moment to yourself in our rooms and suites outfitted with complimentary Wi-Fi, mini-refrigerators and microwaves. Following your night of rest, wake up to a delicious meal from our free breakfast buffet, enjoy a workout in our fitness center or take a dip in our outdoor pool. With 11,060 square feet of outdoor event space, we're also an ideal choice for any special celebration or wedding. At Fairfield Inn & Suites Key West at The Keys Collection, you’re our #1 priority. Ask us about The Fairfield 100% Guarantee, where we promise you'll be satisfied or we'll make it right. That's our commitment to you.
Overall 8,6 Excellent
Based on 2 343 reviews
All reviews
- All reviews
- Families
- Couples
Good
7,0
Pros: The rooms are amazing and sparkling clean. The staff was amazing and quick with the check-in and check-out process. The shuttle to downtown Key West was prompt and a great amenity.
Excellent
9,0
Pros: Pool area was very nice and the pool was heated.
Excellent
10,0
Pros: Shaded with palms everywhere.
Excellent
9,2
Pros: Breakfast was good, shuttle every 30 min, staff was nice, room was clean
Excellent
10,0
Excellent
10,0
Pros: Large room. Walk-in shower.
Excellent
9,6
Pros: Conveniently located, pool area nice and spacious. Also the shuttle that takes you town down was perfect.
Excellent
10,0
Pros: a very nice choice in key west
Excellent
10,0
Pros: Clean Convient
Excellent
10,0
Pros: Breakfast, pool, and shuttle were great
Excellent
10,0
Excellent
9,4
Pros: The pool and the Pool Bartender Steve was very professional and awesome!
Details
Reviews
Overall 8,6 Excellent
Based on 2 343 reviews
Pool
9,0
Service
8,8
Breakfast
8,7
Vibe
8,4
WiFi
8,3
Amenities
8,2
Room
8,1
Location
7,4
Value
6,8
Pool
8,9
Breakfast
8,8
Service
8,6
Location
7,8
Room
7,3
Value
6,2
Pool
9,2
Service
8,9
Breakfast
8,3
Comfort
7,7
Room
7,6
Location
7,0
Value
6,4
7,0 Good
Pros: The rooms are amazing and sparkling clean. The staff was amazing and quick with the check-in and check-out process. The shuttle to downtown Key West was prompt and a great amenity.
Cons: The breakfast did not match the quality of the facilities or staff. There was water in all the food. They didn't even make the effort to separate and make the powdered eggs appear palatable. Great place, but get breakfast somewhere else.
9,0 Excellent
Pros: Pool area was very nice and the pool was heated.
Cons: The eggs didn’t taste real and the room was dark.
10,0 Excellent
Pros: Shaded with palms everywhere.
Cons:
9,2 Excellent
Pros: Breakfast was good, shuttle every 30 min, staff was nice, room was clean
Cons: Check in lady was a rude ...
10,0 Excellent
Pros:
Cons: Nothing it was perfect
10,0 Excellent
Pros: Large room. Walk-in shower.
Cons: It would have been nice to have a table and chairs in the room to go with the microwave and fridge and a comfortable chair to sit in. Other than that the room was quite comfortable.
9,6 Excellent
Pros: Conveniently located, pool area nice and spacious. Also the shuttle that takes you town down was perfect.
Cons: The Roster roaming the parking lot waking everyone up. Haha Can’t think of anything i did not enjoy about my stay.
10,0 Excellent
Pros: a very nice choice in key west
Cons:
10,0 Excellent
Pros: Clean Convient
Cons: Nothing
10,0 Excellent
Pros: Breakfast, pool, and shuttle were great
Cons:
10,0 Excellent
Pros:
Cons: Everyone was friendly. Breakfast buffet was great. You get alot for your money.
9,4 Excellent
Pros: The pool and the Pool Bartender Steve was very professional and awesome!
Cons: The staff was a bit rude when we checked in but got better as the stay went on!
Uncover the vibrant culture of the island at Fairfield Inn & Suites Key West at The Keys Collection. Seamlessly begin your trip virtually the moment your plane lands, thanks to our convenient location just 1.6 miles from Key West International Airport. Our family-friendly hotel offers a charming home base near beloved hot spots such as Duval Street and Mallory Square. When you're ready to settle down, take a moment to yourself in our rooms and suites outfitted with complimentary Wi-Fi, mini-refrigerators and microwaves. Following your night of rest, wake up to a delicious meal from our free breakfast buffet, enjoy a workout in our fitness center or take a dip in our outdoor pool. With 11,060 square feet of outdoor event space, we're also an ideal choice for any special celebration or wedding. At Fairfield Inn & Suites Key West at The Keys Collection, you’re our #1 priority. Ask us about The Fairfield 100% Guarantee, where we promise you'll be satisfied or we'll make it right. That's our commitment to you.
A stay at The Gates Hotel Key West places you in the heart of Key West, within a 10-minute drive of Key West Harbour and Key West Butterfly and Nature Conservatory. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 8,5 Excellent
Based on 711 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5,0
Excellent
8,3
Pros: Rooms were spacious and clean. Free shuttle bus was great. Pool area was nice. Locals all friendly.
Excellent
8,8
Pros: Bed was excellent but we did find worms in our room
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: The pet perks were awesome! The room was really nice, the bartender at the pool was great, and everyone that worked at the Gates was really nice.
Excellent
10,0
Pros: Everything was great
Excellent
10,0
Pros: Very friendly and courteous staff. Nice hotel and facilities. We have already recommended to friends.
Excellent
10,0
Pros: Location and cleanliness
Excellent
10,0
Pros: We loved the food truck and the general atmosphere!
Excellent
9,2
Pros: The service of the rum row staff was amazing. The blind pig's fare was really good. So both of those combined make for a very nice casual chill evening by the pool. The Rodriguez cigar was a nice add too. Also, there is a shuttle to go downtown, but I didn't use it so I cannot comment on it. But for those looking to go downtown that option is there. The rooms were really comfy and spacious. Good stay! :)
Good
6,7
Pros: Room ambience
Okay
5,0
Pros: Nothing.
Details
Reviews
Overall 8,5 Excellent
Based on 711 reviews
Vibe
9,7
Bar
9,2
Service
9,0
Cleanliness
8,7
Pool
8,7
Location
8,2
Value
8,1
Room
8,1
Breakfast
4,3
Beach
2,7
Vibe
9,7
Service
9,0
Pool
8,9
Location
8,4
Cleanliness
8,3
Value
8,1
Room
7,0
Food
6,2
Vibe
9,7
Service
9,0
Pool
8,9
Cleanliness
8,9
Value
8,2
Room
8,0
Location
7,8
Food
6,3
5,0 Okay
Pros:
Cons: The bathroom door handle was broken. The air conditioning system was very loud and smell bad. This hotel definitely shouldn't been considered as a 4 star.
8,3 Excellent
Pros: Rooms were spacious and clean. Free shuttle bus was great. Pool area was nice. Locals all friendly.
Cons: The food truck was good but it would be better if there were more food options on site.
8,8 Excellent
Pros: Bed was excellent but we did find worms in our room
Cons: Worms
10,0 Excellent
Pros: Everything
Cons:
10,0 Excellent
Pros: The pet perks were awesome! The room was really nice, the bartender at the pool was great, and everyone that worked at the Gates was really nice.
Cons:
10,0 Excellent
Pros: Everything was great
Cons: Nothing
10,0 Excellent
Pros: Very friendly and courteous staff. Nice hotel and facilities. We have already recommended to friends.
Cons:
10,0 Excellent
Pros: Location and cleanliness
Cons: We liked and enjoyed it all
10,0 Excellent
Pros: We loved the food truck and the general atmosphere!
Cons: I thought the front desk area was lacking a proper welcome.
9,2 Excellent
Pros: The service of the rum row staff was amazing. The blind pig's fare was really good. So both of those combined make for a very nice casual chill evening by the pool. The Rodriguez cigar was a nice add too. Also, there is a shuttle to go downtown, but I didn't use it so I cannot comment on it. But for those looking to go downtown that option is there. The rooms were really comfy and spacious. Good stay! :)
Cons: The bathrooms in the double bed rooms can be a little odd as they don't lock or latch. Not a big drawback, just a tad odd.
6,7 Good
Pros: Room ambience
Cons: Not happy with Room location . I had requested for a better room but did not get one. My room had a wall in front of it.
5,0 Okay
Pros: Nothing.
Cons: Elevator access is a joke. Bathroom was dirty, shower was filthy. Took me 25 mins to check in due to incompetent person at check in desk late night. Rude security officer. Don’t waste your money or ruin your trip, stay elsewhere.
A stay at The Gates Hotel Key West places you in the heart of Key West, within a 10-minute drive of Key West Harbour and Key West Butterfly and Nature Conservatory. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
When you stay at this condo in Key West, you'll be by the sea, within a 5-minute drive of Key West Art and Historical Society and Smathers Beach. Featured amenities include laundry facilities and an elevator. A roundtrip airport shuttle is complimentary (available on request), and a ferry terminal shuttle is also provided at no charge.
Overall 8,3 Excellent
Based on 591 reviews
All reviews
- All reviews
- Families
Excellent
8,3
Pros: Very convenient to have 2 bedroom 2 bath suite for 2 families for the price of $277 per night.
The pool is opened till 10pm which is perfect.
Details
Reviews
Overall 8,3 Excellent
Based on 591 reviews
Wellness
10,0
Value
8,6
Pool
8,5
Service
8,1
Location
7,5
Room
7,2
Food
5,4
WiFi
0,0
Location
7,5
Room
6,7
8,3 Excellent
Pros: Very convenient to have 2 bedroom 2 bath suite for 2 families for the price of $277 per night.
The pool is opened till 10pm which is perfect.
Cons: It might be a little loud since the airport 5 min away.
There is no place to have breakfast at the hotel.
When you stay at this condo in Key West, you'll be by the sea, within a 5-minute drive of Key West Art and Historical Society and Smathers Beach. Featured amenities include laundry facilities and an elevator. A roundtrip airport shuttle is complimentary (available on request), and a ferry terminal shuttle is also provided at no charge.
Hilton Garden Inn Key West is a brand new Key West hotel that opened spring 2016. This newly built, upscale hotel is located at the entry point of Key West, on North Roosevelt Boulevard. We’re located just a short drive or shuttle ride to Key West's top attractions such as Duval Street, Mallory Square, Key West Butterfly and Nature Conservatory, and the Ernest Hemingway Home and Museum. The hotel is within driving distance to Old Town, the center of the action, where Key West’s major points of interests, best restaurants, bars, nightlife, and shopping reside. Our hotel boasts 141 brand new, spacious guestrooms. Other onsite amenities include lobby restaurant and bar, poolside cabanas and pool bar, 24-hour Pavilion Pantry convenience mart and Concierge desk. We offer an abundance of complimentary amenities including 24-hour business center, fitness center and WiFi. For a fee, the hotel also features a round trip downtown shuttle, so that guests may experience the best of Key West without renting a car. Whether visiting for leisure or business travel, the all new Hilton Garden Inn Key West is the ideal Key West hotel to enjoy the history, sunsets, seascapes and nightlife of the area.
Overall 8,2 Excellent
Based on 2 784 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
9,7
Excellent
8,8
Pros: Service was great. Food delicious
Excellent
8,5
Pros: Great Pool with Pool Bar. Good locations, just at the entrance to Key West, you can't miss it.
Good
6,7
Excellent
10,0
Pros: Very clean
Excellent
10,0
Pros: My room was clean private beautiful
Excellent
8,3
Pros: The property was very well kept. The grounds were beautifully done and maintained. The pool and hot tub were nice... wish we had had more time to enjoy them. The hotel is self had a nice clean and crisp decor. Hotel room was clean and nice, nothing special. The bathroom did have just a stuffy smell at first which was not a big deal.
Excellent
9,2
Pros: It was nice clean and very comfortable
Excellent
9,6
Pros: Excellent remodel and furnished beautifully Grounds well kept Staff very nice Veellen cleaned nice personable
Excellent
8,0
Pros: Room service. On-site bar. Pool was nice.
Excellent
10,0
Pros: Shuttle service to Downtown was included
Good
6,7
Pros: Good but no towels on arrival. no issue just called reception for them
Details
Reviews
Overall 8,2 Excellent
Based on 2 784 reviews
Wellness
9,3
Pool
8,9
Vibe
8,4
Service
7,7
Room
7,5
Location
7,2
Breakfast
7,1
WiFi
5,9
Value
4,6
Beach
4,0
Wellness
9,4
Pool
9,1
Service
7,2
Location
6,9
Breakfast
6,6
Room
6,5
Value
4,3
Wellness
9,4
Pool
8,8
Room
7,8
Service
7,8
Breakfast
7,3
Location
7,2
Value
4,7
Service
7,7
Room
7,0
9,7 Excellent
Pros:
Cons: Housekeeping
8,8 Excellent
Pros: Service was great. Food delicious
Cons: Beds are really uncomfortable had horrible night
8,5 Excellent
Pros: Great Pool with Pool Bar. Good locations, just at the entrance to Key West, you can't miss it.
Cons: Houskeeping could have been a little better. First Day, our towels were not changed, which was alright. But we didn't get wash cloths. Also had to use Hand Towel as a bath mat.
6,7 Good
Pros:
Cons: Someone was Checking out and gave the wrong room number which ended up being my room number. Instead of double checking this persons info they checked me out early and charged me then when they realized I was still here they re charged me for everything. They over charged my card 864 dollars took all my money my bank couldn’t give me all the money back have to wait 3 to 5 business days I couldn’t do anything on my trip cause of this.
10,0 Excellent
Pros: Very clean
Cons:
10,0 Excellent
Pros: My room was clean private beautiful
Cons: The Elevator smells bad
8,3 Excellent
Pros: The property was very well kept. The grounds were beautifully done and maintained. The pool and hot tub were nice... wish we had had more time to enjoy them. The hotel is self had a nice clean and crisp decor. Hotel room was clean and nice, nothing special. The bathroom did have just a stuffy smell at first which was not a big deal.
Cons: The hotel was not near the main area of key west but it was a great value! We did rent bikes from the concierge and had a lovely bike ride into town so it was super convenient and I highly recommend it.
9,2 Excellent
Pros: It was nice clean and very comfortable
Cons:
9,6 Excellent
Pros: Excellent remodel and furnished beautifully Grounds well kept Staff very nice Veellen cleaned nice personable
Cons:
8,0 Excellent
Pros: Room service. On-site bar. Pool was nice.
Cons: No
10,0 Excellent
Pros: Shuttle service to Downtown was included
Cons: Many of the restaurants were closed for maintenance
6,7 Good
Pros: Good but no towels on arrival. no issue just called reception for them
Cons:
Hilton Garden Inn Key West is a brand new Key West hotel that opened spring 2016. This newly built, upscale hotel is located at the entry point of Key West, on North Roosevelt Boulevard. We’re located just a short drive or shuttle ride to Key West's top attractions such as Duval Street, Mallory Square, Key West Butterfly and Nature Conservatory, and the Ernest Hemingway Home and Museum. The hotel is within driving distance to Old Town, the center of the action, where Key West’s major points of interests, best restaurants, bars, nightlife, and shopping reside. Our hotel boasts 141 brand new, spacious guestrooms. Other onsite amenities include lobby restaurant and bar, poolside cabanas and pool bar, 24-hour Pavilion Pantry convenience mart and Concierge desk. We offer an abundance of complimentary amenities including 24-hour business center, fitness center and WiFi. For a fee, the hotel also features a round trip downtown shuttle, so that guests may experience the best of Key West without renting a car. Whether visiting for leisure or business travel, the all new Hilton Garden Inn Key West is the ideal Key West hotel to enjoy the history, sunsets, seascapes and nightlife of the area.
Daily Resort Charge will be added to the room rate and includes: Guest internet access; shuttle service to airport and downtown; access to Sunset Watersport Beach Club; parking; 2 bottles of water daily; local, toll free and credit card calls(no access fees). Florida Keys and Key West Lodging Association's "Property of the Year" offers a heated zero-entry pool with an unbeatable location to experience Key West and the Florida Keys. Surrounded by the tropical beauty, charm and colorful character of Key West, business travelers and vacationers alike will appreciate this hotel's 216 guest rooms that feature island-style decor, all the comforts of home and all the conveniences of a full-service resort hotel.
Overall 8,2 Excellent
Based on 1 815 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9,6
Pros: The bed was ok, I prefer memory foam, but it was still comfy.
Excellent
8,8
Pros: Location was great and the rooms were clean and comfortable
Excellent
10,0
Pros: Everything was great
Mediocre
3,3
Pros: Staff was not friendly. Our AC was broken called 3 times and nothing. The board of the bed was sticking out so we kept hitting the corner. Definitely not safe for our kids! We were promised a refund from the GM but we still have not heard from them!!!! I’m going to the FTC, trip advisor, bbb etc! The pool doesn’t even have a lift!!! I’m suing!! That’s illegal!!
Excellent
10,0
Pros: Everything was good and super excellent service
Excellent
8,8
Pros: Very usefull shuttle into the center. Coffee is offered for free at any time very good. Parking included and enough space
Okay
5,8
Pros: Beds were comfy
Excellent
9,6
Pros: Clean and spacious rooms with a nice balcony
Excellent
9,0
Pros: Great customer service, good location. Shuttle bus service was very convenient.
Excellent
8,0
Pros: Receptionist was very friendly and helpful.Chris the concierge was very helpful.
Good
7,0
Pros: The shuttle to and from the downtown area ran regularly and was very convenient
Mediocre
2,5
Pros: First of all they did not charge me the agreed reservation rate until I showed them the email second of all they put us in a room at the air-conditioning didn’t work and thirdly They lied about the air conditioning working and when they put the temperature gauge on it it wasn’t working but the maintenance person went down to the front desk and told him that it was working and it actually wasn’t the stay was terrible it was not our first time there but this time we are very disappointed with the staff and with the place we were completely dissatisfied
Details
Reviews
Overall 8,2 Excellent
Based on 1 815 reviews
Location
8,6
Service
8,5
Pool
7,6
WiFi
6,8
Value
6,7
Room
6,1
Breakfast
6,1
Comfort
5,3
Wellness
3,7
Service
8,5
Location
8,4
Pool
7,8
Value
7,0
Breakfast
6,2
Comfort
5,2
Room
5,1
Wellness
4,1
Location
8,5
Service
7,7
Pool
6,5
Value
6,4
Breakfast
5,7
Comfort
5,2
Room
4,7
9,6 Excellent
Pros: The bed was ok, I prefer memory foam, but it was still comfy.
Cons: Everything was awesome
8,8 Excellent
Pros: Location was great and the rooms were clean and comfortable
Cons: The walls are very thin every room is a connecting door room so you can hear your neighbors.
10,0 Excellent
Pros: Everything was great
Cons: Nothing
3,3 Mediocre
Pros: Staff was not friendly. Our AC was broken called 3 times and nothing. The board of the bed was sticking out so we kept hitting the corner. Definitely not safe for our kids! We were promised a refund from the GM but we still have not heard from them!!!! I’m going to the FTC, trip advisor, bbb etc! The pool doesn’t even have a lift!!! I’m suing!! That’s illegal!!
Cons: Staff was not friendly. Our AC was broken called 3 times and nothing. The board of the bed was sticking out so we kept hitting the corner. Definitely not safe for our kids! We were promised a refund from the GM but we still have not heard from them!!!! I’m going to the FTC, trip advisor, bbb etc! Thenpo
10,0 Excellent
Pros: Everything was good and super excellent service
Cons:
8,8 Excellent
Pros: Very usefull shuttle into the center. Coffee is offered for free at any time very good. Parking included and enough space
Cons:
5,8 Okay
Pros: Beds were comfy
Cons: As a Hilton Rewards client I did not expect a view of a roof. I had my entire family there. Three rooms. We all saw a roof. I have been to this hotel so many times and told my family how wonderful it was. But to be placed in three rooms with a roof view was embarrassing to me. My family does not want to go back. I am super embarrassed. In the past I have always had a pool view. I booked over a month ago and expected a lot better. I may go somewhere else in the future. The best part was the chocolate chip cookie. The rest sucked
9,6 Excellent
Pros: Clean and spacious rooms with a nice balcony
Cons: only one elevator to the rooms
9,0 Excellent
Pros: Great customer service, good location. Shuttle bus service was very convenient.
Cons:
8,0 Excellent
Pros: Receptionist was very friendly and helpful.Chris the concierge was very helpful.
Cons: Nothing much
7,0 Good
Pros: The shuttle to and from the downtown area ran regularly and was very convenient
Cons: The quality of the food at the restaurant was poor
2,5 Mediocre
Pros: First of all they did not charge me the agreed reservation rate until I showed them the email second of all they put us in a room at the air-conditioning didn’t work and thirdly They lied about the air conditioning working and when they put the temperature gauge on it it wasn’t working but the maintenance person went down to the front desk and told him that it was working and it actually wasn’t the stay was terrible it was not our first time there but this time we are very disappointed with the staff and with the place we were completely dissatisfied
Cons: The peoples attitudes were terrible the girl at the front desk lied to her face about the air-conditioning saying that the maintenance person said it was fine and the maintenance person was in our room saying that it wasn’t working at all and then she lied about saying the Martin’s person left for the night but the maintenance person was still in the building working we would like to multiple times and even when I checked out they still try to charge me an additional $125 which I had to prove to them that it was paid already horrible experience at that location I’ve been helping honors member for a very long time The peoples attitudes were terrible the girl at the front desk lied to her face about the air-conditioning saying that the maintenance person said it was fine and the maintenance person was in our room saying that it wasn’t working at all and then she lied about saying the Martin’s person left for the night but the maintenance person was still in the building working we would lie to multiple times and even when I checked out they still try to charge me an additional $125 which I had to prove to them that it was paid already horrible experience at that location I’ve been helping honors member for a very long time And I’ve never been disappointed like this terrible stay
Daily Resort Charge will be added to the room rate and includes: Guest internet access; shuttle service to airport and downtown; access to Sunset Watersport Beach Club; parking; 2 bottles of water daily; local, toll free and credit card calls(no access fees). Florida Keys and Key West Lodging Association's "Property of the Year" offers a heated zero-entry pool with an unbeatable location to experience Key West and the Florida Keys. Surrounded by the tropical beauty, charm and colorful character of Key West, business travelers and vacationers alike will appreciate this hotel's 216 guest rooms that feature island-style decor, all the comforts of home and all the conveniences of a full-service resort hotel.
Located in Key West (New Town), 24 North Hotel Key West is within a 10-minute drive of Key West Harbour and Key West Butterfly and Nature Conservatory. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Overall 8,1 Excellent
Based on 1 150 reviews
All reviews
- All reviews
- Families
- Couples
Good
7,1
Pros: The view
Excellent
10,0
Pros: Pool and the bar are awesome.
Excellent
8,8
Pros: Staff was very nice and attentive
Excellent
9,2
Pros: Beautiful pool area, location was amazing
Excellent
8,8
Pros: The rooms were nice and spacious and comfortable. My favorite part was the shower. I also enjoyed the mini fridge and the bed were super comfortable.
Excellent
10,0
Pros: Location
Excellent
8,0
Pros: Inside and outside bars made great drinks. Lol was nice. All was very well kept.
Excellent
10,0
Pros: Everything. Situation, staff ,services.
Good
7,9
Excellent
10,0
Pros: everything.
Excellent
10,0
Pros: Everything!
Okay
5,8
Pros: Pool area, lobby, bathroom were all nice. Parking was very good.
Details
Reviews
Overall 8,1 Excellent
Based on 1 150 reviews
Pool
8,6
Service
8,5
WiFi
8,3
Location
8,2
Value
6,9
Room
6,9
Cleanliness
6,4
Amenities
6,3
Comfort
5,7
Wellness
5,6
Beach
5,4
Breakfast
1,8
Pool
8,5
Location
8,4
Service
7,9
Value
7,0
Room
6,3
Cleanliness
5,6
Comfort
5,0
Breakfast
1,8
Service
8,8
Pool
8,5
Location
8,4
Cleanliness
6,9
Room
6,5
Amenities
6,1
Comfort
5,7
7,1 Good
Pros: The view
Cons: Over priced and no hot water
10,0 Excellent
Pros: Pool and the bar are awesome.
Cons:
8,8 Excellent
Pros: Staff was very nice and attentive
Cons: Ocean view room had no balcony and faced a very busy road, a lot of noise.
9,2 Excellent
Pros: Beautiful pool area, location was amazing
Cons: We were in a suite and a lot of either mold or the ceiling needed to be painted because there were black spots in both ceilings in the bedroom and bathroom.
8,8 Excellent
Pros: The rooms were nice and spacious and comfortable. My favorite part was the shower. I also enjoyed the mini fridge and the bed were super comfortable.
Cons: The only thing I didnt enjoy was the iguanas and so many lizards. The iguanas were by the ppol and it made it hard for me to relax and enjoy the pool without being paraniod that one of them was going to come towards me and around my stuff.
10,0 Excellent
Pros: Location
Cons: No
8,0 Excellent
Pros: Inside and outside bars made great drinks. Lol was nice. All was very well kept.
Cons:
10,0 Excellent
Pros: Everything. Situation, staff ,services.
Cons: Nothing.
7,9 Good
Pros:
Cons: Price for food at pool bar was way to expencive along with the drinks
10,0 Excellent
Pros: everything.
Cons: parking in back.
10,0 Excellent
Pros: Everything!
Cons: Low water pressure in shower.
5,8 Okay
Pros: Pool area, lobby, bathroom were all nice. Parking was very good.
Cons: No hot water the first morning. The last night, room service forgot to restock the bathroom towels. The grounds, lobby, and pool area are nice. The premium king ocean view was not what we expected. The room is very small, the bathroom was updated nicely, but the living area was not. The water view was over the lobby entrance and across the busy street, but worst of all you really couldn't even enjoy that because the walkway for everyone was outside the window with a view. Not worth the money we paid.
Located in Key West (New Town), 24 North Hotel Key West is within a 10-minute drive of Key West Harbour and Key West Butterfly and Nature Conservatory. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
NO RESORT FEES, NO PARKING FEES! Enjoy FREE high-speed Internet access at the Courtyard Key West Waterfront. This Key West hotel is located on the Gulf of Mexico in the "New Town" section of Key West. The Courtyard Key West is located within a 10 minute drive of any attraction on the island and features spacious guest rooms and suites. The 2-story, multi-bldg; campus style layout (no elevator) features a large outdoor junior olympic size heated swimming pool and nearby hot tub in the center of the complex. A Tiki Bar located adjacent to the pool, a private sunbathing beach, a 300 foot observation boardwalk, free computer workstations in the lobby, complimentary in-room refrigerators and laptop size safes, and a concierge agent to help you plan your Key West vacation are just some of our services available.
Overall 8,0 Excellent
Based on 878 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10,0
Pros: Hot tub. Nice views.
Okay
5,4
Pros: Staff kind and helpful.
Excellent
9,2
Pros: Excellent location, excellent breakfast, comfortable beds, nice pool and spa. Beautiful wooden walkway around the rear of the hotel. AC is very quiet.
Good
6,0
Excellent
10,0
Pros: The view was amazing !
Okay
5,0
Pros: The location is good, but the facility needs upgrade. The room smells like chlorine and carpet is really old.
Okay
4,2
Good
7,5
Pros: Area, building, nice
Excellent
9,2
Pros: Perfect for a business trip! Spacious rooms with comfortable beds, convenient location on Roosevelt Boulevard, lots of available parking, great Wi-Fi, walking distance to both a strip mall with shopping as well as across the street from a top rated seafood restaurant on the water. Staff is always welcoming and friendly! There is also a nice swimming pool and tiki bar on property. I've stayed here before and it's always quiet so you can rest and relax.
Excellent
8,3
Pros: Hotelrooms, good beds Shuttle to town
Excellent
8,8
Pros: Bed was comfortable. Quiet area. Nice dock in back. Great views from dock.
Good
6,3
Pros: The dockside deck along the water with chairs to relax by.
Details
Reviews
Overall 8,0 Excellent
Based on 878 reviews
Pool
9,1
Location
8,6
Service
8,4
WiFi
7,1
Room
6,4
Comfort
5,4
Breakfast
5,1
Food
4,4
Beach
4,2
Pool
9,1
Location
8,5
Service
7,3
Vibe
5,7
Amenities
5,4
Room
4,9
Comfort
4,8
Breakfast
4,7
Pool
9,1
Service
8,8
Location
8,8
Room
6,1
Comfort
5,2
10,0 Excellent
Pros: Hot tub. Nice views.
Cons: Old dude hit on my girlfriend lol.
5,4 Okay
Pros: Staff kind and helpful.
Cons: No easy access to the old city center. Some animals trying to enter the room. Old style hotel 80's.
9,2 Excellent
Pros: Excellent location, excellent breakfast, comfortable beds, nice pool and spa. Beautiful wooden walkway around the rear of the hotel. AC is very quiet.
Cons: Toilet had no water pressure, side parking lot looks like a construction site.
6,0 Good
Pros:
Cons: Place is a construction zone. Hallways and ty rooms smell like mold. TV does not work properly
10,0 Excellent
Pros: The view was amazing !
Cons:
5,0 Okay
Pros: The location is good, but the facility needs upgrade. The room smells like chlorine and carpet is really old.
Cons:
4,2 Okay
Pros:
Cons: Breakfast totally overpriced. Rooms old. Shuttles did not run! Jacussi pumps did not work as well as the outdoor showers. Ice Machine beeped for hours before I had to call front desk to shut off late night.
7,5 Good
Pros: Area, building, nice
Cons: Sink and toilet to short. Bed not to comfortable.
9,2 Excellent
Pros: Perfect for a business trip! Spacious rooms with comfortable beds, convenient location on Roosevelt Boulevard, lots of available parking, great Wi-Fi, walking distance to both a strip mall with shopping as well as across the street from a top rated seafood restaurant on the water. Staff is always welcoming and friendly! There is also a nice swimming pool and tiki bar on property. I've stayed here before and it's always quiet so you can rest and relax.
Cons: It's definitely time for a renovation of the rooms and carpet! The carpet in the hallway smells something awful and I'm sure it's been cleaned many times.
8,3 Excellent
Pros: Hotelrooms, good beds Shuttle to town
Cons:
8,8 Excellent
Pros: Bed was comfortable. Quiet area. Nice dock in back. Great views from dock.
Cons: Uncomfortable pillows!
6,3 Good
Pros: The dockside deck along the water with chairs to relax by.
Cons: Rooms were tired, bathrooms were over caulked, and carpet was dirty and ripped at the seams.
NO RESORT FEES, NO PARKING FEES! Enjoy FREE high-speed Internet access at the Courtyard Key West Waterfront. This Key West hotel is located on the Gulf of Mexico in the "New Town" section of Key West. The Courtyard Key West is located within a 10 minute drive of any attraction on the island and features spacious guest rooms and suites. The 2-story, multi-bldg; campus style layout (no elevator) features a large outdoor junior olympic size heated swimming pool and nearby hot tub in the center of the complex. A Tiki Bar located adjacent to the pool, a private sunbathing beach, a 300 foot observation boardwalk, free computer workstations in the lobby, complimentary in-room refrigerators and laptop size safes, and a concierge agent to help you plan your Key West vacation are just some of our services available.
When you stay at Ibis Bay Beach Resort in Key West, you'll be on the beach, within a 5-minute drive of Smathers Beach and Duval Street. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Overall 7,9 Good
Based on 4 099 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Had a great Florida vibe, on the water, turtles on the property, great layout, free shuttle to downtown, good poolside breakfast, lots of options for activities either on the property or via the concierge service. We would definitely go back there. Very happy with our stay
Okay
4,0
Pros: The bed was comfortable
Excellent
9,6
Pros: The location!!
Okay
5,8
Pros: Nice, quaint facilities.
Okay
4,2
Pros: Breakfast and shuttle service to town.
Excellent
10,0
Pros: Waterfront with all the right amenities. Nice little beach with picnic tables, chairs & hammocks. Interesting menagerie of tortoises & parrots. Bright decor, good breakfast, a shuttle that ran downtown. Great atmosphere and, a great price.
Excellent
8,3
Pros: The beach front rooms are large and quite lovely, if in need of a little updating - definitely get one of these if you can. Staff were inviting and friendly. Free parking and plenty of it, close to circle K for any bits and bobs, and also a launderette. A pleasant pool area. Keep a note of the activities which they have on offer, which were varied and reasonably well priced. Free transport to and from Duval St.
Excellent
8,8
Pros: Location is not in the center so its more quiet and far from other tourists. its located near a Publix so its good for getting some items like sunscreen or beach food. There's also a very nice Uzbek Cafe in a 3 minute walking distance. Pool is a great addition.
Excellent
8,8
Pros: Good comfy bed, breakfast, nice small artificial beach. Free shuttle, informative and smiling drivers. Good value for money.
Good
6,7
Pros: The price was great compared to others I saw online
Mediocre
2,8
Pros: The room decor was cute.
Good
7,1
Pros: It’s very clean
Details
Reviews
Overall 7,9 Good
Based on 4 099 reviews
Pool
9,0
Location
8,8
Service
8,0
Amenities
7,8
Vibe
7,5
Value
6,9
Food
6,8
Beach
6,5
WiFi
6,1
Room
5,5
Breakfast
5,2
Comfort
2,7
Wellness
2,2
Pool
9,0
Location
8,8
Amenities
8,4
Vibe
7,8
Service
7,6
Value
6,7
Beach
6,7
Food
6,4
Room
5,7
Breakfast
5,3
Comfort
3,4
Pool
9,2
Location
8,8
Service
8,2
Amenities
7,8
Value
7,1
Food
7,0
Vibe
6,9
Breakfast
5,3
Room
4,6
Comfort
2,4
Service
7,3
10,0 Excellent
Pros: Had a great Florida vibe, on the water, turtles on the property, great layout, free shuttle to downtown, good poolside breakfast, lots of options for activities either on the property or via the concierge service. We would definitely go back there. Very happy with our stay
Cons: Nothing.
4,0 Okay
Pros: The bed was comfortable
Cons: They accused my husband of stealing a towel
9,6 Excellent
Pros: The location!!
Cons: The breakfast was.. Odd. 2 kinds of cereal, hard boiled eggs, and toast/waffle/english muffins you heat up yourself one person at a time essentially. One more toaster might have helped a little.
5,8 Okay
Pros: Nice, quaint facilities.
Cons: We booked a last minute room on Friday. At 103.00 and I already had a reservation on Saturday. Went to see if we could just move rooms which I know is a problem but figured it didn’t hurt to ask. The Saturday reservation was 136.00. They said we could stay in same cheaper room because it was weekend it would be same price. But it wasn’t according to your site. No refund of money or even a drink to compensate. Plus a extra 42.00 in resort fees. Not very happy about that. Moving to key west and I will make sure my guest will never stay at Ibis.
4,2 Okay
Pros: Breakfast and shuttle service to town.
Cons: Room with only a little window in the Door. Dirty Room and no fresh bed sheets, chewing gum on it.
10,0 Excellent
Pros: Waterfront with all the right amenities. Nice little beach with picnic tables, chairs & hammocks. Interesting menagerie of tortoises & parrots. Bright decor, good breakfast, a shuttle that ran downtown. Great atmosphere and, a great price.
Cons:
8,3 Excellent
Pros: The beach front rooms are large and quite lovely, if in need of a little updating - definitely get one of these if you can. Staff were inviting and friendly. Free parking and plenty of it, close to circle K for any bits and bobs, and also a launderette. A pleasant pool area. Keep a note of the activities which they have on offer, which were varied and reasonably well priced. Free transport to and from Duval St.
Cons: Some road noise is unavoidable but not off putting. Shame the restaurant was closed while we were there as would have liked to have given it a try - shark feeding was also off due to the refurbishments, but hopefully all up and running now!
8,8 Excellent
Pros: Location is not in the center so its more quiet and far from other tourists. its located near a Publix so its good for getting some items like sunscreen or beach food. There's also a very nice Uzbek Cafe in a 3 minute walking distance. Pool is a great addition.
Cons: breakfast was the same everyday, it would have been nice if there were more of a variety. Shuttle was nice but it's a bit small especially for after dinner when lots of other guest are wanting to go back to the hotel and rest.
8,8 Excellent
Pros: Good comfy bed, breakfast, nice small artificial beach. Free shuttle, informative and smiling drivers. Good value for money.
Cons: They've checked us in to the room with shower not working, even that they knew that room had no water pressure due to some plumbing issue.
6,7 Good
Pros: The price was great compared to others I saw online
Cons: no hot water in the shower when I was there. Breakfast only COLD boiled eggs for beside a bunch of bread and sugary stuff, coffee was watered down, no water to drink besides hot water.
2,8 Mediocre
Pros: The room decor was cute.
Cons: Everything. The service at the hotel restaurant was awful. Unfriendly staff that seemed to dislike their jobs. Rooms were tiny, shower was tiny. The “continental breakfast” was frozen waffles and hard boiled eggs. The food and drinks were insanely over priced. You can get a better bang for your buck anywhere else in key west. They advertise a “beach” but it is definitely not a swimming beach nor is it a pretty beach. We were very disappointed in our choice to stay at The Ibis.
7,1 Good
Pros: It’s very clean
Cons: Its nice location and clean but I think is too expensive per night.. the same price a regular hotel as Marriott o similar .
When you stay at Ibis Bay Beach Resort in Key West, you'll be on the beach, within a 5-minute drive of Smathers Beach and Duval Street. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Want to escape? We’ve got the key! Make it an island getaway at Best Western Key Ambassador Resort Inn. This delightful Key West resort is a destination all its own, with stunning ocean views, spacious waterfront pool and shuffleboard court, Cheekie Hut, even an iguana or two. Nestled amidst seven lush acres on the quiet side of the island – but still near the heart of America’s southernmost city – the ideal location promises a Florida vacation that is as restful, or as rambunctious, as you like. And if your favorite travel companions have four legs, our pet-friendly Key West hotel welcomes them, too. Everything is easy at the Key Ambassador. Enjoy thoughtful comforts in every room as well as conveniences like complimentary breakfast, free parking and courtesy airport shuttle. Make the most of the island’s exquisite morning sunrise from your private, oceanfront hotel balcony. Lounge around the pool whilst indulging in sips and snacks from our Cheekie Hut, poolside bar. Venture out to explore Key West’s attractions and activities; our on-staff concierge and on-site trolley stop mean you need never wonder where to go – or how to get there. There are so many things to do in Key West! Spend a day fishing, snorkeling, diving or parasailing. Hop on – and hop off – the Old Town Trolley for easy access to popular attractions like Ernest Hemingway Home & Museum, Harry S. Truman Little White House, Key West Shipwreck Museum and Key West Lighthouse, just to name a few. Explore nature via the Florida Keys Eco-Discovery Center and Key West Aquarium. Take in myriad festivals throughout the year – Fantasy Fest, Hemingway Days, Bight Before Christmas – and the vibrant Duval Street scene every day. Check into our charming, oceanfront hotel in Key West for its ideal location, ample amenities and easy access to everywhere. The pool is temporarily closed, but a free shuttle is provided to a nearby pool and onsite bar.
Overall 7,8 Good
Based on 3 439 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9,2
Pros: Room was comfortable and clean, stuff was very helpful and kind to us. Just across the street to the ocean.
Poor
1,0
Good
7,5
Pros: Very nice rooms, decent gym, waffle machine for breakfast.
Excellent
10,0
Pros: The room was large with balcony. Although situated near the airport , you could not tell. Perfect location great view on the east side so sunset is wonderful. Will recommend to everyone. Staff were friendly and courteous and very accommodating. Will come back
Good
7,5
Pros: How they come clean your room every morning..
Okay
4,6
Pros: I didn't like breakfast was same thing every morning. I think bagels were reheated more than once. They changed my room because they were doing constructions and they never called us. They told us to use a pool in another hotel a day before we left , because they closed the pool.
Excellent
10,0
Pros: Nice and clean , very nice breakfast , great room , would stay here again
Excellent
10,0
Pros: The updates in the rooms are great and coming along nicely!
Excellent
9,0
Pros: The hotel is under remodeling, the new wing of rooms (where we stayed) was really nice, clean and newly build. Did not have a chance to grab breakfast, we left early in the morning to catch our tour.
Excellent
9,6
Pros: It was a very convenient to the center of Key West! Beautiful view of sunrise! The pool was very nice ! Nice and very clean room, nice view from balcony!
Excellent
10,0
Pros: Great pool area and Tuki bar, beautiful view, good breakfast.
Excellent
8,3
Pros: Very clean! Upgraded to ocean view in the new wing. Very nice!
Details
Reviews
Overall 7,8 Good
Based on 3 439 reviews
Pool
9,3
Service
8,5
WiFi
8,4
Location
8,2
Bar
8,2
Room
7,4
Breakfast
7,3
Wellness
1,8
Pool
9,6
Service
8,7
Bar
8,5
Location
8,5
Breakfast
7,1
Room
6,6
Pool
9,0
Location
8,7
Bar
8,1
Service
7,9
Breakfast
7,4
Room
7,0
Value
6,7
Comfort
6,4
9,2 Excellent
Pros: Room was comfortable and clean, stuff was very helpful and kind to us. Just across the street to the ocean.
Cons:
1,0 Poor
Pros:
Cons: Hotel was ok. Desk staff and housekeeping were VERY rude. Checkout is supposed to be 12. We were being harrassed at 10:30 about when we were leaving. I had just booked another night but would have gone somewhere else if this happened first.
7,5 Good
Pros: Very nice rooms, decent gym, waffle machine for breakfast.
Cons: Breakfast could use some eggs, bacon etc. - too much focus on carbs.
10,0 Excellent
Pros: The room was large with balcony. Although situated near the airport , you could not tell. Perfect location great view on the east side so sunset is wonderful. Will recommend to everyone. Staff were friendly and courteous and very accommodating. Will come back
Cons:
7,5 Good
Pros: How they come clean your room every morning..
Cons: The A/C running all night and kind noisy
4,6 Okay
Pros: I didn't like breakfast was same thing every morning. I think bagels were reheated more than once. They changed my room because they were doing constructions and they never called us. They told us to use a pool in another hotel a day before we left , because they closed the pool.
Cons:
10,0 Excellent
Pros: Nice and clean , very nice breakfast , great room , would stay here again
Cons: No lift
10,0 Excellent
Pros: The updates in the rooms are great and coming along nicely!
Cons: The beds aren't the most comfortable but not the worst either.
9,0 Excellent
Pros: The hotel is under remodeling, the new wing of rooms (where we stayed) was really nice, clean and newly build. Did not have a chance to grab breakfast, we left early in the morning to catch our tour.
Cons:
9,6 Excellent
Pros: It was a very convenient to the center of Key West! Beautiful view of sunrise! The pool was very nice ! Nice and very clean room, nice view from balcony!
Cons:
10,0 Excellent
Pros: Great pool area and Tuki bar, beautiful view, good breakfast.
Cons:
8,3 Excellent
Pros: Very clean! Upgraded to ocean view in the new wing. Very nice!
Cons: I wish I had known that the pool & outside bar were going to be closed for renovations when I booked. I may have booked elsewhere. But the room was modern & once the hotel has completed their renovations, I’m sure the outside will be just as nice! Hotel was located about a minute from the hotel & the highway traffic was a little loud, but not terrible.
Want to escape? We’ve got the key! Make it an island getaway at Best Western Key Ambassador Resort Inn. This delightful Key West resort is a destination all its own, with stunning ocean views, spacious waterfront pool and shuffleboard court, Cheekie Hut, even an iguana or two. Nestled amidst seven lush acres on the quiet side of the island – but still near the heart of America’s southernmost city – the ideal location promises a Florida vacation that is as restful, or as rambunctious, as you like. And if your favorite travel companions have four legs, our pet-friendly Key West hotel welcomes them, too. Everything is easy at the Key Ambassador. Enjoy thoughtful comforts in every room as well as conveniences like complimentary breakfast, free parking and courtesy airport shuttle. Make the most of the island’s exquisite morning sunrise from your private, oceanfront hotel balcony. Lounge around the pool whilst indulging in sips and snacks from our Cheekie Hut, poolside bar. Venture out to explore Key West’s attractions and activities; our on-staff concierge and on-site trolley stop mean you need never wonder where to go – or how to get there. There are so many things to do in Key West! Spend a day fishing, snorkeling, diving or parasailing. Hop on – and hop off – the Old Town Trolley for easy access to popular attractions like Ernest Hemingway Home & Museum, Harry S. Truman Little White House, Key West Shipwreck Museum and Key West Lighthouse, just to name a few. Explore nature via the Florida Keys Eco-Discovery Center and Key West Aquarium. Take in myriad festivals throughout the year – Fantasy Fest, Hemingway Days, Bight Before Christmas – and the vibrant Duval Street scene every day. Check into our charming, oceanfront hotel in Key West for its ideal location, ample amenities and easy access to everywhere. The pool is temporarily closed, but a free shuttle is provided to a nearby pool and onsite bar.
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Landmarks in Key West
- Florida Keys Eco-Discovery Center
- Duval Street
- Mallory Square
- Sloppy Joe's Bar
- Ernest Hemingway Home and Museum
- Key West Light
- Florida Keys National Marine Sanctuary
- Key West Cemetery
- Tropic Cinema
- Key West Aquarium
- Key West Butterfly and Nature Conservatory
- Mel Fisher Maritime Museum
- San Carlos Institute
- South Beach