Hotels near Key West airport

Pros: Really liked the individual pool. The fire pit was a nice touch.

Cons: Nice property. No issues there. However the beach associated with the property was not that great. Might be worth contracting a nicer beach.

Pros: Great location. Modern and clean nice rooms. Property roof top pool was excellent. Used the gym daily and it was just enough to get a good workout in. Quiet and perfect if you want to get away from it all but still have updates.

Cons: Tvs are not smart. It would have been nice to be able to connect our apps when we wanted to watch a movie at night.

Pros: This resort brings relaxation to the ultimate extreme. The plunge pools are amazing especially with the heat and humidity. The lobbyist are very sweet. The housekeepers were great and even those who booked during our stay were great . Overall must try . I’d highly recommend and they can look forward to seeing us again . Oh and the location couldn’t have been any better!

Cons: Nothing I did not like about this property

Pros: I love that this property is small and intimate while still luxurious. The rooms are beautiful and the staff is incredibly helpful. The little extras like happy hour, ice cream for free in your room, muffins, each morning etc are extra special touches. Extremely pleased.

Cons: The beds and pillows were a little on the weak side. Water pressure was poor, but that’s pretty minor.

Pros: We loved the room, the rooftop pool, parking area, personal pool, bed, shower, everything!!

Cons: just needed a microwave thats all.. I dont have anything extra everything was great for us.

Pros: The hotel was better than I expected. The rooms are spotless and comfortable. Very quiet. Small hotel almost feels like a condo. They leave homemade muffins in your room each night at turndown plus a there's a fridge/ice maker and a coffee maker in each room.

Cons: I can't think of anything! It was wonderful. Maybe the roosters could wait a little longer each morning to wake everyone on the island up..LOL

Pros: It was very clean, not crowded and the staff was so friendly! Hamzi at the pool bar is fantastic. He went above and beyond to make everyone happy and have a great time. The hotel also brings water, ice cream and muffins daily which was such a great plus. Turn down service which few hotels do anymore and they clean the rooms daily when most hotels don’t do based on “Covid”. Loved it! This hotel goes the extra mile which is hard to find anymore.

Cons: N/A

Pros: The private dipping pool is a must! Our visit was fantastic. This is our second time staying at H20 and we will be back again.

Pros: Beautiful property & location could not have been better!

Cons: Loved it all!

Pros: The location was great if you want to be right in the middle of the action! Walking distance to the Most Southern Beach. The breakfast was great and the staff very attentive.

Cons: The pool was more the size of a hot tub but sufficient. There area is mostly shaded so no sun bathing if that is important to you. We went to the Beach so it wasn’t a big deal did us.

Pros: The Andrews Inn was fantastic! It was intimate and very comfortable. The location was in the heart of Key West and a block from Duval Street and we could walk or bike everywhere. Our room was very comfortable, clean, and cozy. Michael and Albena were awesome hosts. We hope to stay again.

Cons: Can't think of anything.

Pros: Loved being able to walk everywhere. Great location yet away from noise of Duval. Staff was tremendous. Morning breakfast and afternoon wine was a big plus.

Pros: Extremely charming and friendly owner manager!

Cons: TV didn’t work. Otherwise outstanding!

Pros: Nice Cosy bed,Nice heated pool, Close to everything, Few steps away from Duval Street, Quiet surroundings and the service is great, Breakfast options are great!

Pros: Location, beautiful room, nice people, pleasant friendly staff, good breakfast, would stay again.

Pros: The staff is great. I loved the atmosphere. Half a block from duval. Very quiet and clean. Great breakfast. Happy hour was very nice. Definitely going back!!!!

Pros: This property is impeccably clean and supplied with all you need for a comfortable stay.

Cons: It would be perfect if there was food/ beverage service at this location.

Cons: Fire alarm went off twice due to humidity outside

Pros: Got upgraded to a bigger room.

Cons: Only one elevator

Pros: Great place to stay if visiting Key West. Clean and comfortable with everything you might need. It’s away from the hustle and bustle of Key West, but only have to drive a couple of miles to be in the midst of everything. Pool was nice and never too crowded. Loved staying here and will return.

Pros: Room was great.

Cons: No Breakfast - COVID

Pros: Very clean. Plenty of towels. Room was beautiful. Staff was very friendly.

Cons: Can’t really think of anything

Pros: Everything was amazing I loved the decor!!!

Cons: Closer to down town

Pros: I love the breakfast and the staff was very helpful with my request to service the air conditioner.

Pros: I liked the pool, pretty clean and water was very comfortable. Definitely recommend getting a suite since those are the only rooms with a nice view, the standard rooms face a parking lot.

Cons: What I didn't like was the smell of the room and the fact that our first room had a used razor in the bathroom.

Pros: The bed was comfortable and clean. The complimentary breakfast was very good and well stocked.

Cons: The room was quite dark and the toilet didn't work. However, they did send someone immediately to fix it. The room had a musty smell. When the maid came (we were there for 2 days), she only left one washcloth and one handtowel for the two of us.

Cons: Got a small room that I understood was directed by using Kayak or 3rd party reservation service.

Pros: We were booked for the next day in the hotel (by mistake) but the Manager was so helpful and understanding that he accommodated us 1 day before without any hassle with just 1 phone call to the hotel booking agent.

Pros: Most comfortable bed ever!!! People very friendly.

Pros: Close to airport Continental breakfast lots of TV channels

Pros: Staff was wonderful, breakfast was better than expected

Cons: Our room and elevater could use an update

Pros: Breakfast was really good! Only thing is, it would be VERY nice if early risers had fresh coffee access before 8am and complimentary at Pool restaurant(not the in room coffee that wakes sleeping teens). Expected a little treat like that extended for that price. I’m in love with the pool choices! Beautiful and peaceful landscapes!

Cons: Fitness room was out of towels, and messy and sticky, like drinks were spilled on much of the equipment. I’m a retired flight attendant, so I have traveled a lot, and the simple things mean a great deal. I could tell at times it was short staffed, but you’re in Key West and need to be patient! The staff was VERY nice!

Pros: The rooms were very good and clean.

Cons: Unfortunately the food was disgusting and the personnel were extremely rude (especially the front desk personnel and restaurant). Even at the check in they were very rude. The hotel is overall ok but do not recommend it just because of the rudeness of the staff. This is supposedly a non smoking hotel. Met few guests who were smokers and were complaining about the smoking area. If guests are not allowed to smoke on the property (on the patio), then a little effort needs to be done to make a nicer smoking area.

Pros: Staff was excellent and was easy to approach and always able to help. Someone in our party lost an apple watch and the staff was excellent in helping them find it prior to our departure.

Cons: Little too pricy. Would like an option to opt of valet. Valet was very quick so this is only a minor issue.

Pros: The property had beautiful grounds ! Great pools and a sandy beach area( just no water access)

Cons: Beds were so so .

Pros: Wonderful facility. Beautiful location. Very clean and comfortable. Lots of space.

Pros: I love everything about this place.

Cons: N/A

Pros: Nice resort with beautiful grounds. Rooms are comfortable and nicely decorated. We stayed in an "ocean view" room which had a very nice "beach area outside of our back door and veranda.

Cons: Parking is limited and constrained. The shuttle service to Old Town is inconvenient (2 hour intervals); but free. There are very few local (within walking distance) restaurants. The best, a Fridays, has closed.

Cons: Resort fees

Pros: We loved the place, It was well kept and clean, had nice pools and outside bar. The staff is great and all you have to do is ask and it gets taken care of.

Pros: PK staffers were very diligent in their quest to make the hotel first class. Thank you for your efforts!

Cons: Our room phone never did work. Internet service was frequently interrupted. BR sink faucets functioned poorly. The White Sox did not win too many games.

Pros: Beautiful resort with amazing gardens surrounding four pools. Reasonable price. Staff was very friendly. Wish I could have stayed longer!

Pros: The location was nice....

Cons: Too pricey for what you get. Don't expect to relax! More of a party hotel. Thought I was back in college but then I couldn't afford it.

Pros: Loved the resort and public areas. The bartender was the nicest lady I have ever seen. She made our trip.

Cons: When we arrived at 6pm I was told my room was not ready as I had made my reservation an hour before....so I guess rooms don't get clean unless there are reservations made which made no sense.

Pros: Beautiful, large, quiet rooms; free parking

Cons: Beach front but can't swim in the water.

Pros: Everythink

Pros: Townhome style hotel rooms with porches and balconies. 4 pools. Shuttles to the beach. Next to Walgreens.

Cons: Late check in time.

Cons: Expensive for what you get. No extra incentives are included in what you pay for the rooms it all costs extra. Rather go to the marriott just down the road again.

Pros: great value for money.

Cons: food was a bit pricey and left a bit to be desired.

Pros: Very nice and beautiful

Pros: The room we had was very nice. We had multiple view balconies and it had a townhouse like feel to it complete with a living room and 2 bedrooms/2 baths on different floors. The resort was within walking distance to restaurants and shopping. The 4 pools were located side by side with flora and fauna separating each other and were filled with salt water. Each pool area having fresh water showers to rinse off with. Check out was super easy, you just called the front desk to checkout.

Cons: The only negative comment is the parking. The number of parking spaces within the resort does not accommodate the number of guests. We had to park beside a Walgreens which was near the resort but did not have walkable pathways to the resort. We had to walk through trees and climb a slight hill that had no traction.

Pros: I will most likely find a different hotel to stay at next time .

Pros: Absolutely incredible

Pros: Everything! Location was perfect, beautiful decor and amazing staff at the pool bar!

Pros: Texting customer service availability was superb and always accommodating.

Cons: Pricing was a little steep.

Pros: Brand new hotel with a lot of charm. Beautifully decorated rooms Great pool area

Cons: Breakfast could be much better.

Pros: Everything was excellent! The location is perfect, staff is super nice and helpful and everything was exceptionally clean. I also was pleased to see breakfast and unlimited water was included in the resort fee.

Pros: I liked that everything was new. the robes were so soft and the beds the pools and spa perfect.

Cons: I wish it was away from the streets and just ocean view.

Pros: The Capitanta is beautiful! The pool and hot tub are very nice. There’s a small private beach area and the staff is so very friendly. My husband and I had such an amazing, romantic stay.

Pros: Wifi not in rooms. Continental breakfast is wonderful. It was nice to be away for the busy part of Key West but yet close so not a lot of driving. Front desk staff polite and pleasant rest is hit and miss. Rooms clean.

Pros: If the owners would spent a little money to modernize the rooms, this would be the place to stay in Key West. It's secluded, on the water and very reasonable. I will stay there again.

Cons: The carpet, a/c, tv's paint need upgraded. The tiki bar would be a great party spot.

Pros: The resort was not hard to find. It's location is right off the main strip. But when entered the parking lot was surprised by the unkept building. The staff was prompt and courteous. Overall the room was cleaned but paint was peeling off the walls, the toilet leaked, the bed was uncomfortable and squeaky, and everything that seemed worned down and old.

Cons: I didn't think the price was right for the stay and worth the price of the room.

Pros: Location and waterfront view... iguana and other wildlife were around the area so that was nice.

Cons: Termites, disgusting bathrooms, wife got bed-bug bites, unpainted drywall patch in room. Wouldn't pass housing code if newly built. Closer to a "no-tell-motel" than a resort.

Pros: Great Loacation

Cons: Staff was poor, room was adequate. Air conditioning was poor.

Pros: The location is good, could rent a bike easily, stayed there for 3 nights and everyday someone did cleanup the room. There was a fridge and microwave which did help.

Cons: 1)The room was nasty. The carpet needs to be changed immediately, not cleaned as you cannot walk without slippers in the room, your feet will be BLACK. 2) They provided a coffee machine but no sugar and/or creamer in the room. 3) The breakfast wasn't great, no eggs at all :( 4) There was a broken hair dryer in the bathroom cabinet, the cabinet had a lot of molds. 5) There were 2 lamps in the bedroom which did not work. 6) Worst of all, the AC was a wall /window fixed, right next to the bed. Guess the filter wasn't cleaned for a long time. I had a severe cold which got worst every night we were there. 7) Overall, not worth the money, very unhygienic and need a serious renovation or cleaning.

Pros: I liked the breakfast and the rooms were nice and comfortable. The hotel was 5 minutes away from everything. The room does not need to be upgraded. Seriously it's a room with beds, bathroom, and tv. Our tv was not a flat screen but so what... I thought for the price, this was great.

Cons: The staff seemed a little disoriented towards hotel policies. There was a lack of communication between managers and staff.

Pros: The room was quaint and very cool. Loved having a frig.

Pros: It was easy to check in and folks were friends enough.

Cons: pool wasn't heated and there could have been more of a breakfast selection

Pros: Booked two beds and when we got there they told us they didn't have any left

Cons: Place was dingy

Cons: The property needs significant updates: new paint, non-dripping plumbing, wi-fi around the property (and rooms), carpeting, etc. It looks like the owners haven't invested anything in the property for at least 20 years.

Pros: Nothing to like ... I never got to experience Banana Bay Resort as they over booked the property and ended up palming me and my friend to another property further away from the activity center of Key West.

Cons: The property was over booked so we were dumped off at a lesser competition's facility. I was told (via e-mail) that I was notified as early as possible but the fact remains my notification came as I was enroute to the airport for a flight to Bogota. Very disappointed in the customer service. Whatever experience I had was tainted from the start.

Pros: Our room was very clean and neat. We enjoyed the porch for morning coffee.

Cons: Checking in was quite busy and maybe that's why it seemed quite disorganized.

Pros: Location was decent Bed was comfortable

Cons: Overpriced for an old and somewhat run down hotel I will pick someplace else next time.

Pros: great staff, free upgrade, very friendly

Cons: Poor service from front desk staff - when asked where the town's tourist center was we were told to look it up on Google. Same answer to our question about how to get to Duval St.

Pros: The location / the hottub

Cons: The complimentary breakfast was weak, the staff not the friendliest people

Pros: Location is OK.

Cons: Have stayed here before and new it was average at best. Room was in old section of the hotel and was horrible. Other room already had somebody in it so they moved us to another hotel. We were a group traveling together and they put us in two different hotels.

Pros: Location

Cons: Carpets are nasty , room cabinets are damaged, front desk rude,bathroom looks dirty. Went here for my two year anniversary. Never coming back!!!!! This was worse than a motel....

Pros: I checked in after dark and was out very early to get the ferry to the Dry Tortugas, so didn't really experience much. It was a good value and good location for where I needed to be, without the high prices of downtown (old town) Key West for just a place to sleep. Room was pretty basic and clean, which was good enough. I had to go to the lobby in order to get Wi Fi (the clerk confirmed that).

Pros: Staff was nice. Location is good (close enough to Duval St, without all the noise). Bed comfort was meh.

Cons: Bathroom needs some updating. Dirty walls and floor. Bathtub was clean though. The state and cleanliness of the hotel is what you would expect from a $50/night hotel. Nowhere near a $225/night room.

Pros: My husband and I enjoyed our stay at Banana Bay. When we arrived, we were offered either the queen size bed downstairs room or a king upstairs. We took the king. Great room, canopy bed, good TV/Fridge/Coffee Maker/Microwave. Free parking. Pool and hot tub were nice. Breakfast on the patio overlooking the bay.

Cons: Location was convenient for our purposes this trip, but right on the main drag and not much "curb appeal". No in-room wifi, but we were not using wifi much while we were there, anyway. Breakfast was sparse. Fresh fruit would have been nice. It's not 5 star, but better than I expected.

Pros: A lot of coconut trees nice waterfront sitting area to relax and have breakfast

Cons: A little bit not convenient to get in and out drive way

Pros: The pool was nice and the room was fairly clean

Cons: The hotel pool is clothing optional this information is not provided when making the reservation. The staff is not very friendly and do not provide porter service even though the rooms and the front desk are in two separate buildings. There are no elevators.

Pros: It was nice to have access to the grounds all day on the day of check-out

Cons: Staff was rude upon check-in, room was very dated, kitchenette cabinet doors were broken and chipped, woke up to cockroach on the floor in the am. Definitely not worth the money.

Pros: Great price for Key West. Room is big and has a fridge and microwave, which both came in handy. King size bed w/ canopy is nice. Pillow are comfy. Nice pool with water mattresses. Free parking and good location

Cons: No in-room Wifi, but hey, I didn't go to Key West on business. This isn't a fancy pants resort. If you want HD TV and a gold toilet seat, you'll have to pay much more money.

Cons: Not worth the cost. You walk in and it smells like mold. No beach near by. No internet. Will not stay there again!

Pros: Excellent location, and there is such potential in the facilities that it was hard to understand why they wouldn't be optimized. Little things like someone walking the grounds with a broom and dustpan, would have made a HUGE difference. There is no denying this is a facility with lots of potential as the location is PERFECT, the facilities are on the path to excellence, etc. The front desk clerk was rude, and so I suggest minor changes only to make this rating go from good to excellent!

Pros: James (the front attendant) was super nice, very helpful and had a great understanding of his guests. We were upgraded to a suite when we got there and it was free! That was awesome because this was our honeymoon/anniversary weekend. Nice facilities and the pool is clothing optional. But the absolute best part was the friendly and fun staff. We loved it. - JP & Britt Neal -SC

Pros: Ended up in Key West during the first weekend of fantasy fest, wen I realized the timing of my trip I was worried I would be stumbling into the Bates Motel, given my last minute booking. Pleasantly surprised as was the theme of this Key West visit. The room was clean, spacious, and the bed was really decorative. Great Stay.

Pros: Location was good and convenient to move around Breakfast and area was basic - waffle maker a nice touch Grounds were well kept Good parking availability

Cons: Was in room 405. Let's just say the whole room and bath need a lot of updating. It's old with a feel of overuse and undercard, definitely needs painting, carpet is old with corners undone, walls are pretty thing, loud air conditioner hanged with patchwork, broken handles in kitchen, noisy old fridge. Noticeable moldy smell every time one enters the room. Didn't change sheets even if they got dirty. Tried connecting to wifi once and didn't work. Not really a beach, more like a bay overlook. Used room as mainly sleeping quarters but really not worth the $ spend. Would not repeat unless had no other choice.

Pros: Would never stay there again has bed bugs and roaches very rude staff didn't want to do anything for us bed was broke in half when got there did not clean rooms one time very disappointed

Cons: Bed bugs and roaches the staff

Pros: Beautiful spot on the water. Quiet.

Cons: Room furniture looked old and dirty. Pool was uncomfortably warm. Breakfast quality was mediocre.

Cons: That I didn't get to go!!!! Kayak aloud me to book a hotel that was an ADULT ONLY resort when I was going with my 2 kids!!!! I would like my money back!!! All 646 dollars back!!!!

Pros: Property grounds and pool area were very well maintained

Cons: No complaints

Pros: We did not get breakfast.

Cons: The gym equipment was in poor operating condition. Both elliptical machines had electronic issues and would not show correct workout conditions. Also no true beach access.

Pros: Location, facilities, room were all beyond expectations.

Cons: There was no signage either on buildings, in elevators nor lobby to indicate which building was ours; A B C. We meet others in lobby looking confused so we helped them out.

Pros: I feel like the pictures to our condo didn't do it justice. It was bigger than we thought and we had a nice view of the ocean from our garden view. We were all very happy.

Cons: We wish it would have been closer to downtown key west but a quick uber ride worked too.

Pros: The property was very nice. We were pleasantly surprised. The unit was certainly dated, but we expected it based on photos we had seen prior to booking.

Cons: The unit had cobwebs and general maintenance issues. Lights were out over the wet bar and kitchen island. The blinds for the sliding doors in each room need complete replacement. They have clearly been pieced together over time with slats abs other parts from different versions of the blinds. And there is a sign in the living room cautioning that you could be charged for damaging the blinds that didn’t even turn to open from the start. So they need replacement. Also, in the smaller bedroom my wife got bit nightly by something. Small bites like from fleas. She had over 30 by the time we left. That is definitely an issue.

Pros: Good location and pet friendly. Owner was very knowledgeable and gave us great recommendations of places to visit. Upgraded room with no charge due to plumbing issue.

Cons: The property could use an update in decorating. There could have been an easier check in system.

Pros: Everything was great for our stay. We look forward to staying again.

Pros: Very private and pretty setting. Room was comfortable and rain head shower was great. Chessie the cat was a sweetheart! Manager was very helpful.

Cons: Pool was pretty small but we had it to ourselves the entire time so it was fine.

Pros: Great location, close to beach within a 5 min drive or 10-15 walk. Beautiful jungle foliage and plenty of fruits! Quiet residential/BnB area not like the hotel scene. Free parking which many places do not offer.

Cons: I booked through booking.com instead of directly and two things were not translated such as a dog fee and 10% COVID cleaning fee. Booking.com states in both the Amenities and House Rules sections: "Pets are allowed on request. No extra charges," so i wasn't expecting a $30 per night charge. Not a big deal, just caught me by surprise that's all.

Pros: Mark was excellent. The hospitality he gave us was exceptional. Anytime we needed anything he was there to help us. The hotel was fabulous. We loved the room the decor was beautiful

Pros: Very quiet, serene with a lot of character, affordable and clean. Nice bed!!!

Pros: Location, staff availability

Cons: Some services (bicycles) available with extra charge only

Pros: everything.

Pros: Very convenient to have 2 bedroom 2 bath suite for 2 families for the price of $277 per night. The pool is opened till 10pm which is perfect.

Cons: It might be a little loud since the airport 5 min away. There is no place to have breakfast at the hotel.

Pros: Location and room setup

Cons: Dishwasher did not work. A door handle to the bathroom melt falling off, kitchen missing basic supplies. Any requests from house keeping took at least two calls to get items requested as they were only doing house keeping every 7 days.

Pros: Room was very nice and big. Parking wasn't bad. Balcony was big and the apps on the TV were great

Cons: Little on the expensive side, but I'm on my honeymoon so...

Pros: Very large space but there was only one non-fitted sheet for the pull out as well as one blanket. For the cost in the low $800s per night, a nicer “plus 2” accommodation would be expected. Although we didn’t keep the balcony door open, there was a large roach crawling happily in the half bath when I used it at 5 am; so pest treatment might be due. Overall, a beautiful apartment, but not worth over $850 for a one night stay, by any means.

Cons: Staff weren’t all the friendliest at first greeting; one was holding her head & complaining about her headache even before they couldn’t locate my reservation, & I had to leave and return once their line had finished. However, the very young male was pleasant throughout the experience.

Pros: Clean well managed facilities.

Cons: It is NOT on the beach and the equipment rental was either too old or not working.

Pros: Clean property friendly staff

Pros: The property was amazing! Beautiful ocean views and the amenities were great!

Cons: Our room view was not great for the price no pool view like advertised

Pros: Good location, they have a shuttle to get downtown. The staff is very nice, the pool and hot tub are clean and nice. The restaurants are good but expensive.

Cons: My only complaint is it needs cleaned better. It looked like it hadn’t been actually cleaned. The toilets looked dirty and the floor hadn’t been swept. There was a bug hair ball on the floor. It looks like they went in and picked up but didn’t really clean things. Definitely not the dirtiest hotel I’ve stayed in but for the price I paid I expected it to be better. They also need to do some updating on things like the tiles in the floor and the molding around the baseboards. Makes it look gross

Pros: When we arrived check in was fast and efficient. The shuttle to downtown was always on time and the staff very friendly. The view from our room was beautiful with a staircase from our balcony that want right to the pool area

Cons: We booked the presidential suite with a pool view room in January noting that we were celebrating our anniversary . We get to the room and the view was looking over the roof of the chicken walk, with no views off pool . I called the front desk and requested a room with a better view which they did have and moved us. We get the new room to find the floors so dirty that when I showered and walked around for 10 or so minutes the bottom of my feet were black. I understand that COVID-19 will not allow housekeeping but the room should have been cleaned and disinfected prior to our arrival. I requested a broom which I never got, so Just so I could be comfortable we went and bought a cheap mop. The other issues were , no hot water and when I asked about it, I was told that you had to lit it run . At one point we let the water run for a half hour and still no hot water. I felt maybe they thought I was one of those guest that just complain about everything so I left it as is. The following day we got a knock on the door and it was maintenance asking if the can check the hot water, that so other guest must have had the same experience, after that it was fixed. Other issues: dishwasher didn’t work door knobs didn’t stay closed due to broken hardware issues and the pool area was never washed down leaving lots of sand and debris to pile up

Pros: It was good

Cons: The bathroom was too small.

Cons: You have to pay for parking, the beach is nothing to rave about and mostly weeds and grass. The rooms are super tiny. To me the hotel seems appropriate as a 3 star hotel. Good thing is close to downtown and shopping.

Pros: Location was good

Cons: They are doing construction and cutting tile 9 to 5 during the week next to the pool. Should have let us know in Advance. Could not use pool or beach all day due to noise

Pros: I didn’t need to leave the hotel. Pool, hot tub, excellent restaurant. Prices were very reasonable for the area. Very nice rooms.

Cons: Employees of the restaurant appeared to be uniformily grumpy. Everyone else was really nice. Not really a beach. Waterfront yes but the beach was maybe 20’ wide.

Pros: Very nice grounds right on the water. Pool, Jacuzzi and beach area were great. Shuttle provided to Duval which is a great value. Taxis would have been $40+. Nice restaurant and great staff

Cons: 4 pm check in, tile in bathroom was very slippery resulting in a fall, no counter space in the bathroom.

Pros: Less than 3 min from key west airport! The hotel provides free shuttle to and from airport. We arrived airport and I called them and they were there in less than 10 minutes! The shuttle to take us back ran every half hour w/o a reservation. The pool is saltwater, clean, and nicely laid out to have a great cross breeze to beach if you don't want to get in the water your comfortable in lounge chair.

Cons: We stayed in a standard king room, which was fine size for us (without cooking amenities). What wasn't great was that it was on 1st floor which is adjacent to N. Roosevelt Blvd, so the traffic can be loud and wake you up.

Pros: Fine location; dependabe aieport and downtown shuttle; excellent room amenities such as mattress, linens, towels,

Cons: Parking was in a ground level garage; our room was on the 4th floor.

Pros: The room was very nice and luxurious. The hotel overall was clean and the staff was very friendly. Parking was convenient.

Cons: Everything was and extra charge ie parking and breakfast. The "beach front" wasn't an ocean access which was very misleading. It was located far from most of the activities in Key West.

Pros: The staff were very accommodating and helpful

Cons: Due to an event in Key West we payed 400$/night which was very expensive! The hotel would have been a great value for 150-200$/night

Pros: comfy bed

Cons: no windows really ugly far from town too expensive far better options

Pros: Convenient parking. Easy check in. Dinner in the restaurant was very good. I did not venture about as was a quick one night business visit, but the grounds are pleasant, secure. Very comfortable bed.

Cons: A bit expensive for a single with parking lot view and strange, shared entry foyer. I guess it is meant as a sort of adjoining room for a larger group. Every time the neighbor came and went it was two slammed doors. The doors are real loud when they close. I felt self conscious and tried to close them more quietly when I cam and went.

Pros: Room Clensines Service Happy hour Pool Hot tub

Cons: $20 parking per night

Pros: Liked the room

Cons: Did not like the staff. Not friendly at all. Very rude.

Pros: The hotel was awesome i felt like if i was at home. I didnt like it i love it. I literally loved everything about the hotel. I would recommend it to everyone. I would stay here everytime i come to key west.

Pros: Shuttle service was very convenient and helpful. Ron was an excellent driver who cares about his passengers. Check in and check out was easy as pie. Our room was spotless, as if Danny Tanner lived there himself.

Cons: Parking fees are a bummer. I was sad when I heard the news. Our view from our room was a construction site...so we had to use our imaginations to see what was not there. A security guard made us uncomfortable by staring at my wife's beautiful legs. There needs to be more lizards and iguanas on the property.

Pros: The staff was great and everything was perfect. I truly enjoyed my stay.

Pros: The rooms were beautiful, thought it was a bit pricey for not an oceanview. Loved getting champagne upon check in and the free shuttle into town.

Pros: nothing.

Cons: expensive poor facilities far from town poor service would never go back.

Pros: Location, pool and beachfront.

Cons: The room wasy way overpriced considering there was no view and that it was not a suite.

Cons: I don't see how this is one of the most luxurious hotels in Key West. I felt completely nickled and dimed on top of the extremely high rate for the hotel. They even try to add on a donation to an undisclosed non-profit -- granted it's a minimal donation but a customer shouldn't have to opt out of giving a donation. The parking fee, considering you're so far from Duval Street, is ridiculous and is over $21 after tax. The set-up of the rooms is far from comfortable -- a common entrance for 2 different rooms, which exacerbates the noise made by your neighbor. Furthermore, so much construction was going on around the hotel that we literally had to call the hotel to find out how to enter -- they then informed us that we had to enter through Hyatt's parking lot. I honestly couldn't wait to check out, but even that caused problems as they made me wait in line for 25 min since they only had one person working the desk. Steer clear of this hotel.

Pros: The location was great and I enjoyed the pool

Cons: Our room wasn’t the best . Twice had to call about our bathroom shower being stopped up and then the toilet got stopped up twice. Also the pillow cases had poop on them

Pros: Pool

Cons: Space in the room

Pros: It was on Key West

Cons: Pool area was dirty. They did not clean room and I had to ask for towels. The refrigerator kept turning off. But the pool stayed open late so we were able to hang out away from the room. But 1000 bucks for 2 nights is extremely high for the place

Pros: Breakfast okay. Food mediocre, acceptable.

Cons: No service of room needs. Not enough towels or sheets to accommodate 2 adults 2 children. Called for needs several times to either no answer or promise of delivery. 3 hours later went to office for both. Towels never changed or sheets never changed in 5 days worth of stay. Friends were at wrong Fairfield and when they attempted to call to see if we were registered couldn’t get any one to answer two attempts at calling. Service overall not Marriott quality☹️.

Pros: Pool Facilities & Cleanliness of it !!

Cons: Rooms outdated. Mold in Shower around the entire shower Pan. Also on the outside of the shower !! Room was very Damp even with the A/C on & Fan running.

Pros: Quiet

Cons: Smell of something going bad outside my room.

Pros: Good location, good breakfast, nice pool with bar. Rooks were clean and comfortable

Cons: The fitness room needs updating. Limited equipment. There was also a hidden fee not disclosed when booking - a $25/night "destination/amenity fee". That included 2 drinks per day at the bar, pool towels and shuttle transportation to the downtown area of key west. Perhaps that was useful to some travelers but it was a waste of $50 for the 2 nights we spent there as we did not use the pool, bar or the shuttle. Sneaky, hidden fees like that should be disclosed when booking.

Cons: Nothing it was perfect

Pros: The pool and the Pool Bartender Steve was very professional and awesome!

Cons: The staff was a bit rude when we checked in but got better as the stay went on!

Pros: Shaded with palms everywhere.

Pros: Really enjoy my stay here

Pros: The staff was incredibly helpful and very engaging. The concierge was knowledgeable, the front desk attendants quick, and the breakfast crew were on top of everything. I have no comments on the maid service because we did not let them into our room for the duration of the stay. They offer a variety of helpful coupons and pamphlets to help acclimate you to the island.

Cons: Our room smelled slightly of cigarette smoke, and the shower had mildew in some of the grout. The sink area allowed a pool of water to collect due to an uneven surface. The walls are quite thin. The rooms were lacking in lighting. Being one of two Fairfield locations in Key West, it's the farther from the major attractions. Overall, small gripes. I would certainly stay here again

Cons: Parking and breakfast seating. The parking spaces are MUCH too thin, creating many spaces which were unparkable as others had parked over both side lines. This made my 8 month pregnant wife have to walk from the opposite side of the hotel in the only parking spot available. Also, at 9:00 am, there is not enough tables for the amount of people eating breakfast. We had to sit in the lobby to eat our breakfast. These two things made our stay less enjoyable.

Pros: The price was fair. Breakfast was decent. Newer hotel.

Cons: We had two experiences with roaches. We advised the front desk each time. One said she would make a note of it the other person at the desk took several minutes to explain the habits of Palmetto bugs in the warm weather. No one came to spray or check on the room. Breakfast could have a little bit more variety.

Pros: Amenities

Cons: N/A

Pros: Loved the facility and staff.

Cons: Distance from Duval...although relatively short 10 min drive.

Pros: nice, clean hotel

Cons: all good

Pros: Beautiful landscaping, nice pool area and room and staff were great.

Cons: There are not elevators in the outer buildings. Lucky it was only two stories but you have to carry your luggage up the stairs. It’s not close to any of the main sights and they don’t have their shuttle running because of Covid. They also didn’t offer the free breakfast that was advertised.

Pros: It is close to where I need to be. Free parking

Cons: Front Desk staff named Kenisha is rude, same with Kristine. No customer service attitude. Guest expects a “ How may I help you? And not a rude and barking What do you want” question when you approach them. Very condescending. “You used booking.com and not direct reservation, so you are not priority “ response when I asked about the type of room with my booking. They need to find another job and not customer service related .

Pros: The homey feel and backyard vibe

Pros: Nothing for the price had to pay for breakfast. Had to call for clean service

Cons: Over price it was equal to super 8 in service nothing special

Pros: The room was very clean, the bed was comfortable and the hotel was in an excellent location

Pros: Very nice rooms clean with a lot of space. Staff was very nice.

Pros: pool was awsome

Cons: The room was not cleaned the first day, the second day the toilet wasn't cleaned and no wash cloths or floor pats were left

Pros: Everything!

Pros: Basic room.

Cons: Front desk concierge, Stephanie had an attitude that I reserved a room with an Amex when I don't even own one. I showed her the documents of the confirmation using my MasterCard. She continued to persist that I reserved it with an Amex and this is what happens if you book with a third party site.

Cons: The hotel was a dump

Pros: The rooms are always clean & fresh smelling. The staff are always wonderful.

Cons: The hotel picture was not what the motel ended up being. Also it described it was waterfront when it wasn't. That was disappointing but not the end of the world.

Pros: The free shuttle into town and the staff there was friendly and very professional.

Cons: Our room was very close to the main street into town which was noisy.

Cons: The leaf blowers outside my window at 8:00 am. Key West is a town where people like to sleep in when they are visiting, the landscaping guys running leaf blowers at such an early hour is not a good thing.

Pros: My wife and I loved the friendly staff; the location; the private courtyard sitting area; the beautiful, lush grounds; the attractive and comfortable room decor along with special amenities and condiments; and the free taxi services to and from special places of interest in the area. My wife and I will certainly seek out Courtyard by Marriott motels on all our future travels, as we could not have asked for a more positive experience.

Pros: Staff was amazingly friendly and helpful. Beds were very comfortable.

Pros: Room 103. We had bathroom issues. Toilet did not flush. Bathtub did not drain during shower. Leak of unknown origin over floor and rug. 2 adult travelers. The pool was nice.

Cons: See above. They did give us free breakfast as a compensation. We are looking into a rebate via our online booking site.

Pros: The concierge was amazing and super helpful. He was great to talk to. The rest of the staff was very friendly and helpful as well. The pool was gorgeous. The fitness and the rest of the facility was very clean.

Cons: We thought it would be a little closer to Duval Street. Also, the housekeepers never checked our room. We were there for 5 days.

Pros: Everything. The free drinks, the free waters, the free shuttle service just to mention a couple. The rooms were large and very clean (even the remote was sanitized). The in house restaurant had very delicious food and the bartenders were great, even though they didn't have a blender for those boat drinks my wife loves so much.

Cons: Everything was great. Our only complaint was the pool bar and hot tub were down for remodeling. Not sure when they closed it but it seems like they would do the remodel in the off season. I know it could've been because of COVID but there was nothing on the website or Booking.com. Not a huge deal because everything else was fantastic.

Pros: The food was delightful. the staff were kind, close to the beach. "LOVED" the chickens everywhere!!

Cons: That the pool side bar was closed and that people were allowed to put towels down to save seats, so we never got to enjoy it.

Pros: The hotel staff was friendly. And all the chickens that were running around were cool

Cons: The swim bar was not open it was under construction.. I was charged for parking every day but I flew in ...and had no car... Rooms could use and updating.

Pros: The location and the price we had paid for the rooms (which we had gotten a huge deal due to Covid).

Cons: It looked nothing like the pictures online. The pool bar and most of the area was under construction which was a huge disappointment. We also never received any room cleanings during our 3 night stay. Very disappointed.

Pros: Nothing

Cons: The property looked nothing like any of the pictures. It was like a high priced motel 6. The room and the facilites were run down and dirty.

Pros: Service was excellent. Rooms clean. Water gets really hot. Pool area has a great set up to relax.

Cons: The breakfast didn't meet the standards for a hotel that cost as much as it does. It was a cheap excuse for food. I went out every morning instead.

Pros: Pool

Cons: No outside bar

Pros: Location was good-with shuttle on the hour to Marina to quick walk to Duvall Street - the staff was exceptional but all very worried losing their jobs it appeared to us. Management must be very strict.

Cons: I did not like having to ask for my room to be cleaned daily & beg all day long for clean towels daily. Room rate was very high price-i deserve something besides an uncomfortable bed to sleep in. Room 103 was very very dark as well, toilet was not working but they did fix that....it was a party room - many stains in carpet - honestly they never changed our bed sheets either. Pool area was in repair due to a high speed chase landing @ damaging spa & bar.

Pros: It was clean and beds were comfortable. We felt safe and the staff was friendly. Breakfast was very good. The pool was nice.

Cons: Wile the pool was open, the outdoor bar and hot tub was closed due to a car running off the road and hitting it. That was unavoidable on the hotel’s part of course bat we were told it had happened there months previously. No work had been done on it and the indoor bar did not open until 4 or 5 depending on the day. The only alcoholic beverages available were canned mixed drinks and beer available in the little shop the have. We like spending the day at the pool and going out at night so that was a disappointment. The biggest issue is the location. We knew that when we booked it with Hilton Honor points. Unfortunately, it was more inconvenient than we thought. There is a shuttle that was free at the time we were there although signs said $19.95 a day unlimited. The shuttle was usually full goin and we were dropped off several blocks from Duval and Mallory square although there were shops and restaurants at the location. We used it to go downtown but used Lyft to come back because of the drop off / pick up location. So, my low rating is for the relatively high price compared to the location.

Pros: Great Pool with Pool Bar. Good locations, just at the entrance to Key West, you can't miss it.

Cons: Houskeeping could have been a little better. First Day, our towels were not changed, which was alright. But we didn't get wash cloths. Also had to use Hand Towel as a bath mat.

Cons: Housekeeping

Cons: Free parking or breakfast would have been nice.

Pros: Yes greatdrinks a bit pricey 25 dollars for 2 drinks

Pros: Beautifully decorated; pristine; lovely!! It’s impression WOW!

Cons: No thing to report.

Pros: The room was updated, and the lobby was very nice. The hotel is close to 3 others and you are able to use any of the pools, etc.

Cons: The hotel is far from town. This was our first time to Key West so we didn’t realize that there is only one area that stuff happens, so we might as well have been out in the suburbs. Also the mattress and pillows were not very comfortable. The pool is constantly out of towels. So that is a bit disappointing.

Pros: I liked the lobby, pool, and room overall.

Cons: The staff wasn't too helpful, it could have been because it wasn't directly booked with them but through Kayak. I wanted to change from a king size bed to a two bed room but they said they were sold out. However, when walking around the hotel around 11PM I saw plenty of empty rooms with two beds. In addition, I got (initially) charged for drinks I did not have at the pool. Overall it's okay, but I wouldn't book there again unless it was my only option.

Pros: Had a great stay the hotel was clean and awesome the pool was very nice and the place was very quiet . Abusutly loved everything . Highly recommended

Pros: Enjoyed the Super Moon of the decade on the balcony...!

Pros: The decor was clean, modern and beautiful The pool look like a picture, the furniture and umbrellas complemented the key west vibe Beds, chair and bathroom look like new, perfect condition and extremely clean

Cons: The price was a bit high so I expected at least to have complementary continental breakfast that other less expensive hotel offered. Extremely late check in and early check out. Check in does not start until 4:00pm.

Cons: Entrance on curved road. Dangerous entry/egress

Pros: Clean and newly remodeled.

Cons: Twenty dollar cab ride to Duval Street or twenty dollars for shuttle. Hotel is on main road at the entrance to Key West. Road noise was distracting and sleep disruptive from motorcycles and first responders. Long wait for check in not well staffed or prepared with prepaid customers paperwork.

Pros: The staff was accommodating and friendly. The morning coffee was most appreciated. The pool area could use a couple more chairs, but overall it was a good experience and I'd stay there again. thnx

Cons: There were tiny bugs crawling on every surface (the dresser/desk/nightstands) and because of Covid the daily cleaning or fresh towel service was suspended (unless requested) which also meant the toilet paper supply was not being maintained.

Pros: The room was very clean, comfortable and cozy. I slept amazingly well on that bed. The pool was very inviting and and relaxing. The Iguanas were entertaining. Too bad people didn't follow the rules. Adults and children were feeding them and disturbing them. The pool area should be monitored for that. The bartender(Billy) was exceptional! The front desk staff were all courteous and professional.

Cons: The pool area needs to be monitored from time to time for the safety of the Iguanas. There were children trying to catch them...with their parents present!

Pros: Pool is nice location not bad due to shuttle

Cons: Rushed being checked in. They charged resort fee when each time u add something to room like bar or breakfast. Booking .com total price was to include the fee

Pros: My friend and I stayed here recently and had a great time. The pool area is very well taken care of and our room was very comfortable. The only thing that I would do differently next time is the location means you have to take Uber‘s or taxis to the busier areas.

Cons: Location.

Pros: The pool area was great. The bar tender at the pool was super nice. Very relaxing out there. Was also pleased with the hourly shuttle into town. Coffee in AM and water complimentary. They gave us cookies at check out in. I also forgot my ring at checkout. I called from the airport to let me know. I had a return call within 30min letting me know they found it A+!! Would stay here again.

Cons: The hot tub was closed. They charge for breakfast. Which considering the room rate I feel was a bit unreasonable.

Pros: Having stayed there before prior to pandemic we were disappointed in limited services and dining. Breakfast was OK

Cons: Valet service, room service, full dinner in restaurant

Pros: Awkward situation with tipping(breakfast). We liked the pool it self.

Cons: Awkward situation with tipping(breakfast). Receptionist confirmed that there were free rooms with a sofa bed and she is happy to swich, but the manager didn't approved. No one cleaned iguanas poops in the pool area.

Pros: Loved the breakfast every morning! The shuttle to the airport and downtown was a Godsend!! Definitely will stay again!

Pros: Excellent pool! Room was very nice but the mattress was a little soft. I did think the breakfast was a little pricey

Cons: Most of the staff was extremely friendly but there were a few that worked in housekeeping that would not speak or smile. Kind of like they did not like their job at all!

Pros: Hourly shuttle to downtown

Cons: More searing available around the pool area

Pros: Heated pool and very hot hot tub

Cons: Music from pool area was very loud in evening and you need new speakers.

Pros: friendly & helpful shuttle drivers to downtown & staff was friendly &helpful

Cons: you don't get Hilton Honors points even for incidentals when booked through a 3rd party, that was a major fail

Cons: The cabanas seemed to need a little upgraded. Starting to see some wear and tear.

Pros: Free shuttle to the town Quiet location

Cons: Expensive but its Key West Rooms a little dated Pool is small, but not crowded when I was there

Pros: The bed

Cons: Expensive restaurant...$14.95 breakfast buffet with no other option unless you asked. "handicapped room" had no grab bar for getting out of the shower or beside the standard height toilet. Room needed sprucing up. Balcony door often stuck and was hard to open and also there was a three inch high ledge going out the door that was easy to trip over.

Pros: Friendly service,clean room,nice pool.Shuttle to airport

Cons: I didn't have a balcony

Pros: Great location as close enough to everything but enough distance to get out of traffic/congested areas. Room was comfortable and large enough for a family of 4. Grateful for the mini fridge and microwave. Went to grocery store so we could at least have some food in our room. Would stay again.

Cons: Pool water was very warm and located with with hardly any shade. Could have misters out there to help with the extreme heat.

Pros: Pool area, rooms, clean.

Pros: Employees were very professional.

Cons: Air conditioning inside rooms are very noisy. Asked the front desk about that with response all rooms are like that. Needs some attention to fix that problem.

Pros: The beds are super comfy. The food from room service was great.

Cons: Floor level. Could not use.

Cons: Reserved 2 rooms but when checking in the hotel showed only 1 room was reserved. Hotel staff had to scramble to accommodate us.

Pros: The tiki bar was amazing, get a mudslide. The pool area was just relaxing all around. The location is great just due to being off the main stretch of the keys.

Cons: It wasn't beach view. Careful when booking, there's multiple locations. I made the mistake, enjoyed my stay but I couldn't see the beach

Pros: It was close to everything

Cons: No oceanview or beach and the price paid was high, but it is the key west, so dont expect anything to be cheap.

Cons: Our room was no the cleanest. I found some pills in the floor.

Pros: The Parking and the pool.

Cons: The room was a bit small.

Pros: Pool was good, breakfast was so so

Cons: Black furniture made it a dark & gloomy

Pros: Grab and go breakfast was great. Variety of juices, cereals. Box contained fruit and microwaveable breakfast sandwich. Pool area beautiful. Shuttle service to town great with friendly drivers. Air conditioning cold. Parking abundant, but not assigned. Buy one get one free drink coupons, however drinks not that great.

Cons: Better drinks at poolside bar. My mango drink had zero flavor and minimal alcohol. Rooms are very small, but adequate.

Pros: Nice property

Cons: Got a fungus from shower

Pros: Breakfast was fantastic

Cons: Pool was way too cold for swimming. I doubt that it was heated at all! I booked this hotel because of the heated pool!

Pros: It's our second time staying here and we loved our stay. It's on the north side of the key but only an 8 min drive to Duval. The staff was attentive and the pool is a nice size and always maintained. The rooms are spacious with comfortable beds, fridge, microwave, coffee machine, and ironing supplies--all you can need! The price for value is what keeps bringing us back. It's on the more affordable end, especially during non-peak weekends. Parking is free and they also don't have resort fees, which is a huge plus. Incidental hold was only $20/night as well. Overall great experience!

Cons: It can be a bit noisy as the rooms aren't too sound proof. We were awaken both days by people in the next room or in the hallway.

Pros: The hotel definitely met our expectations. the facilities and rooms were impeccably clean. The room was a nice size and the bed was very comfortable. Location is perfect for families and couples looking for a quiet and relaxed stay.

Cons: The staff's customer service was extremely underwhelming. Front desk agents were sweet but very young and it reflected in the level of service and professionalism expected in the hospitality industry. Housekeeping had the worst attitudes anytime we requested anything as if we were inconveniencing them, they would scoff at any question! We were running a little late to the complimentary breakfast but willing to grab anything still out—the lady picking up literally pulled baskets of bagels away from us and rolled her eyes when we asked where we can could find cream cheese. I was shocked at how ugly her attitude towards us was when we are guests spending A LOT of money to stay at their locations and were very respectful towards her.

Pros: The pool area was beautiful . It made you feel as if you were in the islands. There was plenty of comfortable seating including cabana style loungers to enjoy. All the staff helpful and pleasant . At the breakfast buffet the staff walked around to refill coffee, clear your tables and offer newspapers. There was plenty of free parking on site and rentals of motor bikes and bicycles.

Pros: location and breakfast was pretty good...

Cons: the room was a little warm for me...i set the thermostat to 68 degrees and the temp never dropped below 73 degrees...

Pros: Room was clean, comfortable and fully equipped with necessities.

Pros: Continental breakfast is always a great way to start off your day at any hotel, wished the selection was better but at least the coffee was always hot. Beautiful pool area lots of seating but the tiki bar's food selection was also a bit limited. A lot of people were receiving noise complaints at the pool and rooms at 2 PM.... Its Key West so if you're planning on wanting peace and quiet you should probably stay in Marathon, and not blame the hotel for your poor choice in vacation destination...

Cons: Parking is quite a problem at this location and forcing some people to park in random lots nearby, which is never a good idea in the Keys. The ice machines never seemed to be working well. The rooms are also very small, actually uncomfortable for 4 people to be in a room with two double beds. Most likely would stay here again, but not my first choice.

Pros: Very well kept. Shuttle was great to have! Having a restaurant on sight was great!

Cons: Never saw a vacuum when they were Cleaning the rooms. No coffee pot in room or microwave

Pros: Shuttle bus was great! Drivers are excellent. (Gary, Greg and Ben) Stone Crab restaurant had the best seafood and staff are excellent!

Pros: It was convenient. Nice colors. Bar and pool and breakfast was nice. Beach location was very pretty.

Cons: Rooms are smaller then expected but ok. Drinks were very expensive. The man who checks people in is not very friendly or helpful.

Pros: The property was easy to find

Cons: Not beach front because the water was un swim able. Staff was not welcoming or nice when we were checking in. The Fun desk was none existent. No one was willing to help nevermind assist in finding things to do.

Pros: There is a lot to do and the property is quaint. I like that there’s a restaurant attached.

Cons: The rooms are extremely small and there are ants in the bathroom. There wasn’t any hot water in the shower and room doors are difficult to close.

Pros: Not Recommending

Cons: Old Rooms deceived by the professional photography.

Pros: The pool was nice. Claudia at the front desk was amazing. The jet ski instructor was awesome! Had a blast!

Cons: The bed and pillow was awful. The room needs updated. No privacy. I felt unsafe. The only thing holding me back from an attack was an aluminum bar. A server at the restaurant threw a hissy fit and acted like a child just because I didn’t order food and only ordered drinks I mean come on cheap Outdoor furniture to sit on in the room! Please! You’ve made enough money to upgrade. It was like a dungeon in the bathroom! Will not be returning.

Pros: Loved that everything you needed was right there

Pros: Having our own patio was a nice way to unwind by ourselves at night.

Cons: I wish the rooms were a little more updated. Clean though so we didn't mind it being outdated.

Pros: Okay

Pros: View

Cons: Nothing

Pros: The room decor was cute.

Cons: Everything. The service at the hotel restaurant was awful. Unfriendly staff that seemed to dislike their jobs. Rooms were tiny, shower was tiny. The “continental breakfast” was frozen waffles and hard boiled eggs. The food and drinks were insanely over priced. You can get a better bang for your buck anywhere else in key west. They advertise a “beach” but it is definitely not a swimming beach nor is it a pretty beach. We were very disappointed in our choice to stay at The Ibis.

Pros: We arrived at Ibis Bay Beach Resort in the late afternoon. Check in was very easy and we were intrigued by the “old school” room key. The room was very cute, small, and clean. We had planned a very busy trip of sightseeing in Key West and the Dry Tortugas, so the room was just about perfect for us. We enjoyed the macaw just outside the lobby that greeted us with “Hello” when we walked up the steps and said “Bye Bye” when we left. All things considered (just 2 months post-Irma) we enjoyed our visit.

Cons: The shower was small and the water pressure low, so rinsing off was a bit of a challenge.

Pros: The convenience to the shuttle bus, mopeds, kayaks, jet ski were great! Room was colorful, seemed fairly clean. The location is far away from downtown Key West, so it was quiet. Loved the tortoise sanctuary in the unusable part of the back parking lot. Great use of property for a good cause. All the hard working outdoor staff were friendly and said good morning or Hi.

Cons: poor wifi anywhere on the property. They need to bring that up to modern expectations and expand the width and reach to accommodate all the modern electronics that are being used., breakfast in stoned crab was less than what you would expect for a nicer restaurant (food was not fresh, poorly made, not much selection. No food service until 8 am, only coffee which is self serve.) Front desk staff was stand offish, very business like. No clock in the room or necessary outlets to accommodate current 2016 needs. Bathroom was very small, lots of old dirty caulking around the tub and floor. Bay view with hammock is not private, the next door quests are only two feet away. That was very misleading on the website. Maid never came to our room in the 3 days we were there. No one told us to get maid service we needed to hang the door tag on the outside of the door requesting the maid service. We had to go searching for ice, no ice machine. Ice is all the way to the bar, stand in line with the others waiting for food service.

Pros: Shuttle into town, easy access to excursions at the service desk. Maintenance was quick to respond. Fairly quiet which was nice.

Cons: Location not really beach front... Standing shower was very small. Had to drive about 2-2.5 miles to get anywhere to explore.

Pros: great location fun atmosphere kid friendly without being cheesey/cartoony very nice staff

Pros: My wife and I came here to get away for one night. Nice rooms (old school) but clean. Staff was overly friendly and made us feel like our stay was the only thing that mattered. In less than 24 hours we used the pool , ate dinner, night kayaked on the reef, ate breakfast, toured on Jet Ski's checked out and had a blast. We had been at upscale pricey tourist compounds for 2 weeks, left one of our prepaid hotels with one bag packed and found this gem and returned to the compound the next day. Sharon at the bar/restaurant was friendly and made sure we new what to do and where to go. The food was fresh and the service was great The onsite watersport people were great and made each experience the right level for the guests. (saw a 70+ y.o. jet ski with ease) I know some rooms are smaller but rooms are for sleeping and I didn't come here to sleep! We will be back!!!

Pros: Location was beautiful. Paid extra for beachfront and it was worth it. Did not use the pool. Room décor was beautiful. Concierge was helpful with maps and activities. Nice patio area where shorebirds came to visit in the morning; hammocks very restful.

Cons: No maid service. Had to ask for clean towels. On site restaurant was very pricey. Bathroom very tiny.