Best Jerusalem hotels near Church of the Holy Sepulchre
Waldorf Astoria Jerusalem stands at the heart of Jerusalem, a few minutes' walk from Jaffa Gate, the entrance to the Old City. The magnificent structure was originally built in 1928 as one of the city's most beautiful and inspired architectural works. The original Arabesque embellished facade and grand marble staircase were meticulously preserved to meet Waldorf Astoria's esteemed reputation for excellence. The hotel comprises 226 rooms and suites of unadulterated luxury, boasting a long list of amenities, two fine-dining restaurants offering a diverse selection of quality dishes and 12 meetings and events facilities to accommodate all needs - from small business meetings or social events to large-scale conventions and romantic weddings. Complimentary internet access is available in all guest rooms and throughout the public areas of the hotel. Stay in contemporary elegance at the Waldorf Astoria Jerusalem hotel and experience the signature Waldorf Astoria service, an extension of the legendary personal service principles.
Overall 9,2 Excellent
Based on 2 039 reviews
All reviews
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- Couples
- Families
Excellent
9,6
Pros: The decor is amazing and a very good breakfast and right in the center of Jerusalem.
Excellent
9,7
Pros: This is a beautiful hotel in an elegant old building that was completely redone to creat the hotel. Courteous and helpful staff. Concierge services were excellent. Rooms are large and well furnished. Ten minute walk to the Jaffa Gate of the old city. Breakfast was included and was excellent.
Excellent
10,0
Pros: Everything !
Excellent
10,0
Pros: It was superb ! I highly recommand this hotel and hope I'll come back soon. Very kind staff, very elegant place, awesome experience !
Excellent
10,0
Pros: The design and artictexure was magnificent.
Excellent
9,2
Pros: Amazing hotel located in the heart of Jerusalem, very quiet beautiful street, 5 minutes walk from majority of historical places, magnificent building, very comfortable rooms, helpful staff and excellent food - breakfasts were delicious and food selection one of the best we ever saw in 5 stars hotels!
Excellent
9,2
Pros: Elegant hotel
Good
7,1
Pros: Spacious room. Attentive service. Brand new facilities. Comfy bed and good quality linen. Pick up service at the airport. Great location - ancient city is close by so does the shopping centre.
Excellent
10,0
Pros: There was a staff who’s name George who is a door man was so helpful. He is very kind and beautiful smile all the time. All other staff are very friendly too.
Excellent
9,2
Pros: Location
Excellent
8,8
Pros: Beautiful,clean and nice area.
Excellent
8,8
Pros: Everything
Details
Reviews
Overall 9,2 Excellent
Based on 2 039 reviews
Vibe
9,4
Bar
9,4
Location
9,3
Breakfast
9,1
Room
8,8
Service
8,6
Comfort
8,3
WiFi
7,6
Value
3,1
Wellness
0,9
Breakfast
9,1
Vibe
9,1
Location
9,1
Service
8,8
Room
8,6
Location
9,4
Service
8,9
9,6 Excellent
Pros: The decor is amazing and a very good breakfast and right in the center of Jerusalem.
Cons: This is not kind of a hotel with a poll or a luxurious spa. The view from our room was to a garbage yard / pub and the next morning was a horrible sewerage smell after we complained a couple of times they moved us to a suite. That was our wedding night.
9,7 Excellent
Pros: This is a beautiful hotel in an elegant old building that was completely redone to creat the hotel. Courteous and helpful staff. Concierge services were excellent. Rooms are large and well furnished. Ten minute walk to the Jaffa Gate of the old city. Breakfast was included and was excellent.
Cons: I-PAD provided in the room for hotel services never worked, even with repeated calls and IT requests.
10,0 Excellent
Pros: Everything !
Cons: That there was no spa in the hotel the
10,0 Excellent
Pros: It was superb ! I highly recommand this hotel and hope I'll come back soon. Very kind staff, very elegant place, awesome experience !
Cons:
10,0 Excellent
Pros: The design and artictexure was magnificent.
Cons: Would like to see more deversity with different cultures
9,2 Excellent
Pros: Amazing hotel located in the heart of Jerusalem, very quiet beautiful street, 5 minutes walk from majority of historical places, magnificent building, very comfortable rooms, helpful staff and excellent food - breakfasts were delicious and food selection one of the best we ever saw in 5 stars hotels!
Cons: Lack of spa and gym (gym room was very small). Surprisingly few days before our arrival we received a standard welcome mail from the hotel management with the description of hotel facilities including spa - and spa has never been opened! They told us when we arrived that the spa and swimming pool is still under construction. We were slightly disappointed but telling the truth Jerusalem has so much to offer so the lack of spa and swimming pool was not a big problem.
9,2 Excellent
Pros: Elegant hotel
Cons: Housekeeping staff a bit instrusive and would show up every night when we arrive and try to push extra towels and chocolates even if the room has been turned down. He was obviously waiting for a tip.
7,1 Good
Pros: Spacious room. Attentive service. Brand new facilities. Comfy bed and good quality linen. Pick up service at the airport. Great location - ancient city is close by so does the shopping centre.
Cons: Strange view from the balcony - actually no view. Empty minibar. A bit crowded restaurant for breakfast.
10,0 Excellent
Pros: There was a staff who’s name George who is a door man was so helpful. He is very kind and beautiful smile all the time. All other staff are very friendly too.
Cons: This property is very clean and new but it is not lively and happening because the atmosphere is crowded by ultra orthodox and sometimes you feel uncomfortable. Also there is no pool or spa is there.
9,2 Excellent
Pros: Location
Cons: To pay for parking
8,8 Excellent
Pros: Beautiful,clean and nice area.
Cons: Can’t say anything negative!
8,8 Excellent
Pros: Everything
Cons: Reception
Waldorf Astoria Jerusalem stands at the heart of Jerusalem, a few minutes' walk from Jaffa Gate, the entrance to the Old City. The magnificent structure was originally built in 1928 as one of the city's most beautiful and inspired architectural works. The original Arabesque embellished facade and grand marble staircase were meticulously preserved to meet Waldorf Astoria's esteemed reputation for excellence. The hotel comprises 226 rooms and suites of unadulterated luxury, boasting a long list of amenities, two fine-dining restaurants offering a diverse selection of quality dishes and 12 meetings and events facilities to accommodate all needs - from small business meetings or social events to large-scale conventions and romantic weddings. Complimentary internet access is available in all guest rooms and throughout the public areas of the hotel. Stay in contemporary elegance at the Waldorf Astoria Jerusalem hotel and experience the signature Waldorf Astoria service, an extension of the legendary personal service principles.
A stay at Leonardo Plaza Hotel Jerusalem places you in the heart of Jerusalem, within a 10-minute walk of Jerusalem Great Synagogue and Ben Yehuda Street. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Overall 9,1 Excellent
Based on 3 612 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Each time we come to stay at the Leonardo Plaza it feels like we are coming home. Staff are - without exception - well-groomed, polite, friendly and happy to help. Breakfast is fabulous. A real diet-buster... Rooms are extremely comfortable and well-lit. Views on the Old-City side are breathtaking. Generous with towels, toiletries, bath-robes, water etc. Gym is spotless and well-equipped.
Excellent
10,0
Pros: They were absolutely fantastic. Every part of my stay
Good
7,5
Good
7,1
Excellent
9,6
Pros: Clean, comfortable, great food, great service and friendly staff.
Good
7,1
Pros: Staff was very friendly. Ronit, guest relations manager wasn’t lovely. They had a nice cocktail hour.
Excellent
10,0
Pros: The staff was super sweet and very helpful. They continuously asked us if we were happy throughout our stay and were very accommodating. Lady in the dining area in the morning was very sweet and always asking if we needed anything at all.
Okay
5,0
Pros: Breakfast, Synagogue
Okay
5,8
Pros: It’s location and the staff.
Excellent
8,3
Pros: Dining room service and staff were excellent.
Excellent
10,0
Pros: Es limpio , bien ubicado, en la recepción ody muy colaborador, muy cerca de la ciudad vieja
Good
6,7
Pros: Very good breakfast. Very good location - mere minutes by food from good restaurants and the city center.
Details
Reviews
Overall 9,1 Excellent
Based on 3 612 reviews
Breakfast
9,2
Location
9,1
Service
8,8
Food
8,2
Pool
8,0
Room
6,7
Cleanliness
5,7
Bar
5,0
Value
4,8
WiFi
4,5
Location
9,4
Breakfast
9,2
Service
8,9
Pool
7,8
Room
6,9
Value
5,2
Vibe
4,7
Breakfast
9,0
Location
8,8
Service
8,2
Food
7,3
Room
6,0
Cleanliness
4,7
Value
4,4
Vibe
4,0
Service
8,9
Room
5,3
Service
8,9
10,0 Excellent
Pros: Each time we come to stay at the Leonardo Plaza it feels like we are coming home. Staff are - without exception - well-groomed, polite, friendly and happy to help. Breakfast is fabulous. A real diet-buster... Rooms are extremely comfortable and well-lit. Views on the Old-City side are breathtaking. Generous with towels, toiletries, bath-robes, water etc. Gym is spotless and well-equipped.
Cons: Free parking for guests would be helpful. AC in rooms is noisy
10,0 Excellent
Pros: They were absolutely fantastic. Every part of my stay
Cons:
7,5 Good
Pros:
Cons: We requested a room update which was supposed to include a large double/queen size bed; a sofa, a balcony; and a mini bar. Only the balcony was attached to the room....the other upgrades were absent. A lot of extra money for a balcony
7,1 Good
Pros:
Cons: Bathroom was not clean
9,6 Excellent
Pros: Clean, comfortable, great food, great service and friendly staff.
Cons: Free faltered water was not available in the lobby 24/7 as it is in most other hotels in a hot country.
7,1 Good
Pros: Staff was very friendly. Ronit, guest relations manager wasn’t lovely. They had a nice cocktail hour.
Cons: Hotel Is dated. It was hard to access from the street - you had to walk down a ramp way and there was no indication where the entrance was. There was a lot of construction going on nearby. I’m general it was ok but certainly not 5 star hotel as indicated.
10,0 Excellent
Pros: The staff was super sweet and very helpful. They continuously asked us if we were happy throughout our stay and were very accommodating. Lady in the dining area in the morning was very sweet and always asking if we needed anything at all.
Cons:
5,0 Okay
Pros: Breakfast, Synagogue
Cons: Room not clean
5,8 Okay
Pros: It’s location and the staff.
Cons: This is not a 5 star property. I am not sure how it came by that rating. At best it is a decent 3 star hotel. It is a tired and poorly maintained property.
8,3 Excellent
Pros: Dining room service and staff were excellent.
Cons: Hotel decor is dated. Furniture and carpeting appear old and worn.
10,0 Excellent
Pros: Es limpio , bien ubicado, en la recepción ody muy colaborador, muy cerca de la ciudad vieja
Cons: Todo bien
6,7 Good
Pros: Very good breakfast. Very good location - mere minutes by food from good restaurants and the city center.
Cons: No soundproofing towards the hall, neighbor noise was an issue. Check in took an hour because the hotel ignored our requests including extra bed for a toddler.
A stay at Leonardo Plaza Hotel Jerusalem places you in the heart of Jerusalem, within a 10-minute walk of Jerusalem Great Synagogue and Ben Yehuda Street. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
A stay at King David Jerusalem places you in the heart of Jerusalem, within a 10-minute walk of Mamilla Mall and Jerusalem Great Synagogue. Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Overall 9,0 Excellent
Based on 1 582 reviews
All reviews
- All reviews
- Couples
Excellent
10,0
Pros: Everything - high end, high class
Excellent
10,0
Pros: Great location. Breakfast was lovely.
Excellent
8,0
Pros: Location was superb walking distance to all the main attractions of Jerusalem. Very nice breakfast
Excellent
10,0
Excellent
10,0
Pros: the service and the kindness of all the entire staff. Very polite efficience and quick the quality of the food the cleanness of the room
Excellent
9,6
Pros: history
Okay
5,0
Pros: The property exudes its history, which is absolutely fascinating. Location is good, walking distance to both the Old Town and restaurants of the City Centre.
Good
6,3
Pros: The location
Excellent
9,2
Pros: A beautiful hotel in full view of the walls of the old city of Jerusalem, and with a magnificient garden, pool and terrace. We had a room with a view of the garden and a terrace, it was fantastic; the terrace was huge. Looking at the sunset on Jerusalem, from our terrace, overlooking the gardens, was just superb.
Excellent
10,0
Pros: Everything
Details
Reviews
Overall 9,0 Excellent
Based on 1 582 reviews
Location
9,6
Pool
9,1
Breakfast
8,9
Comfort
8,9
Amenities
8,8
Bar
8,6
Vibe
8,2
Food
8,2
Service
8,1
Room
7,8
Value
3,8
Service
8,3
10,0 Excellent
Pros: Everything - high end, high class
Cons: Nothing at all
10,0 Excellent
Pros: Great location. Breakfast was lovely.
Cons:
8,0 Excellent
Pros: Location was superb walking distance to all the main attractions of Jerusalem. Very nice breakfast
Cons: The hotel is starting to look its age and needs some upgrading.
10,0 Excellent
Pros:
Cons: Checkout that made we wait a long time Didn't resolve the overcharge Upsetting
10,0 Excellent
Pros: the service and the kindness of all the entire staff. Very polite efficience and quick the quality of the food the cleanness of the room
Cons:
9,6 Excellent
Pros: history
Cons: elevator
5,0 Okay
Pros: The property exudes its history, which is absolutely fascinating. Location is good, walking distance to both the Old Town and restaurants of the City Centre.
Cons: To my mind it does not merit its 5 star rating, at least when compared to the “average” 5 star hotel elsewhere (in particular the elite international brands). While undeniably an important fixture in Jerusalem’s modern history, as a place to stay the hotel appears to be sitting on its laurels and living on past glories (those “glories” being evidenced for all to see by the copies of signatures of famous past guests which pave the reception area). The room was perfectly nice, but dated and the air conditioning could do with a thorough clean, as use gave us all allergies. While some staff (notably the doormen and breakfast restaurant staff) were very friendly (especially to our young daughter), the concierge was borderline inept and several of the staff were indifferent at best and rude at worst. I appreciate that these are all first world problems in the greater scheme of things, but when you are paying 5 star prices, a 5 star experience should be received.
6,3 Good
Pros: The location
Cons: The security guard behind the podium at the front sleeping.
9,2 Excellent
Pros: A beautiful hotel in full view of the walls of the old city of Jerusalem, and with a magnificient garden, pool and terrace. We had a room with a view of the garden and a terrace, it was fantastic; the terrace was huge. Looking at the sunset on Jerusalem, from our terrace, overlooking the gardens, was just superb.
Cons: Staff was nice but some surprising (repeated) mistakes. - We ordered a drink in the room, the person on the phone wasn't understanding english too well, and the staff had to come 3 times before we got the right drink. - We asked for a room with twin beds, confirmed it at check in, and when we got in the room, we had king beds. - The person who brought us to our room told us he would fix it immediately; 2 hours later, we had to call to get it fixed. - Etc. Nothing serious, staff was very nice, but the repeated nature of the mistakes suggests some organizational issues.
10,0 Excellent
Pros: Everything
Cons:
A stay at King David Jerusalem places you in the heart of Jerusalem, within a 10-minute walk of Mamilla Mall and Jerusalem Great Synagogue. Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
When you stay at Leonardo Jerusalem in Jerusalem, you'll be in the historical district, within a 15-minute walk of Garden Tomb and Rockefeller Museum. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Jerusalem? This hotel has 0 square feet (00 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Overall 8,9 Excellent
Based on 3 872 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10,0
Pros: Location,staff,cleanliness
Excellent
10,0
Pros: Location, location and excellent location
Excellent
8,8
Pros: Location is great, close to the train, whenever we approached a stuff member in person it was good and very responsive.
Okay
5,8
Pros: Convenient location.
Mediocre
3,8
Pros: The pool was nice, it wasn’t big but it was a good size.
Excellent
10,0
Pros: Easy and fast checkin, the room was clean and tidy including a welcome cookies and wine (we had a birthday), free parking, breakfast was great! Location is bit far from the city center but taxis and city metro just outside the hotel. The stuff are super nice and helpful.
Excellent
10,0
Pros: The breakfast was and always has been awesome. The staff goes beyond our expectations to make sure we are completely satisfied. I have never been treated so well during my years of travel. I have stayed multiple times at this hotel. I bring groups there because of the staff and service we received. A few of the staff members that went beyond their duties were, Yael, the relations department, Mr. Minas, the dining room manager, M.Ail, one of the housekeepers and Ms. Jehan, housekeeper supervisor. Our hats are off to the entire staff at the Jerusalem Leonardo Hotel on St. George St. We spend our 50th Anniversary there during this stay. Thanks.
Excellent
9,2
Pros: A varied and good breakfast, public transport within a short walk allows easy and cheap access to the Old Town, the city center and other attractions. We arrived a little later than planned and Yael called us from the hotel to check if everything was all right. she gave us an upgrade of the room, free parking and a small gift in the room, a box of cookies. We especially liked the refrigerator, which did excellent cooling work and even freezed our water bottles. The soap and shampoo provided in the bathroom were excellent, the girls were enthusiastic about the smell and softness. There are facilities for making hot drinks in the room, Although they could provide more milk powder for the coffee.
Excellent
9,6
Pros: Great breakfast buffet with a variety of options. Spacious rooms. Clean.
Mediocre
2,0
Pros: Nothing
Mediocre
2,5
Pros: We asked for a room with two separate mattresses they put a mattress on the floor . Discusting... the air conditioning didn’t work
Excellent
10,0
Pros: The rooms were very comfortable as well as the beds. The breakfast was excellent as well.
Details
Reviews
Overall 8,9 Excellent
Based on 3 872 reviews
Service
8,6
Bar
8,5
Breakfast
8,2
Location
8,2
Food
7,7
Room
7,0
WiFi
5,1
Pool
4,2
Service
8,3
Breakfast
8,2
Location
8,1
Value
7,0
Cleanliness
6,2
Room
5,7
Vibe
4,4
Pool
3,9
Service
8,6
Location
8,5
Breakfast
8,2
Room
6,5
Vibe
4,2
Pool
4,1
10,0 Excellent
Pros: Location,staff,cleanliness
Cons: Small problems with door key(didn't open door)
10,0 Excellent
Pros: Location, location and excellent location
Cons:
8,8 Excellent
Pros: Location is great, close to the train, whenever we approached a stuff member in person it was good and very responsive.
Cons: No response over the phone; floor was a bit sticky;
5,8 Okay
Pros: Convenient location.
Cons: Outrageously rude and ignorant staff. We have stayed in many hotels around the world, and in Israel, and I can honestly say that I have never encountered hotel staff who are as rude and generally unhelpful as those we encountered this week at the Leonardo Hotel Jerusalem. The consistently belligerent attitude we experienced among most (not all) of your staff was staggering and appalling. They made us feel as if anything we asked (e.g, a drink from the bar, a bowl of nuts, looking after our luggage after checking out) was an enormous inconvenience. Sometimes, our requests were completely ignored. When we did get a response, staff made us feel like they were doing us a huge favour and that our request was a great inconvenience to them. In summary, your rude, lazy staff ruined our stay. Needless to say, we will never be staying at the Leonardo Hotel Jerusalem again, and frankly, I do not understand how they manage to stay in business. A hideous experience.
3,8 Mediocre
Pros: The pool was nice, it wasn’t big but it was a good size.
Cons: The room they put me at first was in a room with no AC and the WiFi wasn’t working in that room and there was stain on the bed, it took then almost 2 hours to finally get someone to come check everything out after complaining 3 times. The person at the front desk was annoyed with me for complaining. The finally sent someone to check everything out, I let it cool off for about 2 hours and went down again to complain and they finally moved me into a new room. The room they put me was okay and the bed was very uncomfortable. Also I didn’t like the breakfast except for the pancakes.
10,0 Excellent
Pros: Easy and fast checkin, the room was clean and tidy including a welcome cookies and wine (we had a birthday), free parking, breakfast was great! Location is bit far from the city center but taxis and city metro just outside the hotel. The stuff are super nice and helpful.
Cons:
10,0 Excellent
Pros: The breakfast was and always has been awesome. The staff goes beyond our expectations to make sure we are completely satisfied. I have never been treated so well during my years of travel. I have stayed multiple times at this hotel. I bring groups there because of the staff and service we received. A few of the staff members that went beyond their duties were, Yael, the relations department, Mr. Minas, the dining room manager, M.Ail, one of the housekeepers and Ms. Jehan, housekeeper supervisor. Our hats are off to the entire staff at the Jerusalem Leonardo Hotel on St. George St. We spend our 50th Anniversary there during this stay. Thanks.
Cons: I can't think of anything to make things better. I have stayed at several hotels there in Jerusalem and in Israel during these years that I have been coming to Israel. I enjoy this hotel more than any other.
9,2 Excellent
Pros: A varied and good breakfast, public transport within a short walk allows easy and cheap access to the Old Town, the city center and other attractions. We arrived a little later than planned and Yael called us from the hotel to check if everything was all right. she gave us an upgrade of the room, free parking and a small gift in the room, a box of cookies. We especially liked the refrigerator, which did excellent cooling work and even freezed our water bottles. The soap and shampoo provided in the bathroom were excellent, the girls were enthusiastic about the smell and softness. There are facilities for making hot drinks in the room, Although they could provide more milk powder for the coffee.
Cons: The pool opened 15 minutes late Not enough light in the room
9,6 Excellent
Pros: Great breakfast buffet with a variety of options. Spacious rooms. Clean.
Cons: Gym needs to be regularly clean and needs updated equipment.
2,0 Mediocre
Pros: Nothing
Cons: Everything
2,5 Mediocre
Pros: We asked for a room with two separate mattresses they put a mattress on the floor . Discusting... the air conditioning didn’t work
Cons: Food was not fresh I’m really disappointed We asked for a room with two separate mattresses they put a mattress on the floor . Discusting... the air conditioning didn’t work
10,0 Excellent
Pros: The rooms were very comfortable as well as the beds. The breakfast was excellent as well.
Cons: Thinking the hours of the pool and fitness center could be extended.
When you stay at Leonardo Jerusalem in Jerusalem, you'll be in the historical district, within a 15-minute walk of Garden Tomb and Rockefeller Museum. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Jerusalem? This hotel has 0 square feet (00 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
With a stay at Mamilla Hotel - The Leading Hotels of The World, you'll be centrally located in Jerusalem, just a 3-minute walk from Mamilla Mall and 6 minutes by foot from Jaffa Gate. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Jerusalem? This hotel has facilities measuring 3000 square feet (279 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Overall 8,9 Excellent
Based on 2 601 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7,9
Pros: Great location, great view from the sundeck and restaurant. Free entry to Israel Museum. Concierge is helpful.
Excellent
8,8
Pros: location is great
Good
6,7
Pros: Restaurant was good. Location good.
Good
6,7
Pros: Location is excellent with shopping and restaurants nearby. It is an easy stroll to Jerusalem old Town. There is a panoramic view of the Old Town from the roof terrace.
Excellent
9,6
Pros: Great location!!
Excellent
10,0
Pros: My wife was thrilled finding soap, shampoo etc from Bulgari in the bathroom. The hotel is very spacious. A nice touch is the glass wall dividing the bathroom from the room, which turns opaque with the touch of a button.
Okay
4,6
Pros: Location, location, location!
Excellent
10,0
Pros: Luxury hotel with all you need for a perfect break- great room, extremely professional staff, great breakfast, inside pool and beautiful spa.
Excellent
9,2
Pros: Location
Good
6,3
Pros: Hosts team is pleasant and professional
Details
Reviews
Overall 8,9 Excellent
Based on 2 601 reviews
Location
9,6
Vibe
8,5
Bar
8,0
Service
8,0
Breakfast
7,8
Amenities
7,6
WiFi
7,4
Wellness
7,1
Room
6,5
Food
6,0
Comfort
4,0
Value
3,7
Pool
2,0
Location
9,6
Service
8,4
Breakfast
7,9
Amenities
7,5
Food
6,0
Room
5,1
Value
3,5
Comfort
3,1
Location
9,8
Service
8,4
Vibe
8,0
Amenities
7,5
Room
5,8
Food
5,6
Comfort
4,2
Room
5,5
7,9 Good
Pros: Great location, great view from the sundeck and restaurant. Free entry to Israel Museum. Concierge is helpful.
Cons: Staff is trained but except for reception most employees, you can feel that they don't care and don't want to be here. There are supervisers, hosts, managers, but too few waiters. Also a waiter should be assigned to the specific table, not that every time guest is being asked if they ordered something. Food is decent, but not a 5 star hotel standard. Do not cook european dishes if you do not know how. I can give you free lessons how to cook sauce for pasta or take it out of the menu. That goes to both restaurants. I was expecting more local/cozy design. You are trying to be too modern and too western. Overpriced 4 star hotel. Oh and there is no wifi on sundeck and it doesn't look inviting..
8,8 Excellent
Pros: location is great
Cons: We called the reception to know if there is a parking service, we got an answer that do not have, we parked our car in a public parking and then only after we parked and walked 10 minutes with our bags, the guy at the reception informed us there is a privet parking service to the hotel. Very wired and very unprofessional! The bath had a problem like the phone at the room , we had to called twice (2nd time during the late night) because they promised it will be fixed by the time we back after dinner, but no one did anything.
6,7 Good
Pros: Restaurant was good. Location good.
Cons: Room is very small and uncomfortable. Bed uncomfortable. Bathroom so small it's complicated to put toiletries.
6,7 Good
Pros: Location is excellent with shopping and restaurants nearby. It is an easy stroll to Jerusalem old Town. There is a panoramic view of the Old Town from the roof terrace.
Cons: The bathrooms are of a poor design and impractical. The room service prices and restaurant meal prices are astronomical and not justifiable.
9,6 Excellent
Pros: Great location!!
Cons: The pool is indoors and closed at 7:00. Would have been nice after a long hot day of touring to be able to go into it a little later.
10,0 Excellent
Pros: My wife was thrilled finding soap, shampoo etc from Bulgari in the bathroom. The hotel is very spacious. A nice touch is the glass wall dividing the bathroom from the room, which turns opaque with the touch of a button.
Cons: In the executive room I stayed in, I expected the minibar to be free accessible.
4,6 Okay
Pros: Location, location, location!
Cons: Unsuitable bed linen for midsummer and staff ignorant of the use of top sheets and summer cotton blankets
10,0 Excellent
Pros: Luxury hotel with all you need for a perfect break- great room, extremely professional staff, great breakfast, inside pool and beautiful spa.
Cons:
9,2 Excellent
Pros: Location
Cons: Furniture esp in dining room a bit tired.Needs revamp
6,3 Good
Pros: Hosts team is pleasant and professional
Cons: Not to the standards of Leading Hotel of the World Rooftoop privatized 2 nights in a row, no outside bar. Very noisy rooms ( rooms interconnection doors not to standart, room door ) , breakfast terrasse dirty, no proper shading, lots of staff but very few engaged toward customers
With a stay at Mamilla Hotel - The Leading Hotels of The World, you'll be centrally located in Jerusalem, just a 3-minute walk from Mamilla Mall and 6 minutes by foot from Jaffa Gate. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Jerusalem? This hotel has facilities measuring 3000 square feet (279 square meters), including a conference center. Self parking (subject to charges) is available onsite.
A stay at American Colony Hotel The Leading Hotels of the World places you in the heart of Jerusalem, within a 15-minute walk of Garden Tomb and Rockefeller Museum. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Overall 8,9 Excellent
Based on 1 937 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9,2
Pros: We enjoyed everything, especially the restaurant set up and the bar
Excellent
8,8
Pros: Very good breakfast Great staf great hotel, beautiful and cosy
Excellent
10,0
Pros: The Hotel is a warm “home”, a great thanks to Mr. Khander for the special stay. Our rooms were the moost historical ones, a piece of story. Nice people, nice food, I will suggest this Hotel. Many thanks
Excellent
8,8
Pros: Good breakfast with wide variety of choices and good coffee. Pool is pleasantly romantic and quiet The decor is authentic and lovely
Excellent
10,0
Pros: Great atmosphere. Authentic decoration. Fantastic food. Superb swimming pool. Last but not least amazing staff!
Excellent
10,0
Pros: An excellent staff made our stay particularly nice. We made a couple unusual requests and the professional staff at the American Colony stepped up without hesitation to provide for our needs. We hesitated before booking in this location but found it to be very welcoming and comfortable. The breakfast provided was also fantastic and diverse even by Israeli big breakfast standards. Our only less than stellar comment is that the selection of books and literature in the gift/book shop is very one sided and partisan. This shouldn't have been totally surprising but given the excellence and absence of political statements everywhere else it became noticeable. A great hotel.
Excellent
10,0
Pros: The location, the service, the room, the pool. Definitely a great hotel with a unique charm.
Excellent
9,6
Pros: Nice boutique hotel, we were chilling all day next to the pool and sauna.
Good
7,0
Pros: Location is prime (near old city), good picturesque restaurant (Arabesque) and summer bar, nice pool, good choice of TV channels. Good staff albeit sometimes appearing a bit inexperienced.
Excellent
9,2
Pros: They upgraded up to a beautiful room, the lushness of the gardens was particularly enjoyed
Excellent
8,8
Pros: Swimming pool Patio
Excellent
8,3
Pros: The very friendly service everywhere on the property. Will come back
Details
Reviews
Overall 8,9 Excellent
Based on 1 937 reviews
Bar
9,6
Amenities
9,0
Vibe
8,8
Location
8,6
Wellness
8,3
WiFi
8,1
Pool
7,7
Service
7,5
Breakfast
7,0
Room
6,9
Value
3,1
Amenities
8,7
Location
8,7
Vibe
8,3
Service
7,3
Pool
7,2
Breakfast
6,8
Room
6,1
Value
2,9
Amenities
9,1
Location
8,7
Vibe
8,5
Pool
7,7
Service
7,0
Room
6,3
Breakfast
6,0
Value
2,5
9,2 Excellent
Pros: We enjoyed everything, especially the restaurant set up and the bar
Cons: Breakfast is a bit to expensive
8,8 Excellent
Pros: Very good breakfast Great staf great hotel, beautiful and cosy
Cons: Location is a little far from central atractions.
10,0 Excellent
Pros: The Hotel is a warm “home”, a great thanks to Mr. Khander for the special stay. Our rooms were the moost historical ones, a piece of story. Nice people, nice food, I will suggest this Hotel. Many thanks
Cons:
8,8 Excellent
Pros: Good breakfast with wide variety of choices and good coffee. Pool is pleasantly romantic and quiet The decor is authentic and lovely
Cons:
10,0 Excellent
Pros: Great atmosphere. Authentic decoration. Fantastic food. Superb swimming pool. Last but not least amazing staff!
Cons: Nothing. Everything is perfect!
10,0 Excellent
Pros: An excellent staff made our stay particularly nice. We made a couple unusual requests and the professional staff at the American Colony stepped up without hesitation to provide for our needs. We hesitated before booking in this location but found it to be very welcoming and comfortable. The breakfast provided was also fantastic and diverse even by Israeli big breakfast standards. Our only less than stellar comment is that the selection of books and literature in the gift/book shop is very one sided and partisan. This shouldn't have been totally surprising but given the excellence and absence of political statements everywhere else it became noticeable. A great hotel.
Cons:
10,0 Excellent
Pros: The location, the service, the room, the pool. Definitely a great hotel with a unique charm.
Cons: Nothing. Absolutely great.
9,6 Excellent
Pros: Nice boutique hotel, we were chilling all day next to the pool and sauna.
Cons:
7,0 Good
Pros: Location is prime (near old city), good picturesque restaurant (Arabesque) and summer bar, nice pool, good choice of TV channels. Good staff albeit sometimes appearing a bit inexperienced.
Cons: Tapware difficult to moderate (hot/cold, quantity/flow of water), towels not so plush, amenities in the bathroom subpar (smell [like disinfectant], wrapping soulless), business center not open 24/7 as indicated without explicitely having to ask, pool opening hours (only until 18.00).
9,2 Excellent
Pros: They upgraded up to a beautiful room, the lushness of the gardens was particularly enjoyed
Cons:
8,8 Excellent
Pros: Swimming pool Patio
Cons: Room a bit disappointing : view on a wall
8,3 Excellent
Pros: The very friendly service everywhere on the property. Will come back
Cons: Tidy ness at the pool area
A stay at American Colony Hotel The Leading Hotels of the World places you in the heart of Jerusalem, within a 15-minute walk of Garden Tomb and Rockefeller Museum. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A stay at The Inbal Jerusalem places you in the heart of Jerusalem, within a 15-minute walk of Jerusalem Great Synagogue and L.A. Meyer Institute for Islamic Art. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 8,9 Excellent
Based on 1 427 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8,8
Pros: Amazing Friday night Shabbat dinner, attentive staff. Well appointed rooms, but slightly on the small side.
Excellent
9,2
Pros: The staff upgraded our room into a very well equipped family suite. Breakfast was good. We had a very nice stay.
Excellent
9,6
Pros: The hotel has been refurbished and the pool area is extended and really lovely
Excellent
9,6
Pros: staff were friendly Rooms clean
Excellent
9,2
Pros: Great facility and unique atmosphere. Also great breakfast.
Excellent
8,8
Pros: Nice modern hotel with all the amenities that you need Super breakfast Close to the old city but yet located in a less dense area Very helpfull staff everywhere - concierge, reception etc
Excellent
10,0
Pros: Amazing hotel highly recommended
Excellent
8,8
Pros: Rooms redone, very modern, hotel well maintained
Good
7,5
Pros: Friendly staff at reception.
Excellent
10,0
Pros: Great location, helpful staff
Excellent
10,0
Pros: Excellent breakfast. Clean.
Excellent
9,2
Pros: Great location , clean .
Details
Reviews
Overall 8,9 Excellent
Based on 1 427 reviews
Location
9,4
Breakfast
9,3
Wellness
9,2
Vibe
9,2
Amenities
9,1
Food
8,8
Pool
8,7
Service
8,5
Room
7,6
Bar
3,3
Value
3,3
Location
9,5
Breakfast
9,3
Vibe
9,1
Service
8,0
Room
7,6
Breakfast
9,4
Amenities
8,9
Vibe
8,7
Service
8,0
Room
6,2
8,8 Excellent
Pros: Amazing Friday night Shabbat dinner, attentive staff. Well appointed rooms, but slightly on the small side.
Cons: Loved all.
9,2 Excellent
Pros: The staff upgraded our room into a very well equipped family suite. Breakfast was good. We had a very nice stay.
Cons:
9,6 Excellent
Pros: The hotel has been refurbished and the pool area is extended and really lovely
Cons:
9,6 Excellent
Pros: staff were friendly Rooms clean
Cons: Would never stay in a Friday night or Saturday. The noise from the kids running up and down the corridors and shouting made it impossible to relax in ones room
9,2 Excellent
Pros: Great facility and unique atmosphere. Also great breakfast.
Cons: Nothing really. Was great stay.
8,8 Excellent
Pros: Nice modern hotel with all the amenities that you need Super breakfast Close to the old city but yet located in a less dense area Very helpfull staff everywhere - concierge, reception etc
Cons: Swimming pool close at 9 pm, but the serving of drinks and food stops before 6 pm. That seems strange.
10,0 Excellent
Pros: Amazing hotel highly recommended
Cons:
8,8 Excellent
Pros: Rooms redone, very modern, hotel well maintained
Cons:
7,5 Good
Pros: Friendly staff at reception.
Cons: The carpet in the room was dirty - full of hairs etc. We complained and someone came with a machine to clean. After this the carpet was still not clean. After we decided to have breakfast we found a great bureaucratic process to add this to our account. Some of the staff in the dining room were not welcoming.
10,0 Excellent
Pros: Great location, helpful staff
Cons:
10,0 Excellent
Pros: Excellent breakfast. Clean.
Cons:
9,2 Excellent
Pros: Great location , clean .
Cons: Small pool
A stay at The Inbal Jerusalem places you in the heart of Jerusalem, within a 15-minute walk of Jerusalem Great Synagogue and L.A. Meyer Institute for Islamic Art. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A stay at Dan Panorama Jerusalem places you in the heart of Jerusalem, within a 15-minute walk of Jerusalem Great Synagogue and Mamilla Mall. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 8,7 Excellent
Based on 1 438 reviews
All reviews
- All reviews
- Families
- Couples
Mediocre
3,8
Pros: Breakfast selection
Good
6,7
Pros: Good air conditioners
Excellent
9,6
Pros: Everything
Excellent
8,3
Pros: Pool was excellent
Excellent
9,2
Pros: The location of the Dan Panorama Jerusalem is excellent, not far from the Old City, as well as close to other very beautiful parts of the city. The hotel facilities are beautiful, and our rooms were lovely. We also appreciated having access to fresh juice and water by the glass in the lobby, and having a synagogue onsite for Friday night Shabbat services.
Good
6,7
Pros: Comfy hotel
Good
6,7
Pros: Well situated
Excellent
8,0
Pros: However there was no concierge at the Dan in Jerusalem
And there was one available at the Dan in TA. That was helpful as the staff in Jerusalem did not seem to be knowledgeable
on info re: dinning out.
Excellent
10,0
Pros: Location, good value for money
Good
6,7
Pros: The room has a good bathroom and it is a walking distance to the Mamila Mall and old city.
Excellent
10,0
Pros: Location, Dtaff very helpful, Roof top pool
Excellent
8,2
Pros: very good breakfasts
Details
Reviews
Overall 8,7 Excellent
Based on 1 438 reviews
Location
9,6
Breakfast
8,4
Food
8,4
Service
8,4
Cleanliness
8,2
Room
8,2
Comfort
7,8
Pool
6,7
WiFi
5,0
Wellness
3,7
Location
9,5
Breakfast
7,8
Comfort
7,8
Room
7,8
Value
7,3
Pool
6,8
Service
6,7
Location
9,5
Service
8,2
Pool
5,6
3,8 Mediocre
Pros: Breakfast selection
Cons: We booked 3 night stay which included 2 nights booked on booking.com + 1 night on Expedia. Although we were assured that we are checked in for 3 nights , room key was deactivated after second night and we wasted another 30 min on explanation and key reactivation. Rooms were not clean properly: furniture was not dusted, floor not vacuumed, dirty wine glasses/dishes not removed, coffee not replenished. In general, it looks like only bath counter was wiped and bed was made.
6,7 Good
Pros: Good air conditioners
Cons: Staff had terrible customer service
9,6 Excellent
Pros: Everything
Cons: N/A
8,3 Excellent
Pros: Pool was excellent
Cons:
9,2 Excellent
Pros: The location of the Dan Panorama Jerusalem is excellent, not far from the Old City, as well as close to other very beautiful parts of the city. The hotel facilities are beautiful, and our rooms were lovely. We also appreciated having access to fresh juice and water by the glass in the lobby, and having a synagogue onsite for Friday night Shabbat services.
Cons: The food wasn't quite to our taste. Although plentiful, the breakfast was too much of the same thing, and everything tasted the same after a while. Friday night dinner in the dining room was extremely expensive and the food was also way too much of the same thing - Moroccan and other Eastern style cuisine with no variation. Also, we found it strange that the hotel provides complimentary bottles of water for the rooms on the first day but during every other day we had to order additional bottles from the bar and pay for them. Israel is extremely hot in the summer, and most hotels refresh the complimentary bottles daily. There was no mini bar even though it was advertised.
6,7 Good
Pros: Comfy hotel
Cons: Comfy hotel but no concierge on duty ever. Very odd and more one could give us any info on food on the hotel or outside over any of the religious holidays
6,7 Good
Pros: Well situated
Cons: Guest relations were not helpful at all! I booked 3 rooms and in one we needed a sleeper couch. Sleeper couch was not made up and we had to call reception 3 times to get some help. Eventually help arrived but we had to make the bed ourselves?! - not great service at all!
8,0 Excellent
Pros: However there was no concierge at the Dan in Jerusalem
And there was one available at the Dan in TA. That was helpful as the staff in Jerusalem did not seem to be knowledgeable
on info re: dinning out.
Cons:
10,0 Excellent
Pros: Location, good value for money
Cons:
6,7 Good
Pros: The room has a good bathroom and it is a walking distance to the Mamila Mall and old city.
Cons: The gym is small with old equipments. Breakfast is very expensive and the guy in the reception wasn't helpful when I asked for a tour.
10,0 Excellent
Pros: Location, Dtaff very helpful, Roof top pool
Cons: Restaurant for breakfast very dark with black carpet and walls! Cornflakes poor quality and should have better pool bar service..had to go down to lobby bar in my swimsuit to get a drink by the pool
8,2 Excellent
Pros: very good breakfasts
Cons: hotel needs an internet room, where visiters can use the hotejs computer, keyboard etc
A stay at Dan Panorama Jerusalem places you in the heart of Jerusalem, within a 15-minute walk of Jerusalem Great Synagogue and Mamilla Mall. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A stay at Dan Boutique Jerusalem places you in the heart of Jerusalem, within a 5-minute drive of Jaffa Gate and St. Andrew's Church. Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 8,6 Excellent
Based on 1 951 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10,0
Pros: Excellent Breakfast. Very cordial staff.
Good
7,1
Pros: Luxurious and spacious
Excellent
9,1
Pros: Hila at the front desk was exceptionally helpful getting us a hotel reservation at our next stop in Israel going so far as to find details on line and then call the hotel directly to ask questions and verify the details. Neal the bellman was very friendly and helpful.
Outstanding view of the Old City out of both the bedroom and bathroom windows! Great breakfast. Shabbat key. Less than 20 minute walk to the Kotel.
Excellent
8,8
Pros: courteous services, clean room
Okay
5,4
Pros: Good location
Good
6,7
Pros: Location worked for me
Excellent
10,0
Pros: Very comfortable, excellently located hotel
Excellent
8,3
Pros: Location
Good
6,3
Pros: The location was perfect and the staff was generally friendly
Good
7,5
Pros: Good location
Okay
4,6
Pros: I liked that it was next to tachana rishona.
Details
Reviews
Overall 8,6 Excellent
Based on 1 951 reviews
Location
9,0
Food
8,9
Service
8,8
WiFi
8,0
Breakfast
7,9
Room
7,4
Wellness
4,1
Location
8,7
Service
8,6
Breakfast
8,1
Comfort
7,7
Cleanliness
7,2
Room
7,0
Vibe
4,5
Location
9,2
Service
8,1
Breakfast
7,9
Cleanliness
7,8
Room
6,7
Service
9,0
Location
8,7
Cleanliness
6,8
Room
6,2
10,0 Excellent
Pros: Excellent Breakfast. Very cordial staff.
Cons: Lack of a restaurant.
7,1 Good
Pros: Luxurious and spacious
Cons: Front staff are weak
9,1 Excellent
Pros: Hila at the front desk was exceptionally helpful getting us a hotel reservation at our next stop in Israel going so far as to find details on line and then call the hotel directly to ask questions and verify the details. Neal the bellman was very friendly and helpful.
Outstanding view of the Old City out of both the bedroom and bathroom windows! Great breakfast. Shabbat key. Less than 20 minute walk to the Kotel.
Cons: Carpets should be shampooed.
8,8 Excellent
Pros: courteous services, clean room
Cons: the TV was not in great order and the selection of channels was limited
5,4 Okay
Pros: Good location
Cons: Rooms felt a little old fashioned and bathrooms could do with an update . Balcony was dirty and furniture out there old
6,7 Good
Pros: Location worked for me
Cons: Run down. Needs renovation
10,0 Excellent
Pros: Very comfortable, excellently located hotel
Cons:
8,3 Excellent
Pros: Location
Cons: Breakfast was average and the Bar prices were very high
6,3 Good
Pros: The location was perfect and the staff was generally friendly
Cons: The room smelled, the pillows were awful, they gave only one bottle of water per person per week
7,5 Good
Pros: Good location
Cons: Waiting at check-in
4,6 Okay
Pros: I liked that it was next to tachana rishona.
Cons: The bed was literally the most uncomfortable, the pillows were awful. When we showed up the man at the front desk was not friendly and not helpful. No one offered to help us with our bags. It was the most bear bones place. Would not recommend.
A stay at Dan Boutique Jerusalem places you in the heart of Jerusalem, within a 5-minute drive of Jaffa Gate and St. Andrew's Church. Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
The David Citadel Hotel newly refurbished in 2015 is the most luxurious hotel in Jerusalem. This 5 star luxury hotel is located in modern Jerusalem on the prestigious King David Street, the hotel is only minutes away from every major tourist, religious, cultural, business and fun attractions. 385 rooms and suites with a magnificent decor, equipped with state of the art facilities, offering the finest cuisine and amenities.The David Citadel Hotel overlooks the old city of Jerusalem. It features a large outdoor swimming pool heated all year round, free gym, and a range of dining facilities; all with panoramic views. Free WiFi is provided in the entire building.The new guest rooms are modern and spacious. The bathrooms are large and feature both a bath and shower. You will also find an LCD TV, pillow menu, and black-out curtains.At The David Citadel you have a modern spa and wellness center, plus a range of banqueting halls and business services. You can choose between Mediterranean and Italian cuisine, or a simple snack from the pool bar (open in summer).The hotel is just opposite the Mamilla shopping area featuring a variety of shops, cafs and restaurants. The property is 15 minutes' walk from the Western Wall and 900 meters from the Church of the Holy Sepulcher. Ben Gurion Airport is 48 km away and and the Dead Sea is a 45 minute drive by car.
Overall 8,6 Excellent
Based on 375 reviews
All reviews
- All reviews
Excellent
9,6
Pros: Great Location , Great Building & Great Breakfast...
Excellent
9,6
Excellent
9,6
Pros: THE VIEW of The Old City. The room was gorgeous, the staff were amazing, the breakfast was tasty and the location was excellent.
Excellent
10,0
Pros: The David Citadel is fabulous for anyone, and the have wheelchair accessible rooms. Excellent!
Excellent
8,8
Pros: Great breakfast.
Excellent
8,8
Pros: The location near quaint shopping streets, city of David, and old city. Lovely decor and beautiful pool setting
Good
6,0
Pros: Pool.
Breakfast.
Location.
Excellent
8,8
Pros: Great location, nice breakfast, nice pool, nice fitness center.
Excellent
10,0
Pros: Breakfast was well set out and plentiful. Staff were polite, helpful and friendly. Location was perfect for our requirements and room was more than adequate for our purposes
Excellent
9,2
Pros: The bed was extra comfortable, we had a really nice time. The management were very kind with us, since it was my wife's birthday and they took a good care for us. They made a cake for my wife, and since it was a surprise she was really stunned and happy after it. As well they wrote us a short letter with warm words for our celebration, upgraded our room with a view to the old city, which was much more expensive, and for finall last treat they arranged a bottle of champagne in ice cube bouquet, without even asking them for it. Thank you very much! We enjoyed alot!
Excellent
9,6
Pros: Beautiful Hotel, well situated, wonderful staff. Would gladly go back.
Good
7,3
Pros: The staff was very friendly. location is very good, the room was net, clean and comfortable
Excellent
8,0
Pros: The comfortable room and bed, and the pool and breakfast, and the view form the terrace.
Excellent
8,0
Pros: I liked being in walking distance to most of the things I wanted to do. Also, being a woman alone, I felt very pampered and guest services were great.
Okay
5,7
Pros: Location was superb
Good
6,0
Pros: good service for Israel. Expensive for the standard. Pool small and facilities only average
Okay
4,6
Pros: Nothing
Good
7,6
Pros: The hotel is first class and excellent service. The location is very good and close to the Old City. The rooms have their own doorbells. It was great.
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Cons: $self.cons
Good
6,0
Pros: Location. New building.
Mediocre
2,8
Pros: The hotel's location is excellent. The breakfast that was included in the room rate was extensive and well prepared.
Good
7,6
Pros: Beautiful hotel, excellent service, and wonderful location. The rooms are lovely and the food was wonderful. Staff members were charming and helpful.
Details
Reviews
Overall 8,6 Excellent
Based on 375 reviews
Cleanliness
9,0
Comfort
9,0
Location
9,5
Services
8,7
Staff
8,2
Value for money
7,4
9,6 Excellent
Pros: Great Location , Great Building & Great Breakfast...
Cons: They need more seats at pool & more atendants at breakfast...
9,6 Excellent
Pros:
Cons: Pool near our room noisy with children
9,6 Excellent
Pros: THE VIEW of The Old City. The room was gorgeous, the staff were amazing, the breakfast was tasty and the location was excellent.
Cons: The beds around the pool are a little too close together.
10,0 Excellent
Pros: The David Citadel is fabulous for anyone, and the have wheelchair accessible rooms. Excellent!
Cons:
8,8 Excellent
Pros: Great breakfast.
Cons: Room was small for the money. No lock onbthe bathroom door for a family room
8,8 Excellent
Pros: The location near quaint shopping streets, city of David, and old city. Lovely decor and beautiful pool setting
Cons: We had an insanely poor dining experience - it took forever, wasn’t good, and was poor value - weird
6,0 Good
Pros: Pool.
Breakfast.
Location.
Cons: Staff attitude.
Room Cleaning service
Facilities upkeep
8,8 Excellent
Pros: Great location, nice breakfast, nice pool, nice fitness center.
Cons: Didn’t get my bag sent to my room after I checked in. A lot of kids roaming around unsupervised.
10,0 Excellent
Pros: Breakfast was well set out and plentiful. Staff were polite, helpful and friendly. Location was perfect for our requirements and room was more than adequate for our purposes
Cons: On one day only, due to room not being serviced until very late in the afternoon, we had to request bathroom replacements that had not been provided, it looked as though the servicing had been un-necessarily rushed. We had to request replacement face tissues twice before being provided
9,2 Excellent
Pros: The bed was extra comfortable, we had a really nice time. The management were very kind with us, since it was my wife's birthday and they took a good care for us. They made a cake for my wife, and since it was a surprise she was really stunned and happy after it. As well they wrote us a short letter with warm words for our celebration, upgraded our room with a view to the old city, which was much more expensive, and for finall last treat they arranged a bottle of champagne in ice cube bouquet, without even asking them for it. Thank you very much! We enjoyed alot!
Cons:
9,6 Excellent
Pros: Beautiful Hotel, well situated, wonderful staff. Would gladly go back.
Cons: NOTHING
7,3 Good
Pros: The staff was very friendly. location is very good, the room was net, clean and comfortable
Cons: Nothing really, maybe just a bit overpriced.
8,0 Excellent
Pros: The comfortable room and bed, and the pool and breakfast, and the view form the terrace.
Cons: I think you should put pens in the rooms, and not pencils.
8,0 Excellent
Pros: I liked being in walking distance to most of the things I wanted to do. Also, being a woman alone, I felt very pampered and guest services were great.
Cons: I was disappointed that the exercise facility was not open but the alternative (Maxilla) was fine.
5,7 Okay
Pros: Location was superb
Cons:
6,0 Good
Pros: good service for Israel. Expensive for the standard. Pool small and facilities only average
Cons:
4,6 Okay
Pros: Nothing
Cons: Staff attitude. Cold decore.
7,6 Good
Pros: The hotel is first class and excellent service. The location is very good and close to the Old City. The rooms have their own doorbells. It was great.
6,0 Good
Pros: Location. New building.
Cons: Although they really try, the service is not what it should be.
2,8 Mediocre
Pros: The hotel's location is excellent. The breakfast that was included in the room rate was extensive and well prepared.
Cons: Service was awful. We had to ask for additional towels each day and, when they were brought, they weren't the number or ones we had asked for. Service at breakfast was abymal. We had to continually chase after the waitstaff to bring us coffee and replenish the cup throughout the meal. The room was made up very late in the day. This consisted of a "turn down" which really was not that as the bed was never made earlier. The carpet was filthy, the shower stall was never cleaned, and soap and facial tissues were offered only sparingly. The hotel definitely does not deserve its five-star rating.
7,6 Good
Pros: Beautiful hotel, excellent service, and wonderful location. The rooms are lovely and the food was wonderful. Staff members were charming and helpful.
Cons: The hotel is expensive, but this is true for the better hotels in Jerusalem.
The David Citadel Hotel newly refurbished in 2015 is the most luxurious hotel in Jerusalem. This 5 star luxury hotel is located in modern Jerusalem on the prestigious King David Street, the hotel is only minutes away from every major tourist, religious, cultural, business and fun attractions. 385 rooms and suites with a magnificent decor, equipped with state of the art facilities, offering the finest cuisine and amenities.The David Citadel Hotel overlooks the old city of Jerusalem. It features a large outdoor swimming pool heated all year round, free gym, and a range of dining facilities; all with panoramic views. Free WiFi is provided in the entire building.The new guest rooms are modern and spacious. The bathrooms are large and feature both a bath and shower. You will also find an LCD TV, pillow menu, and black-out curtains.At The David Citadel you have a modern spa and wellness center, plus a range of banqueting halls and business services. You can choose between Mediterranean and Italian cuisine, or a simple snack from the pool bar (open in summer).The hotel is just opposite the Mamilla shopping area featuring a variety of shops, cafs and restaurants. The property is 15 minutes' walk from the Western Wall and 900 meters from the Church of the Holy Sepulcher. Ben Gurion Airport is 48 km away and and the Dead Sea is a 45 minute drive by car.
With a stay at Dan Jerusalem in Jerusalem, you'll be within a 5-minute drive of Rockefeller Museum and Mount of Olives. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Overall 8,4 Excellent
Based on 1 934 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5,4
Pros: the location, food and staff was excellent.
Excellent
9,6
Pros: Great location, friendly staff, loved the pool.
Excellent
8,3
Pros: Great location. Spacious room. Great pool! Pretty good place.
Excellent
10,0
Pros: Great hotel, best breakfast, nice staff
Okay
4,6
Pros: Pool was nice and the breakfast was good
Okay
5,4
Okay
5,8
Pros: Facilities for kids.
Excellent
9,4
Pros: We were there over passover.
Very Friendly staff.
Food was Excellent.
Comfortable room.
Mediocre
3,8
Excellent
8,3
Pros: Excellent breakfast with a very big choice of cereals, cheese, pastries. Nice room, nice view. Mostly friendly and helpful staff; I appreciate the lovely smile of Mrs Nour in the reception.
Excellent
9,2
Pros: we were upgraded to a Deluxe as we were Twin Share which would have been a bit small otherwise. I liked the easy access to the outside walk area- we were on level 2
Excellent
10,0
Pros: Yes it is good view
Details
Reviews
Overall 8,4 Excellent
Based on 1 934 reviews
Wellness
8,6
Food
8,5
Breakfast
8,4
Service
8,4
Pool
7,1
Location
6,9
Room
6,8
Vibe
5,1
Value
4,6
WiFi
2,8
Breakfast
8,4
Service
8,1
Pool
7,5
Room
6,3
Breakfast
8,2
Room
5,5
5,4 Okay
Pros: the location, food and staff was excellent.
Cons: the hotel is outdated, everything is old, no modern touch. No power outlets near the bed, very dark bathroom. The room was not clean enough, the balcony chairs and table have not been cleaned ages. not proper for Dan hotels.
9,6 Excellent
Pros: Great location, friendly staff, loved the pool.
Cons: Rooms could use a little updating, however, considering the location and the price, they are good enough.
8,3 Excellent
Pros: Great location. Spacious room. Great pool! Pretty good place.
Cons: Staff were generally good, a little unreliable for such a place, but not terrible.
10,0 Excellent
Pros: Great hotel, best breakfast, nice staff
Cons: Kayak didn't let me know I needed to pay VAT which is 17%.
4,6 Okay
Pros: Pool was nice and the breakfast was good
Cons: Everything about the hotel is very dated and feels very tired. Worm tired carpets - bathrooms in desperate need of ripping out. Staff were quite rude especially the waiters in the breakfast room. Overpriced and poor value for money
5,4 Okay
Pros:
Cons: Price was high. Room was in the back. No air. On Friday it was noisy until well after midnight.
5,8 Okay
Pros: Facilities for kids.
Cons: Very old rooms. Some staff was very nice some staff very bad.
9,4 Excellent
Pros: We were there over passover.
Very Friendly staff.
Food was Excellent.
Comfortable room.
Cons: We were put into a family room, without extra charge, which is a plus, but the family room that we were in shares a balcony with another family room, and people were staying there. It was a bit uncomfortable.
3,8 Mediocre
Pros:
Cons: Very tired and old fashioned hotel
8,3 Excellent
Pros: Excellent breakfast with a very big choice of cereals, cheese, pastries. Nice room, nice view. Mostly friendly and helpful staff; I appreciate the lovely smile of Mrs Nour in the reception.
Cons: Sometimes the staff was loud, especially in the dining room. The dinner was too expensive for the quality; after the first day we preferred to dine out. There should be an option of "à la carte" menue. If you want to go the the city center, you need a taxi; they are quite expensive and sometimes take a while to appear. Maybe a shuttle system organised by the hotel could help a lot.
9,2 Excellent
Pros: we were upgraded to a Deluxe as we were Twin Share which would have been a bit small otherwise. I liked the easy access to the outside walk area- we were on level 2
Cons: it is a pity that there are no viable local food outlets other than the Hotel restaurant and main dining hall.
10,0 Excellent
Pros: Yes it is good view
Cons: Yes very nice
With a stay at Dan Jerusalem in Jerusalem, you'll be within a 5-minute drive of Rockefeller Museum and Mount of Olives. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
With a stay at Prima Palace Hotel, you'll be centrally located in Jerusalem, just a 4-minute walk from Machane Yehuda Market and 6 minutes by foot from Ben Yehuda Street. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Overall 8,1 Excellent
Based on 908 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8,8
Pros: Very nice experience with staff, dining room and cleanliness. The rooms are a bit small. Otherwise i was very satisfied
Excellent
10,0
Pros: Fabulous location, room and bed were as expected, The staff have a great attitude.
Excellent
10,0
Pros: Location
Good
7,9
Pros: If you wish to be near Geulah/Meah Shaarim - this is the place. Breakfast is excellent! Yosef, who is in charge of breakfast is super nice, friendly, and helpful.
Good
7,1
Good
7,1
Pros: Good food, very good location, lovely old Jerusalem feel, clean and well maintained.
Mediocre
3,8
Pros: Breakfasft was very good There is no parking which was an issue No late chevkout
Good
6,7
Pros: Close to light rail
Good
7,7
Pros: Great location and breakfast. Nice entrance and lobby. Nice friendly clientele. Heimshe . Manager was extremely helpful.
Okay
4,2
Excellent
8,8
Pros: Location and helpfulness of staff.
Excellent
9,6
Pros: yoni greeted us so warmly and made our checki in so easy. he even got a parkng spot for us!!
Details
Reviews
Overall 8,1 Excellent
Based on 908 reviews
Location
8,8
Breakfast
8,5
Cleanliness
8,2
Service
7,4
Room
5,7
Value
5,4
Comfort
2,9
Location
8,8
Service
7,3
Room
5,2
Comfort
3,5
Location
8,7
Service
6,9
Room
4,6
Comfort
2,5
8,8 Excellent
Pros: Very nice experience with staff, dining room and cleanliness. The rooms are a bit small. Otherwise i was very satisfied
Cons: You cannot change the size of the rooms. Unless I can stay in a larger room or maybe a suite if there are any
10,0 Excellent
Pros: Fabulous location, room and bed were as expected, The staff have a great attitude.
Cons: Shower could have been a bit more powerful, but everything else was as expected.
10,0 Excellent
Pros: Location
Cons:
7,9 Good
Pros: If you wish to be near Geulah/Meah Shaarim - this is the place. Breakfast is excellent! Yosef, who is in charge of breakfast is super nice, friendly, and helpful.
Cons: Not the most comfortable beds - but wouldn't change it for the great location....
7,1 Good
Pros:
Cons: The food
7,1 Good
Pros: Good food, very good location, lovely old Jerusalem feel, clean and well maintained.
Cons: Mattresses and pillows are not comfortable, and with a few exceptions, the staff are unfriendly and often hostile. Again, with a few exceptions, customer orientation is completely lacking. We’d stayed here before and liked it. Since then, the staffing has dropped off dramatically and we won’t be returning.
3,8 Mediocre
Pros: Breakfasft was very good There is no parking which was an issue No late chevkout
Cons: Somewhst bigger room ,parking was an issue
6,7 Good
Pros: Close to light rail
Cons: Best for Orthodox Jews not secular Jews
7,7 Good
Pros: Great location and breakfast. Nice entrance and lobby. Nice friendly clientele. Heimshe . Manager was extremely helpful.
Cons: Room air conditioning broke a few times.
4,2 Okay
Pros:
Cons: The staff was not helpful at all; took DAYS until bathroom door was fixed, until door keys were fixed, until refrigerator was fixed; Their entire attitude was that they didn't care;
8,8 Excellent
Pros: Location and helpfulness of staff.
Cons: Price of Shabbat meals
9,6 Excellent
Pros: yoni greeted us so warmly and made our checki in so easy. he even got a parkng spot for us!!
Cons:
With a stay at Prima Palace Hotel, you'll be centrally located in Jerusalem, just a 4-minute walk from Machane Yehuda Market and 6 minutes by foot from Ben Yehuda Street. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A stay at National Hotel Jerusalem places you in the heart of Jerusalem, within a 10-minute walk of Rockefeller Museum and Garden Tomb. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 8,0 Excellent
Based on 3 847 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Breakfast was great.
Excellent
10,0
Pros: An excellent location close to Herod Gate ( Flower Gate) A winderfull breakfast with egg station serving very tasty omlets!
Excellent
8,8
Pros: Clean room. Good room size. Very good breakfast. Excellent location. Cooperative staff.
Excellent
10,0
Pros: Perfect Location, Breakfast five Star
Good
7,4
Pros: I liked the location and the staff
Okay
4,6
Pros: Staff
Excellent
8,0
Pros: Mr.Hassaln is a really nice guy!!
Excellent
9,6
Pros: The ambience, comfort, smartness and the very friendly and helpul staff
Excellent
10,0
Pros: The service, the staff, the Chef, the manager, the food, the environment, everything was great. I highly recommend.
Mediocre
2,8
Excellent
8,3
Pros: Good breakfast. Close to the Old Jerusalem and bus station.
Excellent
9,2
Pros: The location is just perfect. The breakfast was really nice. Rooms were clean, towels changed every day.
Details
Reviews
Overall 8,0 Excellent
Based on 3 847 reviews
Breakfast
9,3
Service
9,0
Location
8,8
Value
8,7
WiFi
6,5
Room
6,0
Vibe
4,6
Pool
1,4
Wellness
1,4
Bar
1,1
Breakfast
9,5
Location
9,1
Value
8,9
Service
8,8
Comfort
6,9
Room
6,4
Cleanliness
5,3
Vibe
4,3
Breakfast
9,4
Value
8,5
Location
8,3
Service
8,0
Room
5,9
Vibe
4,0
Breakfast
9,5
Service
9,2
Location
8,1
Room
5,9
Comfort
5,7
Cleanliness
5,6
Location
9,0
Service
8,5
Room
4,7
10,0 Excellent
Pros: Breakfast was great.
Cons: Providing adequate more accommodations such as coffee maker, water, tea bags, coffee, as well as sugar..
10,0 Excellent
Pros: An excellent location close to Herod Gate ( Flower Gate) A winderfull breakfast with egg station serving very tasty omlets!
Cons: All together it is na excellent hotel with very convinient location close to Old Jerusalem. We experiend an extremely nice and kind sevice at the reception by Mr Omar and his colleague. Thank you! Definatelly I will be back!
8,8 Excellent
Pros: Clean room. Good room size. Very good breakfast. Excellent location. Cooperative staff.
Cons: Very small bathroom and there was a bad smell every time we used the sink.
10,0 Excellent
Pros: Perfect Location, Breakfast five Star
Cons:
7,4 Good
Pros: I liked the location and the staff
Cons: The beds are really hard because the mattresses are pretty out dated.
4,6 Okay
Pros: Staff
Cons: the booking on your site indicates a lot of amenities. I was lured by that. When arriving at the hotel, they say these amenities do not exist. This was very unprofessional from booking.com's side
8,0 Excellent
Pros: Mr.Hassaln is a really nice guy!!
Cons: For all..
9,6 Excellent
Pros: The ambience, comfort, smartness and the very friendly and helpul staff
Cons: Nothing
10,0 Excellent
Pros: The service, the staff, the Chef, the manager, the food, the environment, everything was great. I highly recommend.
Cons: I can’t say anything about it because me and my family were satisfied with accommodation, service and staff.
2,8 Mediocre
Pros:
Cons: Room was not clean. Was approached in lobby by panhandler demanding money.
8,3 Excellent
Pros: Good breakfast. Close to the Old Jerusalem and bus station.
Cons: Arabic district.
9,2 Excellent
Pros: The location is just perfect. The breakfast was really nice. Rooms were clean, towels changed every day.
Cons:
A stay at National Hotel Jerusalem places you in the heart of Jerusalem, within a 10-minute walk of Rockefeller Museum and Garden Tomb. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
With a stay at Agripas Boutique Hotel, you'll be centrally located in Jerusalem, just a 3-minute walk from Ben Yehuda Street and 6 minutes by foot from Machane Yehuda Market. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Jerusalem? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
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Overall 8,0 Excellent
Based on 2 966 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
6,7
Good
6,0
Pros: Location and the cleaning up of the room. Parking good and necessary. The girl in the front desk, that work in the morning is very kind , helpful, and try always to help
Excellent
10,0
Pros: Great atmosphere, very clean and very nice English-speaking staff!
Excellent
8,3
Pros: Happy hour at the top floor for the guest.
Mediocre
2,5
Pros: Nothing
Excellent
8,8
Pros: Extremely helpful staff. Excellent breakfast. Great rooftop view. Love the location.
Excellent
9,2
Pros: Very Friendly and Supportive Reception Staff (Muji was great!!), Very Friendly Breakfast Staff, Good Saturday Morning Breakfast
Excellent
8,3
Pros: Location, size, clean, service
Good
7,5
Pros: Great location, super close to the market and many other things Jerusalem has to offer. Good breakfast and happy hour.
Excellent
9,2
Pros: The hotel is at a great location - very central and easy to find, and commute to and from the hotel. The place is rather small but comfy, the rooms are clean and quite large. A good value for money to stay a couple of nights in Jerusalem and the breakfast on the roof is a really nice bonus. Staff is really helpful and friendly
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Details
Reviews
Overall 8,0 Excellent
Based on 2 966 reviews
WiFi
9,5
Location
8,7
Service
8,6
Bar
8,1
Breakfast
7,9
Room
4,8
Comfort
2,4
Service
9,2
Location
8,7
Breakfast
7,9
Room
4,5
Comfort
2,8
Service
8,7
Location
8,2
Breakfast
7,7
Room
4,7
Comfort
2,3
Location
9,0
Service
8,5
Breakfast
8,1
Cleanliness
4,7
Room
3,9
Comfort
2,2
6,7 Good
Pros:
Cons: Bathroom and rooms are not clean.
6,0 Good
Pros: Location and the cleaning up of the room. Parking good and necessary. The girl in the front desk, that work in the morning is very kind , helpful, and try always to help
Cons: The was bad smell in the bathroom sometimes. The breakfast was not good, no toaster for example. And the second morning of our stay, it was a very bad smell of onions at nine o clock in the morning, that was really unlikely.
In the hallways and elevator the floor is cover with a very dirty carpet, they have to remove it
The bathroom in the room was very small, without space to put your things
10,0 Excellent
Pros: Great atmosphere, very clean and very nice English-speaking staff!
Cons:
8,3 Excellent
Pros: Happy hour at the top floor for the guest.
Cons:
2,5 Mediocre
Pros: Nothing
Cons:
8,8 Excellent
Pros: Extremely helpful staff. Excellent breakfast. Great rooftop view. Love the location.
Cons:
9,2 Excellent
Pros: Very Friendly and Supportive Reception Staff (Muji was great!!), Very Friendly Breakfast Staff, Good Saturday Morning Breakfast
Cons:
8,3 Excellent
Pros: Location, size, clean, service
Cons: 1) Matress 2) Broken elements in the shower.
7,5 Good
Pros: Great location, super close to the market and many other things Jerusalem has to offer. Good breakfast and happy hour.
Cons: Mattress is not very comfortable. Showers are quite small. Staff can be a bit overwhelmed at the front desk so you might have to wait longer than you want to ask a question or be checked in.
9,2 Excellent
Pros: The hotel is at a great location - very central and easy to find, and commute to and from the hotel. The place is rather small but comfy, the rooms are clean and quite large. A good value for money to stay a couple of nights in Jerusalem and the breakfast on the roof is a really nice bonus. Staff is really helpful and friendly
Cons: The rooms need a bit of renovation and we had ants in our bathroom.
With a stay at Agripas Boutique Hotel, you'll be centrally located in Jerusalem, just a 3-minute walk from Ben Yehuda Street and 6 minutes by foot from Machane Yehuda Market. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Jerusalem? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Located in Jerusalem (Mamilla), King Solomon Hotel Jerusalem is within a 15-minute walk of Jerusalem Great Synagogue and Jaffa Gate. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 7,4 Good
Based on 2 615 reviews
All reviews
- All reviews
- Families
- Couples
Good
7,1
Pros: The location is excellent the room was spacious and the view was nice.
Good
6,3
Pros: Location. Continental Breakfast was very good. It felt like an old high-spec hotel. Very good gym facility. Our bed was king size and comfortable.
Good
7,5
Pros: Breakfast was huge variety for all. Room was large and airy. Great location for old city ( chose room with old city view)
Good
7,1
Pros: The front desk lady, Rama, was exceptional
Good
7,4
Pros: Great staff. Mediocre food. Good value for the money. Nice to have a hotel at this price in this location , so close to many luxury hotels.
Excellent
8,3
Pros: Extremely spacious room and comfortable bed
Okay
4,2
Pros: Location was not bad
Excellent
9,2
Pros: Good location
Okay
4,2
Pros: Location is great
Good
6,3
Pros: Friendly staff, Great location
Excellent
8,8
Pros: Beds, bathroom, breakfast, lobby. Overall a well worthwhile stay, I was pleasantly surprised by this hotel
Good
7,5
Pros: The bedroom is in need of refurbishment
Details
Reviews
Overall 7,4 Good
Based on 2 615 reviews
Location
8,3
Breakfast
7,7
Service
6,9
Food
5,8
Room
5,5
Amenities
5,0
WiFi
4,5
Cleanliness
3,8
Bar
3,5
Vibe
3,2
Pool
2,8
Location
8,1
Breakfast
7,9
Service
7,6
Food
5,7
Amenities
5,6
Room
4,7
Vibe
3,8
Cleanliness
3,2
Pool
2,4
Location
8,3
Breakfast
7,8
Service
7,2
Value
5,5
Room
5,3
Food
5,1
Cleanliness
4,2
Vibe
2,9
7,1 Good
Pros: The location is excellent the room was spacious and the view was nice.
Cons: The rooms are old an need renovation. The carpets were not clean. The same goes for the pool. The hotel parking was not always available
6,3 Good
Pros: Location. Continental Breakfast was very good. It felt like an old high-spec hotel. Very good gym facility. Our bed was king size and comfortable.
Cons: Hammerjack woke us up. Unfortunatelly sofa bed was very basic and sheets were torn on the sofa bed used by our children. Pool area was being renovated.
7,5 Good
Pros: Breakfast was huge variety for all. Room was large and airy. Great location for old city ( chose room with old city view)
Cons: Dinner choice was buffet which was poor for choice and very expensive. Great local places to eat dinner rather than here.
7,1 Good
Pros: The front desk lady, Rama, was exceptional
Cons: The entire place was in disrepair
7,4 Good
Pros: Great staff. Mediocre food. Good value for the money. Nice to have a hotel at this price in this location , so close to many luxury hotels.
Cons:
8,3 Excellent
Pros: Extremely spacious room and comfortable bed
Cons: Swimming pool area in need of renovation
4,2 Okay
Pros: Location was not bad
Cons: Hotel is outdated. AC was not controllable. Shower was horrible. Room key never worked, had to be reactivated all the time
9,2 Excellent
Pros: Good location
Cons:
4,2 Okay
Pros: Location is great
Cons: The room that we stay need update bec the wall paper coming out from the wall
6,3 Good
Pros: Friendly staff, Great location
Cons: The staff are friendly and mean well. They responded promptly to my complains re the cleaning condition of the room as well as the poor maintenance of the room. When we received it it was dirty, old food items in the drawers, desks not cleaned from previous guests, sheets of the beds full with sand, lamps were broken as well as shower handle...thay took it seriously and cleaned it/fixed it, but I would not expect this low level of maintenance from a hotel that charges me for $400 a night (a rate which is outrages itself for Jerusalem...). Again, staff did handle my complains, but I would expect to be compensated in a more respectful way than a plate of fruits. Also, pool area is packed with cigarettes, which have not been cleaned for days... Too bad. I would be happy to be a lot for a great value and hotel that respects me as a guests, and take responsibility for its faults. But paying that much and getting this in return...No. Won't happen anywhere else in the world. Only in Israel.
8,8 Excellent
Pros: Beds, bathroom, breakfast, lobby. Overall a well worthwhile stay, I was pleasantly surprised by this hotel
Cons: Parking lot is a bit difficult to enter and exit, common areas are dated, some staff are not helpful.
7,5 Good
Pros: The bedroom is in need of refurbishment
Cons: The pool area needs new beds and more shade
Located in Jerusalem (Mamilla), King Solomon Hotel Jerusalem is within a 15-minute walk of Jerusalem Great Synagogue and Jaffa Gate. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A stay at Addar Hotel places you in the heart of Jerusalem, within a 15-minute walk of Garden Tomb and Rockefeller Museum. Featured amenities include a business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
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Overall 5,8 Okay
Based on 1 114 reviews
All reviews
- All reviews
- Couples
- Families
Mediocre
2,5
Pros: It was reasonably close to the heart of Jerusalem.
Okay
5,4
Pros: The location was good but almost everything looks old and with out maintenance.
Excellent
9,2
Pros: Spacious rooms and balcony. The furniture and decoration give an old timey arabic charm to the hotel. Everything is at a walking distance.
Okay
5,0
Pros: value for money. charming garden.
Mediocre
3,0
Pros: Little to no service Room was not cleaned even once during whole stay and twole sneer replaced Extremely poor breakfast consisting dally of a rotatable homos dish ,olives some spread, colored water, extremely dark coffee, & sliced bread One day no water
Mediocre
2,0
Pros: Size of the room
The staff was friendly and helpful but unable to do anything about the inadequacies if the hotel because of poor corporate management
Good
6,3
Pros: Very helpful people. Beautiful hotel - such a pitty its not maintained.
Excellent
8,8
Pros: Breakfast is too basic. It can be improved.
Okay
5,0
Mediocre
3,8
Pros: Cheap price
Good
7,9
Pros: Good location, clean room, private kitchen, 2 TV set, central air condition, small fridge, kettle, electric stove, hair dryer
Good
7,1
Pros: This is old hotel but It’s ok for the price
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Details
Reviews
Overall 5,8 Okay
Based on 1 114 reviews
Location
7,8
Service
6,1
Room
4,9
Cleanliness
2,6
Food
2,4
Breakfast
1,9
WiFi
1,4
Location
8,0
Service
5,4
Room
4,6
Vibe
2,7
Cleanliness
2,5
Breakfast
1,8
Location
8,0
Service
6,3
Comfort
5,9
Room
5,2
Cleanliness
3,4
Vibe
2,4
Breakfast
1,8
2,5 Mediocre
Pros: It was reasonably close to the heart of Jerusalem.
Cons: We walked in to toenail clippings on the floor, hair clumps in the sheets , and rotting food in the corner of the room.
5,4 Okay
Pros: The location was good but almost everything looks old and with out maintenance.
Cons: Breakfast is the same every morning!!
9,2 Excellent
Pros: Spacious rooms and balcony. The furniture and decoration give an old timey arabic charm to the hotel. Everything is at a walking distance.
Cons: The aircon was a bit weak.
5,0 Okay
Pros: value for money. charming garden.
Cons: check in was done 3 hrs late !
3,0 Mediocre
Pros: Little to no service Room was not cleaned even once during whole stay and twole sneer replaced Extremely poor breakfast consisting dally of a rotatable homos dish ,olives some spread, colored water, extremely dark coffee, & sliced bread One day no water
Cons: One person doing room cleaning and setting up breakfast, almost no staff Room never cleaned or towels changed during 5 days of stay. A joke of a breakfast
2,0 Mediocre
Pros: Size of the room
The staff was friendly and helpful but unable to do anything about the inadequacies if the hotel because of poor corporate management
Cons: The air conditioner did not work. It was sweltering hit.
There was no breakfast. White bread, instant coffee disguised in a coffee pot, a few olives and chumus is not a breakfast and nitnanything edible certainly not forna trzvler who intentionally books a hotel with breakfast included. In addition, children can’t eat thst .
6,3 Good
Pros: Very helpful people. Beautiful hotel - such a pitty its not maintained.
Cons: The stairway next to our room was beyond filthy
8,8 Excellent
Pros: Breakfast is too basic. It can be improved.
Cons: The breakfast. Basically tea and bread!
5,0 Okay
Pros:
Cons: They gave us the room they used as a shelter (safe room) claiming it's the last available room
3,8 Mediocre
Pros: Cheap price
Cons: Air con not working in either room. Sink blocked in one room. Informed staff but nothing was fixed. Complained but was told to complain online. Can't expect luxury at such a low price but things not working should be fixed. Breakfast very basic. Not happy
7,9 Good
Pros: Good location, clean room, private kitchen, 2 TV set, central air condition, small fridge, kettle, electric stove, hair dryer
Cons: no balcony, poor breakfast
7,1 Good
Pros: This is old hotel but It’s ok for the price
Cons:
A stay at Addar Hotel places you in the heart of Jerusalem, within a 15-minute walk of Garden Tomb and Rockefeller Museum. Featured amenities include a business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
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