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Waldorf Astoria Jerusalem stands at the heart of Jerusalem, a few minutes' walk from Jaffa Gate, the entrance to the Old City. The magnificent structure was originally built in 1928 as one of the city's most beautiful and inspired architectural works. The original Arabesque embellished facade and grand marble staircase were meticulously preserved to meet Waldorf Astoria's esteemed reputation for excellence. The hotel comprises 226 rooms and suites of unadulterated luxury, boasting a long list of amenities, two fine-dining restaurants offering a diverse selection of quality dishes and 12 meetings and events facilities to accommodate all needs - from small business meetings or social events to large-scale conventions and romantic weddings. Complimentary internet access is available in all guest rooms and throughout the public areas of the hotel. Stay in contemporary elegance at the Waldorf Astoria Jerusalem hotel and experience the signature Waldorf Astoria service, an extension of the legendary personal service principles.
Overall 9,2 Excellent
Based on 2 118 reviews
All reviews
- All reviews
- Couples
- Families
Good
7,1
Okay
5,8
Pros: building design and project execution. Enjoyed the photo/window exhibit downstairs, lovely atrium.
Excellent
9,7
Pros: This is a beautiful hotel in an elegant old building that was completely redone to creat the hotel. Courteous and helpful staff. Concierge services were excellent. Rooms are large and well furnished. Ten minute walk to the Jaffa Gate of the old city. Breakfast was included and was excellent.
Good
6,0
Pros: Location is great. Well appointed rooms
Excellent
10,0
Pros: The design and artictexure was magnificent.
Okay
5,4
Good
7,1
Pros: We arrived after midnight and got a room with a balcony with view on a wall and the garbage of the kitchen. There was no swimming pool and the terrasse from the pictures was closed. The first evening we could not sleep before 3.30 am the next day due to the noise - when we talked to the staff no action was taken.
Details
Reviews
Overall 9,2 Excellent
Based on 2 118 reviews
Location
9,5
Vibe
9,4
Bar
9,2
Breakfast
8,6
Service
8,5
Room
8,4
Amenities
8,0
Comfort
7,9
WiFi
6,5
Cleanliness
4,9
Value
2,4
Wellness
0,8
Location
9,5
Vibe
9,1
Service
8,5
Breakfast
8,3
Comfort
7,9
Room
7,8
Amenities
7,7
Cleanliness
4,3
Location
9,6
Vibe
9,3
Breakfast
8,8
Service
8,7
Room
8,0
7,1 Good
Pros:
Cons: Service was not good
5,8 Okay
Pros: building design and project execution. Enjoyed the photo/window exhibit downstairs, lovely atrium.
Cons:
9,7 Excellent
Pros: This is a beautiful hotel in an elegant old building that was completely redone to creat the hotel. Courteous and helpful staff. Concierge services were excellent. Rooms are large and well furnished. Ten minute walk to the Jaffa Gate of the old city. Breakfast was included and was excellent.
Cons: I-PAD provided in the room for hotel services never worked, even with repeated calls and IT requests.
6,0 Good
Pros: Location is great. Well appointed rooms
Cons: Service and staff attention on shabbat. Especially if we pay full price!
10,0 Excellent
Pros: The design and artictexure was magnificent.
Cons: Would like to see more deversity with different cultures
5,4 Okay
Pros:
Cons: 1. Although the property marked as having a swimming pool- it hasn’t!!! 2. I booked a grand KING room and got a Twin 3. The minibar was filthy!!
7,1 Good
Pros: We arrived after midnight and got a room with a balcony with view on a wall and the garbage of the kitchen. There was no swimming pool and the terrasse from the pictures was closed. The first evening we could not sleep before 3.30 am the next day due to the noise - when we talked to the staff no action was taken.
Cons: The room with balcony but no view - not being possible to sit on a terrace, no garden, no swimming pool
Waldorf Astoria Jerusalem stands at the heart of Jerusalem, a few minutes' walk from Jaffa Gate, the entrance to the Old City. The magnificent structure was originally built in 1928 as one of the city's most beautiful and inspired architectural works. The original Arabesque embellished facade and grand marble staircase were meticulously preserved to meet Waldorf Astoria's esteemed reputation for excellence. The hotel comprises 226 rooms and suites of unadulterated luxury, boasting a long list of amenities, two fine-dining restaurants offering a diverse selection of quality dishes and 12 meetings and events facilities to accommodate all needs - from small business meetings or social events to large-scale conventions and romantic weddings. Complimentary internet access is available in all guest rooms and throughout the public areas of the hotel. Stay in contemporary elegance at the Waldorf Astoria Jerusalem hotel and experience the signature Waldorf Astoria service, an extension of the legendary personal service principles.
With a stay at Leonardo Plaza Hotel Jerusalem, you'll be centrally located in Jerusalem, within a 5-minute walk of Jerusalem Great Synagogue and Ben Yehuda Street. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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Overall 9,1 Excellent
Based on 3 797 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,6
Pros: Location , staff , service all excellent.
Excellent
10,0
Pros: They were absolutely fantastic. Every part of my stay
Excellent
8,0
Pros: The room, towels ,views , the service etc
Excellent
9,6
Pros: Amazing food Amazing customer relations manger And a very good team
Excellent
9,0
Pros: Guests should see Ms. Ronit Elispur ,guest ralation manager. She is very helpful and hospitable to meet your requirements. Have nice days in Jerusalem !
Excellent
10,0
Pros: The hotel was immaculate. The staff was very friendly and accomodating. Very convenient location. I liked the treats and water bottles provided in the room. The complimentary donuts and hot apple cider for chanukah was a pleasant surprise. Great Israeli breakfast buffet!
Excellent
10,0
Pros: Es limpio , bien ubicado, en la recepción ody muy colaborador, muy cerca de la ciudad vieja
Excellent
10,0
Pros: The service is unbelievable they are always there to help you what ever you need 24hours a day the staff is great and a special thanks to Ronit she is on top of everything if you have a problem she is always there to help you she is the best np one beats her thank you for everything I hope to visit them soon again Ari Frankl
Excellent
10,0
Pros: Very central , walking distance of all the main attractions. Staff were very friendly.
Good
6,7
Pros: Location
Excellent
10,0
Pros: Had a wonderful experience. Everything was great.
Excellent
10,0
Pros: Lavish Buffet Breakfast. Tons of variety!!
Details
Reviews
Overall 9,1 Excellent
Based on 3 797 reviews
Breakfast
9,2
Location
9,0
Service
8,8
Food
8,3
Pool
7,4
Room
7,2
Value
4,8
WiFi
4,8
Bar
2,5
Breakfast
9,4
Location
9,1
Service
8,3
Pool
7,5
Room
6,5
Vibe
5,5
Value
5,3
Breakfast
9,0
Location
9,0
Service
8,7
Pool
7,3
Room
7,1
Cleanliness
6,4
Wellness
5,4
Value
4,3
Breakfast
9,3
Service
8,9
Location
8,5
Room
6,2
Vibe
5,3
Service
8,8
Room
6,7
9,6 Excellent
Pros: Location , staff , service all excellent.
Cons: The price was a little high but quality has its price
10,0 Excellent
Pros: They were absolutely fantastic. Every part of my stay
Cons:
8,0 Excellent
Pros: The room, towels ,views , the service etc
Cons: The bed sheet and cleaned of the bathtub
9,6 Excellent
Pros: Amazing food Amazing customer relations manger And a very good team
Cons:
9,0 Excellent
Pros: Guests should see Ms. Ronit Elispur ,guest ralation manager. She is very helpful and hospitable to meet your requirements. Have nice days in Jerusalem !
Cons:
10,0 Excellent
Pros: The hotel was immaculate. The staff was very friendly and accomodating. Very convenient location. I liked the treats and water bottles provided in the room. The complimentary donuts and hot apple cider for chanukah was a pleasant surprise. Great Israeli breakfast buffet!
Cons: I don't have any complaints.
10,0 Excellent
Pros: Es limpio , bien ubicado, en la recepción ody muy colaborador, muy cerca de la ciudad vieja
Cons: Todo bien
10,0 Excellent
Pros: The service is unbelievable they are always there to help you what ever you need 24hours a day the staff is great and a special thanks to Ronit she is on top of everything if you have a problem she is always there to help you she is the best np one beats her thank you for everything I hope to visit them soon again Ari Frankl
Cons:
10,0 Excellent
Pros: Very central , walking distance of all the main attractions. Staff were very friendly.
Cons:
6,7 Good
Pros: Location
Cons: Quite an old place. Good though in the old times but you would expect much newer/renovated facilities for such a price specially when it comes to the rooms. Not very friendly staff personnel either. Fitness equipment was quite old as well.
10,0 Excellent
Pros: Had a wonderful experience. Everything was great.
Cons:
10,0 Excellent
Pros: Lavish Buffet Breakfast. Tons of variety!!
Cons:
With a stay at Leonardo Plaza Hotel Jerusalem, you'll be centrally located in Jerusalem, within a 5-minute walk of Jerusalem Great Synagogue and Ben Yehuda Street. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A stay at Dan Panorama Jerusalem places you in the heart of Jerusalem, within a 15-minute walk of Jerusalem Great Synagogue and Mamilla Mall. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Overall 9,1 Excellent
Based on 2 024 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8,0
Pros: Very nice hotel. Good standard so good value for money, not too far from old city (10 min walk)
Excellent
9,0
Pros: We came to hotel due to another hotels cancellation on the 24th Dec. Literally the second we pulled up and stepped out of the car we felt the warmth of the staff attending to our needs: Front Desk, Restaurant and Bar service staff top!!!
Okay
5,7
Pros: Front desk staff very kindly allowed us to check out late the day of our plane -- 8 pm. Thanks!
Breakfast was very good.
Lobby lounge is very nice.
Good
6,0
Pros: Free breakfast, lots of choices.
Excellent
8,0
Pros: However there was no concierge at the Dan in Jerusalem
And there was one available at the Dan in TA. That was helpful as the staff in Jerusalem did not seem to be knowledgeable
on info re: dinning out.
Excellent
8,0
Pros: The service provided by Angelina and Hamis. They were outstanding
Okay
5,7
Excellent
8,0
Excellent
8,2
Pros: very good breakfasts
Good
6,0
Pros: Location near Jaffa Gate
Okay
4,2
Pros: Location
Details
Reviews
Overall 9,1 Excellent
Based on 2 024 reviews
Location
9,8
Service
9,3
Food
9,1
Cleanliness
9,0
Room
8,6
Breakfast
8,1
Bar
7,9
Vibe
7,8
Comfort
7,6
WiFi
6,9
Location
9,8
Cleanliness
8,7
Food
8,3
Service
8,2
Breakfast
7,6
Room
7,6
Comfort
7,4
Value
6,5
Pool
6,4
Location
9,9
Service
9,0
Breakfast
8,4
Room
8,2
Pool
5,4
8,0 Excellent
Pros: Very nice hotel. Good standard so good value for money, not too far from old city (10 min walk)
Cons: Nothing
9,0 Excellent
Pros: We came to hotel due to another hotels cancellation on the 24th Dec. Literally the second we pulled up and stepped out of the car we felt the warmth of the staff attending to our needs: Front Desk, Restaurant and Bar service staff top!!!
Cons:
5,7 Okay
Pros: Front desk staff very kindly allowed us to check out late the day of our plane -- 8 pm. Thanks!
Breakfast was very good.
Lobby lounge is very nice.
Cons: Most of the staff seemed like they didn't want to be there. Our rooms were barely made up (wet towels left on floor). Air conditioner took a long time to get room cool. Rooms are very small. No concierge.
6,0 Good
Pros: Free breakfast, lots of choices.
Cons: They would not let me bring my bicycle into my room. No reason was given, just that it was not allowed by security.
8,0 Excellent
Pros: However there was no concierge at the Dan in Jerusalem
And there was one available at the Dan in TA. That was helpful as the staff in Jerusalem did not seem to be knowledgeable
on info re: dinning out.
Cons:
8,0 Excellent
Pros: The service provided by Angelina and Hamis. They were outstanding
Cons: Housekeeping didn’t do a great job. They didn’t pick up things from the floot
5,7 Okay
Pros:
Cons: Too expensive.
8,0 Excellent
Pros:
Cons: Heating system too loud.
8,2 Excellent
Pros: very good breakfasts
Cons: hotel needs an internet room, where visiters can use the hotejs computer, keyboard etc
6,0 Good
Pros: Location near Jaffa Gate
Cons: Extensive but low-quality breakfast; shared spaces not accueillant; loud and chaotic at reception and lounge.
4,2 Okay
Pros: Location
Cons: The staff, for the most part, wasn't helpful. For example, it was a cold night, and when I called downstairs and told them the heater was broken--even the lowest setting made the room unlivable--the staff's response was to open my window. It was raining heavily with strong winds that night, so I pushed the staff person further, who finally sent up a portable radiator. The sheets on the bed were torn. The bed wasn't made adequately, so that I couldn't fit my body into the bed. The shower glass wasn't sealed, so that water leaked all over the bathroom. Several staff at the front desk were unfriendly.
A stay at Dan Panorama Jerusalem places you in the heart of Jerusalem, within a 15-minute walk of Jerusalem Great Synagogue and Mamilla Mall. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A stay at The Inbal Jerusalem places you in the heart of Jerusalem, within a 15-minute walk of Jerusalem Great Synagogue and L.A. Meyer Institute for Islamic Art. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Overall 8,8 Excellent
Based on 1 801 reviews
All reviews
- All reviews
- Couples
- Families
Good
7,0
Pros: The rooms and physical facilities.
Excellent
8,8
Pros: Amazing Friday night Shabbat dinner, attentive staff. Well appointed rooms, but slightly on the small side.
Excellent
8,8
Pros: Beautiful hotel, very clean room, very nice breakfast.
Excellent
10,0
Pros: Great property, perfect location, responsive staff -- I would highly recommend!
Excellent
9,0
Pros: We keep coming back to the Inbal Hotel for its pleasant atmosphere good service and nice room The buffet breakfast on Simchat Tora was very good
Excellent
9,0
Pros: Staff was so helpful and friendly. Comfort beyond belief!
Excellent
10,0
Pros: Everthing
Excellent
10,0
Pros: Excellent breakfast. Clean.
Excellent
10,0
Pros: The staff was extremely wonderfully. I am so happy that we stayed there
Good
6,0
Pros: The breakfast buffet was ample and very a very nice spread. The location is perfect. It's an easy walk to the Jaffe Gate and it's in a upscale part of Jerusalem. The staff was very nice and tried to be helpful. We did eat the soup special for a late lunch (all the soup and bread you can eat for a reasonable price) and it was excellent.
Details
Reviews
Overall 8,8 Excellent
Based on 1 801 reviews
Location
9,6
Wellness
9,3
Breakfast
9,0
Vibe
8,8
Service
8,7
Amenities
8,4
Pool
8,0
Food
8,0
Room
7,2
Bar
4,7
Value
2,9
Location
9,5
Breakfast
8,8
Service
8,5
Amenities
8,4
Pool
8,3
Vibe
8,2
Room
6,3
Value
2,9
Location
9,7
Breakfast
8,9
Amenities
8,7
Service
8,5
Vibe
8,5
Pool
8,0
Room
7,0
Value
2,8
7,0 Good
Pros: The rooms and physical facilities.
Cons: The staff is pleasant but somewhat impersonal, they do not smile or give you options when you ask them about tours or information. Their VIP lounge's food is ok but limited. The staff is not too nice and not helpful, looks like they do not want to be working there.
8,8 Excellent
Pros: Amazing Friday night Shabbat dinner, attentive staff. Well appointed rooms, but slightly on the small side.
Cons: Loved all.
8,8 Excellent
Pros: Beautiful hotel, very clean room, very nice breakfast.
Cons:
10,0 Excellent
Pros: Great property, perfect location, responsive staff -- I would highly recommend!
Cons:
9,0 Excellent
Pros: We keep coming back to the Inbal Hotel for its pleasant atmosphere good service and nice room The buffet breakfast on Simchat Tora was very good
Cons: Generally speaking the Inbal is not cheap but the charge for the Festive dinner on Simchat Tora was outrageous : 860 ISH per person. This is in keeping with the "tradition" of Israeli Hotels to charge exorbitant amounts for Friday and festive meals Shame on you !
9,0 Excellent
Pros: Staff was so helpful and friendly. Comfort beyond belief!
Cons: Nothing!
10,0 Excellent
Pros: Everthing
Cons:
10,0 Excellent
Pros: Excellent breakfast. Clean.
Cons:
10,0 Excellent
Pros: The staff was extremely wonderfully. I am so happy that we stayed there
Cons:
6,0 Good
Pros: The breakfast buffet was ample and very a very nice spread. The location is perfect. It's an easy walk to the Jaffe Gate and it's in a upscale part of Jerusalem. The staff was very nice and tried to be helpful. We did eat the soup special for a late lunch (all the soup and bread you can eat for a reasonable price) and it was excellent.
Cons: Our room felt old and in need of renovations. There were stains on the little couch. The bathroom was especially dingy. It didn't feel clean but I think that was because of the age and lack of renovation. There is no hotel bar; we are not big drinkers but it is sometimes nice to sit with a glass of wine in the evening before retiring. We tried ordering dessert from room service. They took our order and then called back 15 minutes later to say they were out of the chocolate cake and ice cream we ordered. They had nothing else remotely similar. We asked the concierge for directions to a particular site as our guide unexpectedly couldn't be with us that day. He showed us on a map where we could park our car and gave us an address to put in our GPS. However, when we got to the location there was no public lot there. We ended up missing the tour of the Supreme Court Building.
A stay at The Inbal Jerusalem places you in the heart of Jerusalem, within a 15-minute walk of Jerusalem Great Synagogue and L.A. Meyer Institute for Islamic Art. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A stay at Dan Boutique Jerusalem places you in the heart of Jerusalem, within a 5-minute drive of St. Andrew's Church and Jaffa Gate. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Overall 8,6 Excellent
Based on 2 074 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9,1
Pros: Hila at the front desk was exceptionally helpful getting us a hotel reservation at our next stop in Israel going so far as to find details on line and then call the hotel directly to ask questions and verify the details. Neal the bellman was very friendly and helpful.
Outstanding view of the Old City out of both the bedroom and bathroom windows! Great breakfast. Shabbat key. Less than 20 minute walk to the Kotel.
Excellent
8,0
Pros: Location good. Breakfast excellent
Excellent
9,0
Pros: All the rest
Good
7,9
Pros: Very helpful and kind staff.
Poor
1,0
Pros: location and size
Excellent
10,0
Pros: I pre-checked in online and they asked if I had any special requests. I asked that they provide a powerful hairdryer in the room. It was there in the room when I walked in and the staff followed up to make sure I got it and that it was acceptable. It was! Also, the shower was hot and had great pressure.
Excellent
9,0
Pros: The breakfast was excellent. The hotel is very close to the First Station tourist site.
Excellent
9,0
Pros: location great, breakfast could be better.
Good
7,0
Pros: Wonderful breakfast! Good service at meal Mold in room. Ants in room. They exterminated promptly but ants returned. We stayed 4 nights
Details
Reviews
Overall 8,6 Excellent
Based on 2 074 reviews
Location
9,1
Food
8,8
Service
8,7
WiFi
8,0
Breakfast
7,9
Room
7,4
Location
9,2
Service
8,4
Breakfast
7,8
Comfort
7,0
Room
6,7
Cleanliness
6,6
Location
9,3
Service
8,3
Breakfast
7,9
Value
7,8
Room
6,5
Location
8,9
Service
8,9
Cleanliness
6,9
Room
6,5
9,1 Excellent
Pros: Hila at the front desk was exceptionally helpful getting us a hotel reservation at our next stop in Israel going so far as to find details on line and then call the hotel directly to ask questions and verify the details. Neal the bellman was very friendly and helpful.
Outstanding view of the Old City out of both the bedroom and bathroom windows! Great breakfast. Shabbat key. Less than 20 minute walk to the Kotel.
Cons: Carpets should be shampooed.
8,0 Excellent
Pros: Location good. Breakfast excellent
Cons:
9,0 Excellent
Pros: All the rest
Cons: Air conditioning could be better
7,9 Good
Pros: Very helpful and kind staff.
Cons: Bathroom in the room could be renovated.
1,0 Poor
Pros: location and size
Cons: room wasnt clean.. paint peeling.. shower curtain in bath room as suppose to glass doors, a bit gross!!
10,0 Excellent
Pros: I pre-checked in online and they asked if I had any special requests. I asked that they provide a powerful hairdryer in the room. It was there in the room when I walked in and the staff followed up to make sure I got it and that it was acceptable. It was! Also, the shower was hot and had great pressure.
Cons:
9,0 Excellent
Pros: The breakfast was excellent. The hotel is very close to the First Station tourist site.
Cons:
9,0 Excellent
Pros: location great, breakfast could be better.
Cons: Restaurant should learn to label dishes at dinner time. I left dinner too late and when i came to have it, nothing was labelled, and no one around to help understand what is what.
7,0 Good
Pros: Wonderful breakfast! Good service at meal Mold in room. Ants in room. They exterminated promptly but ants returned. We stayed 4 nights
Cons: See above
A stay at Dan Boutique Jerusalem places you in the heart of Jerusalem, within a 5-minute drive of St. Andrew's Church and Jaffa Gate. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
With a stay at Mount Zion Boutique Hotel in Jerusalem, you'll be in the historical district, just a 4-minute walk from The First Station and a 5-minute drive from Tower of David Museum of the History of Jerusalem. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Overall 8,1 Excellent
Based on 1 129 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8,0
Pros: The Hotel i beautiful, Very Jerusalem with a lot of art in it, the room was big and the view was perfect looking at the old city walls. breakfast was fine ' not to big but good.
Excellent
9,0
Pros: The location, the hot tub. The pool was cold but still nice on a late summers day. And the views! And don’t forget about the menachem begin look alike security guard.
Excellent
10,0
Pros: The combination of one of the best view locations in Jerusalem, great location, very clean and comfortable room, the staff in the hotel were fantastic- very devoted.
Excellent
10,0
Pros: The room with patio was excellent. The food served for the meals on Shabbat was delicious and plentiful. The service was excellent. We really appreciated that they tried to get our room ready a bit early on checkin day for Shabbat.
Good
7,5
Pros: Location. Views. Breakfast. Pool
Mediocre
3,8
Pros: nothing except the location
Details
Reviews
Overall 8,1 Excellent
Based on 1 129 reviews
Location
8,7
Breakfast
8,3
Room
6,7
Service
6,6
Vibe
6,1
Cleanliness
4,2
Value
4,2
WiFi
3,3
Location
8,7
Pool
8,1
Breakfast
8,1
Service
6,8
Room
6,5
Vibe
4,8
Cleanliness
4,2
Location
8,8
Breakfast
8,4
Pool
7,8
Room
6,2
Service
6,1
Value
4,2
Service
6,1
Vibe
4,9
8,0 Excellent
Pros: The Hotel i beautiful, Very Jerusalem with a lot of art in it, the room was big and the view was perfect looking at the old city walls. breakfast was fine ' not to big but good.
Cons:
9,0 Excellent
Pros: The location, the hot tub. The pool was cold but still nice on a late summers day. And the views! And don’t forget about the menachem begin look alike security guard.
Cons: The staff at the front desk.
10,0 Excellent
Pros: The combination of one of the best view locations in Jerusalem, great location, very clean and comfortable room, the staff in the hotel were fantastic- very devoted.
Cons: Everything
10,0 Excellent
Pros: The room with patio was excellent. The food served for the meals on Shabbat was delicious and plentiful. The service was excellent. We really appreciated that they tried to get our room ready a bit early on checkin day for Shabbat.
Cons: Location for us was a little out of the way.
7,5 Good
Pros: Location. Views. Breakfast. Pool
Cons: Staff. Service
3,8 Mediocre
Pros: nothing except the location
Cons: everything, it was dirty, the people where unfriendly. Came with 2 suite case and a bag, the guy at the front door showed me with his hand where to go instead of helped me. That was the welcome. Hotel is old with low or no proper maintenance. The linen was dirty and they didn’t replaced it. The bath room was not cleaned. The toilet paper holder broke and they left the part on the floor. 2nd day there was no rug for the shower even the shower door does not close and you have water everywhere after the shower. I have a bunch of photo to show. Disgusting place.
With a stay at Mount Zion Boutique Hotel in Jerusalem, you'll be in the historical district, just a 4-minute walk from The First Station and a 5-minute drive from Tower of David Museum of the History of Jerusalem. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at The Colony Hotel in Jerusalem (Emek Refaim), you'll be within a 5-minute drive of Jerusalem Great Synagogue and Jaffa Gate. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.
Overall 7,9 Good
Based on 1 315 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
9,2
Pros: The staff were super polite, friendly and helpful, offering a relaxed atmosphere, yet efficient and responsive. Nothing was too much trouble. Excellent location just off fashionable Emek Refakim, in the German Colony, with easy access to the old city and all of the important places to visit.
Excellent
10,0
Pros: Perfect location, friendly staff, tasty breakfast!
Excellent
8,3
Pros: Location was good, 20 min walking to old town. Very helpful and friendly staff, willing to give good advices for stay in Jerusalem. Hotel also offers free coffee and tea whole day. Big rooms.
Excellent
8,0
Pros: Breakfast, room service, friendly staff,
Excellent
10,0
Pros: Mr Joseph made sure we have a great time. Perfect place with only positive atmosphere.
Good
7,0
Pros: The personel of the hotel very friendly and helpful. Location is perfect, 20 minutes from center. Everything was excellent, as far as breakfast.
Excellent
9,0
Pros: Chef and manager was exceptional in providing top services to meet special dietary needs and also they speak good standard of English. Manager made extra effort to deal with the sewerage smell coming up through the pipes in my room. The place is really clean and managed very well. Breakfast had good variety as well. Location is excellent.
Good
7,0
Pros: Hospitality was excellent. Location was great
Okay
5,8
Pros: Staff was very friendly
Details
Reviews
Overall 7,9 Good
Based on 1 315 reviews
Service
9,3
Breakfast
9,1
Location
8,9
Value
8,2
Food
8,0
Room
4,8
Comfort
3,9
Amenities
3,0
Service
9,6
Breakfast
9,1
Location
9,0
Value
8,1
Food
8,1
Room
4,5
Service
9,5
Breakfast
9,3
Location
8,7
Value
8,5
Food
8,3
Room
4,7
Service
9,5
Breakfast
9,3
Location
8,9
Value
8,4
Food
8,1
Comfort
4,8
Room
4,8
Amenities
2,6
Service
9,4
Location
9,2
Breakfast
9,2
Food
8,4
Room
4,6
Comfort
3,9
9,2 Excellent
Pros: The staff were super polite, friendly and helpful, offering a relaxed atmosphere, yet efficient and responsive. Nothing was too much trouble. Excellent location just off fashionable Emek Refakim, in the German Colony, with easy access to the old city and all of the important places to visit.
Cons: Nothing, it’s not a luxury hotel so don’t expect luxury, but it exceeded our expectations in all aspects.
10,0 Excellent
Pros: Perfect location, friendly staff, tasty breakfast!
Cons:
8,3 Excellent
Pros: Location was good, 20 min walking to old town. Very helpful and friendly staff, willing to give good advices for stay in Jerusalem. Hotel also offers free coffee and tea whole day. Big rooms.
Cons: Heating system in the room was so laud, that we needed to switch it off otherwise you cannot sleep; so room was cold ( winter in Jerusalem). The hotel would need some renovation in the future, now is still good for short stay , as we came just to sleep after spending all time in the city.
8,0 Excellent
Pros: Breakfast, room service, friendly staff,
Cons: cold in the night
10,0 Excellent
Pros: Mr Joseph made sure we have a great time. Perfect place with only positive atmosphere.
Cons:
7,0 Good
Pros: The personel of the hotel very friendly and helpful. Location is perfect, 20 minutes from center. Everything was excellent, as far as breakfast.
Cons:
9,0 Excellent
Pros: Chef and manager was exceptional in providing top services to meet special dietary needs and also they speak good standard of English. Manager made extra effort to deal with the sewerage smell coming up through the pipes in my room. The place is really clean and managed very well. Breakfast had good variety as well. Location is excellent.
Cons: The stairs............a lift would be very nice! No bar fridge in the bedroom - that should be provided in each bedroom. Mattress is a bit lumpy. Windows need insect screens to keep out mosquitoes and flies.
7,0 Good
Pros: Hospitality was excellent. Location was great
Cons: No real lounge space to sit with otgers
5,8 Okay
Pros: Staff was very friendly
Cons: Pictures do not represent the hotel. Old city Jerusalem is 30 min walk instead of the indicated 15 minutes.
With a stay at The Colony Hotel in Jerusalem (Emek Refaim), you'll be within a 5-minute drive of Jerusalem Great Synagogue and Jaffa Gate. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.
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