Best Jerusalem hotels near Great Synagogue of Jerusalem
Waldorf Astoria Jerusalem stands at the heart of Jerusalem, a few minutes' walk from Jaffa Gate, the entrance to the Old City. The magnificent structure was originally built in 1928 as one of the city's most beautiful and inspired architectural works. The original Arabesque embellished facade and grand marble staircase were meticulously preserved to meet Waldorf Astoria's esteemed reputation for excellence. The hotel comprises 226 rooms and suites of unadulterated luxury, boasting a long list of amenities, two fine-dining restaurants offering a diverse selection of quality dishes and 12 meetings and events facilities to accommodate all needs - from small business meetings or social events to large-scale conventions and romantic weddings. Complimentary internet access is available in all guest rooms and throughout the public areas of the hotel. Stay in contemporary elegance at the Waldorf Astoria Jerusalem hotel and experience the signature Waldorf Astoria service, an extension of the legendary personal service principles.
Overall 9,2 Excellent
Based on 2 006 reviews
All reviews
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- Couples
- Families
Excellent
9,6
Pros: The decor is amazing and a very good breakfast and right in the center of Jerusalem.
Excellent
9,7
Pros: This is a beautiful hotel in an elegant old building that was completely redone to creat the hotel. Courteous and helpful staff. Concierge services were excellent. Rooms are large and well furnished. Ten minute walk to the Jaffa Gate of the old city. Breakfast was included and was excellent.
Excellent
10,0
Pros: Everything !
Excellent
10,0
Pros: It was superb ! I highly recommand this hotel and hope I'll come back soon. Very kind staff, very elegant place, awesome experience !
Excellent
10,0
Pros: The design and artictexure was magnificent.
Excellent
9,2
Pros: Amazing hotel located in the heart of Jerusalem, very quiet beautiful street, 5 minutes walk from majority of historical places, magnificent building, very comfortable rooms, helpful staff and excellent food - breakfasts were delicious and food selection one of the best we ever saw in 5 stars hotels!
Excellent
9,2
Pros: Elegant hotel
Good
7,1
Pros: Spacious room. Attentive service. Brand new facilities. Comfy bed and good quality linen. Pick up service at the airport. Great location - ancient city is close by so does the shopping centre.
Excellent
10,0
Pros: There was a staff who’s name George who is a door man was so helpful. He is very kind and beautiful smile all the time. All other staff are very friendly too.
Excellent
9,2
Pros: Location
Excellent
8,8
Pros: Beautiful,clean and nice area.
Excellent
8,8
Pros: Everything
Details
Reviews
Overall 9,2 Excellent
Based on 2 006 reviews
Vibe
9,5
Bar
9,3
Location
9,3
Breakfast
9,1
Room
8,8
Service
8,6
Comfort
8,3
WiFi
7,6
Value
3,3
Wellness
0,9
Vibe
9,3
Breakfast
9,2
Location
9,1
Service
8,8
Room
8,6
Location
9,4
Service
8,9
9,6 Excellent
Pros: The decor is amazing and a very good breakfast and right in the center of Jerusalem.
Cons: This is not kind of a hotel with a poll or a luxurious spa. The view from our room was to a garbage yard / pub and the next morning was a horrible sewerage smell after we complained a couple of times they moved us to a suite. That was our wedding night.
9,7 Excellent
Pros: This is a beautiful hotel in an elegant old building that was completely redone to creat the hotel. Courteous and helpful staff. Concierge services were excellent. Rooms are large and well furnished. Ten minute walk to the Jaffa Gate of the old city. Breakfast was included and was excellent.
Cons: I-PAD provided in the room for hotel services never worked, even with repeated calls and IT requests.
10,0 Excellent
Pros: Everything !
Cons: That there was no spa in the hotel the
10,0 Excellent
Pros: It was superb ! I highly recommand this hotel and hope I'll come back soon. Very kind staff, very elegant place, awesome experience !
Cons:
10,0 Excellent
Pros: The design and artictexure was magnificent.
Cons: Would like to see more deversity with different cultures
9,2 Excellent
Pros: Amazing hotel located in the heart of Jerusalem, very quiet beautiful street, 5 minutes walk from majority of historical places, magnificent building, very comfortable rooms, helpful staff and excellent food - breakfasts were delicious and food selection one of the best we ever saw in 5 stars hotels!
Cons: Lack of spa and gym (gym room was very small). Surprisingly few days before our arrival we received a standard welcome mail from the hotel management with the description of hotel facilities including spa - and spa has never been opened! They told us when we arrived that the spa and swimming pool is still under construction. We were slightly disappointed but telling the truth Jerusalem has so much to offer so the lack of spa and swimming pool was not a big problem.
9,2 Excellent
Pros: Elegant hotel
Cons: Housekeeping staff a bit instrusive and would show up every night when we arrive and try to push extra towels and chocolates even if the room has been turned down. He was obviously waiting for a tip.
7,1 Good
Pros: Spacious room. Attentive service. Brand new facilities. Comfy bed and good quality linen. Pick up service at the airport. Great location - ancient city is close by so does the shopping centre.
Cons: Strange view from the balcony - actually no view. Empty minibar. A bit crowded restaurant for breakfast.
10,0 Excellent
Pros: There was a staff who’s name George who is a door man was so helpful. He is very kind and beautiful smile all the time. All other staff are very friendly too.
Cons: This property is very clean and new but it is not lively and happening because the atmosphere is crowded by ultra orthodox and sometimes you feel uncomfortable. Also there is no pool or spa is there.
9,2 Excellent
Pros: Location
Cons: To pay for parking
8,8 Excellent
Pros: Beautiful,clean and nice area.
Cons: Can’t say anything negative!
8,8 Excellent
Pros: Everything
Cons: Reception
Waldorf Astoria Jerusalem stands at the heart of Jerusalem, a few minutes' walk from Jaffa Gate, the entrance to the Old City. The magnificent structure was originally built in 1928 as one of the city's most beautiful and inspired architectural works. The original Arabesque embellished facade and grand marble staircase were meticulously preserved to meet Waldorf Astoria's esteemed reputation for excellence. The hotel comprises 226 rooms and suites of unadulterated luxury, boasting a long list of amenities, two fine-dining restaurants offering a diverse selection of quality dishes and 12 meetings and events facilities to accommodate all needs - from small business meetings or social events to large-scale conventions and romantic weddings. Complimentary internet access is available in all guest rooms and throughout the public areas of the hotel. Stay in contemporary elegance at the Waldorf Astoria Jerusalem hotel and experience the signature Waldorf Astoria service, an extension of the legendary personal service principles.
A stay at Leonardo Plaza Hotel Jerusalem places you in the heart of Jerusalem, within a 10-minute walk of Jerusalem Great Synagogue and Ben Yehuda Street. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Overall 9,1 Excellent
Based on 3 645 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Each time we come to stay at the Leonardo Plaza it feels like we are coming home. Staff are - without exception - well-groomed, polite, friendly and happy to help. Breakfast is fabulous. A real diet-buster... Rooms are extremely comfortable and well-lit. Views on the Old-City side are breathtaking. Generous with towels, toiletries, bath-robes, water etc. Gym is spotless and well-equipped.
Excellent
10,0
Pros: They were absolutely fantastic. Every part of my stay
Good
6,7
Pros: Good location and easy to see from a distance when locating the hotel. Pool area is ok with good towels provided. Friendly reception and waiting staff at breakfast. Good cotton bedding.
Good
7,5
Good
7,1
Excellent
10,0
Pros: very nice hotel - walking distance to old town - friendly people
Excellent
9,6
Pros: Clean, comfortable, great food, great service and friendly staff.
Good
7,1
Pros: Staff was very friendly. Ronit, guest relations manager wasn’t lovely. They had a nice cocktail hour.
Mediocre
2,9
Pros: The location was close enough to the old city to walk to. That’s the only plus point.
Excellent
9,2
Pros: The breakfast spread is one of the best in the world! Top top quality food. Staff extremely friendly and helpful. Super location!
Excellent
10,0
Pros: Es limpio , bien ubicado, en la recepción ody muy colaborador, muy cerca de la ciudad vieja
Mediocre
2,9
Pros: Nothing
Details
Reviews
Overall 9,1 Excellent
Based on 3 645 reviews
Breakfast
9,3
Location
9,1
Service
8,7
Food
8,2
Pool
7,8
Room
6,4
Cleanliness
5,6
Value
4,6
WiFi
4,5
Bar
3,8
Location
9,4
Breakfast
9,3
Service
8,6
Pool
7,5
Room
7,0
Value
4,9
Vibe
4,3
Breakfast
9,1
Location
8,9
Service
8,3
Food
7,4
Room
6,0
Cleanliness
4,8
Value
4,2
Vibe
4,1
Service
8,8
Room
5,2
Service
8,8
10,0 Excellent
Pros: Each time we come to stay at the Leonardo Plaza it feels like we are coming home. Staff are - without exception - well-groomed, polite, friendly and happy to help. Breakfast is fabulous. A real diet-buster... Rooms are extremely comfortable and well-lit. Views on the Old-City side are breathtaking. Generous with towels, toiletries, bath-robes, water etc. Gym is spotless and well-equipped.
Cons: Free parking for guests would be helpful. AC in rooms is noisy
10,0 Excellent
Pros: They were absolutely fantastic. Every part of my stay
Cons:
6,7 Good
Pros: Good location and easy to see from a distance when locating the hotel. Pool area is ok with good towels provided. Friendly reception and waiting staff at breakfast. Good cotton bedding.
Cons: The whole hotel needs freshening up and modernising. Was pretty expensive considering the style and furnishings.
7,5 Good
Pros:
Cons: We requested a room update which was supposed to include a large double/queen size bed; a sofa, a balcony; and a mini bar. Only the balcony was attached to the room....the other upgrades were absent. A lot of extra money for a balcony
7,1 Good
Pros:
Cons: Bathroom was not clean
10,0 Excellent
Pros: very nice hotel - walking distance to old town - friendly people
Cons:
9,6 Excellent
Pros: Clean, comfortable, great food, great service and friendly staff.
Cons: Free faltered water was not available in the lobby 24/7 as it is in most other hotels in a hot country.
7,1 Good
Pros: Staff was very friendly. Ronit, guest relations manager wasn’t lovely. They had a nice cocktail hour.
Cons: Hotel Is dated. It was hard to access from the street - you had to walk down a ramp way and there was no indication where the entrance was. There was a lot of construction going on nearby. I’m general it was ok but certainly not 5 star hotel as indicated.
2,9 Mediocre
Pros: The location was close enough to the old city to walk to. That’s the only plus point.
Cons: Being made to wait until 7pm to check in on arrival. Dirty and torn sheets which were not changed even after 3 separate requests. We had to speak with the manager for them to be changed. Our entire group was given twin rooms despite booking - and paying extra for - doubles. Safes broken in two of the rooms, one was never fixed. Doors access cards did not work and we had to be let into our rooms by security each night which took up to 30 mins. Each night! Bathrooms were dirty and toiletries not replenished. Water was not replenished in two rooms but it was in one room. When we asked for water the receptionist said she would charge for it! Staff made zero efforts to address any of the issues despite repeated requests - only speaking with the duty manager got us clean bed linens. Mattress springs poking out on the the side of the bed and I cut myself on it. Receptionist, Tehila, actually sneered and shrugged when we said we were disappointed and unhappy that things were not being fixed in our room. And said: ‘it’s not for me to do’ Stale sandwich for 12gbp when we had to wait for almost 2 hours to be checked in. Rooms were dated, bathrooms were dated and dirty. Nothing like the photos online. Terrible value for money and if this is a 5-star hotel then I’m Donald Duck.
9,2 Excellent
Pros: The breakfast spread is one of the best in the world! Top top quality food. Staff extremely friendly and helpful. Super location!
Cons: Absolutely nothing
10,0 Excellent
Pros: Es limpio , bien ubicado, en la recepción ody muy colaborador, muy cerca de la ciudad vieja
Cons: Todo bien
2,9 Mediocre
Pros: Nothing
Cons: False advertisement ！it should be 2 star hotel! They deleted all negative comments to make you choose this hotel Staff hung up phon when you request for help, or not pick up phone if you call again!
A stay at Leonardo Plaza Hotel Jerusalem places you in the heart of Jerusalem, within a 10-minute walk of Jerusalem Great Synagogue and Ben Yehuda Street. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
A stay at King David Jerusalem places you in the heart of Jerusalem, within a 10-minute walk of Mamilla Mall and Jerusalem Great Synagogue. Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Overall 9,0 Excellent
Based on 1 607 reviews
All reviews
- All reviews
- Couples
Excellent
10,0
Pros: Everything - high end, high class
Excellent
10,0
Pros: Great location. Breakfast was lovely.
Excellent
8,0
Pros: Location was superb walking distance to all the main attractions of Jerusalem. Very nice breakfast
Excellent
10,0
Excellent
10,0
Pros: the service and the kindness of all the entire staff. Very polite efficience and quick the quality of the food the cleanness of the room
Excellent
9,6
Pros: history
Okay
5,0
Pros: The property exudes its history, which is absolutely fascinating. Location is good, walking distance to both the Old Town and restaurants of the City Centre.
Good
6,3
Pros: The location
Excellent
9,2
Pros: A beautiful hotel in full view of the walls of the old city of Jerusalem, and with a magnificient garden, pool and terrace. We had a room with a view of the garden and a terrace, it was fantastic; the terrace was huge. Looking at the sunset on Jerusalem, from our terrace, overlooking the gardens, was just superb.
Excellent
10,0
Pros: Everything
Details
Reviews
Overall 9,0 Excellent
Based on 1 607 reviews
Location
9,6
Pool
9,0
Breakfast
8,9
Comfort
8,9
Amenities
8,8
Bar
8,6
Food
8,2
Vibe
8,1
Service
8,1
Room
7,8
Value
3,8
Service
8,3
10,0 Excellent
Pros: Everything - high end, high class
Cons: Nothing at all
10,0 Excellent
Pros: Great location. Breakfast was lovely.
Cons:
8,0 Excellent
Pros: Location was superb walking distance to all the main attractions of Jerusalem. Very nice breakfast
Cons: The hotel is starting to look its age and needs some upgrading.
10,0 Excellent
Pros:
Cons: Checkout that made we wait a long time Didn't resolve the overcharge Upsetting
10,0 Excellent
Pros: the service and the kindness of all the entire staff. Very polite efficience and quick the quality of the food the cleanness of the room
Cons:
9,6 Excellent
Pros: history
Cons: elevator
5,0 Okay
Pros: The property exudes its history, which is absolutely fascinating. Location is good, walking distance to both the Old Town and restaurants of the City Centre.
Cons: To my mind it does not merit its 5 star rating, at least when compared to the “average” 5 star hotel elsewhere (in particular the elite international brands). While undeniably an important fixture in Jerusalem’s modern history, as a place to stay the hotel appears to be sitting on its laurels and living on past glories (those “glories” being evidenced for all to see by the copies of signatures of famous past guests which pave the reception area). The room was perfectly nice, but dated and the air conditioning could do with a thorough clean, as use gave us all allergies. While some staff (notably the doormen and breakfast restaurant staff) were very friendly (especially to our young daughter), the concierge was borderline inept and several of the staff were indifferent at best and rude at worst. I appreciate that these are all first world problems in the greater scheme of things, but when you are paying 5 star prices, a 5 star experience should be received.
6,3 Good
Pros: The location
Cons: The security guard behind the podium at the front sleeping.
9,2 Excellent
Pros: A beautiful hotel in full view of the walls of the old city of Jerusalem, and with a magnificient garden, pool and terrace. We had a room with a view of the garden and a terrace, it was fantastic; the terrace was huge. Looking at the sunset on Jerusalem, from our terrace, overlooking the gardens, was just superb.
Cons: Staff was nice but some surprising (repeated) mistakes. - We ordered a drink in the room, the person on the phone wasn't understanding english too well, and the staff had to come 3 times before we got the right drink. - We asked for a room with twin beds, confirmed it at check in, and when we got in the room, we had king beds. - The person who brought us to our room told us he would fix it immediately; 2 hours later, we had to call to get it fixed. - Etc. Nothing serious, staff was very nice, but the repeated nature of the mistakes suggests some organizational issues.
10,0 Excellent
Pros: Everything
Cons:
A stay at King David Jerusalem places you in the heart of Jerusalem, within a 10-minute walk of Mamilla Mall and Jerusalem Great Synagogue. Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
When you stay at Leonardo Jerusalem in Jerusalem, you'll be in the historical district, within a 15-minute walk of Garden Tomb and Rockefeller Museum. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Jerusalem? This hotel has 0 square feet (00 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Overall 8,9 Excellent
Based on 3 946 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10,0
Pros: Location,staff,cleanliness
Excellent
10,0
Pros: Location, location and excellent location
Excellent
8,8
Pros: Location is great, close to the train, whenever we approached a stuff member in person it was good and very responsive.
Okay
5,8
Pros: Convenient location.
Mediocre
3,8
Pros: The pool was nice, it wasn’t big but it was a good size.
Excellent
10,0
Pros: Easy and fast checkin, the room was clean and tidy including a welcome cookies and wine (we had a birthday), free parking, breakfast was great! Location is bit far from the city center but taxis and city metro just outside the hotel. The stuff are super nice and helpful.
Excellent
10,0
Pros: The breakfast was and always has been awesome. The staff goes beyond our expectations to make sure we are completely satisfied. I have never been treated so well during my years of travel. I have stayed multiple times at this hotel. I bring groups there because of the staff and service we received. A few of the staff members that went beyond their duties were, Yael, the relations department, Mr. Minas, the dining room manager, M.Ail, one of the housekeepers and Ms. Jehan, housekeeper supervisor. Our hats are off to the entire staff at the Jerusalem Leonardo Hotel on St. George St. We spend our 50th Anniversary there during this stay. Thanks.
Excellent
9,2
Pros: A varied and good breakfast, public transport within a short walk allows easy and cheap access to the Old Town, the city center and other attractions. We arrived a little later than planned and Yael called us from the hotel to check if everything was all right. she gave us an upgrade of the room, free parking and a small gift in the room, a box of cookies. We especially liked the refrigerator, which did excellent cooling work and even freezed our water bottles. The soap and shampoo provided in the bathroom were excellent, the girls were enthusiastic about the smell and softness. There are facilities for making hot drinks in the room, Although they could provide more milk powder for the coffee.
Excellent
8,3
Pros: Very good location, 10 min walk to Damascus Gate. We were upgraded to a room with a balcony, which was very confortable and had a wonderful view, although the balcony is too small for 3 people. Varied and rich breakfast and welcoming staff. We took a 3 hour trip to the Dead Sea, with the hotel’s driver, Amer, and it was a very nice and confortable ride
Mediocre
2,5
Pros: We asked for a room with two separate mattresses they put a mattress on the floor . Discusting... the air conditioning didn’t work
Mediocre
3,1
Pros: The location was about the only thing going for this place.
Excellent
10,0
Pros: The rooms were very comfortable as well as the beds. The breakfast was excellent as well.
Details
Reviews
Overall 8,9 Excellent
Based on 3 946 reviews
Service
8,6
Location
8,2
Breakfast
8,1
Food
7,6
Room
6,9
WiFi
5,9
Pool
4,3
Breakfast
8,2
Service
8,2
Location
8,1
Value
6,6
Cleanliness
6,1
Room
5,6
Vibe
4,4
Pool
3,9
Location
8,6
Service
8,5
Breakfast
8,1
Cleanliness
6,5
Room
6,4
Vibe
4,4
Pool
4,3
10,0 Excellent
Pros: Location,staff,cleanliness
Cons: Small problems with door key(didn't open door)
10,0 Excellent
Pros: Location, location and excellent location
Cons:
8,8 Excellent
Pros: Location is great, close to the train, whenever we approached a stuff member in person it was good and very responsive.
Cons: No response over the phone; floor was a bit sticky;
5,8 Okay
Pros: Convenient location.
Cons: Outrageously rude and ignorant staff. We have stayed in many hotels around the world, and in Israel, and I can honestly say that I have never encountered hotel staff who are as rude and generally unhelpful as those we encountered this week at the Leonardo Hotel Jerusalem. The consistently belligerent attitude we experienced among most (not all) of your staff was staggering and appalling. They made us feel as if anything we asked (e.g, a drink from the bar, a bowl of nuts, looking after our luggage after checking out) was an enormous inconvenience. Sometimes, our requests were completely ignored. When we did get a response, staff made us feel like they were doing us a huge favour and that our request was a great inconvenience to them. In summary, your rude, lazy staff ruined our stay. Needless to say, we will never be staying at the Leonardo Hotel Jerusalem again, and frankly, I do not understand how they manage to stay in business. A hideous experience.
3,8 Mediocre
Pros: The pool was nice, it wasn’t big but it was a good size.
Cons: The room they put me at first was in a room with no AC and the WiFi wasn’t working in that room and there was stain on the bed, it took then almost 2 hours to finally get someone to come check everything out after complaining 3 times. The person at the front desk was annoyed with me for complaining. The finally sent someone to check everything out, I let it cool off for about 2 hours and went down again to complain and they finally moved me into a new room. The room they put me was okay and the bed was very uncomfortable. Also I didn’t like the breakfast except for the pancakes.
10,0 Excellent
Pros: Easy and fast checkin, the room was clean and tidy including a welcome cookies and wine (we had a birthday), free parking, breakfast was great! Location is bit far from the city center but taxis and city metro just outside the hotel. The stuff are super nice and helpful.
Cons:
10,0 Excellent
Pros: The breakfast was and always has been awesome. The staff goes beyond our expectations to make sure we are completely satisfied. I have never been treated so well during my years of travel. I have stayed multiple times at this hotel. I bring groups there because of the staff and service we received. A few of the staff members that went beyond their duties were, Yael, the relations department, Mr. Minas, the dining room manager, M.Ail, one of the housekeepers and Ms. Jehan, housekeeper supervisor. Our hats are off to the entire staff at the Jerusalem Leonardo Hotel on St. George St. We spend our 50th Anniversary there during this stay. Thanks.
Cons: I can't think of anything to make things better. I have stayed at several hotels there in Jerusalem and in Israel during these years that I have been coming to Israel. I enjoy this hotel more than any other.
9,2 Excellent
Pros: A varied and good breakfast, public transport within a short walk allows easy and cheap access to the Old Town, the city center and other attractions. We arrived a little later than planned and Yael called us from the hotel to check if everything was all right. she gave us an upgrade of the room, free parking and a small gift in the room, a box of cookies. We especially liked the refrigerator, which did excellent cooling work and even freezed our water bottles. The soap and shampoo provided in the bathroom were excellent, the girls were enthusiastic about the smell and softness. There are facilities for making hot drinks in the room, Although they could provide more milk powder for the coffee.
Cons: The pool opened 15 minutes late Not enough light in the room
8,3 Excellent
Pros: Very good location, 10 min walk to Damascus Gate. We were upgraded to a room with a balcony, which was very confortable and had a wonderful view, although the balcony is too small for 3 people. Varied and rich breakfast and welcoming staff. We took a 3 hour trip to the Dead Sea, with the hotel’s driver, Amer, and it was a very nice and confortable ride
Cons: A bit dated hotel, cleaning service could have been better. The second day I found my pijama thrown on the desk, dirty coffee mugs and no refill for the coffee in the room. At a 300 $ a night room, this is inacceptabile. Food and beverages at the bar overpriced, compared to other restaurants and hotels in the area. (We stayed an extra night at a different hotel). Although they say you can make international calls from the room, it was not possible throughout our entire stay, despite the fact that we reported the problem from the day we arrived
2,5 Mediocre
Pros: We asked for a room with two separate mattresses they put a mattress on the floor . Discusting... the air conditioning didn’t work
Cons: Food was not fresh I’m really disappointed We asked for a room with two separate mattresses they put a mattress on the floor . Discusting... the air conditioning didn’t work
3,1 Mediocre
Pros: The location was about the only thing going for this place.
Cons: Cleanliness. We found BED BUGS! My husband was literally bitten 90+ times. Needless to say, we cut our stay short and left the hotel! Never again!
10,0 Excellent
Pros: The rooms were very comfortable as well as the beds. The breakfast was excellent as well.
Cons: Thinking the hours of the pool and fitness center could be extended.
When you stay at Leonardo Jerusalem in Jerusalem, you'll be in the historical district, within a 15-minute walk of Garden Tomb and Rockefeller Museum. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Jerusalem? This hotel has 0 square feet (00 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
With a stay at Mamilla Hotel - The Leading Hotels of The World, you'll be centrally located in Jerusalem, just a 3-minute walk from Mamilla Mall and 6 minutes by foot from Jaffa Gate. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Jerusalem? This hotel has facilities measuring 3000 square feet (279 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Overall 8,9 Excellent
Based on 2 590 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7,9
Pros: Great location, great view from the sundeck and restaurant. Free entry to Israel Museum. Concierge is helpful.
Good
6,7
Pros: Restaurant was good. Location good.
Good
6,7
Pros: Location is excellent with shopping and restaurants nearby. It is an easy stroll to Jerusalem old Town. There is a panoramic view of the Old Town from the roof terrace.
Excellent
9,6
Pros: Great location!!
Excellent
10,0
Pros: My wife was thrilled finding soap, shampoo etc from Bulgari in the bathroom. The hotel is very spacious. A nice touch is the glass wall dividing the bathroom from the room, which turns opaque with the touch of a button.
Excellent
10,0
Pros: Luxury hotel with all you need for a perfect break- great room, extremely professional staff, great breakfast, inside pool and beautiful spa.
Excellent
10,0
Pros: Everything
Excellent
9,2
Pros: Location
Excellent
9,6
Pros: Awesome breakfast. Central location and easily accessible of old city
Good
6,3
Pros: Hosts team is pleasant and professional
Details
Reviews
Overall 8,9 Excellent
Based on 2 590 reviews
Location
9,6
Vibe
8,6
Service
8,0
Bar
7,9
Breakfast
7,9
Amenities
7,6
WiFi
7,4
Wellness
7,3
Room
6,5
Food
6,0
Comfort
3,9
Value
3,7
Pool
2,0
Location
9,6
Service
8,5
Vibe
8,0
Breakfast
7,9
Amenities
7,2
Food
6,0
Room
5,1
Value
3,5
Comfort
3,1
Location
9,8
Service
8,6
Vibe
8,2
Amenities
7,6
Food
5,8
Room
5,7
Comfort
4,1
Room
5,4
7,9 Good
Pros: Great location, great view from the sundeck and restaurant. Free entry to Israel Museum. Concierge is helpful.
Cons: Staff is trained but except for reception most employees, you can feel that they don't care and don't want to be here. There are supervisers, hosts, managers, but too few waiters. Also a waiter should be assigned to the specific table, not that every time guest is being asked if they ordered something. Food is decent, but not a 5 star hotel standard. Do not cook european dishes if you do not know how. I can give you free lessons how to cook sauce for pasta or take it out of the menu. That goes to both restaurants. I was expecting more local/cozy design. You are trying to be too modern and too western. Overpriced 4 star hotel. Oh and there is no wifi on sundeck and it doesn't look inviting..
6,7 Good
Pros: Restaurant was good. Location good.
Cons: Room is very small and uncomfortable. Bed uncomfortable. Bathroom so small it's complicated to put toiletries.
6,7 Good
Pros: Location is excellent with shopping and restaurants nearby. It is an easy stroll to Jerusalem old Town. There is a panoramic view of the Old Town from the roof terrace.
Cons: The bathrooms are of a poor design and impractical. The room service prices and restaurant meal prices are astronomical and not justifiable.
9,6 Excellent
Pros: Great location!!
Cons: The pool is indoors and closed at 7:00. Would have been nice after a long hot day of touring to be able to go into it a little later.
10,0 Excellent
Pros: My wife was thrilled finding soap, shampoo etc from Bulgari in the bathroom. The hotel is very spacious. A nice touch is the glass wall dividing the bathroom from the room, which turns opaque with the touch of a button.
Cons: In the executive room I stayed in, I expected the minibar to be free accessible.
10,0 Excellent
Pros: Luxury hotel with all you need for a perfect break- great room, extremely professional staff, great breakfast, inside pool and beautiful spa.
Cons:
10,0 Excellent
Pros: Everything
Cons: Nothing
9,2 Excellent
Pros: Location
Cons: Furniture esp in dining room a bit tired.Needs revamp
9,6 Excellent
Pros: Awesome breakfast. Central location and easily accessible of old city
Cons: Nothing
6,3 Good
Pros: Hosts team is pleasant and professional
Cons: Not to the standards of Leading Hotel of the World Rooftoop privatized 2 nights in a row, no outside bar. Very noisy rooms ( rooms interconnection doors not to standart, room door ) , breakfast terrasse dirty, no proper shading, lots of staff but very few engaged toward customers
With a stay at Mamilla Hotel - The Leading Hotels of The World, you'll be centrally located in Jerusalem, just a 3-minute walk from Mamilla Mall and 6 minutes by foot from Jaffa Gate. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Jerusalem? This hotel has facilities measuring 3000 square feet (279 square meters), including a conference center. Self parking (subject to charges) is available onsite.
A stay at The Inbal Jerusalem places you in the heart of Jerusalem, within a 15-minute walk of Jerusalem Great Synagogue and L.A. Meyer Institute for Islamic Art. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 8,8 Excellent
Based on 1 423 reviews
All reviews
- All reviews
- Families
- Couples
Good
7,1
Pros: Location and staff are really good ! The Conciergerie is really helpful: we asked for a transportation from Eilat to their hotel and they reply immediately with a quotation and some alternative by bus. And it was really easy and much cheaper. So thanks to the staff !
Excellent
8,8
Pros: Amazing Friday night Shabbat dinner, attentive staff. Well appointed rooms, but slightly on the small side.
Good
6,7
Pros: The breakfast The lobby The pool
Excellent
9,6
Pros: The hotel has been refurbished and the pool area is extended and really lovely
Excellent
9,6
Pros: staff were friendly Rooms clean
Excellent
9,2
Pros: Great hotel with a nice big pool, lot's of sun beds, great spacious room and bathroom and friendly reception
Excellent
10,0
Pros: Amazing hotel highly recommended
Excellent
8,8
Pros: Rooms redone, very modern, hotel well maintained
Good
7,5
Pros: Friendly staff at reception.
Excellent
10,0
Pros: Great location, helpful staff
Excellent
10,0
Pros: Excellent breakfast. Clean.
Excellent
9,2
Pros: Great location , clean .
Details
Reviews
Overall 8,8 Excellent
Based on 1 423 reviews
Location
9,4
Vibe
9,2
Wellness
9,2
Breakfast
9,1
Amenities
9,1
Food
8,7
Pool
8,6
Service
8,4
Room
7,7
Comfort
7,5
Value
3,9
Bar
3,3
Location
9,5
Breakfast
9,1
Vibe
9,1
Service
7,8
Room
7,7
Breakfast
9,2
Amenities
9,0
Vibe
8,8
Service
8,1
Room
6,4
Cleanliness
5,3
7,1 Good
Pros: Location and staff are really good ! The Conciergerie is really helpful: we asked for a transportation from Eilat to their hotel and they reply immediately with a quotation and some alternative by bus. And it was really easy and much cheaper. So thanks to the staff !
Cons: The value for money is really bad when you stay in the hotel. It’s really noisy if you stay in a room with the Patio view : breakfast and dinner served in the terrace under your window ! And unfortunately the sound proof is really bad. We said it was our honeymoon and we wanted a quiet room but the man in reception didn’t evaluate the quietness the same way ! No misunderstanding: it’s a really nice hotel ! But a bit expensive if you want a 5 stars service !
8,8 Excellent
Pros: Amazing Friday night Shabbat dinner, attentive staff. Well appointed rooms, but slightly on the small side.
Cons: Loved all.
6,7 Good
Pros: The breakfast The lobby The pool
Cons: The rooms are a bit outdated for their price and charging extra for a balcony with a view to the pool Also the mini bar was empty There’s no coffee machine in the room which is pretty much standard nowadays , especially for this price
9,6 Excellent
Pros: The hotel has been refurbished and the pool area is extended and really lovely
Cons:
9,6 Excellent
Pros: staff were friendly Rooms clean
Cons: Would never stay in a Friday night or Saturday. The noise from the kids running up and down the corridors and shouting made it impossible to relax in ones room
9,2 Excellent
Pros: Great hotel with a nice big pool, lot's of sun beds, great spacious room and bathroom and friendly reception
Cons: Two very tiny details; Day 2 empty bottles and used glasses wasn't removed and toilet seat was up! At this kind of hotel that's just not good enough.
10,0 Excellent
Pros: Amazing hotel highly recommended
Cons:
8,8 Excellent
Pros: Rooms redone, very modern, hotel well maintained
Cons:
7,5 Good
Pros: Friendly staff at reception.
Cons: The carpet in the room was dirty - full of hairs etc. We complained and someone came with a machine to clean. After this the carpet was still not clean. After we decided to have breakfast we found a great bureaucratic process to add this to our account. Some of the staff in the dining room were not welcoming.
10,0 Excellent
Pros: Great location, helpful staff
Cons:
10,0 Excellent
Pros: Excellent breakfast. Clean.
Cons:
9,2 Excellent
Pros: Great location , clean .
Cons: Small pool
A stay at The Inbal Jerusalem places you in the heart of Jerusalem, within a 15-minute walk of Jerusalem Great Synagogue and L.A. Meyer Institute for Islamic Art. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A stay at Dan Panorama Jerusalem places you in the heart of Jerusalem, within a 15-minute walk of Jerusalem Great Synagogue and Mamilla Mall. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 8,7 Excellent
Based on 1 348 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8,5
Good
6,7
Pros: Good air conditioners
Excellent
9,6
Pros: Everything
Excellent
8,3
Pros: Pool was excellent
Excellent
9,2
Pros: The location of the Dan Panorama Jerusalem is excellent, not far from the Old City, as well as close to other very beautiful parts of the city. The hotel facilities are beautiful, and our rooms were lovely. We also appreciated having access to fresh juice and water by the glass in the lobby, and having a synagogue onsite for Friday night Shabbat services.
Good
6,7
Pros: Comfy hotel
Good
6,7
Pros: Well situated
Excellent
8,0
Pros: However there was no concierge at the Dan in Jerusalem
And there was one available at the Dan in TA. That was helpful as the staff in Jerusalem did not seem to be knowledgeable
on info re: dinning out.
Excellent
10,0
Pros: Location, good value for money
Good
6,7
Pros: The room has a good bathroom and it is a walking distance to the Mamila Mall and old city.
Excellent
10,0
Pros: Location, Dtaff very helpful, Roof top pool
Excellent
8,2
Pros: very good breakfasts
Details
Reviews
Overall 8,7 Excellent
Based on 1 348 reviews
Location
9,6
Food
8,4
Service
8,4
Room
8,2
Cleanliness
8,1
Breakfast
8,0
Comfort
7,4
Value
7,2
Pool
6,7
WiFi
5,0
Wellness
3,1
Location
9,5
Room
7,7
Comfort
7,3
Breakfast
7,1
Pool
6,8
Value
6,7
Service
6,5
Service
8,4
Pool
5,6
8,5 Excellent
Pros:
Cons: Nothing, it was very good and the reception was excellent and caring
6,7 Good
Pros: Good air conditioners
Cons: Staff had terrible customer service
9,6 Excellent
Pros: Everything
Cons: N/A
8,3 Excellent
Pros: Pool was excellent
Cons:
9,2 Excellent
Pros: The location of the Dan Panorama Jerusalem is excellent, not far from the Old City, as well as close to other very beautiful parts of the city. The hotel facilities are beautiful, and our rooms were lovely. We also appreciated having access to fresh juice and water by the glass in the lobby, and having a synagogue onsite for Friday night Shabbat services.
Cons: The food wasn't quite to our taste. Although plentiful, the breakfast was too much of the same thing, and everything tasted the same after a while. Friday night dinner in the dining room was extremely expensive and the food was also way too much of the same thing - Moroccan and other Eastern style cuisine with no variation. Also, we found it strange that the hotel provides complimentary bottles of water for the rooms on the first day but during every other day we had to order additional bottles from the bar and pay for them. Israel is extremely hot in the summer, and most hotels refresh the complimentary bottles daily. There was no mini bar even though it was advertised.
6,7 Good
Pros: Comfy hotel
Cons: Comfy hotel but no concierge on duty ever. Very odd and more one could give us any info on food on the hotel or outside over any of the religious holidays
6,7 Good
Pros: Well situated
Cons: Guest relations were not helpful at all! I booked 3 rooms and in one we needed a sleeper couch. Sleeper couch was not made up and we had to call reception 3 times to get some help. Eventually help arrived but we had to make the bed ourselves?! - not great service at all!
8,0 Excellent
Pros: However there was no concierge at the Dan in Jerusalem
And there was one available at the Dan in TA. That was helpful as the staff in Jerusalem did not seem to be knowledgeable
on info re: dinning out.
Cons:
10,0 Excellent
Pros: Location, good value for money
Cons:
6,7 Good
Pros: The room has a good bathroom and it is a walking distance to the Mamila Mall and old city.
Cons: The gym is small with old equipments. Breakfast is very expensive and the guy in the reception wasn't helpful when I asked for a tour.
10,0 Excellent
Pros: Location, Dtaff very helpful, Roof top pool
Cons: Restaurant for breakfast very dark with black carpet and walls! Cornflakes poor quality and should have better pool bar service..had to go down to lobby bar in my swimsuit to get a drink by the pool
8,2 Excellent
Pros: very good breakfasts
Cons: hotel needs an internet room, where visiters can use the hotejs computer, keyboard etc
A stay at Dan Panorama Jerusalem places you in the heart of Jerusalem, within a 15-minute walk of Jerusalem Great Synagogue and Mamilla Mall. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
The David Citadel Hotel newly refurbished in 2015 is the most luxurious hotel in Jerusalem. This 5 star luxury hotel is located in modern Jerusalem on the prestigious King David Street, the hotel is only minutes away from every major tourist, religious, cultural, business and fun attractions. 385 rooms and suites with a magnificent decor, equipped with state of the art facilities, offering the finest cuisine and amenities.The David Citadel Hotel overlooks the old city of Jerusalem. It features a large outdoor swimming pool heated all year round, free gym, and a range of dining facilities; all with panoramic views. Free WiFi is provided in the entire building.The new guest rooms are modern and spacious. The bathrooms are large and feature both a bath and shower. You will also find an LCD TV, pillow menu, and black-out curtains.At The David Citadel you have a modern spa and wellness center, plus a range of banqueting halls and business services. You can choose between Mediterranean and Italian cuisine, or a simple snack from the pool bar (open in summer).The hotel is just opposite the Mamilla shopping area featuring a variety of shops, cafs and restaurants. The property is 15 minutes' walk from the Western Wall and 900 meters from the Church of the Holy Sepulcher. Ben Gurion Airport is 48 km away and and the Dead Sea is a 45 minute drive by car.
Overall 8,6 Excellent
Based on 379 reviews
All reviews
- All reviews
Excellent
9,6
Pros: Great Location , Great Building & Great Breakfast...
Excellent
9,6
Excellent
9,6
Pros: THE VIEW of The Old City. The room was gorgeous, the staff were amazing, the breakfast was tasty and the location was excellent.
Excellent
10,0
Pros: The David Citadel is fabulous for anyone, and the have wheelchair accessible rooms. Excellent!
Excellent
8,8
Pros: Great breakfast.
Excellent
8,8
Pros: The location near quaint shopping streets, city of David, and old city. Lovely decor and beautiful pool setting
Good
6,0
Pros: Pool.
Breakfast.
Location.
Excellent
8,8
Pros: Great location, nice breakfast, nice pool, nice fitness center.
Excellent
10,0
Pros: Breakfast was well set out and plentiful. Staff were polite, helpful and friendly. Location was perfect for our requirements and room was more than adequate for our purposes
Excellent
10,0
Pros: We were impressed by pretty much everything, from the incredible breakfast every morning to the helpful concierge.
Excellent
9,6
Pros: Beautiful Hotel, well situated, wonderful staff. Would gladly go back.
Good
7,3
Pros: The staff was very friendly. location is very good, the room was net, clean and comfortable
Excellent
8,0
Pros: The comfortable room and bed, and the pool and breakfast, and the view form the terrace.
Excellent
8,0
Pros: I liked being in walking distance to most of the things I wanted to do. Also, being a woman alone, I felt very pampered and guest services were great.
Okay
5,7
Pros: Location was superb
Good
6,0
Pros: good service for Israel. Expensive for the standard. Pool small and facilities only average
Okay
4,6
Pros: Nothing
Good
7,6
Pros: The hotel is first class and excellent service. The location is very good and close to the Old City. The rooms have their own doorbells. It was great.
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Cons: $self.cons
Good
6,0
Pros: Location. New building.
Mediocre
2,8
Pros: The hotel's location is excellent. The breakfast that was included in the room rate was extensive and well prepared.
Good
7,6
Pros: Beautiful hotel, excellent service, and wonderful location. The rooms are lovely and the food was wonderful. Staff members were charming and helpful.
Details
Reviews
Overall 8,6 Excellent
Based on 379 reviews
Cleanliness
9,0
Comfort
9,0
Location
9,5
Services
8,7
Staff
8,2
Value for money
7,4
9,6 Excellent
Pros: Great Location , Great Building & Great Breakfast...
Cons: They need more seats at pool & more atendants at breakfast...
9,6 Excellent
Pros:
Cons: Pool near our room noisy with children
9,6 Excellent
Pros: THE VIEW of The Old City. The room was gorgeous, the staff were amazing, the breakfast was tasty and the location was excellent.
Cons: The beds around the pool are a little too close together.
10,0 Excellent
Pros: The David Citadel is fabulous for anyone, and the have wheelchair accessible rooms. Excellent!
Cons:
8,8 Excellent
Pros: Great breakfast.
Cons: Room was small for the money. No lock onbthe bathroom door for a family room
8,8 Excellent
Pros: The location near quaint shopping streets, city of David, and old city. Lovely decor and beautiful pool setting
Cons: We had an insanely poor dining experience - it took forever, wasn’t good, and was poor value - weird
6,0 Good
Pros: Pool.
Breakfast.
Location.
Cons: Staff attitude.
Room Cleaning service
Facilities upkeep
8,8 Excellent
Pros: Great location, nice breakfast, nice pool, nice fitness center.
Cons: Didn’t get my bag sent to my room after I checked in. A lot of kids roaming around unsupervised.
10,0 Excellent
Pros: Breakfast was well set out and plentiful. Staff were polite, helpful and friendly. Location was perfect for our requirements and room was more than adequate for our purposes
Cons: On one day only, due to room not being serviced until very late in the afternoon, we had to request bathroom replacements that had not been provided, it looked as though the servicing had been un-necessarily rushed. We had to request replacement face tissues twice before being provided
10,0 Excellent
Pros: We were impressed by pretty much everything, from the incredible breakfast every morning to the helpful concierge.
Cons: The on-site restaurant (Scalia) was a disappointment, I mentioned to the on duty manager the next day that they needed to work on the service and food. Surprisingly they comped the meal, which I wasn’t asking for nor expecting. That was very classy.
9,6 Excellent
Pros: Beautiful Hotel, well situated, wonderful staff. Would gladly go back.
Cons: NOTHING
7,3 Good
Pros: The staff was very friendly. location is very good, the room was net, clean and comfortable
Cons: Nothing really, maybe just a bit overpriced.
8,0 Excellent
Pros: The comfortable room and bed, and the pool and breakfast, and the view form the terrace.
Cons: I think you should put pens in the rooms, and not pencils.
8,0 Excellent
Pros: I liked being in walking distance to most of the things I wanted to do. Also, being a woman alone, I felt very pampered and guest services were great.
Cons: I was disappointed that the exercise facility was not open but the alternative (Maxilla) was fine.
5,7 Okay
Pros: Location was superb
Cons:
6,0 Good
Pros: good service for Israel. Expensive for the standard. Pool small and facilities only average
Cons:
4,6 Okay
Pros: Nothing
Cons: Staff attitude. Cold decore.
7,6 Good
Pros: The hotel is first class and excellent service. The location is very good and close to the Old City. The rooms have their own doorbells. It was great.
6,0 Good
Pros: Location. New building.
Cons: Although they really try, the service is not what it should be.
2,8 Mediocre
Pros: The hotel's location is excellent. The breakfast that was included in the room rate was extensive and well prepared.
Cons: Service was awful. We had to ask for additional towels each day and, when they were brought, they weren't the number or ones we had asked for. Service at breakfast was abymal. We had to continually chase after the waitstaff to bring us coffee and replenish the cup throughout the meal. The room was made up very late in the day. This consisted of a "turn down" which really was not that as the bed was never made earlier. The carpet was filthy, the shower stall was never cleaned, and soap and facial tissues were offered only sparingly. The hotel definitely does not deserve its five-star rating.
7,6 Good
Pros: Beautiful hotel, excellent service, and wonderful location. The rooms are lovely and the food was wonderful. Staff members were charming and helpful.
Cons: The hotel is expensive, but this is true for the better hotels in Jerusalem.
The David Citadel Hotel newly refurbished in 2015 is the most luxurious hotel in Jerusalem. This 5 star luxury hotel is located in modern Jerusalem on the prestigious King David Street, the hotel is only minutes away from every major tourist, religious, cultural, business and fun attractions. 385 rooms and suites with a magnificent decor, equipped with state of the art facilities, offering the finest cuisine and amenities.The David Citadel Hotel overlooks the old city of Jerusalem. It features a large outdoor swimming pool heated all year round, free gym, and a range of dining facilities; all with panoramic views. Free WiFi is provided in the entire building.The new guest rooms are modern and spacious. The bathrooms are large and feature both a bath and shower. You will also find an LCD TV, pillow menu, and black-out curtains.At The David Citadel you have a modern spa and wellness center, plus a range of banqueting halls and business services. You can choose between Mediterranean and Italian cuisine, or a simple snack from the pool bar (open in summer).The hotel is just opposite the Mamilla shopping area featuring a variety of shops, cafs and restaurants. The property is 15 minutes' walk from the Western Wall and 900 meters from the Church of the Holy Sepulcher. Ben Gurion Airport is 48 km away and and the Dead Sea is a 45 minute drive by car.
A stay at National Hotel Jerusalem places you in the heart of Jerusalem, within a 10-minute walk of Rockefeller Museum and Garden Tomb. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 8,0 Excellent
Based on 3 815 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Breakfast was great.
Good
7,1
Pros: Buffet was abundant. Location was good
Excellent
8,3
Pros: Very kind and professional check in ... even German speaking! Nice restaurant in fourth floor with kind waiters! Excellent breakfast with kind waiters! Location very close to old city!
Excellent
9,2
Pros: Very nice hotel with a great location - Herod and Damascus gates to the old town are within walking distance. The staff were friendly and helpful. The room was big enough and very clean. The breakfast is super, you have a lot of choice between salted and sweet food.
Okay
4,2
Pros: Close to old city
Excellent
10,0
Pros: Very friendly and helpful staff
Excellent
8,0
Pros: Mr.Hassaln is a really nice guy!!
Good
7,9
Pros: The breakfast was lovely, very fresh and clean place to eat
Mediocre
3,3
Pros: There is not much to like about this Hotel.
Excellent
10,0
Pros: The breakfast was fantastic! Lovely room and excellent facilities. The hotel was nice and near to Damascus gate, only a five minute walk away and surrounded my some great restaurants.
Excellent
10,0
Pros: Excellent Location
Excellent
9,2
Pros: The room was good and I liked the layout of the beds. The breakfast at the hotel was very good and in my perspective it had variety. We had some little issues and the personnel was very responsive and supportive.
Details
Reviews
Overall 8,0 Excellent
Based on 3 815 reviews
Breakfast
9,3
Service
9,0
Location
8,8
Value
8,7
Food
7,7
WiFi
6,4
Room
6,1
Vibe
4,7
Pool
1,4
Wellness
1,4
Bar
1,1
Breakfast
9,5
Service
9,0
Location
9,0
Value
8,9
Comfort
6,9
Room
6,5
Cleanliness
5,2
Vibe
4,5
Breakfast
9,3
Value
8,5
Location
8,3
Service
8,0
Room
5,9
Vibe
4,1
Breakfast
9,5
Service
9,2
Location
8,2
Room
5,9
Comfort
5,7
Cleanliness
5,6
Location
9,0
Service
8,5
Room
4,7
10,0 Excellent
Pros: Breakfast was great.
Cons: Providing adequate more accommodations such as coffee maker, water, tea bags, coffee, as well as sugar..
7,1 Good
Pros: Buffet was abundant. Location was good
Cons: Poor communicators. No toaster, No fresh fruit except an apple. Restaurant staff not friendly
8,3 Excellent
Pros: Very kind and professional check in ... even German speaking! Nice restaurant in fourth floor with kind waiters! Excellent breakfast with kind waiters! Location very close to old city!
Cons: Unkind parking service a the back side of the hotel. A bit noisy on the third floor below the restaurant (cooling system from the fridges)
9,2 Excellent
Pros: Very nice hotel with a great location - Herod and Damascus gates to the old town are within walking distance. The staff were friendly and helpful. The room was big enough and very clean. The breakfast is super, you have a lot of choice between salted and sweet food.
Cons: Nothing.
4,2 Okay
Pros: Close to old city
Cons: A bit dirty, shower didn’t work was rusty. Linens and towels were old. The hall had a couch with dirty linens (next to my bedroom) and also the service car was abandoned in the middle of the hall. When we arrive the people at the front desk were arguing (they didn’t know we understood their language) if they should give me the room (they had it ready) or if they should charge me $50 dlls because I was early. So we came back later (a new shift had started) and the same thing happened, they were talking to each other telling that our room was given to an angry costumer that was next to us... so if you don’t speak Arab be aware of what they say, it’s sooooo rude to talk about your costumers in front of them only because they think they don’t understand. It’s important to mention that is in the Arab side of the old city, taxi’s could be a bit sensitive about that, is a traditional Arab neighborhood so the shops close a bit early
10,0 Excellent
Pros: Very friendly and helpful staff
Cons: Air conditioning not very effective
8,0 Excellent
Pros: Mr.Hassaln is a really nice guy!!
Cons: For all..
7,9 Good
Pros: The breakfast was lovely, very fresh and clean place to eat
Cons: The electrics were a little dated our lights kept switching off
3,3 Mediocre
Pros: There is not much to like about this Hotel.
Cons: Hotel staff are treading women disrespectful. Hotel location unpleasant.
10,0 Excellent
Pros: The breakfast was fantastic! Lovely room and excellent facilities. The hotel was nice and near to Damascus gate, only a five minute walk away and surrounded my some great restaurants.
Cons:
10,0 Excellent
Pros: Excellent Location
Cons: Great staff
9,2 Excellent
Pros: The room was good and I liked the layout of the beds. The breakfast at the hotel was very good and in my perspective it had variety. We had some little issues and the personnel was very responsive and supportive.
Cons: I would say there are some details to care of. The lights in my room had a strange configuration of on/off. The bath also had some details in the shower crystal door as it did not open correctly. The air conditioning system needs more power and improvement.
A stay at National Hotel Jerusalem places you in the heart of Jerusalem, within a 10-minute walk of Rockefeller Museum and Garden Tomb. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Located near Knesset, Government buildings and Supreme Court, Bible Lands, Science and Israel Museums. 10 minute walk to Central Bus station, Intl Convention Center, Hebrew University. 5 minutes to the light railway tram line stop. Easy access to highway and city streets. Ample parking -FOC- Open all year large indoor pool - heated in winter- Summer outdoor pool and small kids outdoor pool all in beautifully landscaped area. Unique fitness Center. Fine Glatt Mehadrin restaurants and lounges. Large Function complex with 2 grand halls and other smaller halls. Shops, Beauty Salon and an active Synagogue. WIFI access with Fee. Elevators constantly available - on Shabbat and Jewish holidays some operate as Shabbat elevators. Full Buffet Breakfast including hot dishes
Overall 8,0 Excellent
Based on 2 795 reviews
All reviews
- All reviews
- Families
- Couples
Good
6,0
Okay
4,6
Good
6,5
Pros: Service is good Food good , except on saturday morning when it was poor with little choice. Rooms on road side extremely noisy.
Excellent
8,8
Pros: Good service
Good
7,9
Pros: The staff was nice and the breakfast was really good.
Okay
5,4
Pros: The breakfast is magnificent. Worth staying just for this.
Excellent
8,3
Pros: The food; the restaurants; and the swimming pool.
Okay
5,8
Pros: Buffet breakfast selection was good, view from room was nice. Room service food was good, Pizza was overcooked but when told offered replacement at no cost. Prompt to provide short supply of towels etc. Room was serviced very well.
Excellent
8,0
Pros: gr8 health club included, but no breakfast, room shower needs updating.
Okay
4,2
Pros: The food was ok that's the only good part i was able to find
Excellent
9,2
Pros: Swimming pools great .Good for families.Rooms comfortable.special requests no problem.value for money
Excellent
10,0
Pros: The room the pool the breakfast
Details
Reviews
Overall 8,0 Excellent
Based on 2 795 reviews
Breakfast
8,6
Wellness
8,1
Location
7,7
Pool
7,3
Service
7,3
WiFi
7,0
Room
6,8
Beach
6,7
Amenities
4,8
Cleanliness
4,8
Value
4,4
Bar
4,4
Breakfast
8,3
Location
8,1
Service
8,0
Pool
7,1
Room
7,0
Cleanliness
4,8
Value
4,1
Breakfast
8,7
Location
8,0
Pool
7,1
Beach
6,6
Room
6,3
Service
6,3
Food
6,0
Cleanliness
4,7
Amenities
4,7
Value
4,1
6,0 Good
Pros:
Cons: Bathroom full of mold.
No clock in room.
4 people from hotel staff walked in on us unannonced in the first 2 hrs we were there.
4,6 Okay
Pros:
Cons: the level of service must be aligned with the room rate.
6,5 Good
Pros: Service is good Food good , except on saturday morning when it was poor with little choice. Rooms on road side extremely noisy.
Cons: Too much noise. Isolation of rooms could be much better.
8,8 Excellent
Pros: Good service
Cons: Pancakes were not fresh as they crumbled. Orange juice was not fresh.
7,9 Good
Pros: The staff was nice and the breakfast was really good.
Cons: The location the restaurant prices are very expensive.
5,4 Okay
Pros: The breakfast is magnificent. Worth staying just for this.
Cons: Very dated decor. No one told us there was a huge building site just outside our bedroom. Couldn’t open balcony window for dust and noise. The pool area is good but too few chairs for the number of users.
8,3 Excellent
Pros: The food; the restaurants; and the swimming pool.
Cons: On 2 different days, the room,was not cleaned until @5PM after having made several requests for service.
5,8 Okay
Pros: Buffet breakfast selection was good, view from room was nice. Room service food was good, Pizza was overcooked but when told offered replacement at no cost. Prompt to provide short supply of towels etc. Room was serviced very well.
Cons: Cleanliness or lack thereof. On arrival no one to take luggage. Breakfast hall staff were not welcoming- no greetings but would look and ask "Yes?" with authoritative tone of a soldier!!!! Rude actually!
8,0 Excellent
Pros: gr8 health club included, but no breakfast, room shower needs updating.
Cons:
4,2 Okay
Pros: The food was ok that's the only good part i was able to find
Cons: 1) there is only very limited parking. 2)very noisy ex. 7am they were drilling right above my room. 3) front desk staff very unprofessional.
9,2 Excellent
Pros: Swimming pools great .Good for families.Rooms comfortable.special requests no problem.value for money
Cons: staff were just ok but English seemed a problem.Food edible but Lobby food experience not very good.
10,0 Excellent
Pros: The room the pool the breakfast
Cons:
Located near Knesset, Government buildings and Supreme Court, Bible Lands, Science and Israel Museums. 10 minute walk to Central Bus station, Intl Convention Center, Hebrew University. 5 minutes to the light railway tram line stop. Easy access to highway and city streets. Ample parking -FOC- Open all year large indoor pool - heated in winter- Summer outdoor pool and small kids outdoor pool all in beautifully landscaped area. Unique fitness Center. Fine Glatt Mehadrin restaurants and lounges. Large Function complex with 2 grand halls and other smaller halls. Shops, Beauty Salon and an active Synagogue. WIFI access with Fee. Elevators constantly available - on Shabbat and Jewish holidays some operate as Shabbat elevators. Full Buffet Breakfast including hot dishes
With a stay at Lev Yerushalayim, you'll be centrally located in Jerusalem, steps from Ben Yehuda Street and 8 minutes by foot from Jerusalem Great Synagogue. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Overall 7,7 Good
Based on 989 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10,0
Pros: The staff went above and beyond to make our stay comfortable. A family member became ill, and the staff ensured that a doctor was available to help us. I would highly recommend this hotel. It was easily 10/10 !
Excellent
9,2
Pros: The location is great, close to the Shuk and the Old City. Large room, with two rooms, television, microwave oven, double bed, large bathroom. Very kind and courteous staff.
Excellent
10,0
Pros: It was very comfortable. It was in the best location.
Good
7,5
Excellent
10,0
Pros: Receptionist Netta was outstanding,, efficient and friendly
Excellent
10,0
Pros: I have been staying there for many years & very happy of the service & location.
Excellent
8,0
Pros: Great location, many nice staff members. Rooms could use some modernizing. USB ports etc.
Excellent
10,0
Pros: Great Hotel. Perfect location, room, breakfast. Comfortable beds and room. Very nice and helpful staff. Thank you!
Good
7,9
Pros: The location is terrific, right off Ben Yehuda Street, King George Street, not far from Machane Yehuda. Easy walk to the light rail.
Excellent
10,0
Pros: Location and kitchenette
Excellent
8,8
Pros: Close to all the shops and my favorite street. Room was spacious and comfortable. Wifi access is great even inside the room. Great for working. Also the food was very good.
Mediocre
2,0
Pros: I liked the size of the room
Details
Reviews
Overall 7,7 Good
Based on 989 reviews
Location
9,1
WiFi
9,1
Breakfast
7,4
Room
7,0
Service
7,0
Comfort
6,9
Value
5,3
Food
4,6
Location
9,3
Service
6,8
Room
6,4
Location
9,1
Room
6,8
Service
6,7
Location
9,2
Comfort
7,4
Room
6,3
10,0 Excellent
Pros: The staff went above and beyond to make our stay comfortable. A family member became ill, and the staff ensured that a doctor was available to help us. I would highly recommend this hotel. It was easily 10/10 !
Cons:
9,2 Excellent
Pros: The location is great, close to the Shuk and the Old City. Large room, with two rooms, television, microwave oven, double bed, large bathroom. Very kind and courteous staff.
Cons: I suggest even more blackout curtains for total darkness in the room
10,0 Excellent
Pros: It was very comfortable. It was in the best location.
Cons: Nothing
7,5 Good
Pros:
Cons: Gim was filthy
10,0 Excellent
Pros: Receptionist Netta was outstanding,, efficient and friendly
Cons:
10,0 Excellent
Pros: I have been staying there for many years & very happy of the service & location.
Cons:
8,0 Excellent
Pros: Great location, many nice staff members. Rooms could use some modernizing. USB ports etc.
Cons: A little run down
10,0 Excellent
Pros: Great Hotel. Perfect location, room, breakfast. Comfortable beds and room. Very nice and helpful staff. Thank you!
Cons:
7,9 Good
Pros: The location is terrific, right off Ben Yehuda Street, King George Street, not far from Machane Yehuda. Easy walk to the light rail.
Cons: Rooms looked and felt worn down. Everything felt like it needed freshening up, from the toilets to the matresses. The public facilities however, were kept in very good condition.
10,0 Excellent
Pros: Location and kitchenette
Cons:
8,8 Excellent
Pros: Close to all the shops and my favorite street. Room was spacious and comfortable. Wifi access is great even inside the room. Great for working. Also the food was very good.
Cons: Bathroom leaked a bit. Access is also a bit hard to find since you have to go up the stairs to get to the hotel. I suggest going to the other street for easier hotel access instead of King George st
2,0 Mediocre
Pros: I liked the size of the room
Cons: The heater wasn't working. The front desk never sent extra blankets. The hotel manager was rude and told us it was our fault when we complained
With a stay at Lev Yerushalayim, you'll be centrally located in Jerusalem, steps from Ben Yehuda Street and 8 minutes by foot from Jerusalem Great Synagogue. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
With a stay at Montefiore Hotel, you'll be centrally located in Jerusalem, steps from Ben Yehuda Street and 8 minutes by foot from Jerusalem Great Synagogue. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Jerusalem? This hotel has facilities measuring 861 square feet (80 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Overall 7,7 Good
Based on 951 reviews
All reviews
- All reviews
- Families
- Couples
Mediocre
2,0
Pros: the staff excluding the reservation manager
Good
7,5
Pros: Breakfast
Good
6,3
Pros: We liked the location We liked the silent street of the location - just a pity nobody keeps it clean???
Okay
5,8
Pros: The breakfast was beautiful. The beds we're comfortable.
Mediocre
3,3
Pros: air conditioning
Good
7,1
Pros: The location of this hotel is ideal if you want to be close to the center of the city. The Old City is within walking distance and the breakfast that is included was very good.
Good
7,5
Pros: Friendly staff, always trying to help. Great location near old city.
Good
6,7
Pros: location.
Good
6,3
Pros: Value for money is acceptable because it is jerusalem and the great location...
Good
6,7
Pros: The location is great. Value for money considering Jerusalem prices is acceptable.
Excellent
10,0
Pros: The breakfast was really good and the location was perfect.
Details
Reviews
Overall 7,7 Good
Based on 951 reviews
Location
8,6
Breakfast
8,4
Service
7,8
WiFi
6,1
Room
5,3
Amenities
1,8
Location
8,6
Breakfast
8,2
Service
7,7
Comfort
4,3
Room
4,2
Location
8,6
Breakfast
8,6
Room
4,7
2,0 Mediocre
Pros: the staff excluding the reservation manager
Cons: we were told that they had overbooked and I would have to move
to their other hotel - I had booked the Montefiore Hotel for its location but they refused to listen - so I had no option.
They called it an upgrade - yes it was an upgrade to a tiny box - disgusting
7,5 Good
Pros: Breakfast
Cons: Furniture too old
6,3 Good
Pros: We liked the location We liked the silent street of the location - just a pity nobody keeps it clean???
Cons: The breakfast is everyday the same - dining hall to small Things reported broken on arrival was not attended to? We booked almost a year in advance for 21 days and when we invited our family member to accompany us you wanted to charge her double our already confirmed booking price We then decided to stay only 10 days and divided our booking of 21 days by two and only stayed for 2 x 10 days, BUT you refused to accommodate her at our pre-booked tarrif???
5,8 Okay
Pros: The breakfast was beautiful. The beds we're comfortable.
Cons: It needs to be renovated a bit.
3,3 Mediocre
Pros: air conditioning
Cons: all is poor
7,1 Good
Pros: The location of this hotel is ideal if you want to be close to the center of the city. The Old City is within walking distance and the breakfast that is included was very good.
Cons: We arrive on Saturday night at 9pm and still needed to wait an hour for our room to be ready. Apparently on Saturday nights check out is delayed due to Shabbat, therefore cleaning is significantly delayed. The room we rented was for 3 people but was equipped only for 2. They placed a cot in the room but there was barely any room to move around. The duvet had a few stains on it and there was no flat sheet under the blanket. In addition, my husband had 3 days of old showers. Good thing it was summer and very hot outside!!!!
7,5 Good
Pros: Friendly staff, always trying to help. Great location near old city.
Cons: No parking. Parking lots always full in the neighborhood
6,7 Good
Pros: location.
Cons: Most of the things.
6,3 Good
Pros: Value for money is acceptable because it is jerusalem and the great location...
Cons: Dont trust the pictures. Property is totally outdated and needs renovation. Still using physical keys. Cleanilness was bad.
6,7 Good
Pros: The location is great. Value for money considering Jerusalem prices is acceptable.
Cons: Hotel is outdated. Very. Seemed unclean, eventhough we did not find anything specific, room was not a “welcoming” one.
10,0 Excellent
Pros: The breakfast was really good and the location was perfect.
Cons: Everything was great. Nothing identified that could be improved.
With a stay at Montefiore Hotel, you'll be centrally located in Jerusalem, steps from Ben Yehuda Street and 8 minutes by foot from Jerusalem Great Synagogue. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Jerusalem? This hotel has facilities measuring 861 square feet (80 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Located in Jerusalem (Mamilla), King Solomon Hotel Jerusalem is within a 15-minute walk of Jerusalem Great Synagogue and Jaffa Gate. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 7,4 Good
Based on 2 579 reviews
All reviews
- All reviews
- Families
- Couples
Good
7,1
Pros: The location is excellent the room was spacious and the view was nice.
Good
6,3
Pros: Location. Continental Breakfast was very good. It felt like an old high-spec hotel. Very good gym facility. Our bed was king size and comfortable.
Good
7,5
Pros: Breakfast was huge variety for all. Room was large and airy. Great location for old city ( chose room with old city view)
Good
7,1
Pros: The front desk lady, Rama, was exceptional
Good
7,4
Pros: Great staff. Mediocre food. Good value for the money. Nice to have a hotel at this price in this location , so close to many luxury hotels.
Excellent
8,3
Pros: Extremely spacious room and comfortable bed
Okay
4,2
Pros: Location was not bad
Excellent
9,2
Pros: Good location
Okay
4,2
Pros: Location is great
Good
6,3
Pros: Friendly staff, Great location
Excellent
8,8
Pros: Beds, bathroom, breakfast, lobby. Overall a well worthwhile stay, I was pleasantly surprised by this hotel
Good
7,5
Pros: The bedroom is in need of refurbishment
Details
Reviews
Overall 7,4 Good
Based on 2 579 reviews
Location
8,3
Breakfast
7,8
Service
6,9
Food
5,8
Room
5,5
WiFi
4,8
Cleanliness
3,8
Bar
3,6
Vibe
3,3
Location
8,1
Breakfast
8,0
Service
7,6
Food
5,7
Amenities
5,6
Room
4,7
Vibe
3,9
Cleanliness
3,2
Pool
2,4
Location
8,3
Breakfast
7,8
Service
7,1
Value
5,4
Room
5,4
Food
5,1
Cleanliness
4,3
Vibe
2,9
7,1 Good
Pros: The location is excellent the room was spacious and the view was nice.
Cons: The rooms are old an need renovation. The carpets were not clean. The same goes for the pool. The hotel parking was not always available
6,3 Good
Pros: Location. Continental Breakfast was very good. It felt like an old high-spec hotel. Very good gym facility. Our bed was king size and comfortable.
Cons: Hammerjack woke us up. Unfortunatelly sofa bed was very basic and sheets were torn on the sofa bed used by our children. Pool area was being renovated.
7,5 Good
Pros: Breakfast was huge variety for all. Room was large and airy. Great location for old city ( chose room with old city view)
Cons: Dinner choice was buffet which was poor for choice and very expensive. Great local places to eat dinner rather than here.
7,1 Good
Pros: The front desk lady, Rama, was exceptional
Cons: The entire place was in disrepair
7,4 Good
Pros: Great staff. Mediocre food. Good value for the money. Nice to have a hotel at this price in this location , so close to many luxury hotels.
Cons:
8,3 Excellent
Pros: Extremely spacious room and comfortable bed
Cons: Swimming pool area in need of renovation
4,2 Okay
Pros: Location was not bad
Cons: Hotel is outdated. AC was not controllable. Shower was horrible. Room key never worked, had to be reactivated all the time
9,2 Excellent
Pros: Good location
Cons:
4,2 Okay
Pros: Location is great
Cons: The room that we stay need update bec the wall paper coming out from the wall
6,3 Good
Pros: Friendly staff, Great location
Cons: The staff are friendly and mean well. They responded promptly to my complains re the cleaning condition of the room as well as the poor maintenance of the room. When we received it it was dirty, old food items in the drawers, desks not cleaned from previous guests, sheets of the beds full with sand, lamps were broken as well as shower handle...thay took it seriously and cleaned it/fixed it, but I would not expect this low level of maintenance from a hotel that charges me for $400 a night (a rate which is outrages itself for Jerusalem...). Again, staff did handle my complains, but I would expect to be compensated in a more respectful way than a plate of fruits. Also, pool area is packed with cigarettes, which have not been cleaned for days... Too bad. I would be happy to be a lot for a great value and hotel that respects me as a guests, and take responsibility for its faults. But paying that much and getting this in return...No. Won't happen anywhere else in the world. Only in Israel.
8,8 Excellent
Pros: Beds, bathroom, breakfast, lobby. Overall a well worthwhile stay, I was pleasantly surprised by this hotel
Cons: Parking lot is a bit difficult to enter and exit, common areas are dated, some staff are not helpful.
7,5 Good
Pros: The bedroom is in need of refurbishment
Cons: The pool area needs new beds and more shade
Located in Jerusalem (Mamilla), King Solomon Hotel Jerusalem is within a 15-minute walk of Jerusalem Great Synagogue and Jaffa Gate. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Stylish hotel near Knesset and Israel Museum, with indoor pool and city views Ideal for both business and leisure, Crowne Plaza® Jerusalem hotel is a 45-minute drive from Tel Aviv's Ben Gurion International Airport (TLV). Jerusalem Malha Railway Station is around 10 minutes away by car. We're five minutes' walk from a multi-screen cinema and shopping complex. It's a ten-minute drive to the Israeli Museum, and five minutes by car to the Knesset, seat of national parliament. Here for work? We're a five-minute walk from the International Convention Center. Meanwhile, our own Conference Centre can accommodate up to 1,000 guests. Free WiFi will help you stay Completely Connected. If you're throwing a party, invite up to 500 diners for a banquet in our ballroom. Our Crowne Plaza Meetings Director will keep everything running smoothly. Our fitness centre, spa and indoor pool help you unwind at the end of a day of sightseeing. For dinner, choose from a wide range of dishes at our Aluma Restaurant. Relax with a cold beer in the Genessis lobby bar, or take in the views from our 21st-floor club lounge. Many rooms have balconies with panoramic views of Jerusalem, and our premium bedding ensures a sound night's sleep.
Overall 6,6 Good
Based on 4 769 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5,8
Pros: Great location, nice pool, nice big rooms, great view.
Excellent
10,0
Pros: I particularly welcome Haddar for her excellent customer relationship. Her great professionalism and kindness allowed me to finish my stay at the hotel in a pleasant way.
Excellent
10,0
Pros: Luxurious.
Mediocre
3,3
Pros: Nothing to like
Excellent
10,0
Pros: the location. the service. nice stuff
Poor
1,0
Mediocre
3,3
Good
6,3
Pros: The location is near the central station which is good.
Excellent
8,3
Pros: Friendly bar staff
Excellent
10,0
Pros: The hospitality was exceptional a special thanks to Hadar Perez the guest relations manager for making our stay extra special
Good
6,3
Pros: balcony, the guys at the parking were extremely generous and helpful!
Good
7,0
Pros: Large clean rooms beautiful lobby and restaurants
Details
Reviews
Overall 6,6 Good
Based on 4 769 reviews
WiFi
7,0
Location
6,6
Breakfast
6,5
Food
5,6
Service
5,1
Room
4,9
Comfort
4,6
Bar
4,5
Vibe
3,9
Amenities
3,6
Value
3,1
Cleanliness
2,2
Location
6,9
Breakfast
6,8
Room
6,7
Food
6,2
Service
5,3
Comfort
4,9
Vibe
4,1
Amenities
3,3
Value
2,9
Cleanliness
2,3
Breakfast
6,8
Location
6,5
Food
5,9
Service
5,0
Comfort
4,4
Room
3,8
Amenities
3,0
Vibe
2,7
Value
2,7
Cleanliness
2,3
Location
7,0
Breakfast
6,5
Service
5,2
Room
4,4
Amenities
3,3
Vibe
2,9
Cleanliness
1,8
Location
6,2
Service
5,4
Comfort
4,4
Room
3,5
Cleanliness
2,0
5,8 Okay
Pros: Great location, nice pool, nice big rooms, great view.
Cons: Very very rude staff! Appalling customer service. Poor bar facilities, they even charged 15NIS for watered down awful instant coffee!
10,0 Excellent
Pros: I particularly welcome Haddar for her excellent customer relationship. Her great professionalism and kindness allowed me to finish my stay at the hotel in a pleasant way.
Cons:
10,0 Excellent
Pros: Luxurious.
Cons: It wasn't the perfect location for us. I wanted the old city. This was upscale new city. Beautiful but I wanted to see the ancient city.
3,3 Mediocre
Pros: Nothing to like
Cons: Very dirty hotel .
10,0 Excellent
Pros: the location. the service. nice stuff
Cons: every thing was good
1,0 Poor
Pros:
Cons: The staff was indifferent.
3,3 Mediocre
Pros:
Cons: The service was terrible!!! No was was willing to help us with anything. Even though we booked 1 family room they gave us 2 rooms separately and if we didnt want thay option theh told us to go to a different hotel. We got the 2 rooms at 19:00 in the evening. Very poor communication with staff. Rooms were unclean and had a very bad smell. Food was standard. Will defiantly not be coming back again!!!
6,3 Good
Pros: The location is near the central station which is good.
Cons: It’s under refurbishment, smell is so bad in the Lobby/ entrance
8,3 Excellent
Pros: Friendly bar staff
Cons: Renovations were going on at the time which meant there was a lot of work going on. But the hotel was always presentable.
10,0 Excellent
Pros: The hospitality was exceptional a special thanks to Hadar Perez the guest relations manager for making our stay extra special
Cons:
6,3 Good
Pros: balcony, the guys at the parking were extremely generous and helpful!
Cons: over priced, small room, curtains does not fit the window size.
7,0 Good
Pros: Large clean rooms beautiful lobby and restaurants
Cons: The front desk staff was an adventure every time
Stylish hotel near Knesset and Israel Museum, with indoor pool and city views Ideal for both business and leisure, Crowne Plaza® Jerusalem hotel is a 45-minute drive from Tel Aviv's Ben Gurion International Airport (TLV). Jerusalem Malha Railway Station is around 10 minutes away by car. We're five minutes' walk from a multi-screen cinema and shopping complex. It's a ten-minute drive to the Israeli Museum, and five minutes by car to the Knesset, seat of national parliament. Here for work? We're a five-minute walk from the International Convention Center. Meanwhile, our own Conference Centre can accommodate up to 1,000 guests. Free WiFi will help you stay Completely Connected. If you're throwing a party, invite up to 500 diners for a banquet in our ballroom. Our Crowne Plaza Meetings Director will keep everything running smoothly. Our fitness centre, spa and indoor pool help you unwind at the end of a day of sightseeing. For dinner, choose from a wide range of dishes at our Aluma Restaurant. Relax with a cold beer in the Genessis lobby bar, or take in the views from our 21st-floor club lounge. Many rooms have balconies with panoramic views of Jerusalem, and our premium bedding ensures a sound night's sleep.
A stay at Addar Hotel places you in the heart of Jerusalem, within a 15-minute walk of Garden Tomb and Rockefeller Museum. Featured amenities include a business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
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Overall 5,8 Okay
Based on 1 105 reviews
All reviews
- All reviews
- Couples
- Families
Mediocre
2,5
Pros: It was reasonably close to the heart of Jerusalem.
Okay
5,4
Pros: The location was good but almost everything looks old and with out maintenance.
Excellent
9,2
Pros: Spacious rooms and balcony. The furniture and decoration give an old timey arabic charm to the hotel. Everything is at a walking distance.
Okay
5,0
Pros: value for money. charming garden.
Mediocre
3,0
Pros: Little to no service Room was not cleaned even once during whole stay and twole sneer replaced Extremely poor breakfast consisting dally of a rotatable homos dish ,olives some spread, colored water, extremely dark coffee, & sliced bread One day no water
Mediocre
2,0
Pros: Size of the room
The staff was friendly and helpful but unable to do anything about the inadequacies if the hotel because of poor corporate management
Good
6,3
Pros: Very helpful people. Beautiful hotel - such a pitty its not maintained.
Excellent
8,8
Pros: Breakfast is too basic. It can be improved.
Okay
5,0
Mediocre
3,8
Pros: Cheap price
Good
7,9
Pros: Good location, clean room, private kitchen, 2 TV set, central air condition, small fridge, kettle, electric stove, hair dryer
Good
7,1
Pros: This is old hotel but It’s ok for the price
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Details
Reviews
Overall 5,8 Okay
Based on 1 105 reviews
Location
7,8
Service
6,1
Room
4,9
Cleanliness
2,7
Food
2,4
Breakfast
1,9
WiFi
1,4
Location
8,0
Service
5,4
Room
4,7
Vibe
2,7
Cleanliness
2,5
Breakfast
1,8
Location
8,0
Service
6,3
Comfort
5,9
Room
5,2
Cleanliness
3,4
Vibe
2,4
Breakfast
1,8
2,5 Mediocre
Pros: It was reasonably close to the heart of Jerusalem.
Cons: We walked in to toenail clippings on the floor, hair clumps in the sheets , and rotting food in the corner of the room.
5,4 Okay
Pros: The location was good but almost everything looks old and with out maintenance.
Cons: Breakfast is the same every morning!!
9,2 Excellent
Pros: Spacious rooms and balcony. The furniture and decoration give an old timey arabic charm to the hotel. Everything is at a walking distance.
Cons: The aircon was a bit weak.
5,0 Okay
Pros: value for money. charming garden.
Cons: check in was done 3 hrs late !
3,0 Mediocre
Pros: Little to no service Room was not cleaned even once during whole stay and twole sneer replaced Extremely poor breakfast consisting dally of a rotatable homos dish ,olives some spread, colored water, extremely dark coffee, & sliced bread One day no water
Cons: One person doing room cleaning and setting up breakfast, almost no staff Room never cleaned or towels changed during 5 days of stay. A joke of a breakfast
2,0 Mediocre
Pros: Size of the room
The staff was friendly and helpful but unable to do anything about the inadequacies if the hotel because of poor corporate management
Cons: The air conditioner did not work. It was sweltering hit.
There was no breakfast. White bread, instant coffee disguised in a coffee pot, a few olives and chumus is not a breakfast and nitnanything edible certainly not forna trzvler who intentionally books a hotel with breakfast included. In addition, children can’t eat thst .
6,3 Good
Pros: Very helpful people. Beautiful hotel - such a pitty its not maintained.
Cons: The stairway next to our room was beyond filthy
8,8 Excellent
Pros: Breakfast is too basic. It can be improved.
Cons: The breakfast. Basically tea and bread!
5,0 Okay
Pros:
Cons: They gave us the room they used as a shelter (safe room) claiming it's the last available room
3,8 Mediocre
Pros: Cheap price
Cons: Air con not working in either room. Sink blocked in one room. Informed staff but nothing was fixed. Complained but was told to complain online. Can't expect luxury at such a low price but things not working should be fixed. Breakfast very basic. Not happy
7,9 Good
Pros: Good location, clean room, private kitchen, 2 TV set, central air condition, small fridge, kettle, electric stove, hair dryer
Cons: no balcony, poor breakfast
7,1 Good
Pros: This is old hotel but It’s ok for the price
Cons:
A stay at Addar Hotel places you in the heart of Jerusalem, within a 15-minute walk of Garden Tomb and Rockefeller Museum. Featured amenities include a business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
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