The Inbal Jerusalem

Loved the executive lounge...great place to relax and have a few drinks..the deserts were delicious; the outdoor rooftop patio view was beautiful especially at night, the toiletries were plentiful, and a magnifying mirror was a bonus. The outdoor pool was covered which was great to be able to swim in the winter the change rooms were nice and the hot steam room and dry steam room were fantastic!-well equipped exercise equipment, and elevators were fast and plentiful

The exec lounge meals were awful..they looked good, but were cold and tasteless...there was not coffee..only expresso??..the lounge closed early one night the outdoor roof top patio could use some plants or decor..it was very bland; the worst part about the whole experience was that although we had the airconditioning on high, and turned down to the lowest...it was barely working, we had to open the window, which barely helped, but we had to..and suffer through the street noise and birds. The beds were too firm.; The gentlemen at the front door never smiled, said hello..or bothered to pay you any attention..your customer service could be improved by a simple smile and hello to all guests at every opportunity-- we are easy to like;no Jacuzzi

staff friendly and helpful the rooms were clean and very comfortable

We stayed at the Inbal Hotel over the High Holydays in September. I liked the atmosphere ~ running a modern, efficient hotel for business people and tourists, while still offering all the necessities to cater for the observance of ancient Jewish traditons for Shabbat and the High Holydays. It is a beautiful hotel in a great location.

We had asked for a quiet room but were allocated one over the front entrance and facing busy Jabotinsky Street ~ that could have been handled better.