Düsseldorf hotels near Düsseldorfer Schloss

Pros: Reception was excellent - very friendly staff. Breakfast was also superb. And the room was very spacious and clean.

Cons: Can't think of anything really!

Pros: location the room size and balcony

Cons: the food quality was not as expected (breakfast) there was a contentious issue with the room keys

Pros: Olivia at reception was amazing. We asked about where to go for our first night in Dusseldorf and her recommendations definitely assisted in making out evening and weekend the absolute best. Thank you. Room was amazing. Staff fantastic. Facilities the absolute best. Loved the look of the hotel inside. Great parking and an excellent price.

Cons: I had written the hotel x3 times before arriving and didn't receive one reply. This was also using the booking.com 'contact the hotel's & 'message the hotel - email's facilities. This was very dissapointing as I really wanted to understand what the parking situation was, and also how do we use the fitness facilities and swimming pool. In addition to this was also keen to get a room with a view. This should be looked at in a big way, especially as the hotel sent me a CV-19 letter using these facilities, which I replied to, and received no reply or response over a two week period. Even on my check in day wrote them and again received nothing. Breakfast weekend timing's could be later also, especially for the weekend. We ended up checking out at mid day and having a lovely amazing brunch in the 'Alex' restaurant around the corner. However we would love to have had breakfast in the hotel. The timings were not late enough for me, and for such amazing facilities could provide more for their guests in this way. Put a brunch on, or similar. Use of the swimming pool, in the hotel would be very good as we had no idea how to do this. Do you carry all your sports kit in a bag, can you walk there with a robe on, something simple to understand would be useful as it's not in the actual same building as the hotel. This is also further complicated by CV-19 and not being able to use the changing room facilities. We did order an evening meal, and it was amazing.

Pros: The location was very good. Staff were very friendly and helpful.

Cons: Not as plush as I expected for 5 star superior - foyer area was a bit like walking into the office of a business.

Pros: Rooms very well appointed and comfortable. An excellent hotel

Pros: We liked the location. We were not too impressed with the room facilities. No writing paper, no pencil/ballpoints, no enveloppes. I did not like the bed pillows. Too soft and no way to get another one.

Cons: Obviously the hotel is very popular by the Mid Eastern travellers. Without any disrespect, it seems to make the hotel a bit messy. Other than that we will come back for the location.

Pros: The location of the hotel is very strategic

Pros: I will return--very good--

Pros: A 5 star hotel all the way...excellent breakfast buffe. Perfect location.

Pros: clean and comfort

Cons: no

Pros: location, breakfast, concierge

Cons: staff were slow in solving problems

Pros: Close to airport and downtown. Service was great.

Cons: Thought price was a little high.

Pros: everything

Pros: The view was amazing , restaurant in walking distance , overall facilities at the hotel 5 star

Cons: Level of service could be approved , room service not to 5 star rating . This needs to improve staff need more training in service . We had problem solved but I do believe this shouldn’t happen in the beginning should be 5 star all the way . We paid a lot for our room above average price I have paid in other hotels , expected better service

Pros: I love this hotel, location is perfect the room is so nice decorated. Nice bar and excellent drinks. Breakfast is top.

Cons: nothing

Pros: it was a honeymoon stay,the travel agent told the hotel and they surprised us with champagne and rose petals on the bed! Amazing!

Pros: everythin, the room, spa, breakfast

Cons: Waited 2x more them an Hour for drinks from the roomservice. In the restaurant we couldn’t sit as it was full and the mini bars were not filled because of corona.

Pros: they didn't clean the room

Cons: they did make the room daily and one day we have to wait until 10 pm until the finish the room.

Pros: The hotel is the best in Düsseldorf, so with the Hyatt its premier in terms of luxury.

Cons: It was remote from the main city anf not near to markets at christmas so factor that into your cost