Düsseldorf hotels in Stadtmitte

Pros: Location, staff and the most important the room.

Cons: The room service they do not change dirty towels and sheets

Pros: Excellent location, comfortable and clean rooms, and celebrated Eid by send special sweets to room

Pros: Great location Good size rooms Very helpful stuff

Cons: Nothing

Pros: Very helpful staff and the location.

Cons: Nothing to dislike.

Pros: Best location, really nice helpfull staff, amazing clean room and bedroom. Beds are comfortable. Luxury at its best. Will most definitely come back. Thank you for an amazing stay!

Cons: The spa was terrible and they did not even have the sauna or steam room on. Very bad.

Pros: The staff and location

Cons: A little bit expensive

Pros: The property was plush and grand

Pros: 5 star hotel conform

Cons: Interior Design of Rooms

Pros: Great location, top notch service

Pros: Good location close to the train station. Lots of restaurants around, 15-20 minutes walk to Altstadt. Or take a metro.

Cons: The train station area not very nice looking but alright with restaurants etc.

Pros: Friendly staff

Cons: Close to central station

Pros: I will like respect full and kind and help full anything i need

Cons: The receptionist not help full and I ask them payment will be next day but they are refused there no respect at all

Cons: It was last Friday, past 2:00 a.m., very much middle of the night, somebody continuously knocked on my room's door. Since there's no peep hole on the door to verify who there was, neither telephone on the desk to reach reception, we could not reach any night duty staff at that night without going out from the room. We experienced very scare night. I wonder your security system. At least you need to equip telephone to reach reception or night duty.

Pros: Modest, but good. Right across the street from train station and cinema multiplex. 10/15 minutes slow walk to the city center. Main shopping area is even closer. Down the street from the hotel is a collection of asian fusion restaurants - some of them are really good. Modest, but proper breakfast. Polite stuff. Overall, totally acceptable.

Cons: The hotel charged me more than a fixed booking.com price. Unfortunately, I've noticed that after I've checked out. Air-conditioner was practically non-existent and sleeping with the open window was a bit loud. The main problem is the problem with this hotel chain in general – and I've stayed in Motel One hotels all over Europe. No cupboard. No fridge. Just one paper glass in the room. A bit of extra-space will be nice.

Cons: When we checked in they tried to charge an additional €200 for the rooms from the price we had confirmed upon booking and when I questioned this they said that they had added breakfast onto the booking even though we didn’t want it and hadn’t requested it, which isn’t good and shouldn’t happen.

Pros: Friendly people at the reception desk. They gave me the key to the room a couple of hours before the official check-in time. Thanks a lot.

Pros: Lobby is very spacious and relaxing. Room is clean and precise. This was my second time stay at this hotel and I would like to stay again at this hotel when I visit again Düsseldorf.

Pros: Good food assortment and quality at breakfast menu.

Cons: Could have laundry facilities

Pros: Breakfast outside in the garden

Cons: All good

Pros: The Bed was really good. Only high quality Bed accessories. Service was very friendly and helpful. Breakfast was high quality.

Cons: The shower was not according 5*, it was old complicated to use and not 100% ( spiders in the tab) clean. The lights in the cabinet were not able to switch off. They were running all night long.

Pros: The room was very comfortable especially the beds.

Cons: The prices in the bar were very expensive.

Pros: good location access to altstadt. The staff are friendly and kind.

Cons: entrance of hotel is rather small to visit by car.

Pros: Great location Great hotel

Pros: My Favourite hotel in Dusseldorf! Atmosphere, food, service are always highest quality!!! Arrival to the city this time was not smooth; air company broke my suitcase. Thanks to Katarina and Susanne from reception! They arranged with company to fix it within one day!!! I was so happy!!! You are the best!!!

Cons: -

Pros: Great location

Cons: Scaffolding on front entrance making it difficult to enter or use valet parking

Pros: Good location Nice staff

Cons: No thing

Pros: ALLES was TOP

Pros: The staff was extraordinary kind and professional! Except the door cards did not opened several times and the Dampfbad wasn’t warm..

Pros: Liked the pool and sauna. Very peaceful and great views!

Cons: The car parking was extortionate. €25 per night is ridiculous. We were there for 3 nights! No discount for hotel guests either.

Pros: Loved the location. My son loves sushi and this street was sushi heaven. The hotel room was also very comfortable. The breakfast was great.

Cons: When I got there they informed me that there would be an up charge because the room they had for me did not accommodate the number of people on my reservation. Am still trying to figure out if I paid twice for the room There is also no concierge and the staff is not overly friendly. However, they are very competent and pointed us in the right direction to get the information we needed.

Pros: The location

Cons: The first they gave me the room it looks like it belong to somebody else, And after I ask they replaced my room. The shower was always flooded because the drain was poor.

Pros: Breakfast is delicious with multiple style food for peop from different countries, location is absolute nice in center of down town!

Cons: The towel in bathtroom is over used and better to replace with new ones, hotel elevator is too far from my room

Pros: Great location in the cintral of the city surrounded by different kind of restaurant and supermarket .friendly and helpful staff

Cons: Small sized toilet and bathroom and it needs maintenances.

Pros: Really modern and clean , friendly staff , parking, big rooms.

Cons: Everything was perfect

Pros: Very clean facilities including rooms and common lounge. Wifi was very fast.

Cons: Check in process was a little bit longer than other hotels.

Pros: Very nice room, good size and handsome furnishing. It’s in the middle of Dusseldorf’s “Little Tokyo”.

Cons: It’s Japanese in name only. Staff busy doing their own thing rather than pay attention to guests. I was given a room that was still occupied. Barely received an apology.

Pros: Clean room, free upgrade room, discount price for the breakfast.

Cons: Wish they could give me a discounted parking fee. The shower is weak a little bit.

Pros: I like the location and the easy access to parking. Hotel seems nice in general and clean.

Cons: Reception staff. Not attentive, slow, either overfriendly or not looking to the customer at all. I believe they really need good training on all aspects. They seem to be not managed at all. During check-in we waited considerable time although there were lots of staff seem to be available. Although the rooms were already paid, they wanted to have my credit card. I thought it is for extras but how can there be extras when the minibars in the rooms are empty. Its good that I asked why they need the credit card. Then it is checked again and they understand that it is paid. During check-out again I waited. Another lady was next to me. The staff at the reception said who is first? And when I said I am first, he said how can I know? Well I believe it is a receptionist first job to be careful. Although I loved the location, It is very unlikely I'm booking this hotel again.

Pros: Very nice and stylish place. We felt very welcome, and we're definately going to stay there again. Delicious food and very nice spa area.

Pros: Located a couple of blocks from the train station and a number of restaurants.

Cons: Main restaurant areas are within walking distance but not close by.

Pros: Beds were very comfortable.

Cons: No fridge in room, breakfast far to exspensive. Not enough channels on to.

Pros: Such a lovely hotel with friendly, helpful staff especially Nicole who really did make our visit so pleasant. Lovely room with great facilities, brilliant location. Well done Mercure Hotel!

Cons: Couldn't fault it!

Pros: Lovely staff nice outside bar,good secure parking.probably a mile from old town and river Rhine so not noisy,all shopping in easy reach only 500 metres from main railway.trams outside.nice comfortable rooms

Cons: Nothing

Pros: The breakfast was nett organisiert

Cons: It says 4 stars hotel and you have a room for 2-3 stars

Pros: The location of the hotel was close to the train station.

Cons: The hotel building and rooms were old. The area around the hotel did not seem very safe at night.

Pros: Location to the train station is perfect. Within walking distance of everything.

Cons: It's kind of a dump. No frills / place to rest your head and shower. That's about it.

Pros: The location was very close to the station which was good for arriving and departing and also for the Metro. Hotel room was big with everything you could need

Cons: Nothing we didn't like about this hotel. Some people may be put off by the location - as with many central railway stations there were a few vagrants and people drinking on benches close to the station. Not the fault of the hotel just its proximity.

Pros: Comfortable short distance to HBH, very nice breakfast! The personnel is мун friendly, thanks!

Pros: - Amazig breakfast with freshly made orange juice, waffles, crepes, eggs and good overall choice - Nice rooms, cozy and comfortable bed - Location gives access to main station and shopping area

Cons: - Woman barged into the room without knocking to refill Mini Bar kn the day of my departure - Absolute no-go I approached her to tell her that any international standard requires 3 knocks on the door before entering and she started discussing with me, that she was not wrong. I put a DND sign outside my door and apparently it fell down and someone hung it up again however the other side, mentioning that I want my room to be cleaned. No on has the right to simply enter a room, as hotel standard requires to knock, even on the door of empty rooms, in case. I was very upset at this young lady started discussing with me, blaming me for the “sign”, as she was not at fault and don’t let go. #Unacceptable

Pros: Quite, relaxing, everything was with in walking distance, they also had adaptors to charge phones and iPads as I left mine at home.

Cons: Cost of breakfast was extremely high as was the car parking at the hotel, when there was a 24hr garage just round the corner for half the price.

Pros: The staff was helpful

Cons: The toilet was not clean properly. The water outlet in bathing area was completely open and you could see dirty water. Not expected from a 4 star hotel. Also, the tissue holder was broken.