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Dallas hotels near Comerica Bank Tower
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Best Dallas hotels near Comerica Bank Tower
Located in Uptown, this luxury hotel is within a 15-minute walk of Klyde Warren Park, American Airlines Center and Perot Museum of Nature and Science. Dallas World Aquarium and Sixth Floor Museum are also within 1 mile (2 km). Victory Station is 12 minutes by foot and St Paul Station is 19 minutes.
Overall 9,1 Excellent
Based on 359 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,7
Excellent
9,7
Excellent
9,7
Excellent
8,8
Pros: The staff was very friendly and rooms were comfortable. The toiletries supplied were top notch.
Cons: For the price of the hotel there wasn't anything "above and beyond". There wasn't coffee in the rooms which was disappointing. We stayed at the hotel zaza last visit and would probably return there. They had small macaroons sitting out with lemon water in the lobby. Also when we checked in there we were greeted with a glass of champagne. They also offered a weekend getaway package for the same we paid at Rosewood and we received a bottle of champagne in our rooms and gourmet breakfast at their restaurant. The spa was very outdated, my massage was fantastic. But could hear the parking garage above a few times. The rest of the spa was clean just very much in need of updates. Something to consider.
Excellent
10,0
Excellent
10,0
Excellent
9,7
Pros: AMAZING STAY AMAZING STAFF GORGEOUS PROPERTY
Excellent
9,1
Pros: Lobby & flowers are gorg. Room very comfortable.
Cons: Wish there was coffee pot in room or at least coffee avail in lobby. Was told coffee service ends when starbucks bext door opens!
Excellent
10,0
Pros: Provacy
Cons: A in dining restaurant
Excellent
10,0
Pros: Amazing, high-end, gorgeous hotel in the heart of everything. Incredible, friendly service at all touchpoints. They have done an amazing job with Covid-19 precautions, yet still made it an enjoyable experience. Can’t wait to go back!
Excellent
9,3
Pros: Spa and gym were excellent Room was excellent Service was excellent
Cons: I had booked the room through Kyak but the hotel double charged my credit card and I had to call back to get it credited
Excellent
10,0
Pros: Staff knowledgeable of the area.
Cons: only 2 elevators
Excellent
10,0
Pros: was impressed with service and location...
Cons: I didnt like was when we arrived at 5:30 and our rooms werent ready until 6! I paid good miney for this hotel and should not have to wait....on the confirmation it says hotel check in at 3! not 6!!!...what can kayak or crescent do for me? i would love to stay again but that put a big "?" to stay again....
Excellent
9,6
Pros: The staff was phenomenal and the amenities were amazing! This is definitely a splurge but worth it if you can afford it. It was our anniversary and they let us check in early to enjoy the pool and really pampered us the whole weekend. We loved it!
Good
7,1
Pros: The location is fantastic. Nobu is inside the hotel, Trulucks just next to the hotel, and Shake Shack in front! So many great restaurants and bars within walking distance.
Cons: My friends and I scheduled spa treatments. The "spa" is more like a locker room in a basement, complete with outdoor furniture and a tv on the wall with a program going. No soothing music or lounge type chairs. It was not relaxing at all. My friends liked their facials, but I didn't love my massage. For $150 after tax and tip, I expect a lot more. This was probably the worst spa experience for the price that I've ever had.
Located in West End Historic District, this luxury hotel is within a 10-minute walk of Kay Bailey Hutchison Convention Center, Reunion Tower, and Dealey Plaza. Sixth Floor Museum and Dallas World Aquarium are also within 15 minutes. Convention Center Station is only a 5-minute walk and West End Station is 9 minutes.
Overall 8,8 Excellent
Based on 2 660 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,4
Excellent
9,4
Excellent
9,0
Excellent
9,6
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
8,0
Pros: I was here for a little romance with my boyfriend of three years for his 30th birthday. We really enjoyed our time here, however there are a few hiccups. First of all at check in. I was advised of an additional 100.00 incidental charge by the hotel. Ok I paid IT NO BIG deal. I was advised it will be refunded within 3-5 business days. It has been that time frame and still no refund I have contacted the hotel accounting department several times and have been told something different each time. I still haven't received my refund on the incidental charge. I think the Omni staff really dropped the ball here. I was advised to leave my details on a voice message and my call will be returned. Still no response. Other than that and the expensive Parking, I had an amazing stay. The bed was SO COMFORTABLE!!!
Excellent
9,7
Excellent
10,0
Excellent
9,1
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
9,7
Excellent
8,8
Excellent
8,8
Pros: The staff was very friendly and the room was great
Cons: When we got to the hotel they did not have our room for us. We were on our honeymoon and made the reservation to make sure we had a room. The main issue was we were billed 50.00 and never charged anything for it. When we checked out they showed me the bills at check out and then found other charges that showed up on my bank statement. I had another issue like this at another Omni Hotel where the server changed the tip amount for more money when we turned in the bill. The other hotel fixed the problem but the issue still speaks volumes. I rather have trustworthy people and not have to worry about these issues after I stay somewhere. Not sure if I would ever go back or recommend the hotel.
Excellent
10,0
Pros: The spa services were exceptional. Bob's chop house was delicious and convenient for my husband and I to celebrate. Our room was ready and clean the three days we stayed.
Cons: The only complaint was that we thought there was a mini microwave and there wasn't. Other than that we were fine.
Good
6,0
Pros: View was nice. Staff was good.
Cons: They have a "no party" policy that starts at 10:30pm. Our neighbors didn't get that memo. They came around 2am and was extremely loud. Walls were paper thin and we might as well been in the same room. We had to call front desk twice on them.
Excellent
9,7
Pros: Convenience of being close to every where I needed to be.
Cons: Did not get to enjoy the pool or hot tub. Heated pool did not feel heated and the hot tub was full every time we checked it.
Okay
5,7
Pros: The amenities-spa, pool, etc.
Cons: I stayed here because I had a great stay at the Omni in New Orleans. I feel the room could’ve been cleaned a little bit better, room service trays were left outside of the room which left a stench in the hallways. I wasn’t impressed with the room at all-especially not for the rate.
Excellent
9,7
Cons: I asked for turndown service but wasn't done. Other than that everything was perfect.
Excellent
9,4
Pros: Great experience. We had a great view of downtown.
Cons: Pool closed too early. Parking too expensive.
Excellent
10,0
Pros: Luxurious rooms, very nice spacious bathroom.
Excellent
10,0
Pros: Everything! Room was amazing, view was spectacular. Pool and hot tub were great.
Cons: Can't think of anything.
Excellent
9,7
Pros: Pool and atmosphere
Excellent
10,0
Pros: We loved the room , restaurants and felt it was a good value for amenities
Cons: We called to make reservations to the Texas Spice & got no answer. Front desk tried and told us restaurant was booked. Called restaurant 10 min later. They answered and got us in at our requested time. Restaurant was half full. So communication breakdown. But it all worked out
Excellent
10,0
Pros: My son's wedding party stayed at the Omni. The staff and service at this hotel could not have been more helpful or gracious. This is now my " go to" hotel in Dallas.
Excellent
10,0
Cons: The fridge in the room failed for some reason. We had some steak in there and I"m not sure if it made it or not.....
Good
7,0
Pros: The staff was very helpful. The Texas Spice and Box Office Staff were exceptional. The food at Texas Spice was great. The view was awesome. The beds comfortable.
Cons: My daughter has stayed there several times before, and the price was atleast $100.00 a night cheaper than what I paid. We were also charged for wifi and self parking was very expensive. We stayed 2 nights, and after the cleaning people had been in our room, the sink handles had not been wiped down. For the price of our stay not sure we got the quality. Not sure we will come back.
Excellent
8,0
Pros: Size of room
Cons: Many large groups that were very loud and partying.
Excellent
9,7
Pros: Rooftop pool; amenities; really great restaurants on campus; helpful staff
Cons: N/A
Excellent
10,0
Pros: Being greeted with champagne Live band in the lobby Clean and comfortable room Staff were friendly and professional
Excellent
10,0
Pros: The room was spacious and trendy loved the tv in the bathroom mirror. Staff was very nice and restaurants and sports bar were excellent.
Cons: No hotel airport pickup or shuttle travel to the hotel was very expensive, but it is Dallas Texas.
Located in Main Street District, this spa hotel is within a 15-minute walk of Dallas World Aquarium, Perot Museum of Nature and Science and Klyde Warren Park. Reunion Tower and American Airlines Center are also within 1 mi (2 km). Akard Station is only a 4-minute walk and St Paul Station is 7 minutes.
Overall 8,8 Excellent
Based on 267 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Pros: The reception staff were friendly helpful nothing was too much trouble. The valet service was very efficient shame one has to pay extra for this when one is already paying to stay in the hotel. The rooms were excellent having just been refurbished to a high standard. The beds were soft and the linen crisp and clean. The shower facilities were excellent
Cons: Would prefer proper cups in room instead of paper cups for my coffee. Also shower caps for the shower for ladies would be useful.
Excellent
10,0
Excellent
9,7
Excellent
9,7
Excellent
9,1
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Pros: Room was spacious, the staff we encountered were polite, efficient and friendly, and the rate was an excellent deal.
Cons: It would have been close to a perfect experience but for the queen mattress of our bed. It should have been thrown out and replaced at least 2 years ago. Horrible. They have to be aware of it. Rooms are supposedly being renovated this year but mattresses should never be allowed to get to this point. Basically could not sleep it was so bad. The overbite parking of $28 seems too high. We beat that by leaving our car at son's apartment. If it had been more reasonable, we would have left car at hotel. Will not stay here again unless I am guaranteed a good mattress.
Good
6,5
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Good
7,3
Pros: Downtown location. The lobby looks very classy. At $200 a night it was a very good price for a hotel that classy, even with $8.99 for a medium plastic bottle of water.
Cons: Rooms really need updating The bed sheet was old and worn out. It had hair in it and was stained from the previous guest's stay. The bathroom is old and the tub looks like the ones in the cheap 70's apartments. The furniture in the room was really worn out and looked shabby. No bath robes, sandals, etc. like they have even in 3 star motels. For a hotel like that, all the above is really a shame. The hotel needs to be bought by another group and rejuvenated. No wonder it was only $200 a night.
Excellent
9,7
Pros: I have to brag on Rachel at the front desk! She was such a joy and so accommodating. She had to go through a few hurdles to find our reservations but kept us informed and happy. We were there for a girlfriends birthday and decided to schedule a ghost tour with Kevin. He made it so memorable! Overall the staff was so welcoming and professional. The room we were checked into went above our expectations. Comfy bed, clean and crisp linens, full sized pillows, spacious, equipped with a phone charging station, mini fridge, keurig and a wonderful view of downtown.
Cons: The price of parking! 4 stars on location since there seemed to be some construction work being done on the roadways. Made it a bit challenging to get in and out with a truck.
Okay
5,7
Excellent
9,7
Excellent
9,4
Excellent
9,7
Okay
5,4
Excellent
8,5
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
8,2
Excellent
10,0
Pros: The beautiful historic lobby was a perfect first impression The room we stayed in was newly remodeled modern, comfortable, incredibly large with 2 king beds, beautiful, luxurious bathroom and great view of Dallas. We never used our car, everything was close enough to walk but , when we didn't walk, the hotel had a courtesy car with a very pleasant driver to take us to theme farmers market.
Cons: The choice of restaurants in the hotel were very limited. The choices included a barbeque, cowboy theme, or the French Room, which was beautiful but not casual and comfortable. Very special occasion, dressy type atmosphere.
Mediocre
3,4
Pros: Staff was very helpful and accomodating.
Cons: The actual hotel itself is dilapidated. I know that it's historic, but general maintenance has clearly been neglected. There's no excuse for putting stained sheets on the bed. Moreover, the trashcan in the room hadn't been emptied from the previous occupants. Stains on the walls are plentiful, regardless of which room they put you in.The walls are also paper thin, so get comfortable eavesdropping on your neighbors and hearing everything that happens in the hallway.
Good
7,3
Pros: I liked the lobby, with its huge plants and old-school charm. I liked the fact that they offer a ride of up to three miles (during certain times of day). I liked the giant comfy bed and the fact that they have 24 hour room service. I liked the large room I got.
Cons: I didn't like the fact that I almost got mugged on the walk over from the bus station (there were no taxis in sight, but of course that's not the hotel's fault). I didn't like that when I got there, at 11:40 PM, nobody was at the front desk and it seemed like I had woken up the woman who eventually got me checked in. I didn't like how long it took for her to figure out my reservation existed, especially as I was exhausted after a long day of travel. I didn't like that the room service took almost an hour (I ordered the simplest thing), causing me to debate with myself whether I could make myself stay away to eat or whether I should just sleep and eat the cold food in the morning. It's got some old-world charm, but some updates would be nice (how about free wifi, and an easy way to turn on a light when you first walk in the room?)
Excellent
9,7
Cons: The pillows were too soft and the view, which I had asked for was non existent.
Excellent
9,7
Pros: The hotel is a grande dame of a bygone era in Texas and US history, and the room could not have been more comfortable. The location for anything in downtown Dallas is great, and it is an easy walk almost anywhere in the downtown vicinity. The room was spacious and large, and for a downtown hotel is very quiet.
Cons: The bathroom fixtures could use updating.
Excellent
8,0
Pros: I couldn't have been happier about my stay at the Adolphus. It is a wonderful location in the heart of downtown Dallas. The hotel its self is a beautiful historic building. The luxury and charm at the Adolphus will have me as a repeat customer. I absolutely had an amazing time, I was impressed with the staff and how comfortable and accommodating they all were. Overall I would recommend this hotel to any family and friends and definitely will!
Excellent
10,0
Pros: Accommodating staff, good size room, two excellent restaurants, valet parking, easy location
Good
6,0
Pros: Exterior and lobby have a classic vibe.
Cons: Seemed understaffed in the evening. Front desk girl sounded stressed and overworked and was extremely unhelpful when we mentioned our breakfast order was not picked up the night before. She said it wasn't "her job"...never the words you want to hear as a guest.
Excellent
9,1
Pros: Hotel provides free car rides for guests to anywhere within three miles. Our corner suite was modern and beautiful!
Cons: Restaurant needs to offer gluten free options.
Excellent
8,2
Pros: beautiful hotel with historic decor. great location in downton
Cons: noisy, rooms were not updated. electric outlet didn't work, no hair dryer, just didn't seem as "luxury" as it is advertised to be or as I b elieve it once was.
Excellent
9,1
Pros: The hotel is very elegant. The location couldn't be any better, right in the heart of downtown. The service was phenomenal. We were greeted by at least 4 people while making our way to our room and were offered the car service every time we left the hotel. The room was surprisingly large, like a studio apartment almost. We enjoyed walking around the lobby and bar area reading about the history of the hotel. For the price, you can't get any better than this.
Cons: The lighting in the room was very minimal. Two of the large lamps did not work so it was very dim. Also, beware of the in-room movie rental. I let my kids order one thinking it would be about $6-$7 and was shocked to see $21.99 on my bill. I could of bought them the movie for that price!
Good
6,5
Pros: The lobby was magnificent....the room was dated and worn...though clean...good size...did not conform to the picture online..next time down I am going to the Fairmont.
Cons: Reasonable breakfast or lunch...
Excellent
10,0
Pros: Decorations, services and cheap valet parking!
Cons: None, nada!
Excellent
9,3
Pros: Location, common areas, large comfortable room, staff were excellent and handy to everything.
Cons: Hot water - either too hot or too cold. -- Could just have been the room I stayed in.
Excellent
9,3
Pros: Loved the History and Architecture of the building. Beautiful lobby and staff that makes you feel at home.
Mediocre
2,0
Cons: I prepaid for a room and adolphus sold it. I had to spend the night at a friends place and my card was still charged. Now I have to deal with the refund.
Excellent
10,0
Pros: The Adolphus has always been our special hotel. The remodeling that they have done is great.Our room was very spacious and clean. The service, room service and front desk, was impeccable. We love being downtown near restaurants. We had a very relaxing stay at The Adolphus and we will go there again.
Located in Main Street District, this luxury hotel is within a 10-minute walk of Comerica Bank Tower and Majestic Theater. Dallas World Aquarium and Kay Bailey Hutchison Convention Center are also within 15 minutes. Akard Station is only a 5-minute walk and St Paul Station is 6 minutes.
Overall 8,8 Excellent
Based on 119 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Okay
5,7
Excellent
10,0
Pros: The minute you pull up the The Joule you know this is something different. The lobby is unique and modern without being cold and industrial. At check in we were handed a glass of sparkling wine. The staff was excellent. The were very professional yet extremely friendly. Not once did I get the pretentious feeling that I sometimes get from 4 star hotels. Every staff person I came in contact with went out of their way to be helpful and made me feel like a valued guest. The room was very comfortable and the design modern. I could tell that a lot of thought went into the design; picking the fabrics, fixtures, colors, etc. I would here again in a heartbeat.
Mediocre
3,1
Pros: Two good things - the valet staff was efficient and quick There was a patch of grass across the street for dogs
Cons: The entire staff seemed put off by answering any basic question of ours, they weren’t knowledgeable about the simplest of things like what time check out was even!! We were put on hold so they could check... meanwhile i could hear the other line going off in the background. They just wanted to switch over to a more important guest. The spa flat out lied to us about their availability. When we tried to push our checkout time by 30 minutes after enduring all of this so that we could go to a neighboring spa it simply couldn’t be done. The shower was broken, my fiancé fixed it, the mirror in the bathroom was broken, my fiancé attempted to fix it but then said “honestly i should Be paid for fixing all of these issues”. We asked for a dog bed. They offered it at check in but they were reluctant to send one up in the ten minutes it took us to change our mind about wanting one. It was disgusting Don’t ask for the dog bed. They apparently offer free car service in 5 miles. Don’t even bother. They won’t answer the phones to call you one. We had such high hopes for this place as we visit the spa and CBD often. This was our first and LAST stay at the joule. You’ve lost two customers that used to sing your praises.
Excellent
9,4
Cons: Some of the staff were a bit condescending at times. Just because I'm not wearing slacks and shoes that shimmer, doesn't mean I can't afford to stay in your hotel.
Excellent
10,0
Pros: The staff at The Joule is amazing and incredibly attentive. They upgraded us to the larger room. Someone helped us to our room with our bags. Since we had never been there, he gave us a quick tour of the room and told us all about the hotel. You can tell they are very proud of the hotel, and they should be. It is gorgeous! I have stayed at The W in downtown Dallas, and got the worst service there. The Joule is so much better in every aspect, and it doesn't cost as much.
Excellent
10,0
Pros: Great service, good restaurants and bars. Well done
Cons: Downtown Dallas is cool but there is a limit to what you can do there now
Excellent
10,0
Pros: well appointed. helpful staff
Excellent
9,7
Pros: Everything was indefinably perfect. This was my first experience with a four star hotel, and I walked in with high expectations. They met and exceeded every single one. The environment is luxurious, the staff is very friendly and very accommodating. We were given a ride to our concert venue free of charge, and when no drivers were available to pick us up, the concierge did so himself (Daniel's a great guy). The cocktails in the lobby bar were unique and tasty. The store across from the lobby bar (an art book store) stocks some great additions to any coffee table. And our purchase was transported up to our room with a little note from the concierge: "Enjoy your staycation." We had only told him once that we weren't from out of town, but he remembered. We felt like royalty from check-in to check-out. I highly highly recommend this hotel to anyone staying in Dallas.
Cons: Shower didn't have hot water. We didn't alert the staff because we found out too close to check-out. I imagine, with the quality of customer service we experienced, they would have been up really quickly to fix it.
Good
7,6
Pros: Staff was fantastic! Rooms were fun with great amenities. Small but great for a short trip.
Cons: Air conditioning issues
Excellent
9,7
Pros: Modern decor and great amenities
Cons: Not enough wash cloths...
Excellent
9,6
Cons: Cramped slow elevators
Excellent
10,0
Cons: That I stayed in the wrong season of the year! (The pool was closed)
Excellent
10,0
Pros: The atmosphere
Located in Dallas Arts District, this romantic hotel is within a 10-minute walk of Dallas Museum of Art, Dallas World Aquarium, and Klyde Warren Park. Perot Museum of Nature and Science and Majestic Theater are also within 10 minutes. St Paul Station is 6 minutes by foot and Akard Station is 7 minutes.
Overall 8,5 Excellent
Based on 1 901 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Excellent
9,1
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
9,7
Good
7,7
Excellent
8,8
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
10,0
Excellent
10,0
Excellent
8,0
Good
6,0
Excellent
8,0
Excellent
8,0
Excellent
10,0
Excellent
9,7
Excellent
8,3
Excellent
9,3
Excellent
8,6
Excellent
9,1
Excellent
8,0
Excellent
9,7
Excellent
10,0
Excellent
8,0
Good
7,7
Excellent
10,0
Pros: Made you feel like you were top priority!!! Best Hotel I have ever stayed at!
Cons: They were so wonderful! Never had anything negative to say
Excellent
10,0
Pros: This was like going back in time 15 years ago - such great customer service from valet, bellman and check in - everyone treated like you were the only one there. We felt pampered
Excellent
10,0
Excellent
8,5
Cons: The room was very warm and got even warmer in the middle of the night. I complained to the front desk and they said they would send a technician, but the temp never changed by much.
Good
6,0
Pros: Was willing to remove a faulty charge
Cons: No hot water, TV didn't work, coffee machine in room did not work either, and a very loud AC
Excellent
10,0
Pros: We felt welcomed, respected and valued as if we were family. The hotel is all about making you feel important. It is immaculate, the service was perfect in every respect. The staff made us feel comfortable as though we were both important and yet like we were old friends.
Cons: Absolutely nothing.
Excellent
10,0
Pros: Rooms nice and extended bar hours
Cons: No free wifi in rooms, parking expensive
Excellent
9,3
Pros: The staff were super. Very helpful and everyone was smiling! I stay at the Fairmont when I am visiting customers for business. Our family trip took us through Dallas and the only hotel I thought of was the Fairmont. My family will definitely visit the Fairmont in the future again.
Cons: All good! Bartender made great drinks, pool was awesome for my daughter and wife and location was superb for walking to dinner.
Excellent
8,2
Pros: Overall nice stay. Frirndly staff. Good location.
Cons: It is a bit dated. AC is loud.
Excellent
10,0
Pros: Courtesy car will take you anywhere in 1 mile radius... BIG plus for us. Staff are super friendly!
Excellent
10,0
Pros: Great price ,location & service
Excellent
10,0
Pros: The extra care the hotel staff took to make sure my guest had a wonderful birthday, was extrodinary. The location was great.
Okay
5,7
Cons: Personally I didn’t find the bed comfortable, the shower pressure was terrible & there’s no parking to speak of, pretty much valet only. WiFi in the rooms is extra & for what it cost that should be standard.
Excellent
9,1
Cons: The facilities have been updated but you can still tell it's a very old hotel. The a/c in our room wasn't great. Would stay there again!
Excellent
10,0
Pros: Great service at the bar. Friendly bar staff. Great desk staff in the lobby.
Okay
4,2
Cons: The AC couldn't keep up to keep me comfortable.
Located in Downtown Dallas, this eco-friendly hotel is within a 10-minute walk of Reunion Tower, Dealey Plaza and Sixth Floor Museum. John F. Kennedy Memorial and Dallas Holocaust Museum are also within 15 minutes. Dallas Union Station is 5 minutes by foot and West End Station is 12 minutes.
Overall 8,4 Excellent
Based on 2 524 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
9,4
Good
6,2
Pros: I loved the location. Friday nights dinner at five-sixty was wonder full and the view amazing. Saturday morning we awoke and took a stroll through downtown dallas. And the shops on the 1st level were convenient.
Cons: So last weekends stay was all for fiancee....Shes been really stressed lately and i wanted to give her a night to remember.First off partially my fault, but i booked on prom weekend so parking was horrible. I actually ended up parking across the street from Reunion Tower. Then greeted at the front desk i find that they've stuck me into a double queen handicap room, not ok. After speaking with the young lady down stairs she apologizes and gives me a different room. Again its a double queen not the single room. I had booked. Then when i go to wash up before dinner at the five-sixty, the drain to the sink was clogged and water poured on to the floor. Kids at the prom were having fun on the balcony, they were laughing, screaming and enjoying theyre night. Unfortunately for us, we were located right above...
Excellent
9,4
Excellent
10,0
Excellent
8,6
Excellent
9,7
Excellent
10,0
Good
7,4
Excellent
10,0
Excellent
8,0
Excellent
10,0
Pros: A remarkable hotel at the epicenter of Dallas. The hotel has immediate access to all local Dart rail trains (leading everywhere), the T (taking you to Fort Worth) and Amtrak with straight connections to Chicago and Los Angeles. A memorable vacation starts with 1 or 2 nights here and then a surprise trip either on Amtrak or Dart out to DFW airport. The atrium is amazing with views of Reunion tower and the famed 560 Wolfgang Puck's restaurant. Make your reservations at least 2-3 weeks out to get an available time slot for a memorable night viewing downtown Dallas from 3/4 of mile away and 560 feet up in the air. Room was spacious and immaculate and view of downtown, rail station, Omni was incredible. Request a view of downtown when you check in.
Cons: Valet parking is a little pricey so I opted for self pay parking at the Amtrak station ($6 for 12 hours)
Excellent
10,0
Excellent
10,0
Excellent
8,2
Excellent
9,1
Excellent
10,0
Excellent
10,0
Pros: I absolutely loved it. We stayed at the Hyatt for my boyfriends 30th birthday and the staff was phenomenal. At check in they asked us what the occasion was and upon finding out they sent us a bottle of wine and appetizers to our room. the first night we ate at the little Italian bistro and not only was it delicious but the waiter Chris was so nice. Natasha in the bar area was equally amazing. We had a wonderful view of the city on the 25th floor. I have stayed at several other locations in the city.. Zaza, Magnolia, Joules etc. this is the best bang for your buck. Thank you so much for assisting in making it a special weekend!!
Cons: We self parked, and the walk from self parking is pretty long we got lost in the hotel trying to find our way to the front desk. (we parked in the parking lot closest to reunion tower)
Excellent
8,2
Pros: The rooms was great. It was big and spacious. The bathroom was beautiful. Nice big shower. My wife liked the step in the shower.
Cons: The restaurants were all closed except the bar. The pool had limited hours. There’s no free parking.
Okay
4,0
Pros: the bed and tv
Cons: The shower was designed poorly, you would generally want to turn the water on before you get in, so not to burn or freeze your body. The place was under construction, it would have been nice to know that prior to booking. Or, give a discount for those that suffer through this with you.
Excellent
10,0
Pros: Super pet friendly. They welcomed my dog with a hyatt dog bed and dog dish for her and also gave us two treats that she enjoyed. However, there is a pet depost of $100 that's non-refundable
Okay
4,0
Pros: Television, view
Cons: Food options very limited, no room service, pool sucked, hallway carpets dirty, too many low class guests
Excellent
10,0
Cons: No microwaves in room
Excellent
8,8
Pros: Very nice hotel, with excellent meeting facilities. Very convenient to West End nightlife and dining. Good food. Easy and cheap access to airport via rail (DART or TRE).
Cons: The train is a little noisy, even on the opposite site of the building.
Good
7,1
Cons: Parlor rooms are pull out beds not a actual bed, Kayak did not define that
Okay
5,1
Pros: The room was clean enough.
Cons: Valet is a joke. Staff is rude. Not pet friendly at all. Terrible location, hard to access. Expect long waits for any service needed and fees that aren't shown online. Make sure to really check your bill upon leaving. Ours was screwy. Couldn't complete a quick check-out, because we had to go to the desk to get it fixed, which took forever.
Excellent
9,7
Pros: Friendly staff, beautiful location and near everything.
Cons: PARKING
Excellent
10,0
Pros: View was awesome! Staff was really nice and helpful. Definitely will be stay here again when the chance comes up
Cons: Nothing was wrong
Excellent
9,7
Pros: From the valet Parker, concierge and desk clerks...all helped with ideas of what to do and where to eat downtown. Our trip was amazing with all their advice, even gave us coupons and directions everywhere. Our view of the city was amazing!
Excellent
10,0
Pros: The staff was very nice and friendly. Food was great,
Cons: Elevators are slow.
Excellent
9,7
Pros: Bedding and dart tunnel
Cons: Ac did not get very cold
Excellent
8,2
Cons: All good
Excellent
10,0
Pros: clean comfortable
Good
7,4
Pros: My entire experience was weird. When we first arrived, we wanted to unload our car and I got yelled at like I was a child. Literally yelled at. I had to be firm back in order to get direction as to what te he'll I was supposed to do. Then, upon check in, I was informed that for our two cars, self park was $40. I had no idea it would be so much. I was extremely unhappy but tried to remain optimistic. I purposefully found a hotel with a Pool per request of our group. The pool is a sick hilarious joke. It's the size of a van. It was ridiculous. It was also completely full because of the 10 whole people who were in it. Left the hotel an figured out they overcharged me. Called them and they "took care of it". Well they isn't it still is not reconciled in my account.
Cons: Over charged, expensive parking, rude parking dude, misleading pool size.
Excellent
9,4
Cons: Beds were too soft
Excellent
9,7
Pros: Hotel facilities
Cons: Bit pricey
Excellent
9,7
Pros: Nice hotel with a great bar.
Cons: Sheets were a bit on the scratchy side
Excellent
10,0
Pros: Contemporary rooms with great staff. Highly satisfied.
Good
6,0
Pros: I liked the unobstructed view of the skyline. The beds were comfortable. And the room was clean.
Cons: We had a problem getting the bathroom door open and so I called front desk before stepping out for dinner. They said they'd get an engineer to come out to take a look. When we got back, the sliding door opened once before getting jammed again. I kind of gave up and decided not to even bother another engineer since we were not there to engjoy our time and not get things repaired.
Excellent
10,0
Pros: I liked my overall experience. The staff was great, friendly and professional. I liked the room and the location of the hotel.
Cons: I didn’t like the parking lot nor walking up a hill from the parking lot after a night out on the town.
Excellent
10,0
Excellent
10,0
Pros: Ten of us met in Dallas for a gathering just for girls. The Hyatt Regency was a terrific location for us. We had great service, checking in and out without a hitch, and great interaction with the staff. We enjoyed our stay and may do it again one of these days.
Okay
5,7
Pros: Wouldn't know. The kitchen was unbelievably understaffed and waited for over there hours and still never was seated. Bathtub doesn't drain.
Cons: Work on staffing.
Located in Downtown Dallas, this eco-friendly hotel is within a 10-minute walk of Majestic Theater and Dallas Museum of Art. Klyde Warren Park and Dallas Farmer's Market are also within 15 minutes. St Paul Station is only a 4-minute walk and Deep Ellum Station is 9 minutes.
Overall 8,3 Excellent
Based on 395 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2,0
Pros: Nothing
Cons: I did not stay here or make this reservation. I am in Australia.
Good
6,0
Excellent
8,5
Excellent
8,2
Excellent
8,0
Good
6,2
Okay
5,4
Good
7,1
Excellent
10,0
Good
7,4
Excellent
8,2
Excellent
10,0
Excellent
9,7
Good
6,0
Pros: The common areas were beautiful and staff was extremely helpful and pleasant.
Cons: Our room, room 1913 in the South Tower resembled a cheap motel room on the outskirts of town. There were stains on the walls and on the comforter, holes in the wall, wall paper pealing from the wall... Overall status of the room was extremely poor.
Okay
5,4
Cons: Was not given the room we pre-paid for. I had booked a king bed, my wife and I arrived at about 9:00pm and were given two double beds. I thought that was a pretty rookie move by the kid behind the counter, who said there were no more king beds available, despite my having pre-paid for it. Not cool.
Okay
5,4
Pros: Staff was friendly
Cons: One of my families had dirty linens when they checked into their room. Another had a hole with mold on the ceiling. We had ants in our room. For the cost of the hotel I feel the rooms should be better and there should be some kind of breakfast included.
Mediocre
3,4
Pros: .............
Cons: Someone was smoking weed on my floor because my room smelled like we had 4+ blunts going at the same time. Repeated calls to the front desk for assistance was completely useless. The only decent thing in this hotel is the bar, to drink away your anger for being stuck in this horrible hotel.
Excellent
9,7
Pros: Amazing hospitality and service. I was suggesred to join a free awards members club for the starwood hotels at check in which allowed me a club level pass for a happy hour, complimentary breakfast and wifi.
Cons: Dallas is a spread out city so it was only a short drive to downtown activities which meant uber/lyft friendly. It would have been better if it were a true walking distance but location was still really good just not great if you want to ho into extreme detail but still very satisfied.
Good
6,0
Cons: No refrigerator in room. Room never really got cool. Inconsistent internet. Limited food choices in hotel.
Good
6,2
Pros: Staff was helpful with directions. Rooms were clean and nice.
Cons: No drinks in vending machines on 3 different floors we tried. Only one snack vending machine that needs exact change on the far side of the other tower we didn't even stay in.
Excellent
10,0
Pros: The staff was extremely nice. They were very concern about my issues. I was very upset because of the third party booking but the staff was very patient, polite and accommodating. My stay was enjoyable and the room was very clean.
Good
7,7
Pros: easy access to and from and great appearance from outside all the way through the lobby.
Cons: rooms need updating, outdated bathroom fixtures, first room bed was broken, expected a little more for my money and for the high rating it had.
Mediocre
2,0
Pros: Nothing.
Cons: Upon arrival we were told that all the king bed rooms were taken which we had reserved prior to. Then we walk into the room that wasn't clean. Beer cans strewed everywhere, beds were filthy and trash all in the room. Not only that but the elevators were out of order and we had to climb 8 flights of stairs each time we left the room. Worst stay ever
Mediocre
2,0
Pros: Rooms were nice and clean.
Cons: 1 out of 4 elevators were working and we all had to walk 30 flights of stairs with all of our luggage. There was no apology or compensation for anything. I understand technically issues happen but we were on the 30th floor and it had been 8 hours.. ridiculous.
Excellent
9,6
Pros: Loved the pillows and how big and beatiful it was! The staff were very friendly also
Cons: I didn't like that there wasn't much to do inside the hotel but it's definitely no reason not to stay there
Located in Downtown Dallas, this hotel is within a 10-minute walk of Morton H. Meyerson Symphony Center, Dallas Museum of Art and Majestic Theater. Dallas World Aquarium and Klyde Warren Park are also within 15 minutes. St Paul Station is 5 minutes by foot and Deep Ellum Station is 10 minutes.
Overall 8,3 Excellent
Based on 184 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,8
Pros: Cleanliness and willingness of the staff to help find a more comfortable room.
Cons: When the hotel lost power and the fire alarm was tripped it seemed that the emergency response was disorganized and didn't have a clear leader. I was also disappointed in the city, there was not one police officer or fire fighter at the from of the hotel helping matters. Felt very unsafe throughout the situation.
Excellent
10,0
Pros: The rooms were amazing. Great location in Dallas.
Cons: The elevator was a little too high tech.
Excellent
9,7
Pros: New furnished rooms are modern, clean, and comfortable. Executive lounge was fantastic if you have access. Great breakfast and dinner options.
Cons: Alarm clock seemed to make a faint hard-drive spinning sound all through the night and was disturbing.
Excellent
9,3
Pros: Staff was very friendly. Check in and out was a breeze. Room was clean and up-to-date.
Cons: The only thing I didn't like was the weather. The hotel was great.
Excellent
10,0
Pros: The Marriott location couldn't be better. Being located inside the city center was an experience in itself. It's as if your in a city...inside! Loved our balcony. Overall was more than pleased!
Excellent
10,0
Okay
4,0
Pros: Good price.
Cons: The hotel felt cheap and was dirty. There was hair around the sink in the bathroom and stains on the curtains.
Located in Main Street District, this hotel is within 1 mi (2 km) of Dallas Farmer's Market, Dallas World Aquarium and Sixth Floor Museum. Reunion Tower and American Airlines Center are also within 2 mi (3 km). St Paul Station is 6 minutes by foot and Akard Station is 9 minutes.
Overall 8,1 Excellent
Based on 920 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
8,2
Okay
4,5
Excellent
8,0
Excellent
10,0
Excellent
9,1
Pros: Very clean, staff very nice and helpful. Breakfast was wonderful and worth every penny. Great stay we would love to be back. Parking garage across the street with sky ridge is very nice.
Cons: The police presence outside the hotel at 2 am pulling everyone over made it hade to sleep, but that’s not really a knock on the hotel. Just be aware you will know when the bars close.
Okay
5,4
Pros: We were upgraded to a queen suite.
Cons: They were undergoing renovations, only one elevator worked, smell of sulfur.
Excellent
8,0
Pros: Our stay was great. The room was small but clean. The staff was very friendly, especially the valets.
Cons: The food was way over priced and not that good.
Excellent
10,0
Pros: We stay here every December for the Polyphonic Spree Holiday Extravaganza. It's an easy walk to the Majestic Theater and fun place for a staycation
Located in Uptown, this aparthotel is within a 15-minute walk of American Airlines Center, Perot Museum of Nature and Science and Klyde Warren Park. Dallas World Aquarium and Sixth Floor Museum are also within 1 mile (2 km). Victory Station is 10 minutes by foot and Market Center Station is 22 minutes.
Overall 8,1 Excellent
Based on 603 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Good
6,0
Pros: Location was great for attending a concert at the AAC. The shuttle driver was fast n friendly. All staff for that matter were friendly and helpful. The breakfast buffet was less than you'd expect for the price, but they do serve omlettes cooked to order, and overall good. The spacious room was nice to have. I didn't feel crowded. The parking garage was great being able to park on the same level as your room so your vehicle is never more than 60 seconds away from you. Gave facilities 4 stars for parking garage.
Cons: The hotel definitely looked better in pictures on the website. Upon entering our room, we quickly realized it had the appearance of a Days Inn with the Hyatt name on it. The walls showed several places of patchwork and poor painting. The window was old and you couldn't see very well out of it. We did not shower there. The bathroom/tub were not very appealing. It was dirty under the couch cushions. The ceiling where the a/c vent was at was covered in a nice dark grey shade of dirt and dust that had been accumulating there for who knows how long. The sheets were pretty rough. With taxes and fees being $28, parking being $15, totalling $242 for one night was very far from worth it. The room served it's purpose, but I would have rather paid $100 more for a nicer hotel if I had known this would be my experience.
Good
7,4
Pros: Really close to American Airlines Center
Cons: No microwave!
Okay
4,2
Pros: Location was great for Dallas but ok for Uptown. The staff for was friendly and helpful. The spacious room was nice to have. The parking garage was great being able to park on the same level as your room so your vehicle is never more than 60 seconds away from you.
Cons: The hotel definitely looked better in pictures on the website. Upon entering our room, we quickly realized it had the appearance of a Days Inn with the Hyatt name on it. The walls showed several places of patchwork and poor painting. The window was old and you couldn't see very well out of it. The bathroom/tub were not very appealing and was stained as well as had mold growing in it around the drain. The ceiling where the a/c vent was at was covered in a nice dark grey shade of dirt and dust that had been accumulating there for who knows how long. The sheets were pretty rough and we found pubic hairs on the comforter and towels. We were scheduled to stay three nights - we left after one. Hotel is disgusting - it should be given 2 stars.
Mediocre
3,7
Pros: Location
Cons: Checked in and floors were filthy. Asked for it to be vacuumed and they dropped the vacuum off at my door. Had to replace sheets. On last day, saw a roach crawling on the ceiling. Staying here out a real damper on my trip to Dallas. Won't be staying at the Hyatt in the future.
Okay
5,1
Pros: Great location in downtown Dallas, close to the AAC and museums.
Cons: Our room had some problems with the AC. No offer to move or discount the room.
Excellent
9,1
Pros: Room appeared to be recently remodeled, Very comfortable and clean. Housekeeping staff was prompt and efficient. Front desk was helpful and friendly. Within reasonable walking distance of the American Airlines Arena and numerous restaurants.
Cons: In-house restaurant has a limited menu - food is ok but certainly not destination dining. Also, no drugstores, grocery stores, liquor stores, etc. nearby. Surrounding area is mostly office buildings. No shuttle service to or from airports.
Okay
4,8
Pros: Location, close to American Airlines Arena Able to check in early
Cons: Everything under construction. No bar/restaurant and no notification upon booking. Walls were thin as paper, could hear everything, even outside traffic. Were booked in a wheelchair accessible room (not a problem) but the shower head was unable to actually hold the position needed to shower, instead it just pointed at the wall. Bed was lumpy and awful.
Excellent
9,7
Pros: The staff was great rooms very clean. We will return when we are in town for a mavs game it's right across from the American Airlines center...
Cons: Price was ok could have been a better value
Located in Cedars, this boutique hotel is within a 15-minute walk of South Side Ballroom and Kay Bailey Hutchison Convention Center. Reunion Tower and Sixth Floor Museum are also within 1 mile (2 km). Cedars Station is only a 4-minute walk and Convention Center Station is 9 minutes.
Overall 8,0 Excellent
Based on 492 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Okay
4,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,2
Pros: The decor of the rooms and the style of converted warehouse to loft was very well executed. The rooftop bar also has a great view of downtown Dallas especially at night. The rooms were very clean and the bed was very comfortable. Onsite parking was also very easy considering proximity to downtown.
Cons: As nice as the rooms were, we were given a 4th floor room that faced the main street through the Cedars district of Dallas; Lamar St. And that was what really put a damper on our stay. The noise of semi trucks and dump trucks going by with their loud exhaust was enough to wake you up many times during the night. There also were several potholes or bumps in the road that made the dump trucks rattle very loudly. This is not really the hotel's fault but it did sound like the trucks were coming through the room. I would think a brick building would be more sound proof. Perhaps its the old windows and some sort of acoustic film could reduce the noise a little. It is unfortunate because it really is a nice hotel, perhaps a room off the side street or rear of the hotel would be quieter. I really hope they can fix this because its a great location and well executed.
Excellent
10,0
Excellent
8,0
Good
7,1
Pros: Cool decor, loft-like rooms with high ceilings, comfy bed. Kurig in every room for free coffee and tea.
Cons: Paper thin walls - can hear noise from above, both sides of the rooms, and especially the hallway!!! I can hear clearly worded conversations from the hallway. The door to the bathroom is barn-door style, so it doesn't shut securely, doesn't lock, leaves a small gap, and can hear everything going on in there (not too awesome for friends or acquaintances who want to share a room but have loud bathroom manners).
Excellent
8,2
Pros: The beds are very comfortable and the view from the roof is amazing
Cons: The bar upstairs was too expensive and didn't allow us to bring our own drinks to the pool. I wish there was some sort of breakfast provided. The little Keurig coffee machine in our room left grounds in the cup.
Excellent
10,0
Pros: Great food and atmosphere
Excellent
10,0
Pros: Big Rooms. Comfy Beds. Windows Open with Lots of Light. Easy Walk to Downtown. Free Shuttle to Dallas spots. Consistent Staff who knows your name. Restaurants and Bars were exactly what I needed after a long day.
Okay
5,1
Cons: Service was terrible! Ordered two salads from menu and it took well over 30 minutes to finally get the order! Once order arrived, food was very salty and not prepared well.
Located in Dallas Design District, this hotel is within 2 miles (3 km) of Dallas Market Center, American Airlines Center and Children's Medical Center of Dallas. University of Texas Southwestern Medical School and Perot Museum of Nature and Science are also within 2 miles (3 km). Market Center Station is 20 minutes by foot and Victory Station is 21 minutes.
Overall 7,9 Good
Based on 516 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Okay
4,2
Excellent
8,2
Pros: The front staff member who helped us check in was extremely nice and helpful! Definitely put us in a good mood. He explained they also have a free shuttle that takes you to downtown and uptown which is great since we planned to go out at night and now didn't have to use a taxi or uber. Close to a lot of things and the shuttle makes a huge difference on saving money. Breakfast was decent but I don't think it's worth paying for (we got comp' tickets) but the servers were friendly and nice, just not a lot of options. Place was clean and beds were comfortable.
Cons: Only complaint I have is that they falsely charged me $92. After calling them, they immediately checked and said they would refund their error but definitely something to keep track of if you stay here as I read in another review that they had the same problem.
Excellent
8,6
Okay
4,0
Pros: Great salad and staff at the restaurant. They served us outside by the pool.
Cons: I called to reduce my stay by one night - from four to three - and they would no longer honor the group rate under which I made my original reservation. Instead, they insisted on charging me what averaged out to about $120/night more. While I still attended the conference, I changed my reservation to the Sheraton Suites across the street. I would recommend the Sheraton Suites if you are in the area. For the conference, there was an on-going problem with the audio being used - feedback, static through the mics.
Excellent
10,0
Excellent
10,0
Pros: N/A
Cons: N/A
Excellent
10,0
Excellent
9,7
Okay
5,4
Pros: The location was good, close to downtown Dallas.
Cons: We had to change rooms in the middle of the night because the ac wasn’t working on a very hot day. The water wasn’t warm in the first room and there appeared to be what looked like blood on the bathroom door handle.
Excellent
8,0
Pros: Great location
Cons: At the time of our visit, there was only 1 elevator working.
Good
6,5
Cons: Someone ding my car! Nothing can be done. Just body shop!
Located in Main Street District, this romantic hotel is within a 10-minute walk of Comerica Bank Tower, Kay Bailey Hutchison Convention Center, and Majestic Theater. Dallas World Aquarium and Sixth Floor Museum are also within 15 minutes. Akard Station is only a 5-minute walk and St Paul Station is 7 minutes.
Overall 7,7 Good
Based on 476 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
8,0
Excellent
9,6
Good
7,7
Excellent
8,8
Good
7,3
Excellent
10,0
Excellent
10,0
Good
7,3
Excellent
10,0
Excellent
8,5
Excellent
10,0
Excellent
10,0
Okay
4,0
Excellent
10,0
Excellent
10,0
Good
6,5
Excellent
10,0
Pros: From the valet to the front desk, everyone was pleasant. I found the level of customer service to be exceptional when compared directly to the cost. Had a corner suite on the 23rd floor -- fantastic views. I didn't have any issues with anyone or anything during my stay.
Cons: Slightly put off by the free drink ticket philosophy. I didn't expect much, but I got less than I expected. Would've preferred to get an actual drink and pay for it elsewhere instead of a bathroom cup of bottom shelf gin.
Good
6,2
Pros: Elevators worked less than half the time we were there. Had to walk down 16 flights of stairs, had to ride the service elevator and it went down as well.
Excellent
8,6
Pros: Great location, great price, friendly staff.
Cons: It is a 26 story hotel. We were on the 19th floor and it only had 1 working elevator. I would think this is a safety issues and the hotel should not be operating with only one working elevator. We went in October of 2014 and were told that the elevator was not working in December 2013 (10 months prior). For this reason we would not stay at this hotel again.
Excellent
9,7
Pros: The Magnolia Hotel is wonderfully located in the heart of downtown Dallas but only a 14 minute walk from the Convention Center. Shopping and dining are only steps away and the hotel has a boutique feel without lacking amenities. While it does have a somewhat "old" feel it was nonetheless clean and, but for the elevators, well maintained. I will definitely be a future guest.
Excellent
10,0
Pros: The historic Magnolia Hotel was in excellent condition! The breakfast buffet was excellent, & the front desk staff & valet staff were excellent. The only negative was the lack of hotel security. One party returning from a local night life establishment was followed by a street criminal into the hotel facility & had to make some quick evasive maneuvers to avoid an assault & robbery.
Cons: As above
Good
6,0
Pros: Good gym. Polite service. Clean. Lots of restaurants and bars around. Shuttle service provided.
Cons: No late night services and extra amenities.
Good
6,2
Pros: Location Breakfast was great
Cons: The beds are a Queen size, at best, and so uncomfortable! Mattresses are in desperate need of updating. If a comfortable nights sleep is important to you, I would not recommend.
Excellent
10,0
Pros: The lobby was beautiful, the valet staff was very attentive. Rooms are a bit small but clean and modern. Great location, you can walk to anywhere in downtown you'd want to go.
Cons: The elevators were being remodeled or something, they ran very slow. But at least they're working on the problem and gave us free drink tickets for the inconvenience.
Good
7,7
Pros: Location. We walked to dinner. The high ceilings and large windows were very cool.
Cons: The pillows were cheap, the lighting was poor. Somewhat overpriced considering for $55 more we stayed in a very nice room in the Warwick the next night.
Mediocre
2,0
Cons: Nothing!! Will never stay again
Good
7,3
Pros: A real breakfast in the mornings was a welcome surprise.
Cons: The elevators. They made our stay less than pleasant. Unbelievably slow.
Excellent
8,5
Pros: Friendly staff.
Cons: Elevator took too long.
Excellent
8,8
Pros: Came here for a birthday, everything was wonderful
Cons: Water pressure in shower was a bit lacking.
Okay
5,1
Pros: Location was great.
Cons: Construction on the hotel prevented sleeping past 630. It also made working from the room impossible. Housekeeping ignored the privacy please tag on the door both days i stayed there. The wifi in my room was unusable.
Excellent
8,3
Pros: Location very good
Cons: Did not like their Valet service
Excellent
10,0
Pros: Beds were very comfortable!!!
Cons: no self parking, but using the texting valet service was quick and easy. Nothing gluten free available for breakfast except fruit. Gluten free dinner options were great and deliscious!
Okay
5,7
Pros: -free breakfast, location, free wifi, and beautiful building with an excellent view. Manager Gina (spelling?) was very sweet and helpful
Cons: We checked in for New Year's Eve and specifically requested a room with a view of fireworks. The first room had no view, I had to pay for an upgraded room after going back downstairs. The room we got next was a disaster. Stains on the couches, dirty carpets, chair that was breaking, and fraying towels. The MOD came up to the room, looked at everything, apologized and moved us to yet another room. She was lovely and sent up a bottle of champagne but I would rather not have had to deal with switching rooms which led to us being very late for our dinner reservation. In short- rooms are not well maintained (last room had staples on the floor), only valet parking, SLOW elevators and front desk staff that don't seem to actually care.
Excellent
10,0
Pros: Great location. Easy access. Nice large room. Included breakfast.
Excellent
9,1
Pros: Our room was a one Queen bed. Room is small but very clean and nice. Bed is great. All staff are excellent. Bartender makes great "Mule" drinks and it is a good atmosphere. Breakfast comes with the room. You get hot scrambled eggs, ham, salsa, onions, mushrooms, breads, oatmeal, etc.
Cons: Drinks for the evening reception: you get 2 drinks each, house wine which is not good, or domestic beer...hope you like Bud or Miller, not good for me. They have plenty of drinks but you pay for anything else. But the biggest problem is the food. We have eaten at Magnolia before and it was great. This time there is nothing good to say except for those who served us, excellent service. I sent my $29 rib eye back when it was well done instead of med. rare. Came back bloody pulp rare. I gave up. The spaghetti with veal meatball sounds great on paper and has no taste in reality. Given the other places around to eat, do not eat here as the kitchen has taken a dive.
Excellent
9,1
Pros: Great location, fre bud light draft from 5:30-6:30, free hot breakfast buffet (impressive spread on the weekends). Cool retro boutique vibe.
Cons: Weird smell in lobby, like cleaning agent masked with perfume. No dresser in our room to stash clothes, just a closet.
Okay
5,4
Pros: Good location, The over all conditions of The building is good And nice
Cons: Housekeeping never Clean my room one day , The Manager in duty reduces USD 50 from The total Of my bill, but this discount does not compensate the inconvenience of this situation.
Excellent
8,5
Pros: 24 Hour check-in was great. Staff was super friendly. Cold AC! Milk and cookies at night.
Cons: Parking was expensive and a surprise valet-only option. The bed was not the most comfortable.
Excellent
9,4
Pros: Nice size room, location, complimentary bar & breakfast, & shuttle.
Cons: Housekeeping was TERRIBLE. We stayed 3 nights & they only made the bed every day. They never cleaned the bathroom, 2 of the 3 nights they didn't even replace our towels. I had to track down housekeeping to ask for some. They didn't vacuum or empty the trash. There were only 2 elevators that worked.
Excellent
10,0
Pros: Professional and friendly service, excellent breakfast, good Wi-Fi connection, very nice decor, convenient location in the downtown . Our room had 2 queen beds with good mattresses. The stuff allowed us to check out one hour late and then let us sit in the lobby for an hour in the evening.
Excellent
10,0
The location was perfect. The staff was helpful and courteous. Recommend this place for location and a good place to stay.
Located in Main Street District, this hotel is within a 5-minute walk of Bank of America Plaza and Dallas World Aquarium. Sixth Floor Museum and Kay Bailey Hutchison Convention Center are also within 10 minutes. Akard Station and West End Station are within a 5-minute walk.
Overall 6,8 Good
Based on 2 231 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Good
6,0
Good
7,7
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Good
6,0
Mediocre
3,4
Pros: The location is the reason I booked this hotel.
Cons: Room smelled like wet mildewed gym socks. The bed was beyond uncomfortable. The toilet paper even felt like it was from the solitary confinement section of Riker's Island! We were forced to have our room keys re-magnetized 7 times in two days. I am very conscious not to let my cell phone come in contact with the keys etc, but it was a habitual problem. I have never experienced that in all the many places I have stayed in the past. The front desk staff was disinterested and going through the motions every time they were approached. Warm hospitality is not their strong suit. I really discourage this hotel when staying downtown. Go somewhere else.
Excellent
8,0
Good
6,0
Excellent
10,0
Okay
5,7
Excellent
8,8
Excellent
9,1
Mediocre
2,0
Mediocre
2,0
Excellent
8,0
Excellent
10,0
Good
6,5
Good
6,0
Good
6,8
Okay
4,5
Good
6,0
Pros: It was close to the 6th floor museum
Cons: Noises, lots of people coming in and out because there was a big party in the club located inside. Relaxing was impossible.
Good
7,4
Pros: Location pretty much
Cons: Door don't seal right main window dirty shower too short or too low,also breakfast too expensive for what you offer
Excellent
8,0
Cons: We were supposed to have a room with two queen-size beds and instead we had two full-size. was very hard for four people to sleep in two full-sized beds.
Mediocre
2,0
Pros: Nothing. The third party you had me book through (Cancelon) did exactly that and canceled my reservation because the room "isn't available". I stayed in an AirBnB.
Cons: It would have been better if I could have stayed in the room I booked rather than having it canceled on me 12 hours after I made the reservation.
Good
7,7
Pros: Location is great, Dallas World Aquarium is within walking distance so you do save on parking. The hotel stay was ok, the room had a microwave and a fridge which I wasn't expecting so that was nice.
Cons: You basically get what you pay for. The hotel is downtown and I checked other downtown hotel rates and they were quite expensive so settled on this. It's not a luxury hotel per say so plan to spend some time exploring the downtown because that way you get a good value out of your hotel stay.
Okay
4,5
Pros: My boyfriend and I stayed for two nights in a king size room. It came with a microwave and a mini fridge, which was nice. The bed itself was not that comfortable, but it did have nice pillows. Our view from the balcony was beautiful and the hotel was in a good location in terms of attractions in Dallas.
Cons: This place is honestly not that great. Was told that breakfast was free in the morning, which was a lie, and ended up spending more than 20 dollars for an extremely mediocre food. Parking was 14 dollars a day, which is also ridiculous. We had a king size room with a balcony, which was nice, but the bed didn't have a comforter and the sheets were scratchy. This place is ok in a pinch, but I wouldn't suggest spending the money on it.
Good
6,8
Pros: The staff was very friendly and helpful.
Cons: The pool area was rundown. furniture broken and old. did not like that after a certain hour, the hotel bar turns into a nightclub with a $10 entrance. we just wanted to go have a drink at the hotel bar and it went from a nice hotel bar earlier in the day to a cheeky vegas nightclub packed with 20 somethings. We just wanted to go from our room to have a cocktail, not the gross club!
Mediocre
3,3
Pros: Nothing
Cons: Woke up at 2 am by rowdy guest from night club and management didn't care. Valet was a joke and breakfast sucks worse than waffle house at 1 am in a backwoods town of the south. Complete and total bs bed was hard as a rock sheets were less than 10 thread count like cardboard. Told manager about all this and he said " I know you would be better staying at the Hilton. " pretty sad for the cost.
Okay
4,0
Cons: 1. Shower head soaked the bathroom floor and carpet. I requested a repair but it did not happen. 2. Food was cold. I ordered soap but got chili. I was sink and too weak to complain. 3. Hotel has some many random people in and out. Not a professional environment.
Good
7,1
Pros: The front desk and concierge was very polite and friendly. The entrance to the hotel is beautiful! The bed was very comfortable and the balcony was nice.
Cons: The room was in need of a remodel. Paint and color on the walls were out of date. There were several spots that have been patched over. The bar staff wasn't very knowledgable in making drinks or friendly. She seemed preoccupied with one customer the hour I was there.
Good
6,5
Cons: Shower head was much to short for a tall person. I kept hitting my head on the spout which was both painful and disgusting.
Excellent
8,0
Pros: I had a great stay. My visit was exactly as I expected. The hotel shuttle pick up from Love Field was a unique benefit.
Okay
4,5
Pros: It was clean
Cons: The restaurant was not a good place to eat
Mediocre
2,8
Pros: Bar was the only redeeming quality
Cons: The cockroach in the bathroom
Good
6,0
Pros: For the location and a one night stay, it's all we needed.
Cons: It needs updating. Old mattress and furniture. Typical wear and tear, but this hotel needs new everything.
Good
6,0
Pros: It was in the center of downtown.
Cons: For the price it was not that nice.
Good
6,6
Pros: The room was spacious and the view was spectacular
Cons: The staff was the RUDEST people I have EVER encountered!! Will never go back
Okay
4,2
Pros: The location was great and the beds were comfortable.
Cons: It's not super clean and there's a lot of small details that made the experience harder. The bathrooms were tiny and the shower curtain didn't even cover the entire shower. someone told me it was one of the oldest hotels in Dallas and it shows.
Mediocre
2,0
Pros: The only thing the hotel had going for it was its location. And may be one friendly front desk agent
Cons: Room key stopped working after first night They charged me an extra day of parking when I only stayed 3 days not 4 THey charged my credit card $250 cleaning fee when I never smoked in the room or hotel. Then you call and call and the GM brain. Never returns voicemails that you left him Your betting off staying at the many other hotels in he area. This crown plaza should be renamed motel 6
Okay
5,4
Pros: The location was nice in that is was close to many other places downtown within walking distance. Although the immediate area didn't give us a fully safe feeling. The price we paid for the hotel was fair.
Cons: The smell of the hallway was bad. It seems like they never cleaned or replaced the carpet ever. The location also looked a little shady as we were walking to the hotel.
Good
6,0
Pros: Hotel rooms were big. They were clean. The coffee in the room was good but the sugar and creamer were terrible. Beds were comfortable. The bartender at the bar downstairs was awesome.
Cons: The staff was a little sarcastic and not very friendly. The hotel was being worked on so it was dusty and wet. There were some homeless people hanging out around the building outside in the doorways.
Okay
4,2
Cons: Parking sevice , restraint
Mediocre
3,4
Cons: Several reasons this hotel gets a negative rating. 1. It's older and a little musty. 2. The air conditioning makes a loud sound every time it turns on throughout the nigh. 3. It's right next to what seems like a homeless encampment. Very scary to walk through especially at night. 4. They charged my credit card twice! Now I have to wait for the extra charge to come off my card and they didn't even offer me any type of credit or complimentary breakfast or anything! Overall just a bad hotel.
Mediocre
2,5
Pros: na
Cons: It would be a good idea to spray bug killer to get ride of any bugs....COCKROACHES to be exact....
Good
7,7
Cons: Good stay overall! One complaint was told via email and booking that the room included breakfast even the server with breakfast told me it was included but somehow I was charged anyway. Ill just make sure to be mindful the next time.
Excellent
9,6
Pros: I liked the cleanliness and how close it was to th hotel
Cons: I did not like th parking, parking was also 14$, beds had wire sticking out n were not to comfortable but ok for one night
Okay
5,1
Pros: Amazing hotel.nice staff.
Cons: Our room had not been cleaned properly. Someone’s dirty wash cloth was hanging in the shower.there were tissues on the counter and someone’s hair stuck to the side of the counter top.
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