Dallas hotels near Bank of America Plaza

Cons: For the price of the hotel there wasn't anything "above and beyond". There wasn't coffee in the rooms which was disappointing. We stayed at the hotel zaza last visit and would probably return there. They had small macaroons sitting out with lemon water in the lobby. Also when we checked in there we were greeted with a glass of champagne. They also offered a weekend getaway package for the same we paid at Rosewood and we received a bottle of champagne in our rooms and gourmet breakfast at their restaurant. The spa was very outdated, my massage was fantastic. But could hear the parking garage above a few times. The rest of the spa was clean just very much in need of updates. Something to consider.

Cons: Wish there was coffee pot in room or at least coffee avail in lobby. Was told coffee service ends when starbucks bext door opens!

Cons: A in dining restaurant

Cons: My friends and I scheduled spa treatments. The "spa" is more like a locker room in a basement, complete with outdoor furniture and a tv on the wall with a program going. No soothing music or lounge type chairs. It was not relaxing at all. My friends liked their facials, but I didn't love my massage. For $150 after tax and tip, I expect a lot more. This was probably the worst spa experience for the price that I've ever had.

Cons: I didnt like was when we arrived at 5:30 and our rooms werent ready until 6! I paid good miney for this hotel and should not have to wait....on the confirmation it says hotel check in at 3! not 6!!!...what can kayak or crescent do for me? i would love to stay again but that put a big "?" to stay again....

Cons: only 2 elevators

Cons: I had booked the room through Kyak but the hotel double charged my credit card and I had to call back to get it credited

Cons: Would prefer proper cups in room instead of paper cups for my coffee. Also shower caps for the shower for ladies would be useful.

Cons: It would have been close to a perfect experience but for the queen mattress of our bed. It should have been thrown out and replaced at least 2 years ago. Horrible. They have to be aware of it. Rooms are supposedly being renovated this year but mattresses should never be allowed to get to this point. Basically could not sleep it was so bad. The overbite parking of $28 seems too high. We beat that by leaving our car at son's apartment. If it had been more reasonable, we would have left car at hotel. Will not stay here again unless I am guaranteed a good mattress.

Cons: Rooms really need updating The bed sheet was old and worn out. It had hair in it and was stained from the previous guest's stay. The bathroom is old and the tub looks like the ones in the cheap 70's apartments. The furniture in the room was really worn out and looked shabby. No bath robes, sandals, etc. like they have even in 3 star motels. For a hotel like that, all the above is really a shame. The hotel needs to be bought by another group and rejuvenated. No wonder it was only $200 a night.

Cons: The price of parking! 4 stars on location since there seemed to be some construction work being done on the roadways. Made it a bit challenging to get in and out with a truck.

Cons: The choice of restaurants in the hotel were very limited. The choices included a barbeque, cowboy theme, or the French Room, which was beautiful but not casual and comfortable. Very special occasion, dressy type atmosphere.

Cons: The actual hotel itself is dilapidated. I know that it's historic, but general maintenance has clearly been neglected. There's no excuse for putting stained sheets on the bed. Moreover, the trashcan in the room hadn't been emptied from the previous occupants. Stains on the walls are plentiful, regardless of which room they put you in.The walls are also paper thin, so get comfortable eavesdropping on your neighbors and hearing everything that happens in the hallway.

Cons: I didn't like the fact that I almost got mugged on the walk over from the bus station (there were no taxis in sight, but of course that's not the hotel's fault). I didn't like that when I got there, at 11:40 PM, nobody was at the front desk and it seemed like I had woken up the woman who eventually got me checked in. I didn't like how long it took for her to figure out my reservation existed, especially as I was exhausted after a long day of travel. I didn't like that the room service took almost an hour (I ordered the simplest thing), causing me to debate with myself whether I could make myself stay away to eat or whether I should just sleep and eat the cold food in the morning. It's got some old-world charm, but some updates would be nice (how about free wifi, and an easy way to turn on a light when you first walk in the room?)

Cons: The pillows were too soft and the view, which I had asked for was non existent.

Cons: The bathroom fixtures could use updating.

Cons: Seemed understaffed in the evening. Front desk girl sounded stressed and overworked and was extremely unhelpful when we mentioned our breakfast order was not picked up the night before. She said it wasn't "her job"...never the words you want to hear as a guest.

Cons: Restaurant needs to offer gluten free options.

Cons: noisy, rooms were not updated. electric outlet didn't work, no hair dryer, just didn't seem as "luxury" as it is advertised to be or as I b elieve it once was.

Cons: The lighting in the room was very minimal. Two of the large lamps did not work so it was very dim. Also, beware of the in-room movie rental. I let my kids order one thinking it would be about $6-$7 and was shocked to see $21.99 on my bill. I could of bought them the movie for that price!

Cons: Reasonable breakfast or lunch...

Cons: None, nada!

Cons: Hot water - either too hot or too cold. -- Could just have been the room I stayed in.

Cons: I prepaid for a room and adolphus sold it. I had to spend the night at a friends place and my card was still charged. Now I have to deal with the refund.

Cons: So last weekends stay was all for fiancee....Shes been really stressed lately and i wanted to give her a night to remember.First off partially my fault, but i booked on prom weekend so parking was horrible. I actually ended up parking across the street from Reunion Tower. Then greeted at the front desk i find that they've stuck me into a double queen handicap room, not ok. After speaking with the young lady down stairs she apologizes and gives me a different room. Again its a double queen not the single room. I had booked. Then when i go to wash up before dinner at the five-sixty, the drain to the sink was clogged and water poured on to the floor. Kids at the prom were having fun on the balcony, they were laughing, screaming and enjoying theyre night. Unfortunately for us, we were located right above...

Cons: Valet parking is a little pricey so I opted for self pay parking at the Amtrak station ($6 for 12 hours)

Cons: We self parked, and the walk from self parking is pretty long we got lost in the hotel trying to find our way to the front desk. (we parked in the parking lot closest to reunion tower)

Cons: The restaurants were all closed except the bar. The pool had limited hours. There’s no free parking.

Cons: Food options very limited, no room service, pool sucked, hallway carpets dirty, too many low class guests

Cons: No microwaves in room

Cons: The train is a little noisy, even on the opposite site of the building.

Cons: Parlor rooms are pull out beds not a actual bed, Kayak did not define that

Cons: Valet is a joke. Staff is rude. Not pet friendly at all. Terrible location, hard to access. Expect long waits for any service needed and fees that aren't shown online. Make sure to really check your bill upon leaving. Ours was screwy. Couldn't complete a quick check-out, because we had to go to the desk to get it fixed, which took forever.

Cons: PARKING

Cons: Nothing was wrong

Cons: Elevators are slow.

Cons: Ac did not get very cold

Cons: All good

Cons: Over charged, expensive parking, rude parking dude, misleading pool size.

Cons: Beds were too soft

Cons: Bit pricey

Cons: Sheets were a bit on the scratchy side

Cons: Work on staffing.

Cons: We had a problem getting the bathroom door open and so I called front desk before stepping out for dinner. They said they'd get an engineer to come out to take a look. When we got back, the sliding door opened once before getting jammed again. I kind of gave up and decided not to even bother another engineer since we were not there to engjoy our time and not get things repaired.

Cons: I didn’t like the parking lot nor walking up a hill from the parking lot after a night out on the town.

Cons: The shower was designed poorly, you would generally want to turn the water on before you get in, so not to burn or freeze your body. The place was under construction, it would have been nice to know that prior to booking. Or, give a discount for those that suffer through this with you.

Cons: When the hotel lost power and the fire alarm was tripped it seemed that the emergency response was disorganized and didn't have a clear leader. I was also disappointed in the city, there was not one police officer or fire fighter at the from of the hotel helping matters. Felt very unsafe throughout the situation.

Cons: The elevator was a little too high tech.

Cons: The only thing I didn't like was the weather. The hotel was great.

Cons: The hotel felt cheap and was dirty. There was hair around the sink in the bathroom and stains on the curtains.

Cons: Alarm clock seemed to make a faint hard-drive spinning sound all through the night and was disturbing.

Cons: Hotel was not in the best of conditions. Could really use better upkeep.

Cons: Room smelled bad, sheets and bedding had plastic feeling and comforter was heavy, pillows were thin, tv channels were limited

Cons: The walls walking to our door were scuffed badly really needs new wallpaper or a paint job.

Cons: Room was dirty, we got charged twice for room and had to go through a lot with the front desk for a refund, also didn't tell us about getting charged for parking and other "miscellaneous" charges. Would not stay there again.

Cons: Nothing

Cons: Pay-to-use wifi. Fitness room was very, very cold. Bed was too firm for my liking.

Cons: The ice machine was broken on the third floor. And they charge for parking now

Cons: . .

Cons: Dirty room, cleaning staff did not come daily for no apparent reason, coffee filters/items not restocked when used in room. Noisy and poor view. Parking and wifi extra costs. Out of items when ordered room service.

Cons: Not much

Cons: The hotel definitely looked better in pictures on the website. Upon entering our room, we quickly realized it had the appearance of a Days Inn with the Hyatt name on it. The walls showed several places of patchwork and poor painting. The window was old and you couldn't see very well out of it. We did not shower there. The bathroom/tub were not very appealing. It was dirty under the couch cushions. The ceiling where the a/c vent was at was covered in a nice dark grey shade of dirt and dust that had been accumulating there for who knows how long. The sheets were pretty rough. With taxes and fees being $28, parking being $15, totalling $242 for one night was very far from worth it. The room served it's purpose, but I would have rather paid $100 more for a nicer hotel if I had known this would be my experience.

Cons: No microwave!

Cons: The hotel definitely looked better in pictures on the website. Upon entering our room, we quickly realized it had the appearance of a Days Inn with the Hyatt name on it. The walls showed several places of patchwork and poor painting. The window was old and you couldn't see very well out of it. The bathroom/tub were not very appealing and was stained as well as had mold growing in it around the drain. The ceiling where the a/c vent was at was covered in a nice dark grey shade of dirt and dust that had been accumulating there for who knows how long. The sheets were pretty rough and we found pubic hairs on the comforter and towels. We were scheduled to stay three nights - we left after one. Hotel is disgusting - it should be given 2 stars.

Cons: Checked in and floors were filthy. Asked for it to be vacuumed and they dropped the vacuum off at my door. Had to replace sheets. On last day, saw a roach crawling on the ceiling. Staying here out a real damper on my trip to Dallas. Won't be staying at the Hyatt in the future.

Cons: In-house restaurant has a limited menu - food is ok but certainly not destination dining. Also, no drugstores, grocery stores, liquor stores, etc. nearby. Surrounding area is mostly office buildings. No shuttle service to or from airports.

Cons: Our room had some problems with the AC. No offer to move or discount the room.

Cons: Everything under construction. No bar/restaurant and no notification upon booking. Walls were thin as paper, could hear everything, even outside traffic. Were booked in a wheelchair accessible room (not a problem) but the shower head was unable to actually hold the position needed to shower, instead it just pointed at the wall. Bed was lumpy and awful.

Cons: Price was ok could have been a better value