Crowne Plaza Dallas Downtown By IHG

3 stars
1015 Elm Street, Dallas, TX 75202, United States
Dallas, TX
6,4
Okay
based on 2968 reviews
2 968 reviews
Mon 24/11
-
Tue 25/11
1 room, 2 guests
Deals from
R981
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
R981
Double room
R1 138
Queen room
R1 239
77 more Crowne Plaza Dallas Downtown By IHG deals
77 more Crowne Plaza Dallas Downtown By IHG deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated a short stroll from Union Station, Crowne Plaza Hotel Dallas Downtown provides guests with an ideal base while in Dallas. The hotel also boasts a roof terrace with a pool.

Crowne Plaza Hotel Dallas Downtown has recently been refurbished and provides an express check-in and check-out feature, valet parking and 24-hour room service. Helpful and professional team members are available 24 hours a day. The hotel also features a well-equipped gym.

All the contemporary rooms at Crowne Plaza Hotel Downtown Dallas provide movies-on-demand, a private bathroom and a flat-screen TV. They all offer a bathtub, heating and tea and coffee making facilities.

Crowne Plaza Hotel Dallas Downtown has an on-site restaurant, perfect for guests who wish to eat in. Alternatively, there are plenty of dining options close by.

Crowne Plaza Hotel Dallas Downtown is within walking distance of Dallas City Hall and the Dallas Museum of Art. Reunion Tower, Thanks-Giving Square and Kay Bailey Hutchison Convention Center are also within walking distance.

6,4
Okay rating
Based on 2 968 verified guest reviews

Latest deals for Crowne Plaza Dallas Downtown By IHG

Mon 24/11
Tue 25/11
King room
1 king bed
R1 314
nightly with fees
1 king bed
R1 412
nightly with fees
1 king bed
R1 501
nightly with fees
Standard Room
1 king bed
R981
nightly with fees
1 king bed
R1 049
nightly with fees
1 king bed
R1 061
nightly with fees
Double room
1 queen bed
R1 138
nightly with fees
1 king bed
R1 306
nightly with fees
1 king bed
R1 329
nightly with fees
Queen room
2 queen beds
R1 239
nightly with fees
2 queen beds
R1 251
nightly with fees
bed type unknown
R1 264
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Crowne Plaza Dallas Downtown By IHG

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Hypoallergenic
  • Accessible parking
  • No smoking
  • Lower bathroom sink
  • Toilet with grab rails
  • Upper floors accessible by lift
  • Designated smoking area

Dining

  • Special diet menus (on request)
  • Microwave
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining area

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • CCTV in common areas
  • Hand sanitiser in guest accommodation and key areas
  • Guest accommodation is disinfected between stays
  • Safe

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Dustbins

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk

Bathroom

  • Shower
  • Higher-level toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Private bathroom

Pool and spa

  • Rooftop pool
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pool with a view

General

  • Seating area
  • Sofa
  • Telephone
  • City view
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Beauty salon
  • Night club

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Parking and transportation

  • Parking
  • Airport shuttle

Outdoor

  • Beach chairs
  • Balcony

Workspace

  • Fax/photocopying
  • Desk

Bedroom

  • Alarm clock

Fitness

  • Fitness centre

Reviews of Crowne Plaza Dallas Downtown By IHG

6,4
Okay
2968 verified ratings
Wonderful
714
Very good
382
Good
428
Okay
288
Fair
349
Mediocre
210
Poor
597

Summary of reviews

Guests say
Guests appreciated the great location and comfortable beds, but many expressed dissatisfaction with cleanliness, service quality, and the overall atmosphere of the hotel. Issues such as unclean rooms, poor staff training, and noise from the surroundings were frequently mentioned.
AI-generated from customer reviews
Location9 out of 10
Bed Comfort8 out of 10
Cleanliness2.5 out of 10
Value for Price2.5 out of 10
Atmosphere2 out of 10
Service2 out of 10
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10
Wonderful
Anonymous, Sept 2024
Clean comfortable room, with great access to downtown venues. Right next to rail and bus terminal for easy access to DFW and urban areas. People in area friendly and quick to help, As with most major cities homeless are present, but in Dallas they kept to themselves and the area was clean. Local transit officers and police were visible and interacting with the public.
4.0
Mediocre
Austin, Aug 2024
Location isn’t great. Lots of homeless people harassing you the moment you walk outside in any direction. I killed a cockroach in my room. The building itself is old and sort of run down. Elevator takes forever, and my room itself has all sorts of issues. The shower drain was clogged, so each time I shower, I'm standing in a pool of slippery drain water. The light in my bathroom kept random turnin...
Read more
4.0
Mediocre
Joseph, Oct 2023
Nice location right downtown. Nice staff It was fine but the hotel needs an update. The bed didnt have a bed skirt, the HVAC vent cover was off, the vanity looked like it was it about to fall off, sliding glass door had little to no insulation so we could hear every word spoken / yelled on the street at all times, shower leaked, etc
5.1
Fair
Keondra, Apr 2020
Pros (+) Amazing hotel.nice staff.
Cons (-) Our room had not been cleaned properly. Someone’s dirty wash cloth was hanging in the shower.there were tissues on the counter and someone’s hair stuck to the side of the counter top.
2.0
Poor
Anonymous, Oct 2019
Pros (+) Nothing. The third party you had me book through (Cancelon) did exactly that and canceled my reservation because the room "isn't available". I stayed in an AirBnB.
Cons (-) It would have been better if I could have stayed in the room I booked rather than having it canceled on me 12 hours after I made the reservation.
2.5
Poor
Natalie, Apr 2019
Pros (+) na
Cons (-) It would be a good idea to spray bug killer to get ride of any bugs....COCKROACHES to be exact....
4.2
Mediocre
Tiffany, Apr 2019
Pros (+) The location was great and the beds were comfortable.
Cons (-) It's not super clean and there's a lot of small details that made the experience harder. The bathrooms were tiny and the shower curtain didn't even cover the entire shower. someone told me it was one of the oldest hotels in Dallas and it shows.
3.4
Poor
Ralph, Oct 2018
Cons (-) Several reasons this hotel gets a negative rating. 1. It's older and a little musty. 2. The air conditioning makes a loud sound every time it turns on throughout the nigh. 3. It's right next to what seems like a homeless encampment. Very scary to walk through especially at night. 4. They charged my credit card twice! Now I have to wait for the extra charge to come off my card and they didn't even ...
Read more
4.5
Mediocre
Anonymous, Apr 2018
Pros (+) It was clean
Cons (-) The restaurant was not a good place to eat
2.0
Poor
Khaled, Aug 2017
Pros (+) The only thing the hotel had going for it was its location. And may be one friendly front desk agent
Cons (-) Room key stopped working after first night They charged me an extra day of parking when I only stayed 3 days not 4 THey charged my credit card $250 cleaning fee when I never smoked in the room or hotel. Then you call and call and the GM brain. Never returns voicemails that you left him Your betting off staying at the many other hotels in he area. This crown plaza should be renamed motel 6

Location

1015 Elm Street, Dallas, TX 75202

What's nearby

  • Renaissance Tower174 m
  • Dallas World Aquarium338 m
  • John Fitzgerald Kennedy Memorial348 m
  • Thanks-Giving Square0.5 km
  • Union Station0.6 km
  • Kay Bailey Hutchison Convention Center0.8 km
  • Reunion Tower0.8 km
  • Dallas City Hall0.8 km
  • Dallas Museum of Art0.8 km
  • Dallas Statler Hilton0.8 km
  • Dallas Theater Center1.2 km
  • American Airlines Center1.3 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Crowne Plaza Dallas Downtown By IHG

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Crowne Plaza Dallas Downtown By IHG

  • Where is Crowne Plaza Dallas Downtown By IHG located?

    Crowne Plaza Dallas Downtown By IHG is located at 1015 Elm Street in Downtown, 0,4 km from the centre of Dallas. Renaissance Tower is the closest landmark to Crowne Plaza Dallas Downtown By IHG.

  • When is check-in time and check-out time at Crowne Plaza Dallas Downtown By IHG?

    Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Dallas Downtown By IHG.

  • Does Crowne Plaza Dallas Downtown By IHG offer free Wi-Fi?

    Yes, Crowne Plaza Dallas Downtown By IHG offers free Wi-Fi.

  • How far is Crowne Plaza Dallas Downtown By IHG from the airport?

    Crowne Plaza Dallas Downtown By IHG is 8,7 km from Dallas Love Field. Crowne Plaza Dallas Downtown By IHG is 21,1 km from Dallas Addison.

  • Does Crowne Plaza Dallas Downtown By IHG have a pool?

    Yes, Crowne Plaza Dallas Downtown By IHG has a pool on-site.

  • How does KAYAK find such great Crowne Plaza Dallas Downtown By IHG hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Dallas Downtown By IHG in Dallas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Dallas Downtown By IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Dallas Downtown By IHG.

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4-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,1
0,4 km
Dallas Love Field
8,7 km

Everything you need to know for your stay in Dallas