Crowne Plaza Dallas Downtown By IHG

3 stars
6,3
Okay
based on 3049 reviews
3 049 reviews
1015 Elm Street, Dallas, TX 75202, United States
1015 Elm Street, Dallas, TX
+1 214 742 5678
Mon 24/8
-
Tue 25/8
2 guests, 1 room
Deals from
R1 079
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, 1 queen bed
R1 079
Standard Room, bed type unknown
R1 229
Queen room, bed type unknown
R1 245
55 more Crowne Plaza Dallas Downtown By IHG deals
55 more Crowne Plaza Dallas Downtown By IHG deals
Building
Other
Restaurant
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Other
Other
Pool
Other
Restaurant
Building
Lobby
Bar
Building
Bedroom
Restaurant
Bedroom
Lounge
Bar
Restaurant
Building
Bedroom
Bedroom
Gym
Bedroom
Conference room
Building
Other
Other
Other
Other
Banquet hall
Bedroom
Other
Pool
Dining room
Bedroom
Bedroom
Building
Other
Gym
Other
Building
Other
Restaurant
Lounge
Room amenity
Conference room
Conference room
Room amenity
Other
Business centre
Other
Living room
Bedroom
Bathroom
Front desk
Hallway
Conference room
Other
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Situated a short stroll from Union Station, Crowne Plaza Hotel Dallas Downtown provides guests with an ideal base while in Dallas. The hotel also boasts a roof terrace with a pool.

Crowne Plaza Hotel Dallas Downtown has recently been refurbished and provides an express check-in and check-out feature, valet parking and 24-hour room service. Helpful and professional team members are available 24 hours a day. The hotel also features a well-equipped gym.

All the contemporary rooms at Crowne Plaza Hotel Downtown Dallas provide movies-on-demand, a private bathroom and a flat-screen TV. They all offer a bathtub, heating and tea and coffee making facilities.

Crowne Plaza Hotel Dallas Downtown has an on-site restaurant, perfect for guests who wish to eat in. Alternatively, there are plenty of dining options close by.

Crowne Plaza Hotel Dallas Downtown is within walking distance of Dallas City Hall and the Dallas Museum of Art. Reunion Tower, Thanks-Giving Square and Kay Bailey Hutchison Convention Center are also within walking distance.

6,3
Okay
3049 reviews

Latest deals for Crowne Plaza Dallas Downtown By IHG

Mon 24/8
-
Tue 25/8
Double room, 1 queen bed
R1 079
nightly with fees
Queen room, bed type unknown
R1 245
nightly with fees
Standard Room, bed type unknown
R1 439
nightly with fees
Standard Room, bed type unknown
R1 229
nightly with fees
Double room, 2 double beds
R1 246
nightly with fees
King room, 1 king bed
R1 262
nightly with fees
King room, 1 king bed
R1 246
nightly with fees
Double room, 1 king bed
R1 261
nightly with fees
Standard Room, 1 king bed
R1 400
nightly with fees
Standard Room, 1 king bed
R1 249
nightly with fees
Double room, 1 king bed
R1 574
nightly with fees
Queen room, 2 queen beds
R1 631
nightly with fees
Standard Room, 1 queen bed
R1 279
nightly with fees
Double room, bed type unknown
R1 621
nightly with fees
Queen room, 2 queen beds
R1 732
nightly with fees
Double room, 1 king bed
R1 377
nightly with fees
Queen room, 2 queen beds
R1 465
nightly with fees
Standard Room, bed type unknown
R1 420
nightly with fees
Double room, bed type unknown
R1 440
nightly with fees
King room, 1 king bed
R1 651
nightly with fees
Standard Room, bed type unknown
R4 257
nightly with fees
Standard Room, bed type unknown
R1 503
nightly with fees
Double room, bed type unknown
R1 898
nightly with fees
Queen room, 2 queen beds
R2 050
nightly with fees
Standard Room, bed type unknown
R1 602
nightly with fees
Standard Room, 1 king bed
R1 636
nightly with fees
Queen room, 2 queen beds
R1 890
nightly with fees
Double room, 1 king bed
R2 534
nightly with fees
King room, bed type unknown
R1 644
nightly with fees
Standard Room, 1 queen bed
R1 648
nightly with fees
Queen room, 2 queen beds
R2 108
nightly with fees
Standard Room, 1 king bed
R1 736
nightly with fees
Queen room, 2 queen beds
R1 914
nightly with fees
King room, 1 king bed
R2 145
nightly with fees
Double room, 1 queen bed
R1 768
nightly with fees
Standard Room, 1 king bed
R1 811
nightly with fees
King room, 1 king bed
R2 820
nightly with fees
Standard Room, bed type unknown
R1 884
nightly with fees
King room, 1 king bed
R4 507
nightly with fees
Standard Room, 1 queen bed
R1 936
nightly with fees
Queen room, 2 queen beds
R2 877
nightly with fees
Queen room, 2 queen beds
R1 951
nightly with fees
Queen room, 2 queen beds
R2 342
nightly with fees
Standard Room, 1 king bed
R3 808
nightly with fees
King room, bed type unknown
R2 546
nightly with fees
Double room, 1 king bed
R4 551
nightly with fees
King room, bed type unknown
R2 865
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Crowne Plaza Dallas Downtown By IHG

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Business centre
  • Cable or satellite TV
  • Airport shuttle
  • Meeting/Banquet facilities
  • Wi-Fi

Services and conveniences

  • ATM on-site
  • Business centre
  • Express check-out
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Lift
  • Hypoallergenic
  • Designated smoking area

Dining

  • Restaurant
  • Bar/Lounge
  • Coffee machine
  • Microwave

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking
  • Airport shuttle

Things to do

  • Beauty salon
  • Gift shop

General

  • Interconnected room(s) available
  • Storage available

Health and safety

  • Daily housekeeping
  • Safe

Basics

  • Wi-Fi
  • Air-conditioned

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

Workspace

  • Desk

Family friendly

  • Babysitting or child care

Pool

  • Outdoor pool

Reviews of Crowne Plaza Dallas Downtown By IHG

6,3
Okay
3049 verified ratings
Wonderful
751
Very good
401
Good
419
Okay
283
Fair
343
Mediocre
215
Poor
637

Summary of reviews

Guests say
Guests appreciated the hotel's convenient location and found the beds to be comfortable. However, many reviews highlighted significant issues with customer service, including unhelpful or rude staff and slow check-in. Cleanliness was also a concern for several guests, with reports of dirty rooms and unpleasant smells. The elevators were frequently mentioned as problematic, with long wait times and mechanical issues. Overall, while the location and bed comfort were positives, service and maintenance need improvement.
AI-generated from customer reviews
Location8.5 out of 10
Bed Comfort7 out of 10
Cleanliness2.5 out of 10
Lifts2 out of 10
Service1 out of 10
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All reviews

10
Wonderful
Anonymous, Sept 2024
Clean comfortable room, with great access to downtown venues. Right next to rail and bus terminal for easy access to DFW and urban areas. People in area friendly and quick to help, As with most major cities homeless are present, but in Dallas they kept to themselves and the area was clean. Local transit officers and police were visible and interacting with the public.
4.0
Mediocre
Austin, Aug 2024
Location isn’t great. Lots of homeless people harassing you the moment you walk outside in any direction. I killed a cockroach in my room. The building itself is old and sort of run down. Elevator takes forever, and my room itself has all sorts of issues. The shower drain was clogged, so each time I shower, I'm standing in a pool of slippery drain water. The light in my bathroom kept random turnin...
Read more
4.0
Mediocre
Joseph, Oct 2023
Nice location right downtown. Nice staff It was fine but the hotel needs an update. The bed didnt have a bed skirt, the HVAC vent cover was off, the vanity looked like it was it about to fall off, sliding glass door had little to no insulation so we could hear every word spoken / yelled on the street at all times, shower leaked, etc
5.1
Fair
Keondra, Apr 2020
Pros (+) Amazing hotel.nice staff.
Cons (-) Our room had not been cleaned properly. Someone’s dirty wash cloth was hanging in the shower.there were tissues on the counter and someone’s hair stuck to the side of the counter top.
2.0
Poor
Anonymous, Oct 2019
Pros (+) Nothing. The third party you had me book through (Cancelon) did exactly that and canceled my reservation because the room "isn't available". I stayed in an AirBnB.
Cons (-) It would have been better if I could have stayed in the room I booked rather than having it canceled on me 12 hours after I made the reservation.
2.5
Poor
Natalie, Apr 2019
Pros (+) na
Cons (-) It would be a good idea to spray bug killer to get ride of any bugs....COCKROACHES to be exact....
4.2
Mediocre
Tiffany, Apr 2019
Pros (+) The location was great and the beds were comfortable.
Cons (-) It's not super clean and there's a lot of small details that made the experience harder. The bathrooms were tiny and the shower curtain didn't even cover the entire shower. someone told me it was one of the oldest hotels in Dallas and it shows.
3.4
Poor
Ralph, Oct 2018
Cons (-) Several reasons this hotel gets a negative rating. 1. It's older and a little musty. 2. The air conditioning makes a loud sound every time it turns on throughout the nigh. 3. It's right next to what seems like a homeless encampment. Very scary to walk through especially at night. 4. They charged my credit card twice! Now I have to wait for the extra charge to come off my card and they didn't even ...
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4.5
Mediocre
Anonymous, Apr 2018
Pros (+) It was clean
Cons (-) The restaurant was not a good place to eat
2.0
Poor
Khaled, Aug 2017
Pros (+) The only thing the hotel had going for it was its location. And may be one friendly front desk agent
Cons (-) Room key stopped working after first night They charged me an extra day of parking when I only stayed 3 days not 4 THey charged my credit card $250 cleaning fee when I never smoked in the room or hotel. Then you call and call and the GM brain. Never returns voicemails that you left him Your betting off staying at the many other hotels in he area. This crown plaza should be renamed motel 6

Location

1015 Elm Street, Dallas, TX 75202

What's nearby

  • Renaissance Tower175 m
  • Dallas World Aquarium316 m
  • John Fitzgerald Kennedy Memorial355 m
  • Thanks-Giving Square0.5 km
  • Union Station0.6 km
  • Dallas Museum of Art0.8 km
  • Reunion Tower0.8 km
  • Kay Bailey Hutchison Convention Center0.8 km
  • Dallas City Hall0.8 km
  • Dallas Statler Hilton0.8 km
  • Dallas Theater Center1.2 km
  • American Airlines Center1.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Crowne Plaza Dallas Downtown By IHG

Low season

High season

Average price (weeknight)

March
February
R1 607
Cheapest month to stay with an average 11% drop in price.
Most expensive month to stay with an average 33% rise in price.
Average Sun - Thu price over the last 2 weeks.

Crowne Plaza Dallas Downtown By IHG

Which month has the cheapest rates at Crowne Plaza Dallas Downtown By IHG?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Crowne Plaza Dallas Downtown By IHG is August, with an average nightly rate of R1 554. The most expensive month is June at R3 852 per night.

What is the cheapest day to book Crowne Plaza Dallas Downtown By IHG?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Crowne Plaza Dallas Downtown By IHG is Wednesday, with an average nightly rate of R1 607. The most expensive day is Saturday at R1 994 per night.

How far in advance should you book Crowne Plaza Dallas Downtown By IHG?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Crowne Plaza Dallas Downtown By IHG, book around 8 weeks in advance. This could save you approximately 28% compared to booking last minute.

KAYAK's top tips for your stay at Crowne Plaza Dallas Downtown By IHG

  • If you’re after a cheap room at Crowne Plaza Dallas Downtown By IHG, then you should consider staying during the low season. The cheapest deals can generally be found in March and February.
  • How long should you stay at Crowne Plaza Dallas Downtown By IHG? KAYAK users usually book their rooms here for 6 days.

FAQs when booking at Crowne Plaza Dallas Downtown By IHG

  • Where is Crowne Plaza Dallas Downtown By IHG located?

    Crowne Plaza Dallas Downtown By IHG is located at 1015 Elm Street in Downtown, 0,4 km from the centre of Dallas. Renaissance Tower is the closest landmark to Crowne Plaza Dallas Downtown By IHG.

  • When is check-in time and check-out time at Crowne Plaza Dallas Downtown By IHG?

    Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Dallas Downtown By IHG.

  • How far is Crowne Plaza Dallas Downtown By IHG from the airport?

    Crowne Plaza Dallas Downtown By IHG is 8,6 km from Dallas Love Field. Crowne Plaza Dallas Downtown By IHG is 21,1 km from Dallas Addison.

  • Does Crowne Plaza Dallas Downtown By IHG have a pool?

    Yes, Crowne Plaza Dallas Downtown By IHG has a pool on-site.

  • How does KAYAK find such great Crowne Plaza Dallas Downtown By IHG hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Dallas Downtown By IHG in Dallas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Dallas Downtown By IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Dallas Downtown By IHG.

Nearby hotels and places to stay

Closest

See more nearby stays
One Unit | Breakfast Included | Pool Access |
5.2 Okay (5 reviews)0,01 kmFitness centre, Coffee machineR2 590+
3-star hotel
Homewood Suites by Hilton Dallas Downtown8.2 Excellent (789 reviews)0,08 kmFitness centre, Free Wi-Fi, Tea/coffee makerR2 169+
4-star hotel
The Westin Dallas Downtown
8.6 Excellent (416 reviews)0,17 kmIndoor pool, Fitness centre, RestaurantR3 028+
5-star hotel
Thompson Dallas
8.2 Excellent (118 reviews)0,35 kmOutdoor pool, Fitness centre, RestaurantR5 224+

Cheapest

See cheapest stays in Dallas
4-star hotel
Magnolia Hotel Dallas Downtown7.3 Good (2 123 reviews)0,43 kmFitness centre, Restaurant, Bar/LoungeR1 651+
3-star hotel
Holiday Inn Express Dallas Downtown by IHG7.3 Good (1 411 reviews)0,53 kmFitness centre, Restaurant, Bar/LoungeR1 818+
3-star hotel
Courtyard by Marriott Dallas Downtown/Reunion District
7.6 Good (784 reviews)0,53 kmFitness centre, Restaurant, Bar/LoungeR2 042+
3-star hotel
SpringHill Suites by Marriott Dallas Downtown/West End8.6 Excellent (1 207 reviews)0,35 kmFitness centre, Restaurant, Room serviceR2 087+

Most recommended

See most recommended stays in Dallas
4-star hotel
Mint House Dallas Downtown By Kasa
8.8 Excellent (769 reviews)0,52 kmFitness centre, Restaurant, Free Wi-FiR2 220+
5-star hotel
The Joule Dallas8.7 Excellent (332 reviews)0,48 kmOutdoor pool, Fitness centre, RestaurantR4 479+
4-star hotel
The Westin Dallas Downtown
8.6 Excellent (416 reviews)0,17 kmIndoor pool, Fitness centre, RestaurantR3 028+
3-star hotel
SpringHill Suites by Marriott Dallas Downtown/West End8.6 Excellent (1 207 reviews)0,35 kmFitness centre, Restaurant, Room serviceR2 087+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,1
0,4 km
Dallas Love Field
8,6 km

Everything you need to know for your stay in Dallas