Sheraton Dallas Hotel

Sheraton Dallas Hotel

400 Olive St, Dallas, TX 75201, United States
+1 214 922 8000

based on 12 reviews

Sheraton Dallas Hotel
Mon 25/9
Fri 29/9
Provider for Sheraton Dallas Hotel
Provider for Sheraton Dallas Hotel
Provider for Sheraton Dallas Hotel

About Sheraton Dallas Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

Sheraton Dallas Hotel features free Wi-Fi and an outdoor pool, as well as rooms with refrigerators. It also provides valet parking, a 24-hour reception and an express check-in and check-out feature.

Sheraton Dallas has been recently refurbished and features a concierge, an airport shuttle and a car rental desk. A gym can be readily accessed by those wishing to keep active while away.

Sheraton Hotel Dallas has 1840 rooms, all of which are equipped with a hair dryer. Interconnecting rooms are also offered.

The Sheraton Dallas has an on-site restaurant, perfect for those preferring to eat in. Alternatively, there are a selection of other eating options just a short walk away.

Photos of Sheraton Dallas Hotel

Property safety measures

Sheraton Dallas Hotel has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Sheraton Dallas Hotel

Mon 25/9
Fri 29/9
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Amenities at Sheraton Dallas Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Roll-in shower
  • Disabled access
  • Lift
  • Shower chair
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift


  • Wi-Fi available in all areas
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)


  • Hairdryer
  • Private bathroom
  • Raised toilet
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower


  • Window
  • Executive lounge access
  • Interconnected room(s) available
  • Storage available
  • Sofa
  • Telephone
  • Carpeted

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Tumble dryer


  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Parking (surcharge)
  • EV charging station
  • Valet parking


  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Karaoke
  • Pool table


  • Heated pool
  • Outdoor pool
  • Pool with a view


  • Garden
  • Terrace/Patio

Family friendly

  • Cribs available
  • Kids meals


  • Fitness centre

Reviews of Sheraton Dallas Hotel

Very GoodBased on 12 verified guest reviews

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7,7 Good
Pros:easy access to and from and great appearance from outside all the way through the lobby.
Cons:rooms need updating, outdated bathroom fixtures, first room bed was broken, expected a little more for my money and for the high rating it had.
2,0 Poor
Cons:I did not stay here or make this reservation. I am in Australia.
6,0 Okay
Cons:No refrigerator in room. Room never really got cool. Inconsistent internet. Limited food choices in hotel.
9,7 Wonderful
Pros:Amazing hospitality and service. I was suggesred to join a free awards members club for the starwood hotels at check in which allowed me a club level pass for a happy hour, complimentary breakfast and wifi.
Cons:Dallas is a spread out city so it was only a short drive to downtown activities which meant uber/lyft friendly. It would have been better if it were a true walking distance but location was still really good just not great if you want to ho into extreme detail but still very satisfied.
5,4 Fair
Pros:Staff was friendly
Cons:One of my families had dirty linens when they checked into their room. Another had a hole with mold on the ceiling. We had ants in our room. For the cost of the hotel I feel the rooms should be better and there should be some kind of breakfast included.
2,0 Poor
Pros:Rooms were nice and clean.
Cons:1 out of 4 elevators were working and we all had to walk 30 flights of stairs with all of our luggage. There was no apology or compensation for anything. I understand technically issues happen but we were on the 30th floor and it had been 8 hours.. ridiculous.
2,0 Poor
Cons:Upon arrival we were told that all the king bed rooms were taken which we had reserved prior to. Then we walk into the room that wasn't clean. Beer cans strewed everywhere, beds were filthy and trash all in the room. Not only that but the elevators were out of order and we had to climb 8 flights of stairs each time we left the room. Worst stay ever
6,2 Okay
Pros:Staff was helpful with directions. Rooms were clean and nice.
Cons:No drinks in vending machines on 3 different floors we tried. Only one snack vending machine that needs exact change on the far side of the other tower we didn't even stay in.
10,0 Wonderful
Pros:The staff was extremely nice. They were very concern about my issues. I was very upset because of the third party booking but the staff was very patient, polite and accommodating. My stay was enjoyable and the room was very clean.
6,0 Okay
Pros:The common areas were beautiful and staff was extremely helpful and pleasant.
Cons:Our room, room 1913 in the South Tower resembled a cheap motel room on the outskirts of town. There were stains on the walls and on the comforter, holes in the wall, wall paper pealing from the wall... Overall status of the room was extremely poor.


400 Olive St, Dallas, TX 75201

What's nearby

  • Crow Collection of Asian Art0.6 km
  • Nasher Sculpture Center0.6 km
  • Dallas Museum of Art0.6 km
  • Klyde Warren Park0.8 km
  • Dallas World Aquarium1 km
  • Perot Museum of Nature and Science1.1 km
  • John Fitzgerald Kennedy Memorial1.3 km
  • Sixth Floor Museum at Dealey Plaza1.4 km
  • Old City Park1.5 km
  • American Airlines Center1.6 km
  • Reunion Tower1.7 km
  • African American Museum2.9 km



Check in anytime after 16:00, check out anytime before 11:00


Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Sheraton Dallas Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Sheraton Dallas Hotel

  • Does Sheraton Dallas Hotel have special cancellation policies due to coronavirus (COVID-19)?

    Guests with existing Sheraton Dallas Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton Dallas Hotel for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • Where is Sheraton Dallas Hotel located?

    Sheraton Dallas Hotel is located at 400 Olive St in Downtown, 1,1 km from the centre of Dallas. Crow Collection of Asian Art is the closest landmark to Sheraton Dallas Hotel.

  • When is check-in time and check-out time at Sheraton Dallas Hotel?

    Check-in time is 16:00 and check-out time is 11:00 at Sheraton Dallas Hotel.

  • Does Sheraton Dallas Hotel offer free Wi-Fi?

    Yes, Sheraton Dallas Hotel offers free Wi-Fi.

  • How far is Sheraton Dallas Hotel from the airport?

    Sheraton Dallas Hotel is 9,1 km from Dallas Love Field. Sheraton Dallas Hotel is 21,2 km from Dallas Addison.

  • Does Sheraton Dallas Hotel have a pool?

    Yes, Sheraton Dallas Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton Dallas Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Dallas Hotel in Dallas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Dallas Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Dallas Hotel.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

1,1 km

Nearest airport

Dallas Love Field

Distance to airport

8,7 km