Cartagena hotels near Casino Rio

Pros: Food

Cons: Ugh, it is impossible to enjoy the beach. So many peddlers harassing guests the second you step out. Would rather have stated in old town since no beach time was had.

Pros: I liked the hotel a lot. The location was great and I liked the beach and pool. Looking forward to the new pools.

Cons: I wish it had some entertainment

Pros: The location was very beautiful

Cons: We were offered a discount off breakfast if we paid in advance. However when we checked out the itemized bill clearly stated "breakfast upsell" on it. We were also charged $50 USD for pool towel cards that we never received at check-in

Pros: Location

Cons: The main pool was being redone. Many of the staff don't speak English which was surprising for an American hotel chain.

Pros: We loved having the private beach to swim as well as easy access to the public beach for our morning walks

Cons: The hotel room was older and could use renovation but the size and views from our room were excellent

Pros: Pool Facilities

Cons: Little of dust in the room Hyper expensive prices of water bottles

Pros: Where to begin? Amazing staff, great location, wonderful breakfast. Everything exceeded my expectations. Big kudos to the staff, they went above and beyond, always with a smile on their face

Cons: Nothing

Pros: Location view food pool

Cons: Our room was not ready at 3:00. We didn't get it until 5:30. We were offered a hospitality room but if we were told it would take 2 hrs. we would have changed clothes and went to the pool.

Pros: Staff is very friendly

Cons: The pool was on construction and the hotel was a little easy because of that.

Pros: Rooms are very comfortable and clean. Staff are very helpful and friendly and speak English really well. The new pool was great.

Cons: Food not great. slide was closed. Pool new and opened the first afternoon we got here. Kids park has now gone.

Pros: It is not what it used to be. It’s a decent property. Vendors at the beach are a nuisance

Pros: The location.

Cons: Overall, this is more like a three-star hotel. Buffet breakfast is very disorganized and popular items disappear quickly never to be replaced. If you leave your table to get something, it is not rare to find another person sitting there sipping your juice. The hotel is quite dated and the service not up to standard. Not recommended.

Pros: This is by all accounts NOT a 5 star hotel. 3 star would already be a fair ranking. Facilities are overused and have not been revamped for more than two if not three decades . The hotel is not a first class one, in any way .

Cons: See above

Pros: The omlette cook just kept smiling no matter the line. Cindy was so kind to make reservations at restaurants. During check out at 430 am, a to go breakfast was presented. Super location, super service. Hotel also had great beach security.

Pros: The hotel is positioned well, with nicely decorated rooms, the view of the sea is nice. The Lobby is poor with mildew and mold odor, I was in the 16 floor, the corridor stinks, there is a permanent smell of burnt frying oil, of fried fish, fried eggs at any given minute of the day. The same bad smell hits you when you go to eat breakfast. If you have allergies or have a bronchial issues you will get sick from this air quality. I will never recommend this hotel to anyone no ever go back there

Pros: Very nice room and very clean. Good location on the beach. Nice staff

Cons: I arrived few minutes after 1 pm meanwhile i was moving from one side to another side til almost 12 am, the room was not what I reserved, the air condition was not working, the bathroom was big, but not for handicap service

Pros: The staff were nice.

Cons: The AC and elevators didn't work well. We sweated all night long in a sub par room that was overpriced. The staff were accomodating, but building is old and needs lots of system updates (AC & elevators). Definitely not worth what it costs to stay there.

Pros: Good location, security and door staff were friendly and helpful.

Cons: Everything in my bathroom was broken! Other things were breaking left and right. I told staff about it and they didn’t bother to fix it. The room had a poor layout, hard to even find an outlet. Fried he was dirty, couch was old and dirty, bed was as hard as the floor. The front desk is super slow, kept me waiting 30 minutes to check in because they couldn’t find my reservation, lobby is horribly hot, no AC. I’m not sure why it had good ratings on google and other sites. I’m thinking it’s just because they do promotions for good reviews or because they give out free alcohol to the all inclusive buyers.

Pros: Water leaks in room. Very unprofessional treat at check in. Elevator must be seen by a technician. It does not stop at 9. And the other one does not work at all.

Cons: Not a 3 star hotel. Not recommended it Very disappointed.

Pros: Nothing

Cons: Check in process is a disaster and lasted more than 2 hours. Check out process also takes a lot of time and burocracy. No WIFI in rooms. Publicatie arena’s are extremely hot. Air conditioning in room was barely sufficient

Pros: Location was great breakfast good . Lots of activities. Right on the beach. Very attentive personnel

Cons: One of the two elevators was broken and it was easier to walk up and down 6 flights of stairs rather than wait. Room was in need of renovation

Pros: Seriously the worst value, I booked it on the pics on booking.com. Airconditioning was kaput. Asked for another room which I got, with airconditioning kaput as well. Elevators are horrible, very long waiting and other elevators broken. Had to go to reception to get soap which was missing in bathroom. This hotel is run as a gettaway for local families. Very strange booking.com advertises this property to locals. Buildings and everything else in desperate need of complete refit.

Cons: Just about everything. Broken security latch on the room door. Safe loose in closet, not bolted.

Pros: Bad staff, particularly security. Horrible beds, dirty and outdated.

Cons: Charged misterious extra fees. All inclusive food is bad. Rooms are terrible . A total rip off.

Pros: Nothing - we will never stay here or at an associated property again, and would strongly recommend anyone from staying here as well

Cons: Of the last 5 years of 1500+ nights in hotels, I have never encountered a worst place to stay in my life. This is unlike any other property with rules and processes carefully designed to make a guest's experience challenging. 1. Check-in only takes an hour at the front desk, accepting payment usually results in US banks blocking your card due to suspected fraud, and guests can count on another 30 min before room inspection can be complete and a key is obtained 2. Wifi is non-existant 3. There are strange restrictions around where you can move around the hotel as well taking your room towel out of the room (really?) 4. Exercising "discipline," redundant process, and rules requires a lot of monitoring and staff, and the hotel has impressively invested plenty of manpower in that area 5. Oh and don't dare leave your key in your room, it will only take several hours for the hotel to find a locksmith...one would have thought to keep duplicates right? 6. Though it is all-inclusive, the alcohol quality is bound to make you sick and the food is mostly uncooked. Be prepared to eat/drink outside for all 3 meals. I am surprised that the hotel is still up and running. We were a group of 8 who spent most of our time outside the rooms, but whatever moments were at the hotel, were not conducive to a convenient existence.

Pros: Great breakfast everyday

Cons: Everything by for was great

Pros: Hotel service was great. Bed was super comfortable and room was clean. There's a quick mart across the street with everything you need.

Cons: The beach wasn't relaxing at all. The vendors are extremely aggressive. They line up at your cabana and you can barely close your eyes for 30 seconds. They start massaging you and asking for money. We were there for 3 days and only went to the beach 1 day.. Stay in old town and enjoy the history and market where you go to vendors, not the other way around.

Pros: I wish that they had better internet service. It either didn't work at all or was too slow.

Cons: They need to speak better English to accommodate their guests, since this is a hospitality business.

Pros: Nothing

Cons: Cleanliness, staff lacks friendliness and willingness to help, poor and pricey food and drinks, we were 3 and pay for my kid and when going to the beach they only lend us 2 towels but we were 3 guests The front desk, lobby, and rooms need restauration, elevator looks old and lacks cleanliness

Cons: facilities to disability people

Pros: The hotel offers great comfort. The pool next to the beach is wonderful. The breakfast was so delicious. The bedrooms are very clean and comfortable.

Cons: I didn't like the prices. It is a little bit costly the food.

Pros: Great service from the hotel staff. Facilities and rooms always kept clean. Having direct access to the beach is definitively a plus. Rooms are comfy and spacious. Not so far from businesses and tourist areas, but you can avoid the noise and crowds of tourists, which means you can really rest. Definitively recommended.

Cons: The only con, and the hotel is not responsible from it, is that people leave too much litter on the beach. As guests, we need to be responsible of picking up all the trash we make.

Pros: Room size, cleaning less,staff support was great!! Breakfast was awesome!! Pool was superb and the beach front view was extraordinary!!

Cons: Beach vendors! What a pain the butt!! They harass you the entire time while you're on the beach! Don't accept or take anything from them, unless you plan on buying it!

Pros: Wife had massage by the pool. The view.

Cons: The a/c broke and had maintenance come on 4 occasions. Furniture is old. Shower keys turn and turn nothing happens. Hot water takes for ever! Bar downstairs is the size of the bathroom and closes at 10pm. Breakfast buffet is nothing like in Medellin, Bogota or Cali branches. They should have music and bar by the pool. Kitchen sink was filthy.

Pros: I did like the breakfast every morning . They offer a nice variety of fruits and breads to go with your choice of style eggs made to order.

Cons: I didn't like the fact that the Ac was not working properly . We had two rooms in our stay and both had cooling issues.

Pros: AMAZING location right on the beach, great food & facilities & ALWAYS welcomed by friendly staff!

Pros: The staff went above and beyond. The property is clean, safe and one of the few hotels located directly on the beach.

Cons: The property was perfect but if you like cats, bring cat food. There are a ton of feral cats on the beach.

Pros: The place is relatively close to the walled city. The staff was amazing. Attentive and communicative. The day we went to Barú was amazing

Cons: A small pool, dirty space, the beach is ugly and full of street vendors. the food was repeated and of little variety. Colombian food was nonexistent. The trip to San Pedro's restaurant was terrible. The worst experience.

Cons: Wifi service could be better

Cons: I need the invoice for my stay at the Hotel, at the front desk just gave a receipt. I was on business trip, I need the invoice to report my expenses. at the check out, they told me they don´t have the invoice, where can I claim one.

Pros: food was ok , dinning room too crowded

Cons: the resort it so old, it needs a lot of work the swimming pool too small and the only had one. I have stay at De Cameron in Panama and el Salvador and that's why we choose this one thinking it was going to the same. We made a very bad decision. very disapointed

Pros: central location, close to the beach, friendly and helpful people, good food

Cons: the resort is a little bit run down, in my opinion is not worth the money. half of the regular price would be more accurate for this 3 star resort

Pros: I loved the restaurants and the entertainment at Decameron Cartagena especially the bartender Raul . He was special to us

Pros: View

Cons: Staff has very poor costumer service skills

Pros: The location is pretty good: by the sea and in town. We can enjoy a variety of food all the time: from early morning till late afternoon. The premises are quite satisfactory

Cons: Nothing

Pros: The breakfast was excellent and all the staff very kind

Cons: Our room was old fashion and also the batheroom, the a/c it was poor.

Pros: Nice breakfast

Cons: They should change the elevators

Pros: The staff was very friendly and we had fast response in every need My bathroom door was locked and they took two minutes from the time that i call front desk to the time that they open it Staff at restaurant was amazing especially Carlos took care of us with a very professional but friendly attitude Will recommend it 100%

Pros: Breakfast in a nice restaurant, the receptionist who checked us in was extremely professional, kind and polite

Cons: The age of the hotel was easy to see, but it did not bother me

Pros: The restaurant and the food were excellent. Service at the restaurant was also very good. Air conditioning in rooms also excellent, which is very important in Cartagena.

Cons: I've stayed at this hotel before and saw it had deteriorated since my last visit. Bathrooms are in serious need of upgrading from wear. Rooms smelled of mildew.

Pros: The room I stayed in was big it was actually 2 rooms, so like suite just other room instead of couches and resting area was two single beds but it was spacious!

Cons: It is a litle bit outdated and some cosmetic fix ups is needed!

Pros: TV did not work when we checked in but they did bring a new one Housekeeping did not leave soap, shampoo or towels when we checked in Only one key card available. No way to lock the door from the inside. Only one outlet by the bed works

Cons: Housekeeping did not leave towels for the second day, left the dirty ones on the floor, staff did not bring new ones up after we called Toilet is ragged Window in bathroom is broken and permanently open Room 801 Specficially

Pros: Me gusto la ubicación tomando el ticket del bus que permite conocer la ciudad(tour), puedes adquirirlo y tienes un punto central adecuado para conocer cartagena.

Cons: Si gusta de la playa es una buena opción, comodo y con instalaciones agradables. Cerca de los restaurantes y zona para caminar.

Pros: Leaving it

Cons: This hotel is by no means in any world a 4 Star hotel, 2 stars is a stretch. No towels in the room, internet not working, over 20 year old televisions, no remote control, rude and unprofessional staff, the list goes on and on.

Cons: Not towel ready after check in!!

Pros: Location

Cons: Would never recommened. Had an incident with a medical emergency emergency and they were more concerned about the extra billables yo my account than the medical situation we were experiencing as family. Never stay there. Doesnt compare to USA hotel svcs.

Pros: Definitely NOT a 4 star hotel, therefore advertised rating is very misleading & disappointing! Will not stay there again!

Cons: Nothing there to like, unless I had booked a 2.5 star rated hotel as this was far from a 4 star.