Cartagena hotels near Casino Rio

Pros: Staff was super friendly and helpful. Bell hops were awesome!

Cons: Dinner menu was just ok. Some choices ran out which was disappointing. Noise from street was a little loud at times, bit that is not the hotels fault

Pros: loved the baby deer, sloth, toucan. Nice sheets!

Pros: Beach and pool areas

Cons: Check in / Check out Old furniture Poor breakfast

Pros: Staff very attentive and tasty breakfast. Comfortable rooms.

Cons: The outside bar food at pool could be better quality.

Pros: The pool and location is ok but hats all.

Cons: I knew 30 seconds in it would not be good when the desk agent asked more than immigration about the stamps in my passport, then asked my girl friend in Spanish about the stay rather than to me in English. My request upon booking was ignored for a king bed in a quiet location. We got 2 queen beds in a mold ridden room we could hear the AC leaking but the sound of the staff area and their loud talking and banging drowned out most. They told my friend we could upgrade for a fee so there were king beds available but for an extra fee. When I booked I was told no fee if available. The house wine at the pool was 80 pesos the other wines are double. I assumed house might be Colombian or Chile or Argentina but to produce a horrid dark yellow Italian Chardonnay that looked like it had been sitting in the sun for a few years is nothing short of a joke. Bottom line not worth the money, this is a 2-3 start hotel at best and worth no more than $40/50 per night. I love the colonial hotels but to beat the new ones with nice pools they need to deliver in other areas and this fails in all areas. I am sitting in the Intercontinental typing this, it was cheaper per night and the pool, facilities and staff are a million times better. I will never go back here even the checkout was a nightmare just a backward thinking mentality.

Cons: 1. Attitude of the staff 2. liers 3. accommodations in the rooms 4. same type of breakfast everyday

Pros: Animals in the grounds: Deer (at least 2) wandering around, a sloth, colourful large-beaked bird. The pool is awesome. And pool-side dining staff were great.

Cons: Reception staff are a bit odd. Normal things like getting a spare room key card seemed very difficult for them. Room was ok, large but old (I think I was in the old building).

Pros: Beautiful property ,very clean , close to the beach

Pros: The pool area is lovely and all the little sitting areas in the palm trees.

Cons: Rooms are very basic.

Pros: Always a pleasure to stay here - we have a girl of 3 years old and she really likes it. Wild deers/ rabbits / birds all over the property. Great pool with different levels.

Cons: Food was not fantastic - room for improvement

Pros: The pool area

Cons: Unfriendly staff Food quality poor Household staff not efficient. ..... rooms not cleaned till Late in evening and issues getting replacement towels on more than one occasion.

Pros: Services and facilities

Cons: Multi level hotel with difficult and possible access for caring your own luggage fortunately they had bellhops to do it some other rooms are faded and required total rehabilitation

Cons: Not a fan of the breakfast. No microwave in room

Pros: Beautiful views of the beach. Easy access to the beach. Very clean and the breakfast was well done. Close enough to the historic areas that it is very easy to get there and enjoy Cartagena! Fairly quiet part of town.

Cons: Bocagrande area is boring but isn't the hotel's fault--the best food, bars, and atmosphere are in the historic or San Diego regions. Public beach is busy and there are a lot of peddlers . A lot of traffic nearby.

Pros: Stacked up mini bar Magnifying mirror

Cons: There weee no instructions for the safe -didn’t know how to operate

Pros: Great location, nice staff

Cons: The hotel is a little bit old. The breakfast isn't good, there weren't many options to choose, and every single day they offered the Same options

Pros: The position near the beach, supermarket and the center of the city. The staff.

Cons: The hotel is old, compared to Italian 3 stars hotels. The room hasn’t opening windows, the bathroom is washed-up, the beach isn’t proper of the hotel as indicated on booking, so you need to pay to stay on the beach. The breakfast is not the American ones, there is very little choices.

Pros: Everything

Cons: No balcones

Pros: Good value for money if you don't want to pay thru the nose to stay in the old town

Cons: Facilities are a bit dated and in the want for a renovation, but other than that the hotel is fine

Pros: The staff are very friendly and the reception is quick for check in

Cons: Breakfast was poor with limited choice of food

Pros: Great location. Very clean. Nice lobby and guests areas. Great pool and the view is very nice. The included breakfast was a nice bonus and there was plenty to choose from. The value for the price was very good. Even the transportation service provided by the hotel was pretty good, I would recommend using them whenever you need a ride. They are very reasonable and always friendly/courteous and very helpful.

Cons: We liked everything about the hotel.

Pros: Everything

Cons: None

Pros: Views are spectacular and the room was very comfortable.

Cons: Description of room said it had a coffee maker (one of the reasons I paid for superior room) but there was no coffee and even after asking the front desk to send it, it never arrived (they also said there may be a cost). Also, the water in the room is way over priced. I would expect a 5 star hotel to offer at least one complimentary bottle of water (and if there's a coffee machine there should be complimentary coffee).

Pros: Location Rooms Breakfast Staff

Cons: N/A

Pros: Water leaks in room. Very unprofessional treat at check in. Elevator must be seen by a technician. It does not stop at 9. And the other one does not work at all.

Cons: Not a 3 star hotel. Not recommended it Very disappointed.

Pros: - place in center of Main Street so really easy to get to everything - staff was very helpful kind and smiling - all inclusive is a good plan for your holiday it take stress of always having to eat out pay for all etc - pool good temperature and clean also lifeguard is kind and on the ball - very very comfortable bed and air conditioning in the room - bar generous amount of alcohol in drinks and serve wine free of charge in evening

Cons: - Wifi no wifi in the rooms and restaurants and poor quality in lobby and by the pool - no tv channel in English only Spanish!! - no hot water for 2 days (pipe had broken) but everytime we asked they said 25min for hot water ... Breakfast buffet always same ok for 1st days but after 11 it’s a bit repetitive - bar choice of cocktails poor and served in plastic cup picnic style

Pros: Location,breakfast was excelente.

Cons: The air conditioer in my room was not working rlght.

Pros: The included breakfast.

Cons: I had to check out early and the staff was non-responsive and not helpful at all. The room was horrid - old and needed updating. There also was no WiFi in my room. In this day in age, how is that even possible?!

Pros: The towels services

Cons: The 15 floor tower has only one elevator, small, old, slow. The other is out of service. The water do not reach all the time to the top. The rooms have strong mold small. The AC leaks. We found cucarachas, bus, inside the room. The shower was with a fabric curtain instead of a plastic one. The food was full of carbohydrate, little vegetables, no seafood, the fish was slided and deep fried. Entertained was more a bully to the guests than shows. Some hotel crew was somehow rude.

Pros: The value for the price.

Cons: The variety of the buffet menu.

Cons: This is the worst property I have ever stayed at. I had them change my room and even still was not happy. The elevator didn’t work, and the 1st room was a disaster. I pulled down the blind and many pieces of it fell on the bed. The door was not sound proof and didn’t have a functioning chain. The bathtub enamel was separating and would have cut my foot if I got in it. There is mold on the walls and baseboards. There is no hot water. The second room wasn’t much better. The bed was about as comfortable as sleeping on a cement sidewalk. I have never been more disappointed in a hotel in my life!

Pros: Bad staff, particularly security. Horrible beds, dirty and outdated.

Cons: Charged misterious extra fees. All inclusive food is bad. Rooms are terrible . A total rip off.

Pros: The staff were nice.

Cons: The AC and elevators didn't work well. We sweated all night long in a sub par room that was overpriced. The staff were accomodating, but building is old and needs lots of system updates (AC & elevators). Definitely not worth what it costs to stay there.

Pros: Has place in the beach, nice pool, and a really nice all inclusive

Cons: .

Pros: Just the location to be honest

Cons: To have a functional safe, a clean room with no rare smells, and an AC that works well and quietly, and i almost forgot functional elevators :)

Pros: Nothing - we will never stay here or at an associated property again, and would strongly recommend anyone from staying here as well

Cons: Of the last 5 years of 1500+ nights in hotels, I have never encountered a worst place to stay in my life. This is unlike any other property with rules and processes carefully designed to make a guest's experience challenging. 1. Check-in only takes an hour at the front desk, accepting payment usually results in US banks blocking your card due to suspected fraud, and guests can count on another 30 min before room inspection can be complete and a key is obtained 2. Wifi is non-existant 3. There are strange restrictions around where you can move around the hotel as well taking your room towel out of the room (really?) 4. Exercising "discipline," redundant process, and rules requires a lot of monitoring and staff, and the hotel has impressively invested plenty of manpower in that area 5. Oh and don't dare leave your key in your room, it will only take several hours for the hotel to find a locksmith...one would have thought to keep duplicates right? 6. Though it is all-inclusive, the alcohol quality is bound to make you sick and the food is mostly uncooked. Be prepared to eat/drink outside for all 3 meals. I am surprised that the hotel is still up and running. We were a group of 8 who spent most of our time outside the rooms, but whatever moments were at the hotel, were not conducive to a convenient existence.

Pros: Excellent location in front of the beach and very close to restaurants in a very nice part of the city.

Pros: Wonderful staff, great rooftop pool, good prices

Cons: Weak A/C in room, crowded elevators

Cons: Your booking was for the cheapest I wonted ocean view, got city, wasn’t happy.

Pros: Hotel not for me. Concerned with quantity not quality

Cons: Everything

Pros: Close to everything

Cons: Location was too busy and crowded with vendors and I didn’t enjoy the breakfast at all

Pros: Is an old hotel that need a extreme makeover to update their rooms and facilities

Pros: Great location with a convenient nigh club to party. Lots of taxis around willing to help you with transport. Breakfast buffet was delish!

Cons: Lots of pushy sellers. But that’s all over the city!

Pros: The all staff are very friendly

Pros: The staff we very friendly. The location is excellent.

Cons: The swimming pool is not adecute for children and is too noisy when everyone want to listen their own music. The fridge in the room was very dirty.

Cons: Hotel too old.very expensive with low level of comforts

Pros: The breakfast was amazing!! One of the best breakfast ever! A lot of options, fruits and the best part: the guys who make eggs however you want them and the healthy juices. We were sad the last day because we wouldn't enjoy them again.

Cons: There were hairs in the shower when we arrived and bad coffee, which is sad for Colombia; abd the Juan Valdez option that they provide in the room is decaf. Also, the beach that is in front is unbearable, all those street vendors harassing you, especially when you're with someone who looks foreign. We had to pay to go to one of the islands to get some rest and peace. Next time we will aim for a hotel with a private beach.

Pros: The location in Boca Grande is good. It is a 10 min ride by cab to the old City, so not bad. The room was very spacious.

Cons: The bathtub/shower was quite basic and not covered with tiles (but with cement), so it did not feel very hygienic. The sound isolation of the rooms is really bad (the door is extremely thin), so you can hear everyone from the corridor as if they were in the room. The staff was ok (polite but not overly polite). Most of them do not speak english. The breakfast was ok (nothing exceptional). The laundry service is too expensive. I don't know if it was overpriced because it was around New Year's eve but the price-to-value ratio was not satisfactory (we were offered much more for lower/similar price elsewhere (at least in Bogotta)).

Pros: Pool and room were good

Cons: The restaurant service was slow and no ambience. Staff could be friendlier

Pros: Good location, room was clean, nice pool and decent breakfast.

Cons: Staff very slow at doing anything, had to wait 15-20 minutes at check in and no reason why. No set fee's or charges, ie i lost my room key and had to bribe a staff member a random amount to give me a new key. Managed to barter him down to an acceptable price - wouldn't expect this of a good hotel. Tour's are very poorly organised and no one explains to you what is going on, better places to stay

Pros: The staff was very nice from the beginning! It was also in a central location that made it easy to get around the city.

Cons: The bathrooms door could not be closed or else it was difficult to open again. Breakfast was not the best but had a variety of options. Also the pool is under a shaded area making the water really cold.

Pros: The staff was amazing, super friendly. Check in was at 15, we arrive earlier and they gave us the rooms anyway. Everything was clean and tidy. Two blocks away from the beach and close to restaurants, drugstores and grocery stores.

Cons: Not clean, stains everywhere, dead bugs in room

Pros: good breakfast, staff very kind, cleaness in the room every day., quiteness good aircon!

Cons: maybe a better view., the pool is small

Pros: Location very central - Breakfast was good. Good customer service

Cons: N/A

Pros: The location was excellent

Cons: There were inconveniences with the WiFi signal, and the staff solved it 2 days after.

Pros: Location definitely, everything is close to the hotel, foot, shopping and the super markets, comfortable

Pros: nice clean and open / welcoming entrance; clean and spacious, quiet room

Cons: i asked for a towel to be brought up that never came