Cartagena hotels near Casino Rio

Pros: Food

Cons: Ugh, it is impossible to enjoy the beach. So many peddlers harassing guests the second you step out. Would rather have stated in old town since no beach time was had.

Pros: Impecable service accross the facilities.

Cons: The photos don't describe reality... very small relaxation area. 2/3 of the swimming pool area are under civil work, with obvious reduction on the available area and construction noise all day. Not fair to those who come with family expecting a large complex,

Pros: The location was very beautiful

Cons: We were offered a discount off breakfast if we paid in advance. However when we checked out the itemized bill clearly stated "breakfast upsell" on it. We were also charged $50 USD for pool towel cards that we never received at check-in

Pros: Location

Cons: The main pool was being redone. Many of the staff don't speak English which was surprising for an American hotel chain.

Pros: Excellent reception and door staff, restaurant has good selection and rooms were clean and well attended. Close to little restaurants, coffee shops etc. Windows have good darkening curtains.

Cons: During Cartagena Week, concerts and music to be expected. Call ahead to see if there will be late night music on hotel beach front. Bit dated but totally acceptable.

Pros: Comfortable beds

Cons: The refurbishment on the pool and the children’s play area

Pros: Nothing

Cons: Food is terrible, and services, is not controlled is not a manager to spoke, the employees a the restaurant the hams fealty.the place is in construction, pool is very old

Pros: I liked the fact they had a travel agency to book my trips day before. The pool is huge lots of space. The pool bar is great. Great drinks. Check in was fast and they even signed me up with a hilton account for free. I asked to leave my luggage for my flight so i could do some extra stuff and they helped me with that. So i was very happy. Me and my fiancé were treated like royal. I would come back. Thank you Hilton Cartagena!!!

Cons: Didnt like that fact i got a lil hot at night. So i had to get up at night and reset the air conditioner. I asked for a late check out but they didnt have the space. The hotel was booked 100%. All around i dont have not really bad to say.

Pros: Loved the property! Very nice resort style hotel. The bar inside was a good place to lounge. The tennis courts and tiki bar by the pool were also cool places to hang out.

Cons: If you have a guest spend the night they will charge you for the extra person.

Pros: Sun , pool bar ,breakfast and happy hour in the executive longe,room was clean size of room was good.

Cons: Pool was being constructed,when booked this was not on website so was given breakfast for all our party as a compensation ,but we had also booked this hotel for the pool and the children playroom for children,which was being decorated which we was not aware of this ,stay in old walled city hotels amazing atmosphere,bars and restaurants.

Pros: Where to begin? Amazing staff, great location, wonderful breakfast. Everything exceeded my expectations. Big kudos to the staff, they went above and beyond, always with a smile on their face

Cons: Nothing

Pros: The location was fantastic very helpful staff I would definitely would come back again.

Pros: We upgrade and paid to have a room with balcony which had very good views.

Cons: No coffee facilities in the room. Swimming pool needs upgrade, so do the towels. Hotel is next to the beach, but to use loungers extra charge, also the beach is not relaxing as too many people trying to sell you things or are very pushy with offering different services...

Pros: I loved the staff and very friendly and safe. The pool was over crowded but we weren't there for that. The room was clean spacious and view was amazing. People are friendly and helpful for everything, breakfast, lunch, dinner, spa, and front desk. We would stay again.

Cons: Only downfall was the pool hours where early and no hot tub and over crowded with children. There should be adult swim 8pm-11pm.

Pros: The omlette cook just kept smiling no matter the line. Cindy was so kind to make reservations at restaurants. During check out at 430 am, a to go breakfast was presented. Super location, super service. Hotel also had great beach security.

Pros: Location, restaurants, food and rooms.

Cons: Swimming pool is very small. Next door building is unfinished and therefore this makes a very negative impact on the view.

Pros: The hotel is positioned well, with nicely decorated rooms, the view of the sea is nice. The Lobby is poor with mildew and mold odor, I was in the 16 floor, the corridor stinks, there is a permanent smell of burnt frying oil, of fried fish, fried eggs at any given minute of the day. The same bad smell hits you when you go to eat breakfast. If you have allergies or have a bronchial issues you will get sick from this air quality. I will never recommend this hotel to anyone no ever go back there

Pros: Very nice room and very clean. Good location on the beach. Nice staff

Pros: Service and Staff were excellent, very friendly and attentive

Cons: No

Pros: Location is the best. Also the hotel has an exit to the beach that is great because you do not have to pass the street. This is was a present to my sister and nice they enjoy the time in the hotel.

Cons: Base on my conversation with my sister there is not negative aspect to share.

Pros: We had a nice size family suite. The restaurant staff was very friendly

Cons: Because of the pictures on the website, we expected the hotel to be a bit newer.

Pros: I wish that they had better internet service. It either didn't work at all or was too slow.

Cons: They need to speak better English to accommodate their guests, since this is a hospitality business.

Pros: The staff is very friendly and prompt this hotel is a great value if you’re going to Cartagena this is the place to stay

Pros: Great sea view, nice big room.

Cons: Breakfast is missing fresh vegetables, coffee is served by waiters, you cannot take it by yourself.

Pros: The hotel offers great comfort. The pool next to the beach is wonderful. The breakfast was so delicious. The bedrooms are very clean and comfortable.

Cons: I didn't like the prices. It is a little bit costly the food.

Pros: Room size, cleaning less,staff support was great!! Breakfast was awesome!! Pool was superb and the beach front view was extraordinary!!

Cons: Beach vendors! What a pain the butt!! They harass you the entire time while you're on the beach! Don't accept or take anything from them, unless you plan on buying it!

Pros: Wife had massage by the pool. The view.

Cons: The a/c broke and had maintenance come on 4 occasions. Furniture is old. Shower keys turn and turn nothing happens. Hot water takes for ever! Bar downstairs is the size of the bathroom and closes at 10pm. Breakfast buffet is nothing like in Medellin, Bogota or Cali branches. They should have music and bar by the pool. Kitchen sink was filthy.

Pros: The bed

Cons: Too much stairs

Pros: every thing

Cons: nothing

Pros: I did like the breakfast every morning . They offer a nice variety of fruits and breads to go with your choice of style eggs made to order.

Cons: I didn't like the fact that the Ac was not working properly . We had two rooms in our stay and both had cooling issues.

Pros: Check in was really easy, the room was great, we really love staying here

Pros: Water leaks in room. Very unprofessional treat at check in. Elevator must be seen by a technician. It does not stop at 9. And the other one does not work at all.

Cons: Not a 3 star hotel. Not recommended it Very disappointed.

Pros: - place in center of Main Street so really easy to get to everything - staff was very helpful kind and smiling - all inclusive is a good plan for your holiday it take stress of always having to eat out pay for all etc - pool good temperature and clean also lifeguard is kind and on the ball - very very comfortable bed and air conditioning in the room - bar generous amount of alcohol in drinks and serve wine free of charge in evening

Cons: - Wifi no wifi in the rooms and restaurants and poor quality in lobby and by the pool - no tv channel in English only Spanish!! - no hot water for 2 days (pipe had broken) but everytime we asked they said 25min for hot water ... Breakfast buffet always same ok for 1st days but after 11 it’s a bit repetitive - bar choice of cocktails poor and served in plastic cup picnic style

Cons: I arrived few minutes after 1 pm meanwhile i was moving from one side to another side til almost 12 am, the room was not what I reserved, the air condition was not working, the bathroom was big, but not for handicap service

Pros: Bad staff, particularly security. Horrible beds, dirty and outdated.

Cons: Charged misterious extra fees. All inclusive food is bad. Rooms are terrible . A total rip off.

Pros: The staff were nice.

Cons: The AC and elevators didn't work well. We sweated all night long in a sub par room that was overpriced. The staff were accomodating, but building is old and needs lots of system updates (AC & elevators). Definitely not worth what it costs to stay there.

Pros: Seriously the worst value, I booked it on the pics on booking.com. Airconditioning was kaput. Asked for another room which I got, with airconditioning kaput as well. Elevators are horrible, very long waiting and other elevators broken. Had to go to reception to get soap which was missing in bathroom. This hotel is run as a gettaway for local families. Very strange booking.com advertises this property to locals. Buildings and everything else in desperate need of complete refit.

Cons: Just about everything. Broken security latch on the room door. Safe loose in closet, not bolted.

Pros: Just the location to be honest

Cons: To have a functional safe, a clean room with no rare smells, and an AC that works well and quietly, and i almost forgot functional elevators :)

Pros: Nothing - we will never stay here or at an associated property again, and would strongly recommend anyone from staying here as well

Cons: Of the last 5 years of 1500+ nights in hotels, I have never encountered a worst place to stay in my life. This is unlike any other property with rules and processes carefully designed to make a guest's experience challenging. 1. Check-in only takes an hour at the front desk, accepting payment usually results in US banks blocking your card due to suspected fraud, and guests can count on another 30 min before room inspection can be complete and a key is obtained 2. Wifi is non-existant 3. There are strange restrictions around where you can move around the hotel as well taking your room towel out of the room (really?) 4. Exercising "discipline," redundant process, and rules requires a lot of monitoring and staff, and the hotel has impressively invested plenty of manpower in that area 5. Oh and don't dare leave your key in your room, it will only take several hours for the hotel to find a locksmith...one would have thought to keep duplicates right? 6. Though it is all-inclusive, the alcohol quality is bound to make you sick and the food is mostly uncooked. Be prepared to eat/drink outside for all 3 meals. I am surprised that the hotel is still up and running. We were a group of 8 who spent most of our time outside the rooms, but whatever moments were at the hotel, were not conducive to a convenient existence.

Cons: Wifi service could be better

Cons: I need the invoice for my stay at the Hotel, at the front desk just gave a receipt. I was on business trip, I need the invoice to report my expenses. at the check out, they told me they don´t have the invoice, where can I claim one.

Pros: food was ok , dinning room too crowded

Cons: the resort it so old, it needs a lot of work the swimming pool too small and the only had one. I have stay at De Cameron in Panama and el Salvador and that's why we choose this one thinking it was going to the same. We made a very bad decision. very disapointed

Pros: central location, close to the beach, friendly and helpful people, good food

Cons: the resort is a little bit run down, in my opinion is not worth the money. half of the regular price would be more accurate for this 3 star resort

Pros: I loved the restaurants and the entertainment at Decameron Cartagena especially the bartender Raul . He was special to us

Pros: View

Cons: Staff has very poor costumer service skills

Pros: The location is pretty good: by the sea and in town. We can enjoy a variety of food all the time: from early morning till late afternoon. The premises are quite satisfactory

Cons: Nothing

Pros: the bed was great although it had a terrible humidity smell they upgraded me to a junior suite I had a balcony but the door couldn't be opened

Pros: Great hotel on the main road with lots of restaurants nearby. Not directly on the beach, just a street away. The pool was small but clean and nice to have. Sitting area in the sun and under shade. The buffet breakfast was good with fresh fruit, juice, scrambled/hard boiled eggs, empanadas, bread, and cereal. The room was small but clean with a big window. AC worked really well and the bathroom was great with a big shower. There is a casino on site and we looked around but didn't spend time there. Seems nice.

Cons: Nothing bad to say.

Pros: The staff were generally friendly and the location was good in Bocagrande

Cons: The bed was rock solid and gave me backache. The shower took over 5 minutes to warm up. The walls were paper thing and I could hear water running plus movement and talking all the time. The windows were single glazed and I could hear the noise from the street all night. The room was very basically decorated and was old and tired. The breakfast was very basic and very salty. Some gym equipment was out of order.

Pros: The staff are very courteous and attentive

Cons: Too much noise from outside. The bed is a little hard.

Pros: Breakfast was great.

Cons: The room didn't have ventilation so there was a slightly smell of humidity. Also the room's door didn't have a proper key card, the system broken so I had to use a metal key for the door and a card key for the electricity into the room.

Pros: location to our previous hotel and only option at last minute because immigration would not net us leave. One of the bell hops had great English and was the most helpful.

Cons: The dead bolt did not work on our door. The water went out for the majority of the day. The breakfast did not have enough food and did not replenish when it ran out. The fridge did not work.

Pros: Nothing

Cons: Noisy , the room wasn’t clean , it smell bad

Cons: No botones!