Cartagena hotels near Plaza de la Aduana

Cons: N/A

Cons: Attention by clerk and room were very old, and very far from installations. It was the last room of the hotel. When enter to the room it was full of Mosquitos and smell around was nasty.

Cons: pool was being renovated and rooms were tiny

Cons: Room windows cannot be opened. Stairwell was painted midday, heavy paint fumes filled the hallway.

Cons: Facilities are a bit dated and in the want for a renovation, but other than that the hotel is fine

Cons: Not a fan of the breakfast. No microwave in room

Cons: Wifi again was bad

Cons: absolutely nothing;only that the stay ended too quickly...LOL

Cons: Multi level hotel with difficult and possible access for caring your own luggage fortunately they had bellhops to do it some other rooms are faded and required total rehabilitation

Cons: I was threatened by one of the employees. He also followed me around. I didn't sleep the first night because they put me in in area next to a busy road. It was like sleeping outside next to a freeway it was so loud.

Cons: A/C wasn't working properly. Room was stifling. They were unable to fix it. Be weary of hidden costs on your bill. Very deceptive, had extra charge that were not disclosed up front. Do not stay here.

Cons: Check in / Check out Old furniture Poor breakfast

Cons: The WiFi Internet connection was really bad

Cons: The buildings are in need of repair from deferred maintanance

Cons: For 4 or 5 star hotel, I expected a formal dining restaurant; I expected the mini bar to be fully stocked. I expected quality service from the housekeeping staff...returning to my room and finding no toilet paper is unacceptable....having one glass in the bathroom for a room for 4 people is unacceptable. My one and only significant complaint is with customer service and being subjected to maintenance activity on a much too regular basis.

Cons: WiFi was limited and difficult to connect to. Be aware of the beach vendors who may try to rip you off (not really a hotel issue)

Cons: 1. Attitude of the staff 2. liers 3. accommodations in the rooms 4. same type of breakfast everyday

Cons: Staff had a bad attitude, particularly servers and doormen even front desk people.

Cons: Uf you have to or want to fo every day to old town, Its so far, and taxis are expensive.

Cons: No hot water in the shower.

Cons: They never had any towels you had to constantly ask for some.

Cons: They didn't prepare for the season so they had problems with the towels, also the service is not so good and the breakfast vas horrible.

Cons: Underwear with used female sanitary napking hanging from bathroom door. B Bathroom lacks lighting (light is very dim). A/C set on very cold temperature which you couldn't adjust, only turn on/off. Bathroom door locked me in the bathroom without being able to exit. Overall, no attention to detail.

Cons: Of the last 5 years of 1500+ nights in hotels, I have never encountered a worst place to stay in my life. This is unlike any other property with rules and processes carefully designed to make a guest's experience challenging. 1. Check-in only takes an hour at the front desk, accepting payment usually results in US banks blocking your card due to suspected fraud, and guests can count on another 30 min before room inspection can be complete and a key is obtained 2. Wifi is non-existant 3. There are strange restrictions around where you can move around the hotel as well taking your room towel out of the room (really?) 4. Exercising "discipline," redundant process, and rules requires a lot of monitoring and staff, and the hotel has impressively invested plenty of manpower in that area 5. Oh and don't dare leave your key in your room, it will only take several hours for the hotel to find a locksmith...one would have thought to keep duplicates right? 6. Though it is all-inclusive, the alcohol quality is bound to make you sick and the food is mostly uncooked. Be prepared to eat/drink outside for all 3 meals. I am surprised that the hotel is still up and running. We were a group of 8 who spent most of our time outside the rooms, but whatever moments were at the hotel, were not conducive to a convenient existence.

Cons: Not a 3 star hotel. Not recommended it Very disappointed.

Cons: Charged misterious extra fees. All inclusive food is bad. Rooms are terrible . A total rip off.