Cartagena hotels near Plaza de la Aduana

Cons: still waiting on the towels I asked multiple times for .....

Cons: The hotel is far from the walled city, and the taxi situation is really bad, you have to haggle to get a decent fare, and the drivers are very rude. The hotel should have its own shuttle to take people to/from the walled city and the airport. They have a car service, but its expensive. Also, the breakfast is not very good, the food does not seem fresh, and the coffee is terrible. Service is very slow, and the servers do not seem very motivated. The hotel only has 1 restaurant that is outdoors, for a property that size, there should be at least 1 more restaurant, indoors.

Cons: We had a suite with two bathrooms. Water drained very slowly in both showers, overflowing into the bathroom floor in one if you didn't quickly turn off the water (2 minutes?), while the other one had elevated tile added around the side so you could take longer shower but you'd be standing in stagnant water. I got the distinct impression this was a permanent feature when employees came to act as if to "fix" the problem, worked on both bathrooms, and left with no improvement whatsoever.

Cons: Beach vendors! What a pain the butt!! They harass you the entire time while you're on the beach! Don't accept or take anything from them, unless you plan on buying it!

Cons: The beach wasn't relaxing at all. The vendors are extremely aggressive. They line up at your cabana and you can barely close your eyes for 30 seconds. They start massaging you and asking for money. We were there for 3 days and only went to the beach 1 day.. Stay in old town and enjoy the history and market where you go to vendors, not the other way around.

Cons: I didn't like the prices. It is a little bit costly the food.

Cons: They need to speak better English to accommodate their guests, since this is a hospitality business.

Cons: N/a

Cons: I didn't like the fact that the Ac was not working properly . We had two rooms in our stay and both had cooling issues.

Cons: pool was being renovated and rooms were tiny

Cons: Room windows cannot be opened. Stairwell was painted midday, heavy paint fumes filled the hallway.

Cons: I was threatened by one of the employees. He also followed me around. I didn't sleep the first night because they put me in in area next to a busy road. It was like sleeping outside next to a freeway it was so loud.

Cons: A/C wasn't working properly. Room was stifling. They were unable to fix it. Be weary of hidden costs on your bill. Very deceptive, had extra charge that were not disclosed up front. Do not stay here.

Cons: For 4 or 5 star hotel, I expected a formal dining restaurant; I expected the mini bar to be fully stocked. I expected quality service from the housekeeping staff...returning to my room and finding no toilet paper is unacceptable....having one glass in the bathroom for a room for 4 people is unacceptable. My one and only significant complaint is with customer service and being subjected to maintenance activity on a much too regular basis.

Cons: The WiFi Internet connection was really bad

Cons: WiFi was limited and difficult to connect to. Be aware of the beach vendors who may try to rip you off (not really a hotel issue)

Cons: absolutely nothing;only that the stay ended too quickly...LOL

Cons: The buildings are in need of repair from deferred maintanance

Cons: Staff had a bad attitude, particularly servers and doormen even front desk people.

Cons: Multi level hotel with difficult and possible access for caring your own luggage fortunately they had bellhops to do it some other rooms are faded and required total rehabilitation

Cons: 1. Attitude of the staff 2. liers 3. accommodations in the rooms 4. same type of breakfast everyday

Cons: Check in / Check out Old furniture Poor breakfast

Cons: Wifi again was bad

Cons: They never had any towels you had to constantly ask for some.

Cons: Underwear with used female sanitary napking hanging from bathroom door. B Bathroom lacks lighting (light is very dim). A/C set on very cold temperature which you couldn't adjust, only turn on/off. Bathroom door locked me in the bathroom without being able to exit. Overall, no attention to detail.

Cons: Uf you have to or want to fo every day to old town, Its so far, and taxis are expensive.

Cons: No hot water in the shower.

Cons: They didn't prepare for the season so they had problems with the towels, also the service is not so good and the breakfast vas horrible.