Best Cartagena hotels near Puerta del Reloj
The Sofitel Legend Santa Clara is a hotel filled with stories. Housed in a former convent, it offers the perfect blend of colonial architecture and French luxury. Its privileged location is close to Cartagena's main tourist attractions. Enjoy the comfort of the rooms and suites, as well as personalized service, gourmet cuisine, an upscale spa and meeting rooms offering modern technology for events, conventions and weddings. (RNT [Registro Nacional de Turismo - Spanish national tourism register] 5519)
Overall 9,3 Excellent
Based on 3 311 reviews
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- Couples
- Families
- Business
- Solo
Excellent
9,6
Pros: First Class service! I unfortunately forgot some clothes when I checked out. But Rudi and the amazing butler service was able to mail my belongings to me all the way to Medellin. Thank you so much!. This property is top notch!!
Excellent
9,2
Pros: We thoroughly enjoyed our stay at this hotel - common areas are magnificent, staff is adorable and the breakfast is great (a buffet with plenty of choice). There is real attention to detail at this hotel. We wish we had been able to stay longer.
Excellent
10,0
Pros: The Santa Clara is exceptional in every sense. The decor, the service, quality of the food, everything is always on point.
Excellent
9,2
Pros: Wonderful and picturesque setting - the central courtyard might be the most beautiful setting that I've ever seen in a hotel... The pool was excellent and very large, with a good selection of surrounding tables and sun loungers for relaxing. The bed was also very comfortable and we enjoyed having a balcony included in our room.
Good
6,3
Pros: Location
Excellent
10,0
Excellent
10,0
Pros: The room, the spa
Good
7,1
Pros: The location is perfect to go around the center of Cartagena. The facility and the rooms are nice walking in the inner garden and around the facility is an experience. Breakfast has many choice and quality is good.
Good
7,5
Pros: The building is beautiful. Beds were very comfortable. Swimmingpool is very nice.
Details
Reviews
Overall 9,3 Excellent
Based on 3 311 reviews
Location
9,6
Vibe
9,4
Amenities
9,4
Pool
9,2
Bar
9,0
Service
8,9
Breakfast
8,7
Food
8,3
Room
7,7
WiFi
6,7
Value
4,5
Location
9,5
Amenities
9,4
Pool
9,3
Vibe
9,3
Bar
9,2
Service
9,1
Breakfast
9,0
Food
8,7
Room
7,6
Value
4,8
Location
9,8
Amenities
9,3
Vibe
9,2
Pool
8,8
Breakfast
8,7
Service
8,6
Room
7,1
Value
4,8
Location
9,6
Amenities
9,5
Pool
9,3
Service
9,3
Bar
9,2
Vibe
9,2
Breakfast
8,5
Cleanliness
7,5
Room
7,1
Wellness
6,2
Location
9,6
Amenities
9,5
Vibe
9,1
Service
8,9
Room
7,0
9,6 Excellent
Pros: First Class service! I unfortunately forgot some clothes when I checked out. But Rudi and the amazing butler service was able to mail my belongings to me all the way to Medellin. Thank you so much!. This property is top notch!!
Cons:
9,2 Excellent
Pros: We thoroughly enjoyed our stay at this hotel - common areas are magnificent, staff is adorable and the breakfast is great (a buffet with plenty of choice). There is real attention to detail at this hotel. We wish we had been able to stay longer.
Cons: Taking into account how beautiful this hotel is, the room we stayed in was slightly small and basic for the rate charged (around 300 euros a night).
10,0 Excellent
Pros: The Santa Clara is exceptional in every sense. The decor, the service, quality of the food, everything is always on point.
Cons:
9,2 Excellent
Pros: Wonderful and picturesque setting - the central courtyard might be the most beautiful setting that I've ever seen in a hotel... The pool was excellent and very large, with a good selection of surrounding tables and sun loungers for relaxing. The bed was also very comfortable and we enjoyed having a balcony included in our room.
Cons:
6,3 Good
Pros: Location
Cons: Room is very small for the cost.
10,0 Excellent
Pros:
Cons: Lights in the room could have been better
10,0 Excellent
Pros: The room, the spa
Cons: The service
7,1 Good
Pros: The location is perfect to go around the center of Cartagena. The facility and the rooms are nice walking in the inner garden and around the facility is an experience. Breakfast has many choice and quality is good.
Cons: the hotel cannot be considered as a luxury 5 stars hotel. It is an good hotel for family too many people but if you are looking for privacy as 5 stars luxury hotels should provide, this in not the hotel. The hotel staff has to be trained more they don't have sense of urgency: they booked two restaurants outside the hotel but we had problems when we arrived in the restaurant the reservation was made by the hotel... Further we encountered the problem that the sink and the shower in our room it was not working properly so after so many complains the staff moved us in another nice room.
7,5 Good
Pros: The building is beautiful. Beds were very comfortable. Swimmingpool is very nice.
Cons: The attitude was a bit arrogant. I am travelling with a friend native indian and at the door they kept asking where we were going (i could see that they were not asking others in that way and did not ask me the day before when i went on my own just to have a look). I thought it was all snobish and racist. The room was smaller than average I have seen in Colombia.
The Sofitel Legend Santa Clara is a hotel filled with stories. Housed in a former convent, it offers the perfect blend of colonial architecture and French luxury. Its privileged location is close to Cartagena's main tourist attractions. Enjoy the comfort of the rooms and suites, as well as personalized service, gourmet cuisine, an upscale spa and meeting rooms offering modern technology for events, conventions and weddings. (RNT [Registro Nacional de Turismo - Spanish national tourism register] 5519)
With a stay at Charleston Santa Teresa Cartagena in Cartagena (Cartagena Walled City), you'll be a 2-minute walk from San Pedro Claver Church and Convent and 8 minutes by foot from Puerta del Reloj. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Cartagena? This hotel has facilities measuring 2626 square feet (244 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Overall 9,3 Excellent
Based on 1 254 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9,6
Pros: Beautiful property in a great location.
Good
7,5
Pros: Excellent location
Excellent
10,0
Pros: I can't say enough about how much I enjoyed this hotel. You have all the amenities you could want from a top grade hotel, paired with a friendly/warm staff who make it feel more like a boutique hotel. The restaurant on the first floor (Harry Sasson) was also great. I will definitely stay here again when I return to Cartagena!
Excellent
10,0
Pros: Excellent hotel, the best large hotel in the Cartagena old town.
Excellent
10,0
Pros: A lovely property most centrally located , clean and with all the amenities required !
Good
7,5
Pros: Great location
Excellent
10,0
Pros: BREAKFAST WAS AMAZING BUT BIT EXPENSIVE.
Excellent
9,2
Pros: Outstanding service and friendly & accomodating staff. Hotel well kept and clean. Customer oriented services. My wife and I loved the hotel. Going back again
Excellent
9,6
Pros: Breakfast was delicious--I ordered a simple bowl of fresh fruit and coffee (both delicious), and the atmosphere of the courtyard was serene, a lovely place to start the day. Likewise for the roof terrace, lovely staff were very attentive.
Excellent
9,2
Pros: The food is really good, the location. One of the biggest pools in the old city.
Good
6,5
Pros: Hotel is in a prime location for the old section of Cartagena.
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Details
Reviews
Overall 9,3 Excellent
Based on 1 254 reviews
Location
9,7
Bar
9,1
Vibe
8,9
Pool
8,9
Room
8,3
Service
8,2
Breakfast
7,4
Value
3,4
Location
9,8
Service
8,2
Room
8,1
Comfort
7,5
Breakfast
7,1
Location
9,8
Service
8,4
Amenities
7,9
Room
7,9
Food
7,4
9,6 Excellent
Pros: Beautiful property in a great location.
Cons: Restaurant seemed very expensive and not worth it given so many other options in the immediate area.
7,5 Good
Pros: Excellent location
Cons: No view on the room
10,0 Excellent
Pros: I can't say enough about how much I enjoyed this hotel. You have all the amenities you could want from a top grade hotel, paired with a friendly/warm staff who make it feel more like a boutique hotel. The restaurant on the first floor (Harry Sasson) was also great. I will definitely stay here again when I return to Cartagena!
Cons:
10,0 Excellent
Pros: Excellent hotel, the best large hotel in the Cartagena old town.
Cons:
10,0 Excellent
Pros: A lovely property most centrally located , clean and with all the amenities required !
Cons: Nothing at all !
7,5 Good
Pros: Great location
Cons: Facilities need to be updated
10,0 Excellent
Pros: BREAKFAST WAS AMAZING BUT BIT EXPENSIVE.
Cons: THE EXTERIOR COLOR OF THE HOTEL
9,2 Excellent
Pros: Outstanding service and friendly & accomodating staff. Hotel well kept and clean. Customer oriented services. My wife and I loved the hotel. Going back again
Cons: The smell of molde in the rooms.
9,6 Excellent
Pros: Breakfast was delicious--I ordered a simple bowl of fresh fruit and coffee (both delicious), and the atmosphere of the courtyard was serene, a lovely place to start the day. Likewise for the roof terrace, lovely staff were very attentive.
Cons: Noise level is somewhat high for rooms that border the courtyard, but it did not really detract from my stay.
9,2 Excellent
Pros: The food is really good, the location. One of the biggest pools in the old city.
Cons: I think they can improve the outdoor areas with fans and outdoors air conditioning.
6,5 Good
Pros: Hotel is in a prime location for the old section of Cartagena.
Cons: Overpriced for what you get. Room faced interior open place in hotel and was extremely loud at all hours.
With a stay at Charleston Santa Teresa Cartagena in Cartagena (Cartagena Walled City), you'll be a 2-minute walk from San Pedro Claver Church and Convent and 8 minutes by foot from Puerta del Reloj. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Cartagena? This hotel has facilities measuring 2626 square feet (244 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Hotel Capilla del Mar in Cartagena (Bocagrande), you'll be steps from Bocagrande Beach and 9 minutes by foot from Rio Cartagena Casino. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Overall 9,0 Excellent
Based on 2 733 reviews
All reviews
- All reviews
- Families
- Couples
Good
7,5
Pros: We upgrade and paid to have a room with balcony which had very good views.
Excellent
10,0
Pros: Friendly service. Great location
Excellent
9,2
Pros: Gorgeous rooftop pool. Located close to restaurants and cafes. Very short and cheap taxi journey to get to the walled city.
Excellent
9,6
Pros: It’s right across de beach, air junior suite was HUGE and the kids loved it, the has their own bathroom, room with tv, mini fridge, living room and dining room. We enjoined the balcony to watch the sunsets after a beach day. The taxis were really cheap from the hotel to the walled city 8k pesos and 15k to the airport.
Excellent
9,6
Pros: I loved the staff and very friendly and safe. The pool was over crowded but we weren't there for that. The room was clean spacious and view was amazing. People are friendly and helpful for everything, breakfast, lunch, dinner, spa, and front desk. We would stay again.
Good
6,0
Pros: The hotel is positioned well, with nicely decorated rooms, the view of the sea is nice. The Lobby is poor with mildew and mold odor, I was in the 16 floor, the corridor stinks, there is a permanent smell of burnt frying oil, of fried fish, fried eggs at any given minute of the day. The same bad smell hits you when you go to eat breakfast. If you have allergies or have a bronchial issues you will get sick from this air quality. I will never recommend this hotel to anyone no ever go back there
Excellent
10,0
Pros: The breakfast was amazing! The view of the beach was beautiful. The staff was great and attentive. The room was clean.
Excellent
9,6
Pros: Super clean and spacious
Excellent
10,0
Pros: Great location. Nice rooms. Staff was very helpful.
Excellent
9,2
Pros: The breakfast was great. Good variety and changes from day to day. The hot chocolate is amazing.
Excellent
10,0
Pros: Service and Staff were excellent, very friendly and attentive
Details
Reviews
Overall 9,0 Excellent
Based on 2 733 reviews
Location
9,6
Service
9,3
Breakfast
8,9
Food
8,7
Cleanliness
8,6
Room
8,4
Comfort
8,3
WiFi
7,3
Location
9,8
Service
9,3
Cleanliness
8,8
Food
8,8
Breakfast
8,7
Beach
8,6
Comfort
8,4
Room
8,0
Location
9,7
Service
9,1
Breakfast
9,1
Comfort
8,6
Room
8,2
Pool
3,9
7,5 Good
Pros: We upgrade and paid to have a room with balcony which had very good views.
Cons: No coffee facilities in the room. Swimming pool needs upgrade, so do the towels. Hotel is next to the beach, but to use loungers extra charge, also the beach is not relaxing as too many people trying to sell you things or are very pushy with offering different services...
10,0 Excellent
Pros: Friendly service. Great location
Cons:
9,2 Excellent
Pros: Gorgeous rooftop pool. Located close to restaurants and cafes. Very short and cheap taxi journey to get to the walled city.
Cons:
9,6 Excellent
Pros: It’s right across de beach, air junior suite was HUGE and the kids loved it, the has their own bathroom, room with tv, mini fridge, living room and dining room. We enjoined the balcony to watch the sunsets after a beach day. The taxis were really cheap from the hotel to the walled city 8k pesos and 15k to the airport.
Cons: It’s a little old but good taking cared of, the attention at the beach wasn’t really good, they made us wait long times but there are other options at the beach. Tons of selling people at the beach, but overall was great!!!
9,6 Excellent
Pros: I loved the staff and very friendly and safe. The pool was over crowded but we weren't there for that. The room was clean spacious and view was amazing. People are friendly and helpful for everything, breakfast, lunch, dinner, spa, and front desk. We would stay again.
Cons: Only downfall was the pool hours where early and no hot tub and over crowded with children. There should be adult swim 8pm-11pm.
6,0 Good
Pros: The hotel is positioned well, with nicely decorated rooms, the view of the sea is nice. The Lobby is poor with mildew and mold odor, I was in the 16 floor, the corridor stinks, there is a permanent smell of burnt frying oil, of fried fish, fried eggs at any given minute of the day. The same bad smell hits you when you go to eat breakfast. If you have allergies or have a bronchial issues you will get sick from this air quality. I will never recommend this hotel to anyone no ever go back there
Cons:
10,0 Excellent
Pros: The breakfast was amazing! The view of the beach was beautiful. The staff was great and attentive. The room was clean.
Cons: The vendors outside harassing the tourists
9,6 Excellent
Pros: Super clean and spacious
Cons: I liked everything
10,0 Excellent
Pros: Great location. Nice rooms. Staff was very helpful.
Cons:
9,2 Excellent
Pros: The breakfast was great. Good variety and changes from day to day. The hot chocolate is amazing.
Cons:
10,0 Excellent
Pros: Service and Staff were excellent, very friendly and attentive
Cons: No
With a stay at Hotel Capilla del Mar in Cartagena (Bocagrande), you'll be steps from Bocagrande Beach and 9 minutes by foot from Rio Cartagena Casino. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Bar, 24-hour front desk, Newspapers, Terrace, Non-smoking rooms, Lift/elevator, Safety deposit box, Luggage storage, All public and private spaces non-smoking, Air conditioning, Designated smoking area, Sun terrace. Complimentary Wi-Fi. Business Center and Pool.
Overall 9,0 Excellent
Based on 411 reviews
All reviews
- All reviews
- Couples
Poor
0,0
Pros: The location is good
Excellent
8,8
Pros: Location, the staff, the free bicycles and breakfast.
Excellent
8,8
Pros: Had a small flood in our room during a storm and we were immediately given a new upgraded room
Excellent
10,0
Pros: Amazing hotel located right in the center of the city. Very well decorated and furnished. Best experience ever, and the staff the most friendliest I have met.
Excellent
10,0
Pros: We liked everything about the Ananda Hotel, the concierge was most helpful with restaurants and getting around. We took the advice of others that had stayed there and had dinner at the Hotel, it was excellent and good value. Breakfast was included and was again excellent.
Good
7,1
Pros: Beautiful property overall, could walk everywhere within the old town. Staff were friendly and helpful.
Excellent
10,0
Pros: Beautiful hotel with friendly and helpful staff. Situated in the heart of the old town. Facilities are good, (air-con, wifi. Etc) with the roof top jacuzzi a highlight.
Mediocre
3,3
Pros: Placed in the historic centre. Nice design in common areas
Excellent
8,8
Pros: The room that we got was really pretty. The ground floor swimming pool was great.the location is perfect.
Excellent
9,2
Pros: Beautiful common spaces, nice pool and jacuzzi and very comfortable and charming rooms
Excellent
10,0
Pros: Lovely boutique hotel very well located in the hart of Carthagena. Very nice and cozy atmosphere with a great roof top terrace and jacuzzi. We liked it very much !
Mediocre
3,8
Details
Reviews
Overall 9,0 Excellent
Based on 411 reviews
Location
9,7
Vibe
9,4
Wellness
9,3
Amenities
9,0
Service
8,7
Breakfast
8,0
Room
6,5
Value
4,4
Location
9,5
Vibe
9,3
Amenities
9,2
Service
8,2
Breakfast
7,8
Room
5,2
Comfort
5,2
0,0 Poor
Pros: The location is good
Cons: Hotel charged us $300 dollars upon checkout for VAT & city taxes even though we booked and paid through KAYAK!! No bill was given!! No gym, no buffet breakfast, mediocre service simple room, simple shower, nothing special except the location. Won't recommend this hotel. Go for Helton or intercontinental.
8,8 Excellent
Pros: Location, the staff, the free bicycles and breakfast.
Cons: The pillows and the mattress were not comfortable
8,8 Excellent
Pros: Had a small flood in our room during a storm and we were immediately given a new upgraded room
Cons: Wifi was patchy, had a couple of power outages
10,0 Excellent
Pros: Amazing hotel located right in the center of the city. Very well decorated and furnished. Best experience ever, and the staff the most friendliest I have met.
Cons:
10,0 Excellent
Pros: We liked everything about the Ananda Hotel, the concierge was most helpful with restaurants and getting around. We took the advice of others that had stayed there and had dinner at the Hotel, it was excellent and good value. Breakfast was included and was again excellent.
Cons: Nothing not to like.
7,1 Good
Pros: Beautiful property overall, could walk everywhere within the old town. Staff were friendly and helpful.
Cons: Hot water didn’t work, tv didn’t work, pool is very small and only had 4 lounge chairs. Rooftop had more seating but jacuzzi is too hot for Cartagena weather. Breakfast a bit lacking as bread was stale and juice was not freshly squeezed. Twin rooms on the ground floor also not good as bathrooms open up to floors above so you can hear every word of other hotel guests in their bathrooms above.
10,0 Excellent
Pros: Beautiful hotel with friendly and helpful staff. Situated in the heart of the old town. Facilities are good, (air-con, wifi. Etc) with the roof top jacuzzi a highlight.
Cons: No tea/coffee facilities in the bedroom.
3,3 Mediocre
Pros: Placed in the historic centre. Nice design in common areas
Cons: Rooms are leading to common areas with complete lack of privacy, isolation between rooms is absolutely non existent, I was next to a communicated room with a thin door, we virtually shared the night with our neighbours. Staff quite unfriendly and stubborn. Not a place to stay when in Cartagena, choose Santa Clara or Santa Teresa hotels
8,8 Excellent
Pros: The room that we got was really pretty. The ground floor swimming pool was great.the location is perfect.
Cons: Little bit slow staff, weak breakfast for the price paid. Rooftop pool needs to be clean more often. Thin walls between rooms.
9,2 Excellent
Pros: Beautiful common spaces, nice pool and jacuzzi and very comfortable and charming rooms
Cons: A little bit pricey
10,0 Excellent
Pros: Lovely boutique hotel very well located in the hart of Carthagena. Very nice and cozy atmosphere with a great roof top terrace and jacuzzi. We liked it very much !
Cons: Our room was not so well isolated from the noise coming from the connecting room next to ours and the corridor.
3,8 Mediocre
Pros:
Cons: They were late on check in and then thought paying for cab was enough. They kept telling us the room wasn’t ready and ended up putting us in a different room that was very loud. They were doing construction and were slamming doors at 7am. They broke a pipe and no water for hours. Usually I would expect either an upgrade or a refund. Just paid 20 pesos for a cab ride to airport. The bathroom was dirty and they didn’t come in to change the towels or empty the trash. Wouldn’t recommend this place for the price.
Bar, 24-hour front desk, Newspapers, Terrace, Non-smoking rooms, Lift/elevator, Safety deposit box, Luggage storage, All public and private spaces non-smoking, Air conditioning, Designated smoking area, Sun terrace. Complimentary Wi-Fi. Business Center and Pool.
Considered by many one of the top leisure destinations in the world, discover the enchanting heritage of the Caribbean with the Hampton by Hilton Cartagena located between the Caribbean Sea and the Cartagena Bay in the vibrant neighborhood of Bocagrande, renowned for its commercial and touristic activity. Enjoy our sky lobby on the 16th floor or our pool terrace on the 17th floor. If you feel like going out at night, take a 5 minute taxi ride to the historic center where you can stroll the magical streets of the “walled city” or enjoy some of Cartagena’s finest bars, restaurants and night clubs.
Overall 8,7 Excellent
Based on 4 342 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9,0
Pros: The Staff exelent.
Excellent
10,0
Pros: The staff was great and very courteous.
Good
7,9
Pros: Location. Price. Cleanliness
Good
7,5
Pros: Breakfast was great, there was a nice variety of foods to choose from and the duration of availability was good. The location was good, in a safe neighborhood and close to shops, restaurants, and the beach. It was just a short taxi ride away from the center of town.
Excellent
8,3
Pros: Location is great, crepes and waffles great place just round the corner, room was clean and they accomodated a slightly later check out at no extra charge
Excellent
8,8
Good
6,7
Okay
5,8
Pros: The location was good.
Excellent
8,8
Pros: Breakfast/ pool
Excellent
9,2
Pros: The room was good, good bed, hot shower en good WIFI.
Good
6,7
Pros: Clean.
Excellent
9,6
Pros: Conveniently located downtown
Details
Reviews
Overall 8,7 Excellent
Based on 4 342 reviews
Location
8,7
Cleanliness
8,2
WiFi
8,2
Vibe
8,0
Service
8,0
Breakfast
7,6
Room
6,9
Food
4,0
Location
8,7
Cleanliness
8,4
Service
8,1
Breakfast
7,6
Room
6,9
Food
4,4
Location
8,9
Breakfast
8,0
Service
7,8
Room
5,6
Food
4,3
Room
6,0
Location
8,6
9,0 Excellent
Pros: The Staff exelent.
Cons: The pillow.
10,0 Excellent
Pros: The staff was great and very courteous.
Cons: No.
7,9 Good
Pros: Location. Price. Cleanliness
Cons: Hard bed. Breakfast
7,5 Good
Pros: Breakfast was great, there was a nice variety of foods to choose from and the duration of availability was good. The location was good, in a safe neighborhood and close to shops, restaurants, and the beach. It was just a short taxi ride away from the center of town.
Cons: Washcloths in the bathrooms and perhaps a bit more space in the rooms.
8,3 Excellent
Pros: Location is great, crepes and waffles great place just round the corner, room was clean and they accomodated a slightly later check out at no extra charge
Cons: The only issue was the card sometimes not working with the lift, so had to go upto the lobby on 16th floor a few times to sort this out
8,8 Excellent
Pros:
Cons: At the time of the check in we were told that something is wrong with our stamp. As you know (or don’t know yet) in Colombia tourists don’t need to pay taxes in the hotel. All stay we were worried a bit about this issue which finally on the check out had resolved into our benefit, but it added some degree of uncertainty and undertreatment to all stay.
6,7 Good
Pros:
Cons: two credit cards were stolen from my room, managment later made up a story saying they found them again (10 days after I had left, becaue I complained to Hilton in the US)
5,8 Okay
Pros: The location was good.
Cons: It has potential to be a nice hotel but they limit the Air Conditioning thermostat with a governor. Ridiculous. This is Cartegena. The humidity is too awful in the middle so if the day for that nonsense, Hilton. I paid to be comfortable and all I did was sweat in your hotel. The housekeeping staff needs to actually clean the room. This is a beach resort hotel. Good grief. I rate this place fair to poor. The staff in the lobby is lazy. The concierge down on level one was always helpful. Thanks Javier!
8,8 Excellent
Pros: Breakfast/ pool
Cons: Lobby on 16th floor. Shower door did not fully close.
9,2 Excellent
Pros: The room was good, good bed, hot shower en good WIFI.
Cons: A bit small room. Airco needs some attention.
6,7 Good
Pros: Clean.
Cons: Small
9,6 Excellent
Pros: Conveniently located downtown
Cons: Expensive
Considered by many one of the top leisure destinations in the world, discover the enchanting heritage of the Caribbean with the Hampton by Hilton Cartagena located between the Caribbean Sea and the Cartagena Bay in the vibrant neighborhood of Bocagrande, renowned for its commercial and touristic activity. Enjoy our sky lobby on the 16th floor or our pool terrace on the 17th floor. If you feel like going out at night, take a 5 minute taxi ride to the historic center where you can stroll the magical streets of the “walled city” or enjoy some of Cartagena’s finest bars, restaurants and night clubs.
Located in Bocagrande, this beachfront property is in the entertainment district and within 1 mi (2 km) of Plaza Bocagrande Commercial Center, Puerta del Reloj, and San Pedro Claver Church and Convent. Bocagrande Beach and Clock Tower are also within 1 mi (2 km).
Overall 8,4 Excellent
Based on 3 658 reviews
All reviews
- All reviews
Excellent
10,0
Excellent
9,6
Pros: The attention of the reception it was fantastic!!!
Good
7,1
Good
7,1
Pros: central location, close to the beach, friendly and helpful people, good food
Excellent
10,0
Pros: I loved the restaurants and the entertainment at Decameron Cartagena especially the bartender Raul . He was special to us
Okay
5,8
Pros: View
Excellent
8,8
Pros: The location is pretty good: by the sea and in town. We can enjoy a variety of food all the time: from early morning till late afternoon. The premises are quite satisfactory
Mediocre
2,9
Pros: Nothing
Details
Reviews
Overall 8,4 Excellent
Based on 3 658 reviews
Location
8,9
Service
8,2
Room
7,7
Comfort
7,4
Food
7,4
Beach
6,9
Breakfast
6,1
Bar
5,5
Vibe
5,1
WiFi
4,5
10,0 Excellent
Pros:
Cons: Wifi service could be better
9,6 Excellent
Pros: The attention of the reception it was fantastic!!!
Cons:
7,1 Good
Pros:
Cons: I need the invoice for my stay at the Hotel, at the front desk just gave a receipt. I was on business trip, I need the invoice to report my expenses. at the check out, they told me they don´t have the invoice, where can I claim one.
7,1 Good
Pros: central location, close to the beach, friendly and helpful people, good food
Cons: the resort is a little bit run down, in my opinion is not worth the money. half of the regular price would be more accurate for this 3 star resort
10,0 Excellent
Pros: I loved the restaurants and the entertainment at Decameron Cartagena especially the bartender Raul . He was special to us
Cons:
5,8 Okay
Pros: View
Cons: Staff has very poor costumer service skills
8,8 Excellent
Pros: The location is pretty good: by the sea and in town. We can enjoy a variety of food all the time: from early morning till late afternoon. The premises are quite satisfactory
Cons: Nothing
2,9 Mediocre
Pros: Nothing
Cons: Everything
Located in Bocagrande, this beachfront property is in the entertainment district and within 1 mi (2 km) of Plaza Bocagrande Commercial Center, Puerta del Reloj, and San Pedro Claver Church and Convent. Bocagrande Beach and Clock Tower are also within 1 mi (2 km).
With a stay at Madisson Inn Hotel Cartagena in Cartagena (Bocagrande), you'll be a 4-minute walk from Bocagrande Beach and within a 5-minute drive of Castillo Grande Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8,3 Excellent
Based on 660 reviews
All reviews
- All reviews
- Families
Good
6,7
Pros: The location in Boca Grande is good. It is a 10 min ride by cab to the old City, so not bad. The room was very spacious.
Good
6,7
Pros: Pool and room were good
Okay
5,4
Pros: Good location, room was clean, nice pool and decent breakfast.
Excellent
8,3
Pros: The staff was very nice from the beginning! It was also in a central location that made it easy to get around the city.
Excellent
10,0
Pros: The staff was amazing, super friendly. Check in was at 15, we arrive earlier and they gave us the rooms anyway. Everything was clean and tidy. Two blocks away from the beach and close to restaurants, drugstores and grocery stores.
Okay
4,6
Excellent
8,8
Pros: good breakfast, staff very kind, cleaness in the room every day., quiteness good aircon!
Good
7,5
Pros: Location very central - Breakfast was good. Good customer service
Okay
5,8
Pros: The location was excellent
Excellent
9,7
Pros: Location definitely, everything is close to the hotel, foot, shopping and the super markets, comfortable
Good
7,9
Pros: nice clean and open / welcoming entrance; clean and spacious, quiet room
Details
Reviews
Overall 8,3 Excellent
Based on 660 reviews
Location
9,7
Service
9,2
Cleanliness
8,1
Breakfast
7,9
Comfort
6,6
Room
6,3
Vibe
5,0
Amenities
4,9
WiFi
0,0
Location
9,8
Service
9,2
Breakfast
8,3
Comfort
6,6
Room
5,8
6,7 Good
Pros: The location in Boca Grande is good. It is a 10 min ride by cab to the old City, so not bad. The room was very spacious.
Cons: The bathtub/shower was quite basic and not covered with tiles (but with cement), so it did not feel very hygienic. The sound isolation of the rooms is really bad (the door is extremely thin), so you can hear everyone from the corridor as if they were in the room. The staff was ok (polite but not overly polite). Most of them do not speak english. The breakfast was ok (nothing exceptional). The laundry service is too expensive. I don't know if it was overpriced because it was around New Year's eve but the price-to-value ratio was not satisfactory (we were offered much more for lower/similar price elsewhere (at least in Bogotta)).
6,7 Good
Pros: Pool and room were good
Cons: The restaurant service was slow and no ambience. Staff could be friendlier
5,4 Okay
Pros: Good location, room was clean, nice pool and decent breakfast.
Cons: Staff very slow at doing anything, had to wait 15-20 minutes at check in and no reason why. No set fee's or charges, ie i lost my room key and had to bribe a staff member a random amount to give me a new key. Managed to barter him down to an acceptable price - wouldn't expect this of a good hotel. Tour's are very poorly organised and no one explains to you what is going on, better places to stay
8,3 Excellent
Pros: The staff was very nice from the beginning! It was also in a central location that made it easy to get around the city.
Cons: The bathrooms door could not be closed or else it was difficult to open again. Breakfast was not the best but had a variety of options. Also the pool is under a shaded area making the water really cold.
10,0 Excellent
Pros: The staff was amazing, super friendly. Check in was at 15, we arrive earlier and they gave us the rooms anyway. Everything was clean and tidy. Two blocks away from the beach and close to restaurants, drugstores and grocery stores.
Cons:
4,6 Okay
Pros:
Cons: Not clean, stains everywhere, dead bugs in room
8,8 Excellent
Pros: good breakfast, staff very kind, cleaness in the room every day., quiteness good aircon!
Cons: maybe a better view., the pool is small
7,5 Good
Pros: Location very central - Breakfast was good. Good customer service
Cons: N/A
5,8 Okay
Pros: The location was excellent
Cons: There were inconveniences with the WiFi signal, and the staff solved it 2 days after.
9,7 Excellent
Pros: Location definitely, everything is close to the hotel, foot, shopping and the super markets, comfortable
Cons:
7,9 Good
Pros: nice clean and open / welcoming entrance; clean and spacious, quiet room
Cons: i asked for a towel to be brought up that never came
With a stay at Madisson Inn Hotel Cartagena in Cartagena (Bocagrande), you'll be a 4-minute walk from Bocagrande Beach and within a 5-minute drive of Castillo Grande Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
The NH Cartagena Urban Royal hotel enjoys a prime location inside the historic walled city, right on the Plaza de los Coches. Stroll through the cobbled streets and enjoy the surrounding restaurants, boutiques, and bars. The Torre del Reloj is steps from the hotel and the Cartagena de Indias Convention Center is within a 5-minute walk. Our hotel has 28 modern rooms with stylish marble floors. Each has a flat-screen TV, free Wi-Fi, and individually controlled air-conditioning, making them comfortable and functional spaces. The Executive Rooms at NH Cartagena Urban Royal enjoy views over the historic square. For breakfast, enjoy our delicious buffet that offers a wide selection of sweet and savory options along with coffee and fresh juices. The Cafe del Reloj bar features a Colombian menu so that you can taste local flavors while sipping on a cocktail or a beer. Cool off from the heat of Caribbean Cartagena in our rooftop pool and take in the spectacular panoramic views over the city. You can also sunbathe on the sunny terrace while enjoying a hot or cold drink. The hotel has a compact meeting room for up to 10 people or you can choose to rent our rooftop terrace which can accommodate up to 30 guests.
Overall 7,7 Good
Based on 648 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10,0
Pros: Súper friendly staff Great location
Okay
5,0
Pros: The location
Excellent
8,3
Pros: Great location and amazing room view!
Excellent
8,2
Good
7,1
Pros: Location
Excellent
10,0
Pros: The rooftop pool has an amazing view, rooms are spacious, location couldn’t be better.
Okay
5,4
Pros: Central location
Excellent
10,0
Pros: super people at the reception. excellent location. and stunning views from the rooftop swimming. pool!
Excellent
9,2
Pros: Olga from the reception desk is amazing. She is very kind and always available to help and answer all your questions with a smile.
Excellent
8,8
Pros: The pool alone is with the stay here. The hotel is also great and the staff is amazing. Especially Alejandro who was bringing us drinks to the pool. The pool area here is outstanding. I do think this hotel is majorly overpriced though. Our last hotel was nicer, with a pool also, and half the price. I was expecting nicer rooms. But overall. I’m very happy with our stay :)
Excellent
9,6
Pros: . Ideally placed within the walls of the Old Town to see the lovely buildings and explore the many museums and squares. Friendly, attentive staff around the whole hotel. Very clean throughout the whole hotel, not just our room. Not a huge bedroom or bathroom but perfectly adequate for a few days stay. We didn't have a balcony but there is a lovely rooftop terrace with a pool. No actual bar there but you are welcome to take drinks /food up there from the small hotel bar on the ground floor. A brilliant place to view the busy square below and the marina & buildings of Bocagrande. Comfy bed and good AC. We didn't chose to have breakfast with the room rate when we initially booked but we saw that there was a decent buffet style breakfast so decided to pay the extra. This set us up for the day. There was an extensive lunch & dinner menu but we didn't actually have a meal there.
Details
Reviews
Overall 7,7 Good
Based on 648 reviews
Location
9,0
Service
8,0
Breakfast
5,2
Amenities
4,7
Room
4,5
Comfort
3,2
Cleanliness
3,0
Vibe
2,7
WiFi
2,3
Value
1,8
Bar
1,4
Location
9,2
Service
8,3
Room
4,3
Service
8,2
10,0 Excellent
Pros: Súper friendly staff Great location
Cons: Just fine
5,0 Okay
Pros: The location
Cons: The staff: most of them were not really friendly or helpful at all. They charged my credit card for my room and my friend’s even though I had asked them not toi upon check in! We had both offered to give our credit cards and the guy working at checking turned us down and said we would pay separately upon check out. i had to ask three different people to book a table at a restaurant. They only did it after I insisted. Weird. They were also helpless when I asked them to book a tour for Islas de Rosario. The only efficient staff members were two girls, one working at the restaurant, she was so nice and professional and one working at the reception. She picked up her phone and called.
8,3 Excellent
Pros: Great location and amazing room view!
Cons: Didn’t have water 3-4 times. So we couldn’t use the bathroom or takes a shower.
8,2 Excellent
Pros:
Cons: Pool has to be cleaned
7,1 Good
Pros: Location
Cons: The pool area and the humidity in the bathroom The room “view” was an external hallway
10,0 Excellent
Pros: The rooftop pool has an amazing view, rooms are spacious, location couldn’t be better.
Cons:
5,4 Okay
Pros: Central location
Cons: My room was supposed to be “with view” but the view was the building next to the hotel.
10,0 Excellent
Pros: super people at the reception. excellent location. and stunning views from the rooftop swimming. pool!
Cons:
9,2 Excellent
Pros: Olga from the reception desk is amazing. She is very kind and always available to help and answer all your questions with a smile.
Cons:
8,8 Excellent
Pros: The pool alone is with the stay here. The hotel is also great and the staff is amazing. Especially Alejandro who was bringing us drinks to the pool. The pool area here is outstanding. I do think this hotel is majorly overpriced though. Our last hotel was nicer, with a pool also, and half the price. I was expecting nicer rooms. But overall. I’m very happy with our stay :)
Cons: Price a little over priced
9,6 Excellent
Pros: . Ideally placed within the walls of the Old Town to see the lovely buildings and explore the many museums and squares. Friendly, attentive staff around the whole hotel. Very clean throughout the whole hotel, not just our room. Not a huge bedroom or bathroom but perfectly adequate for a few days stay. We didn't have a balcony but there is a lovely rooftop terrace with a pool. No actual bar there but you are welcome to take drinks /food up there from the small hotel bar on the ground floor. A brilliant place to view the busy square below and the marina & buildings of Bocagrande. Comfy bed and good AC. We didn't chose to have breakfast with the room rate when we initially booked but we saw that there was a decent buffet style breakfast so decided to pay the extra. This set us up for the day. There was an extensive lunch & dinner menu but we didn't actually have a meal there.
Cons: No clothes hangers in the wardrobe. This wasn't a huge issue for us and I'm sure they would have provided us with some. I just thought it odd that none were actually there to start with?
The NH Cartagena Urban Royal hotel enjoys a prime location inside the historic walled city, right on the Plaza de los Coches. Stroll through the cobbled streets and enjoy the surrounding restaurants, boutiques, and bars. The Torre del Reloj is steps from the hotel and the Cartagena de Indias Convention Center is within a 5-minute walk. Our hotel has 28 modern rooms with stylish marble floors. Each has a flat-screen TV, free Wi-Fi, and individually controlled air-conditioning, making them comfortable and functional spaces. The Executive Rooms at NH Cartagena Urban Royal enjoy views over the historic square. For breakfast, enjoy our delicious buffet that offers a wide selection of sweet and savory options along with coffee and fresh juices. The Cafe del Reloj bar features a Colombian menu so that you can taste local flavors while sipping on a cocktail or a beer. Cool off from the heat of Caribbean Cartagena in our rooftop pool and take in the spectacular panoramic views over the city. You can also sunbathe on the sunny terrace while enjoying a hot or cold drink. The hotel has a compact meeting room for up to 10 people or you can choose to rent our rooftop terrace which can accommodate up to 30 guests.
A stay at Hotel Stil Cartagena places you in the heart of Cartagena, within a 10-minute walk of Puerta del Reloj and Clock Tower. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Cartagena? This hotel has facilities measuring 1076 square feet (100 square meters), including a meeting room.
Overall 7,6 Good
Based on 3 118 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Staff very friendly, breakfast really good and a lot, rooms are big and very clean. AC and Wifi work perfectly
Good
6,3
Pros: I left my credit card in a an ATM and all sorts of problems arose because of it but the hotel staff went above and beyond to help me with what they could. The location is also pretty good and close to everything.
Good
6,3
Pros: Location is great. Close to all major attractions in Cartagena. Staff members were friendly and helpful.
Good
7,5
Pros: The price The location The air conditioning. We could let our luggages before the check-in
Good
6,3
Pros: the location was fine, but they DO NOT HAVE HOT WATER FOR THE SHOWER, and it is not clear in the announcement, it is only seen when the payment has been made. That's a problem if you travel with a small child.
Okay
5,0
Pros: Good location
Okay
5,0
Pros: Inside ciudad amurallada
Excellent
10,0
Pros: all the people very attentive and they helped you with everything we need. Everything is clean and nice
Excellent
10,0
Pros: Super friendly staff, breakfast buffet was really good, ac and wifi perfectly working and the location is very central
Good
7,1
Pros: Staff was friendly, breakfast buffet is good to start with a fulling meal. Large space in the room.
Okay
4,2
Details
Reviews
Overall 7,6 Good
Based on 3 118 reviews
Location
9,0
Breakfast
8,3
Service
8,3
Cleanliness
3,9
Room
3,8
Comfort
3,6
WiFi
3,1
Amenities
1,8
Vibe
1,6
Pool
0,0
Location
9,1
Service
8,6
Breakfast
7,7
Room
4,9
Comfort
4,4
Cleanliness
4,1
WiFi
2,5
Amenities
2,2
Vibe
1,1
Breakfast
8,8
Location
8,8
Service
8,0
Room
3,4
Cleanliness
3,4
Comfort
3,1
Amenities
2,0
Vibe
1,9
Location
9,0
Value
8,5
Breakfast
8,2
Service
7,8
Comfort
4,1
Cleanliness
4,1
Room
3,8
Vibe
0,9
Breakfast
8,6
Room
2,7
10,0 Excellent
Pros: Staff very friendly, breakfast really good and a lot, rooms are big and very clean. AC and Wifi work perfectly
Cons:
6,3 Good
Pros: I left my credit card in a an ATM and all sorts of problems arose because of it but the hotel staff went above and beyond to help me with what they could. The location is also pretty good and close to everything.
Cons: This hotel desperately needs some renovations. I didn’t feel that it was clean.
6,3 Good
Pros: Location is great. Close to all major attractions in Cartagena. Staff members were friendly and helpful.
Cons: Wi-Fi was inaccessible from my room. The hotel is extremely old, including the doors, toilet and mattresses. Breakfast options are very limited and not necessarily appetizing.
7,5 Good
Pros: The price The location The air conditioning. We could let our luggages before the check-in
Cons: - The noise of the music in the street. - Commission that the staff must have taken for the taxi for playa Blanco (we paid 90000pesos for round-trip and the driver was not sympathic at all and had a dangerous behavior). - the breakfast is not good. Please do an effort.
6,3 Good
Pros: the location was fine, but they DO NOT HAVE HOT WATER FOR THE SHOWER, and it is not clear in the announcement, it is only seen when the payment has been made. That's a problem if you travel with a small child.
Cons: they DO NOT HAVE HOT WATER FOR THE SHOWER, and it is not clear in the announcement, it is only seen when the payment has been made
5,0 Okay
Pros: Good location
Cons: I was disrespected by staff when I showed to check in
5,0 Okay
Pros: Inside ciudad amurallada
Cons: The bed sheets and towels were very old. The room smell humidity. There were little cockroach showing up at night.
10,0 Excellent
Pros: all the people very attentive and they helped you with everything we need. Everything is clean and nice
Cons:
10,0 Excellent
Pros: Super friendly staff, breakfast buffet was really good, ac and wifi perfectly working and the location is very central
Cons:
7,1 Good
Pros: Staff was friendly, breakfast buffet is good to start with a fulling meal. Large space in the room.
Cons: Wifi did not work at all for half of my stay. Cleaneliness could be improved, some things in the bathroom were broken and the whole room is pretty old.
4,2 Okay
Pros:
Cons: Don't like that the room has a bad smell and the installations are old
A stay at Hotel Stil Cartagena places you in the heart of Cartagena, within a 10-minute walk of Puerta del Reloj and Clock Tower. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Cartagena? This hotel has facilities measuring 1076 square feet (100 square meters), including a meeting room.
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Landmarks in Cartagena
- Puerta del Reloj
- Playa de Bocagrande
- Las Bóvedas
- Catedral de Santa Catalina de Alejandría
- Plaza de Santo Domingo
- Palacio de la Inquisición
- Plaza de Bolivar
- Iglesia de San Pedro Claver
- Plaza de la Aduana
- Plaza de los Coches
- Edificio Nacional
- Casino Rio
- Iglesia y Claustro de Santo Domingo
- India Catalina