Cartagena hotels near Puerta del Reloj

Cons: Beach vendors! What a pain the butt!! They harass you the entire time while you're on the beach! Don't accept or take anything from them, unless you plan on buying it!

Cons: The beach wasn't relaxing at all. The vendors are extremely aggressive. They line up at your cabana and you can barely close your eyes for 30 seconds. They start massaging you and asking for money. We were there for 3 days and only went to the beach 1 day.. Stay in old town and enjoy the history and market where you go to vendors, not the other way around.

Cons: I didn't like the prices. It is a little bit costly the food.

Cons: They need to speak better English to accommodate their guests, since this is a hospitality business.

Cons: I didn't like the fact that the Ac was not working properly . We had two rooms in our stay and both had cooling issues.

Cons: N/a

Cons: still waiting on the towels I asked multiple times for .....

Cons: The hotel is far from the walled city, and the taxi situation is really bad, you have to haggle to get a decent fare, and the drivers are very rude. The hotel should have its own shuttle to take people to/from the walled city and the airport. They have a car service, but its expensive. Also, the breakfast is not very good, the food does not seem fresh, and the coffee is terrible. Service is very slow, and the servers do not seem very motivated. The hotel only has 1 restaurant that is outdoors, for a property that size, there should be at least 1 more restaurant, indoors.

Cons: We had a suite with two bathrooms. Water drained very slowly in both showers, overflowing into the bathroom floor in one if you didn't quickly turn off the water (2 minutes?), while the other one had elevated tile added around the side so you could take longer shower but you'd be standing in stagnant water. I got the distinct impression this was a permanent feature when employees came to act as if to "fix" the problem, worked on both bathrooms, and left with no improvement whatsoever.

Cons: The room smelled like mold They send someone in to refresh it and it was a little better One day they didn't send the maids to clean it until 4pm when I called and complained

Cons: The price to have another guest in the pool was ridiculous. Besides that it was amazing

Cons: Not much negative things to say. Just at night occasionally a weird a/c noise but nothing that would keep you up. I'm just a light sleeper.

Cons: Se encendió la alarma

Cons: Nothing a very bad treatment and careless for customers then want to take advantage of reservations. I reserved for two people and when I was leaving they tried to charge me for my wife until I found my reservation and show it was made for two people. The rooms are not clean and the rooms do not have hot water until you discover how to handle the faucet in a way you need to spend time move slowly in order to get hot water. When you ask for help in the front desk they treat you as you committed a crime when you are paying for the services the offer and do not accomplish.

Cons: The hot water didn’t work. The hotel had no water my last day. I feel my money should be refunded for the last night

Cons: Nothing noted.

Cons: is no beach construcion on the front view

Cons: They never had any towels you had to constantly ask for some.

Cons: Underwear with used female sanitary napking hanging from bathroom door. B Bathroom lacks lighting (light is very dim). A/C set on very cold temperature which you couldn't adjust, only turn on/off. Bathroom door locked me in the bathroom without being able to exit. Overall, no attention to detail.

Cons: Uf you have to or want to fo every day to old town, Its so far, and taxis are expensive.

Cons: No hot water in the shower.

Cons: They didn't prepare for the season so they had problems with the towels, also the service is not so good and the breakfast vas horrible.

Cons: Not a 3 star hotel. Not recommended it Very disappointed.

Cons: Charged misterious extra fees. All inclusive food is bad. Rooms are terrible . A total rip off.

Cons: Of the last 5 years of 1500+ nights in hotels, I have never encountered a worst place to stay in my life. This is unlike any other property with rules and processes carefully designed to make a guest's experience challenging. 1. Check-in only takes an hour at the front desk, accepting payment usually results in US banks blocking your card due to suspected fraud, and guests can count on another 30 min before room inspection can be complete and a key is obtained 2. Wifi is non-existant 3. There are strange restrictions around where you can move around the hotel as well taking your room towel out of the room (really?) 4. Exercising "discipline," redundant process, and rules requires a lot of monitoring and staff, and the hotel has impressively invested plenty of manpower in that area 5. Oh and don't dare leave your key in your room, it will only take several hours for the hotel to find a locksmith...one would have thought to keep duplicates right? 6. Though it is all-inclusive, the alcohol quality is bound to make you sick and the food is mostly uncooked. Be prepared to eat/drink outside for all 3 meals. I am surprised that the hotel is still up and running. We were a group of 8 who spent most of our time outside the rooms, but whatever moments were at the hotel, were not conducive to a convenient existence.