The location was on the beach, near great food spots, and entertainment. Walled City was a 10-15 minutes away. Staff were very friendly and accommodating. Pool was very nice! Will definitely stay here again when I visit Colombia.
4 stars
Hilton Cartagena
Avenida Almirante Brion, Carrera 1, El Laguito, Cartagena 130015, Colombia
Cartagena, Colombia
See location+57 605 694 8000Photos of Hilton Cartagena
Overview
The Hilton Cartagena Hotel is located on El Laguito Peninsula, offering beachfront accommodations surrounded by the beautiful Caribbean Sea. This luxury hotel offers its own private beach and many rooms with ocean views and is just 10 minutes from the ancient city by car. Here, guests will find plenty of plazas, museums, and churches to explore. Rafael Nunez International Airport is about 15 minutes from the hotel, which offers free parking for all guests with 341 guest rooms and suites available. Complimentary WiFi is available in all areas of the building.
There is over 25,000 square feet of meeting and event space in the on-site Convention Center at the Hilton Cartagena Hotel. There is an exclusive Executive Tower that features an Executive Lounge overlooking the city. There is also a swimming pool complex with three pools and tennis courts are available. Inside the hotel, guests can find a game room and multiple restaurants and dining options. The hotel offers a beauty salon, gift shop and boutique, and a convenience store. There is also a tour desk and the front desk is open 24 hours a day.
The hotel offers laundry and dry cleaning service. Room service is also available for guests and there are accessible facilities and guest rooms available at this oceanfront hotel. All of the guest rooms include flat-screen TVs with premium channels, a work desk, panoramic floor-to-ceiling windows, a private bathroom with deluxe amenities, and plenty of accessible outlets and charging ports. Upgraded rooms and suites offer premium views and amenities, and each room includes a signature Hilton Serenity Dream Bed.
Latest deals for Hilton Cartagena
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hilton Cartagena
- Private beach
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Free parking
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
General
- Family rooms
- Sea view
- Seating area
- Slippers
- Interconnected room(s) available
- Solarium
- Telephone
- Privacy curtain
- Storage available
Pool and spa
- Spa and wellness centre
- Massage
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Steam room
- Water slide
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
Things to do
- Gift shop
- Eco tourism
- Beach access
- Board games/puzzles
- Beauty salon
- Table tennis
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Swimming pool toys
- Kids' club
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Shower
- Bathtub
- Hairdryer
- Public bath
- Bathrobe
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Outdoor
- Terrace/Patio
- Beach towels
- Private beach
- Garden
Parking and transportation
- Free parking
- Shuttle service (additional charge)
Bedroom
- Feather pillow
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews of Hilton Cartagena
8.4
Very good
2499 verified ratings
Wonderful
1397
Very good
417
Good
306
Okay
142
Fair
122
Mediocre
49
Poor
66
Summary of reviews
Guests say
Overall, guests appreciated the beautiful location, helpful staff, and the excellent service provided during their stay. Many highlighted the lovely beach and great food options, particularly praising the breakfast. However, there were significant concerns regarding cleanliness, with multiple reviews mentioning pollution in the water and issues with the hotel's maintenance. Some guests expressed dissatisfaction with the state of repairs and the unpleasant odors in some rooms.AI-generated from customer reviews
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Score by provider
8.4 out of 10
119 reviews
9 out of 10
4 reviews
All reviews
Pros (+) The location was very beautiful
Cons (-) We were offered a discount off breakfast if we paid in advance. However when we checked out the itemized bill clearly stated "breakfast upsell" on it. We were also charged $50 USD for pool towel cards that we never received at check-in
Pros (+) I liked the fact they had a travel agency to book my trips day before. The pool is huge lots of space. The pool bar is great. Great drinks. Check in was fast and they even signed me up with a hilton account for free. I asked to leave my luggage for my flight so i could do some extra stuff and they helped me with that. So i was very happy. Me and my fiancé were treated like royal. I would come back...
Cons (-) Didnt like that fact i got a lil hot at night. So i had to get up at night and reset the air conditioner. I asked for a late check out but they didnt have the space. The hotel was booked 100%. All around i dont have not really bad to say.
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Pros (+) The location was fantastic very helpful staff I would definitely would come back again.
Location
Avenida Almirante Brion, Carrera 1, El Laguito, Cartagena 130015
What's nearby
- Playa de Bocagrande1.1 km
- Iglesia de San Pedro Claver3.2 km
- Museo de la Esmeralda3.3 km
- Parroquia de la Santísima Trinidad3.3 km
- Palacio de la Inquisición3.3 km
- Plaza de Bolivar3.4 km
- Museo del Oro Zenú3.4 km
- Torre del Reloj3.4 km
- Plaza de Santo Domingo3.5 km
- Gertrudis de Botero3.5 km
- Teatro Heredia3.8 km
- Castillo San Felipe de Barajas3.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: 263
When to book a room at Hilton Cartagena
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See most recommended stays in CartagenaGood to know
Value for money | 8,0 |
|---|---|
Distance to city centre | 8,5 km |
Nearest airport | Cartagena Rafael Nunez |
Distance to airport | 7,4 km |