Banff hotels near Central Park
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Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world famous Fairmont Banff Springs stands as landmark in the picturesque alpine town of Banff, Alberta. Canada's "Castle in the Rockies," has been providing legendary hospital ity to our guests for more than 125 years. Fairmont Banff Springs is a year-round luxury mountain resort that offers a championship golf course during the summer and unparalleled skiing in the winter, the Willow Stream Spa and authentic dining.
Overall 8,9 Excellent
Based on 15 436 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10,0
Pros: stunning location and premises
Excellent
9,6
Pros: Lovely building and setting. Staff very friendly and helpful.
Excellent
10,0
Pros: Amazing hotel and worth a trip to go and stay in over winter. Being from Australia, we wanted a white Christmas experience and really got it staying at this hotel over the holiday period! Would recommend to anybody wanting the same.
Excellent
10,0
Pros: Gold floor is awesome! Location is perfect.2
Excellent
8,8
Pros: The Christmas spirit was amazing
Excellent
10,0
Pros: The hotel in the winter was the ultimate winter wonderland
Excellent
8,3
Pros: Magnificent views Castle like appearance
Excellent
10,0
Pros: The location and hotel were beautiful, but the staff made the experience outstanding.
Excellent
10,0
Pros: Loved the view, the area, the activities.
Excellent
10,0
Excellent
8,0
Pros: loved the location, staff were all excellent, loved the history and ambience of the hotel
Excellent
10,0
Pros: This hotel is amazing in all
Aspects
Details
Reviews
Overall 8,9 Excellent
Based on 15 436 reviews
Service
9,0
Location
8,6
Pool
8,5
Vibe
8,2
Wellness
8,0
Amenities
8,0
Breakfast
7,4
Room
7,2
Cleanliness
6,2
WiFi
6,2
Value
4,5
Comfort
4,4
Service
8,9
Location
8,3
Breakfast
7,6
Room
7,0
Cleanliness
5,2
Value
4,7
WiFi
4,7
Comfort
3,7
Service
9,2
Pool
8,6
Location
8,2
Breakfast
7,0
Room
6,9
Comfort
4,3
Value
4,1
Service
8,8
Location
8,7
Breakfast
7,5
Room
6,7
Cleanliness
5,5
Comfort
4,8
Value
4,8
Service
9,4
Location
8,6
Room
7,7
Breakfast
7,0
Comfort
4,7
Value
4,7
10,0 Excellent
Pros: stunning location and premises
Cons:
9,6 Excellent
Pros: Lovely building and setting. Staff very friendly and helpful.
Cons: Restaurants were understaffed, service slow. Be sure to make dinner reservations before you go.
10,0 Excellent
Pros: Amazing hotel and worth a trip to go and stay in over winter. Being from Australia, we wanted a white Christmas experience and really got it staying at this hotel over the holiday period! Would recommend to anybody wanting the same.
Cons:
10,0 Excellent
Pros: Gold floor is awesome! Location is perfect.2
Cons: Room and bathrooms were small
8,8 Excellent
Pros: The Christmas spirit was amazing
Cons: The room sizes and particularly the bathroom
10,0 Excellent
Pros: The hotel in the winter was the ultimate winter wonderland
Cons: Nothing
8,3 Excellent
Pros: Magnificent views Castle like appearance
Cons: Crowded as you could expect
10,0 Excellent
Pros: The location and hotel were beautiful, but the staff made the experience outstanding.
Cons: Nothing, it was a pleasure the whole time there.
10,0 Excellent
Pros: Loved the view, the area, the activities.
Cons: A bit pricey for the size of the room considering we stayed at the Fairmont in Calgary for half the price per night and it was huge.
10,0 Excellent
Pros:
Cons: Room on 9th floor with only steep step access. Very small room and bathroom for queen size.
8,0 Excellent
Pros: loved the location, staff were all excellent, loved the history and ambience of the hotel
Cons: Our room had no AC and the unit they brought in worked poorly. Management gave us 2 breakfast free fro our inconvenience, but hat was a poor response . Our room was very loud due to the portable AC and was warm all night because it didn't work well. I think Management did the very minimal to appease our situation. disappointing.
10,0 Excellent
Pros: This hotel is amazing in all
Aspects
Cons:
Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world famous Fairmont Banff Springs stands as landmark in the picturesque alpine town of Banff, Alberta. Canada's "Castle in the Rockies," has been providing legendary hospital ity to our guests for more than 125 years. Fairmont Banff Springs is a year-round luxury mountain resort that offers a championship golf course during the summer and unparalleled skiing in the winter, the Willow Stream Spa and authentic dining.
A mountain lifestyle hotel in the heart of the Canadian Rockies. A magical retreat any season.Inspired by heritage. Re-imagined for today. Soon to amaze.For generations, locals and visitors built a community around the Mount Royal Hotel. That spirit is captured in our brand new start: a surprising, exciting take on classic Banff accommodation. While we honour our heritage through design and dcor, all-new contemporary amenities provide the very best in modern hotel experiences.
Overall 8,9 Excellent
Based on 1 960 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8,0
Pros: Great city of Banff. Great location. Hotel is clean. Receptionist is very nice.
Excellent
9,0
Pros: It was clean and location was right in the centre of banff downtown
Excellent
8,8
Pros: The location is great with clean, comfortable rooms.
Excellent
8,8
Pros: It was a wonderful hotel. Location was perfect.
Excellent
10,0
Pros: Great hotel, in the perfect location.
Good
7,0
Pros: The location was the best!
Excellent
9,7
Excellent
10,0
Pros: Good value for money. Everything is close by to the hotel. Within 5 minutes walking distance which super good due to the cold of -20... Very much enjoyed the hospitality and service of the hotel.
Excellent
8,8
Pros: This hotel is in a fantastic location in the centre of downtown Banff. The room was large with a great comfortable bed and lovely bathroom. The view onto the avenue and surrounding mountains was also gorgeous.
Excellent
9,0
Pros: Location Upgrade for same price
Excellent
9,6
Pros: Loved the hot tub! To bad the hours weren’t 9-11pm. 10-10 was okay though!!
Excellent
10,0
Pros: I come to the Mount Royal often because I like where it is located on Banff Ave. Close walking to distance to everything I need. It is clean and looks great after it’s renovation. The roof top hot tub is great for relaxing.
Details
Reviews
Overall 8,9 Excellent
Based on 1 960 reviews
Service
9,2
Cleanliness
9,1
Location
9,1
Food
8,8
Vibe
8,7
Room
8,1
Wellness
7,8
WiFi
6,0
Breakfast
5,1
Service
9,3
Cleanliness
9,2
Location
9,1
Room
8,9
Food
8,9
Vibe
8,6
Breakfast
5,2
Service
9,3
Location
9,2
Food
8,9
Room
7,4
Wellness
7,0
Breakfast
4,8
Service
9,3
Room
7,8
8,0 Excellent
Pros: Great city of Banff. Great location. Hotel is clean. Receptionist is very nice.
Cons: Some of the carpet had stains. they need a carpet cleaning to remove the stains. but other than that. their rooms are attempting to be more modern like holiday inn express and other competitors.
9,0 Excellent
Pros: It was clean and location was right in the centre of banff downtown
Cons: Wish the walls are more sound proof but except this, it was perfect!
8,8 Excellent
Pros: The location is great with clean, comfortable rooms.
Cons: No fridge in room & pop in pop machine was warm. There was no 'do not disturb' placards in the room so was woken up by housekeeping my first day. They were eventually able to find one for me and then everything was great.
8,8 Excellent
Pros: It was a wonderful hotel. Location was perfect.
Cons: Only complaint is that it was loud at night. They do provide you with ear plugs and you definitely need it.
10,0 Excellent
Pros: Great hotel, in the perfect location.
Cons: The pillows were a bit soft for my liking.
7,0 Good
Pros: The location was the best!
Cons: Elevator was out of order, so we had to trek to a weird janky corner of the hotel down a flight of mini stairs by the staff laundry room. Also, the rooms were pretty tiny, uncomfortably so.
9,7 Excellent
Pros:
Cons: Rooftop bar pretty basic. Room and location awesome. Appreciated the free parking also!
10,0 Excellent
Pros: Good value for money. Everything is close by to the hotel. Within 5 minutes walking distance which super good due to the cold of -20... Very much enjoyed the hospitality and service of the hotel.
Cons:
8,8 Excellent
Pros: This hotel is in a fantastic location in the centre of downtown Banff. The room was large with a great comfortable bed and lovely bathroom. The view onto the avenue and surrounding mountains was also gorgeous.
Cons: The only negative to our stay was the location of our room, as it’s a large hotel it was a very long walk however this was a minor inconvenience.
9,0 Excellent
Pros: Location Upgrade for same price
Cons:
9,6 Excellent
Pros: Loved the hot tub! To bad the hours weren’t 9-11pm. 10-10 was okay though!!
Cons:
10,0 Excellent
Pros: I come to the Mount Royal often because I like where it is located on Banff Ave. Close walking to distance to everything I need. It is clean and looks great after it’s renovation. The roof top hot tub is great for relaxing.
Cons:
A mountain lifestyle hotel in the heart of the Canadian Rockies. A magical retreat any season.Inspired by heritage. Re-imagined for today. Soon to amaze.For generations, locals and visitors built a community around the Mount Royal Hotel. That spirit is captured in our brand new start: a surprising, exciting take on classic Banff accommodation. While we honour our heritage through design and dcor, all-new contemporary amenities provide the very best in modern hotel experiences.
Tunnel Mountain Resort has everything you need for a perfect Banff vacation. Their condos, cabins and suites are perfect for the family or a getaway with friends.
Overall 8,8 Excellent
Based on 2 050 reviews
All reviews
- All reviews
- Families
- Couples
Good
7,0
Pros: nice patio
Okay
4,0
Good
7,0
Pros: Good location
Excellent
9,0
Pros: The resort didn't have our room ready by check in so upgraded us, which was lovely.
Excellent
10,0
Pros: We loved everything about our stay here. Wonderful place, in a beautiful location, very close to town. Walkable into town, or use bus tickets provided for free from the reception. Helpful and thoughtful staff throughout the property. The mountain cabin was perfect for us, with a well equipped kitchen, balcony with a gorgeous mountain view and Elk walking by on several occasions. The wood burning fireplace (with free firewood) made for cosy evenings.
Excellent
8,0
Pros: Out of town, but easy access to town
Excellent
10,0
Pros: Location!
Excellent
10,0
Pros: Perfect resort for a get away. Quiet location close to town with free bus transportation provided. Wonderful, helpful staff. Beautiful mountain views. Lovely place, miss it already.
Excellent
8,8
Pros: Always a great place to stay
Poor
1,0
Pros: Staff and cleanliness
Excellent
9,0
Pros: Complete provisions
Excellent
8,0
Pros: - free bus pass is a nice perk. - hot tub not working - would have been nice to be advised of this - living room of loft suite needs better seating (sofa and chairs). Not too comfy
Details
Reviews
Overall 8,8 Excellent
Based on 2 050 reviews
Service
9,3
Vibe
8,7
Room
8,7
Location
8,6
Comfort
8,3
Breakfast
6,6
WiFi
6,5
Wellness
2,3
Service
9,2
Room
8,6
Vibe
8,4
Location
8,0
Amenities
7,7
Breakfast
6,8
Food
5,6
WiFi
5,3
Wellness
2,5
Service
9,4
Value
8,9
Room
8,9
Location
8,7
Comfort
8,6
Wellness
2,3
7,0 Good
Pros: nice patio
Cons: location.
4,0 Okay
Pros:
Cons: hot tub steam room and sauna not functioning...based on this property was overpriced
7,0 Good
Pros: Good location
Cons: Shuttle bus into Banff unreliable
9,0 Excellent
Pros: The resort didn't have our room ready by check in so upgraded us, which was lovely.
Cons: No sugar replenished from the the room service so on travel day no coffee before leaving.
10,0 Excellent
Pros: We loved everything about our stay here. Wonderful place, in a beautiful location, very close to town. Walkable into town, or use bus tickets provided for free from the reception. Helpful and thoughtful staff throughout the property. The mountain cabin was perfect for us, with a well equipped kitchen, balcony with a gorgeous mountain view and Elk walking by on several occasions. The wood burning fireplace (with free firewood) made for cosy evenings.
Cons:
8,0 Excellent
Pros: Out of town, but easy access to town
Cons:
10,0 Excellent
Pros: Location!
Cons: Nothing
10,0 Excellent
Pros: Perfect resort for a get away. Quiet location close to town with free bus transportation provided. Wonderful, helpful staff. Beautiful mountain views. Lovely place, miss it already.
Cons:
8,8 Excellent
Pros: Always a great place to stay
Cons:
1,0 Poor
Pros: Staff and cleanliness
Cons: Pricing is way too much in comparison to the property. Lots of best option if you are paying $----
9,0 Excellent
Pros: Complete provisions
Cons: Square cornered soap bars
8,0 Excellent
Pros: - free bus pass is a nice perk. - hot tub not working - would have been nice to be advised of this - living room of loft suite needs better seating (sofa and chairs). Not too comfy
Cons:
Tunnel Mountain Resort has everything you need for a perfect Banff vacation. Their condos, cabins and suites are perfect for the family or a getaway with friends.
A stay at Brewster's Mountain Lodge places you in the heart of Banff, a 1-minute drive from Central Park and 6 minutes from Tunnel Mountain. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8,7 Excellent
Based on 1 533 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,0
Pros: Warm hospitality and is a cosy hotel with mountain lodge feel. Sarah was extraordinary!
Excellent
10,0
Pros: The staff were so helpful and kind. I have stayed here numerous times. Never disappointed. Beds and pillows are really comfortable. Room super clean. Location is great .
Okay
4,0
Pros: Update update update It is a 1980’s hotel with 2020 prices Really need updating and the mini t.v. In The main area is a reflection on the cheapness of the owners . Make all the money you can and don’t put it back into the properties and it really shows kt
Excellent
8,0
Pros: The location was really good
Excellent
8,0
Excellent
9,4
Pros: Big bath. Jon at the front desk was awesome.
Good
7,0
Pros: Convenient location with parking. We could leave the car at the hotel while we head out. Staff were very friendly and helpful.
Complimentary breakfast were okay, just right to start our day full.
Excellent
10,0
Pros: Location
Excellent
8,0
Pros: The 2 gentlemen who was on the front desk was very friendly. The location is excellent.
Good
6,0
Pros: Location
Excellent
9,0
Pros: location and breakfast selections
Good
7,7
Details
Reviews
Overall 8,7 Excellent
Based on 1 533 reviews
Service
9,3
Location
9,1
Room
7,0
Breakfast
6,8
WiFi
5,7
Service
9,4
Location
8,8
Breakfast
7,2
Room
6,8
Comfort
5,9
Service
9,4
Location
9,1
Breakfast
6,7
Room
6,6
Service
9,4
Location
8,7
9,0 Excellent
Pros: Warm hospitality and is a cosy hotel with mountain lodge feel. Sarah was extraordinary!
Cons:
10,0 Excellent
Pros: The staff were so helpful and kind. I have stayed here numerous times. Never disappointed. Beds and pillows are really comfortable. Room super clean. Location is great .
Cons:
4,0 Okay
Pros: Update update update It is a 1980’s hotel with 2020 prices Really need updating and the mini t.v. In The main area is a reflection on the cheapness of the owners . Make all the money you can and don’t put it back into the properties and it really shows kt
Cons: Read above
8,0 Excellent
Pros: The location was really good
Cons: The stairs to the loft were too steep and there was no fan in the bathroom
8,0 Excellent
Pros:
Cons: Did not have AC.
9,4 Excellent
Pros: Big bath. Jon at the front desk was awesome.
Cons: A few more pillows.
7,0 Good
Pros: Convenient location with parking. We could leave the car at the hotel while we head out. Staff were very friendly and helpful.
Complimentary breakfast were okay, just right to start our day full.
Cons: Our room was next to the stairway going to breakfast nook, I could hear people’s footstep going up and down the stairs in the morning. Heater in the room took some time to heat up.
10,0 Excellent
Pros: Location
Cons:
8,0 Excellent
Pros: The 2 gentlemen who was on the front desk was very friendly. The location is excellent.
Cons: Bathroom need updating and the wool duvet is not a idea for modern age. Chalet feeling is good! The room need more sound proofing. We could hear the next room, downstair and hallway very clearly
6,0 Good
Pros: Location
Cons: The bed sheets didnt fit the bed! Touching straight up mattress wasnt cool. Allocated parking lot is way too small. Should have been told by the staff just how tight and small it is.
9,0 Excellent
Pros: location and breakfast selections
Cons: no fridge in the room
7,7 Good
Pros:
Cons: Although likely not their fault we were awoken at 6:45 am by a garbage truck in the alley. Normal in NYC but not Banff!
A stay at Brewster's Mountain Lodge places you in the heart of Banff, a 1-minute drive from Central Park and 6 minutes from Tunnel Mountain. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
When you stay at Canalta Lodge in Banff, you'll be in a national park, within a 5-minute drive of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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Overall 8,6 Excellent
Based on 2 525 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,0
Pros: Cleanliness, it deserves more than a 2 star
Excellent
9,0
Pros: Breakfast was great. Nice variety. Great way to start the day. Staff were friendly and helpful.
Excellent
9,0
Pros: The rustic chic decor, great service - they let us keep our car in the parkade after checkout so we could take the extra day to enjoy banff.
Good
6,0
Pros: I thought the rates were a little high for the room size and facilities.
Excellent
8,0
Pros: The room / hotel was really nice and fancy and clean
Okay
4,0
Pros: The facilities, rooms and staff were great. Very modern and close to the shops and restaurants.
Excellent
8,3
Pros: Very nice hot tub and sauna. Good quality rooms
Excellent
9,6
Pros: Great environment. Casual atmosphere but professional staff. Comfy beds and cosy fire in the room. Cool hot tubs. Breakfast included was great to set you up for a day in the cold. Room was very spacious (we had a family room with bunks).
Excellent
9,0
Pros: location. comfort room. cleaness
Excellent
10,0
Pros: Great ambiance and modern mountain design.
Excellent
10,0
Pros: We loved it here. Spacious room, very clean. Good breakfast, free parking, a gym. Highly recommend.
Good
6,2
Pros: The new hot tubs and the nice decor across the lodge
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Details
Reviews
Overall 8,6 Excellent
Based on 2 525 reviews
Vibe
9,3
WiFi
8,9
Cleanliness
8,8
Service
8,5
Amenities
8,1
Location
8,1
Wellness
8,0
Room
7,8
Breakfast
7,5
Food
5,3
Bar
4,4
Vibe
9,0
Wellness
8,5
Location
8,4
Service
8,3
Amenities
8,1
Room
7,8
Breakfast
7,5
Vibe
9,3
Wellness
8,1
Service
8,1
Location
8,0
Amenities
7,9
Breakfast
7,4
Room
7,3
Food
5,1
Service
8,2
Room
7,0
Service
8,7
Room
7,1
9,0 Excellent
Pros: Cleanliness, it deserves more than a 2 star
Cons: No
9,0 Excellent
Pros: Breakfast was great. Nice variety. Great way to start the day. Staff were friendly and helpful.
Cons:
9,0 Excellent
Pros: The rustic chic decor, great service - they let us keep our car in the parkade after checkout so we could take the extra day to enjoy banff.
Cons: This hotel was listed as having a pool and hot tub but it's actually in the hotel next door which this hotel also owned.
6,0 Good
Pros: I thought the rates were a little high for the room size and facilities.
Cons:
8,0 Excellent
Pros: The room / hotel was really nice and fancy and clean
Cons: No
4,0 Okay
Pros: The facilities, rooms and staff were great. Very modern and close to the shops and restaurants.
Cons: My husband and I were badly chemically burnt from the job tub, the burns were painful and ruined our trip. The staff were great when we told them what had happened.
8,3 Excellent
Pros: Very nice hot tub and sauna. Good quality rooms
Cons: Lack of regular glasses and cups in the room. Everything was plastic
9,6 Excellent
Pros: Great environment. Casual atmosphere but professional staff. Comfy beds and cosy fire in the room. Cool hot tubs. Breakfast included was great to set you up for a day in the cold. Room was very spacious (we had a family room with bunks).
Cons: Only thing would be the loud air con units in the apartment- otherwise it was perfect.
9,0 Excellent
Pros: location. comfort room. cleaness
Cons: na
10,0 Excellent
Pros: Great ambiance and modern mountain design.
Cons:
10,0 Excellent
Pros: We loved it here. Spacious room, very clean. Good breakfast, free parking, a gym. Highly recommend.
Cons:
6,2 Good
Pros: The new hot tubs and the nice decor across the lodge
Cons: Toilets were never cleaned, bath tub remained clogged the whole stay, the heating in the room was poor, the bed was very hard, sheets were very thin.
Breakfast was not bad but some mornings were worse than others
When you stay at Canalta Lodge in Banff, you'll be in a national park, within a 5-minute drive of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
When you stay at Banff Inn in Banff, you'll be on the Strip, within a 15-minute walk of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Overall 8,6 Excellent
Based on 2 458 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8,5
Pros: Location was good. Comfortable. Reasonable priced.
Excellent
10,0
Pros: I liked the fact that we were given breakfast vouchers.
Good
7,7
Pros: - VERY CLEAN
- UNDERGROUND HEATED PARKING
- HOT TUB WAS VERY HOT GREAT FOR A DAY AFTER SKIING
- GOOD STAFF
Excellent
10,0
Pros: Will stay here again. Clean comfortable room. Attractive and inviting lobby area. Attentive and friendly front desk staff. Easily accessible hotel and indoor parking facility. The hotel's restaurant had excellent service, good food and drink offerings.
Excellent
10,0
Pros: The front desk supervisor, was extremely helpful, friendly and funny. Great representation of the hotel and Banff. We would definitely stay here again when we return to Banff.
Excellent
10,0
Excellent
8,0
Pros: The friendly staff, the hot tub and sauna and location close to all the shops
Good
7,5
Pros: Clean great location within walking distance to restaurants
Excellent
8,0
Pros: Hotel was great. Disliked the view of our room though (1st floor on the back side of the hotel). Our view was of a bus parked right in front of our window. Lame. Room was great inside. Fridge was convenient. Continental breakfast was tasty. The poutine at carlitos pizzeria was the bomb diggity. The town became really active at night with all the young kids going out to the bars. My friends and I had no complaints and we really enjoyed going in the spa, sauna, and steam room after hiking all day.
Details
Reviews
Overall 8,6 Excellent
Based on 2 458 reviews
Cleanliness
9,1
Service
9,1
Location
8,6
Wellness
8,5
Room
8,0
WiFi
6,8
Breakfast
4,8
Service
9,1
Location
8,3
Value
7,3
Room
6,8
Breakfast
4,3
Service
8,8
Location
8,7
Wellness
8,6
Room
8,3
Comfort
7,4
Breakfast
4,8
Service
9,1
Location
8,9
Room
7,5
8,5 Excellent
Pros: Location was good. Comfortable. Reasonable priced.
Cons: Free continental breakfast
10,0 Excellent
Pros: I liked the fact that we were given breakfast vouchers.
Cons: We were not aware that underground parking was a first come first serve basis. A heads up about that would have been nice.
7,7 Good
Pros: - VERY CLEAN
- UNDERGROUND HEATED PARKING
- HOT TUB WAS VERY HOT GREAT FOR A DAY AFTER SKIING
- GOOD STAFF
Cons: - CONTINENTAL BREAKFAST WAS VERY LIMITED AND MUFFINS WERE FREEZER BURNT
- STEAM ROOM DIDN'T WORK THE FIRST NIGHT
- JETS IN HOT TUB NEVER WORKED AT ALL
- VERY HARD TO GET A NORMAL TEMPERATURE IN ROOM WAS VERY HOT IF YOU HAD THE HEATER ON AT ALL
10,0 Excellent
Pros: Will stay here again. Clean comfortable room. Attractive and inviting lobby area. Attentive and friendly front desk staff. Easily accessible hotel and indoor parking facility. The hotel's restaurant had excellent service, good food and drink offerings.
Cons:
10,0 Excellent
Pros: The front desk supervisor, was extremely helpful, friendly and funny. Great representation of the hotel and Banff. We would definitely stay here again when we return to Banff.
Cons:
10,0 Excellent
Pros:
Cons: Breakfast
8,0 Excellent
Pros: The friendly staff, the hot tub and sauna and location close to all the shops
Cons: The facilities could be upgraded its looking a little old
7,5 Good
Pros: Clean great location within walking distance to restaurants
Cons:
8,0 Excellent
Pros: Hotel was great. Disliked the view of our room though (1st floor on the back side of the hotel). Our view was of a bus parked right in front of our window. Lame. Room was great inside. Fridge was convenient. Continental breakfast was tasty. The poutine at carlitos pizzeria was the bomb diggity. The town became really active at night with all the young kids going out to the bars. My friends and I had no complaints and we really enjoyed going in the spa, sauna, and steam room after hiking all day.
Cons: Our view. Buses are not fun to look at. Plus you feel like people are in there creeping on you in your room even though you know it's empty.
When you stay at Banff Inn in Banff, you'll be on the Strip, within a 15-minute walk of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
With a stay at Banff Park Lodge, you'll be centrally located in Banff, a 3-minute drive from Banff Lake Louise Tourism Bureau and 7 minutes from Cave and Basin National Historic Site. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Overall 8,4 Excellent
Based on 3 645 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,2
Pros: Great location, we had a nice stay. Seemed like the bathrooms were newly renovated although the room itself could use a bit of an update. Nice pool and the staff were very friendly.
Excellent
8,0
Pros: Its location to downtown Banff
Excellent
10,0
Pros: We really enjoyed our stay. The kids liked the pool and the breakfast buffet. The location is outstanding. We went ice skating on the river just behind the hotel and had a great brunch at Melissa's across the street.
Excellent
9,0
Pros: Clean and comfortable. Eucalyptus steam room and hot tubs were great, open till 12am was a good bonus. Good location.
Excellent
9,7
Pros: Had a great stay, pool and hot tubs are phenomenal and rooms were great. Everyone friendly and accommodating.
Excellent
10,0
Pros: Great location and great property! Friendly staff and excellent service!
Good
7,7
Good
7,1
Pros: Close to Banff Centre
Excellent
9,6
Pros: Really great location, big rooms, clean, gym, steam room, indoor heated pool!
Good
7,0
Pros: Location and faculties are nice.
Excellent
10,0
Pros: All around a pleasant experience
Excellent
9,1
Pros: Location was amazing for walking to downtown. Pool area was beautiful.
Details
Reviews
Overall 8,4 Excellent
Based on 3 645 reviews
Pool
9,3
Location
9,0
Wellness
8,9
Service
8,7
Room
7,6
Breakfast
6,3
Value
4,3
WiFi
3,8
Pool
9,3
Wellness
9,1
Location
9,0
Service
8,4
Room
7,7
Breakfast
6,7
Vibe
4,1
Value
4,1
WiFi
2,8
Wellness
9,1
Pool
9,1
Location
9,1
Service
7,9
Room
6,1
Breakfast
5,8
Value
4,6
Vibe
3,7
WiFi
2,9
Location
9,2
Service
9,0
Comfort
7,3
Room
7,2
Breakfast
6,3
Value
4,0
Location
9,1
Room
6,8
8,2 Excellent
Pros: Great location, we had a nice stay. Seemed like the bathrooms were newly renovated although the room itself could use a bit of an update. Nice pool and the staff were very friendly.
Cons:
8,0 Excellent
Pros: Its location to downtown Banff
Cons: Outdated decor
10,0 Excellent
Pros: We really enjoyed our stay. The kids liked the pool and the breakfast buffet. The location is outstanding. We went ice skating on the river just behind the hotel and had a great brunch at Melissa's across the street.
Cons:
9,0 Excellent
Pros: Clean and comfortable. Eucalyptus steam room and hot tubs were great, open till 12am was a good bonus. Good location.
Cons: Wifi experience was not good. Parking is extra $$
9,7 Excellent
Pros: Had a great stay, pool and hot tubs are phenomenal and rooms were great. Everyone friendly and accommodating.
Cons: Charging for wifi is outdated and should be changed in my opinion. It is a common service for hotels to have free wifi nowadays. oh well.
10,0 Excellent
Pros: Great location and great property! Friendly staff and excellent service!
Cons:
7,7 Good
Pros:
Cons: AC useful for hot days
7,1 Good
Pros: Close to Banff Centre
Cons: Wifi not included
9,6 Excellent
Pros: Really great location, big rooms, clean, gym, steam room, indoor heated pool!
Cons: Not a big deal but you do have to pay for wifi
7,0 Good
Pros: Location and faculties are nice.
Cons: No Free Wifi. Parking was underground, but cost 12$ a night and that was never expressed to us. Breakfast was like 25$
10,0 Excellent
Pros: All around a pleasant experience
Cons:
9,1 Excellent
Pros: Location was amazing for walking to downtown. Pool area was beautiful.
Cons: Only thing I could complain about was the carpet in the room. It was old and needed to be changed. Stuffed up my family.
With a stay at Banff Park Lodge, you'll be centrally located in Banff, a 3-minute drive from Banff Lake Louise Tourism Bureau and 7 minutes from Cave and Basin National Historic Site. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Inspired by the hotels location at the junction of Elk Street and Banff Avenue, the Elk + Avenue lives at the intersection of rugged mountains and modern amenities. Just a short stroll from boutique shopping and world-class dining, the Elk + Avenue is a comfortable and contemporary basecamp for Banff exploration. Guests can expect warm and inviting accommodations that celebrate the authentic history and natural landscape of Banff and the Canadian Rockies. Looking for dining options? RGs lounge and family friendly Rickys All Day Grill and are open daily. Enjoy one of our famous breakfasts, fabulous entrees, and diner classics or relax and enjoy a drink in the lounge. We look forward to welcoming you to Banff!
Overall 8,4 Excellent
Based on 2 538 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Okay
5,0
Pros: Near shops and food
Excellent
9,0
Pros: The location was perfect!! So close to the walking strip and a grocery store and all the shops and restaurants. The view of the mountains was spectacular. Underground parking was great. The staff was friendly and informative.
Excellent
8,2
Pros: Great location. Freindly staff.
Excellent
10,0
Pros: Lovely bathroom
Great location
Excellent
9,0
Pros: Great location...in the heart of town. Also the very friendly staff.
Excellent
9,0
Pros: Location was perfect,staff was pleasant & hotel very nice.
Good
7,5
Pros: Clean, great location.
Okay
4,0
Pros: Location.
Excellent
8,0
Pros: Modern Style of rooms and underground parking
Excellent
9,0
Pros: We loved our 2 storey room
Excellent
8,0
Pros: Room was clean and spacious, bed was comfortable. Good value for money. Excellent location and complimentary parking.
Excellent
9,6
Pros: We loved the location and the staff was extremely friendly! The breakfast was awesome! We love staying here!
Details
Reviews
Overall 8,4 Excellent
Based on 2 538 reviews
Location
9,5
Bar
9,4
Vibe
8,6
Service
8,5
Room
7,4
Breakfast
6,4
WiFi
5,3
Wellness
3,0
Pool
1,1
Location
9,2
Service
8,3
Room
7,0
Breakfast
6,0
Comfort
5,5
WiFi
3,8
Wellness
3,2
Location
9,7
Service
8,8
Vibe
8,4
Room
7,3
Breakfast
6,3
Wellness
3,3
Location
9,7
Service
8,7
Room
7,0
Comfort
5,5
5,0 Okay
Pros: Near shops and food
Cons: Under remodeling. Pool and hot tub closed due to remodeling. Noisy. Both from inside hotel noise and outside street noise
9,0 Excellent
Pros: The location was perfect!! So close to the walking strip and a grocery store and all the shops and restaurants. The view of the mountains was spectacular. Underground parking was great. The staff was friendly and informative.
Cons: The price was raised up about 3 times the weekday price because it was the weekend. Lack of microwave in the rooms. Pretty thin walls.
8,2 Excellent
Pros: Great location. Freindly staff.
Cons:
10,0 Excellent
Pros: Lovely bathroom
Great location
Cons:
9,0 Excellent
Pros: Great location...in the heart of town. Also the very friendly staff.
Cons: The beds were a bit creaky...and it would be nice to have TWO working elevators.
9,0 Excellent
Pros: Location was perfect,staff was pleasant & hotel very nice.
Cons: No air conditioning noisy fan
7,5 Good
Pros: Clean, great location.
Cons:
4,0 Okay
Pros: Location.
Cons: A window was broken in our room that let excess noise in. Interrupted our sleep a few times. When mentioned to staff no compensation was provided. Otherwise no issues.
8,0 Excellent
Pros: Modern Style of rooms and underground parking
Cons: No AC, room was too warm
9,0 Excellent
Pros: We loved our 2 storey room
Cons: No access to attached restaurant for breakfast as there was an issue
8,0 Excellent
Pros: Room was clean and spacious, bed was comfortable. Good value for money. Excellent location and complimentary parking.
Cons: We were in a room facing the lobby lounge and it was loud. Lots of foot traffic in the morning, screaming children etc.
9,6 Excellent
Pros: We loved the location and the staff was extremely friendly! The breakfast was awesome! We love staying here!
Cons: Honestly the only complaint we had was the pillows! They were extremely uncomfortable
Inspired by the hotels location at the junction of Elk Street and Banff Avenue, the Elk + Avenue lives at the intersection of rugged mountains and modern amenities. Just a short stroll from boutique shopping and world-class dining, the Elk + Avenue is a comfortable and contemporary basecamp for Banff exploration. Guests can expect warm and inviting accommodations that celebrate the authentic history and natural landscape of Banff and the Canadian Rockies. Looking for dining options? RGs lounge and family friendly Rickys All Day Grill and are open daily. Enjoy one of our famous breakfasts, fabulous entrees, and diner classics or relax and enjoy a drink in the lounge. We look forward to welcoming you to Banff!
With a stay at Rundlestone Lodge, you'll be centrally located in Banff, within a 5-minute drive of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Overall 8,4 Excellent
Based on 2 278 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
6,0
Pros: Underground parking, friendly staff at the restaurant and the staff in general.
Excellent
9,0
Pros: Rooms were a great size and very clean. We loved having a kitchenette and a lofted bedroom separate from the living area.
Okay
5,4
Pros: It was reasonably comfortable
Excellent
10,0
Pros: We got a nice price on upgrading to a family room with a loft. That made the stay very pleasant. Just a word on value: We don’t usually stay right in the town of Banff as it tends to be a little pricey. This was one of the more affordable options there and we were very happy with everything. It is a little further from the town centre than some of the other lodges though.
Excellent
10,0
Pros: Only breakfast was the adjacent restaurant, Patrinos, not part of Rundlestone. We ate elsewhere. Spent our honeymoon there 20 years ago. Totally enjoyed our stay and Banff, even with all of the snow :-)
Mediocre
2,0
Pros: Nice and clean. Located on the quiet end of the strip.
Excellent
10,0
Pros: Staff were helpful and warming. Hotel rooms were nicely appointed and laid out. Hotel was quiet no noise and we were on the 1st floor. Lounge was nice to sit and read in. About a 15-20 min walk to downtown Banff and very easy. Parking is heated and underground which is nice. We would definately stay again. Free shuttle to Sunshine and Lake Louise ski resorts from Caribou lodge beside this hotel.
Excellent
8,0
Pros: Great rooms and pool!
Excellent
10,0
Pros: Location, value for price, very helpful staff, rooms were very comfortable and included plenty of accoutrements. Free bikes!
Excellent
9,0
Pros: Our room was clean and very comfortable. We weren't at the hotel much so didn't interact much with the staff besides check in and out, but when we did, everyone was very nice.
Excellent
8,0
Pros: Roomy suites and great to have heated carpark
Excellent
8,0
Pros: Quiet and clean.
Details
Reviews
Overall 8,4 Excellent
Based on 2 278 reviews
Service
8,7
Location
8,5
Pool
8,2
Wellness
8,1
Room
8,0
WiFi
7,1
Breakfast
5,0
Service
8,9
Location
8,4
Pool
8,2
Room
8,2
Wellness
7,9
Value
7,2
Breakfast
5,3
Location
8,7
Service
8,5
Pool
8,4
Wellness
8,2
Room
7,6
Breakfast
5,2
Vibe
5,1
Comfort
7,9
Room
7,8
6,0 Good
Pros: Underground parking, friendly staff at the restaurant and the staff in general.
Cons: Found the room stuffy and warm at night, made it difficult to have a comfortable sleep.Also the king size bed and pillows was uncomfortable. Will bring my own pillows next time.
9,0 Excellent
Pros: Rooms were a great size and very clean. We loved having a kitchenette and a lofted bedroom separate from the living area.
Cons: No complaints, we enjoyed our stay.
5,4 Okay
Pros: It was reasonably comfortable
Cons: The decor was old and dingy and there was garbage and old food containers on our balcony when we checked in
10,0 Excellent
Pros: We got a nice price on upgrading to a family room with a loft. That made the stay very pleasant. Just a word on value: We don’t usually stay right in the town of Banff as it tends to be a little pricey. This was one of the more affordable options there and we were very happy with everything. It is a little further from the town centre than some of the other lodges though.
Cons:
10,0 Excellent
Pros: Only breakfast was the adjacent restaurant, Patrinos, not part of Rundlestone. We ate elsewhere. Spent our honeymoon there 20 years ago. Totally enjoyed our stay and Banff, even with all of the snow :-)
Cons: Underground parking could provide spaces for pickups, not everyone drives tiny cars.
2,0 Mediocre
Pros: Nice and clean. Located on the quiet end of the strip.
Cons: Room heater sounded like a freight train. Hot tub jets were not working. Restaurant staff was ambivalent and very over priced. Vending machines were mostly out of order and the one that wasn't still did not dispense beverage and didn't return money.
10,0 Excellent
Pros: Staff were helpful and warming. Hotel rooms were nicely appointed and laid out. Hotel was quiet no noise and we were on the 1st floor. Lounge was nice to sit and read in. About a 15-20 min walk to downtown Banff and very easy. Parking is heated and underground which is nice. We would definately stay again. Free shuttle to Sunshine and Lake Louise ski resorts from Caribou lodge beside this hotel.
Cons: Our room got quite warm and we were running the AC to keep it cool. We aren't exactly sure why it was getting so hot even with the heat switched off. Air is very dry during winter which causes some discomfort sleeping but this is a problem any hotel has.
8,0 Excellent
Pros: Great rooms and pool!
Cons: A long walk to Banff main street.
10,0 Excellent
Pros: Location, value for price, very helpful staff, rooms were very comfortable and included plenty of accoutrements. Free bikes!
Cons: Restaurant hours didn't match what was posted on the blackboard outside the restaurant entrance, so we ate elsewhere.
9,0 Excellent
Pros: Our room was clean and very comfortable. We weren't at the hotel much so didn't interact much with the staff besides check in and out, but when we did, everyone was very nice.
Cons: It was one of the furthest out from the main area of town. Still convenient compared to staying outside of town, and not a terribly long walk, but still about 15 minutes.
8,0 Excellent
Pros: Roomy suites and great to have heated carpark
Cons: Access to downtown Banff requires public transport or car
8,0 Excellent
Pros: Quiet and clean.
Cons: The thermostat was not accurate. The room would not cool down for comfortable sleeping.
With a stay at Rundlestone Lodge, you'll be centrally located in Banff, within a 5-minute drive of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
When you stay at The Juniper Hotel in Banff, you'll be in a national park, a 5-minute drive from Banff Lake Louise Tourism Bureau and 7 minutes from Banff Centre for Arts and Creativity. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Banff? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space. Free self parking is available onsite.
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Overall 8,4 Excellent
Based on 1 543 reviews
All reviews
- All reviews
- Couples
- Families
Poor
1,0
Excellent
8,0
Pros: The staff were friendly, very helpful, and quickly responsive to needs
Good
7,7
Pros: Hotel was an older facility without an elevator. Several front desk attendants were unfriendly. The cleaning staff was not consistent had to ask for towels several times along with Kleenex and bathroom tissue.
Excellent
10,0
Pros: Amazing food, views, and amenities for a great price!
Excellent
10,0
Pros: Location was perfect. Staff helpful and polite. Views are incredibly.
Excellent
8,0
Pros: Great location and value for money. Bistro was excellent. Great food and waitstaff.
Okay
5,0
Pros: Proximity to Norquay. Walking trails. Secluded and forested.
Excellent
9,0
Pros: Food was outstanding, both for dinner and breakfast (best food we had on entire trip!); pretty mountain views from our room
Excellent
8,0
Pros: excellent location, quiet, clean and modern.
Excellent
8,0
Okay
5,7
Pros: Restaurant is excellent. Check in fast. Views amazing
Mediocre
2,0
Details
Reviews
Overall 8,4 Excellent
Based on 1 543 reviews
Bar
10,0
Location
8,6
Food
8,4
Service
8,3
WiFi
7,9
Room
7,8
Breakfast
7,1
Value
5,8
Comfort
5,2
Location
8,6
Service
7,9
Food
7,7
Breakfast
7,3
Room
7,1
Value
5,5
Comfort
4,7
Location
8,2
Service
8,0
Breakfast
6,8
Room
6,8
Value
5,7
Comfort
4,6
Amenities
4,6
1,0 Poor
Pros:
Cons: I had notified in advance I was travelling with 3 dogs when I arrived they wanted to charge an extra 75 for the dogs . Ridiculous amount! Pretty nervy to call themselves pet friendly . I travelled down the road to Golden where I was charge 75 for my room and 45 for my dogs including breakfast . Slight difference in attitude and pet friendliness.
8,0 Excellent
Pros: The staff were friendly, very helpful, and quickly responsive to needs
Cons:
7,7 Good
Pros: Hotel was an older facility without an elevator. Several front desk attendants were unfriendly. The cleaning staff was not consistent had to ask for towels several times along with Kleenex and bathroom tissue.
Cons: Didn't have an elevator ... would of chosen a different hotel especially since we were on the second floor and had to carry our luggage upstairs.
10,0 Excellent
Pros: Amazing food, views, and amenities for a great price!
Cons: No complaints whatsoever!
10,0 Excellent
Pros: Location was perfect. Staff helpful and polite. Views are incredibly.
Cons: No Laundry facility on site.
8,0 Excellent
Pros: Great location and value for money. Bistro was excellent. Great food and waitstaff.
Cons: could update rooms for newer electronics... ie. USB charging station, connectivitiy of smart phone to alarm clock
5,0 Okay
Pros: Proximity to Norquay. Walking trails. Secluded and forested.
Cons: Double beds, not queens. No shuttle to Banff after 5 PM. No access to fire pits except via Bistro and limited hours. Breakfast didn't start until 9 AM. Hot tub is very small. View is overlooking highway towards mountains.
9,0 Excellent
Pros: Food was outstanding, both for dinner and breakfast (best food we had on entire trip!); pretty mountain views from our room
Cons: Poor lighting in room (dark, no overhead light, only lamps); location is just outside of down (can be a + for some)
8,0 Excellent
Pros: excellent location, quiet, clean and modern.
Cons:
8,0 Excellent
Pros:
Cons: I hope they include free breakfast for hotel guests
5,7 Okay
Pros: Restaurant is excellent. Check in fast. Views amazing
Cons: Room very dusty. Cleanliness can be improved
2,0 Mediocre
Pros:
Cons: They charged me for 2 nights when I only stayed for one, Due to an error in the online booking dates. They would not refund me because they said it was not within their policy. The Deluxe room was tiny and definitely not worth the money.
When you stay at The Juniper Hotel in Banff, you'll be in a national park, a 5-minute drive from Banff Lake Louise Tourism Bureau and 7 minutes from Banff Centre for Arts and Creativity. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Banff? This hotel has facilities measuring 3000 square feet (279 square meters), including conference space. Free self parking is available onsite.
Located in historic Banff, this contemporary hotel offers hotel rooms, suites with micro kitchens and lofts. Relax in the cave and basin inspired hot pool and sauna or taste the best margaritas in town at Chilis which is open for breakfast lunch and dinner.
Overall 8,3 Excellent
Based on 2 898 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10,0
Pros: Breakfast was good.
Poor
1,0
Pros: In town, private room entrance.
Excellent
9,0
Pros: The pool!
Excellent
10,0
Pros: The hot tub was under maintenance when I visited, but it definitely looks awesome. The hotel gave us the hot tub at the moose hotel instead. Underground parking is bright and roomy. The hotel gives my girlfriend a surprising birthday gift just because I mentioned it at the reservation. A huge thanks!
Excellent
9,0
Pros: The food at chilis was amazing.
Good
7,0
Pros: The renting if skis process was excellent
Excellent
10,0
Pros: Everything is good. Stuff is friendly, the room is clean and organized
Excellent
10,0
Pros: Cave hot tub
Excellent
9,0
Pros: Location
Excellent
9,0
Pros: Only complaint was the bed wasnt spectacular but still worth it!
Excellent
8,0
Pros: Nicely furnished room, clean and tidy
Excellent
10,0
Pros: Excellent location
Details
Reviews
Overall 8,3 Excellent
Based on 2 898 reviews
Location
9,1
WiFi
8,8
Service
8,5
Breakfast
7,1
Wellness
7,0
Room
6,3
Comfort
4,0
Location
8,9
Service
8,6
Pool
6,8
Breakfast
6,6
Wellness
6,3
Room
6,1
Comfort
4,1
Location
9,3
Service
8,2
Value
7,8
Breakfast
7,2
Wellness
6,9
Room
5,7
Comfort
3,8
10,0 Excellent
Pros: Breakfast was good.
Cons: There was ice build up on the exterior walkways in front of the room entrances that was unsafe.
1,0 Poor
Pros: In town, private room entrance.
Cons: Terrible quality for price, excessive extra fees tagged on, old/gross furniture, beds were terrible (and I can sleep anywhere), bathtub did not drain, towels were gross, continental breakfast did not even have fresh eggs, do not stay here. Never again.
9,0 Excellent
Pros: The pool!
Cons: Noise from outside. Carries through wall and glass doors.
10,0 Excellent
Pros: The hot tub was under maintenance when I visited, but it definitely looks awesome. The hotel gave us the hot tub at the moose hotel instead. Underground parking is bright and roomy. The hotel gives my girlfriend a surprising birthday gift just because I mentioned it at the reservation. A huge thanks!
Cons: The room I’m living has a door to the other room so you can hear everything.
9,0 Excellent
Pros: The food at chilis was amazing.
Cons:
7,0 Good
Pros: The renting if skis process was excellent
Cons: One of the exits had a huge puddle from melting snow in the underground parking causing two individuals to slip. One enough to cause an injury
10,0 Excellent
Pros: Everything is good. Stuff is friendly, the room is clean and organized
Cons:
10,0 Excellent
Pros: Cave hot tub
Cons:
9,0 Excellent
Pros: Location
Cons: Room was quite small for 2 people
9,0 Excellent
Pros: Only complaint was the bed wasnt spectacular but still worth it!
Cons:
8,0 Excellent
Pros: Nicely furnished room, clean and tidy
Cons:
10,0 Excellent
Pros: Excellent location
Cons: Room was a little tight
Located in historic Banff, this contemporary hotel offers hotel rooms, suites with micro kitchens and lofts. Relax in the cave and basin inspired hot pool and sauna or taste the best margaritas in town at Chilis which is open for breakfast lunch and dinner.
Boutique hotel charm and warm hospitality characterize the Banff Ptarmigan Inn. Situated just minutes from the centre of Banff, this comfortable Inn offers convenient amenities and leisure services within walking distance of many area attractions.
Overall 8,3 Excellent
Based on 2 153 reviews
All reviews
- All reviews
- Couples
- Families
Good
7,0
Pros: The location of this hotel is great. The hot-tub/steamroom and sauna were a highlight and the entire property is clean and tidy. Staff were friendly and for a 2 night stay in Banff, this Hotel was good. The free undercover parking was also great given we had a hire car.
Okay
5,1
Excellent
8,3
Pros: Close to everything and ski shuttle at he door
Excellent
8,0
Pros: Great location, nice large rooms
Excellent
10,0
Pros: Breakfast included in price and it was good!
Good
7,0
Pros: I did like its location, it is a very short walk to get into the heart of Banff. There are a lot of restaurants near by.
Excellent
9,0
Pros: Room is super clean, beds are comfy, staff is very nice.
Excellent
10,0
Pros: The location was excellent. The included breakfast was great and the staff were very helpful.
Okay
4,0
Pros: a
Excellent
8,0
Pros: Breakfast was included, quite good especially omelette bar. Fantastic location. Parking on site was very convenient.
Okay
4,0
Pros: Rooms are comfortable
Good
7,5
Pros: The hotel is well located in Banff and the room was clean and comfortable.
Details
Reviews
Overall 8,3 Excellent
Based on 2 153 reviews
WiFi
9,4
Location
9,2
Service
8,9
Value
8,7
Breakfast
7,9
Room
7,4
Comfort
6,1
Wellness
3,9
Service
9,2
Location
8,6
Breakfast
8,0
Room
7,4
Comfort
6,2
Location
8,9
Service
8,7
Breakfast
7,5
Room
7,2
Comfort
5,2
Wellness
3,3
7,0 Good
Pros: The location of this hotel is great. The hot-tub/steamroom and sauna were a highlight and the entire property is clean and tidy. Staff were friendly and for a 2 night stay in Banff, this Hotel was good. The free undercover parking was also great given we had a hire car.
Cons: The quality of the food for breakfast was great, however the range was limited, so this could be improved.
5,1 Okay
Pros:
Cons: The advertised "superior" room for which we pre-paid almost $400 a night for 6 nights was on the first floor with a walking path right next to the window, so there was no privacy at all. The safe did not work. The towels were fryed at the ends and some had stains. After our complaint, the manager of duty first lied that there were no rooms available. After the threat that we would request money return and move to another hotel, he suddenly discovered a premier room available two nights later, but requested that we check out from the current room by 11am and only check into the new one after 4pm, being for 5 hrs roomless. Only the next day the new manager on duty fixed these issues and transferred us to the room in a normal way and with apologies.
The breakfast is mediocre to put it mildly, many motels have better ones.
All in all, they charged these enormous prices only since they could - the location was great.
8,3 Excellent
Pros: Close to everything and ski shuttle at he door
Cons: Restaurant soap,,, and poor breakfast
8,0 Excellent
Pros: Great location, nice large rooms
Cons: a little noisy
10,0 Excellent
Pros: Breakfast included in price and it was good!
Cons: No A.C.
7,0 Good
Pros: I did like its location, it is a very short walk to get into the heart of Banff. There are a lot of restaurants near by.
Cons: The bathroom was small, the sinks are in the room so if someone is up and getting ready it definitely disturbs the person that is trying to sleep. The hot tub was broken.
9,0 Excellent
Pros: Room is super clean, beds are comfy, staff is very nice.
Cons: Bathroom is quite small, although is newly renovated and very clean. Breakfast needs some more choices.
10,0 Excellent
Pros: The location was excellent. The included breakfast was great and the staff were very helpful.
Cons:
4,0 Okay
Pros: a
Cons: upset with booking.com to be honest. Paid a lot for this place and then saw it cheaper on booking. com late on. Was also surprised at what was charged on my credit card. More than the expensive booking.acom rate
8,0 Excellent
Pros: Breakfast was included, quite good especially omelette bar. Fantastic location. Parking on site was very convenient.
Cons: Room was a little warm but could open the window to cool it down.
4,0 Okay
Pros: Rooms are comfortable
Cons: Room 101 is like staying in the engine room of the Titanic. All sorts of mechanical noises throughout the night and morning keeping us awake.
7,5 Good
Pros: The hotel is well located in Banff and the room was clean and comfortable.
Cons: Staff thy we dealt with were polite but not particularly friendly.
Boutique hotel charm and warm hospitality characterize the Banff Ptarmigan Inn. Situated just minutes from the centre of Banff, this comfortable Inn offers convenient amenities and leisure services within walking distance of many area attractions.
Nestled in the outdoor wonderland of Banff, this Mountain Lodge offers luxurious spa services and facilities, the Keg steakhouse restaurant as well as comfortable accommodations within walking distance of downtown.
Overall 8,2 Excellent
Based on 2 994 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8,0
Pros: Front desk staff showed us the room promptly AND we got a newly renovated room!
Excellent
9,0
Pros: Good value in non-peak season. Free parking and coffee in the lobby was nice.
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: Clean rooms, great location close to town and staff was extremely helpful
Good
6,0
Pros: It's very convenient, with the ski bus stopping at the property. The free city bus pass is also a very good perk.
Excellent
8,0
Pros: Great location.
Excellent
10,0
Pros: Hot tub and steam room
Good
7,5
Pros: Location was wonderful. Staff was helpful and responsive.
Good
7,1
Pros: close walking distance to town/bus was one block away to take to downtown if youdidn't want to walk
Excellent
8,0
Pros: The fireplace!
Good
6,0
Excellent
10,0
Pros: Hot pool.
Details
Reviews
Overall 8,2 Excellent
Based on 2 994 reviews
Location
8,6
Service
8,3
Pool
8,0
Wellness
7,8
Breakfast
6,5
Room
6,2
WiFi
5,8
Cleanliness
5,6
Comfort
4,5
Service
8,0
Value
7,9
Location
7,8
Wellness
7,7
Breakfast
6,1
Room
5,8
Cleanliness
5,3
WiFi
4,4
Comfort
3,9
Location
8,9
Pool
8,4
Service
7,9
Wellness
7,1
Vibe
6,9
Breakfast
6,7
Room
6,1
Comfort
5,2
Cleanliness
4,8
WiFi
4,6
8,0 Excellent
Pros: Front desk staff showed us the room promptly AND we got a newly renovated room!
Cons:
9,0 Excellent
Pros: Good value in non-peak season. Free parking and coffee in the lobby was nice.
Cons:
10,0 Excellent
Pros: Everything
Cons:
10,0 Excellent
Pros: Clean rooms, great location close to town and staff was extremely helpful
Cons: Not enough parking spots in the underground lot on just 1 of our 4 nights there
6,0 Good
Pros: It's very convenient, with the ski bus stopping at the property. The free city bus pass is also a very good perk.
Cons: The bed and pillows were cheap and uncomfortable. While the front desk service was polite, it is really not a full service hotel. The housekeeping was very perfunctory; one day they didn't come. I paid a premium over the holidays ($270/night) but did not get service remotely at that level. Solid 3 star service at 4 star price.
8,0 Excellent
Pros: Great location.
Cons:
10,0 Excellent
Pros: Hot tub and steam room
Cons:
7,5 Good
Pros: Location was wonderful. Staff was helpful and responsive.
Cons: Beds were uncomfortable. Housekeeping was OK. I had to call twice with issues. They left us a stained face towel folded with the clean ones.
7,1 Good
Pros: close walking distance to town/bus was one block away to take to downtown if youdidn't want to walk
Cons: very NOISY room. We faced street-smokers out all hours of night talking - did not sleep well at all
8,0 Excellent
Pros: The fireplace!
Cons: The cleanliness of the room
6,0 Good
Pros:
Cons: A little bit outdated. Staff is not the best.
10,0 Excellent
Pros: Hot pool.
Cons: NO
Nestled in the outdoor wonderland of Banff, this Mountain Lodge offers luxurious spa services and facilities, the Keg steakhouse restaurant as well as comfortable accommodations within walking distance of downtown.
Charlton's Banff is a 3.5 star classic alpine style hotel situated just a 10 minute walk to downtown Banff. This newly renovated property offers a unique selection of accommodations including family-friendly kitchenette suites and romantic loft fireplace suites. Complimentary lite continental breakfast is offered daily to all hotel guests. With an indoor pool, whirlpool and steam room, this hotel is an ideal choice for a getaway in one of Canadas beautiful national parks.
Overall 8,0 Excellent
Based on 1 537 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8,0
Pros: The bedroom was big and the washroom was spacious with tub and a shower box..
Mediocre
2,0
Pros: Super average hotel. Interiors are very drab and outdated.
Poor
1,0
Poor
1,0
Pros: nothing
Excellent
10,0
Pros: Free breakfast, fireplace in room, location.
Excellent
8,0
Pros: The room was spectacular, it was very cold that weekend so walking outside to get to our room was cold. Breakfast was good.
Excellent
8,0
Pros: Nice clean room.
Good
6,0
Pros: location
Excellent
9,4
Pros: 2 bedroom kitchenette suite was very spacious and well appointed
Good
7,0
Pros: The hot tub was great, room service also good. One of our rooms was the double and that was really good.
Excellent
8,0
Pros: Nice pool and spa Good continental breakfast
Mediocre
3,0
Pros: The location was nice.
Details
Reviews
Overall 8,0 Excellent
Based on 1 537 reviews
Location
8,9
Wellness
8,5
Service
8,5
Pool
8,3
Room
7,2
WiFi
7,0
Breakfast
5,6
Food
3,8
Location
8,9
Wellness
8,7
Pool
8,6
Service
8,4
Comfort
7,0
Room
6,9
Breakfast
5,8
Food
3,8
Location
8,7
Service
8,5
Wellness
8,4
Pool
8,4
Room
6,4
Breakfast
5,7
Food
4,3
8,0 Excellent
Pros: The bedroom was big and the washroom was spacious with tub and a shower box..
Cons: Breakfast options were very limited, no consideration to lactose free milk/yogurt and gluten free options. Breakfast time was short.
2,0 Mediocre
Pros: Super average hotel. Interiors are very drab and outdated.
Cons: Lamps in the bedroom did not work (bad bulbs). The lights in the room were half white half yellow. The "hot" breakfast had only the one non vegetarian option. The staff at the front desk were not super familiar with giving any recommendations on the area.
1,0 Poor
Pros:
Cons: The room was in disrepair and had an awful smell. We checked in late and were tired and simply went to bed. The bed was so hard that we could hardly move after an extremely poor sleep. My wife actually fought nausea from the smell through the night
1,0 Poor
Pros: nothing
Cons: The elevator was not working, we had to haul all luggage to 3rd floor. Not easy at 68 yrs. old. They placed an autistic child in the room next to us. We heard parents screaming and doors banging all night. We did not fall asleep until 2 AM.
10,0 Excellent
Pros: Free breakfast, fireplace in room, location.
Cons: Price a bit steep for being pretty outdated.
8,0 Excellent
Pros: The room was spectacular, it was very cold that weekend so walking outside to get to our room was cold. Breakfast was good.
Cons:
8,0 Excellent
Pros: Nice clean room.
Cons: Furniture made it very difficult to adjust air conditioning.
6,0 Good
Pros: location
Cons: you had to go down a spiral staircase to get to the bathroom in the room...what?!
9,4 Excellent
Pros: 2 bedroom kitchenette suite was very spacious and well appointed
Cons:
7,0 Good
Pros: The hot tub was great, room service also good. One of our rooms was the double and that was really good.
Cons: The family unit was small, dark and there was no door on the twin room which made privacy a real problem. The heating was also really hot in one room and really cold in the other so not comfortable.
8,0 Excellent
Pros: Nice pool and spa Good continental breakfast
Cons: Ten minute walk to town center
3,0 Mediocre
Pros: The location was nice.
Cons: Was informed when I arrived that there was a $50 charge per night for deposit even though I already prepaid for the entire stay. Was told the refund will take 3 days after checkout but still havent seen any refund. I was not impressed by the extra charges whatsoever. I am still waiting for my card to be refunded. The fans in the room constantly kept going and you cannot turn them off and noise through the walls is constant. The free breakfast was below standards I feel. There is no place to sit when busy and food was bit cold. They need extra room for the amount of people for breakfast to sit. The fireplace would not stay on I constantly had to keep hitting the switch to keep it going. Compared to the pictures online this room was very very small I will not recommend a loft style suite as space was limited.
Charlton's Banff is a 3.5 star classic alpine style hotel situated just a 10 minute walk to downtown Banff. This newly renovated property offers a unique selection of accommodations including family-friendly kitchenette suites and romantic loft fireplace suites. Complimentary lite continental breakfast is offered daily to all hotel guests. With an indoor pool, whirlpool and steam room, this hotel is an ideal choice for a getaway in one of Canadas beautiful national parks.
Perfect for the budget conscious traveller looking for an Inn with a cosy mountain feel. Bumpers is situated in a peaceful location at the start of Banff Avenue, surrounded on two sides by forest with the majestic Cascade Mountain in the background.
Overall 6,7 Good
Based on 912 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8,3
Pros: Centrally located near Banff with access to the main hotel for the amenities. Also pet friendly and pretty close to the off-leash dog park. Would recommend staying here especially if you have a pet.
Good
7,0
Pros: very tasty
Okay
5,8
Pros: The room was clean, quiet, spacious, big bath, comfortable
Excellent
8,3
Pros: The room itself is spacious, especially the top is attic like which makes the room instantly bigger. There’s plenty of worktop space and room for luggage. There’s also a small patio which overlooks the yard downstairs.
Okay
5,4
Pros: Easy to find and spacious
Excellent
10,0
Pros: Clean and spacious room.
Okay
5,0
Pros: The price
Excellent
8,0
Pros: A nice hotel but over priced
Good
6,3
Pros: The price was good - it's an older Inn, perhaps one of the oldest - So it is likely a place that will be torn down soon to make a major upgrade - then the price will inevitably go up. I was happy as I got what I paid for.
Details
Reviews
Overall 6,7 Good
Based on 912 reviews
Location
8,4
Comfort
6,7
WiFi
6,6
Service
6,5
Breakfast
6,1
Room
5,8
Food
4,4
Cleanliness
3,5
Vibe
2,9
Location
8,5
Value
6,9
Comfort
6,5
Service
6,1
Room
5,2
Cleanliness
3,8
Amenities
3,5
Vibe
2,2
Location
8,3
Comfort
6,7
Value
6,6
Service
6,3
Room
5,8
Amenities
3,8
Cleanliness
3,8
Vibe
2,7
8,3 Excellent
Pros: Centrally located near Banff with access to the main hotel for the amenities. Also pet friendly and pretty close to the off-leash dog park. Would recommend staying here especially if you have a pet.
Cons: There's not much I'd want to be improved upon.
7,0 Good
Pros: very tasty
Cons: could have had baked beans
5,8 Okay
Pros: The room was clean, quiet, spacious, big bath, comfortable
Cons: Couldn't find the registration office, we were lead on a goose chase, sending us to the apartments across the street, then to this restraunt a block away, horrible parking on a narrow hilly drive, had to register in a restraunt? Really? It should be with the motel not a block away at a restraunt. No one to guide you there, very frustrating, at least have maps to say where you register, really a silly set up. Crazy area!
8,3 Excellent
Pros: The room itself is spacious, especially the top is attic like which makes the room instantly bigger. There’s plenty of worktop space and room for luggage. There’s also a small patio which overlooks the yard downstairs.
Cons: The downside of the property is that the building itself doesn’t have reception. When you check in you have to be at another building (it’s brother hotel) across the main road in Banff town. In addition, all the facilities such as pool gym etc are in the brother hotel as well. It’s about 5 min walk from your room to the other hotel. It’s not convenient in that regard.
5,4 Okay
Pros: Easy to find and spacious
Cons: Office was closed only a cleaning lady was walking around. It turns out that the motel across the street operated it. Never told that The room was dated and needed repair especially in the bathroom. There were not windows to speak of and the soap dispenser in the shower did not work. The room was over priced for what you got. No breakfast and the fridge did not work.
10,0 Excellent
Pros: Clean and spacious room.
Cons: The bathroom drain was clogged.
5,0 Okay
Pros: The price
Cons: Location, cleanliness, stairs
8,0 Excellent
Pros: A nice hotel but over priced
Cons:
6,3 Good
Pros: The price was good - it's an older Inn, perhaps one of the oldest - So it is likely a place that will be torn down soon to make a major upgrade - then the price will inevitably go up. I was happy as I got what I paid for.
Cons: climbing stairs with a suitcase was a minor hassle, but it is only a two storey building. The unit I was in faced the edge of town forest and North so there was poor lighting and only two small table lamps that didn't provide much light - so the overall impression of the room in the evenings was the it was too dark.
Nestled on the outskirts of Banff, this comfortable hotel offers guests fantastic views and welcoming facilities. After a day of exploring or skiing enjoy the indoor pool and whirlpool. Hungry? Enjoy a delicious meal at the Wildfire Grill or grab a bite in the Bears Den Pub.
Overall 6,7 Good
Based on 4 830 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Mediocre
3,0
Pros: Nothing
Good
7,0
Pros: Staff were awesome. Long hot tub hours
Excellent
9,0
Pros: Excellent location combined with value price...5th floor view with balcony best view in Baniff at any price point. Best overall value in town. Staff were pleasant and attentive.
Okay
5,4
Pros: They gave us a complimentary room upgrade, not sure why but it was kind of unneeded since we were only 2 people and they gave us 2 beds.. I did like that it had a patio and I did like the location!
Good
6,0
Excellent
8,0
Pros: The staff was very nice. It was very quiet overnight. Bed was comfortable. We had a nice little balcony. The room was clean. It was pretty dated but there was a notice saying that they were beginning renovation work to the whole place.
Good
7,0
Pros: Price and location
Poor
1,0
Pros: Nothing
Excellent
8,0
Pros: Close to bus line and the 2 choices of restaurants in the hotel.
Excellent
8,0
Pros: Value
Good
6,0
Pros: The location. Get a mountain view. Beds are good. Staff friendly
Excellent
9,0
Pros: Great value
Details
Reviews
Overall 6,7 Good
Based on 4 830 reviews
Service
7,6
Location
7,3
Food
5,6
Room
5,5
WiFi
5,4
Breakfast
4,3
Bar
3,8
Cleanliness
3,2
Wellness
3,1
Amenities
2,4
Vibe
2,1
Service
7,5
Location
7,4
Food
5,2
Room
5,1
Breakfast
4,4
WiFi
3,6
Pool
2,9
Cleanliness
2,8
Wellness
2,8
Amenities
2,1
Vibe
1,3
Service
7,5
Location
7,4
Room
5,1
Breakfast
4,1
Wellness
3,4
Cleanliness
2,8
Amenities
2,2
Vibe
1,1
Location
7,2
Service
6,8
Comfort
6,2
Room
5,0
Cleanliness
3,6
Vibe
1,5
3,0 Mediocre
Pros: Nothing
Cons: Did not get the room type I requested.
7,0 Good
Pros: Staff were awesome. Long hot tub hours
Cons: Room was very dark and hotel slightly far from downtown.
9,0 Excellent
Pros: Excellent location combined with value price...5th floor view with balcony best view in Baniff at any price point. Best overall value in town. Staff were pleasant and attentive.
Cons: Room was dated but was value priced. Room was clean and comfortable overall and unbeatable price point in Banff.
5,4 Okay
Pros: They gave us a complimentary room upgrade, not sure why but it was kind of unneeded since we were only 2 people and they gave us 2 beds.. I did like that it had a patio and I did like the location!
Cons: When I came to this hotel a couple of years ago they had an amazing outdoor pool and that is no longer there and it made me quite disappointed considering that is the whole reason I chose that hotel because their indoor pool is very unpleasant. As well, to add, the room across the way from us was clearly smoking marijuana and it made our room smell which our room already smelled when we stepped in the door..
6,0 Good
Pros:
Cons: Did not know rooftop pool was closed down. Only reason I booked
8,0 Excellent
Pros: The staff was very nice. It was very quiet overnight. Bed was comfortable. We had a nice little balcony. The room was clean. It was pretty dated but there was a notice saying that they were beginning renovation work to the whole place.
Cons:
7,0 Good
Pros: Price and location
Cons: Aged feeling. Staff was difficult to find.
1,0 Poor
Pros: Nothing
Cons: I don't get wifi signals in room and I got rudely answered from front desk. Bcz of wifi problem I miss important conference call of my work. As well there are not food service at 8pm they told me I need to call outside for food and need to go over there.
8,0 Excellent
Pros: Close to bus line and the 2 choices of restaurants in the hotel.
Cons: Hard to find the room. Should have on if a or b or c building. Confusing way around.
8,0 Excellent
Pros: Value
Cons: Unable to accommodate my parking in their parking lot as I had a small cargo trailer attached to my truck.
6,0 Good
Pros: The location. Get a mountain view. Beds are good. Staff friendly
Cons: Very dated. They need to remodel
9,0 Excellent
Pros: Great value
Cons:
Nestled on the outskirts of Banff, this comfortable hotel offers guests fantastic views and welcoming facilities. After a day of exploring or skiing enjoy the indoor pool and whirlpool. Hungry? Enjoy a delicious meal at the Wildfire Grill or grab a bite in the Bears Den Pub.
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