Banff hotels near Central Park

Cons: My gf

Cons: Internet wifi didn't work at all in the rooms

Cons: Bed is very uncomfortable, all 3 of us woke up with back pain two days in a row. It was cold at night so I wanted to increase room temperature, but maxed out at 25 degree celcius. Ended up catching cold. All hotel staffs didnt care about my tmroom temperature.

Cons: View was blocked - Parking not included

Cons: I was surprised that wifi was offered because of the hotel's location, the wifi never worked for myself or my mom. We contacted the guest service number and they were unable to do anything about it nor willing to offer help. (Like I said I understand since the hotel is literally on the side of a mountain.) I was hoping for a quite relaxing night in the hot pool and sauna yet there was some very loud children and the atmosphere at the facilities was not as luxurious as I'd hope for. (I love kids, I'm a nanny but when on vacation at a 4-5 star hotel I would have liked some peace at that time at night.)

Cons: Nothing!

Cons: There was a fee for self-parking, which is very annoying. It wasn't much, but it always rubs me the wrong way when the first thing a hotel does upon arrival is tack on a fee while checking you in. The parking is fine, though there are separate elevators for the parking structure and the hotel, which isn't made apparent. The location is ideal for a view, but is not the best if you don't have a vehicle. The shuttle is annoyingly timed, and it's way too far to walk to town, so you pretty much need a car. Also, the proximity to the gondola meant that while entering or leaving the hotel, you had a wait on traffic coming/going from the gondola. ** If you are going for the view, this is the place to stay. If you are hoping to enjoy down town, get a hotel closer. Having to drive and park in town for every meal became annoying quickly. It would have been great to be able to walk into town and not be stuck in traffic for 10-20 minutes each time we wanted to go somewhere.

Cons: The restaurant eden inside the resort is terrible. Almost ruined my evening we left after 2 course I think we paid for 4 never will I go back to that restaurant

Cons: Rooms too dark, especially in bathroom for women to put on make up. Didn't exchange CAD back to USD. Fee for parking.

Cons: Our banquet staff at the event we were attending were poorly trained. The bartenders could barely make a drink and the waitstaff were hopeless.

Cons: Liked it all! Nothing to complain.

Cons: The property is starting to feel a little bit dated. Parking can be a real challenge at peak times.

Cons: The TV

Cons: There is no pool even though they say there is. You have to go next door to the neighbor hotel and it is dingy and very sketchy hot tub area. Pool is in completely different area. Breakfast was supposed to be until 11:00 am and was cleaned up and put away by 10:30 am. A decent walk from most shopping areas and restaurants. Not worth $400 + for a night. One of the only rooms without a balcony.

Cons: The breakfast was chaotic and not very well organized. I had to ask for glasses for juice, mugs for hot drinks, cutlery and bowls for cereal. There was some cutlery behind all the food on the window shelf, but this wasn't really visible when people were serving themselves food. When I did notice the cutlery tray, there were only spoons left. The hot water for the tea was lukewarm. My daughter and I were sat right next to where the food was served and the line was being constantly held up by guests waiting for more coffee, juice, milk for cereal, etc. I did not know there was any bacon, until about 15 minutes after I had sat down as there was none when we first got there. I only realized when someone walked past me with the bacon. Whoever was in charge of making sure all the hot foods and other foods were in constant supply were not monitoring this properly. The only time all foods were well stocked was after 10:00am, when the bacon, sausage and egg were piled high, but as it was after 10:00am, no-one else was coming in to eat it. My daughter and I left around 10:40am and there was hardly anyone left so a lot of food would have gone to waste, when this should have been in abundance earlier on. Though it was chaotic, the workers who were replacing finished food items and tidying up, were pleasant and friendly throughout. I would have preferred an earlier check in time. Checking at 4pm and having to be out of the room the next morning at 11am, does not leave a lot of time to enjoy the amenities, (pool & hot tub) in the hotel or in the area. I felt short-changed. I would be reluctant to book again because of the not very pleasant breakfast experience.

Cons: Could do a bit of updating with TV and bedding

Cons: The hallways were covered in drywall mud patches so must have been prepping for some repainting or something. Temporary inconvenience but not a sightly interior.

Cons: The only negative about our stay was the "continental breakfast" that was included. Only the pastries and cereal were included, the hot foods were $10 more so we opted to eat outside of the hotel. Not a big deal, but worth noting.

Cons: Toilets were never cleaned, bath tub remained clogged the whole stay, the heating in the room was poor, the bed was very hard, sheets were very thin. Breakfast was not bad but some mornings were worse than others

Cons: INTERNET WAS VERY POOR STRENGTH . COMPLIMENTARY BREAKFAST WAS NOT GOOD . Some time they do not attend call at reception desk nor they call back to room

Cons: We had sewer water coming up our bathroom sink at 7:30 am and the night before I noticed some black soot in the sink but did not know why. We left our room as soon as possible reported this to the front desk. The manager only offered a 50% return for the room rate when I thought it would only be right to fully compensate us for such an extreme inconvenience. Disgusting!

Cons: the breakfast was adequate but modest

Cons: - Busy hotel: Brewster tours run out of the lobby. If your room faces the front of the hotel it can be loud. - Lack of A/C can make the rooms hot in the summer.

Cons: Staff. Basic room, no bathroom fan, poor views.

Cons: The restaurant in the lobby - "Ricky's" - is average at best. It's not the type of restaurant you would want international visitors to get an impression of Canadian food. A nice independently owned restaurant showcasing Canadian recipes and produce would be a much better option.

Cons: We were in a room facing the lobby lounge and it was loud. Lots of foot traffic in the morning, screaming children etc.

Cons: No AC, room was too warm

Cons: construction but it wasn't too bad

Cons: Nothing

Cons: Underground parking was terrifying in my large SUV! Found street parking no problem however.

Cons: The advertised "superior" room for which we pre-paid almost $400 a night for 6 nights was on the first floor with a walking path right next to the window, so there was no privacy at all. The safe did not work. The towels were fryed at the ends and some had stains. After our complaint, the manager of duty first lied that there were no rooms available. After the threat that we would request money return and move to another hotel, he suddenly discovered a premier room available two nights later, but requested that we check out from the current room by 11am and only check into the new one after 4pm, being for 5 hrs roomless. Only the next day the new manager on duty fixed these issues and transferred us to the room in a normal way and with apologies. The breakfast is mediocre to put it mildly, many motels have better ones. All in all, they charged these enormous prices only since they could - the location was great.

Cons: Breakfast could be defined better by staff

Cons: The walls must be a little thin as the rooms tend to be on the noisy side. Not a huge deal as we would stay again.

Cons: There was a very slight small nose of a fans or something running at night. It took a little investigation to figure out the bus schedule to the Hot Springs etc.

Cons: The room was small and the bathroom was extremely small. And our back patio was above the recreation/ game room so it was noisy.

Cons: What I was not impressed with and that was not on the travel web site when I selected my room is that a large number of their rooms have no external window and only look-out onto one of two interior courtyards. This can be ok if you are not on the main floor, but the room I received was a main-floor room and we could not keep our blinds open because of the constant stream of people walking by a few feet from our window. Another annoyance is that our room did not have ANY heating controls and was very warm. This must be a known issue with this room as the hotel also equipped it with a desk fan. This is NOT the kind of room I would expect from a hotel billing itself as a 3 or 4 star accommodation and charging $300+ for the night.

Cons: Room was way to hot and was not able to cool it down, Went to have a dip in the hot tub.. and really it should be called a cold tub i have been in warmer pools. The breakfast was ok bacon was under cooked and was all stuck together. They need more fruit.

Cons: The room was below standard. There was dust on the rug behind the door, the drain was plugged in the bathroom tub, the shower fixture needs to be replaced. In my opinion, the hotel is showing it's age. Serious consideration should be given to a complete renovation. I have stayed here before but this time was disappointing.

Cons: Close to all everything. Free parking. Breakfast was great.

Cons: Really small room. No cups in room. Coffee was not replenished on s daily basis.

Cons: We were in Banff during an unusually hot week with no A/C in the room. The room had 1 small window to open. They did provide an oscillating fan. Rooms were small compared to others. Breakfast was disappointing. No pool for children, only hot tub.

Cons: Small room (couldn't find space to open even 1 suitcase comfortably), noisy (the open courtyard concept trapped and encouraged guest noise to echo), no parking in underground lot after about 10:00 at night, uninspired, meager breakfast, no air conditioning. Almost makes me want to revise my rating downward!

Cons: Hot tub

Cons: For the price we paid we were suprised that our room didn't have AC. In the middle of august, it's really warm and we did not sleep well. Room was small but clean. Breakfast is included but you have to pay for eggs and bacon!

Cons: Housekeeping was somewhat lacking, the walls seemed very thin as you could hear other guests quite well, quite a bit of road noise if you have a facing room to Banff Ave. and bed comfort was not all that, but all very minor complaints...the overall trip/stay was wonderful and we would definitely stay here again

Cons: Room location was problematic for internet reception and speed. Air Conditioning was far from sufficient to the room during our stay in the late summer. I found the beds a little to hard for my tastes.

Cons: No scrambled eggs in breakfast!

Cons: To expensive for such SMALL room, we came with 4 carry ons and one large suit case for skiing clothes, NO ROOM to place suit cases, this rooms are the smallest rooms ever! Breakfast included, very basic and mediocre products and choices. I will never go back I do not recommend There are lots of better locations and better looking places closer to down town.

Cons: The upstairs loft was too hot to sleep, even with a fan, though downstairs kept cool. Water pressure in the bath was too low to keep the shower on consistently (shower kept shutting off by itself). Breakfast area was a bit cramped.