Moose Hotel and Suites

4 stars
Sat 18/4
-
Sun 19/4
1 room, 2 guests
Deals from
R2 910
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room, 2 queen beds
R2 910
Superior room, bed type unknown
R3 255
Superior room, bed type unknown
R3 568
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Moose Hotel and Suites is located in Banff and is close to local attractions, such as the Whyte Museum of the Canadian Rockies and the Banff Park Museum. It is close to the area's tourist hot spots and is minutes on foot from Banff Railway Station.

Deluxe on-site facilities include a sauna and an indoor pool. Guests can enjoy the recreational activities on offer, such as bicycle rental and a Jacuzzi.

The hotel features rooms equipped with a microwave, a refrigerator and a hair dryer.

Moose Hotel and Suites's restaurant is the ideal spot to relax following a day's sightseeing, with a selection of Italian dishes available. Alternatively, there is a large selection of international restaurants close by.

Set amongst the beauty of Canadian Rocky Mountain Parks World Heritage Site, the hotel provides a variety of outdoor activities, including canoeing and hiking. It is also minutes from Banff National Park.

8,9
Very good rating
Based on 2 538 verified guest reviews

Latest deals for Moose Hotel and Suites

Sat 18/4
-
Sun 19/4
Superior room, 2 queen beds
R2 910
nightly with fees
Queen room, bed type unknown
R3 737
nightly with fees
King room, bed type unknown
R6 059
nightly with fees
Superior room, bed type unknown
R3 255
nightly with fees
Queen room, 2 queen beds
R10 471
nightly with fees
Superior room, bed type unknown
R3 568
nightly with fees
Superior room, 2 queen beds
R3 668
nightly with fees
King room, 1 king bed
R3 742
nightly with fees
Queen room, 2 queen beds
R4 630
nightly with fees
Superior room, 2 queen beds
R3 698
nightly with fees
Queen room, bed type unknown
R5 204
nightly with fees
Standard Room, bed type unknown
R5 383
nightly with fees
Superior room, 1 twin bed
R3 762
nightly with fees
Double room, 1 twin bed
R19 316
nightly with fees
Superior room, 2 queen beds
R3 774
nightly with fees
Superior room, 2 queen beds
R3 801
nightly with fees
Superior room, 2 queen beds
R3 911
nightly with fees
King room, bed type unknown
R8 768
nightly with fees
Queen room, bed type unknown
R11 984
nightly with fees
Superior room, 2 queen beds
R4 255
nightly with fees
Superior room, bed type unknown
R4 496
nightly with fees
Double room, bed type unknown
R23 425
nightly with fees
Superior room, 1 king bed
R4 777
nightly with fees
Superior room, 2 queen beds
R4 990
nightly with fees
Queen room, 2 queen beds
R9 866
nightly with fees
Superior room, bed type unknown
R5 058
nightly with fees
Superior room, bed type unknown
R5 101
nightly with fees
Superior room, 2 queen beds
R5 130
nightly with fees
Superior room, 2 queen beds
R6 477
nightly with fees
Superior room, 2 queen beds
R7 406
nightly with fees
Standard Room, bed type unknown
R7 960
nightly with fees
Superior room, bed type unknown
R8 830
nightly with fees
Superior room, 2 queen beds
R10 674
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Moose Hotel and Suites

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Public transport tickets
  • Room service
  • Shuttle service (free)
  • Ski pass vendor
  • Tour desk
  • Key card access
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Lower bathroom sink
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

Basics

  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Conditioner

Kitchen

  • Electric kettle
  • Kitchenware
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Kettle
  • Toaster
  • Refrigerator
  • Coffee machine

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Private bathroom
  • Shower
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Things to do

  • Bicycle hire
  • Golf
  • Canoeing
  • Cycling
  • Skiing
  • Hiking
  • Ice skating
  • Snowboarding
  • Snowmobiling

General

  • Family rooms
  • Mountain view
  • Ski storage
  • Storage available
  • Fireplace
  • Seating area
  • Sofa
  • Telephone
  • Carpeted

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Pool with a view
  • Massage
  • Sauna

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining table

Parking and transportation

  • Free parking
  • Private parking
  • EV charging station

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio

Outdoor

  • Outdoor furniture
  • Terrace/Patio
  • Balcony

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying

Health and safety

  • Daily housekeeping

Fitness

  • Fitness centre

Reviews of Moose Hotel and Suites

8,9
Very good
2538 verified ratings
Wonderful
1717
Very good
421
Good
236
Okay
65
Fair
59
Mediocre
23
Poor
17

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, with many highlighting its proximity to downtown and various amenities. The rooftop hot tubs and beautiful views were also frequently mentioned as positives. However, some guests expressed disappointment regarding the service, cleanliness of certain rooms, and the overall value for the price paid. A few noted that the hotel has seen better days in terms of maintenance and comfort.
AI-generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Service3.5 out of 10
Bed Comfort3 out of 10
Value for Price2.5 out of 10
Sort by:Most recent

Show results that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

6.0
Okay
Doug, Oct 2025
Rooms small. Have to walk outside to room. Temperature hard to regulate
7.7
Good
dionne, Sept 2018
Pros (+) Location was great but very busy and loud. Rooms were small but very clean. Rooftop fire pit and hot pools were fantastic. Lobby fireplace sitting area is beautiful. Downstairs restaurant and bar are very convenient.
Cons (-) For as much as it cost, the rooms were quite small and the walls were very thin - lots of outside noise. No alcohol allowed by the fireplace in the lobby was inconvenient. No full-length mirror in rooms. Shower head awkwardly close to the shower wall so you had so stand uncomfortably close to the wall while showering.
9.4
Wonderful
Scott, Jul 2018
Pros (+) great location and atmosphere, friendly staff. Would definitely stay here again.
Cons (-) Better breakfast options are available in town.
9.7
Wonderful
Anonymous, Jun 2017
Pros (+) The Moose is a new and beautiful property in an ideal location. Their rooftop spa and pool/jacuzzi facilities are ideal for accommodating a large group of travelers. Food in the Pacini restaurant is quite good and priced well for the area.
10
Wonderful
Anonymous, Jun 2017
Pros (+) Location, staff, parking are very good. Great rooms and good italian food.
8.5
Very good
Anonymous, Feb 2017
Pros (+) Outdoor rooftop hot tubs are incredible. Even on very cold days they continued to operate. Rooms are bright with many windows. Beds are very computable. Any of our requests for improvement were immediately dealt with.
Cons (-) Coffee needs to be improved. We did ask for a coffee pot and was immediately supplied.
5.7
Fair
Kathryn, Jul 2016
Pros (+) The lobby is nice! Comfortable bed
Cons (-) For $312 CAD you get the equivalent of a Marriott Courtyard...except smaller. No view! It's misleading to list a bunch of amenities that aren't open yet. I was told I could walk to the hotel next door and use their gym. Huge disappointment!

Location

345 Banff Avenue, Banff, AB T1L 1H8

What's nearby

  • Canadian Ski Museum West256 m
  • Canadian Mountain Holidays392 m
  • Canada House Gallery0.5 km
  • Whyte Museum of the Canadian Rockies0.6 km
  • Banff Park Museum0.7 km
  • Buffalo Nations Luxton Museum1.1 km
  • Tunnel Mountain1.1 km
  • The Banff Centre1.3 km
  • Banff Avenue1.5 km
  • Tunnel Mountain Drive1.6 km
  • Bow Falls1.7 km
  • Cave and Basin National Historic Site2 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Moose Hotel and Suites

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Moose Hotel and Suites

  • How long should you stay at Moose Hotel and Suites? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Moose Hotel and Suites

  • Does the Moose Hotel and Suites offer any business amenities?

    The Moose Hotel and Suites contains two large meeting rooms that are equipped with high speed Wi-Fi, sound systems, and optional video projectors. Additionally, the hotel has an onsite catering team that offers a variety of buffet and plated meals, with prices ranging from 18 to 55 CAD (approximately 13 to 41 USD) depending on what food your company selects. Guests that are attending your meeting, workshop, or conference will be eligible to receive a discount for their room at the hotel, as well as a free local transportation pass.

  • What amenities does the Moose Hotel and Suites offer for pets?

    If you will be staying at the Moose Hotel and Suites with a furry friend, make sure to warn the hotel staff upon arrival, as not all rooms are pet friendly. Once you have gotten settled at the hotel with your pet, you will be provided with complimentary food and water bowls, a comfortable bed, yummy treats, and some toys to take home with you. There are also several public areas where you can be accompanied by your pet, such as courtyards and terraces.

  • What are the best rooms to stay in at the Moose Hotel and Suites and why?

    To stay in a particularly spacious room, select the Superior One Bedroom Suite, which can sleep up to three people and contains a separate sitting area, a balcony, and a mountain rain shower. If you or someone who will be staying with you at the Banff Hotels Moose Hotel and Suites is handicapped, opt for the Accessible Room, which can sleep up to four people and has secure grab bars in the shower.

  • Does the Moose Hotel and Suites offer any special spa services?

    The Nourishing Foot Treatment is a popular choice that costs around 65 CAD (approximately 49 USD) and will leave your feet feeling silky and soft, while the Rejuvenating Skin Polish is an exfoliating service that costs around 75 CAD (approximately 55 USD) and will make your body smooth, healthy, and glowing. If your skin is in desperate need of hydration, make a reservation for the Intense Nourishment treatment, which costs around 225 CAD (approximately 168 USD) and consists of a stimulating body scrub, a stress-relieving scalp massage, and the application of hydrating oils. For those that would like to relax and clear their minds, choose the Meadow Rejuvenation package that costs around 329 CAD (approximately 245 USD) and includes a body wrap and detox facial.

  • How can I travel from Calgary International Airport to the Moose Hotel and Suites?

    If you are arriving at Calgary International Airport, it is possible to either drive or take public transportation to the Moose Hotel and Suites. The drive generally lasts 1h 30m to 1h 45m depending on traffic and weather conditions. To use public transportation, you can grab the local Calgary Connector Bus, which will take you to the hotel in around 2h, and cost around 80 CAD (approximately 60 USD) each way.(Prices checked 16/05/19).

  • Where is Moose Hotel and Suites located?

    Moose Hotel and Suites is located at 345 Banff Avenue in Downtown, 0,5 km from the centre of Banff. Canadian Ski Museum West is the closest landmark to Moose Hotel and Suites.

  • When is check-in time and check-out time at Moose Hotel and Suites?

    Check-in time is 16:00 and check-out time is 11:00 at Moose Hotel and Suites.

  • Does Moose Hotel and Suites offer free Wi-Fi?

    Yes, Moose Hotel and Suites offers free Wi-Fi.

  • Does Moose Hotel and Suites offer free parking?

    Yes, Moose Hotel and Suites offers free parking.

  • How far is Moose Hotel and Suites from the airport?

    Moose Hotel and Suites is 108,4 km from Calgary. Moose Hotel and Suites is 160,2 km from Red Deer.

  • Does Moose Hotel and Suites have a pool?

    Yes, Moose Hotel and Suites has a pool on-site.

  • How does KAYAK find such great Moose Hotel and Suites hotel deals?

    KAYAK scours the web for all room deals available at Moose Hotel and Suites in Banff and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Moose Hotel and Suites and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Moose Hotel and Suites.

Nearby hotels and places to stay

3-star hotel
49% cheaperBanff Ptarmigan Inn8.3 Excellent (2 467 reviews)0,06 kmRestaurant, Bar/Lounge, Room serviceR1 708+
3-star hotel
34% cheaperBanff Aspen Lodge8.8 Excellent (1 919 reviews)0,06 kmRestaurant, Free Wi-Fi, Tea/coffee makerR2 212+
3-star hotel
41% cheaperElk + Avenue Hotel8.6 Excellent (1 837 reviews)0,13 kmRestaurant, Bar/Lounge, Free Wi-FiR1 998+
3-star hotel
13% cheaperThe Kenrick Hotel8.8 Excellent (2 214 reviews)0,18 kmIndoor pool, Restaurant, Bar/LoungeR2 923+
2-star hotel
62% cheaperBow View Lodge8.1 Excellent (2 193 reviews)0,54 kmIndoor pool, Restaurant, Bar/LoungeR1 271+
2-star hotel
57% cheaperRed Carpet Inn7.6 Good (2 618 reviews)0,23 kmWi-Fi, Tea/coffee maker, Coffee machineR1 461+
2-star hotel
55% cheaperIrwin's Mountain Inn7.8 Good (2 045 reviews)0,27 kmFitness centre, Restaurant, Free Wi-FiR1 508+
3-star hotel
52% cheaperBanff Caribou Lodge & Spa8 Excellent (2 302 reviews)0,72 kmFitness centre, Restaurant, Bar/LoungeR1 609+
1-star hotel
Beaujolais Boutique B&b at Thea's House-
9.8 Excellent (302 reviews)0,52 kmRoom service, Free Wi-FiR5 564+
3-star hotel
32% cheaperPeaks Hotel and Suites9.2 Excellent (679 reviews)0,45 kmWi-Fi, Tea/coffee maker, Coffee machineR2 285+
3-star hotel
34% cheaperBanff Aspen Lodge8.8 Excellent (1 919 reviews)0,06 kmRestaurant, Free Wi-Fi, Tea/coffee makerR2 212+
3-star hotel
13% cheaperThe Kenrick Hotel8.8 Excellent (2 214 reviews)0,18 kmIndoor pool, Restaurant, Bar/LoungeR2 923+

Good to know

Value for money

Distance to city centre

8,0
0,5 km