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Cons: Everything was great!!

Cons: Better veg food, Ask and provide water to drink when flight is 10 hrs long. Not just provide lunch and dinner.

Cons: Crew members paying more attention to the passengers, more option of food, being on time and cleaning after another flight.

Pros: New airplane was comfortable and clean. Food was just okay.

Cons: We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort.

Pros: Quick boarding, good choice of movies

Cons: Would have been nice to get offered beverages more often. Was hard to get water as much as I needed without disrupting my fellow seat mates.

Pros: generally good overall for a 14 hour long flight

Cons: legroom could always be better for me......but this was similar to most other airlines

Cons: -Seat comfort - stingy with morning coffee -terrible departing plane

Pros: The travel kits are much nicer now, appreciated the mattress

Cons: The boarding process in ORT was a horrible fail. they didn't announce the boarding of first/business and by the time I arrived at my seat there was almost no overhead room left because people from economy put there bags in the business area. The bathroom was definitely not cleaned enough, I went twice where the floor was soaked, the seat was wet and the sink full of toothpaste. I understand that every passenger should be responsible enough to clean up after themselves, but it was not an enjoyable experience. The crew was friendly enough, but it didnt feel like the personalized service experience that is usually the case (where they introduce themselves, explain the do not disturb sticker etc). Also I think there was something wrong with my seat because it didnt "lay flat" all the way.

Pros: Great flight....enjoyed it thoroughly.....

Pros: The crew was sufficient and polite. Seats are average. Food was extremely limited. Underwhelmed but, frankly, exhausted with the process of trying to get out.

Cons: Communication of flight departure time was not provided causing us to miss our flight and requiring over 2 hours on a cell call to Bangladesh to book a 24 hr delay which was further confused by computer glitches. Poor customer service at the flight checkin desk in Kathmandu who are, apparently, limited in what they can assist with.

Pros: Flight took off on time and arrived early. This is so important when we have connecting flights that are about one hour away from arrival time.

Cons: There was nothing not to like. Great service

Pros: Mango juice was good. Food was good. Crew was friendly and fast.

Cons: More leg room please. Better entertainment. More reclining of seats required. Softer seats.

Pros: Was good on time

Pros: Very slow check in. Bit slow and chaotic at gate. Pleasant enough service but not excetional. Smooth flight. Informative pilot. Silly short bus ride to terminal. Very very long wait for baggage.

Pros: Food and free WiFi. Ample seating space.

Cons: Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled

Pros: Friendly service

Pros: Value

Cons: The food could be better.

Pros: No more Saudia. Worst customer service ever.

Pros: Smooth trip

Cons: All is well

Pros: :(

Cons: :(

Cons: The boarding to my connection flight failed due to unprofessional behavior of the airport staff. Likewise if many people. They did not allow us to board and closed the flight although we were on time

Pros: The movies

Cons: Lack of crying babies and lack of sleep seats too close lack of comfort

Pros: We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding.

Cons: Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers.

Pros: The Turkish crew is very attentive and nice.

Cons: Turkish airlines is perennially late. I’ve either missed my connection or had to run to my gate every single time I’ve flown internationally with them. This seems to be pretty well known among the travelers that use them often.

Pros: Professionalisms of Crew

Cons: N/A

Pros: Crew was courteous

Cons: Better movies

Pros: Everything

Cons: Nothing

Pros: Crew was very nice. Everything was lovely.

Cons: It took a very long time to get my credit card processed for extra luggage. Then flight was delayed.

Cons: Better veg food, Ask and provide water to drink when flight is 10 hrs long. Not just provide lunch and dinner.

Pros: the flight wasn't good at all, was expecting a better and comfortable seat, but the it was a smaller flight and the seats weren't adjustable

Cons: at this segment you mus put a 350, which will be more cost effective and should be cheaper in nature,

Cons: It was over booked. I wasted my precious time in the airport for half day... and the staff of ethiopian were not kindness.

Pros: The efficiency of the whole process

Cons: The cabin attendants need to be warmer and more friendly

Pros: The crew was amazing, and the flight was really short and comfortable.

Cons: Update the movies and music on the passengers's TV

Pros: Crew is great and friendly. Plane comfortable and clean.

Cons: Boarding in Harare was a little delayed. No explanation or information was provided. Food on board : a bun and a muffin were provided for breakfast. No butter or jam or honey or chesse. Most unimaginative meal.

Pros: Nothing check in counter take good two hours flight delay 7 hour return 4 hour rude staff no communication no more traveling in Kenya Airways.

Cons: Very Very poor service unskilled staff not enough knowledge rude

Pros: It’s acctually the second time , just last week 23rd , our flight with delta got delayed that made us missed our connecting flight and I had to pass through Nairobi, female crew serving snacks came over to me with snacks and told me I ordered low fat food which I did and I asked her if it was ok if I had chicken that day she insisted that had ordered low fat mean and that’s what she has to serve me and I had to tell her again I needed chicken, she started arguing with me over snacks she got offended and she just threw food in my hand almost dropped to the floor , I think that was not professional at all. And today again coming to Nairobi the female crew came over serving snacks again and requested if I could have some wet wipes my hands were dirty dirty because had seen a crew handing out with to the people in the front raw but she answered me it was in the bank and she kept on and I again asked the male crew and he explained to me that they mostly don’t give wet wipes for short flights but I had wet wipes when I flew to Nairobi from Amsterdam and I had too when I left Nairobi to Uganda , what’s the point of serving foods when passengers gotta eat with dirty hands , and today again-the same female crew skipped the first raw of two males with snacks who were seated in front of us and even if they told her they missed the snacks, she stood there and called the male crew just unprofessionally to bring the snacks for the gentleman and she just never cared . I think they should do better thanks .

Cons: They should be more professional and friendly to people they act like they don’t care sometimes .

Pros: Helpful, friendly crew. Comfortable plane

Cons: In flight entertainment could be a little better. Perhaps let passengers know about the inflight entertainment available via WiFi

Cons: Ethipian Airlines overbooked my return flight and did not offer me an alternate return flight so I could return on my designated date. They instructed me to come back the following date to fly. I was not compensated nor offered at the very least an apology. The ticketing staff was unprofessional and attempted to blame me for not flying. Do not fly Ethiopian Airlines out of Accra ever!!!

Cons: Punctuality. Time is off the essence.

Pros: Seat was very comfortable and the air stewards were good

Cons: The entertainment system not working correctly and the food was poor

Cons: -Seat comfort - stingy with morning coffee -terrible departing plane

Pros: Crew was helpful. Leg room is good. Overall the flight was good.

Cons: Food could be better. Got Pizza for snack both ways. Could have been changed, and with 16 hours non stop, water should be offered more often. Although we can go get it ourselves, don't want to disturb others in the seat row to get snacks or water.

Cons: Attitude of some of the cabin crew very bad. Service was poor and with short comings. With Emirates either the service is very good or very bad. They need to get rid of the dead wood!

Cons: I wish the 777 had slightly wider seats like the A380

Pros: Food

Cons: Staff behavior & regular check on entertainment system as my screen was not working in 9 hr long journey

Pros: NA

Cons: NA

Cons: It was over booked the flight 2 times on the way Seychelles........ It was tired journey definitely...

Pros: Crew were very good. Comfortable flight.

Cons: Choice of movies could be much better.

Pros: Everything

Pros: It’s OK

Cons: Need improvements

Pros: Everything was great from the crew to the seats to the food. Right now this tops all my previous trips with other airlines.

Cons: Devices need to be checked as the handheld device on my seat (24H) was not functional. That's not really a complaint but merely a feedback.

Pros: It’s OK

Cons: Need improvements

Pros: The crew were very friendly and accommodating.

Cons: Most long flights giveaway a personal kit. They didn't.

Pros: Good seating and entertainment.

Cons: Sort out the food.

Pros: The Boarding Emirates at Logan Airport is a nightmare. The staff are unhelpful, and take long time to process Transiting passengers. The Desk is understaffed, and the staff is rude.

Cons: The flight has enough crew on board, but the staff usually stand together in the galley and keep gossiping, instead of going around once in a while and check on passengers. It's a long flight and crews change but the passengers don't.

Pros: plane is comfortable and business class bar is great

Cons: Boarding was a mess and food is terrible

Pros: Crew is excellent

Cons: Delays and we had to actually run for the connected flight

Pros: Asked for water that I never received. Wasn’t allowed to bathroom although still 20 min until landing and other people still got up

Pros: The crew were fantastic! The one meal from Athens to Cairo was excellent, the other two meals weren’t too bad but not as good as the first one.

Cons: The security in Cairo was really a joke.

Pros: the flight wasn't good at all, was expecting a better and comfortable seat, but the it was a smaller flight and the seats weren't adjustable

Cons: at this segment you mus put a 350, which will be more cost effective and should be cheaper in nature,

Pros: Excellent service

Cons: We love to fly again in Emirat

Pros: Everything! Emirates is the best airline in all categories in my opinion.

Cons: Nothing!

Pros: Entertainment, punctuality, helpful crew

Cons: Food

Cons: The crew's attitude. It was pathetic.

Pros: Entertainment

Cons: I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to. The space between rows of seats. It was really crammed in Economy and we are a petite thin family!

Pros: The crew was friendly and helpful.

Cons: The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable.

Pros: Crew was friendly

Cons: Food

Pros: Crew was very attentive, and boarding and off-boarding was relatively easy

Cons: The seats were cramped, and hard to get out of when the person in front had their seat tilted back, it felt practically in your lap when you were seated.

Pros: good food, good wine, flight on time, large and good choice on films, early boarding. having a free shuttle to and from Dubai is amazing.

Cons: entertainement not available before take off is very frustrating. it means one hour on board without using our screen. also quite not sure why it stops working 30 mn before landing. many companies make it work throughout all stay on board.

Pros: The seat. The BC lounge , the A380 BC. The food the service all ex excellent !

Cons: The crew wasn’t friendly at all, not personal at all , I even brought chocolates all the way from California and only got a thank you from one cabin crew. Not friendly or personal at all

Pros: Nothing

Cons: Need improvements

Pros: I slept. Food was fine even though I forgot to order vegetarian. Movie selection seemed extensive too.

Cons: No a lot.

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: Decent price for economy comfort seat, 4A.

Cons: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Pros: The plane ✈️ itself the attendants . The entertainment on board. Really great

Cons: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Pros: The efficiency of the whole process

Cons: The cabin attendants need to be warmer and more friendly

Cons: Poorly organised meal service

Pros: The crew was amazing and the seat comfortable

Cons: Nothing I can think of yet.

Pros: Food

Cons: Staff behavior & regular check on entertainment system as my screen was not working in 9 hr long journey