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Pros: The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening.

Cons: Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation

Cons: Good crew

Pros: Nice aircraft and comfortable seating in economy with a good selection of music and movies on the seat back entertainment. Business class was mostly empty and looked very nice and roomy. They should upgrade their frequent flyers the way other airlines do to fill those empty seats and generate the good PR that results. The food was good in my opinion, and the Ethiopian coffee is great. Affordably priced tickets was the selling point for choosing them. They are a young airline and while they go through the motions of being a modern service-oriented airline, but alas for the most part they aren't there yet.

Cons: We've flown a few Ethiopian Air flights now and while the flight attendants are nice, they aren't always on top of things and paying attention to the needs of the passengers. Not as helpful or attentive as we're used to. Boarding is chaotic and the overnight transfer at Addis Ababa is a total mess. If you get to leave through the airport in the early morning things are relatively painless, but what a nightmare of pushing and shoving chaos when it's busy. The hotels they put you up in are mediocre at best. Last week we enjoyed a long wait for the bus ride to the hotel, cold food when we arrived, and a nice hard bed to "sleep" in. We probably won't fly Ethiopian Air if we have to overnight in Addis Ababa again. I'm willing to pay up to fly another airline and skip the overnight as it's just not worth the hassle.

Pros: seat not comfortable

Cons: more drinks along the way

Pros: The crew were very friendly

Cons: The airplane was too old and uncomfortable

Pros: I liked the new airplane. Compared to my jfk-cai flight the plane was spotless and everything worked. I didn’t feel like I was on a flying greyhound bus. The crew kept the bathrooms cleaner which was great.

Cons: I was very disappointed that I couldn’t bring water through the gate security in Cairo to jfk. There was nowhere to purchase water after the gate so I felt dehydrated and inconvenienced by having to ask for water so many times.

Pros: Good crew. New plane.

Cons: Leg space was tiny. Uncomfortable seat.

Pros: Immediate check-in with no weight. Two checked bags & two carry-ons at no extra charge. Window seat, with no one else in the row. Good meal at no charge. Arrived on time.

Pros: Crew was very good and helped whenever it was needed

Cons: The crew was good, but the attentiveness of the crew on the second leg was amazing

Pros: All services are simply best.

Cons: If you can add more Indian food, that will be better.

Pros: Nothing. Missed the flight as the crew directed us to the wrong gate

Cons: Support staff

Cons: There was a delay of more than 1 hour.

Cons: Narrow seats

Pros: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Cons: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work

Pros: Boarding was easy

Cons: Expensive flight

Pros: Nothing your flight was cancelled I will put a claim to refund

Cons: Nothing your flight was cancelled I will put a claim to refund

Pros: Comfortable seats and good entertainment, nice food

Cons: Cabin crew were not friendly, and were resistant for any special requests

Pros: The service was excellent. They are very helpful and friendly.

Cons: Maybe refresh the plan in the near future. Other then that it was very enjoyable trip.

Pros: Food portions and selections were great. We got slippers and eye masks for a ten hour red eye flight.

Cons: Prices have gone up

Pros: Amazing crew

Cons: They need to improve on thier inflight menu and the check-in and boarding experience

Pros: The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening.

Cons: Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation

Cons: Could have a better seat like 30A on Boieng 387-8 Quantity of food should be improved Quality of food should be improved

Pros: After the Kigali Addisababa segment this was vastly superior with a newer aircraft

Pros: Service was good. Staff was efficient.

Cons: Cabin was overly warm. Sweatie hot.

Pros: All good

Pros: Great crew. Very polite.

Cons: Overcrowded plane. Uncomfortable seats. No room to move around.

Pros: Crew was amazing

Pros: Good trip

Pros: It is good airline

Cons: The flight was very late, the airline did nothing for the time we were waiting

Pros: yes to both.

Cons: Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either.

Pros: it would be a lie to say i liked anything

Cons: everything by alot

Pros: Evrrything

Pros: Plane was modern and more comfortable than most

Cons: I do understand that it was an overnight flight but the crew came around only during meals and at no other time did they check on us. I hit the call button and nobody came - call button just went off. I was in the middle next to a sleeping passenger and could not get up.

Pros: Crew is horrible. Very rude and refused to help by any means when i asked for my baby stroller. I have 2 kids that I had to carry all the way through customs and bagga claim because refuse to bring stroller to the gate and was very rude in their answer. Horrible Experience. I will never fly emirates

Cons: train the crew to respect customers, and to show care for families. I'm surprised Emirates always market about how friendly they are with family travels when the crew not only refuse to bring the stroller to the gate like all other airlines, but was also very rude. Her name was Annalie

Pros: Crew & food was amazing

Pros: 787 no one cannot love it

Cons: Maybe bigger seats with better privacy

Pros: Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage.

Cons: Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random.

Pros: is nice flay

Cons: they are ok

Pros: Seats were comfortable in economy and entertainment system was excellent.

Cons: Crew didn’t seem happy to be on board. Baggage was substantially delayed and both take off and taxiing after landing were delayed by approximately an hour each.

Pros: Crew is horrible. Very rude and refused to help by any means when i asked for my baby stroller. I have 2 kids that I had to carry all the way through customs and bagga claim because refuse to bring stroller to the gate and was very rude in their answer. Horrible Experience. I will never fly emirates

Cons: train the crew to respect customers, and to show care for families. I'm surprised Emirates always market about how friendly they are with family travels when the crew not only refuse to bring the stroller to the gate like all other airlines, but was also very rude. Her name was Annalie

Pros: Crew is professional, caring. Excellent experience

Pros: Everything went very well. The staff were the nicest most helpful people ever. Great food too.

Cons: Food on the menu was not available. Some of us did not get lunch and were being offered bread. Some flight attendants were impatient with pax and unwilling to help especially with regards to Wifi on board , others were impolite

Pros: The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening.

Cons: Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation

Pros: Cabin crew was great at customer service. Very helpful.

Cons: The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now.

Pros: The landing was smooth and so was the whole flight! Loved it

Cons: Food. I ended up throwing up shortly after eating

Pros: Nice aircraft and comfortable seating in economy with a good selection of music and movies on the seat back entertainment. Business class was mostly empty and looked very nice and roomy. They should upgrade their frequent flyers the way other airlines do to fill those empty seats and generate the good PR that results. The food was good in my opinion, and the Ethiopian coffee is great. Affordably priced tickets was the selling point for choosing them. They are a young airline and while they go through the motions of being a modern service-oriented airline, but alas for the most part they aren't there yet.

Cons: We've flown a few Ethiopian Air flights now and while the flight attendants are nice, they aren't always on top of things and paying attention to the needs of the passengers. Not as helpful or attentive as we're used to. Boarding is chaotic and the overnight transfer at Addis Ababa is a total mess. If you get to leave through the airport in the early morning things are relatively painless, but what a nightmare of pushing and shoving chaos when it's busy. The hotels they put you up in are mediocre at best. Last week we enjoyed a long wait for the bus ride to the hotel, cold food when we arrived, and a nice hard bed to "sleep" in. We probably won't fly Ethiopian Air if we have to overnight in Addis Ababa again. I'm willing to pay up to fly another airline and skip the overnight as it's just not worth the hassle.

Pros: Nice service and excellent staff will recommend Emirates airline to everybody

Pros: Crew was a little curt in giving instructions - open that window ma’am

Cons: I requested the meal a little later cause I was asleep... but she said not possible. I would e been ok with a cold meal a little later cause I wasn’t feeling well. Would’ve appreciated a little understanding.

Pros: Nothing. Missed the flight as the crew directed us to the wrong gate

Cons: Support staff

Cons: Food on the menu was not available. Some of us did not get lunch and were being offered bread. Some flight attendants were impatient with pax and unwilling to help especially with regards to Wifi on board , others were impolite

Pros: Quiet

Cons: Bathroom s were dirty

Pros: Mango juice was good. Food was good. Crew was friendly and fast.

Cons: More leg room please. Better entertainment. More reclining of seats required. Softer seats.

Pros: 787 no one cannot love it

Cons: Maybe bigger seats with better privacy

Cons: You expect more from business class

Pros: Brought me to liberty. The Kingdom of Thailand. Great Airline. Reasonable Price. Excellent treatment at Dubai international airport. TSA was also good at Liberty International Airport.

Cons: Long boarding lines at Liberty International Airport.

Pros: Crew, food and entertainment.

Cons: Everything went well.

Pros: Crew was good

Cons: food

Pros: Lay flat beds and vegetarian food

Pros: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Cons: See above

Pros: The crew was Excellent

Cons: There is to many delays in the night flights, this should be improved.

Pros: crew good. seat base was not soft nor comfortable.

Cons: have crew offer drinks more often throughout the flight. every passenger gets dehydrated and needs more drinks. I had to go to the back and get drinks myself.

Pros: The crew was amazing and the seat comfortable

Cons: Nothing I can think of yet.

Pros: Good trip

Pros: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Cons: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work

Cons: aren't all the passengers on the flight same? how come economy passengers denied Biryani, while premium and Business class gets it?

Pros: Crew were very pleasant

Pros: Food varieties are not that good

Cons: Make the food quality, quantity and varieties to be improved

Pros: it would be a lie to say i liked anything

Cons: everything by alot

Pros: Business Class Seats were comfortable

Pros: Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage.

Cons: Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random.

Cons: Poorly organised meal service

Pros: Seat was very comfortable and the air stewards were good

Cons: The entertainment system not working correctly and the food was poor

Pros: Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height

Cons: Better selection of videos

Cons: Someone stole my airpods in my bag. I noticed it once reached at home. This is the first time it happens to me. Very bad experience

Pros: All good

Pros: Noce ride. Cabin crew was very friendly and helpful

Cons: Not much. Maybe better food. We asked for low fat option. They served bread. If they knew food better they knew carbs equals fat. Overall it was a good flight

Cons: Crew missed our rows a couple of times with drinks. Seat on flight from Dubai to Sydney not vey comfortable,

Pros: Nice crew.

Cons: Horrible seats. Very uncomfortable. No room to move around. Overcrowded plane.