Ok Check in and boarding was horrible - every time 15 minutes delayed which was done 6/7 times Bags were delayed by 2 hours at Bali airport
No leg rest on seats in business class. Its absurd.
Airline can do a better job on board seating and oomfort
Pros: "Flight was nice and on time"
Cons: "No toothbrush toothpaste and eyes shades provided"
Pros: "The crew were very helpful and the food was good."
Cons: "There was no soap in the toilets on the stretch from Sydney to Dubai. The film choice also seemed poor."
Pros: "The crew was amazing"
Cons: "Nothing, absolutely loved it"
Pros: "The flight was on schedule, departure and arrival."
Cons: "The seats were very narrow."
Pros: "Pilot does not waste time chatting. Still too much chatter (interrupting movies) but less than on other airlines."
Cons: "Entertainment system is Windows based and designed by a moron, especially CC behavior. Shows ads (LOTS) before each movie. Pops up window chrome every time you dismiss PA announcements. Very few movies/TVs (even those from the US) have CC."
Pros: "Easy transit. Plesant crew."
Cons: "Not much to add for an economy flight!"
Pros: "Crew was ok Food was good Seats were comfortable"
Cons: "Overall was good and we definitely travel again"
Pros: "nice people, good food"
Cons: "the process in Dubai for boarding is strange, first they make you go into a smaller room where there aren't always enough chairs, then you have to wait there until your section is called. Why not just do it all at the same time?"
Pros: "Emirates does it with class, consistently."
Cons: "Wanted some tomato juice, but they didn't have it..."
Cons: "Almost all the flights I take out of Cairo leave late, not sure if this an airport issue or what but it is very stressful to have boarding go so slowly and to have the plane take off over an hour late. This has now become "the norm". Please make better efforts to leave ON TIME!"
Pros: "Emirates always is outstanding service and comfort even for a Economic ticket, but...."
Cons: "This time I had problems, I was in the seat 71 of A380 and I realized it is the worst seat to receive boarding service, I always was the last to receive food, so the fish option was “sold out” ... bad experience"
Pros: "Overall a decent flight."
Cons: "Didn’t like the boarding experience. You have somebody look at the boarding pass but then they sent us to a waiting area. The waiting/boarding area didn’t have space to make nice lines fir boarding so it was pretty haphazardly organized. You really can do better."
Pros: "Great comfort and entertainment some of the best I have ever had on a plane. Will definitely fly Emirates again."
Cons: "Not huge fan of boarding off a bus instead of the traditional way from the airport terminal. Food selection could be better but overall not bad."
Pros: "Great flight"
Cons: "No internet"
Pros: "Smooth flight, courteous staff"
Pros: "Friendly crew"
Cons: "I would like better quality in food"
Cons: "I thought I had paid for window seats."
Pros: "I must admit....this is one of the best experiences I have had flying and I fly this route a lot. I was traveling with an Elder who required a wheelchair and every step of the way it was smooth and the crew was attentive."
Pros: "The food and the ICE video center"
Cons: "The fact the crew lets people stand around in front of you in the Exit row. For what Emirates charges for this added “luxury” it’s ridiculous."
Pros: "Crew were friendly Entertainment was good"
Cons: "My meal was forgotten and when I asked for it I received dried red cabbage and a dried up tomato and a grated carrot and something I didn't know what it was. The bread was not gluten free on this meal so I couldn't eat it. Unlike the first leg of my journey this meal didn't have my name or seat number on. I feel like it was put together once I asked where my meal was. Snacks offered but not gluten free so was very hungry from previous flight."
Pros: "Crew were excellent , very pleasant and helpful"
Cons: "Food was horrible , not much options for vegans"
Pros: "Service and Wi-Fi"
Cons: "Brussel sprouts were total mush"
Pros: "Got a promotional upgrade and was incredibly impressed ! Flying will never be the same !"
Cons: "The fact that my next flight is going to be economy"
Cons: "Leg room"
Pros: "Cheap tickets. Airplane is A380. Good timeschedule. Good list of alcohol and drinks. Sky bar at the upper desk."
Cons: "I have maiden upgrade from economy to business and I can’t use Emirates business lounge. Stewards forgot my starter and drink. No cosmetics set - just 3 tubes of hand cream in toilet. Services was very slow. Emirates, is it you?! No more business class in Emirates."
Cons: "I shouldn't be forced to change my seat just because a hostess told me to then she was rude to me because I didn't then I finally changed my seat and she was ok- I don't think this is appropriate"
Pros: "Emirates service is what set them apart. The crew is always smiling and helpful. Makes for a great flight experience."
Pros: "Overall very good"
Pros: "Excellent service and accommodation in business class. Could not have asked for more"
Cons: "Nothing to memtion"
Cons: "This seemed far different from emirate flights that I'm used to. Over the years their service has decreased but the 1 meal and sub-par snack I got for an 8.5hr flight was poor, likened to a budget airline. This is the second flight recently I've been on that the drinks come so long after the meal you don't even get to enjoy your cola with the meal. The first food cart should have colas if there won't be another cart to come along until 30+ minutes later. I also expected Emirates to provide an eye patch, an 8 hr+ flight in the night time hours in worthy of an eyepatch. Budget airlines do not provide this, but I expected Emirates to. Lastly, I don't think it's necessary to hand out a menu indicating there is something to look forward to when the food is of quite poor standards for Emirates, standard for all other airlines. Maybe the Durban to Dubai route stocks he flights with less experienced crew, this is the impression I got; a much less refined group of people on the plane."
Pros: "Everyone was very friendly. And, the amenities offered are superb."
Pros: "The crew was great in everything that they did."
Cons: "After 20 flights booking with emirates in last seven months and nice experience, seems its right time to switch airlines. Was not allowed to board when I reached 8 min late due to heavy traffic on accident on highway. I had 50+ mins before flight departure but they didn't allow me to board. Paid extra money and reschedule for same day flight at 4:30pm and they delayed this flight departure by an hour without no problem. Too much biased."
Cons: "More varieties of veg food should be introduced. Seats have a bit of less leg space No wifi"
Pros: "the amazing atttention from the staff and the cleanliness of the airline."
Cons: "the seats did not go back enough"
Pros: "Great service, comfortable seats, and great entertainment ..the food isnt too bad depending if ur not a picky eater, but overall its the best"
Pros: "The crew were excellent. Very helpful and professional."
Cons: "All good!"