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Cons: Water to drink during flight.

Cons: Better seat

Cons: Could have a better seat like 30A on Boieng 387-8 Quantity of food should be improved Quality of food should be improved

Pros: Friendly crew. Excellent check-in. Priority bags came off first.

Pros: The crew was amazing and the seat comfortable

Cons: Nothing I can think of yet.

Cons: Poorly organised meal service

Cons: They know better than me

Cons: Online check in was not possible. The check in and boarding process took more than two hours and there was no order.

Pros: crew

Cons: delayed flight management

Cons: The airport is not proper for travels , you need at least 2 hours to finish from the long lines and finding your way to the right location before the immigration and run to the gate if you are in good shape minimum from 10 to 15 minutes

Cons: Amazing how little legroom you can get away with, on a 13+ hour flight. You should be so ashamed!!!

Cons: Very comfortable and well run.

Cons: They know better than me

Pros: The landing was smooth and so was the whole flight! Loved it

Cons: Food. I ended up throwing up shortly after eating

Cons: It was over booked. I wasted my precious time in the airport for half day... and the staff of ethiopian were not kindness.

Cons: Plane was very very old

Pros: Yes, the crew were nice and amazing

Cons: Serve warm food not cold

Cons: They know better than me

Cons: Food must be better

Cons: Could have a better seat like 30A on Boieng 387-8 Quantity of food should be improved Quality of food should be improved

Cons: Better seat

Cons: Could have a better seat like 30A on Boieng 387-8 Quantity of food should be improved Quality of food should be improved

Cons: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

Pros: Crew were very good. Comfortable flight.

Cons: Choice of movies could be much better.

Pros: Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional.

Cons: Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours.

Pros: Good leg space and entertainment options

Cons: I was eligible for a complimentary hotel for my connection. However, in none of my correspondence was mentioned that I'm supposed to request a hotel ahead of departure. No emails from Kayak and neither Emirates. This is extremely disappointing and unnecessarily costly

Pros: Good experience overall

Cons: Food

Pros: comfortable

Pros: Mango juice was good. Food was good. Crew was friendly and fast.

Cons: More leg room please. Better entertainment. More reclining of seats required. Softer seats.

Pros: Ok

Cons: Comfortable

Pros: Business Class Seats were comfortable

Pros: Entertainment always the best!!! The spacious seat and quick check in system

Cons: The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options

Cons: Broke my luggage

Pros: Flight duration, lay over and timings were convenient for us.

Pros: The Boarding Emirates at Logan Airport is a nightmare. The staff are unhelpful, and take long time to process Transiting passengers. The Desk is understaffed, and the staff is rude.

Cons: The flight has enough crew on board, but the staff usually stand together in the galley and keep gossiping, instead of going around once in a while and check on passengers. It's a long flight and crews change but the passengers don't.

Pros: Pleasant check-in staff. Friendly flight attendants.

Cons: Travelers should be told that Gate 2 to Kumasi will be empty when you get there and that you should go around the corner to the transit area and wait for your flight there. They should let you know that they will announce the flight from the transit area.

Pros: Nice aircraft and comfortable seating in economy with a good selection of music and movies on the seat back entertainment. Business class was mostly empty and looked very nice and roomy. They should upgrade their frequent flyers the way other airlines do to fill those empty seats and generate the good PR that results. The food was good in my opinion, and the Ethiopian coffee is great. Affordably priced tickets was the selling point for choosing them. They are a young airline and while they go through the motions of being a modern service-oriented airline, but alas for the most part they aren't there yet.

Cons: We've flown a few Ethiopian Air flights now and while the flight attendants are nice, they aren't always on top of things and paying attention to the needs of the passengers. Not as helpful or attentive as we're used to. Boarding is chaotic and the overnight transfer at Addis Ababa is a total mess. If you get to leave through the airport in the early morning things are relatively painless, but what a nightmare of pushing and shoving chaos when it's busy. The hotels they put you up in are mediocre at best. Last week we enjoyed a long wait for the bus ride to the hotel, cold food when we arrived, and a nice hard bed to "sleep" in. We probably won't fly Ethiopian Air if we have to overnight in Addis Ababa again. I'm willing to pay up to fly another airline and skip the overnight as it's just not worth the hassle.

Pros: The crew members were very accommodating and friendly. They do a wonderful job. When I told them that the power was not working in my seat and that I needed it for my CPAP (I call it my anti-snoring device), they arranged for me to move to another seat where the power worked for the CPAP. When the power did not work in the new seat for my laptop, they offered to let me charge it in a more powerful outlet near the galley.

Cons: The power didn't work for my laptop. It did work for my CPAP device. Some of the seat control buttons were out of order.

Pros: Amazing crew

Cons: They need to improve on thier inflight menu and the check-in and boarding experience

Cons: Sure

Cons: More entertainment and food options. Service not in line with price charged for the flight

Pros: The seat were nice & the staff more helpful than before

Cons: Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all

Pros: Seat was not super comfortable. Crew was excellent.

Cons: There was no online checkin or any ability to choose seats on your app.

Pros: Yes

Cons: Nothing comes to mind

Pros: Helpful, friendly crew. Comfortable plane

Cons: In flight entertainment could be a little better. Perhaps let passengers know about the inflight entertainment available via WiFi

Pros: Crew is excellent

Cons: Delays and we had to actually run for the connected flight

Pros: Food and drink was good.

Cons: Every single flight (4 total) took off late and even caused us to miss a connection. On the way to Madrid from Entebbe, my luggage was mislabeled and sent to London and now is completely lost. It has been two days of a trip of having no clothes, shoes, or toiletries other than what I had on my person. And I have yet to hear from anyone with Ethiopian Airlines, only representatives from Madrid airport.

Pros: everything was decent

Cons: For economy, maybe more variety on meals ?

Pros: The Boarding Emirates at Logan Airport is a nightmare. The staff are unhelpful, and take long time to process Transiting passengers. The Desk is understaffed, and the staff is rude.

Cons: The flight has enough crew on board, but the staff usually stand together in the galley and keep gossiping, instead of going around once in a while and check on passengers. It's a long flight and crews change but the passengers don't.

Pros: On time departure

Cons: Check-in at the gate was opened only 40 mins before the flight

Cons: Plane was very very old

Pros: Seat was very comfortable and the air stewards were good

Cons: The entertainment system not working correctly and the food was poor

Pros: Pleasant check-in staff. Friendly flight attendants.

Cons: Travelers should be told that Gate 2 to Kumasi will be empty when you get there and that you should go around the corner to the transit area and wait for your flight there. They should let you know that they will announce the flight from the transit area.

Cons: Chicken was undercooked. No power outlets.

Pros: Entertainment always the best!!! The spacious seat and quick check in system

Cons: The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options

Pros: So so

Cons: Food is junk.

Pros: The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water

Cons: Less confusing controls on the equipmentl

Pros: The crew was amazing. Managed to get a whole row to myself (bonus!).

Cons: Cheaper change fees. ;)