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Pros: The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight.

Cons: On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others.

Cons: Airport Addis Ababa is chaos.

Pros: Crew is friendly.

Cons: The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy.

Cons: Stop using old planes with no personal entertainment systems on the back of the seats.

Cons: Seat not good

Cons: The Seat was not comfortable and the entertainment console poor , I guess due to an old plane. Other wise excellent

Pros: nice crew, left on time

Cons: conditions much like low cost in a high price

Cons: Two hours late...

Cons: Free wifi

Pros: Everything

Pros: NOTHING

Cons: WHEN i ARRIVED AT AIRPORT ON JUNE 3,2019 TRUKISH STAFF TOLD ME YOUR FLIGHT IS NOT CONFIRMED BUT MY FLIGHT WAS CONFIRMED.I AM VERY UPSET BECAUSE I AM DISABLED AND LOW VISION.I THINK THIS IS TOATLY WRONG.20 MAY I WAS SICK TRUKISH AIRLINES CANCELED MY FLIGHT BECAUST I WAS SICK.

Pros: Everything.

Cons: Nothing.

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

Pros: Great crew!

Pros: Crew was very friendly and professional

Cons: 45 minutes late departure

Pros: Excellent seat

Pros: All was well, staff was cordial and food decent. I got my special meal with no problem. We left on time and arrived half hour early. Flying with elal, we need to be patient with all the extra security, but that feels safer to me so I don’t mind.

Cons: the entertainment screen didn’t work. I downloaded the “dream stream” to my phone in advance and watched content that way. It worked fine, but it’s not the same content that is available on the actual screen.

Cons: Seat not good

Cons: Check in and boarding. Food. Entertainment system

Cons: Staff was rude and abrasive . Was the first time I didn't enjoy my flight. The. Entertainment system was pre historic and the sound was even worse. The duty free had a very small selection.

Pros: Crew is friendly.

Cons: The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy.

Pros: No problems

Cons: Stop using old planes with no personal entertainment systems on the back of the seats.

Pros: Amazing crew!

Pros: The security and fast boarding

Cons: The meal

Pros: Pleasant crew. Lots of leg room. Tasty food.

Cons: Did not actively watch the movie that was offered, but it seemed awful.

Cons: Check in and boarding. Food. Entertainment system

Pros: Great crew!

Cons: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

Pros: Cabin crew was great at customer service. Very helpful.

Cons: The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now.

Pros: Crew was helpful. I had 3 seats to myself, so yes. Seating was amazing.

Cons: The lunch - tooo much rice no sauce. Food was okay. The sandwich was good.

Pros: I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers.

Pros: The crew was Excellent

Cons: There is to many delays in the night flights, this should be improved.

Pros: Fast gate work.

Cons: Lost luggage and the food and silent movie option (no headphones provided for overhead movie)

Pros: everything was pretty adequate

Cons: they skipped me when they passed out food and never came back.

Pros: nice crew, left on time

Cons: conditions much like low cost in a high price

Pros: Overall the crew was nice and helpful

Cons: I payed a full price for my flight and got the conditions almost like a low cost flight. Don't think I'll bother to pay so much money next time. not such difference....

Pros: El Al direct flight, great. El Al security, thank G-d, very good.

Cons: I missed having personal TV screen and personal selection of movies.

Cons: b

Pros: nothing really

Cons: entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed

Pros: Large space

Cons: Bording

Pros: Crew was really great - helpful and kind.

Cons: Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk.

Pros: seat not comfortable

Cons: more drinks along the way

Cons: Little more comfortable seats. However, allowing to check in two bags free of extra cost is great!

Pros: Comfort and food with good entertainment.

Cons: Crew could be trained for better service, most all were rude and annoyed that they were there.

Pros: it is a nice program it's wonderful for flying out good price on for totally is excellent website

Pros: Everything.

Cons: Nothing.

Pros: The staff was accommodating

Cons: The seats were crowded and there was practically no entertainment

Pros: Crew was excellent

Cons: Seats were too crowded

Cons: Seat not good

Pros: The modern plane.

Cons: When buying the ticket we were not aware that this is a "light" flight. Thus boarding was a pain. We were not able to pay in advance for extra baggage though a lot of effort was spent trying to do that.

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: Fantastic gate agents!

Cons: The food was terrible.

Pros: The crew were excellent and seats were comfy.

Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.

Pros: Flight and the crew!

Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Cons: Addis Ababa is chaos and not clean.

Pros: We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!

Pros: Punctuality in Punctuality

Cons: Everything's is ok

Pros: Land crew attention was polite and nice

Cons: Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking

Cons: Online check in was not possible. The check in and boarding process took more than two hours and there was no order.

Pros: Excellent seat

Pros: I liked the fligth attendant

Cons: Crew members paying more attention to the passengers, more option of food, being on time and cleaning after another flight.

Pros: Yes

Cons: It eas perfect

Cons: Online check-in didn’t work (and anyway there is no difference if you check-in online when you arrive at the airport). Security checks were very (very) tedious.

Cons: Please be advised that on the ELAL flights there are additional security conducted, and only when I’ve got to the head of the line to board, I’ve been told I need to go through it, and I’ve been addressed aside to their personnel to do so. They should announce that to be cleared to all passengers

Pros: Great crew! Nice new plane

Cons: Paid for baggage on the website but website didnt work and was forced to pay full price in person at airport. Frustrating!

Pros: food is amazing

Cons: seat is outdated, but new seat for biz is coming very soon

Pros: Crew and flight where amazing. Thank you

Pros: Everything was great one of the best airlines I've flown on

Cons: Nothing

Cons: Cramped overhead luggage space. Delayed due to technical reasons. Previous flight was completely cancelled.

Pros: Seat was very comfortable and the air stewards were good

Cons: The entertainment system not working correctly and the food was poor

Pros: Land crew attention was polite and nice

Cons: Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking

Pros: Crew was helpful, everythinf fine

Cons: The food was not so good. Bit cold..

Pros: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Cons: See above

Cons: Free WiFi

Pros: Comfort and food with good entertainment.

Cons: Crew could be trained for better service, most all were rude and annoyed that they were there.

Pros: NOTHING

Cons: WHEN i ARRIVED AT AIRPORT ON JUNE 3,2019 TRUKISH STAFF TOLD ME YOUR FLIGHT IS NOT CONFIRMED BUT MY FLIGHT WAS CONFIRMED.I AM VERY UPSET BECAUSE I AM DISABLED AND LOW VISION.I THINK THIS IS TOATLY WRONG.20 MAY I WAS SICK TRUKISH AIRLINES CANCELED MY FLIGHT BECAUST I WAS SICK.

Cons: Squawking brats the whole 10.5 hours of the trip to IAD.