Cheapest return prices found by our users on KAYAK in the last 72 hours
Absolutely terrible delays for 3 hours changed seats after we paid an upgrade on both legs. It appears it’s up to us to request a refund after they down graded our seat. Never again !!
Absolutely terrible delays for 3 hours changed seats after we paid an upgrade on both legs. It appears it’s up to us to request a refund after they down graded our seat. Never again !!
More leg room and comfortable seats at least for long flights
I enjoyed the live television programming for entertainment, and honestly everything was acceptable. It’s just that I choose emirates, because they have always been so much better in so many ways – food choices, service, accessibility, friendliness of the staff. None of those things were poor, but they have definitely slid from their position of excellence. One example would be that after the dinner meal was served, the flight attendants huddled in the back galley with the curtains closed (by the way, that’s where snacks and drinks are), and you have to interrupt them to go back there to either ask for something or to get a snack. While they do not respond in an unfriendly way, you are led to believe that you are interrupting them by coming to get a snack or making a request. Even something like, “ Yes, how many I help you?” would be a great improvement.
The individual attention the crew gives to passengers is commendable and I find them positively helpful.
Quality and tasty Food and service, bigger seat comfort and leg room, etc.
The amenities offered in the Business class is far away less compared with other Air Companies. Emirates is going down in the competition pricing the same value as Qatar airways for example.
Crew in Hyderabad could have been more helpful they were only focused on ripping customers.
CREW manager was rude and nasty Crew was not friendly either and had discriminatory attitude.
There was a smell front the washroom on flight. There could have been efforts to ensure better sanitation/air circulation once used severally.
My parents travelled through emirates for the first time. They were happy with the service provided and the travel.
We left one hour late because of technical difficulties. The economy comfort seats are great for the price. The crew was mediocre, they do not provide a pleasant experience, they just deliver food and drinks and give orders, not very amicable, no service and hospitality focus.
Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm
I thought KLM was the best airline but the Lima - Amsterdam was 1 hours late, the Brussels - Amsterdam was 2.30 hours late and the Amsterdam - Lima was 30 minutes late
no issues at all... Kudos to the food. This time was really really good
Overall a good experience. We were disappointed when we had to check our carry on due to the plane being full. KLM hadn’t notified us and we had valuable items in the carry on but they still made us check it. Some of the food was great and some was mediocre. Crew is really kind and funny.
It was nice to be on a legacy airline, people try at least.
I travel frequently. The flight was late again... KLM should really try and be on time
The flight itself it was great nice food the crew were very nice and helpful, Checking in from Birmingham wasn't great long queues for bag dropped, And I had my hand luggage case taken away from me even though I requested to have it with me as I had breakables items. I was told I can not because of the length of the flight with no explanation at all no options was given for me to take my fragile items out of my case it was taken away with hold buggage I find the staff member who was checking me in very unpleasant !! Can we please be advise if the rules have changed about the the carry on hand luggage it will be easier to be advise on booking your tickect if we not allowed to take the hand luggage with me. Overall I had a good flight .
Amazing KLM service and brilliant economy comfort seats. Well worth the extra.
The boarding was one of the worst I’ve ever experienced. The fault lays on Ohare Airport and not so much the airline. The waiting area by the gate was the size to accommodate a regional flight for 20-30 people and right next to a busy walkway. When you cramped nearly 300 passengers into that space is was unbearable.
Swiss ground crew was again at its prime and although I’m United 1K (Star Alliance Gold) they created problems with my hand luggage - while other passengers were boarding with more handbags and larger hand luggages, were critical on my 2 young kids attending the lounge with me and boarding the plane with me on the priority lane.
They went out of their way. It was very clean and friendly.
I was pleasantly surprised with the whole experience. Thank you
There were multiple delays and the food was poor. Better food.
We were very impressed with Swiss Air. The service was exceptional. Unfortunately, we had a baby behind us that screamed for hours. , It was a nightmare, though I completely understand that it was not Swiss Airs fault.
The two meals were plentiful and excellent. The drinks were continuous. Thanks, Crew very polite; however a bit "hazard" at the end as they were rushing us off; to prepare for the cleaning team and next flight. Baggage from Berlin was delayed; however through the apps etc; they kept me aware and informed.(.did receive my baggage about 36 hours after my flight arrival). Good experience; thank you.
Crew took my carry on and checked it in; turned out to be a blessing; however the luggage was delayed at my final destination; receiving it 36 hours later. Thought, we'd get, at least water; but the Swiss chocolate was delicious. Thanks.
Missed connecting train since flight was late into Zurich and I had to stay at airport hotel because of it as well as I had to repurchase train ticket
Okay experience, seats had a very poor legroom and width. Very uncomfortable for long journeys.
Flight canceled and then “uncanceled” after I booked are placement. I had to pay for both a Turkish Air doesn’t admit their mistake
The airplane from IAD to Istanbul was too old. The chairs were to tight and uncomfortable. I continued my travel from Istanbul to Bangkok. This airplane was better and newer than the first one. Even food was better.
It was a terrible airline. The air hostess and the people in the flight, just very rude.
No wifi at all during the entire flight from Istanbul to Miami.
I requested a special meal (kosher) several months ahead of the flight . It was listed on the Turkish air website that I had a kosher meal. In-flight, there was no kosher meal. I was not able to eat during the nearly 8-hour flight. There also was no kosher meal on the second leg of the trip. The flight attendants said there was nothing they could do. They had no idea why the kosher meal was not provided. Very bad meal service.
We were traveling first class. Checkin counter lady and her manager, both were in bad mood and did not treat us well about checking in the handbag. The gate agent took care of it right away. I travel Turkish twice a year in first class. No one has ever refused to check in the hand bag. Not sure, why this agent and her manager refused. Everything else was excellent.
Service for wheelchair person is very poor. No display at exit door from Delhi to Istanbul airport, so you cannot decide where to go, and the helper for wheelchair person asked $10.00 american money, when I said you should not charge or I asked him to take indian money. He said he needs only American dollars and bring me back and dropped me at the same exit door helplessly. I felt bad very much but was helpless. And ranaway. I was to take his picture to post it on the website. So many passengers were waiting for the help, ultimately one buggy came and helped the passengers and the driver did not ask any money. Please let the air authorites know the incident.
TK11 on Nov 25 IST-JFK everything was excellent crew was amazing so kind
A little bit more comfort. It’s tight space around the seats. But all else is great and a smooth flight!
The flight was one hour late. The food is mediocre and the screen was broken
It is just ok, the sits are very uncomfortable, the temperature too low and there weren’t blankets. The food is mediocre and there are no screens to watch movies.
Flight was smooth but unnecessary long because we had to refuel at FCO Rome. Air hostesses service and response to call light could be better. Both planes were old with broken seat arms and toilets. Why Africans had to be given the farthest Gates is what baffles me and why we have to pay for Aisle seats I found really strange. Is there ever an end to ripping people off even after paying over $2300 for one seat.
it was a nice tripe but they need to work on the serving of soda,they should be abled to serve cain soda not on cup.At least each passenger should be entitled to one cain of soda not serving on cup.thanks.
The entertainment (movies) blockbuster and classics never change. I am a frequent Ethiopian flyer and this should be addressed. Not much changed from my summer flight and my December flight. It is annoying - surely you can update the selections more often. Same with food options. It becomes extremely boring to be offered the same exact meals from Washington to Addis to Maputo every trip, each time. AS
The check in staff was amazing. Best customer service! The plane was old! My entertainment on the first flight didn't work at all, in my seat or in the seat next to me. The bathroom doors were old and troublesome. One of the bathrooms, the whole sink panel was broken. Everything felt old and falling apart. The airline stewardesses were amazing and quite hospitable. When there were delays, they kept us well informed. Transit was GREAT! I wasn't sure how I would make it to my next flight in 1 1/2 hours but the security lines were short and efficient. The C gates in Addis Ababa were CROWDED! That whole space downstairs was too crowded and challenging to manuever. I usually fly Ethiopian within Africa and was interested to see how the experience would be intercontinental. Overall, I would choose it again if it was cheaper than Delta/Air France or Lufthansa/KLM. I wouldn't make it a first choice if the prices were the same because the planes are so old! The food and entertainment also weren't as good. Good selection of movies but as I mentioned, on the first flight they didn't work at all (I slept so it was okay) and the 2nd flight it was glitchy. All in all, I didn't hate it but it would be a first choice only if it's cheaper.
The food really sucks And they really need to work on entertainment The movie selection is herendous .
Hot, uncomfortable and very rough take off and landing. Very regrettable.
The seats were quite uncomfortable despite having good legroom. The 350s are quite nice but the problem is on the old 777 aircraft. Special meal requests are not catered for as they should. They never had any ice for drinks.
Entertainment system poor - couldn't hear, no flight info etc.