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Wed 10/1
Wed 17/1
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8,3
EmiratesOverall score based on 15783 reviews
83boarding
85entertainment
82comfort
80food
84crew
83overall
Airline reviews
Lovely experience. I feel like travelling in Emirates.. The flights are always superb.Vegan food served was really good..
Lovely experience. I feel like travelling in Emirates.. The flights are always superb.Vegan food served was really good..
Well emirates since after covid recovery their service became much poorer than before , old planes to some destinations, untrained staff , rude , inflexible, and poor food, this specific flight the plane felt like in the 90s , and staff behavior was rude due to usual incidents in these flights for some destinations, i understand this but they pit everyone at the same basket, a readiness to be rude anytime
Pros: "Overall good experience, could have been better if we had got seats of our choice."
Cons: "If we could have got seats of our choice."
Cons: "Having Christian music to listen to on the flight as an option"
Cons: "Breads must be at least warm. The breads were frozen."
Pros: "The attendant helped find me a vegan option at the last second."
Pros: "We survived"
Cons: "Plane was cramped and old. We watched all of our luggage sit on the tarmac and told attendants who did nothing. Who knows when we will get it back"
Pros: "The crew was up during the whole trip, offering refreshments and taking a really good care of all passengers"
Cons: "n/a"
Pros: "Pleasantly surprised by the meals. The crew were professional, attentive, and friendly. The seat I chose had plenty of leg space and I will select it again the next time I fly with Emirates."
Cons: "The toilet seat covers were finished so I spent a lot of time lining the seat with toilet paper."
Cons: "The flight got cancelled, and it was impossible to reach your customer service. It was the first time to use and last time."
Qatar said few times that the luggage will be at the final destination but they were wrong. Please check where your port of entry is at the destination. This is where the luggage would be. The food was terrible.
Pros: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Cons: "Some alcoholic drinks"
Pros: "crew was nice and helpful"
Cons: "food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre."
Cons: "I wish to have little more room on seat for long flight."
Cons: "Qatar Airways always goes beyond expectations in every detail of its serivices . Always top niche of Aviation company and wonderful travel experience."
Pros: "wanted an isle seat because of back issues and was arranged without any hassle."
Cons: "17 hour transit in Doha and no accommodation was provided. Though I booked it from a third party I belive QA is at least responsible for making sure that the vendors let the user know that there will be NO accommodation provided. This information is also not readily accessible when searching online."
Pros: "Aircraft was very nice and comfortable. Flight crew as friendly."
Cons: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."
Cons: "Snack options were a bit limited for such a long flight"
Pros: "The friendly hosting of the crew and the clean and tidy of everything the food was delicious hot and cean"
Cons: "The alcoholic drinks on the craft had to be banned for sack of God"
The bathroms were disgusting by the end of the fight.
I had a great experience with EGYPTAIR. They offered me to check in my handbag which made it very easy since I use a cane. Thank you to EGYPTAIR crew for making sure everyone is receiving the right services.
Pros: "None"
Cons: "2 hrs waiting inside the plane, it could have been handle way better"
Pros: "Everything was great. Staff of ground services for last security hand bags and passengers checks, documents final checks and all were with great flow, smiles and so professional. Hospitality from cabin crew, cleanliness, food portions and taste were great. Comfortable seats and elite shading side windows. Everything was sooo great. This really escalades recommendations for EgyptAir"
Cons: "The heavy touch down upon landing, could have been a little bit smoother. That was not a big deal at all."
Pros: "Every single flight of the four flights I flew on my trip were delayed. There was no communication from the crew members that the flights were delayed. Worst flight ever."
Cons: "Better customer service"
Cons: "The plane was old and so small, it wasn’t comfortable at all"
Cons: "How you book for me two tickets and you take the money for same day going and retuning"
Pros: "The crew was okay but seat comfort on the A330 not so good."
Pros: "The plane was new. The bathroom on board was the best one I have seen on a plane. The seats were roomy and the entire team was kind."
Pros: "Crew did their job perfectly. Not particularly warm and friendly, but they are paid to be attentive, not my friend, so I can't complain! Flight was smooth, and quick, meal was pretty good."
Cons: "Not charger ports, or entertainment of any kind."
Pros: "sorry had to cancel due to covid-19"
Cons: "sorry had to cancel due to covid-19 still waiting for refund ??"
Pros: "The food was good"
Cons: "The chair is crazy small and tide was really not comfortable at all . I wish they could make it a little bit bigger"
Pros: "Seat was not super comfortable. Crew was excellent."
Cons: "There was no online checkin or any ability to choose seats on your app."
Pros: "The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks."
Cons: "The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person."
Cons: "The vegetarian meal selected came in as vegan meal. This happened for both onward and return journey. The regular meal provided to passengers were better than the vegetarian meal selected"
Pros: "Helpful crew, great bathrooms"
Cons: "More organized boarding & more AC in the back of the flight"
Pros: "Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good."
Cons: "Food can be better."
Pros: "Could not fault anything... great boarding. Service, food and flightsnothing...."
Cons: "Nothing..... the staff could not be more helpful if they tried"
Pros: "Nothing"
Cons: "I'm not picky with food but the Food was extremely bad tasting and at best tastelesss. That should never be served Anywhere! It was so bad that the first thing I did in O'hare is eat a meal, it never happened to me on an international trip. Drinks (soda and coffe) were limited and there was a shortage in them. Entertainment system was not working Plane was packed, spaces very tight"
Pros: "Travelled in Airbus 380 for the firstvtime and I was impressed by size of the plane and comfort in economy class. Enough of leg space to bend my leg and avoid bad blood circulation. Overall comfortable flight."
Cons: "Again I found behaviour of few Crew Members a bit rute for instance i asked hor headphone from one of the attendant and she immediately told me that it cannot be missing as she put the headphone there by herself making me feel like as if i stole the headphones. I was bit speechless though i really wanted to reply to her but it would have been rude. Second thing I did not like about flight was foir serving. In our over 7 hour flight, we were just served breakfast in the morning just 2 hours before landing. Its not healthy to keep customers hungry what if the customer is diabetic. Airline need to understand that up in the sky we are dependent on them for our basic needs and it should be respected."
Pros: "When we were unable to travel due to Corona Virus restrictions, Ethiopian gave us a full refund even though we had a non-refundable ticket, and they were lovely about it when they did it. A+, hope I'll get a chance to actually fly with them soon."
Pros: "Nothing noteworthy was done well."
Cons: "The boarding staff is incompetent resulting in a 2+ hour boarding time. No control or concern for boarding zones, multiple unnecessary and inconsistent ticket checks, and unclear process. If you took 300 toddlers, made 50 of them gate agents and said board an airplane, you would get about the same result. Food and crew in flight were mediocre. Entertainment system in the seat back doesn’t work, shuts off in the middle of films, and is for some reason controlled by the wrong arm rest. I was in the aisle seat, my arm rest control panel did not control anything, but every time my neighbor shifted her arm it changed the volume on my system. Ethiopian airlines is what failure looks like."
Pros: "Asked for water that I never received. Wasn’t allowed to bathroom although still 20 min until landing and other people still got up"
Pros: "Crew were helpful"
Cons: "Food was very poor with very limited choices and no entertainment system on this flight"
Pros: "The crew was very nice and all flight details were available and constantly updated."
Cons: "Ethiopians App for self check-in."
Pros: "We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!"
Cons: "There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them."
Cons: "The landing was terrible and quite dangerous. It was a lopsided and the plane was about to tip forward when we hit the ground. I was quite disturbed on arrival. I’m glad to say the we were lucky that webdid not have an unfortunate incident."
Pros: "Ground crew communicated well. It was easy to check in; boarding was done on time and smoothly."
Cons: "No complaints, well done to the Ndjamena team."
Cons: "Plane didn’t hold, even though I would have made it if they waited 10 minutes, and surely they knew I was coming from a delayed flight caused by Ethiopian and left anyways. Now have to take 3 extra flights and will miss a train at my final destination."