I moved to H row in the economy class. There was a crew member who's name might be shanya. She was not at all respectful for me. She was arrogant. While I was leaving the plane. The pilots and crew meter were saying Thank you and good bye to the passengers before and after me. And ignored Me.
Pros: "I like how the crow did help me with my dizziness and provided me with an extra oxygen to breath better."
Cons: "I don’t know, but I always find it difficult with food smells, then make me sick and did today in the flight"
Pros: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Cons: "On the A350, the seat doesn't recline much. It was quite uncomfortable."
Cons: "19 hours layover and Qatar airlines doesn’t want to accommodate a hotel room after charging Me almost $1500 for a flight. This is a horrible service Qatar airlines."
Pros: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Cons: "Please include Nigerian and Ghana movies"
Pros: "The crew was polite and professional"
Cons: "The food was disgusting The plane is dirty The bags are treated badly"
Pros: "No delays"
Cons: "Improve your carry on lagguge policy. I was made to throw away some of my expensive clothes by the stuff to fit the weight, when it wasn't a problem when I was checking in ."
Pros: "Houston check in counters need to be added."
Cons: "Doha airport indian staff is rude to many passengers during their hand carry check. Too little space there. No organization."
Pros: "food ok, economy seats not too bad"
Cons: "old entertainment system. Tight connection and first flight was late, so we got bumped off our connection (they literally removed our names from the flight, even though we could've sprinted through the airport and made it if they waived the 20 minute before departure gate closure). It was an exhausting and long wait for the next flight and I did not think it was well-handled. Staying in a hotel is not a great option, because it takes 2 hours to get out of the airport, another 2 hours cushion to get back in time."
Pros: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."
Cons: "Information on when we can check in on upcoming flights. Other airlines we have booked for flights will email us 24 hours prior to departure. Virgin Atlantic did not. I had to call and I was directed to their web site and was able to check in on line. Thanks"
Pros: "Everything was easy"
Cons: "Business class seats are snug for big people compared to other airlines"
Pros: "Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized"
Cons: "Checking in bags and printing boarding passes were long unorganized lines of people"
Cons: "Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading."
Pros: "Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!"
Cons: "USB socket on the entertainment on both flight out and return was broken."
Pros: "It was empty so we were told we could move around in the empty seats"
Cons: "Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin)."
Pros: "The crew were very attentive, they tried hard to help me with comfort, drinks etc. I didnt have food as it was so good in the Virgin Clubhouse!"
Cons: "The bed! When you flip it flat its rock hard, and the matress they provide is useless! Need foam matress to really make it more comfotable. If the seat reclined another few inches i wouldnt bother flipping it."
Pros: "Top crew very friendly and professional"
Cons: "Business class food was bizarre for breakfast - a Mexican taco??? Asked for eggs from economy to be back later up"
Pros: "The crew were informative and friendly and attentive. We fly often and the food on this flight was the best we have had in a very long time, and we weren’t even expecting any. Thank you for a great flight Virgin ,"
Cons: "Long walk to the gate but no problem"
Pros: "Limited numbers in the top deck, silence, service and deplaning first."
Cons: "Food has to much of an asian slant."
The Crew have no idea about the food they're serving the passengers. The Crew MUST be instructed before each flight about the menu that will be served to the passengers, whether the food is vegetarian or non-vegetarian, whether it is Halal, Kosher or not.
Pros: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Cons: "No suggestions."
Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"
Pros: "quick/efficient boarding - good staff - good food - easy flight !"
Cons: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Pros: "Crew were great, food, entertainment, seat and everything else was great as well."
Pros: "Best airline in the business quick efficient and outstanding service What else can you say"
Pros: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Cons: "tough to sit on a plane for 9.5 hours"
Cons: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
The 2 hour flight from London to Prague didn't offer a meal or entertainment. It would be nice if they could offer something more besides a bag of pretzels, maybe a snack pack, and there's enough time for a movie or a couple of TV episodes, or even a nice magazine.
Pros: "Gemma Crane was excellent! She knows the benefit to a cup of tea and made me feel very special for the entire flight. Thank you Gemma."
Pros: "The crew and the food"
Cons: "The entertaiment selection. Should get better movie, TV and news selection"
Pros: "Direct flight. Crew was good. I got home alive."
Cons: "The crew made far too many unnecessary announcements and the sound system was friggin loud. Everyone on the plane jumped and cringed everytime there was another completely unnecessary announcement. The seating area in coach was also a bit crammed. The flight was full as were the overhead bins so i had to stow everything at my feet and there was barely any room."
Pros: "Boarding was fast."
Cons: "Not even a complimentary cup of coffee or tea, just tap water."
Pros: "Getting off"
Cons: "This route needs a bigger plane. Always packed. Only a few rows of business class. Took off nearly an hour late. Economy on BA is very much a budget airline experience."
Pros: "Everything was fine"
Cons: "Layover was too long (6 hours) n the departure board showed the next flight just 1 hour before the next flight"
Cons: "had to check my tiny carryon because of being in the fourth boarding group (despite checking in 24 hours before)"
Pros: "Food was good , very comfortable seats and the time we departed to the time we arrive I will rate it 10 out of ten I felt as if I was on a 2 hours flight . It’s was just one of those wonderful BA flight I can’t forget"
Cons: "It’s was just the hassle to get from Terminal 5 to Terminal 3 with luggage but made it all in all"
Pros: "The crew were very nice. Liked the food."
Cons: "I didn't like the fact that there was no Wi-Fi access. Seat 40 DEFG doesn't feel comfortable because people were just walking in front of us."
Cons: "The original seats we purchased was a different plane. Only two in the row This plan was very crowded and no wiggle room to change seats"
Pros: "Seats were comfortable and the way the seats are designed works great if someone on front reclines. It does not construct your legs or space in front of you"
Cons: "A sandwich or something of the sort would have been good"
Cons: "Tiny sandwich after 9 hours. Would it kill them to add a bag of chips?"
Pros: "Nothing. I will never fly United again. The only reason I booked this flight was because i thought it would have the kind of good service I’ve experienced before on Lufthansa."
Cons: "There was a 1 hour layover prior to the DC flight. Frankfurt’s security line was so slow that it caused us to almost miss our connection to DC running thru the airport. To add insult to injury, the United gate attendants were so incredibly rude and inconsiderate when we explained why were delayed."
Cons: "Was lied to concerning that 23kg of checked in luggage was included, turned out it was not."
Pros: "fast flight"
Cons: "no crew to unload plane, ended up sitting on runway for 1 hour + at RDU, at 1:00 AM"
Pros: "Crew was ok"
Cons: "Had to wait in plane for over 1/2 hour coming and going to Denver!!!"
Cons: "Seating was brutal. Need to do a better job about being upfront about what you book when you get basic economy. Brutal seating and gouged for baggage"
Pros: "Fast to board but had to wait for over an hour for a connecting flight to get on the plane."
Cons: "Very uncomfortable seats, no in seat entertainment"
Pros: "I like when I come to United after flying few segments with other alliance airlines in the same trip, you have the feeling of home sweet home"