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As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive

It was good no problems made it on time for the next flight overseas!

They made us deliberate waste time by holding our passports and boarding passes making us miss the flight

It was a really long flight from Doha to Philadelphia and it was overall a good one. The one area that I would comment on is that there is a lot of single-use plastic and disposables in the meal service for American Airlines. It would be great to see more circular options in the meal service to reduce the amount of waste.

Not impressed. Only allowed one carry on on such a long flight.

Bad experience with the delay n long wait time for connecting flight after missing the connection flight from Doha.

I didn't understand why I got dropped off at departures on exiting the plane at Doha aiport. I had to find my own way to immigration/baggage reclaim which wasn't easy as staff in the departure section just tell you ti scan your boarding pass. This was very poor b qatar Airways. I spent 2 hours soyung this out and once I got to get my suitcase it was delayed. So instead of getting to the hotel at about midnight I got there at three in the morning. I wonder why I upgraded to business?

After going through security and waiting for the flight at the gate, there was no access to bathrooms and no place to charge a phone while waiting for the flight. But once I was on the plane, everything was very good.

Luggage handling was very very bad. Damaged my new Calvin Klein bag and delayed another. Still did not get it since 2 days. Worst airlines and service.

Better service is needed. I booked for Qatar but I was switched to American way after I bought my tickets.

At least the delays were short. Business class, even in the new planes is very crowded now with crappy tray tables

See my previous comments. I was probably booked in business but was moved to economy

UK Based crew was great. Very friendly and quick. The seats are just too tight and not comfortable. The plane appeared quite old. Food is better on other non-USA based airlines.

Food was very very bad! Same flight from US was amazing with great food but the food prepared for the flight from Cape Town to New York was not eatable. The crew also did not smile once. They all looked like it was a shift they had not signed up for but were forced to take. :(

I was not expecting much as i was not in a premium cabin. I was pleasantly surprised that the seat in economy plus was spacious and food was ample. Party of 5 with 2 parents and 3 kids.

All flights were on time and boarding was issue free

Boarding was unorganized. They expected passengers to ask people to move their assigned seat they paid for in order to sit together. The seats even in comfort are smaller than other airlines and the flight attendants appeared not to be well prepared

the flight from Tampa departed with a delay. The food on board was poor, usually on international airlines alcoholic beverages are offered free of charge , but here it was for a fee, the cutlery was wooden, there were no hot drinks (tea, coffee). Unfortunately, I didn't take pictures of the portions of food, but it wouldn't have been enough for a child either.And in the future, I will try not to use the services of this airline

I liked everything about the flight. The service was excellent!

United WiFi is consistently unusable (it can take 10 mins to load a single web page). If you need Wifi to do work, be prepared to lose half a day of productivity.

The 7 hour delay in Johannesburg was extremely tiresome, with poor communication at check-in and a sad R120 voucher as compensation. All in all sitting for 10 hours on an airport was pretty bad. At arrival the baggage arrival took 2 hours. All in all, a very, very long trip.

Horrible. Crew is not helpful. Lounge is sub standard and overcrowded. Getting to your plane is underwhelming “via a bus”. Worst experience I have had.

They lost 3 out of our 4 luggages on the way to Santorini…didn’t not receive until the following night. The first leg of our flight home was a hour delay, which meant we had to run to catch our connecting flight. One on my TUMI luggage had a broken wheel when I arrived in Boston. After paying close to $12k for these flights I was highly disappointed.

The flight was delayed by more than an hour and my trousers were stuck by chewing gum that was on the back of front seat. The crew was helpful in providing me with some ice to remove the chewing gum and upgraded my seat to business class

British Airways, shame on you the worst flight experience ever!! Avoid at all cost if you can!!! My flight was apparently overbooked and I was refused to fly, apparently this is normal, nothing unusual and I should take it easy and still be happy and smiling when they trying to offer me a stand by ticket for the next flight!!! 🤯🤯🤯 Never ever again thank you very much what the crop service it is there's something fundamentally wrong going with this company I was unable to check in online I was unable to download the receipt I was unable to manage my booking I was waiting in the queue for the luggage when all the desks had some it issues I was refused to fly what else could go wrong??? 🤯🤯🤯

I'd lost my wallet and credit cards on a train from Prague to Dresden. I was able to use Apple Pay, but in flight i didn't have any cellular connection. When I ordered some crisps and a coke, by Apple Pay was declined (I learned later because I didn't have service in flight). The flight attendant somehow managed to take care of my order. I was really touched by her kindness.

Flew premium economy from LHR - PHX. Beautiful new a350. Lovely friendly staff. Actually pretty delicious food. Loved it

Since I did not get an opportunity to review the trip from Los Angeles to Barcelona with British Airways operated by Iberia, I will add comments here. That experience was not good. Iberia placed me on a plane/airline called LEVEL - it was a bad experience and I will not be travelling with a company I do not know about. The difference in service and comfort from British Airways to Iberia/LEVEL was like night and day. I was very disappointed...I paid a lot of money for the tickets to be so uncomfortable while flying for hours over the ocean. The experience with British Airways was excellent, what I was expecting it to be for a trip of this length...I think being partner with airlines that provide poor service could affect the British Airways' image...

Everything was fine, on the first leg of my journey from Manchester to London. But, as happened on my outbound journey from the US, there were immense problems. The plane was delayed more than 2 1/2 hours which led to me missing my connecting flight in the US. No hotels were available and I was forced after a 25 hour journey to take a bus to my house. Just unacceptable.

Horrendous, the worst ever. I would not fly with them again