Pros: "Flight was not full, so despite a sub-par Business Class product the flight was very pleasant with empty seats all around"
Cons: "On line check-in/seat selection was a disaster"
Cons: "The primume economy was out of date - compered to BA we flew from Telling Aviv to London"
Pros: "Efficient boarding and left early! Hold luggage arrived really quickly on conveyor belt."
Cons: "Nothing on this occasion."
Pros: "Amazing crew , very accommodating , and friendly , professional, excellent!"
Cons: "Perhaps slightly better food, however choice of liquor & beer was excellent with tremendous service. 5 star service across the board."
Pros: "Nice friendly crew, happened to mention it was our anniversary and they kindly presented us with a glass of champagne from the posh end!"
Pros: "Flight was on time"
Cons: "They charged for drinks, even soft drinks! There were three annoying children sitting behind us all under the age of 8. They were unsupervised. I didn't think airlines would allow an entire row of kids to sit like this without an adult sitting with them. Their mother was across the aisle."
Pros: "The plane left on schedule."
Cons: "I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left."
Pros: "Crew was nice and food was decent. The seats were also as comfortable as they can be when you’re in them for 11 hours. It was also kinda fun that they came around with ice cream (never had his before)"
Cons: "We had just a double seat but the center divide only went up half way, wouldn’t go all the way up. Since I was flying with my husband this was disappointing. They also didn’t make many beverage trips considering this was a 11 hour flight a little surprising since we had a 6 hour one that brought drinks more than this one. Also stingy on the drink size so it was disappointing to set less and then come around 1/2 as much."
Pros: "There was so much food and entertainment options. The 11 hour flight went really quickly."
Cons: "I was overall happy with the experience."
Cons: "The plane had a mechanical problem and did not fly out. We are hoping to fly out one day later."
Didn't board the flight. The flight was never confirmed by the airline although got the ticket from Chatdeal. Will never book through Chatdeal, rather book through the airlines themselves, customer service although got me othet tickets but ignored my reimbursement requests - closed the ticket without even saying anythjng
Pros: "Crew members were okay"
Cons: "The flight was almost 4 hour long, and we didn't get no food to eat, we would have to buy the food, I think that was bad"
Pros: "Free snack and drink"
Cons: "Complicated check in process for basic economy. Sat on tarmac for 30 min for gate to open up. Crew was not knowledgeable. No food, no WiFi."
Cons: "The remote on the arm rests werent working correctly for the inflight entertainment. My menu button didn't work. It was stuck on ESPN. The armrest is really an awkward set up. I don't want to keep shifting and possibly nudging my neighbor. Wish they touch screen like Delta, American, Air Canada,etc."
Pros: "Everything was mediocre at best."
Cons: "The food was terrible. The cabin crew was aggressive. The seat and leg room was cramped. The temperature was unbelievably hot."
Pros: "i was able to change my seat away from a breastfeeding mom and 2 screaming children"
Cons: "i paid 21.00 for internet which sucked.,buffeted the whole time..couldn’t watch netflix..will be petitioning to get my money back!.."
Pros: "Boarding went very well. Seats were good."
Cons: "We missed our next flight due to being called back to the gate for some cargo issues. Because we missed that flight we had to wait 3 hours for the next one which caused us to miss our bus reservation and ended up costing us about five extra hours in time. Staff was not very attentive."
Pros: "United and American Airlines are subpar at best. I had a poor experience with rude staff and the seats were VERY uncomfortable."
Cons: "United and American Airlines are subpar at best. I had a poor experience with rude staff and the seats were VERY uncomfortable. Definitely not worth the cost. Especially cause EVERY little thing costs way more. They don’t even offer free carryons. Lame."
Pros: "Although there were a lot of passengers on this flight, the crew was able to get everyone on the plane in an efficient manner."
Cons: "We were delayed about 2 and a half hours because of the weather in Denver. I was not comfortable at all in my seat because the passenger beside me had his knee and elbow all in my personal space. I asked an attendant if it was okay for me to move and she stated that it was okay, but United switched a lot of passengers flights around so there wouldn't be any empty seats. I was stuck beside the man, all hanging out of my seat, because there wasn't an open seat available. Thank goodness the flight was only 2 hours long. Overall my experience with United was terrible and I will not be flying with them anymore."
Pros: "You’re entertainment options far exceed your competitors. The food (vegetarian) was excellent."