R13 343 Find Cheap Flights to Santo Domingo – Compare and Save

The flight was long but everything went well. Crew was helpful and very attentive. Food was good and the entertainment options were many.

Like I said the experience was mediocre. Nothing special about this airline.

I was not allowed to cancel the flight, customer service is atrocious

Need to pay for headsets, water, or any extra except air to breath.

They gave me an upgrade but charged me for my bag. I felt abused because this had never happened to me before with an upgrade with another airline.

i paid accidently for a second bag instead of a golf bag (Eur 40 instead of 50) they would give me credit when i tried to change the second bag from a regular suitcase to a golfbag. The comment was "you made a mistake, your problem"

Very BAD crew service They ignore at all any call for service . Very rude from the check in process to all the tripularion members in the fight .

Service on plane was appalling. Cabin crew did not want to help with anything. Window darkening screen did not work so we had to sit in the sun for a few hours until it went down. TV screen did not work and cabin crew just shrugged their shoulders and did not care. We waited for over 2 hours for headphones so we could try watch one screen between 2 people. We had to go to back of plane to request basic water as crew never responded to call request. Will be letting many others know to warn them off ever using Air Europa. Total disaster of their own making

Great experience, I just wish airline seats were more comfortable in general.

Seats on the plane were too uncomfortable for a 9 hour trip, especially when the flight was completely full. Crew treated passengers as if we were cattle. Desperate rush to get food served so they could enjoy First class food at the back of the plane... I went twice to the back of the plane (no one answered the flight attendant button) to ask for coffee and was met with a very abrupt response... 'YOU HAVE TO PAY FOR IT'. The only thing staff could think of saying to me was 'la mascarilla senior!'.... In a way I do not blame Air Europa for getting away with this lamentable service, they are one of only two carriers flying between Spain and Venezuela so do not have any competition... I do not think they would dare offer the same service on a flight from London to Los Angeles!