Santo Domingo car hire

Santo Domingo car hire

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Santo Domingo, Dominican Republic
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Santo Domingo, Dominican Republic

Santo Domingo car hire information

Pick-up location Santo Domingo
Hire locations 72
Airport locations 29

Santo Domingo car hire reviews and directory

Rated no. 1
National
national
Best rated
8,0 Excellent (884 reviews)
7 locations in Santo Domingo
National
Locations in Santo Domingo
Av John F Kennedy Equina Av
+1 809 735 3708
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 12:00
Sunday00:00 - 00:00
Av San Vicente De Paul Esquina
+1 809 596 6977
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday00:00 - 00:00
Ave Independencia Esq
+1 809 221 0805
Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 18:00
Sunday08:00 - 17:00
Ave Los Proceres N 41
+1 809 562 1444
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 17:00
Sunday08:00 - 12:00
Ave Romulo Betancourt #1,414
+1 809 533 7824
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday10:00 - 13:00
Sunday00:00 - 00:00
Calle Lope De Vega 78
+1 809 562 1444
Monday08:00 - 21:00
Tuesday08:00 - 21:00
Wednesday08:00 - 21:00
Thursday08:00 - 21:00
Friday08:00 - 21:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Las Americas Airport
+1 809 549 8303
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
All National reviews
National reviews in Santo Domingo

Recent reviews

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Rated no. 2
Alamo
4,6 Okay (56 reviews)
7 locations in Santo Domingo
Alamo
Locations in Santo Domingo
Av John F Kennedy Equina Av
+1 809 735 3708
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 12:00
Sunday00:00 - 00:00
Av San Vicente De Paul Esquina
+1 809 596 6977
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 15:00
Sunday00:00 - 00:00
Ave Independencia Esq
+1 809 221 0805
Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 18:00
Sunday08:00 - 17:00
Ave Los Proceres N 41 Arroyo H
+1 809 562 1444
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 17:00
Sunday08:00 - 12:00
Ave Romulo Betancourt #1,414
+1 809 533 7824
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday10:00 - 13:00
Sunday00:00 - 00:00
Calle Lope De Vega 78
+1 809 562 1444
Monday08:00 - 21:00
Tuesday08:00 - 21:00
Wednesday08:00 - 21:00
Thursday08:00 - 21:00
Friday08:00 - 21:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Las Americas Airport
+1 809 549 8303
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 4.3
  • 5.0
  • 4.7
  • 4.3
  • 4.6
Recent reviews
2,0 Mediocre
Mar 3 2019
Pros: Your insurance scam kind of scared us away
2,0 Mediocre
Jul 6 2016
Review wasn't honored
Pros: The reservation wasn't honored when we got to SDQ and after about 1 hour, we were finally able to get a car...with another company. They (Sixt) did however honor the original price from our Kayak booking.
5,6 Okay
Jul 19 2016
2.5 hours to get a car
Pros: the car itself was nice, clean and new
Cons: It took 2.5 hours to get my car through Alamo. The first counter there was one person in front of me and one person to wait on everyone. With only one person in front of me it took 30 minutes to become next in line. The adjacent counter employee felt so bad he brought me out a chair to sit on. Once at the counter it took another 30 minutes and I was told my car was not ready and that it would take 20 minutes. I thought that was fine because I realized I would be at the counter I was at for at least that amount of time. But once I finished at that counter and went to the parking garage counter to get my car I waited yet another hour for the car to arrive. I later learned that the cars were not kept there at the airport and that they are housed in Santo Domingo which is a 20 minute drive away. Once my car arrived they loaded my luggage and then told me I had to wait yet again because they didn't have the correct paperwork for the car. I was the first person off my flight and with no checked bags I was the first person to the car rental counters at 12:15. I did not get my car and leave the airport until 2:30. Unacceptable.
2,0 Mediocre
Jul 30 2016
Never use Alamo
Pros: Worst experience ever renting a car.
Cons: They quote you one price online with insurance you get to the airport and they have all these hidden fees .
10,0 Excellent
Jul 30 2016
Pros: The personnel was very professional and friendly.
8,0 Excellent
Jul 30 2016
Insurance too expensive.
Pros: When I arrived to pick up the car I was surprised with the obligation insurance cost in Dominican Republic but the guy work with me in the way that i got the better possible deal.
Cons: The cost of the insurance is not clear in the site when you do the reservation.
3,6 Mediocre
Aug 9 2016
Cons: The rental agency wanted $56 for cleaning the sand in the car; would the local would do it for $20 cash. We bought the deluxe o dollar deductible insurance which was as expensive as the car rental, and had a new scratch on the rear and then the agency wanted us to go to the police station and file a police report!!!! when we returned the car.
10,0 Excellent
Aug 24 2016
Pros: The best
Cons: No think all was excellent
2,0 Mediocre
Sep 15 2016
They didnt have my car!
Pros: Nothing
Cons: The guy at the counter first said he couldnt find my reservation then they had no more available cars for the price range I asked for. He was of no help whatsoever! Well he did help a little by sending me to interrent where they charged me more for a less valued car. Never again Alamo Santo Domingo and I hope no one ever uses them!
2,0 Mediocre
Sep 22 2016
Bad service
Cons: Customer service was bad and they went up on price. So we did not rent the car. Will not use again
Rated no. 3
Avis
6,4 Good (7 reviews)
5 locations in Santo Domingo
Avis
Locations in Santo Domingo
Avenida Romulo Betancourt
+1 809 287 8049
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 13:00
Francisco A Caamano D Avenue
+1 809 535 7191
Monday
Tuesday08:00 - 11:00
Wednesday
Thursday08:00 - 11:00
Friday
Saturday08:00 - 11:00
Sunday
George Washington Avenue 517
+1 809 535 7191
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00
J.F. Kennedy Avenue
+1 809 544 1573
Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00
Ruta 66, Boca Chica
+1 809 549 0469
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 5.8
  • 6.0
  • 6.3
  • 6.0
  • 5.3
Recent reviews
10,0 Excellent
Oct 5 2016
Excellent
Pros: Everything
Cons: Nothing not to like about it
5,2 Okay
Feb 5 2018
Pros: Good service as usual.
Cons: Tank was half full when I started, but Avis employee noted that the tank was 2/3 full and I did not pay attention to what he wrote down. When I returned the car half full I had to pay $20 extra for fuel. Given the already very high car rental price in Dominican Republic compared to Europe due to high insurance charges, this was quite annoying.
2,0 Mediocre
Feb 26 2018
Pros: Nothing!
Cons: I ended up with no vehicle and had to cancel the reservation. This is very typical (and chronic) of the Dominican Republic; I show up late a night with my family to find that they want to squeeze us into a car that barely fits 5 people (we are 6). This is not the car I had selected and was willing to pay for (my reservation indicated that it was for a vehicle that can sit 7 people + 3 pieces of luggage). Understanding that this happens all the time, I proactively started calling AVIS in DR a week in advance to avoid surprises. I was suggested to call the date of (again) in order to confirm that we were indeed traveling that date, and to guarantee that the correct vehicle would be there for us. I called the date of the flight, assured the care was already there, and still got a compact car with the excuse that there was no availability. I ended up taking a taxi at 2 AM out of the airport with my whole family (we just don't fit in a compact car!). I was not offer a discounted rate for the crappy/inferior piece of junk they were offering us. In addition, the staff is never helpful, and become rude and belligerent when one tries to indicate that they dropped the ball and all they offer you is to cancel the reservation (obviously for one to deal with the mess of being stuck at the airport). They are so incompetent! By the way, please note 1- I am Dominican, and 2- It happens with all major multinational car rental companies (not just AVIS) in DR, 3- They do try to coerce you into accepting bogus additional services and fee, threatening you that it is mandatory in DR, and holding you and your family hostage. So goddamn frustrating to start one's vacation (repeatedly) on a bad note because, notwithstanding one's best efforts and willingness to pay, one cannot get the vehicle that one needs and reserves, and have to waste one's vacation dates dealing with these type of issues. Such an unpleasant experience (again and again!). Thank you for your time and help.
8,0 Excellent
Apr 4 2018
Cons: He hard sell and lying that all rental companies do to rip off people with the CWD...
9,6 Excellent
Aug 29 2018
Pros: Very professional, very close to the airport, easy to get the car, easy to drop it off.
Cons: The car had two issues. One of the tires lost a lot of air and also the battery suddenly died, had to open the hood and move the battery cables, then it worked (happened twice).
5,6 Okay
Sep 3 2018
The car wasn’t on its best conditions
Cons: It had a strange smell inside, it had a plastic piece that flew off while we where driving, the suspension had some issues
4,4 Okay
Jan 6 2019
Sub-par car and extortionate insurance policies
Pros: Functional SUV in a country where even the main roads can be sketchy, friendly and reasonably professional service.
Cons: SUV felt poorly maintained, with sloppy steering, a glitchy transmission and numerous dings and small broken parts that we didn’t discover until on the road (a broken windshield wiper for example). The worst part was that my online quoted $360 weekly rate ballooned to over $1300 when all the local BS nickel & dime fees were factored in (including mandatory insurance when I was told on arrival that my third party Allianz policy which I’d already paid for was not valid in the Dominican Republic, even though I’ve used that company everywhere from Tanzania to Thailand). It’s very hard to maintain a rental fleet on a Caribbean island with limited resources - I get that. However, I felt like I was hustled/extorted, and should’ve been informed in advance that I had to buy ‘local’ insurance in order to drive my car away. Shame on Avis.
Rated no. 4
Dollar
5,0 Okay (8 reviews)
4 locations in Santo Domingo
Dollar
Locations in Santo Domingo
Ave. George Washington 365
+1 809 221 7168
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Ave. John F Kennedy
+1 809 221 7168
Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00
Ave. John F. Kennedy/ Preceres
+1 809 333 4000
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
Ruta 66 Boca Chica
+1 809 221 7368
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 4.5
  • 6.3
  • 5.5
  • 4.5
  • 4.0
Recent reviews
4,8 Okay
Feb 20 2017
Felt cheatet (increase of 34 % at the pick-up)
Pros: The Car was okay.
Cons: When we got to the airport to pick up the car, the price was change wit an increase of 34 % / $120 for one week rental. The increase was som Insurance and roadassistance that was mandatory, accortding to their employee at the airport. This was the first time we heard about these additional COSTs on a understandable way. Why don't they inform you about this before the pick-up? Overall: We was not satisfied whit how they communicatet the price before pick-up. We felt cheated. Our requirement is therefore to get a refound of $120.
8,0 Excellent
Jul 27 2017
Pros: The car was good, clean, and new.
Cons: the mandatory $10 fee for insurance that i was told about when i arrived.
3,2 Mediocre
Oct 24 2016
Pros: Pick-up and drop-off point for the rent a car was easy transition
Cons: The price that was advertised on the website was not my final price after dropping off the vehicle and the insurance that I purchase on the website was not honor in that country
9,6 Excellent
Nov 24 2016
Pros: The customer service from Maria Morel from Principal office. I was mad with some bad service from the airport office guy and she handle it very well.
6,0 Good
Apr 26 2017
Good and Bad
Pros: The price and we had no problems with the car.
Cons: It took FOREVER to complete the paperwork. And the desk was very hard to find. It is in a separate building outside of the SDQ airport.
2,0 Mediocre
Jun 25 2017
Pros: The car was nice when we got the actual car we reserved.
Cons: They didn't have my car upon arrival. They instead gave us a car that seated 3 people less because we were picking up the rest of the family the next day. They didn't give any kind of upgrade or refund for the lesser car they gave us for that day. The charges us 14 dollars a day for a gps when the car the next day had a gps installed in it. When I tried to turn it in at punta cana they said to turn it in at the end in Santo Domingo and then in Santo Domingo they said we should have turned it in at the dollar in punta cana. They sold us additional insurance saying that they could not rent us a car without it even though I already had a policy in hand which had better protection than that which they sold me. Overall terrible renting experience.
2,0 Mediocre
Nov 26 2017
Efficiency, value, appropriateness
Cons: We were checked in for a car that was clearly too small. We canceled when we got to car and took taxis. Check in took 40 mins with a screaming child. Paperwork was excessive.
4,0 Okay
Apr 28 2018
Watch Out for the Insurance Rip Off
Cons: The rental web site offers insurance. The rental agency does not accept the insurance you purchase on the rental web site, and requires you to purchase another, much more expensive, policy before renting the vehicle: no locally purchased policy, no rental! The rental agency suggested calling (international) the insurance company which provides the insurance offered on the rental web site to cancel the policy - not very practical. A rip off coming and going. Dollar and Kayak should be more transparent in what is offered through their services.
Rated no. 5
Hertz
4,4 Okay (12 reviews)
4 locations in Santo Domingo
Hertz
Locations in Santo Domingo
Apto Inter Las Americas
+1 809 549 1264
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
Ave George Washington No. 367
+1 809 784 8753
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 12:00
Sunday
Ave Tiradentes
+1 809 562 5445
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday
Ave Winston Churchill 95
+1 809 955 3150
Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
  • 4.3
  • 4.8
  • 4.5
  • 4.5
  • 3.8
Recent reviews
2,0 Mediocre
Mar 23 2017
Cons: I purchased insurance from your site and the hertz dealer in Santo Domingo wouldn't accept it and made me buy their expensive insurance before giving me a car.
2,0 Mediocre
Oct 30 2016
Bait and switch
Pros: Did not take rental
Cons: Would not honor price because it was made in the US Double price because insurance I boughr through hertz website was no good
6,4 Good
May 25 2017
Cons: Price for the car: 60$ for a day. But!! 42$ For insurance!!! + 18%!! Vat!! Even you are a tourist! + 10% tax! It's unbelievable!! Very disappointed!
10,0 Excellent
Jul 15 2017
Pros: They were very professional and helpful to the process
2,0 Mediocre
Jul 18 2017
Worst experience in my life!
Pros: Absolutely nothing
Cons: I booked my car for a 7 passenger and when i arrived they told me that they no longer have that category. Then told me that the insurance i purchased wouldnt work, which it did because ive rented with hertz all the time. So ended up no renting and stayed stranded for a day because what i booked for 7 passengers for $330.00 now they wanted almost $700.00. Hertz i will never rent with you guys and will make sure to let everyone know how bad i was treated.
3,6 Mediocre
Jul 19 2017
rip off
Pros: The van we rented was good!
Cons: They make you buy their rental insurance even though we had bought our own before renting. This doubled the price. Then when I got the final charge it was even more!
5,2 Okay
Nov 12 2018
Old Van with lots of damage and wear and tear
Pros: Staff were friendly and efficient. Pick up and drop off were relatively fast and easy.
Cons: The van was in a significant state of disrepair, the seats were torn and stained, the van had not been vacuumed out (there were cookies laying in the back luggage area, the vehicle had damage on pretty much every corner and side of the vehicle, the window tinting was pealing off. The insurance that kayak is selling on the website does not work in the Dom. Rep. Felt like a bait and switch where they charged 5-6 times as much money for insurance in the country that was was sold to me online (about $400-500 for 9 days), I had to cancel the online policy because it was not accepted in the country of the rental (it shouldn’t be offered!).
3,6 Mediocre
Jan 1 2019
Pros: efficient car return at Santo Domingo airport
Cons: I booked 2 SUVs for my family vacation to DR and when got to Santo Domingo airport I was told there were no SUVs but they could offer us 2 small cars. When I protested I was met with a shrug and told “it’s the holiday season. There are no SUVs”. It’s clear that there was never an intention to rent us SUVs and it felt like we were lured into renting from Hertz. We ended up paying close to the SUV price for the small cars we got instead. There are beach roads in DR that need SUVs. We had to avoid those. I previously rented SUVs from Avis in Santiago DR during this exact same holiday week with no issue.
2,0 Mediocre
Jan 3 2019
Cons: I paid for the car and insurance on-line. When I got to the airport, I was told that the insurance was no good and that the car and mandatory insurance would cost $950....double what I was quoted on-line.
4,0 Okay
May 15 2019
Pros: Mediocre
Cons: The insurance rate was ridiculous. The rental car company holds you $1000.00 in your Credit Card as a surety. Unacceptable
Rated no. 6
Enterprise
4,1 Okay (11 reviews)
1 location in Santo Domingo
Enterprise
Locations in Santo Domingo
Las Americas Airport
+1 809 549 8303
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 4.2
  • 4.2
  • 4.2
  • 4.2
  • 4.0
Recent reviews
2,0 Mediocre
Mar 30 2018
We had to take a taxi
Cons: When we arrived at Enterprise, not only did they not have the vehicle we reserved, they had literally NO VEHICLES available. They were not able to provide transportation via another rental agency. So, we had to pay for a taxi to take us on our 2 hour trip from the airport to our hotel. It was not a pleasant experience.
10,0 Excellent
Oct 22 2018
Rental for a 3 Hour ride.
Pros: Surprises: There is a charge for fault collision that added another $10 US to the daily cost. No, the credit cards don't cover this. Accepted it for the peace of mind. A little slow at the SDW Airport counter upon arrival, but it's DR and normal. Lol The Versa that was rented was awesome. It was economical and comfortable for a 3hr ride plus day trips. Good thing since gas is about $6 US ltr. Checking back in for departure was very smooth and fast. Overall was very happy with the experience. Rich S
Cons: All good.
2,0 Mediocre
Nov 29 2018
No car available!!
Pros: Nothing!
Cons: Everything! Made reservation weeks in advance, purchased rental car insurance. Got to airport counter and NO car available! I was in a 3rd world country!! What was I supposed to do? I didn’t know the public transit system (there really isn’t one).
2,0 Mediocre
Dec 11 2018
Pros: Nothing
Cons: Unprofessional no cars and they are rude
2,0 Mediocre
Jan 22 2019
Pros: Although we had a reservation, no car was available when we arrived
Cons: Reservation in advance obviously doesn’t mean anything at this location - don’t understand what the point is of making one if a car won’t be available when we arrive.
10,0 Excellent
Mar 7 2019
Pros: Nothing. I didn't get a car. I noticed this was a trend in the Santo Domingo rental car pickup. Kayak needs to do a better job of warning people that Santo Domingo's rental car companies are difficult to work with. I rented from 3 different places and none of them had cars.
Cons: Everything. I didn't get a car because the guy at the counter said they didn't have any. This also happened at Alamo and Avis. How does Kayak not have a grip on this? Is this a scam that the rental companies are running out of Santo Domingo? Or is Kayak's inventory system flawed? I'd love to know.
2,0 Mediocre
Mar 25 2019
Cons: The company did not have a car for me despite reservation.
2,0 Mediocre
Apr 3 2019
Cons: I arrived and they told me they over booked and had no cars. So I had to rent a car from another company and pay more then twice as much.
2,0 Mediocre
May 19 2019
Pros: Staff ignored me and my reservation. Period.
Cons: Maybe they could honor Kayak's reservation system?
9,6 Excellent
Jul 6 2019
Pros: I had issues in the past at DR about the rental Carrara reservations. This time with Enterprise at SDQ airport was very easy and efficient. Pick-up and drop off was very easy. They did not play games like some other companies. Staff were friendly and quick. Thanks for the good service...
Cons: I think ,they should place proper signs after the airport exit to show where the rental cars pick-up area and drop-off area.
Rated no. 7
Budget
4,1 Okay (14 reviews)
4 locations in Santo Domingo
Budget
Locations in Santo Domingo
Av John F Kennedy
+1 829 547 4121
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
Ave Independencia #500 Gazcue
+1 809 221 1010
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Km 6 1/2 Autopista Duarte
+1 809 566 6666
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday07:00 - 19:00
Sunday07:00 - 19:00
Ruta 66, Boca Chica
+1 809 549 0351
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 4.1
  • 4.4
  • 4.4
  • 4.0
  • 3.6
Recent reviews
2,0 Mediocre
Apr 17 2017
Did not honor price
Pros: Nothing
Cons: Tried to charge 3.5 times the amount agreed online, had to rent from an alternative operator
3,2 Mediocre
Apr 20 2017
Cons: The price for insurance. The price was three Time more expensive as the proposal on the website. You étant a car... You pay!
2,0 Mediocre
Oct 25 2016
Pros: Price when I booked
Cons: I pay more than double the price when I picked up
10,0 Excellent
Nov 21 2016
no bull
Pros: they do not force to buy their liability insurance that is expensive.
2,0 Mediocre
Mar 5 2017
Fee not mentioned on website, very dishonest peopl
Pros: Very dishonest people, tried to charge fee I already paid in the reservation. Wanted me to take an insurance that was covered by my credit card.
4,4 Okay
Mar 7 2017
NEVER AGAIN WILL RENT
Cons: THE WORST EXPERIENCE EVER , MEDIOCRE CHECK IN , BAD RETURN , TRYING TO SELL YOU INSURANCE AT A MUCH HIGHTER PRICE , NEVER GO THERE TO RENT .
8,8 Excellent
Mar 24 2017
Great buy
Pros: I liked everything
Cons: I had no issues this time.
2,0 Mediocre
Apr 7 2017
Car rental quotes for Dominican Republic wrong, scam
Cons: Kayak quotes a 1/3 of the price that the agent at the airport tried to sell me upon arrival. The nuance is that Kayak does not include the MANDATORY insurance fee car rentals in DR force on you.
4,8 Okay
Dec 30 2017
Very misleading, I do not recommend
Pros: The car was reserved for us that’s about it.The lady was at the counter was really nice and tried to educate us more on how it all works. She felt bad for us I can tell because the charges we got were that extreme.
Cons: I rented a car for my stay in Dominican Republic. What kayak said I was going to pay was not what I ended up paying at all. The insurance you buy through kayak does not work in all countries so I had to get local insurance which was very expensive. The drop off fee and taxes also changed once we were there, it ended up being so expensive. Not at all what I signed up for.Right before finishing up our pick they lost electricity. You would think budget would have a plan for that but they don’t. The poor employee had to start from scratch twice!
2,0 Mediocre
Dec 30 2017
Car was not there
Cons: Communication
Rated no. 8
Ace
3,8 Mediocre (13 reviews)
2 locations in Santo Domingo
Ace
Locations in Santo Domingo
Aeropuerto Intl Las Americas
+1 809 549 0505
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
Av. Independencia #654
+1 809 687 7997
Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00
  • 3.5
  • 4.0
  • 4.5
  • 3.4
  • 3.4
Recent reviews
2,0 Mediocre
Jun 3 2017
The price is not accuracy
Pros: Nothing
Cons: The price is false.. i was expecting $35ish not $88... what type robbery is this?
10,0 Excellent
Jun 20 2017
Pros: Very pleased that we were provided a ride to our hotel from in-town drop off.
10,0 Excellent
Jul 19 2017
Pros: No pressure at all to buy insurance. The deposit was only 250 Instead 1000 that the charge in another places.
2,0 Mediocre
Dec 29 2018
Fraud
Pros: Nothing
Cons: I was a victim of fraud by this company. I made a reservation over a month in advance and I showed up at the Santo Domingo, DR “ACE” rental counter and there were no cars available. We rented a 12 passenger Van and had small children with absolutely no way to get around the city. They couldn’t care less about our situation as well... horrible experience I will never do business with this irresponsible establishment. Avoid if possible.
2,0 Mediocre
Jan 1 2019
No car available for my reservation
Pros: Nothing
Cons: Not only was my car not available, no car was available. This was massively inconvenient and caused me to go without a car for the trip I had planned with my girlfriend. I don’t know how I can have a reservation and then show up and be told there are no cars. We waisted hours at the airport as a result and took expensive taxis instead. Also, I paid insurance and want it refunded. horrible experience!
2,0 Mediocre
Jan 2 2019
No car available
Pros: Despite reserving a car, the only car available was a Pick-up or a tiny compact. Both with inflated costs. Will not use this service again.
2,0 Mediocre
Jan 8 2019
NO CAR!!!
Cons: Major scam - They did not hold our car for us one hour despite knowing our flight info and that we were delayed by one hour. When we got there our $335 car was not available and the only thing they had to offer us was $1000+. This is a scam! Our friends were in the same boat. I suggest - use uber!
4,4 Okay
Jan 27 2019
Cons: The entire transaction was a giant headache. They did not have the car I reserved. I had to pay more for a different SUV because that was the only vehicle in inventory.
6,0 Good
Feb 5 2019
Pros: Nothing workers was trying to play me
Cons: Don’t change the price when ready to pick-up the car
2,0 Mediocre
Feb 18 2019
Pros: Nothing
Cons: Ace doesn't exist. They did not have our car. They had no cars available. Staff surly and unhelpful. Never again.
Rated no. 9
Thrifty
3,7 Mediocre (6 reviews)
4 locations in Santo Domingo
Thrifty
Locations in Santo Domingo
365 Ave. George Washington
+1 809 480 8102
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Ave. John F. Kennedy/proceres
+1 809 333 4000
Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00
Ave. Los Proceres Esq.
+1 809 333 4000
Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 21:00
Sunday07:00 - 21:00
Las America Intl Ap
+1 809 549 0930
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 3.7
  • 4.0
  • 4.3
  • 3.0
  • 3.3
Recent reviews
8,0 Excellent
Aug 19 2016
Best car rental in SDQ
Pros: Friendly staff who were not pushy
Cons: Did not like the fact that they didn't have a car for me at the time that I had reserve and didn't offer me an upgrade to compensate for it so I had to wait a couple of hours until somebody returned a car.
3,6 Mediocre
Oct 4 2016
Watch out for insurance fees and class of car rese
Pros: The car was in good running condition. They just got a new fleet of 2016 cars so I was fortunate to grab one of the newer cars.
Cons: The rental agent insisted on me getting collision and 3rd party insurance after I told him that I did not needed the additional coverage due to my credit card protection and additional insurance I bought through Kayak. After about an hour discussion, he then tells me that it is a new law that just went into effect last month and that I had no choice but to buy the insurance from them. When that didn't work, he then tried the scare tactics to try to convince me to buy the insurance that was twice as much as the actual rental cost. Then came the class of car that I was paying for. I reserved a full size car, but I ended up with a compact car instead. When I complained about the size of the car, I was told that I had to pay more because the larger cars were considered premium class. Nowhere else would someone consider a Hyundai Accent to be a premium car. After another 45mins argument, he agreed to give me an Accent instead of the sub compact car he originally was trying to give me for the price of the larger car. After spending 10 hours flying and an additional 2 hours at the rental desk, I still ended up paying an extra $20 from the reservation price. Not exactly sure why, but I was not willing to spend another hour arguing over the extra $20.
2,0 Mediocre
Dec 30 2016
not a full size
Pros: There's no way a hunday accen can be categorized as a full size
2,0 Mediocre
Jan 4 2017
Pros: More Expensive
4,4 Okay
Jan 8 2017
Worst experience ever. Not using them again and wi
Pros: Car was ok. Clean and responsive. Didn't have any issues while I had it. No mechanical problems.
Cons: When I got there to pick up the car I was told that I to pay a different price no with exceptions. So I reserved the car from home for a set price because it was what I could afford only to end up having to pay twice as much once I picked up the car. Also when I went to pick up the vehicle I had to wait forever because the attendant was nowhere to be found. The receptionist who attended me with the paperwork had to get out and get the car herself after I kept coming back to tell her that I was still waiting. The gentleman who was assigned to get the car was practically only a few feet from me sitting on a chair sleeping and pretending he didn't work there.. Horrible service. Just horrible. As for the car it was scratched all over with many dents all around including the at the hood as if someone beat it with a baseball bat. Also had horrible paint job on the back. You can see the yellow stains protruding from the original white paint and the windshield was cracked. But at least the car did its job to take me from point A to point B without any problems..
2,0 Mediocre
Jul 11 2017
Rip-off We cancelled the reservation
Pros: Nothing
Cons: We were trying to be sold extra insurance even though we purchased extra insurance through Alianz- they said that coverage was not accepted in the Dominican Republic- SCAM
Rated no. 10
Economy Rent a Car
3,6 Mediocre (25 reviews)
2 locations in Santo Domingo
Economy Rent a Car
Locations in Santo Domingo
Av. Independencia No. 1065
+1 809 687 0505
Terminal Aeropuerto Int`l Las Americas
+1 809 549 9504
  • 3.2
  • 3.7
  • 3.5
  • 3.7
  • 3.5
Recent reviews
2,0 Mediocre
Oct 18 2017
Cons: I paid for a a colliton a damage insurance and when I got there they said it wasn't valid
10,0 Excellent
Mar 14 2019
Pros: VERY professional and friendly to me.
Cons: I just don't like how the liability insurance always changes each time we rent.
2,0 Mediocre
Sep 5 2016
Don't buy the insurance offered at the time of boo
Cons: They do not except the insurance you buy at booking so it is a waste of money. By the time all the fees kicked in our rental car ended up being over $1300USD at the actual rental desk.
3,2 Mediocre
Oct 31 2016
Got a totally beat up car and had trouble communic
Pros: Got an upgrade SUV (reservation was for medium sized car)
Cons: The original car (medium size) was tremendiously beaten up (lot of damage which made me not accept that) but the upgrade (SUV) also had a lot of damage. Personel spoke mainly Spanish and could not not speak much English and I could not speak Spanish at all: hard to communicate. One would expect that personel speaks multiple languages (i.p. common languages like English) in such jobs.
2,0 Mediocre
Nov 8 2016
Cons: Rental was not what the car we had reserved but one that was an additional $12 per day.
2,0 Mediocre
Dec 17 2016
Cons: The spare tire was not drivable, and the insurancestors I first got with was not takeneed in the country.
2,0 Mediocre
Feb 13 2017
Cons: They refused to accept the third party insurance and wanted more than the cost of the rental to insure the car once I arrived. I ended up turning down the rental.
2,0 Mediocre
Aug 15 2017
Should have a zero star!!
Pros: Don't buy insurance online for a vehicle, they will get you with HUGE mandatory fees either full coverage or standard rate.
Cons: They charge my cc for $600's, only if I get the full cover, if you choose a cheaper option the charge it's even bigger $1024's.
2,4 Mediocre
Aug 17 2017
A complete scam
Pros: They rented me a car
Cons: The car was low quality. Charged me insurance stating the the on I perched from Kayak was no acceptable in Dominica Republic. Attempted to extort money from me and tried to have me was for local police due to a minor accident I hade (scratch). STAY AWAY!
2,0 Mediocre
Sep 20 2017
Cons: Their website said that liability insurance is $ 6.95 and additional drivers $3 ,they want to charge $24 for insurance and $12 for , after a 1 hour 20 minutes they came down to a price of 17 dollars over of what i was supposed to be paying, paid that price and the car was a peace of junk
Rated no. 11
Europcar
2,8 Mediocre (10 reviews)
3 locations in Santo Domingo
Europcar
Locations in Santo Domingo
Av. Winston Churchill.
+1 809 566 6593
Avenida Independencia N° 354
+1 809 688 2121
Terminal A.i.l.a
+1 809 549 0942
  • 3.5
  • 3.6
  • 3.6
  • 3.5
  • 3.3
Recent reviews
2,0 Mediocre
Jan 19 2017
Cons: everything was bad.
2,0 Mediocre
Dec 18 2016
Do not rent here
Pros: Nothing
Cons: I left without my car! I booked for $150 then at checkout she told me it would be $700. Absolutely rediculous!
2,0 Mediocre
Jan 13 2017
Cons: Te attention was to bad,the ladie was so groce tha i walk out of the without car,with my family,have to walk outside and contact a friend to pick off us and paid $40.00 a day for a rent car.i will never try it again.
2,0 Mediocre
Apr 15 2017
Bad service
Pros: Nothing
Cons: Requirements to rent the car change by the minute. They try to force you with different tactics to purchase their insurance even when your credit card covers insurance. They lie to your face to make you purchase their insurance. Then backout when you are able to meet their high requirements for not getting their insurance by lying.
2,0 Mediocre
Jan 6 2018
Absolutely Terrible
Pros: I've rented cars in foreign countries and never had a horrid experience like this. Unbelievable.
Cons: Tried to charge me on the front end even though they didn't have the proper vehicle we reserved. On the back end, would not allow to review a copy of the contract I SIGNED after trying to upcharge me. Seriously, DO NOT USE THIS COMPANY OR LOCATION. NO. Seriously. You will regret it like I did. The streets of DR are not meant for these little all-white vehicles.
8,0 Excellent
May 14 2018
Great Staff and helpful
Pros: Helpful staff, fast check in, great service.
Cons: My reservation was $292.00 and increase $488.00 with insurance. Not accurate to first estimated.
4,4 Okay
Apr 9 2019
Pros: The car was in good condition.
Cons: The pick up took over 2 hours, which would have been understandable; however, there were only 2 people waiting for cars. Additionally, there was mandatory insurance and this was not disclosed up front.
2,0 Mediocre
Jul 7 2019
Cons: We rented a car in Santo Domingo, DR a month in advance. When we arrived they did not have our car but their good friend next door had one (3 times the price though). I will NEVER even spell the word EUROPCAR again in my life.
2,0 Mediocre
Jul 7 2019
Pros: They could not meet our reservation despite their confirmation.
Cons: Only give reservations that they can actually rent to customers
2,0 Mediocre
Nov 4 2019
Pros: The personal she was acting like she did want to work really nasty !!!
Cons: They need to be train for a better customer Sevice !!
Rated no. 12
Payless
2,4 Mediocre (10 reviews)
1 location in Santo Domingo
Payless
Locations in Santo Domingo
Ruta 66, Boca Chica
+1 809 549 0469
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 2.2
  • 2.6
  • 2.6
  • 2.6
  • 2.2
Recent reviews
4,0 Okay
Aug 28 2016
Pros: It was a nice car and nice people.
Cons: Prices seem cheap until you get there and they sell you an insurance that is more expensive than the rental and they wont let you rent the car without buying their insurance first.
2,0 Mediocre
Dec 26 2016
Price doubled when our flight was delayed
Cons: We arrived a day late because our flight was cancelled and called Payless to tell them. Since we would be taking the car for 6 days instead of 7, the agent informed us the rate would double! we ended up finding another car with another company, but not nearly as good a deal as our Payless reservation because we had to book at the last minute.
2,0 Mediocre
Jan 9 2017
They dont honor the price
Pros: Be prepare to pay double your reservation. I had to cancel and took uber instead
2,0 Mediocre
Nov 24 2017
This is a scam, check BBB postings on Twitter first
Pros: First they made me cancel the insurance that Kayak sold me and then sold their own. They charged full amount, and a sizeable hold, and get this - they didn't have any cars, and asked me to wait an hour after taking more than 30 minutes for the paperwork.
Cons: I asked them to cancel and it took longer than the rental period to get the money back
2,0 Mediocre
Nov 28 2017
The car we received was older and kinda of beat up, also we over charg
Pros: Unfortunately there was not much to like
Cons: As aforementioned, we were charged significantly more the are reservation rate we were falsely told that he had to take 3 additional insurances , even though we were covered by our insurance company, and again by the credit card we used. We ended up turning the car in a week early and renting from Avis whom provided a much newer car, and did not mandate insurance that doubled the price.
2,0 Mediocre
Jan 1 2018
Once we got there, we were charged $400 more for taxes and fees.
Pros: Nothing.
Cons: We were charged more than double what we were quoted, the car had major transmission problems, and the employees were NOT helpful.
2,0 Mediocre
Jan 29 2019
Cons: The entire experience was poor. It appears the rental car companies at SDQ airport collude to push insurance sales and rentals that are 3x the price secured through the KAYAK site. It was completely disappointing.
2,0 Mediocre
Feb 3 2019
Pros: Horrible. Do not rent from any vendor at the airport. Walk out the door and down the street to local friendly rental car businesses. Less than half the price and no BS.
2,0 Mediocre
Feb 4 2019
Cons: The car wasn’t available... no car was available... there was NO CAR we spent $155 on taxis to and from the resort instead. Beyond disappointed
4,4 Okay
Mar 11 2019
Pros: nothing, the price was not honored and the insurance was forced upon you with no choice..
Cons: everything could of being better.. they don't honor the rate that is booked on the website and when you fight for your rights they force you to take an insurance that is four times the cost of the rental.. they make up their own rules as it goes along.. I really dislike the rental process in the DR
Rated no. 13
E-Z Rent-A-Car
ez
2,0 Mediocre (1 review)
2 locations in Santo Domingo
E-Z Rent-A-Car
Locations in Santo Domingo
Avenida Independencia No. 354 - Europcar
+1 809 688 2121
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Terminal Aeropuerto Internacional Las Americas - Europcar
+1 809 549 0942
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2,0 Mediocre
Dec 10 2018
Pros: Nothing
Cons: They don’t honor kayak reservation
Rated no. 14
Firefly
firefly
2,0 Mediocre (1 review)
1 location in Santo Domingo
Firefly
Locations in Santo Domingo
Aeropuerto Las Americas
+1 809 549 0731
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2,0 Mediocre
Sep 7 2018
Drop off
Pros: Really quick checkout, very pleasant and helpful crew.
Sunnycars
sunnycars
11 locations in Santo Domingo
Sunnycars
Locations in Santo Domingo
Ave. Los Proceres No. 41
Avendia Independencia N° 354
Avenida John F. Kennedy 1
Avenida Luperon entre Las Avenidas
Avenida Romulo Betancourt 1 414
Avenida San Vicente de Paul
Avenida Sarasota 62
Calle Lope de Vega 78
Independencia Esq Avenue
Ruta 66
Terminal A.I.L.A
keddy by Europcar
keddy
3 locations in Santo Domingo
keddy by Europcar
Locations in Santo Domingo
Av. Winston Churchill.
Avenida Independencia N? 354
Terminal A.I.L.A
Sixt
3 locations in Santo Domingo
Sixt
Locations in Santo Domingo
Av. Buenaventura Freites No.32
+1 809 541 7498
Monday07:00 - 21:00
Tuesday07:00 - 21:00
Wednesday07:00 - 21:00
Thursday07:00 - 21:00
Friday07:00 - 21:00
Saturday07:00 - 17:00
Sunday07:00 - 14:00
International Airport
+1 809 541 7498
Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
Pdte. Antonio Guzmán
+1 809 541 7498
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
AutoEurope
autoeurope
2 locations in Santo Domingo
AutoEurope
Locations in Santo Domingo
Europcar Desk In Terminal
Europcar Gustavo Mejia Ricart 82
INTERRENT
interrent
2 locations in Santo Domingo
INTERRENT
Locations in Santo Domingo
Acrópolis Center, Av. Winston Churchill 1099
+1 809 565 6593
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Santo Domingo Airport
Apex
apex
1 location in Santo Domingo
Apex
Locations in Santo Domingo
Autopista Las Americas Highway, Las Americas Intl Apt
L&M Car Rental
lmcarrental
1 location in Santo Domingo
L&M Car Rental
Locations in Santo Domingo
Las America Intl Airport
MEXRENTACAR
mexrentacar
1 location in Santo Domingo
MEXRENTACAR
Locations in Santo Domingo
Las Americas International Airport
NU Car
nucar
1 location in Santo Domingo
NU Car
Locations in Santo Domingo
Las Americas International Airport
+1 849 351 2442
Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
174 travellers who hired a car in Santo Domingo gave the car agency they used an average rating of 4,1

Car hire locations in or near Santo Domingo

When to book a car hire in Santo Domingo

Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days

Top tips for renting a car in Santo Domingo

  • Book your car hire in Santo Domingo at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Santo Domingo

What is the best car hire agency in Santo Domingo?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Santo Domingo are Alamo (8,6, 6584 reviews), Avis (7,6, 2255 reviews), and Budget (7,4, 4204 reviews).

How can I find a car hire near me in Santo Domingo?

Take a look at our extensive car hire location map to find the best car hire deals near you.

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