Book Europcar hire cars in Santo Domingo

Santo Domingo, Dominican Republic
Sep 27 — Oct 4
Santo Domingo, Dominican Republic
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

Pros

""good location,r, no queue.""(in 257 reviews)
""Excellentf, support and service.""(in 101 reviews)
" was reliable Great on gas."(in 251 reviews)

Cons

" at pick-up."(in 231 reviews)
"Worst rental of my life."(in 28 reviews)
" here again!"(in 22 reviews)

Reviews for Europcar in Santo Domingo

Overall rating3.7 MediocreBased on 23 reviews
Cleanliness
4.5
Comfort
4.0
Overall
3.5
Pick-up/Drop-off
3.7
Value for money
3.3

Recent reviews

Traveller rating
0
2
2
8
0
Find reviews that mention:
2.0
Cons:I reserved a mid-size sedan but they gave ma sub-compact. ThenEurocar forced me to buy their CDW insurance, an expense that was not clearly stated when I made my online reservation and doubled the stated price, and then they told me I had damaged the car and wanted more money, but finally agreed to no extra chargesReviewed Dec 30 2020
review fromkayak
2.0
RidiculousPros:NothingCons:When i reserved the car it was $200 total for the rental . I bought seperate coverage for the car on top of another collision coverage . Well when i got there to the were forcing me to buy another coverage mandatory that was $400 the minimum plus a $300 deposit . It was outrageus the total price for the vehicle so i cancelled it and i couldnt have a vehicle to drive in the dominican replublic which forced me to use public transportation and taxis which didnt even come near the hundreds of dollars i was going to spent . I only spent about $250 in transportation total . Even tho i couldnt get refunded the separte coverges i had purchases it was another loss but way better than paying $1000 for a car i was only usin 3 days not including gasReviewed Apr 12 2017
review fromkayak
4.4
Pros:The car was in good condition.Cons:The pick up took over 2 hours, which would have been understandable; however, there were only 2 people waiting for cars. Additionally, there was mandatory insurance and this was not disclosed up front.Reviewed Apr 9 2019
review fromkayak
6.0
Cons:The location on Independencia is the only one to use. I choose a different one and it took 5 hours to get a car. Return: took 30 minutes to return the car. Not like the US. Also, said I owed $50 more than the contract. I won, but took a while.Reviewed Jan 30 2020
review fromkayak
7.6
Pros:Car upgradeCons:Car not available at pick-up. Insurance more than the rental car priceReviewed Feb 4 2020
review fromkayak
2.4
Pros:Just that the car was comfortable, some employees really try to do a good job but their manager doesn't help, but other than that horrible.Cons:The customer service, they are forcing you to take a manual vehicle when you keep telling them you cant drive manual. The cars were dirty with trash inside. Theres a lady, I believe she's in charge, has a horrible attitude, she even went to sit down and stared at us until we left, like if we were going to steal or something. Our reservation was of $102 for 7 days, we ended up paying $485 dollars.Reviewed Dec 20 2019
review fromkayak
2.8
Pros:Location (in airport)Cons:They didn't have any of the 3 cars we booked available. They offered 3 much smaller cars as an alternative which did not make sense whatsoever for the number of people and luggage in our party. No effort made to apologize or help liaise with other agencies to solve their shortcoming.Reviewed Jul 16 2019
review fromkayak
2.0
Cons:Would have been better if they had honored my reservation. They “had no cars”. What a joke. This seriously compromised my vacation. And Kayak should provide support for this issue.Reviewed Jan 1 2020
review fromkayak
2.0
Pros:NothingCons:Biggest headache ever, arrived there with two kids tired from a long trip only to find out the car I had reserved was not available and therefore I had to downgrade to a smaller vehicle for the same price. It seems that this business advertises vehicles they don’t own and then forces people into a smaller rental for the same price. I left there upset without a rental and went outside of the airport instead. Unethically busines with a unprofessional people running the place.Reviewed Aug 19 2018
review fromkayak
8.0
Great Staff and helpfulPros:Helpful staff, fast check in, great service.Cons:My reservation was $292.00 and increase $488.00 with insurance. Not accurate to first estimated.Reviewed May 14 2018
review fromkayak
2.0
Cons:everything was bad.Reviewed Jan 19 2017
review fromkayak
9.2
Problem servicePros:The safe of the carCons:The car needed a service in the middle of my trip. I went to the counter of Punta Cana and not solution. I have to do multilple phone call and they gave me a lower car for one day but they did not compensate for this.Reviewed Jul 24 2017
review fromkayak

Where can I find Europcar hire cars in Santo Domingo?

Avenida Independencia N° 354, Europcar car hires

Address

Avenida Independencia N° 354

Phone

+1 809 688 2121

Address

Terminal A.i.l.a

Phone

+1 809 549 0942

Address

Av. Winston Churchill.

Phone

+1 809 566 6593

Good to know

Most popular location

Terminal A.i.l.a

Most popular car type

Economy

Top tips for hiring a car from Europcar in Santo Domingo

  • Economy car hires from Europcar in Santo Domingo are around 34% cheaper than other car types, on average

FAQs about hiring a car from Europcar in Santo Domingo

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Europcar in Santo Domingo.

  • Europcar has 3 car hire locations in Santo Domingo. Take a look at our Europcar hire location map to find the best car hires near you.

  • Yes

  • Yes