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Sydney hotels near Customs House
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Best Sydney hotels near Customs House
Located in Sydney Central Business District, this luxury hotel is within a 10-minute walk of Pitt Street Mall and Circular Quay. The Domain and Royal Botanic Gardens are also within 15 minutes. Wynyard Station is 5 minutes by foot and Martin Place Station is 5 minutes.
Overall 9,2 Excellent
Based on 2 731 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7,4
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,7
Pros: Convenient location to city attractions.
Cons: Breakfast prices were way too high. I paid $158 U.S. dollars and the breakfast prices were $18 to $26 US dollars. Overall I enjoyed my stay as the room was clean, quiet and comfortable.
Excellent
8,5
Pros: CLOSE PROXIMITY TO ALL MAIN ATTRACTIONS.
Excellent
8,8
Pros: Stayed at the Radisson for one night on our way inbound from Canada to Melbourne. Lovely hotel, in the heart of the CBD. Close to the Harbour and ferries, the Opera House, slight trek to Darling Harbour but very central. Rooms were clean, modern and spacious. Also, took advantage of the breakfast buffet before or flight the next morning which was quite good but pricey $25per. The porters were exceptional, always attentive and helpful with the baggage. Would definitely recommend this hotel.
Cons: Only a couple of hiccups, we arrived in the morning and even though check in was at 3pm they said we could check in at 1130am. When we went to pick up our room keys they kept putting us off with “ready in 5 minutes” until noon. Just tell us noon, we would have gone for a walk. While we were waiting in the lounge for our room there was some construction going on in the restaurant, didn’t make for the best of atmospheres.
Excellent
10,0
Pros: We had originally rented an apartment in Sydney. However, due to construction at night, we had to relocate. We found a great rate at the Raddisson Blu and booked it. We enjoyed the last few nights of our vacation in a beautiful and comfortable room. The hotel staff was very helpful and the hotel was spotless. We would definitely stay there again!
Located in Darling Harbour, this luxury hotel is steps away from Star Casino and Sydney Lyric Theatre. International Convention Centre Sydney and SEA LIFE Sydney Aquarium are also within 15 minutes. Star City Light Rail Station and John Street Square Light Rail Station are within a 5-minute walk.
Overall 9,2 Excellent
Based on 1 557 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Pros: Great deal! And beds are super comfy!
This family-friendly Sydney hotel is located in the historical district, just steps away from Circular Quay and Museum of Contemporary Art. The Rocks Markets and Sydney Opera House are also within 15 minutes. Sydney Circular Quay Station is only a 3-minute walk and Wynyard Station is 7 minutes.
Overall 9,1 Excellent
Based on 7 281 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,7
Mediocre
3,4
Excellent
9,7
Excellent
9,3
Okay
5,4
Good
6,2
Excellent
10,0
Excellent
8,5
Pros: Room very clean and comfortable
Cons: My second reception experience - arrived early and room not ready. Very helpful chap checked me in, checking photo ID and giving me spa key so I could freshen up after long flight. Promised a text when room ready and promised this would be within 2 hours. Returned from run to see if room ready having not received text in spite of two and a half hours having elapsed. Female receptionist insisting in seeing ID again which seemed utterly superfluous to requirements. When asked why I hadn't received a text she said that the "room has just this moment become ready". Amazing coincidence. ended up being late for an appointment because she was so reluctant to relinquish the key without me having to go and find my photo ID even though it was obvious I had already checked in and knew all the details.
Excellent
10,0
Pros: I've been coming to Sydney my whole life, and always wanted to stay somewhere with a harbour view. (Family lives way out of town.) This was the ultimate harbour experience, waking up to the sunrise over the Sydney Opera House is something I will never forget. Spent more time in a hotel room than in any other, just watching the view. Staff were friendly and very accommodating without being either sycophantic or condascending, top job all round.
Good
7,7
Excellent
10,0
Good
7,7
Excellent
10,0
Excellent
8,8
Good
6,2
Excellent
9,4
Okay
5,6
Pros: Bellmen were good, pillows
Cons: Received worst room imagined. Low floor, dirty windows, bad views, receptionist lied about restaurant open at 10PM, Burger cost $30 plus tip, water in room was $10, room was expensive at about $300/night, no loyalty program with airlines except Qantas, shower was open with no door, no microwave, no real conveniences, small room.
Excellent
10,0
Pros: The front desk staff sent us a complimentary bottle of champagne to put room because we were celebrating our honeymoon. They even included a very nice personalive card, too!
Excellent
9,3
Pros: Location, not too expensive for a 5 star, good restaurant and breakfast buffet.
Cons: The sheets were too heavy I found, I struggled to get comfortable.
Excellent
10,0
Pros: Simply everything. The hotel is a stones throw away from Circular Quay, and is in walking distance to the iconic Sydney Opera House. There are lots of awesome shopping venues all around; with food galore and convenience stores to choose from. There are several tours that have starting points only steps away; including ferry tours and dinner tours. I highly recommend the harbour view rooms. The view is breathtakingly beautiful. You really can't go wrong with this hotel.
Cons: Absolutely nothing not to like.
Excellent
9,6
Pros: Ideal location for visiting Sydney sites and restaurants. Helpful staff.
Excellent
10,0
Pros: Location, service and ammenities were great. Staff was very welcoming
Cons: Facade could use an update but the inside is very nice
Excellent
10,0
Pros: Friendly and helpful staff. Great location, 10 minute walk to the opera house. You can see the harbour bridge from the hotel street. They have FREE money exchange (US dollar to AD dollar). Super convenient.
Mediocre
2,8
Pros: Breakfast buffet
Cons: Construction around hotel is terrible. Gym and pool are old and needs to be updated. This hotel is the worst four seasons I’ve ever seen.
Excellent
10,0
Pros: Great views
Cons: Construction was going on
Excellent
9,7
Pros: Extra attention.
Cons: They need to replace the little ottoman in the room with a 2nd chair. The king size pillows are too long and too heavy.
Excellent
9,7
Pros: Beautiful room, comfortable bed, great fitness center. Location was exactly what I wanted and needed for a couple of days in Sydney...close to everything! Felt safe, and was treated wonderfully by all staff.
Cons: I REALLY have an issue with the use of so many plastic water bottles. It is nice to have them in the room for many, I know...and to have them to carry around, as well. But...in the gym? C'mon. Use a filtered water system, or at least have one available so that when you run out of your own water, you can refill it without having to use yet another plastic water bottle. For the cost of the bottles and the disposal, reusable ones could probably be provided to every guest.
Excellent
9,1
Cons: Very convince
Located in Sydney Central Business District, this luxury hotel is steps away from Museum of Sydney and Circular Quay. Sydney Opera House and Overseas Passenger Terminal are also within 10 minutes. Sydney Circular Quay Station is only a 3-minute walk and Martin Place Station is 9 minutes.
Overall 9,1 Excellent
Based on 2 497 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
9,4
Pros: Very large rooms and bathrooms, a lot of counter space, every room amenity we prefer. Best customer service was they suggested we could use showers in their gym/sauna/pool area when we arrived at 8:00 am after a 15-hour flight. Made such a difference in our day! And they got our room ready by noon, too. And the location can't be beat.
Cons: This hotel has an "Old English" vibe so if you want a young, hip vibe it's not for you. But if you want to be able to walk to the Circular Quay, Opera House, Royal Boranical Garden, ferries, the Rocks neighborhood, and a train station, it's excellent.
Excellent
10,0
Pros: Large, well appointed rooms and bathrooms. Excellent staff, very responsive to your needs. Beautiful facility that was a comfort to return to after spending the day seeing the sights around Sydney. This hotel is in a perfect location, close to the opera house and ferries yet far enough away to be in a tranquil setting, across the street from the park. If we ever return to Sydney we wouldn't consider staying any place else.
Cons: There was nothing not to like!
Located in Chippendale, this luxury hotel is steps away from Kensington Street, Railway Square and University of Technology Sydney. Central Park and Broadway Shopping Center are also within 10 minutes. Central Light Rail Station is 8 minutes by foot and Capitol Square Light Rail Station is 9 minutes.
Overall 9,0 Excellent
Based on 813 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
9,1
Pros: Hip boutique hotel in a great location.
This family-friendly Sydney hotel is located in the business district, steps away from Westfield Shopping Centre, Sydney Tower and Queen Victoria Building. Strand Arcade and The Galeries are also within 5 minutes. Town Hall Station is only a 4-minute walk and St. James Station is 5 minutes.
Overall 8,9 Excellent
Based on 3 773 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,7
Excellent
8,0
Excellent
10,0
Excellent
8,8
Excellent
10,0
Excellent
10,0
Pros: I struggled with the best location to serve as home base in Sydney and the Swissôtel was perfect to hit all the top attractions while also being close to a train stop from the airport. Additionally, it was an easy walk to other neighborhoods like Surrey Hills and close to a Big Bus stop.
Cons: The only thing i can think that wasn’t stellar was the tv station selection in the room. That’s hardly a reason to select any hotel- just a way to wind down before bed. The pros far outweigh this one con :)
Excellent
10,0
Pros: room, the staff, and the location were all great
Cons: nothing
Excellent
10,0
Pros: Really nice Rooms. Good value for money. Location is good.
Cons: Better sign out the front of hotel
Excellent
9,6
Pros: Proximity to The Rocks, Opera House, Botanical Gardens, Hyde Park, Railway Stations, Darling Harbour, Cafes, Supermarket. Excellent service from great staff!
Located in Sydney Central Business District, this luxury apartment building is within a 5-minute walk of Sydney Town Hall and The Galeries. Chinatown Night Market and Capitol Theatre are also within 10 minutes. Town Hall Station is only a 3-minute walk and Museum Station is 6 minutes.
Overall 9,3 Excellent
Based on 40 reviews
All
- All
- Families with older children
- Families with young children
- Young couples
- Couples
- Groups
- Solo travellers
Excellent
10,0
Pros: Really enjoyed my stay here. Impressive staff. Really went out of their way to check me in early and effort was made for me with options. Lovely modern spacious apartment. Nice facilities, comfy bed, tasteful furniture and beautiful views with large fully opening window. Excellent location. Faultless stay.
Cons: Some apartments share a main entry before your private door, other apartment occupants can be slightly noisy entering and exiting this main door. But nothing too major.
Excellent
10,0
Located in Sydney Central Business District, this luxury hotel is within a 5-minute walk of Pitt Street Mall, Theatre Royal and SEA LIFE Sydney Aquarium. Westfield Shopping Centre and Queen Victoria Building are also within 10 minutes. Wynyard Station is only a 4-minute walk and Town Hall Station is 7 minutes.
Overall 8,7 Excellent
Based on 6 000 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,8
Good
6,5
Excellent
9,1
Good
7,7
Pros: Location was fantastic Everything was very clean and worked in both the rooms and the rest of the hotel
Cons: Wifi was somewhat spotty and slow. Would have liked the fitness center to include a larger variety of items instead of just a few treadmills and some light weights
Excellent
10,0
Pros: The men at the concierge went above and beyond to help us. I truly appreciate everything they did to make our stay pleasurable.
Good
7,4
Pros: Good location
Cons: Carpark very expensive
Located in Sydney Central Business District, this luxury hotel is within a 5-minute walk of Museum of Contemporary Art and Circular Quay. The Rocks Markets and Sydney Observatory are also within 10 minutes. Wynyard Station is 6 minutes by foot and Sydney Circular Quay Station is 7 minutes.
Overall 8,5 Excellent
Based on 9 105 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,2
Pros: They food and service were good on the Horizon floor.
Cons: We were traveling with our 12 year old,who is very well behaved. We were told by our waiter that the 7:00 hour was drawing near and my son would have to leave the lounge. Which we obeyed every night and made our son leave the lounge. But on our third night, for some arbitrary reason,the horizon lounge manager let other children stay in the lounge passed the curfew hours, after he had requestied our son to leave. We questioned him and he flipped flopped with his story and then announced that all children were allowed to stay in the lounge for the rest of the week due to the Easter holiday. We just didn’t like when some people aren’t made to obey the rules and the manager fails to enforce them.
Excellent
9,7
Excellent
10,0
Pros: Horizon Club views Excellent staff
Cons: Having to leave
Excellent
8,0
Excellent
10,0
Excellent
10,0
Pros: My husband and I had a fantastic one night getaway. It was amazing, service outstanding and relaxation perfect.
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,1
Excellent
8,8
Excellent
10,0
Pros: with good price this hotel was far the best hotel I've ever stayed. Staffs were super nice. I told at the front that it is the first day of my honeymoon, they gave me a room with better view (maybe?) I mean, superb view with both harbour bridge and Sydney opera house. They even sent us complementary champagne and a box of chocolate. Loved it so much! thank you Shangri-la staffs!
Cons: Nothing I didn't like
Okay
5,1
Pros: Room
Cons: Poor check in service
Excellent
10,0
Pros: The Customer Service provided.
Excellent
9,7
Pros: Breakfast buffet was sumptuous.
Excellent
10,0
Pros: Separate tub and shower. Separate beds available and view. Ease and immediacy of taxis. Free wifi
Excellent
10,0
Pros: • Exquisite Views/High Floor • My Package included Breakfast, Tea Time & Drinks/Snacks • Friendly Service • Great Accommodations • Close to the Ferries • Luxury Feel
Cons: • Exterior is dated
Excellent
9,1
Pros: Excellent staff with one exception in lounge/bar on 36th floor. Waiter addressed me as "Boss", failed to give menu, did not mention kitchen was closed until I ordered and did not get drinks in timely manor. His poor performance stands in stark contrast to the rest of the staff. Good breakfast buffet and health club.
Cons: Better lounge experience
Good
7,0
Pros: Good location
Cons: Price -- they are "luxury" in price only Also they lie about the construction that goes on there -- they DO work early in the morning before stated repair hours
Located in Sydney Central Business District, this luxury hotel is within a 10-minute walk of Circular Quay, Government House and Sydney Opera House. Royal Botanic Gardens and The Rocks Markets are also within 15 minutes. Sydney Circular Quay Station is only a 4-minute walk and Martin Place Station is 8 minutes.
Overall 8,5 Excellent
Based on 2 544 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,4
Excellent
10,0
Excellent
9,4
Pros: Room was comfortable, clean and good size. Breakfast buffet was excellent it was included in my nightly rate. Had the seafood buffet as well which was good. Lobby bar has good ambience. Happy hour 4-6pm at Meat & Co good value. Some nice extra touches like weight scale in the bathroom, suit brush and shoe horn in cupboard. Good size desk and seat under the window a nice touch.
Cons: Check in quite slow even though I had priority check in. Restaurant Opera for seafood buffet dinner told there was two sittings but after electing to do second sitting it didn't seem to actually be policed. Coffee should be included in the buffet price. No USB sockets. Clunky TV menu and interface.
Excellent
10,0
Pros: We really loved everything until our problem at the checkout.
Cons: We had requested a car to the airport to be scheduled. We stopped at the luggage arrival desk the day before. It was written down but i think no one ever called the car service. There were 4 of us with large luggage so my son had to run down the ramp into the street to flag down 2 taxis..... The international terminal airport was VERY busy and we came close to arriving too late for our flight
Excellent
8,2
Pros: Great staff, good breakfast with a wide selection and even friendlier wait staff - great coffee! I forgot to get his name, but the gentleman on the door was sensational - perfectly authorarove enough to get us to what he needed to do, yet not enough for us to think he was pushy...
Cons: Had to wait a bit for our daughters bed to be delivered, and not the best thing considering we had a 7pm incoming flight, and we were tired, but all in all they were pretty good when they recovered.
Good
7,7
Pros: Location was outstanding. The buffet breakfast was good too.
Cons: Requested new pillows from the front desk and they forgot about it. Rooms are a bit dated.
Excellent
10,0
Pros: Everything, especially the concierge service.
Cons: I think the hotel should make wifi more easily available.
Excellent
9,7
Cons: The 'king size bed' was two twins joined (very common outside of USA but not acceptable at this level property). Furthermore the bed was on wheels. Similarly in the club lounge the chairs are either too low or just not comfortable -- a big disappointment for such a stunning setting. Staff however were top notch. A+++
Excellent
8,6
Pros: The concierge was excellent.
Cons: Gym is small
Located in Sydney Central Business District, this luxury aparthotel is within a 5-minute walk of Sydney Town Hall and World Square Shopping Centre. International Convention Centre Sydney and Hyde Park are also within 10 minutes. Town Hall Station is only a 3-minute walk and Capitol Square Light Rail Station is 8 minutes.
Overall 8,5 Excellent
Based on 1 559 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Pros: I loved the extra space of having a living room to unwind in after a long day of sightseeing. The kitchen and dining table was a great option when we didn't have time for a cafe breakfast. I loved having a nespresso machine in the room with daily refills. The room was clean and modern. Service was great. The location is hard to beat. Right in the middle of tons of coffee shops, restaurants, and shopping. Darling Harbor and Chinatown are just 4-5 minute walk. Town Hall subway station is just around the corner. Two grocery stores are very close by if you want to stock up on things. The gym is great and quite extensive. There is a nice pool and sauna, although the hot tub was only like warm temperature. Overall me and my two boys ( 9 and 11) had a great time fornthe week we were in Sydney.
Excellent
9,7
Pros: The staff were very accommodating. Would definitely stay again.
Cons: Staff told us that beer was missing from minibar when we know that we didn’t drink it. Mistake with previous stay or with keeping inventory.
Located in Sydney Central Business District, this luxury hotel is within a 5-minute walk of Australia Square and Museum of Sydney. Chifley Plaza and Pitt Street Mall are also within 10 minutes. Wynyard Station is 6 minutes by foot and Martin Place Station is 8 minutes.
Overall 8,5 Excellent
Based on 452 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,4
Located in Darling Harbour, this luxury hotel is steps away from Wild Life Sydney Zoo and SEA LIFE Sydney Aquarium. Sydney Tower and King Street Wharf are also within 10 minutes. Wynyard Station is 8 minutes by foot and Town Hall Station is 9 minutes.
Overall 8,4 Excellent
Based on 7 560 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6,8
Pros: Clean, good facilities.
Cons: Small rooms, very noisy, guest doors slamming starting @ 5am, , music from function centre floors below. A Hyatt by name only.
Excellent
9,1
Good
7,4
Pros: The views are excellent looking across to Darling Harbour and the location is very convenient. Lobby areas look brand new but the rooms are a bit old looking.
Cons: The room smelled a bit like a chemical air freshener and the housekeeping service missed a few things.
Excellent
10,0
Good
7,7
Excellent
8,2
Excellent
8,8
Excellent
9,7
Excellent
8,8
Okay
5,4
Pros: The beds need replacement. Two in my room had collapsed. The hotel engineer saidthe box spring was broken, so they offered to put us in another room. I checked and sure enough the mattress was broken there too. They moved us to a beautiful suite, but the floor in the room was too slippery for the wheels and the bed would slide out from the wall while resting, and slide away when standing. The hotel admitted that it knew it had the same problem in another room and ultimately they had to remove the frame to keep it stationary. They need to be more diligent in room inspection.
Excellent
10,0
Excellent
8,8
Pros: Convenient location, clean, modern
Cons: There was a significant construction project blocking the front entrance and the street in front of the hotel during our stay.
Excellent
10,0
Pros: Great wifi, attentive concierge, great staff all around.
Cons: Nothing negative to say, really.
Good
7,4
Pros: The location
Cons: No pool
Excellent
8,0
Pros: Good buffet, all the amenities expected from Hyatt. Central and fast access to the Harbour.
Excellent
9,1
Pros: Free upgrade at check in to a room with a harbor view
Cons: None
Okay
5,7
Pros: Staff very helpful
Cons: No pool. No bath. Found an old shoe under the bed. Not so clean.
Good
7,7
Cons: Very late guest services, sometimes no one comes despite our continued calls
Excellent
8,0
Pros: Centrally located, spectacular water view, balcony for fresh air which is so rare for hotels these days.
Cons: The poor positioning of the shower head and shelf must be a mistake. You need to stand flush against the wall to have a shower.
Located in Sydney Central Business District, this luxury hotel is steps away from Queen Victoria Building, The Galeries and Sydney Town Hall. Westfield Shopping Centre and Strand Arcade are also within 5 minutes. Town Hall Station is only a 2-minute walk and St. James Station is 8 minutes.
Overall 8,4 Excellent
Based on 2 862 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4,5
Excellent
10,0
Pros: We stayed in a beautiful Relaxation room on the top floor - L43 (which we selected through the online check-in function through the Hilton app - highly recommended!). All staff we encountered were top notch. While our room was not yet ready at 4 (past the 3pm check in time), we were welcomed to enjoy some nibbles and drink at the Executive Lounge on L36. Soon after, the lounge staff provided us with our room keys where we explored the various features of our room. Most notable of which was the spa tub with complementary bath crystals. Hilton Sydney have recently (within past 6 months at least) replaced their Peter Thomas Roth toiletries with Crabtree & Evelyn - Verbena & Lavender). I first came across the range back at Hilton Tokyo in 2017 and took a liking to it. Staff ensured our room was equipped with 2 cots for our young kids. This was promptly set up prior to our arrival at the room. As a Hilton Diamond member, we received premium wifi throughout the hotel - where speeds were impressive for the most part. We were also offered a choice of complementary buffet breakfast at either Glass restaurant on L2 or the Executive Lounge on L36. The Glass breakfast was, by far, more comprehensive - although can get quite busy during peak times. Food was top notch, although it would be good if barista coffee is complementary - at least for Diamond members. We didn't try the gym and pool this time - Fitness First have bought the rights to operate the facilities and will be operational a few months into 2019. The Hilton service staff through the Hilton app or Magic function were very professional, prompt and delivered above expectations. Canapes at the Executive Lounge (6-8pm daily) features a tended bar. Nibbles for the most part differed on the two nights we were staying at the hotel. The Lounge can get quite busy at times so get in early for a seat and table. Would definitely stay again (maybe another staycation next Christmas!) would love to try the Relaxation Suite next time.
Cons: Our Relaxation room on L43 was situated next to the staff storeroom / goods lifts. As such, could hear the lifts during peak periods - not so much during the later evening. From our room, we could also hear the squeaky doors from across the hall. Perhaps timely for maintenance to give the doors some fine tuning. I would also like to see a better spread of snacks throughout the day at the Executive Lounge and perhaps complementary barista coffee at the lounge and Glass restaurant for loyal top tier Hilton members.
Excellent
9,4
Excellent
10,0
Excellent
8,5
Pros: Excellent location Clean and comfortable rooms
Cons: Room service was ok, but not great tasting Movies list was limited
Excellent
10,0
Excellent
8,2
Excellent
10,0
Pros: We decided to have a staycation at Hilton Sydney with our toddler. Check-in was efficient where they reminded me of my suite upgrade. Enjoyed our complimentary breakfast at Glass each morning - a wide selection of hot and cold options. Access to Executive Lounge at any time between 6-9 - it can get quite busy during the evening drinks session. MAGIC team were highly responsive when it came to my requests (shoe shine, laundry and pillow selection as well as helping to arrange a spare iphone charger) and can be accessed by phone or the Hilton iphone app. Special thanks to the Glass staff member who found my toddler's toys left behind during breakfast. We were able to recover from hotel security.
Cons: Not a huge negative, but we were not provided with information regarding the available benefits at Hilton Sydney as a Diamond Hilton Honors member - something I had to confirm by dialling their MAGIC hotline. Breakfast at the Lounge is satisfactory and rates below the likes of Hilton Tokyo in terms of selection and quality - where Tokyo had an omelet station and also self service alcohol even in the morning. Barista made coffee should be complimentary during breakfast at Glass - at least for valued Diamond Hilton Honors members.
Good
6,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: Outstanding and polite service; rooms were serviced as we indicated a desire with the appropriate "light" and excellent Executive lounge!
Excellent
10,0
Pros: Fabulous buffet breakfast
Excellent
9,7
Pros: Breakfast, executive lounge where both amazing! Bed was so comfortable!
Cons: Security team is very proactive, I am guessing it’s just the laws in Australia
Excellent
9,7
Pros: Staff were helpful and friendly. The pool was well-maintained. It's a really convenient location to shopping and food.
Cons: Nothing really
Excellent
10,0
Pros: Great location with excellent facilities
Cons: Room and bathroom a bit on the small side
Good
7,3
Pros: Great location, some staffs were very nice and helpful
Cons: During my last day I called for Bell to pick up my belongings but I waited 15mins and no one turn up so I end up carried them down myself.
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Popular in Sydney
Accommodations in Sydney
Airports in Sydney
Landmarks in Sydney
- Darling Harbour
- Circular Quay
- Sydney Opera House
- Sea Life Sydney Aquarium
- State Library of New South Wales
- University of Sydney
- Chinese Garden of Friendship
- Parliament House
- The Domain
- Westfield Shopping Centre
- Martin Place
- Taylor Square
- St Mary's Cathedral
- Australian Museum
- Harbourside Shopping Centre
- Sydney Observatory
- Sydney Mint
- Sydney Town Hall
- Sydney Supreme Courthouse
- World Square Shopping Centre