Rio de Janeiro hotels near Catedral Metropolitana de São Sebastião

Pros: The location, its very clean, the lobby bar and its bar man Wallace very kind and helpful guy

Cons: The pool bar is good but with less variability of drinks. They should have more varieties of gin and provide snacks

Pros: Valet parking, elevator, good bathroom

Cons: Slow service at reception. Long procedure to check in

Pros: The pool area in the top has a nice view at night. The breakfast is really good. Rooms are a bit out dated but normal.

Cons: There was some difference in the price of two different reservations. No apparent reason to charge different cost and I couldn’t get my voucher to check why. Just keep this on mind since costumers need to have the information at the moment of check out to avoid this kind of inconvenient with recepcionist at the front desk. In addition, check in and check out take too much time and big lines are formed, it can be improved.

Pros: The hotel is an oasis in the midst of the chaos of a huge city. The rooms are spacious, the lighting excellent. I really liked the shower and bath amenities. The whole hotel was very clean and neat. The pool area looked very inviting. The staff are very polite and helpful.

Cons: We heard the neighbors partying all night long. We had to get up at 3AM for a flight, so it was totally disturbing.

Pros: Decent breakfast, nice pool and sauna

Pros: The cleanliness

Pros: ok

Cons: staff at checkin - they were not all friendly, nor helpful

Pros: Good location and hotel facilities. Staff were very helpful when approached. Good breakfast buffet available.

Cons: No kettle or iron in rooms, lack of English skills. Could be better setup for tourists and provide more proactive information about Lapa, Rio and what is happening in and around town.

Pros: The pool was nice. It’s an oasis in the middle of hustle and bustle of Rio

Cons: A smile and attention to detail can go a million miles with customers. They need to do a better job of making the best first impression. The hotel needs to train all the staff for better customer service. They need to pay attention if they are waiting in front of them and need to not be on the phone every single ring. Guests have stuff to do and very busy so when they go to the concierge, pay attention to them. They also need to make sure every single room gets clean everyday. The only overnight stay that we did, they didn’t even bother cleaning the room at all. Not even an apology for the delay. They will give you some lame excuse that the cleaning lady had many rooms to clean. Sure the day gets busy, but when the customer bothered calling the concierge desk to clean the room, you better send the staff there ASAP. Customers does not have to call the concierge desk to get their rooms clean EVER! It irks me that they consider this hotel 4-5 stars. Yes, they have the amenities but they serve their customers like they’re staying in a hostel.

Pros: The bathroom in the suites is fantastic. The rooms are very clean. Great location. Staff were very nice and helpful. The security at the entrance was reassuring despite never feeling in danger at all.(nice area) The omelette chef at breakfast was fantastic. The extra large bed was comfortable. The entire hotel was very clean. Very pretty hotel. Easy to find / locate. 5 minute walk from the popular busy area of Lapa and the Selaron Steps. Good value for money over all.

Cons: Wifi was very poor. No iron and ironing board available to guests (had to pay) Laundry service was expensive Breakfast offered limited options if staying here longer than 2 nights. Room service was served cold and only sandwiches are available 24 hours.

Cons: It could have more options as a snacks en the restaurant. Besides that it was everything great !

Pros: Staff here are outstanding! Everyone says hello to you and seems genuine. The view of the bay toward Sugarloaf is exceptional, especially having it as the backdrop to breakfast.

Cons: The hotel is ageing, and feels a bit tired. The rooms, although clean, could do with an update... actually, every part of this hotel could do with a bit of a modern update. My shower didn't work properly, but it was quickly fixed. If you are ordering food from the a la carte menu, the restaurant could take a long time to bring your food and drinks. Once my fried chicken wings took about 20mins to arrive, and when it did it wasn't cooked properly. Also, there's a nightclub in the same building with an outdoor lounge which played music extremely loud on Saturday night until 8am on Sunday morning! The music could be heard clearly in my room. Luckily I'm a heavy sleeper and it didn't bother me too much.

Pros: The rooftop was the best part and our view from the rooftop and our room. We could see Christ the Redeemer from our room. The young man who checked us in was very nice as well as the rooftop staff.

Cons: The check-in dragged although the service was pleasant. The other staff in the hotel can make you feel uncomfortable as if they aren’t used to seeing certain types of people in certain stations of life. The second night a large cockroach was found in our room. Staff was quick to come settle but we killed it ourselves and it was unsettling to find such a bug in your living quarters. The next day we received a call stating they saw 2 unauthorized people via the security entering our room and whether we had friends over. The 2 people ended up being in fact us - I wonder the confusion as we had been staying there at that point for 3 nights and either way the people entering had a key and why wait 10 minutes to inform us because if it were intruders they likely would have gotten a good load. All in all it was an interesting experience mainly because of the location, the proximity to everything and the rooftop. Breakfast also needs more options.

Pros: Great location, comfortable bed and super views from the rooftop restaurant, pool and bar.

Pros: Easy in and out

Pros: Great staff at the bar. View from the rooftop trully unique and stunning

Cons: Nothing to dislike

Pros: Amazing wiews from restaurant, surprisingly quiet place near airport.

Cons: Reconstruction in hotel. You can stain your clothes.

Pros: 5th floor pool and outdoor dining area

Pros: Location

Cons: Perfect

Pros: Location..

Cons: Swimmingpool..

Pros: Nothing really. The room was dirty and the staff not very polite.

Cons: Dirty Bathroom and the sheets with blood. 0 Cleanness

Pros: Great, polite and helpful staff/concierge team. Rooms were well kept and ac worked well. The breakfast served complimentary was always freshly prepared and above satisfactory. The choice and variety of the delicious buffet was a pleasant surprise. Overall our stay was pleasant.

Cons: I maybe crying over spilled milk here but the location wasn’t the best as a tourist. Thankfully I had a car rental throughout my stay and the hotels onsite car park with valet parking was wonderful however for those who may want a hotel we’re they can travel out with ease to various locations then this hotel may not be in the best location. The surrounding area does not see many tourists as much and therefore does not have much to invite the tourists to feel comfortable.

Pros: The room we stayed in was gigantic and very beautiful, breakfast was not bad.

Cons: The staff was quite rude, always looking up to you and seemed bothered by every request or question. Our room card didn't work half of the times, location is quite bad: plenty of homeless people sleeping in front of the hotel and the general feeling of the area is of a quite dangerous place. It was ok because we didn't expect much, but I wouldn't honestly go back.

Pros: Location and premises.

Cons: When I arrived the garbage bin in the room had not been cleaned. The A/C was terribly weak. The restaurant service was bad.

Pros: Good location, easy check in. Traveling with family or on business, this would be a good option

Cons: Breakfast could have been more variety

Cons: Gym was hot, not enough equipment

Pros: Good location. Staffs are very friendly.

Pros: Location. Restaurant was not bad. And the play area for kids.

Cons: We've been to other Novotel hotels around the world. This one was the worst one. Service is not on a level of a 4* hotel. Staff in general careless. Not clean in the room (There was dust and rubbish under the bed: corks from wine bottles, plastic, etc...) Broken door lock... Worn out furniture...

Pros: Location, breakfast and friendly staff

Cons: Was expecting modern hotel but it is little bit old one and room furniture is old

Pros: I enjoyed the hotel location.

Cons: I did not like the information that hotel staff told to my daughter regarding to breakfast fee. I did a reservation with breakfast included and someone told that it was not included. And, I had to pay to park my car. It is another way to get more money from costumers. I really didn't like this kind of slyness.

Pros: The reception employees are all very nice, polite and helpful.

Cons: We have to change room due to maintenance, and the Laundry prices are very expensive.

Pros: The staff was very friendly.

Cons: Cost performance is soso.

Pros: We love the room, bathroom, beds and breakfast.

Cons: Our room was not ready at our arrival, with 2 kids timing is everything. We did not get an apology. We got a silly recommendation to accept a room with no space for the kids instead. A 4 star hotel cannot afford to have staff like this. The bar lady would not attend to us, she was on the phone for 10min. This all happened at our arrival, I guess first impression wasn't the strong point. Later all went great and staff was helpful and good. We like the room, bathroom and beds. Breakfast was excellent.