Guest reviews
Overall rating
6,5
Good
Based on 3 039 reviews
Cleanliness
6,1
Comfort
6,3
Pickup/dropoff
5,4
Value for money
5,8
Pros
"Car was great and clean."
(in 207 reviews)
"Good value for the money."
(in 94 reviews)
"Great car for the price."
(in 108 reviews)
Cons
"Long wait over 45 minutes."
(in 86 reviews)
"Reserved Car was not available"
(in 116 reviews)
"The customer service aspect was terrible."
(in 209 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
credit card
long wait
car available
car was great
car smelled
picked up the car
long line
great car
great price
great value
friendly staff
took about five minutes
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4,0
Cons: There is no customer service department available to call.
review from
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2,4
Cons: The address provided for the car rental center was an abandoned lot. I called the 800 number and they didn’t know that either. When I went to the airport location, they said “sorry, that happens all the time. I don’t knuw why they haven’t changed it.” Absolutely unsatisfactory.
review from
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2,8
Cons: Car had very high mileage, very dirty at pickup, car safety features did not work.
review from
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10,0
Cons: Service was professional, quick and efficient. I would definitely rent with them again and recommend the service
review from
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10,0
Pros: John Diaz was fantastic and got us on our way in a timely manner. Check-in could not have been faster.
review from
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4,0
Cons: The pickup line was 6 customers and took over 45 minutes. My category of car wasn’t available so I got stuck with a truck. The agent was incredibly slow.
review from
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8,8
Pros: staff friendly and helpful but twice on pick up, I was sent to space in Tampa where there was no car. frustrating so late at night but at least there was staff in the garage area to help me . drop off was very easy
Cons: see above
review from
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6,8
Pros: Pick up and drop off were very easy
Cons: More staff at the counter would have eliminated a long wait. Also the cars needed to be cleaned
review from
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8,0
Pros: The staff was helpful and drop off was smooth.
Cons: There should have been two agents on duty. The wait time was long. I reserved a midsize car, but there were only pickup trucks left. She told me I could exchange the truck in the morning. I decided to keep the truck to avoid going back and its performance was great!
review from
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9,2
Pros: Had booth at airports, car clean and fuel tank filled.
review from
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2,0
Charged more than the quote in the reservation
Cons: Over charged me
review from
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3,2
Pros: The rental car counter area was new, clean and in good repair.
Cons: The service was poor. The vehicle had a tire pressure issue.
review from
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10,0
Cons: Service was professional, quick and efficient. I would definitely rent with them again and recommend the service
review from
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10,0
Pros: John Diaz was fantastic and got us on our way in a timely manner. Check-in could not have been faster.
review from
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8,8
Pros: staff friendly and helpful but twice on pick up, I was sent to space in Tampa where there was no car. frustrating so late at night but at least there was staff in the garage area to help me . drop off was very easy
Cons: see above
review from
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9,2
Pros: Had booth at airports, car clean and fuel tank filled.
review from
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6,8
Pros: Pick up and drop off were very easy
Cons: More staff at the counter would have eliminated a long wait. Also the cars needed to be cleaned
review from
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8,0
Pros: The staff was helpful and drop off was smooth.
Cons: There should have been two agents on duty. The wait time was long. I reserved a midsize car, but there were only pickup trucks left. She told me I could exchange the truck in the morning. I decided to keep the truck to avoid going back and its performance was great!
review from
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4,0
Cons: There is no customer service department available to call.
review from
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2,4
Cons: The address provided for the car rental center was an abandoned lot. I called the 800 number and they didn’t know that either. When I went to the airport location, they said “sorry, that happens all the time. I don’t knuw why they haven’t changed it.” Absolutely unsatisfactory.
review from
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2,8
Cons: Car had very high mileage, very dirty at pickup, car safety features did not work.
review from
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4,0
Cons: The pickup line was 6 customers and took over 45 minutes. My category of car wasn’t available so I got stuck with a truck. The agent was incredibly slow.
review from
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2,0
Charged more than the quote in the reservation
Cons: Over charged me
review from
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3,2
Pros: The rental car counter area was new, clean and in good repair.
Cons: The service was poor. The vehicle had a tire pressure issue.
review from
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Where can I find Payless hire cars in Tampa?
5409 Airport Service Rd, Payless car hire
Address
5409 Airport Service RdPhone
+1 813 289 6554Top tips for hiring a car from Payless in Tampa
- Standard car hires from Payless in Tampa are around 0% cheaper than other car types, on average
FAQs about hiring a car from Payless in Tampa
What is the most popular car hire from Payless in Tampa?
Standard (Nissan Frontier or similar) is the most frequently booked car hire type from Payless in Tampa.
How many car hire locations does Payless have in Tampa?
Payless has 1 car hire location in Tampa. Take a look at our Payless hire location map to find the best car hires near you.
Does Payless have a car hire location at the airport: Tampa Airport (TPA)?
Yes
Does Payless offer shuttle or airport pick-up services from Tampa Airport (TPA)?
Yes