Book Payless hire cars in Tampa

Reviews for Payless in Tampa

Recent reviews

Traveller rating

Excellent

66

Good

48

Okay

67

Mediocre

100

Poor

0

Find reviews that mention:

car was cleannever rent

get the carcar smelled

car availablecredit card

great priceeven though

said they wouldgreat value

customer servicecar was dirty

friendly staff

6.0

Only two clerks to help lots of travelers. Waited in line over an hour. When it was my turn the. Clerk first apologized and was very friendly.Reviewed Mar 27 2022

review from

8.0

The windows, especially the windshield, were very filthy both on the inside and the outside!! We could barely see out of it when driving at night. We went and bought Windex and wipes to try to get them cleaner. They were still very greasy looking and smeared and would not come clean. That is dangerous!Reviewed Feb 12 2022

review from

2.0

Pick up was merged with Budget/Avis. Took about 1.5 hrs to get through the line. Desk person had thick accent, and talked fast through a mask. There was a misunderstanding, I was charged Loss of Use insurance, and we had to redo the paperwork. Vehicle was delivered with quarter tank of fuel, the interior stank, and I believe a wheel bearing was beginning to fail.Reviewed Jan 6 2022

review from

2.0

Payless didn't have any SUVs left for us so they had to borrow one from Avis/Budget. The previous renter had obviously smoked in the car, and perhaps it had been cleaned but still absolutely reeked of cigarette smoke. They didn't have any other SUVs to give us (and they had to borrow this one of course) so we took it, but we had to drive with the windows down the entire trip as the stench was horrendous. Of course, it wasn't Payless's car, but when we turned it in and I informed the Payless attendant about the horrible smell he just blew it off basically and didn't even apologize.Reviewed Jan 4 2022

review from

8.0

Pros:Friendly, quick staff. No issues whatsoever.Cons:The vehicle was very basic. This wasn't really a problem based on our needs and we did choose economy, but I can't think of anything else that could have been better- other than maybe price but I realize this is a supply/demand issue.Reviewed Apr 26 2021

review from

4.0

Pros:Once we actually got to a staff member (after waiting in line for over an hour because the Payless, Avis, and Budget counters were all combined), he was very polite and helpful. The car was new and it was very nice. Drop off was an ease.Cons:A warning at least would have been nice about the lack of staffing or the possible extended wait times. The fact that I set a pick up time and expected to go to the counter to get my car, but waited in line for over an hour instead was frustrating to say the least. I have appreciated an offered substantial upgrade or refund for the inconvenience.Reviewed Jan 19 2021

review from

4.8

Pros:I like the vehicle.Cons:The truck was not cleaned inside or out from the previous renter. We found water bottles, toothpaste, towels, Etc. It should be noted on my paperwork.Reviewed Jan 24 2020

review from

8.4

Cons:A somewhat different type of car than we booked (got a minivan instead of an SUV) but it did the job well enough.Reviewed Nov 6 2019

review from

9.2

Pros:The staff member in Tampa was terrific. We wanted to rent a Jeep Cherokee, and he went out of his way to ensure we got one. Thanks!Cons:The car was overall very clean, but there was a bit of sand in the back seat of the vehicle. I suppose that's to be expected since it was Florida and beach season. At any rate, it didn't bother us in the slightest and the experience was great.Reviewed Oct 14 2019

review from

4.0

Cons:There is no customer service department available to call.Reviewed Mar 31 2019

review from

2.4

Cons:The address provided for the car rental center was an abandoned lot. I called the 800 number and they didn’t know that either. When I went to the airport location, they said “sorry, that happens all the time. I don’t knuw why they haven’t changed it.” Absolutely unsatisfactory.Reviewed Mar 31 2019

review from

2.8

Cons:Car had very high mileage, very dirty at pickup, car safety features did not work.Reviewed Mar 24 2019

review from

More

• 5,2 /10Avis Hire Cars at Tampa
• 5,5 /10Thrifty Hire Cars at Tampa
• 4,7 /10National Hire Cars at Tampa
• 4,9 /10Ace Hire Cars at Tampa
• 5,1 /10Budget Hire Cars at Tampa
• 5,2 /10Hertz Hire Cars at Tampa
• 5,7 /10Advantage Hire Cars at Tampa
• 5,9 /10Fox Hire Cars at Tampa
• 6,8 /10Alamo Hire Cars at Tampa
• 6,0 /10Enterprise Hire Cars at Tampa
• 6,7 /10Sixt Hire Cars at Tampa
• 5,9 /10Dollar Hire Cars at Tampa

• How many car hire locations does Payless have in Tampa?

  Payless has 1 hire location in Tampa. Take a look at our Payless hire location map to find the best car hire near you.

• Does Payless have a car hire location at the airport: Tampa airport (TPA)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Tampa airport (TPA)?

  Yes