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One location in Sarasota Bradenton Intl Airport
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4,0 Mediocre
Apr 2022
4,0 Mediocre
May 2021
Pros:
staff was friendly and pickup and dropoff was easyCons:
gas tank wasn't full....returned the car with more than what was in it when I got it and got charged for not filling it....had a little hassle trying to get the extra charge taken off....car wasn't very clean and had an odor.8,0 Very Good
May 2021
Pros:
Staff member at the terminal was awesome. Very personable, efficient and professional. I walked away satisfied and laughing at our last exchange. She was the last employee I saw while picking up our vehicle. Upon returning our vehicle we did locate an employee in the lot who was also quite friendly.Cons:
The vehicle was dirty from the top to the wheel wells. The rear seats were still down which made it easier to put our luggage away but the area clearly had not been vacuumed. There were no employees to be found in the lot. There was a damaged front headlight which had markings on it indicating that it had already been observed by staff. Upon putting up the rear seats to pick up our children at the airport, We noticed that all rear seats were covered with dog foot prints of mud which I had to clean prior to picking up our guests. Clearly not COVID-19 sanitized.2,0 Poor
May 2021
Cons:
Long lines AGAIN at counter.. same as in March, cancelled and called an Uber. Why is there only one person handling rentals?10,0 Wonderful
Mar 2021
Pros:
Staff was friendly and professional10,0 Wonderful
Mar 2021
Pros:
Very quick and easy pick up. Counter is located in baggage claim. But go to the counter before you get your luggage because line became very long right after we finished at the counter. Drop off is super quick and easy.One location in Sarasota Bradenton Intl Airport
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4,0 Mediocre
May 2021
Pros:
The car drove niceCons:
The pickup experience was a disaster. There was no organization or communication. The car was also filthy. My wife and I had to clean it with Clorox wipes before getting in.4,0 Mediocre
May 2021
Pros:
The car was nice and the pick up was fineCons:
There was no one there for drop off and then, even though I prepaid through kayak I had an additional charge of $195 and since I couldn’t talk to anyone and didn’t get an emailed receipt, I have NO IDEA why6,0 Okay
May 2021
Cons:
The car was old and the tires were almost bald in addition the brakes were poor ! For what we paid I do not believe it was a good value6,0 Okay
Apr 2021
Cons:
Waited in line over an hour to get to the counter to get our car. There was garbage in our vehicle when we got in and it didn’t appear to have been cleaned.6,0 Okay
Apr 2021
Cons:
Interior windows were filthy. Our “full size” SUV was not full size.8,0 Very Good
Mar 2021
Pros:
Pick up was easy. Very personable desk agentCons:
More secure drop off. No ability to get a receipt without going back in the terminal. I still have not received a receipt from DollarOne location in Sarasota Bradenton Intl Airport
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10,0 Wonderful
May 2021
Pros:
Reasonably priced. The Drop off was very quick and easy.Cons:
Long wait to pick up the car.6,0 Okay
Feb 2021
Pros:
The pickup was a two hour wait just to get the car. Other than that, it went fine.10,0 Wonderful
Dec 2020
Pros:
yesCons:
Sirius didn't work despite it being part of the paid for package9,6 Wonderful
Feb 2020
Pros:
Friendly staff. Easy pick up and drop off.2,0 Poor
Jan 2020
Cons:
The car smelled of so much smoke that it was almost unbearable.4,0 Mediocre
Jan 2020
Pros:
Jose at the counter was not very professional.Cons:
Service at the counter and drop off at Miami Airport was not much better.One location in Sarasota Bradenton Intl Airport
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10,0 Wonderful
Nov 2022
8,0 Very Good
Nov 2022
10,0 Wonderful
Jan 2022
10,0 Wonderful
Dec 2021
6,0 Okay
Feb 2021
Pros:
Staff was friendly.Cons:
Didn’t get the class of car I reserved. The car was dirty and didn’t run that well. Most importantly, the car didn’t seem to be disinfected, and during this pandemic, that is very concerning.10,0 Wonderful
Feb 2021
Cons:
A little slow at pick upOne location in Sarasota Bradenton Intl Airport
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4,0 Mediocre
Mar 2021
Pros:
I really liked the upgrade to the minivan.Cons:
We waited one hour and 45 minutes in line at SRQ for the rental car. Only one attendant there. I also got a ticket for an expired tag that I had no control over.8,0 Very Good
Feb 2021
Pros:
YesCons:
Clean vehicle Somebody available to do a walk around with prior to exiting facility9,2 Wonderful
Jun 2020
Pros:
easy drop off, nice clean carCons:
Only one agent working for 3 different rental car companies at the time of pick-up and caused very long lines10,0 Wonderful
Apr 2020
Pros:
Everyone was efficient and friendly, the car was fine and the price was right.Cons:
Nothing, we will definitely consider Kayak again.4,4 Mediocre
Feb 2020
Pros:
That eventually I got a small car.Cons:
Had reserved a small car -- but only a truck was available. Was told to come back the next day, when there would be plenty of cars, and swap it out for a small car. Did that -- told us that no cars were available (all cars reserved -- tho of course my car was reserved too). Told to come back the next day between 8-10am -- when there would surely be plenty of cars. Did...and after 30 minutes (first saying there were no cars) they found a small car. Incidentally, had tried to call ahead each time but the main office didn't know the local car situation and no one answered the phone at the local office. Local office told me that they don't have anyone available to answer the phone. This isn't a problem that can be solved without people driving all the way to the airport to find out if there are cars available?9,2 Wonderful
Nov 2019
Pros:
Staff very friendly but had to cover three different rental agencies with two people and a long line. I felt very bad for them as some of the crowd were nasty and it was not their fault.Cons:
More staffing at the pickup counter.One location in Sarasota Bradenton Intl Airport
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6,0 Okay
Apr 2021
Pros:
The 2nd car was clean & in good working condition. Try’s car w/ cracked windshield & followed all instructions when I called in & got case #, did follow up before returning car. Simple “incident report” done upon return, easy, 15 min to do paperwork so was impressed they gave outside service, avoiding lines inside terminal.Cons:
Initial car had obvious front end or alignment problem that should have never been rented out. Caused me to return next day for replacement. Eating my valuable vacation time.10,0 Wonderful
Oct 2018
Pros:
Convenient , quick and courteous2,8 Poor
Feb 2018
Cons:
The car had very dirty , spotted windows making it hard to see. Particularly the side rear view and the back window. The paper work and other trash was left in the car from the renter before me. Also, the charger did not work and I ran out of battery on my phone. This resulted in losing the GPS directions. The man that waited on me in Sarasota was curt and unfriendly.6,4 Okay
Feb 2018
Pros:
Pick up was easyCons:
.given a bigger car I didn't want that was less fuel efficient...Kia sucks gas.2,0 Poor
Oct 2017
Cons:
The steering on the vehicle was defective and it was dangerous to drive. After I drove to my destination ,which was about 60 miles away from the Avis location I never drove the vehicle. I would have returned it immediately however it was just before Hurricane Irma struck and I hadn't to get my wife and myself to safety. It was a frightening drive. I called the Avis help the next day and explained the problem to them. A tow truck was sent to retrieve the vehicle that day and I thought that would be the end of it. However, I received my American Express bill with a charge of $464.12 which I have challenged. I should not have to pay for a defective vehicle which I only drove for about 60 miles and only because I had no choice.Not only that, but the invoice I received from Avis shows a balance of $464.12 and reflects that I drove the vehicle for 351 miles which is absolutely false. The only time I drove the vehicle was the day I rented it Since I rented the vehicle thru you, I would appreciate it if you would try to resolve this issue for me as I have no intention of paying for a defective vehicle. John V. Bivbona9,6 Wonderful
Sep 2017
Pros:
Car size, handling, cleanliness all goodCons:
Rearview mirror kept vibrating itself off the hinge... annoying to have to keep replacing it..One location in Sarasota Bradenton Intl Airport
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8,0 Very Good
May 2017
Cons:
No automatic locks. I had to use a key to open the car door.8,8 Very Good
May 2017
Pros:
Car was clean and new. Pickup and drop off were easy.Cons:
Charged me for 7 gallons of gas after I returned it with a full tank. They refunded the charge after I complained, but I don't see how it was applied in the first place. I had filled up 2 minutes from the drop off location.9,6 Wonderful
May 2017
Cons:
Car was in second lot and hard to find - some specific directions about the space numbers would have been helpful, maybe even a map.10,0 Wonderful
May 2017
Pros:
We upgraded and extended our rental. The guy at the airport couldn't have been more pleasant or helpful. Upgraded us to a 2026 Suburban and only charges us for a regular minivan. Being a family of 5 this was very helpful.5,6 Fair
May 2017
Pros:
Car was fine. Very small gas tank, though.Cons:
According to Kayak, I was supposed to be charged an agreed-upon amount from March 29 through April 30. However, Alamo charged me for a one-month rental at the rate I had been quoted for the entire period and then tacked on an additional fee for the remaining 2 days.10,0 Wonderful
Apr 2017
Pros:
Very easy drop off.One location in Sarasota Bradenton Intl Airport
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2,0 Poor
Apr 2017
Pros:
The car was nice.Cons:
I called to let them know I needed the car two days earlier. Had to leave a voice mail and got no return call. Didn't know where to find the shuttle. Took forever to process paper work. When we went to return the car, there was no one there. We had to call two different numbers to get someone there to check the car in and give us a ride to the airport. HORRIBLE!!!! And it wasn't cheap either.10,0 Wonderful
Apr 2017
Pros:
Service was great!Cons:
That the rental was not at the airport. It it wasn't terribly inconvenient :)One location in Sarasota Bradenton Intl Airport
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10,0 Wonderful
Mar 2017
Pros:
Staff here was very friendly and helped me resolve a couple minor items that easily could have turned into a day long battle. Great job!2,0 Poor
Feb 2017
Pros:
Nothing, you guys are dickheadsCons:
Enterprise.... your entire franchise10,0 Wonderful
Jan 2017
Pros:
Dropping off is easy at this smaller, friendly airport.10,0 Wonderful
Nov 2016
Pros:
I enjoyed the process of the pick up and drop off. It was efficient especially being at the airport. I liked that the associate gave me options with the vehicles.8,4 Very Good
Oct 2016
Pros:
Did not interact with SRQ; changed drop off location. See comments above.Cons:
Did not interact with SRQ; changed drop off location. See comments above.One location in Sarasota Bradenton Intl Airport
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10,0 Wonderful
Jan 2017
Pros:
Bill was extremely helpful in adjusting the amount overcharged. Paul was also a pleasure. Everything about our encounter was very very nice. The drop off process was very easy. if I was not overcharged I would have been out of there in 5 minutes.Cons:
When i dropped off the car I was overcharged. Had I not looked at my receipt I would not have known. I had to go inside and go to the counter to have the charge adjusted.One location in Sarasota Bradenton Intl Airport
One location in Sarasota Bradenton Intl Airport
Most popular car type | Mini |
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