Car hire at Fort Myers SW Florida Intl Airport

1 location at Fort Myers SW Florida Intl Airport

╳

National reviews

Car hire locations

National

Locations at Fort Myers SW Florida Intl Airport

10999 Terminal Access Rd

+1 833 603 0307

Monday	00:00 - 01:00 04:30 - 23:59
Tuesday	00:00 - 01:00 04:30 - 23:59
Wednesday	00:00 - 01:00 04:30 - 23:59
Thursday	00:00 - 01:00 04:30 - 23:59
Friday	00:00 - 01:00 04:30 - 23:59
Saturday	00:00 - 01:00 04:30 - 23:59
Sunday	00:00 - 01:00 04:30 - 23:59

All National reviews

National reviews at Fort Myers SW Florida Intl Airport

Recent reviews

All reviews
Positive
Neutral
Negative

10,0

Pros: Check in staff kindly comped the extra driver since the credit card was in my name, but my husband is the better driver.

Cons: There were a few buff marks on the car I wanted to point out/document, but no one was doing that or had me sign off saying the car was in good shape. Was unsure as I left the garage

Reviewed Mar 2019

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10,0

Pros: Smooth and simple operation. Staff was pleasant and helpful. Best part was the brand new minivan!

Reviewed Apr 2017

review from
9,2

Quick turn around

Pros: Drop off took less then 2 minutes, very efficient process.

Reviewed Mar 2017

review from
10,0

No issues with drop off at all.

Pros: quick

Cons: Again the huge upcharge to drop at local agency vs airport less than 15 miles away

Reviewed Mar 2017

review from
10,0

Great rental experience

Pros: Customer service was awsome and the people all around

Reviewed Feb 2017

review from

10,0

Pros: Check in staff kindly comped the extra driver since the credit card was in my name, but my husband is the better driver.

Cons: There were a few buff marks on the car I wanted to point out/document, but no one was doing that or had me sign off saying the car was in good shape. Was unsure as I left the garage

Reviewed Mar 2019

review from
10,0

Pros: Smooth and simple operation. Staff was pleasant and helpful. Best part was the brand new minivan!

Reviewed Apr 2017

review from
9,2

Quick turn around

Pros: Drop off took less then 2 minutes, very efficient process.

Reviewed Mar 2017

review from
10,0

No issues with drop off at all.

Pros: quick

Cons: Again the huge upcharge to drop at local agency vs airport less than 15 miles away

Reviewed Mar 2017

review from
10,0

Great rental experience

Pros: Customer service was awsome and the people all around

Reviewed Feb 2017

review from

Rated no. 2

Alamo

9,2 Excellent (224 reviews)

1 location at Fort Myers SW Florida Intl Airport

╳

Alamo reviews

Car hire locations

Alamo

Locations at Fort Myers SW Florida Intl Airport

10999 Terminal Access Rd

+1 833 603 0306

Monday	00:00 - 01:00 04:30 - 23:59
Tuesday	00:00 - 01:00 04:30 - 23:59
Wednesday	00:00 - 01:00 04:30 - 23:59
Thursday	00:00 - 01:00 04:30 - 23:59
Friday	00:00 - 01:00 04:30 - 23:59
Saturday	00:00 - 01:00 04:30 - 23:59
Sunday	00:00 - 01:00 04:30 - 23:59

All Alamo reviews

Alamo reviews at Fort Myers SW Florida Intl Airport

Recent reviews

All reviews
Positive
Neutral
Negative

10,0

Pros: almost everything was great

Cons: still have to pay extra for my wife to drive??

Reviewed Nov 2017

review from
4,8

Car radio horrible

Cons: Radio SIM card apparently removed. Had to reprogram stations every time turned car on. Quite annoying. Car filthy.

Reviewed Sep 2017

review from
10,0

Price was exactly what they said it would be on website

Pros: It was awesome to finally not be blindsided for hidden fees when renting a car. Very easy and nice car.

Reviewed Jul 2017

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10,0

Pros: Staff were great and agency was located directly across from arrivals. Would not hesitate to use Alamo again.

Reviewed Jun 2017

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8,8

Easy pickup and dropoff.

Pros: No hassle pickup was an Enterprise customer now an Alamo customer.

Reviewed Jun 2017

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9,6

Pros: Great customer service. No pressure as to buying the extra insurance. Loved being directed to the midsize cars in the lot and choosing which one I wanted to drive.

Reviewed Jun 2017

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10,0

Pros: The whole package;price, vehicle and ease of pickup couldn't have been better.

Reviewed May 2017

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8,0

Pros: Ease of picking up and dropping off car.

Cons: Someone had been smoking in car earlier. Not a big deal but...

Reviewed May 2017

review from
10,0

Pros: I just dropped the car off

Cons: I got a bill but don't know what it was for. I may have paid it in the first credit card bill, but I couldn't check because I never got one.

Reviewed May 2017

review from
10,0

Pros: It was a great car and a great price !!

Reviewed May 2017

review from
10,0

Pros: A car rental trans

Reviewed May 2017

review from
8,8

Alamo beat the competition

Pros: By passing the counter and going right to a choice of cars was super quick,seamless and awesome. Pre fill out the form on line and do it. It's worth it. You will love it.

Cons: Nothing negative about Alamo. The Chrysler town and country was uncomfortable for all passengers except front seats. With stow and go seats there is very little padding in the rear seats so they suck. After a week everyone complained about the seats.

Reviewed Apr 2017

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10,0

Pros: almost everything was great

Cons: still have to pay extra for my wife to drive??

Reviewed Nov 2017

review from
10,0

Price was exactly what they said it would be on website

Pros: It was awesome to finally not be blindsided for hidden fees when renting a car. Very easy and nice car.

Reviewed Jul 2017

review from
10,0

Pros: Staff were great and agency was located directly across from arrivals. Would not hesitate to use Alamo again.

Reviewed Jun 2017

review from
8,8

Easy pickup and dropoff.

Pros: No hassle pickup was an Enterprise customer now an Alamo customer.

Reviewed Jun 2017

review from
9,6

Pros: Great customer service. No pressure as to buying the extra insurance. Loved being directed to the midsize cars in the lot and choosing which one I wanted to drive.

Reviewed Jun 2017

review from
10,0

Pros: The whole package;price, vehicle and ease of pickup couldn't have been better.

Reviewed May 2017

review from
10,0

Pros: I just dropped the car off

Cons: I got a bill but don't know what it was for. I may have paid it in the first credit card bill, but I couldn't check because I never got one.

Reviewed May 2017

review from
10,0

Pros: It was a great car and a great price !!

Reviewed May 2017

review from
10,0

Pros: A car rental trans

Reviewed May 2017

review from
8,8

Alamo beat the competition

Pros: By passing the counter and going right to a choice of cars was super quick,seamless and awesome. Pre fill out the form on line and do it. It's worth it. You will love it.

Cons: Nothing negative about Alamo. The Chrysler town and country was uncomfortable for all passengers except front seats. With stow and go seats there is very little padding in the rear seats so they suck. After a week everyone complained about the seats.

Reviewed Apr 2017

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8,0

Pros: Ease of picking up and dropping off car.

Cons: Someone had been smoking in car earlier. Not a big deal but...

Reviewed May 2017

review from

4,8

Car radio horrible

Cons: Radio SIM card apparently removed. Had to reprogram stations every time turned car on. Quite annoying. Car filthy.

Reviewed Sep 2017

review from

Rated no. 3

Enterprise

8,9 Excellent (110 reviews)

1 location at Fort Myers SW Florida Intl Airport

╳

Enterprise reviews

Car hire locations

Enterprise

Locations at Fort Myers SW Florida Intl Airport

10999 Terminal Access Rd

+1 833 763 1732

Monday	00:00 - 00:30 05:00 - 23:59
Tuesday	00:00 - 00:30 05:00 - 23:59
Wednesday	00:00 - 00:30 05:00 - 23:59
Thursday	00:00 - 00:30 05:00 - 23:59
Friday	00:00 - 00:30 05:00 - 23:59
Saturday	00:00 - 00:30 05:00 - 23:59
Sunday	00:00 - 00:30 05:00 - 23:59

All Enterprise reviews

Enterprise reviews at Fort Myers SW Florida Intl Airport

Recent reviews

All reviews
Positive
Neutral
Negative

8,0

Cons: THERE was only one person in the counter with 15 people in line so it took awhile before we got helped

Reviewed May 2021

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3,2

Cons: Way over priced

Reviewed Apr 2021

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10,0

Cons: Every thing was flawless

Reviewed Apr 2021

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4,0

Pros: The staff was friendly, and helpful and the pickup was convenient to the terminal.

Cons: The car upholstery wasn’t clean.

Reviewed Apr 2021

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10,0

Pros: The staff was very pleasant. the line went fast. the car was quite new and still in great condition.

Reviewed Apr 2021

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8,8

Cons: Only a pickup truck and a Dodge Challenger available at a reasonable price for a 3 day rental. The only drop off location allowed was 35 minutes away from our home even though there were Enterprise locations less than 10 minutes away.

Reviewed Mar 2021

review from
10,0

Pros: The staff was awesome in both pickup and drop off. It was super easy, and I absolutely loved driving my bright blue Hyundai Kona!

Cons: Not a thing. It was excellent!

Reviewed Nov 2020

review from
8,8

Pros: They didn’t have my vehicle ready when I arrived. They tried to switch me to a van instead of a truck but I really needed the truck as I explained to them. After about a 20 minute wait they came and got me and said my truck was ready. But when I walked outside nobody knew anything about a truck and it was another 10-15 minute wait and the 3-5 people that were there seemed confused. I eventually did get a truck. Drop off was simple and no issues.

Cons: The delivery or pickup could have been a lot better

Reviewed Sep 2020

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10,0

Pros: Great

Reviewed May 2020

review from
8,4

Pros: Yes

Cons: A car manual would have helped

Reviewed May 2020

review from
8,0

Pros: They couldn’t get the XM radio to work. I spent over an hour trying to get it to come on. Very poor business interaction on that level. Everything else was very good

Reviewed Apr 2020

review from
10,0

Pros: Totally amazed on fast and easy drop off was at Enterprise. We were so nervous that we would be delayed with the return process. My husband and I are still talking about the great return service at Enterprise MORE than our actual vacation...

Cons: Nothing!!!!!!! am U HAVE OUR BUSINESS FOR LIFE

Reviewed Jul 2019

review from

10,0

Cons: Every thing was flawless

Reviewed Apr 2021

review from
10,0

Pros: The staff was very pleasant. the line went fast. the car was quite new and still in great condition.

Reviewed Apr 2021

review from
8,8

Cons: Only a pickup truck and a Dodge Challenger available at a reasonable price for a 3 day rental. The only drop off location allowed was 35 minutes away from our home even though there were Enterprise locations less than 10 minutes away.

Reviewed Mar 2021

review from
10,0

Pros: The staff was awesome in both pickup and drop off. It was super easy, and I absolutely loved driving my bright blue Hyundai Kona!

Cons: Not a thing. It was excellent!

Reviewed Nov 2020

review from
8,8

Pros: They didn’t have my vehicle ready when I arrived. They tried to switch me to a van instead of a truck but I really needed the truck as I explained to them. After about a 20 minute wait they came and got me and said my truck was ready. But when I walked outside nobody knew anything about a truck and it was another 10-15 minute wait and the 3-5 people that were there seemed confused. I eventually did get a truck. Drop off was simple and no issues.

Cons: The delivery or pickup could have been a lot better

Reviewed Sep 2020

review from
10,0

Pros: Great

Reviewed May 2020

review from
10,0

Pros: Totally amazed on fast and easy drop off was at Enterprise. We were so nervous that we would be delayed with the return process. My husband and I are still talking about the great return service at Enterprise MORE than our actual vacation...

Cons: Nothing!!!!!!! am U HAVE OUR BUSINESS FOR LIFE

Reviewed Jul 2019

review from

8,0

Cons: THERE was only one person in the counter with 15 people in line so it took awhile before we got helped

Reviewed May 2021

review from
8,4

Pros: Yes

Cons: A car manual would have helped

Reviewed May 2020

review from
8,0

Pros: They couldn’t get the XM radio to work. I spent over an hour trying to get it to come on. Very poor business interaction on that level. Everything else was very good

Reviewed Apr 2020

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3,2

Cons: Way over priced

Reviewed Apr 2021

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4,0

Pros: The staff was friendly, and helpful and the pickup was convenient to the terminal.

Cons: The car upholstery wasn’t clean.

Reviewed Apr 2021

review from

Rated no. 4

Hertz

8,3 Excellent (316 reviews)

1 location at Fort Myers SW Florida Intl Airport

╳

Hertz reviews

Car hire locations

Hertz

Locations at Fort Myers SW Florida Intl Airport

10995 Terminal Access Rd

+1 239 768 3100

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	08:00 - 23:59
Sunday	08:00 - 23:59

All Hertz reviews

Hertz reviews at Fort Myers SW Florida Intl Airport

Recent reviews

All reviews
Positive
Neutral
Negative

9,6

Pros: Bob in the airport was excellent. Thanks Bob for helping me.

Cons: Car interior could have been cleaned better. Especially the windows.

Reviewed Apr 2021

review from
2,0

Pros: Didn’t even get a car

Cons: 45 minute wait to get to the counter at RSW. Then just before I made it there, they made an announcement that after you check in, they asked that we take a seat because it would be 40 minutes til they had a car available. We left and got an Uber and have been stranded without a car for our whole trip.

Reviewed Apr 2021

review from
6,0

Pros: the staff was nice and helpful picking it up and receiving it back at the airport

Cons: Well the car was somewhat clean was stickered that it was clean you know with a Lysol and what not but there is a incredible amount of dust around the edges to console and dash and they just need to thoroughly vacuum on with a brush cleaner or something you know I don’t like seeing all that stuff I don’t see it in my car and I won’t see it when I’m renting crumbs in crevices and stuff like that it’s just nasty to me.

Reviewed Apr 2021

review from
3,2

Cons: Our car was filled with 100s of bugs. We couldn’t get through to anyone to help exchange cars. Ultimately we had to drive it back to the airport to get a new car. It was horrible and horrible customer service.

Reviewed Apr 2021

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8,0

Pros: Car was ready and clean

Cons: The line to pick up the car was insanely long

Reviewed Apr 2021

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4,0

Pros: easy in and out

Cons: One choice of car, smelled of smoke, clean seal was broken, no options for other car.

Reviewed Mar 2021

review from
9,2

Pros: Yes and yes

Reviewed Mar 2021

review from
10,0

Pros: Friendly staff. Quick easy pick up and drop off

Reviewed Mar 2021

review from
4,4

Pros: drop off was good. standing in line for over 1 1/2 hours inline to sign paper work to get vehicle was horrible. Then I was told that unless I accept an upgrade vehicle for an additional $15.00 per day I would have to wait for an additional half hour or more.

Cons: Have more help available for check in.

Reviewed Mar 2021

review from
10,0

Pros: Staff very friendly and helpful. Very quick process.

Reviewed Mar 2021

review from
6,4

Pros: Staff on both ends very cordial. My only gripe was that the interior of the windshield was not clean. Makes me wonder if the car was sanitized very well. A big concern nowadays.

Reviewed Feb 2021

review from
7,6

Pros: Easy drop-off. Staff was helpful.

Cons: No car ready when we landed. Only had to wait a few minutes for a clean car to be brought around.

Reviewed Feb 2021

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9,6

Pros: Bob in the airport was excellent. Thanks Bob for helping me.

Cons: Car interior could have been cleaned better. Especially the windows.

Reviewed Apr 2021

review from
9,2

Pros: Yes and yes

Reviewed Mar 2021

review from
10,0

Pros: Friendly staff. Quick easy pick up and drop off

Reviewed Mar 2021

review from
10,0

Pros: Staff very friendly and helpful. Very quick process.

Reviewed Mar 2021

review from

8,0

Pros: Car was ready and clean

Cons: The line to pick up the car was insanely long

Reviewed Apr 2021

review from
7,6

Pros: Easy drop-off. Staff was helpful.

Cons: No car ready when we landed. Only had to wait a few minutes for a clean car to be brought around.

Reviewed Feb 2021

review from

2,0

Pros: Didn’t even get a car

Cons: 45 minute wait to get to the counter at RSW. Then just before I made it there, they made an announcement that after you check in, they asked that we take a seat because it would be 40 minutes til they had a car available. We left and got an Uber and have been stranded without a car for our whole trip.

Reviewed Apr 2021

review from
6,0

Pros: the staff was nice and helpful picking it up and receiving it back at the airport

Cons: Well the car was somewhat clean was stickered that it was clean you know with a Lysol and what not but there is a incredible amount of dust around the edges to console and dash and they just need to thoroughly vacuum on with a brush cleaner or something you know I don’t like seeing all that stuff I don’t see it in my car and I won’t see it when I’m renting crumbs in crevices and stuff like that it’s just nasty to me.

Reviewed Apr 2021

review from
3,2

Cons: Our car was filled with 100s of bugs. We couldn’t get through to anyone to help exchange cars. Ultimately we had to drive it back to the airport to get a new car. It was horrible and horrible customer service.

Reviewed Apr 2021

review from
4,0

Pros: easy in and out

Cons: One choice of car, smelled of smoke, clean seal was broken, no options for other car.

Reviewed Mar 2021

review from
4,4

Pros: drop off was good. standing in line for over 1 1/2 hours inline to sign paper work to get vehicle was horrible. Then I was told that unless I accept an upgrade vehicle for an additional $15.00 per day I would have to wait for an additional half hour or more.

Cons: Have more help available for check in.

Reviewed Mar 2021

review from
6,4

Pros: Staff on both ends very cordial. My only gripe was that the interior of the windshield was not clean. Makes me wonder if the car was sanitized very well. A big concern nowadays.

Reviewed Feb 2021

review from

Rated no. 5

Avis

8,2 Excellent (88 reviews)

1 location at Fort Myers SW Florida Intl Airport

╳

Avis reviews

Car hire locations

Avis

Locations at Fort Myers SW Florida Intl Airport

11005 Terminal Access Road

+1 239 225 2700

Monday	00:00 - 00:30 05:00 - 23:59
Tuesday	00:00 - 00:30 05:00 - 23:59
Wednesday	00:00 - 00:30 05:00 - 23:59
Thursday	00:00 - 00:30 05:00 - 23:59
Friday	00:00 - 00:30 05:00 - 23:59
Saturday	00:00 - 00:30 05:00 - 23:59
Sunday	00:00 - 00:30 05:00 - 23:59

All Avis reviews

Avis reviews at Fort Myers SW Florida Intl Airport

Recent reviews

All reviews
Positive
Neutral
Negative

10,0

Pros: Everything was just as promised

Cons: Long lines to get your vehicle

Reviewed Apr 2021

review from
6,4

Pros: Drop off very easy

Cons: Pick up took way too long. Need to have more people available to process pick up.

Reviewed Apr 2021

review from
4,0

Pros: The fact they had a car.

Cons: Car smelled of smoke, not what I rented and lube was 45 min long.

Reviewed Apr 2021

review from
7,2

Cons: The car was not cleaned properly when we picked it up. the windshield wasn’t clean and there was popcorn in the back on the floor.

Reviewed Apr 2021

review from
6,0

Pros: Nice car

Cons: Power steering went out about 5 times. Maintenance light was on but the lady said before we left not to worry about it.

Reviewed Apr 2021

review from
5,2

Cons: Understaffed at counter for pick-up- long lines.

Reviewed Mar 2021

review from
2,8

Pros: Dropping the car off was easy

Cons: Everything else

Reviewed Mar 2021

review from
8,8

Pros: All employee interaction was great

Cons: The car smelled of marijuana every time we got in.

Reviewed Mar 2021

review from
2,0

Pros: Dropped car off almost 3 weeks early - and still charged as if we had it full amount of time. Terrible business practices - especially in time of pandemic.

Cons: It would have been better if we were only charged for the days we used the car - and instead we returned the car almost 3 weeks early and we were charged for the whole 5 week duration.

Reviewed Feb 2021

review from
6,8

Pros: Prefer dealing with Enterprise. They are much better in every way.

Reviewed Dec 2021

review from
2,0

Pros: Nothing

Cons: Everything from car received to DEFINATELY customer service

Reviewed Oct 2020

review from
8,8

Pros: The pick-up and drop-off were smooth. The pick-up line was shorter at Avis compared to other companies.

Cons: I had an issue with the rear gate of the SUV and spent an hour being bounced around on the phone. I finally gave up and went online to YouTube and found a fix.

Reviewed Feb 2020

review from

10,0

Pros: Everything was just as promised

Cons: Long lines to get your vehicle

Reviewed Apr 2021

review from
8,8

Pros: All employee interaction was great

Cons: The car smelled of marijuana every time we got in.

Reviewed Mar 2021

review from
8,8

Pros: The pick-up and drop-off were smooth. The pick-up line was shorter at Avis compared to other companies.

Cons: I had an issue with the rear gate of the SUV and spent an hour being bounced around on the phone. I finally gave up and went online to YouTube and found a fix.

Reviewed Feb 2020

review from

7,2

Cons: The car was not cleaned properly when we picked it up. the windshield wasn’t clean and there was popcorn in the back on the floor.

Reviewed Apr 2021

review from
6,8

Pros: Prefer dealing with Enterprise. They are much better in every way.

Reviewed Dec 2021

review from

6,4

Pros: Drop off very easy

Cons: Pick up took way too long. Need to have more people available to process pick up.

Reviewed Apr 2021

review from
4,0

Pros: The fact they had a car.

Cons: Car smelled of smoke, not what I rented and lube was 45 min long.

Reviewed Apr 2021

review from
6,0

Pros: Nice car

Cons: Power steering went out about 5 times. Maintenance light was on but the lady said before we left not to worry about it.

Reviewed Apr 2021

review from
5,2

Cons: Understaffed at counter for pick-up- long lines.

Reviewed Mar 2021

review from
2,8

Pros: Dropping the car off was easy

Cons: Everything else

Reviewed Mar 2021

review from
2,0

Pros: Dropped car off almost 3 weeks early - and still charged as if we had it full amount of time. Terrible business practices - especially in time of pandemic.

Cons: It would have been better if we were only charged for the days we used the car - and instead we returned the car almost 3 weeks early and we were charged for the whole 5 week duration.

Reviewed Feb 2021

review from
2,0

Pros: Nothing

Cons: Everything from car received to DEFINATELY customer service

Reviewed Oct 2020

review from

Rated no. 6

Thrifty

8,2 Excellent (294 reviews)

1 location at Fort Myers SW Florida Intl Airport

╳

Thrifty reviews

Car hire locations

Thrifty

Locations at Fort Myers SW Florida Intl Airport

10991 Terminal Access Rd

+1 877 283 0898

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	08:00 - 23:59
Sunday	08:00 - 23:59

All Thrifty reviews

Thrifty reviews at Fort Myers SW Florida Intl Airport

Recent reviews

All reviews
Positive
Neutral
Negative

6,4

Pros: 45 minute wait to get to the counter to get my rental car. Staff was doing the best they could but way understaffed

Cons: Add more staff on busy days. I’m sure everyone rents online now so you should not be surprised when busy times arise

Reviewed May 2021

review from
4,4

Cons: Staff the rental counter!!! Over an hour wait to rent cat!

Reviewed Apr 2021

review from
2,0

Cons: didnt pick up you wouldnt let them

Reviewed Apr 2021

review from
10,0

Cons: Wonderful

Reviewed Apr 2021

review from
4,0

Cons: The Ford Focus was extremely uncomfortable. The seats were like sitting on the bleachers at the ballpark. Went out and bought chair cushions at Walmart! The tailgate leaked and our suitcases got wet.

Reviewed Apr 2021

review from
5,2

Cons: Over 2 hour wait to get to the counter. Another 45 minute wait for car "to be cleaned".

Reviewed Apr 2021

review from
2,0

Pros: No car available for us

Cons: No car available

Reviewed Apr 2021

review from
4,0

Pros: The staff was very friendly and courteous.

Cons: Well you can compensate me for two days. The first day,the vehicle had no air condition. When i tried to call i got no answer from the Hertz management. The second vehicle i was locked out of the vehicle because the key was wrong. I miss my appointment. Again tried to call Hertz.No answer.

Reviewed Apr 2021

review from
4,4

Pros: The car itself was clean and in good shape.

Cons: I waited in line for 4 hours at the Ft. Meyers airport. Completely unacceptable and the staff was unapologetic. I will never rent a car from thrifty again!

Reviewed Apr 2021

review from
4,0

Pros: Drop off was easy

Cons: Thirfty rental, and Dollar rental counters were closed at Fort Meyers airport. So renters of both were instructed to go to Hertz counter, 3 rental companies at 1 counter. Needless to say 2 hour wait. And on top of it I reserved a "Premium car" and was given a down graded small suv (rogue sport). No refund, or how about upgrade? NEVER THIRFTY AGAIN...

Reviewed Apr 2021

review from
4,4

Pros: Decent car. Fair price.

Cons: Pick up was horrible. Only rental car counter with a line. Waited 25-30 minutes before I got to the counter. Got my contract and was told to go pick up any car from Hertz Gold lot. When I got there, there was a 45 min to an hour line, waiting for cars. Hertz, Dollar and Thrifty were all in the same line. No employees out there to help. As cars were brought up, the drivers said they didn’t speak English and could offer no help. People were just taking whatever cars came up next. Finally, there was only one check out lane open to get out of the garage, so I waited another 15 minutes to get out. I was a good thing I was not pressed for time. On drop off, someone was there to guide me into line but no one there to check me out. I waited five minutes as other cars came in behind me but no one ever showed up. Finally, I had a flight to catch, so I left the keys in the car and went to the terminal. Overall, just a horrible customer experience. Probably will avoid Thrifty, Dollar and Hertz in the future.

Reviewed Apr 2021

review from
5,2

Cons: We didn’t get the original vehicle we reserved, then our flight was cancelled and they tried to gouge us for $1,300 to rent another car

Reviewed Apr 2021

review from

10,0

Cons: Wonderful

Reviewed Apr 2021

review from

6,4

Pros: 45 minute wait to get to the counter to get my rental car. Staff was doing the best they could but way understaffed

Cons: Add more staff on busy days. I’m sure everyone rents online now so you should not be surprised when busy times arise

Reviewed May 2021

review from
4,4

Cons: Staff the rental counter!!! Over an hour wait to rent cat!

Reviewed Apr 2021

review from
2,0

Cons: didnt pick up you wouldnt let them

Reviewed Apr 2021

review from
4,0

Cons: The Ford Focus was extremely uncomfortable. The seats were like sitting on the bleachers at the ballpark. Went out and bought chair cushions at Walmart! The tailgate leaked and our suitcases got wet.

Reviewed Apr 2021

review from
5,2

Cons: Over 2 hour wait to get to the counter. Another 45 minute wait for car "to be cleaned".

Reviewed Apr 2021

review from
2,0

Pros: No car available for us

Cons: No car available

Reviewed Apr 2021

review from
4,0

Pros: The staff was very friendly and courteous.

Cons: Well you can compensate me for two days. The first day,the vehicle had no air condition. When i tried to call i got no answer from the Hertz management. The second vehicle i was locked out of the vehicle because the key was wrong. I miss my appointment. Again tried to call Hertz.No answer.

Reviewed Apr 2021

review from
4,4

Pros: The car itself was clean and in good shape.

Cons: I waited in line for 4 hours at the Ft. Meyers airport. Completely unacceptable and the staff was unapologetic. I will never rent a car from thrifty again!

Reviewed Apr 2021

review from
4,0

Pros: Drop off was easy

Cons: Thirfty rental, and Dollar rental counters were closed at Fort Meyers airport. So renters of both were instructed to go to Hertz counter, 3 rental companies at 1 counter. Needless to say 2 hour wait. And on top of it I reserved a "Premium car" and was given a down graded small suv (rogue sport). No refund, or how about upgrade? NEVER THIRFTY AGAIN...

Reviewed Apr 2021

review from
4,4

Pros: Decent car. Fair price.

Cons: Pick up was horrible. Only rental car counter with a line. Waited 25-30 minutes before I got to the counter. Got my contract and was told to go pick up any car from Hertz Gold lot. When I got there, there was a 45 min to an hour line, waiting for cars. Hertz, Dollar and Thrifty were all in the same line. No employees out there to help. As cars were brought up, the drivers said they didn’t speak English and could offer no help. People were just taking whatever cars came up next. Finally, there was only one check out lane open to get out of the garage, so I waited another 15 minutes to get out. I was a good thing I was not pressed for time. On drop off, someone was there to guide me into line but no one there to check me out. I waited five minutes as other cars came in behind me but no one ever showed up. Finally, I had a flight to catch, so I left the keys in the car and went to the terminal. Overall, just a horrible customer experience. Probably will avoid Thrifty, Dollar and Hertz in the future.

Reviewed Apr 2021

review from
5,2

Cons: We didn’t get the original vehicle we reserved, then our flight was cancelled and they tried to gouge us for $1,300 to rent another car

Reviewed Apr 2021

review from

Rated no. 7

Dollar

8,1 Excellent (601 reviews)

1 location at Fort Myers SW Florida Intl Airport

╳

Dollar reviews

Car hire locations

Dollar

Locations at Fort Myers SW Florida Intl Airport

10991 Terminal Access Road

+1 866 434 2226

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	08:00 - 23:59
Sunday	08:00 - 23:59

All Dollar reviews

Dollar reviews at Fort Myers SW Florida Intl Airport

Recent reviews

All reviews
Positive
Neutral
Negative

6,8

Pros: Car was clean. Online process was simple (see below about in person)

Cons: Pick-up took over an hour even after online reservation. Not enough staff at airport to handle demand. Several rental car companies where routed through one single line. Once we arrived at the rental desk, an agent said the lines had been lengthy for over two weeks. That should have generated a better flow or additional agents available. Be sure to weigh the option of the pass if you do not plan to go in/out of Sanibel Island. We probably overpaid. As others have mentioned, prices are excessive everywhere right now with rental charges.

Reviewed May 2021

review from
7,2

Pros: Good car. Liked the quick check in with express

Cons: They charged me a different much higher daily rate. I contacted them and they adjusted it but it was still a pain to need to deal with to get it to the correct price.

Reviewed Apr 2021

review from
7,6

Pros: The car was clean and reliable and got us from place to place. It had good gas mileage.

Cons: Lower pricing. The lane warning feature was extremely annoying, and I wanted to turn it off. When we picked up the vehicle, the woman helping us was not extremely friendly, and when we dropped off the vehicle, it was unclear what to do because no one helped us at first.

Reviewed Apr 2021

review from
10,0

Pros: Everything was easy and fast!

Reviewed Apr 2021

review from
9,2

Pros: Everything after pickup of the car was perfect. Car was fantastic and drop off could not have been easier.

Cons: The pickup was a nightmare. The line was far too long and moved very slowly.

Reviewed Apr 2021

review from
5,6

Cons: Car had trouble starting for several days. Battery finally went out. Had to have the car jump. Wasted 4 hours Of our day. Had to drive to the airport for a new vehicle. Company needs some kind of check system to ensure car is running properly.

Reviewed Apr 2021

review from
8,4

Pros: easy pick up and drop off

Reviewed Apr 2021

review from
4,8

Pros: Pick up experience was terrible. Long, slow moving lines. When we picked up our car we were told to go to spot “X” to get the car, which was being driven off by another family. Went back in to find out what was happening and we were given a smaller SUV than we paid for, so going back to the counter we were finally given the larger SUV that could accommodate our family and luggage.

Cons: The process needs improved. If being busy causes this much confusion you should hire an expert to help find a better way.

Reviewed Apr 2021

review from
4,4

Pros: Nothing!

Cons: Had a flat tire. Was put on hold by Emergency Road service for 50 minutes...never did talk to anyone. Obviously, the have no support for their rental cars. Will never rent again from Hertz/Dollar! Horrible service

Reviewed Apr 2021

review from
10,0

Cons: When we walked into the rental office she just sat there like she was more interested in something else. We asked her several times if she could help up and was ignored. We asked if we needed to pay for a second driver she said yes. The other lady sad no to the people next to us..........Sad

Reviewed Mar 2021

review from
2,0

Pros: NOTHING I had to cancel because of a covid exposure and they would not give me my money back (car rentals.com an Expedia company) or offer a credit for another car date.

Cons: EVERYTHING AWFUL EXPERIENCE

Reviewed Mar 2021

review from
8,0

Pros: The car we had reserved had been sold out to other people. We had to get a different vehicle than we planned. It had a bunch of broken things on it, but it all worked out.

Cons: The pickup and drop off was very easy! Vehicles are in high demand right now in Fort Meyer, so plan ahead!

Reviewed Mar 2021

review from

10,0

Pros: Everything was easy and fast!

Reviewed Apr 2021

review from
9,2

Pros: Everything after pickup of the car was perfect. Car was fantastic and drop off could not have been easier.

Cons: The pickup was a nightmare. The line was far too long and moved very slowly.

Reviewed Apr 2021

review from
10,0

Cons: When we walked into the rental office she just sat there like she was more interested in something else. We asked her several times if she could help up and was ignored. We asked if we needed to pay for a second driver she said yes. The other lady sad no to the people next to us..........Sad

Reviewed Mar 2021

review from

6,8

Pros: Car was clean. Online process was simple (see below about in person)

Cons: Pick-up took over an hour even after online reservation. Not enough staff at airport to handle demand. Several rental car companies where routed through one single line. Once we arrived at the rental desk, an agent said the lines had been lengthy for over two weeks. That should have generated a better flow or additional agents available. Be sure to weigh the option of the pass if you do not plan to go in/out of Sanibel Island. We probably overpaid. As others have mentioned, prices are excessive everywhere right now with rental charges.

Reviewed May 2021

review from
7,2

Pros: Good car. Liked the quick check in with express

Cons: They charged me a different much higher daily rate. I contacted them and they adjusted it but it was still a pain to need to deal with to get it to the correct price.

Reviewed Apr 2021

review from
7,6

Pros: The car was clean and reliable and got us from place to place. It had good gas mileage.

Cons: Lower pricing. The lane warning feature was extremely annoying, and I wanted to turn it off. When we picked up the vehicle, the woman helping us was not extremely friendly, and when we dropped off the vehicle, it was unclear what to do because no one helped us at first.

Reviewed Apr 2021

review from
8,4

Pros: easy pick up and drop off

Reviewed Apr 2021

review from
8,0

Pros: The car we had reserved had been sold out to other people. We had to get a different vehicle than we planned. It had a bunch of broken things on it, but it all worked out.

Cons: The pickup and drop off was very easy! Vehicles are in high demand right now in Fort Meyer, so plan ahead!

Reviewed Mar 2021

review from

5,6

Cons: Car had trouble starting for several days. Battery finally went out. Had to have the car jump. Wasted 4 hours Of our day. Had to drive to the airport for a new vehicle. Company needs some kind of check system to ensure car is running properly.

Reviewed Apr 2021

review from
4,8

Pros: Pick up experience was terrible. Long, slow moving lines. When we picked up our car we were told to go to spot “X” to get the car, which was being driven off by another family. Went back in to find out what was happening and we were given a smaller SUV than we paid for, so going back to the counter we were finally given the larger SUV that could accommodate our family and luggage.

Cons: The process needs improved. If being busy causes this much confusion you should hire an expert to help find a better way.

Reviewed Apr 2021

review from
4,4

Pros: Nothing!

Cons: Had a flat tire. Was put on hold by Emergency Road service for 50 minutes...never did talk to anyone. Obviously, the have no support for their rental cars. Will never rent again from Hertz/Dollar! Horrible service

Reviewed Apr 2021

review from
2,0

Pros: NOTHING I had to cancel because of a covid exposure and they would not give me my money back (car rentals.com an Expedia company) or offer a credit for another car date.

Cons: EVERYTHING AWFUL EXPERIENCE

Reviewed Mar 2021

review from

Rated no. 8

Budget

7,8 Good (269 reviews)

1 location at Fort Myers SW Florida Intl Airport

╳

Budget reviews

Car hire locations

Budget

Locations at Fort Myers SW Florida Intl Airport

11005 Terminal Access Road

+1 239 225 2800

Monday	00:00 - 00:30 05:00 - 23:59
Tuesday	00:00 - 00:30 05:00 - 23:59
Wednesday	00:00 - 00:30 05:00 - 23:59
Thursday	00:00 - 00:30 05:00 - 23:59
Friday	00:00 - 00:30 05:00 - 23:59
Saturday	00:00 - 00:30 05:00 - 23:59
Sunday	00:00 - 00:30 05:00 - 23:59

All Budget reviews

Budget reviews at Fort Myers SW Florida Intl Airport

Recent reviews

All reviews
Positive
Neutral
Negative

8,0

Pros: The agent who serve me at pick up time.

Cons: Payment options

Reviewed May 2021

review from
6,0

Pros: Staff friendly and helpful. Drop off easy

Cons: Car was dirty, inside and out. Not near enough staff to handle the crowd. Over an hour wait to get to the desk.

Reviewed Apr 2021

review from
6,4

Pros: Pick up and drop off agents helpful. Pick up took 1.25 hours.

Cons: Price

Reviewed Apr 2021

review from
5,6

Pros: Cooporation was great.

Cons: The car smelled like someone smoked a cigar in it. I had to spray the inside 5 times with an odor spray to remove or lessen the odor.

Reviewed Apr 2021

review from
8,0

Pros: Very friendly staff in Ft Meyers

Reviewed Apr 2021

review from
8,0

Cons: A little more instructions upon returning the car. Should’nt someone check the odometer, ask how I liked the experience?. Give me a “no damage” notice?

Reviewed Apr 2021

review from
8,0

Pros: Drop off was very easy! Clean car in excellent condition!

Cons: I was in line for an hour and a half waiting to get the vehicle.., this is not acceptable. When I finally got to the agent she was much slower than the other agents.

Reviewed Apr 2021

review from
7,2

Pros: Staff was very friendly.

Cons: Pick up at RSW was just terrible long line's

Reviewed Apr 2021

review from
6,0

Pros: Everything was okay.I loved thed car i was given.

Cons: There was a VERY long wait to get our car. That being said, there were 2 flights that landed at the same time and many passengers were in line to pick up their car. The staff was helpful and effeicent and moved things along as quick as they could

Reviewed Apr 2021

review from
9,6

Pros: Staff at counter friendly and efficient. Kept asking us to upgrade but we just kept saying 'no'. Could possibly talk a gullible person into car or services they don't need, bu we did not feel overly pressured.

Cons: No one checked the condition of the vehicle before we took it or after we dropped it off. We took photos all around before we left and found a dent in a front fender. Only when we pointed if out to the attendant before we left did it get documented on our paperwork but not in their system from what we could determine. Also had to point out same dent upon return and show paperwork documentation. We learned our lesson from a previous rental (from another company) where we were blamed for minor scratches, etc that were on vehicle when we rented it.

Reviewed Mar 2021

review from
9,6

Pros: Quick and easy and affordable

Cons: Making any time changes online or with a representative via telephone (flight schedule time changes per the airline)was impossible

Reviewed Mar 2021

review from
7,2

Cons: It took an hour and 20 to get through the line at pick up

Reviewed Mar 2021

review from

9,6

Pros: Staff at counter friendly and efficient. Kept asking us to upgrade but we just kept saying 'no'. Could possibly talk a gullible person into car or services they don't need, bu we did not feel overly pressured.

Cons: No one checked the condition of the vehicle before we took it or after we dropped it off. We took photos all around before we left and found a dent in a front fender. Only when we pointed if out to the attendant before we left did it get documented on our paperwork but not in their system from what we could determine. Also had to point out same dent upon return and show paperwork documentation. We learned our lesson from a previous rental (from another company) where we were blamed for minor scratches, etc that were on vehicle when we rented it.

Reviewed Mar 2021

review from
9,6

Pros: Quick and easy and affordable

Cons: Making any time changes online or with a representative via telephone (flight schedule time changes per the airline)was impossible

Reviewed Mar 2021

review from

8,0

Pros: The agent who serve me at pick up time.

Cons: Payment options

Reviewed May 2021

review from
8,0

Pros: Very friendly staff in Ft Meyers

Reviewed Apr 2021

review from
8,0

Cons: A little more instructions upon returning the car. Should’nt someone check the odometer, ask how I liked the experience?. Give me a “no damage” notice?

Reviewed Apr 2021

review from
8,0

Pros: Drop off was very easy! Clean car in excellent condition!

Cons: I was in line for an hour and a half waiting to get the vehicle.., this is not acceptable. When I finally got to the agent she was much slower than the other agents.

Reviewed Apr 2021

review from
7,2

Pros: Staff was very friendly.

Cons: Pick up at RSW was just terrible long line's

Reviewed Apr 2021

review from
7,2

Cons: It took an hour and 20 to get through the line at pick up

Reviewed Mar 2021

review from

6,0

Pros: Staff friendly and helpful. Drop off easy

Cons: Car was dirty, inside and out. Not near enough staff to handle the crowd. Over an hour wait to get to the desk.

Reviewed Apr 2021

review from
6,4

Pros: Pick up and drop off agents helpful. Pick up took 1.25 hours.

Cons: Price

Reviewed Apr 2021

review from
5,6

Pros: Cooporation was great.

Cons: The car smelled like someone smoked a cigar in it. I had to spray the inside 5 times with an odor spray to remove or lessen the odor.

Reviewed Apr 2021

review from
6,0

Pros: Everything was okay.I loved thed car i was given.

Cons: There was a VERY long wait to get our car. That being said, there were 2 flights that landed at the same time and many passengers were in line to pick up their car. The staff was helpful and effeicent and moved things along as quick as they could

Reviewed Apr 2021

review from

Rated no. 9

Payless

7,0 Good (130 reviews)

1 location at Fort Myers SW Florida Intl Airport

╳

Payless reviews

Car hire locations

Payless

Locations at Fort Myers SW Florida Intl Airport

11005 Terminal Access Road

+1 239 980 1813

Monday	07:00 - 23:00
Tuesday	07:00 - 23:00
Wednesday	07:00 - 23:00
Thursday	07:00 - 23:00
Friday	07:00 - 23:00
Saturday	07:00 - 23:00
Sunday	07:00 - 23:00

All Payless reviews

Payless reviews at Fort Myers SW Florida Intl Airport

Recent reviews

All reviews
Positive
Neutral
Negative

2,0

Pros: terrible customer service

Cons: some customer service

Reviewed May 2021

review from
2,0

Cons: Worst rental experience ever. Waited over 2 1/2 hours to get a car and then they did not have what we pre ordered. Ended up having to go back the next day and they then tried to bill us an additional $200 + dollars for a car we never asked for. Poor customer service poor overall experience

Reviewed Apr 2021

review from
5,2

Pros: Staff was friendly. Car ran well and the return experience was fine.

Cons: The line was entirely too long at Fort Meyers. I waited an hour in line to get to an agent. This was a terrible way to start my vacation. Doesn't this company have automated kiosks to use like the other car rental brands at Fort Meyers?

Reviewed Apr 2021

review from
10,0

Cons: Simple question is why pay more? I don't see any difference. Same pick up as all the rest, same drop off. In the terminal. But price was much less.

Reviewed Jan 2021

review from
6,8

Cons: We needed to shorten our rental from 7 days to 4 because of Coronavirus. We called 2 days before returning; the man told my husband they had no record of our rental!!! He tried again the next day and was told he couldn't change it; we should deal with it at the return. At the return, they told us we will have to call customer service, they cannot make changes like that. Of course customer service is telling us we should have dealt with it at the return!!! Is this the only company not working with customers during this unforeseen national crisis??!

Reviewed Mar 2020

review from
7,6

Pros: Office was easy to find and clean, staff was professional.

Cons: Car had high miles for a rental, had plenty of scratches, front plastic air dam scraped the ground on turns and bumps. Car was not washed or cleaned inside.

Reviewed Jan 2020

review from
10,0

Pros: easy and economical

Reviewed Apr 2019

review from
4,4

Pros: I liked the price of renting.

Cons: Gas tank wasn't full. When I dropped car off the employees were inattentive and awkward. When I picked the car up, the gentleman assisting me said, "I think it's that car, but just walk around until you find it." It wasn't that car...and I proceeded to walk around for 10 mins. Dirty car.

Reviewed Apr 2019

review from
2,0

Cons: Shuttle never came 20 minutes before they closed. Never got the Payless car. Rented from Avis instead.

Reviewed Oct 2018

review from
10,0

Pros: ARRIVED LATE IN THE EVENING AND, AS NO ECONOMY CARS WERE AVAILABLE, UPGRADED ME TO SUV. NICE. EXCELLENT, FRIENDLY CUSTOMER SERVICE AT NATIONAL CAR RENTAL AT RSW TOO.

Cons: all good

Reviewed Sep 2018

review from
9,2

Pros: The people were very good from drivers to desk people.

Reviewed Aug 2018

review from
6,0

Hours of shuttle not convenient

Pros: Efficient, courteous service

Cons: Difficult to change reservation to add an additional day. Also the shuttle to the airport did not start running until 7am and we had a 6am flight. Not good.

Reviewed Apr 2018

review from

10,0

Cons: Simple question is why pay more? I don't see any difference. Same pick up as all the rest, same drop off. In the terminal. But price was much less.

Reviewed Jan 2021

review from
10,0

Pros: easy and economical

Reviewed Apr 2019

review from
10,0

Pros: ARRIVED LATE IN THE EVENING AND, AS NO ECONOMY CARS WERE AVAILABLE, UPGRADED ME TO SUV. NICE. EXCELLENT, FRIENDLY CUSTOMER SERVICE AT NATIONAL CAR RENTAL AT RSW TOO.

Cons: all good

Reviewed Sep 2018

review from
9,2

Pros: The people were very good from drivers to desk people.

Reviewed Aug 2018

review from

6,8

Cons: We needed to shorten our rental from 7 days to 4 because of Coronavirus. We called 2 days before returning; the man told my husband they had no record of our rental!!! He tried again the next day and was told he couldn't change it; we should deal with it at the return. At the return, they told us we will have to call customer service, they cannot make changes like that. Of course customer service is telling us we should have dealt with it at the return!!! Is this the only company not working with customers during this unforeseen national crisis??!

Reviewed Mar 2020

review from
7,6

Pros: Office was easy to find and clean, staff was professional.

Cons: Car had high miles for a rental, had plenty of scratches, front plastic air dam scraped the ground on turns and bumps. Car was not washed or cleaned inside.

Reviewed Jan 2020

review from

2,0

Pros: terrible customer service

Cons: some customer service

Reviewed May 2021

review from
2,0

Cons: Worst rental experience ever. Waited over 2 1/2 hours to get a car and then they did not have what we pre ordered. Ended up having to go back the next day and they then tried to bill us an additional $200 + dollars for a car we never asked for. Poor customer service poor overall experience

Reviewed Apr 2021

review from
5,2

Pros: Staff was friendly. Car ran well and the return experience was fine.

Cons: The line was entirely too long at Fort Meyers. I waited an hour in line to get to an agent. This was a terrible way to start my vacation. Doesn't this company have automated kiosks to use like the other car rental brands at Fort Meyers?

Reviewed Apr 2021

review from
4,4

Pros: I liked the price of renting.

Cons: Gas tank wasn't full. When I dropped car off the employees were inattentive and awkward. When I picked the car up, the gentleman assisting me said, "I think it's that car, but just walk around until you find it." It wasn't that car...and I proceeded to walk around for 10 mins. Dirty car.

Reviewed Apr 2019

review from
2,0

Cons: Shuttle never came 20 minutes before they closed. Never got the Payless car. Rented from Avis instead.

Reviewed Oct 2018

review from
6,0

Hours of shuttle not convenient

Pros: Efficient, courteous service

Cons: Difficult to change reservation to add an additional day. Also the shuttle to the airport did not start running until 7am and we had a 6am flight. Not good.

Reviewed Apr 2018

review from

Rated no. 10

Fox

6,4 Good (474 reviews)

1 location at Fort Myers SW Florida Intl Airport

╳

Fox reviews

Car hire locations

Fox

Locations at Fort Myers SW Florida Intl Airport

10431 Radar Court

+1 239 785 3040

Monday	00:00 - 01:00 04:00 - 23:59
Tuesday	00:00 - 01:00 04:00 - 23:59
Wednesday	00:00 - 01:00 04:00 - 23:59
Thursday	00:00 - 01:00 04:00 - 23:59
Friday	00:00 - 01:00 04:00 - 23:59
Saturday	00:00 - 01:00 04:00 - 23:59
Sunday	00:00 - 01:00 04:00 - 23:59

All Fox reviews

Fox reviews at Fort Myers SW Florida Intl Airport

Recent reviews

All reviews
Positive
Neutral
Negative

4,0

Pros: The staff at the pick up was very nice but when we dropped the car off the staff was rude. No real clear direction in what to do or if the shuttle was going to come back around to pick us up. We had to rely on other people waiting to let us know.

Cons: When we booked, we didn't realize it was off site from the airport and we had to be shuttled. I personally would pay a little more and go with a different car rental place

Reviewed May 2021

review from
6,8

Pros: Staff very rushed at pick up. Price booked and charged, different from invoice given. Drop off very good.

Cons: Must get billing process more accurate

Reviewed May 2021

review from
3,2

Cons: Took over 2 hous to pick up only to get to counter to tell me I was late picking up my car. Car was dirty inside and there was a film on the front windshield making it very difficult to see out at night. Attempted to clean the windshield with water, windex etc to no avail. Couldn't wait to drop this car off.

Reviewed May 2021

review from
5,2

Pros: Car was comfortable.

Cons: Bait and switch, charged way more than agreed to, contacting corporate

Reviewed May 2021

review from
6,0

Pros: The vehicle was what we expected and the drop off was easy

Cons: The female agent at the counter was not friendly and did NOT explain anything. We were asked if we thought we would be traveling through a toll. We told her possibly. She said we would need to get the toll package. She never explained that it was a daily rate and if you did not use it you would not be refunded. We went through 1 toll and it cost us $71.94 because we were not told that it would not be refunded. Will never use Fox Rental again.

Reviewed May 2021

review from
6,0

Pros: yes staff was nice.

Cons: don't know why we were charged almost $800.00 more than we already paid in advance.

Reviewed May 2021

review from
7,2

Pros: The check-in/check-out was great; The shuttle service was very good.

Cons: The car was dirty, inside and out. It had multiple dings/scratches on the exterior and a broken tail light.

Reviewed May 2021

review from
10,0

Cons: Our trip went excellent. People need to temper their expectations if they are complaining about Fox being off-site, and having to wait in line after a shuttle full of people arrived together. The value is there and they keep costs low. However, you should know what you're renting beforehand (tolls, gas, etc). Ask questions. The rep charged us for a whole tank of gas even though I declined that service. She told us to bring the car back on empty to half-full. That was a little fishy, but in reality it was an "estimated charge." I brought the car back full and they removed the charges, in the parking lot before I left. Would definitely rent from here again if it's going to save me $100s.

Reviewed May 2021

review from
5,2

Pros: Staff friendly

Cons: The brakes in this car are dangerous and need to be fixed! It’s a deathtrap

Reviewed Apr 2021

review from
4,8

Pros: The vehicle was new and clean.

Cons: When looking for a fair priced vehicle, we knew we at least wanted a compact SUV (Jeep Compass or similar) which is what we ended up choosing. Both my mom and I drive SUVs and felt more comfortable driving a bigger vehicle, plus we were down there for an event in which we would need a lot of room for decorations, etc. When at the fox rental dealership, the attendant was very rude. She explained how she was giving us an upgrade by giving us a newer vehicle (Toyota Camry)... we immediately said we would like a compact SUV since that is what we were purchasing, and she proceeded to tell us that they didn’t have any on the lot and the closest she could get is a Kia Soul (which was smaller than the camry we were offered). We would book through kayak again but NEVER go through fox rental unless Absolutely needed. I understand that customer service can be rough but it isn’t necessary to treat paying guests with an attitude or being rude when questioned about a rental.

Reviewed Apr 2021

review from
9,6

Cons: When I booked, I chose a compact but the reservation had sub-compact. Agent made it right at sign in.

Reviewed Apr 2021

review from
6,0

Cons: I was upsold without being told of the increased cost. They made it sound as if both vehicles were the same price and they were suggesting a change to simply better my experience.

Reviewed Apr 2021

review from

10,0

Cons: Our trip went excellent. People need to temper their expectations if they are complaining about Fox being off-site, and having to wait in line after a shuttle full of people arrived together. The value is there and they keep costs low. However, you should know what you're renting beforehand (tolls, gas, etc). Ask questions. The rep charged us for a whole tank of gas even though I declined that service. She told us to bring the car back on empty to half-full. That was a little fishy, but in reality it was an "estimated charge." I brought the car back full and they removed the charges, in the parking lot before I left. Would definitely rent from here again if it's going to save me $100s.

Reviewed May 2021

review from
9,6

Cons: When I booked, I chose a compact but the reservation had sub-compact. Agent made it right at sign in.

Reviewed Apr 2021

review from

6,8

Pros: Staff very rushed at pick up. Price booked and charged, different from invoice given. Drop off very good.

Cons: Must get billing process more accurate

Reviewed May 2021

review from
7,2

Pros: The check-in/check-out was great; The shuttle service was very good.

Cons: The car was dirty, inside and out. It had multiple dings/scratches on the exterior and a broken tail light.

Reviewed May 2021

review from

4,0

Pros: The staff at the pick up was very nice but when we dropped the car off the staff was rude. No real clear direction in what to do or if the shuttle was going to come back around to pick us up. We had to rely on other people waiting to let us know.

Cons: When we booked, we didn't realize it was off site from the airport and we had to be shuttled. I personally would pay a little more and go with a different car rental place

Reviewed May 2021

review from
3,2

Cons: Took over 2 hous to pick up only to get to counter to tell me I was late picking up my car. Car was dirty inside and there was a film on the front windshield making it very difficult to see out at night. Attempted to clean the windshield with water, windex etc to no avail. Couldn't wait to drop this car off.

Reviewed May 2021

review from
5,2

Pros: Car was comfortable.

Cons: Bait and switch, charged way more than agreed to, contacting corporate

Reviewed May 2021

review from
6,0

Pros: The vehicle was what we expected and the drop off was easy

Cons: The female agent at the counter was not friendly and did NOT explain anything. We were asked if we thought we would be traveling through a toll. We told her possibly. She said we would need to get the toll package. She never explained that it was a daily rate and if you did not use it you would not be refunded. We went through 1 toll and it cost us $71.94 because we were not told that it would not be refunded. Will never use Fox Rental again.

Reviewed May 2021

review from
6,0

Pros: yes staff was nice.

Cons: don't know why we were charged almost $800.00 more than we already paid in advance.

Reviewed May 2021

review from
5,2

Pros: Staff friendly

Cons: The brakes in this car are dangerous and need to be fixed! It’s a deathtrap

Reviewed Apr 2021

review from
4,8

Pros: The vehicle was new and clean.

Cons: When looking for a fair priced vehicle, we knew we at least wanted a compact SUV (Jeep Compass or similar) which is what we ended up choosing. Both my mom and I drive SUVs and felt more comfortable driving a bigger vehicle, plus we were down there for an event in which we would need a lot of room for decorations, etc. When at the fox rental dealership, the attendant was very rude. She explained how she was giving us an upgrade by giving us a newer vehicle (Toyota Camry)... we immediately said we would like a compact SUV since that is what we were purchasing, and she proceeded to tell us that they didn’t have any on the lot and the closest she could get is a Kia Soul (which was smaller than the camry we were offered). We would book through kayak again but NEVER go through fox rental unless Absolutely needed. I understand that customer service can be rough but it isn’t necessary to treat paying guests with an attitude or being rude when questioned about a rental.

Reviewed Apr 2021

review from
6,0

Cons: I was upsold without being told of the increased cost. They made it sound as if both vehicles were the same price and they were suggesting a change to simply better my experience.

Reviewed Apr 2021

review from

Rated no. 11

E-Z Rent-A-Car

5,7 Okay (55 reviews)

1 location at Fort Myers SW Florida Intl Airport

╳

E-Z Rent-A-Car reviews

Car hire locations

E-Z Rent-A-Car

Locations at Fort Myers SW Florida Intl Airport

14500 Global Parkway

+1 239 244 8685

Monday	06:00 - 23:00
Tuesday	06:00 - 23:00
Wednesday	06:00 - 23:00
Thursday	06:00 - 23:00
Friday	06:00 - 23:00
Saturday	06:00 - 23:00
Sunday	06:00 - 23:00

All E-Z Rent-A-Car reviews

E-Z Rent-A-Car reviews at Fort Myers SW Florida Intl Airport

Recent reviews

All reviews
Positive
Neutral
Negative

3,6

Pros: The car was nice

Cons: The customer service was horrible

Reviewed Aug 2019

review from
2,0

Pros: They never picked me up at the airport or answered their phone

Reviewed Feb 2019

review from
4,8

Cons: The sales representative was very misleading and continuously trying to up sell products . After we received our final invoice via email, there was a $67 charge for adding an extra driver . We were never informed about this charge . The representative simply said , maybe you should have your wife’s drivers license on file in case she wants to drive . We agreed and provided it not knowing there was a charge.

Reviewed Feb 2019

review from
10,0

Pros: Staff friendly drop off easy

Cons: More people at desk

Reviewed Feb 2019

review from
2,0

Cons: I called the number to be picked up and no one ever called me back. I never did get a rental car

Reviewed Feb 2019

review from
2,0

Pros: No comment. A car was not received so I did not return a car here.

Reviewed Mar 2018

review from
4,4

Cons: The customer service was terrible. Rude and acted like they were doing me a favor.

Reviewed Jun 2017

review from
9,6

Great Customer Service - affordable prices

Pros: Picking up the car was a great experience! Rachel was very accommodating even though I booked the car for the incorrect time. She was able to get me a car quickly, and kept the same price as I had originally booked even though it was a different car. Drop off was easy and the shuttle was quick and efficient both there and back. I would definitely use this company again!

Cons: The car was a little on the smelly side, but otherwise everything was great.

Reviewed Jun 2017

review from
10,0

It was so EZ

Pros: Only needed a car for a few hours and got an upgrade. Wasn't a free upgrade but the pricing was reasonable for a convertible to zip around in the Florida sun for a few hours. Would definitely recommend. Shuttle runs every 15-20 mins to RSW.

Reviewed Apr 2017

review from
8,8

Great value, but not without a few issues

Pros: The vehicle was nice and almost half the price of other car rental companies we looked at.

Cons: We waited a long time for the shuttle to arrive. The company also did not answer the phone when we tried calling. I called the next day several times and they did not answer then, either.

Reviewed Nov 2016

review from
3,2

Bad Experience

Pros: good price

Cons: bad service car dirty key didnt work charger didnt work long wait at pickup no washer fluid

Reviewed Nov 2016

review from
2,0

It was a horrible expirence

Pros: Nothing

Cons: How the deposit we was not shown

Reviewed Nov 2016

review from

10,0

Pros: Staff friendly drop off easy

Cons: More people at desk

Reviewed Feb 2019

review from
9,6

Great Customer Service - affordable prices

Pros: Picking up the car was a great experience! Rachel was very accommodating even though I booked the car for the incorrect time. She was able to get me a car quickly, and kept the same price as I had originally booked even though it was a different car. Drop off was easy and the shuttle was quick and efficient both there and back. I would definitely use this company again!

Cons: The car was a little on the smelly side, but otherwise everything was great.

Reviewed Jun 2017

review from
10,0

It was so EZ

Pros: Only needed a car for a few hours and got an upgrade. Wasn't a free upgrade but the pricing was reasonable for a convertible to zip around in the Florida sun for a few hours. Would definitely recommend. Shuttle runs every 15-20 mins to RSW.

Reviewed Apr 2017

review from
8,8

Great value, but not without a few issues

Pros: The vehicle was nice and almost half the price of other car rental companies we looked at.

Cons: We waited a long time for the shuttle to arrive. The company also did not answer the phone when we tried calling. I called the next day several times and they did not answer then, either.

Reviewed Nov 2016

review from

3,6

Pros: The car was nice

Cons: The customer service was horrible

Reviewed Aug 2019

review from
2,0

Pros: They never picked me up at the airport or answered their phone

Reviewed Feb 2019

review from
4,8

Cons: The sales representative was very misleading and continuously trying to up sell products . After we received our final invoice via email, there was a $67 charge for adding an extra driver . We were never informed about this charge . The representative simply said , maybe you should have your wife’s drivers license on file in case she wants to drive . We agreed and provided it not knowing there was a charge.

Reviewed Feb 2019

review from
2,0

Cons: I called the number to be picked up and no one ever called me back. I never did get a rental car

Reviewed Feb 2019

review from
2,0

Pros: No comment. A car was not received so I did not return a car here.

Reviewed Mar 2018

review from
4,4

Cons: The customer service was terrible. Rude and acted like they were doing me a favor.

Reviewed Jun 2017

review from
3,2

Bad Experience

Pros: good price

Cons: bad service car dirty key didnt work charger didnt work long wait at pickup no washer fluid

Reviewed Nov 2016

review from
2,0

It was a horrible expirence

Pros: Nothing

Cons: How the deposit we was not shown

Reviewed Nov 2016

review from

Rated no. 12

Easirent

4,7 Okay (50 reviews)

1 location at Fort Myers SW Florida Intl Airport

╳

Easirent reviews

Car hire locations

Easirent

Locations at Fort Myers SW Florida Intl Airport

14500, Global Parkway

+1 239 666 3090

Monday	06:00 - 22:00
Tuesday	06:00 - 22:00
Wednesday	06:00 - 22:00
Thursday	06:00 - 22:00
Friday	06:00 - 22:00
Saturday	06:00 - 22:00
Sunday	06:00 - 22:00

All Easirent reviews

Easirent reviews at Fort Myers SW Florida Intl Airport

Recent reviews

All reviews
Positive
Neutral
Negative

2,0

Pros: Nothing. Actually fraudulent

Cons: They are too far come to fix.

Reviewed May 2021

review from
3,6

Pros: Cheaper than other rentals.

Cons: Car smelled terrible, like smoke. Tire went flat when sat overnight after I picked it up. Car was not clean and was embarrassingly damaged on the outside. The shuttle took about an hour to get us back to the airport.

Reviewed May 2021

review from
8,4

Cons: Nothing. Rep was so busy and kept composure, he was pleasant and efficient. Customers can be impatient and rude, but he (easirent’s employee) remained cheery and professional. Kudos! Great value, and the car ran great!

Reviewed May 2021

review from
2,0

Pros: Shuttle at airport never picked us up to get car

Cons: Shuttle never picked us up

Reviewed Apr 2021

review from
7,6

Pros: Liked the price, liked the car, liked the friendly counter-person, liked the shuttle driver (when he finally arrived to pick us up at the airport).

Cons: The wait-time at the airport for the shuttle to this off-premises rental facility was quite long. We waited a half-hour, but the people who had flown in before us waited over 45 minutes for the shuttle. When the shuttle finally arrived, a bunch of hot, sweaty people squashed onto it, because no-one wanted to wait another 45 minutes for the next trip. (There appeared to be only one shuttle, and the facility was almost 15 minutes from the airport. There was NO WAY one shuttle could run every fifteen minutes!!!).

Reviewed Apr 2021

review from
2,0

Pros: Nothing , The guy at the counter was on a real Power trip .

Cons: Hire some friendly people that are willing to help you. The guy at the counter , said his name was David Guzman . He was the most rude, inconsiderate person I have ever met . He tried to rip us off because we were late picking up the car, (Flight Delays) He wanted to charge $180.00 more than the agreed upon price . The couple behind us was literally 1 minute late and he told them the same thing . When I didn't agree to his "new" price he said he was cancelling our rental . Right there in the office I rebooked it again on my phone and showed him my new confirmation number , He refused to honor the new booking . Long story short , We got an UBER and went to another rental agency where we received exceptionally friendly treatment . I will NEVER rent from Easirents .

Reviewed Apr 2021

review from
4,0

Pros: They were helpful with getting me going after my flight was delayed.

Cons: The car wreaked of weed. It was absolutely overwhelming and was miserable driving the vehicle for 2 days.

Reviewed Apr 2021

review from
8,0

Pros: Drop off and shuttle was easy

Cons: Selection of re tal cars. I had reserved a standard SUV however there were none available that had been cleaned and washed, so I was forced to rent a truck and was charged an additional $30/day despite having called and confirmed my need for a standard SUV.

Reviewed Apr 2021

review from
9,2

Pros: Drop off was easy

Cons: The price!

Reviewed Apr 2021

review from
4,0

Pros: The younger man at the fort Myers location was extremely rude on the phone when I called to inquire on the excessive wait time for the shuttle and the. Was rude in the transaction at pick up and drop off.

Cons: I had completed the paperwork in my name and listed my fiancé as the driver. I had proof of insurance but he would not transfer the paperwork to my name and charged us the liability as well as the optional insurance costing us over $300 more. I tried to call after I got the paperwork hours later but could get anyone.

Reviewed Apr 2021

review from
6,8

Pros: Easy transactions

Cons: Car cleanliness

Reviewed Apr 2021

review from
2,0

Cons: Shuttle is too small and doesn’t run that often. We watched multiple shuttles of other companies do a couple loops be ours. Not enough staff in the office. Long lines and dirty cars. Absolutely terrible company

Reviewed Mar 2021

review from

9,2

Pros: Drop off was easy

Cons: The price!

Reviewed Apr 2021

review from

8,4

Cons: Nothing. Rep was so busy and kept composure, he was pleasant and efficient. Customers can be impatient and rude, but he (easirent’s employee) remained cheery and professional. Kudos! Great value, and the car ran great!

Reviewed May 2021

review from
7,6

Pros: Liked the price, liked the car, liked the friendly counter-person, liked the shuttle driver (when he finally arrived to pick us up at the airport).

Cons: The wait-time at the airport for the shuttle to this off-premises rental facility was quite long. We waited a half-hour, but the people who had flown in before us waited over 45 minutes for the shuttle. When the shuttle finally arrived, a bunch of hot, sweaty people squashed onto it, because no-one wanted to wait another 45 minutes for the next trip. (There appeared to be only one shuttle, and the facility was almost 15 minutes from the airport. There was NO WAY one shuttle could run every fifteen minutes!!!).

Reviewed Apr 2021

review from
8,0

Pros: Drop off and shuttle was easy

Cons: Selection of re tal cars. I had reserved a standard SUV however there were none available that had been cleaned and washed, so I was forced to rent a truck and was charged an additional $30/day despite having called and confirmed my need for a standard SUV.

Reviewed Apr 2021

review from
6,8

Pros: Easy transactions

Cons: Car cleanliness

Reviewed Apr 2021

review from

2,0

Pros: Nothing. Actually fraudulent

Cons: They are too far come to fix.

Reviewed May 2021

review from
3,6

Pros: Cheaper than other rentals.

Cons: Car smelled terrible, like smoke. Tire went flat when sat overnight after I picked it up. Car was not clean and was embarrassingly damaged on the outside. The shuttle took about an hour to get us back to the airport.

Reviewed May 2021

review from
2,0

Pros: Shuttle at airport never picked us up to get car

Cons: Shuttle never picked us up

Reviewed Apr 2021

review from
2,0

Pros: Nothing , The guy at the counter was on a real Power trip .

Cons: Hire some friendly people that are willing to help you. The guy at the counter , said his name was David Guzman . He was the most rude, inconsiderate person I have ever met . He tried to rip us off because we were late picking up the car, (Flight Delays) He wanted to charge $180.00 more than the agreed upon price . The couple behind us was literally 1 minute late and he told them the same thing . When I didn't agree to his "new" price he said he was cancelling our rental . Right there in the office I rebooked it again on my phone and showed him my new confirmation number , He refused to honor the new booking . Long story short , We got an UBER and went to another rental agency where we received exceptionally friendly treatment . I will NEVER rent from Easirents .

Reviewed Apr 2021

review from
4,0

Pros: They were helpful with getting me going after my flight was delayed.

Cons: The car wreaked of weed. It was absolutely overwhelming and was miserable driving the vehicle for 2 days.

Reviewed Apr 2021

review from
4,0

Pros: The younger man at the fort Myers location was extremely rude on the phone when I called to inquire on the excessive wait time for the shuttle and the. Was rude in the transaction at pick up and drop off.

Cons: I had completed the paperwork in my name and listed my fiancé as the driver. I had proof of insurance but he would not transfer the paperwork to my name and charged us the liability as well as the optional insurance costing us over $300 more. I tried to call after I got the paperwork hours later but could get anyone.

Reviewed Apr 2021

review from
2,0

Cons: Shuttle is too small and doesn’t run that often. We watched multiple shuttles of other companies do a couple loops be ours. Not enough staff in the office. Long lines and dirty cars. Absolutely terrible company

Reviewed Mar 2021

review from

Advance Car And Truck Rental

1 location at Fort Myers SW Florida Intl Airport

╳

Car hire locations

Advance Car And Truck Rental

Locations at Fort Myers SW Florida Intl Airport

14500 Global Parkway

+1 239 244 8685

Europcar

1 location at Fort Myers SW Florida Intl Airport

╳

Car hire locations

Europcar

Locations at Fort Myers SW Florida Intl Airport

Please Go To Fox Counter

+1 239 785 3040

Florida Van Rentals

1 location at Fort Myers SW Florida Intl Airport

╳

Car hire locations

Florida Van Rentals

Locations at Fort Myers SW Florida Intl Airport

11000 Terminal Access Rd

+1 407 438 8010

keddy by Europcar

1 location at Fort Myers SW Florida Intl Airport

╳

Car hire locations

keddy by Europcar

Locations at Fort Myers SW Florida Intl Airport

Go To Baggage Claims At Door 1 And- Once There Dial 2 For Advantage

Right Cars

1 location at Fort Myers SW Florida Intl Airport

╳

Car hire locations

Right Cars

Locations at Fort Myers SW Florida Intl Airport

Fort Myers Airport

Sixt

1 location at Fort Myers SW Florida Intl Airport