Book Payless hire cars in Omaha

Omaha, NE, United States
Sep 30 — Oct 7
Same drop-off
Omaha, NE, United States
Fri 30/9
Noon
Fri 7/10
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Omaha

Overall rating7.6 GoodBased on 85 reviews
Cleanliness
7.8
Comfort
8.0
Overall
7.6
Pick-up/Drop-off
7.6
Value for money
7.7

Recent reviews

Traveller rating
22
7
4
9
0
Find reviews that mention:
10.0
all went very wellReviewed Jun 22 2022
review fromkayak
10.0
The employees were great and very kind.Reviewed Oct 11 2021
review fromkayak
10.0
Appreciated small SUV style Ford EcoSport for travelling, had just enough space for all our luggage. Didn't have great gas mileage but very good otherwise (comfort, driveability, storage space, flexibility of putting back seats down for luggage, etc.)Reviewed Sep 24 2021
review fromkayak
10.0
Everything was great.Reviewed Aug 4 2021
review fromkayak
8.0
Pros:Staff was extremely helpful. No frowns. No hassles. Just customer-service oriented.Cons:We arrrived at the Avis/Payless counter at 6 pm. Only ONE rep for both companies. When we checked our car for scratches, there were several, so we had to flag a Payless rep. She was excellent - immediately went to get another car and made sure we were satisfied. HOWEVER, the car obviously hadn't been washed. We didn't mind, but. . .Reviewed Jun 30 2021
review fromkayak
2.0
Pros:The vehicle was awesomeCons:I was late, called 7 times to the local branch, but it kept going to the call center. The call center didn't have the answer and ended up costing me double because nobody could answer a phone call. Did talk to a manager that told me they were closed and have it returned by opening og the next day, that was a lie so now I will be filing complaints with every office i can, starting with bbb and file a claim with to get a refund.Reviewed Jun 5 2021
review fromkayak
6.0
Pros:Counter Staff was amazing. Very customer oriented at the time of rental.Cons:Car smelled of marijuana once it sat out in the sun. I called this in Day 1 after the car was sitting in the sun and the smell was overwhelming. As soon as I got through being on hold the representative told me they noted the smell to my account and then they hung up. I wanted to swap cars, but I did not have time to call back as I was travelling on business. Then when I returned the car they emailed me my receipt. Upon review of the receipt I was charged for a tank of gas when I had turned the car in with a full tank. Called the local number on my receipt ... Put on hold..... Then hold again for them to verify .... "They made a note and corporate would email me in 3 to 5 days, the charges are already in." So in a nutshell dirty car and overcharged.Reviewed Aug 17 2020
review fromkayak
10.0
Pros:The new Nissan Pathfinder was the best rental car I've driven, great choice! I needed something bigger than a mid-size SUV, but I didn't want a big Tahoe or Suburban, so the Pathfinder was the perfect size and a wonderful leather interior. I'll be back hoping to get the same in the future!Cons:Nothing!Reviewed Jul 27 2020
review fromkayak
9.2
Pros:Desk agent was knowledgeable, professional, and couteous with no pressure or upselling. Return check-in very quick and Return agent pointed out that since I filled up the tank which was higher that when I picked up the vehicle i would receive an adjustment at the "counter" so I was not over chargedCons:Price seemed unusually high @$89/dayReviewed Jul 20 2019
review fromkayak
10.0
Cons:Everything was quick and easy. I got a car upgrade b/c they were out of economy size, so I was very pleased.Reviewed May 25 2019
review fromkayak
5.2
Lost a future customer over $5Cons:I picked Payless because they said they were based at the terminal (Omaha) and the others mentioned a shuttle. Payless had a desk at the terminal but it was not staffed and instead had directions to the same shuttle as all of the others. Plus it is a bit of a pet peeve when customer service agents finish their conversation with each other before attending to the needs of the customer. Also I had asked for an extra hour on the rental to finish up my conference for which I was willing to pay the hourly rate of $5. They said if I was 1 minute over I would have to pay for an extra day. I left my conference early to get it there on time (3 minutes early). Instead of them getting a little extra for the hour, they got no extra, and they got one less customer for life over $5.Reviewed Feb 26 2018
review fromkayak
2.0
Will never rent from them again.Cons:Car battery died not once, but twice in three days s was quoted $81 including taxes and fees, ended up being just over $200. Dropped off the car and was asked about a chip in the windshield, one that was there when i picked up the car. Total nightmare, will never rent from them again.Reviewed Feb 13 2018
review fromkayak

Where can I find Payless hire cars in Omaha?

4501 Abbott Drive, Payless car hires

Address

4501 Abbott Drive

Hours

Wednesday07:30 - 23:5900:00 - 01:00
Sunday08:00 - 23:5900:00 - 01:00
Saturday08:00 - 23:5900:00 - 01:00
Tuesday00:00 - 01:0007:30 - 23:59
Thursday00:00 - 01:0007:30 - 23:59
Monday07:30 - 23:5900:00 - 01:00
Friday07:30 - 23:5900:00 - 01:00

Phone

+1 402 342 4964

Good to know

Most popular location

4501 Abbott Drive

FAQs about hiring a car from Payless in Omaha