Book Payless hire cars in Omaha

Omaha, NE, United States
Oct 3 — Oct 10
Omaha, NE, United States
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Omaha

Overall rating6.4 GoodBased on 49 reviews
Cleanliness
6.5
Comfort
6.6
Overall
6.4
Pick-up/Drop-off
6.8
Value for money
6.8

Recent reviews

Traveller rating
4
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Find reviews that mention:
5.2
Lost a future customer over $5Cons:I picked Payless because they said they were based at the terminal (Omaha) and the others mentioned a shuttle. Payless had a desk at the terminal but it was not staffed and instead had directions to the same shuttle as all of the others. Plus it is a bit of a pet peeve when customer service agents finish their conversation with each other before attending to the needs of the customer. Also I had asked for an extra hour on the rental to finish up my conference for which I was willing to pay the hourly rate of $5. They said if I was 1 minute over I would have to pay for an extra day. I left my conference early to get it there on time (3 minutes early). Instead of them getting a little extra for the hour, they got no extra, and they got one less customer for life over $5.Reviewed Feb 26 2018
review fromkayak
10.0
Pros:The new Nissan Pathfinder was the best rental car I've driven, great choice! I needed something bigger than a mid-size SUV, but I didn't want a big Tahoe or Suburban, so the Pathfinder was the perfect size and a wonderful leather interior. I'll be back hoping to get the same in the future!Cons:Nothing!Reviewed Jul 27 2020
review fromkayak
6.0
Pros:Counter Staff was amazing. Very customer oriented at the time of rental.Cons:Car smelled of marijuana once it sat out in the sun. I called this in Day 1 after the car was sitting in the sun and the smell was overwhelming. As soon as I got through being on hold the representative told me they noted the smell to my account and then they hung up. I wanted to swap cars, but I did not have time to call back as I was travelling on business. Then when I returned the car they emailed me my receipt. Upon review of the receipt I was charged for a tank of gas when I had turned the car in with a full tank. Called the local number on my receipt ... Put on hold..... Then hold again for them to verify .... "They made a note and corporate would email me in 3 to 5 days, the charges are already in." So in a nutshell dirty car and overcharged.Reviewed Aug 17 2020
review fromkayak
8.0
Pros:Staff was extremely helpful. No frowns. No hassles. Just customer-service oriented.Cons:We arrrived at the Avis/Payless counter at 6 pm. Only ONE rep for both companies. When we checked our car for scratches, there were several, so we had to flag a Payless rep. She was excellent - immediately went to get another car and made sure we were satisfied. HOWEVER, the car obviously hadn't been washed. We didn't mind, but. . .Reviewed Jun 30 2021
review fromkayak
2.0
Pros:The vehicle was awesomeCons:I was late, called 7 times to the local branch, but it kept going to the call center. The call center didn't have the answer and ended up costing me double because nobody could answer a phone call. Did talk to a manager that told me they were closed and have it returned by opening og the next day, that was a lie so now I will be filing complaints with every office i can, starting with bbb and file a claim with to get a refund.Reviewed Jun 5 2021
review fromkayak
8.4
Cons:Would have preferred vehicle shown in advert. Nissan ---- Ford from Avis was not good. Uncomfortable, hard to understand display. Rental price was high, even for Thanksgiving. Not sure I will rent againReviewed Dec 1 2015
review fromkayak
2.0
Smoke free car is great and all but...Pros:It was a clean car, they nailed the easy partCons:My car was upgraded from what I reserved which I paid for in fees. They charged me for an extra day. I was told of exorbitant under 25 fee all while a staff member attempted to jump and slide over the counter. You would think cars that require someone over the age of 25 to drive would also have such age requirements of the people renting them and asking for such fees.Reviewed Jun 21 2017
review fromkayak
6.8
Cons:Smelled of cigarette smokeReviewed Dec 13 2015
review fromkayak
7.6
Pros:Paper work and contract was OK. Daily rate for OMAHA was highCons:Tried to get the featured vehicle (toyota Yaris). There were no apparent choices. Ended up with a small US vehicle.Reviewed Jul 22 2016
review fromkayak
10.0
Pros:Friendly and fast serviceReviewed Apr 7 2016
review fromkayak
9.6
excellent vehicle, super price, great employees!Pros:Loved the car! Pickup and delivery were smooth and easy! Loved the woman at the pickup counter, so helpful and nice. Will definitely use payless for my future rentalsCons:No problems at allReviewed Jun 5 2016
review fromkayak
8.8
Cons:The passenger seat had ugly stains. It just looked terrible.Reviewed Aug 23 2016
review fromkayak

Where can I find Payless hire cars in Omaha?

4501 Abbott Drive, Payless car hires

Address

4501 Abbott Drive

Hours

Monday08:00 - 23:59
Tuesday08:00 - 23:59
Wednesday08:00 - 23:59
Thursday08:00 - 23:59
Friday08:00 - 23:59
Saturday08:00 - 23:59
Sunday08:00 - 23:59

Phone

+1 402 342 4964

Good to know

Most popular location

4501 Abbott Drive

Most popular car type

Supplier choice

Top tips for hiring a car from Payless in Omaha

  • Supplier choice car hires from Payless in Omaha are around 41% cheaper than other car types, on average

FAQs about hiring a car from Payless in Omaha

  • Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Payless in Omaha.

  • Payless has 1 car hire location in Omaha. Take a look at our Payless hire location map to find the best car hires near you.

  • Yes

  • Yes