Car hire companies that offer shuttle or pick-up services from Lincoln airport to off-airport locations include Alamo, Avis, Budget, Enterprise Rent-A-Car, Hertz, and National.
Pros:Very convenient pickup and drop-off. Drop-off was literally right outside the terminal. In addition I was upgraded without asking!
Cons:i booked a compact through kayak at $48.18. when i went to pick up the car 15 minutes later, they said they didn't have a compact and i had to pay nearly double to get a different car since i couldn't wait nearly 3 hours for a compact to be returned. If i was able to book at compact, one should have been available or Avis should have honored the price.
Pros:Efficiency and ease
Cons:Was billed more than quoted. Returned within quoted window somehow bill was quoted $360-$399 was billed $428. Returned full and on time - clueless why.
Cons:The fact I couldn't pay for it and have a 2nd driver pick it up was absolute BS.
8,0 Very Good
Cons:Be transparent about rates and charges.
Pros:They said there was a car that I booked.
Cons:Actually having the car I booked. Could have answered the phone when I called.
Pros:The car was very clean and comfortable.
Cons:The Hertz agent was not available when I arrived to pick up the vehicle, and when she finally came to the front desk, she did not print a lease agreement or show me to the car; I had to walk across the street and find it myself.
Pros:Customer service was excellent! I made an error on my reservation and the counter agent was extremely helpful and changed my reservation. Not only was he efficient, he was very personable! Location was convenient.
Cons:The fact they slapped a $200 deposit on an insured car and would not take anything but credit card for it. I know this is common practice with rental cars but it is absurd and inexcusable. A customer who pays for insurance shouldn't have to deal with an unannounced last minute addition to the cost.
Pros:It is easy and professional to obtain a rental car as needed. Excellent job!
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