10.0
Checkout process was quick and easy. Good selection of vehicles to meet my needs.Reviewed Oct 17 2022
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10.0
Super friendly staff! Free upgrade, great price, convenient location...would definitely use them again!Reviewed Sep 27 2022
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10.0
Pros:Staff was super friendly.Cons:I thought I was booking at the airport, but the reservation was for an off site location. Luckily the great staff was able to move the reservation to the airport location. So it all worked out.Reviewed May 21 2021
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10.0
Pros:Friendly and helpful staff.Cons:Vehicle was new and clean but it did have a bag from a previous renter that hadn’t been removed.Reviewed Apr 26 2021
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10.0
Pros:YesReviewed Mar 1 2021
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2.0
Cons:Reserved a van for my family. They did not have one and simply said sorry and wanted to be sure I canceled my reservation. Gee, thanks.Reviewed Aug 3 2020
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9.2
Pros:Understaffed but still short wait Gave me a much larger SUVCons:Only one person covering return both inspections and paperworkReviewed Oct 11 2019
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5.6
Pros:You allowed me to book a pickup/drop off time that was at the end of that location’s normal working hours. They changed my pickup and drop off location. To the airport. The airport location completely changed my reserved vehicle type to something “not similar” and less fuel efficient.Cons:Fulfill any one of the promises made in the reservation... changed pickup location, wrong car type, changed drop off location. Clerk was rather rude when I asked why I couldn’t have what I reserved.Reviewed Aug 15 2019
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4.0
Pros:The lady at the desk was nice but I was very unhappyCons:This is the second time that Budget has not had the car I requested. I was going to see my 95 yr old dad. I ordered a family type car. The did not have one. I was offered a Jeep Cheroke or a Pickup truck. I told them my dad could not get in or out. So I ended up with a Dodge Charger. Not what I wantReviewed Aug 2 2019
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9.2
Cons:Desk staff at initial pickup unprofessional and immature, seemed somewhat poorly trained. Maybe they were training a new team member?Reviewed Jul 16 2019
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2.0
Pros:The car that smelled like horse poop and they wouldn’t even change itCons:Everything including the personnel that needs to be retrained againReviewed Jun 23 2019
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10.0
Quick and easy for a changePros:Quick service and no hidden fees or final bill changesCons:NothingReviewed Oct 22 2018
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