Best Ottawa hotels near Ottawa City Hall
With a stay at Swiss Hotel, you'll be centrally located in Ottawa, within a 10-minute walk of Rideau Centre and Shaw Centre. Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Planning an event in Ottawa? This hotel has 450 square feet (42 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.




Overall 9,0 Excellent
Based on 321 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Excellent
9,2
Pros: Atmosphere
Excellent
10,0
Pros: The breakfast was delicious and there was lots of selection to tempt everyone's taste buds. Our host greeted us warmly, and it felt more like a fancy bed and breakfast than a hotel. Enjoyed an easy walk to the ByWard Market.
Good
7,0
Pros: The rooms were amazing ! Bed is so comfortable. The architecture of the building and rooms were so well designed.
Excellent
10,0
Pros: The breakfast was awesome! There were so many different food options, from breads to cheeses, to cereals, and so on. The host, Sabina, makes the eggs and french toast herself, fresh!
Excellent
10,0
Pros: Lovely Euro-style modern decor. Staff was very pleasant. Comfortable bed and great linens.
Good
7,0
Pros: Did not participate in breakfast. Location is great. Close to Ottawa U and Rideau Centre.
Excellent
9,6
Pros: Location, clean place, nice staff
Excellent
8,0
Pros: Good location, comfortable room, friendly welcome at reception, very nice breakfast.
Details
Reviews
Overall 9,0 Excellent
Based on 321 reviews
Food
10,0
Cleanliness
9,8
Service
9,2
Location
9,2
Vibe
9,0
Breakfast
8,6
Room
7,8
Amenities
4,4
Cleanliness
9,8
Location
9,1
Service
9,0
Breakfast
8,9
Room
7,8
Comfort
5,5
Amenities
4,2
Service
9,3
Location
9,3
Breakfast
8,8
Room
7,5
Location
9,1
9,2 Excellent
Pros: Atmosphere
Cons: Having to advise night before for the breakfast More coffee choices
10,0 Excellent
Pros: The breakfast was delicious and there was lots of selection to tempt everyone's taste buds. Our host greeted us warmly, and it felt more like a fancy bed and breakfast than a hotel. Enjoyed an easy walk to the ByWard Market.
Cons:
7,0 Good
Pros: The rooms were amazing ! Bed is so comfortable. The architecture of the building and rooms were so well designed.
Cons: There were 2 staffs. While one was polite, respectful and nice, the other was strangely rude and sarcastic. We had problems with the heating system, and I was surprised the staff was sarcastic when showing me how it works. Perhaps I did not understand the sense of humor.
10,0 Excellent
Pros: The breakfast was awesome! There were so many different food options, from breads to cheeses, to cereals, and so on. The host, Sabina, makes the eggs and french toast herself, fresh!
Cons: There was absolutely nothing not to like. The place was fantastic
10,0 Excellent
Pros: Lovely Euro-style modern decor. Staff was very pleasant. Comfortable bed and great linens.
Cons:
7,0 Good
Pros: Did not participate in breakfast. Location is great. Close to Ottawa U and Rideau Centre.
Cons: Friday night was noisy outside and heard voices until 2 am. Was unable to have cable or tv working, however did not asked for assitance.
9,6 Excellent
Pros: Location, clean place, nice staff
Cons: My bed would squeak whenever I moved a little bit. I have a very light sleep, so I was NOT happy about it. But that was the only thing.
8,0 Excellent
Pros: Good location, comfortable room, friendly welcome at reception, very nice breakfast.
Cons: No place to hang up coats in the room. Small bathroom with too little space to hang up towels for 3 people.
With a stay at Swiss Hotel, you'll be centrally located in Ottawa, within a 10-minute walk of Rideau Centre and Shaw Centre. Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Planning an event in Ottawa? This hotel has 450 square feet (42 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
No matter your reason for visiting Ontario, Canada, whether business or leisure, The Westin Ottawa is dedicated to making your stay in downtown Ottawa a great one. Our modern hotel is located in the Ottawa business district across from the lovely Rideau Canal. Host your next conference or event in our dynamic venues featuring state-of-the-art AV equipment and expert planning services. Our renowned Shore Club restaurant is a popular dining choice for hotel guests and Ottawa locals alike. Stay active with a number of stimulating activities at the hotel, including a swim in our indoor heated pool, a workout at our modern fitness center, or a game of squash on our private courts. Enjoy a restful night's sleep in our refined hotel rooms with enriching amenities and stunning views of the Ottawa cityscape.




Overall 8,9 Excellent
Based on 3 178 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,0
Pros: Location
Excellent
10,0
Pros: Location
Excellent
8,0
Pros: its location & proximity to the downtown.
Excellent
10,0
Pros: location - it is in the heart of everything
Excellent
9,2
Pros: I liked that it was very clean and the bed was very comfortable.
Excellent
9,0
Pros: The staff and tjhe pool.
Excellent
10,0
Pros: The restaurant, the breakfast and staff were excellent
Excellent
10,0
Pros: The breakfast we ate was at the “express” counter. The toasted bagel, fruit & coffee was tasty. I appreciated being able to rent some workout clothing, as I forgot my gear, except that I did have my own running shoes. We also enjoyed the free apples provided in a few locations near the elevators.
Excellent
10,0
Pros: Perfect location, room had a great view.
Okay
5,0
Pros: View was not good
Excellent
8,8
Pros: The location and the cleanliness
Excellent
9,0
Pros: location was perfect for our events
Details
Reviews
Overall 8,9 Excellent
Based on 3 178 reviews
Location
9,1
Service
8,8
Food
8,8
Room
8,0
WiFi
7,0
Breakfast
6,5
Value
4,5
Service
8,9
Location
8,9
Room
6,9
Breakfast
6,4
WiFi
4,8
Value
4,1
Location
9,1
Service
8,8
Comfort
7,2
Room
6,9
Value
4,4
Location
9,3
Service
8,5
Cleanliness
7,6
Room
7,1
Location
9,3
Service
8,8
Room
7,8
8,0 Excellent
Pros: Location
Cons: After the daily room service we were not provided with refills for the coffee, tea and milk
10,0 Excellent
Pros: Location
Cons: Pillow
8,0 Excellent
Pros: its location & proximity to the downtown.
Cons: Self parking very difficult
10,0 Excellent
Pros: location - it is in the heart of everything
Cons: a bit difficult getting in and out with car.
9,2 Excellent
Pros: I liked that it was very clean and the bed was very comfortable.
Cons: I didn't like the fact that they're was no continental breakfast included.
9,0 Excellent
Pros: The staff and tjhe pool.
Cons: More flexible check out time
10,0 Excellent
Pros: The restaurant, the breakfast and staff were excellent
Cons:
10,0 Excellent
Pros: The breakfast we ate was at the “express” counter. The toasted bagel, fruit & coffee was tasty. I appreciated being able to rent some workout clothing, as I forgot my gear, except that I did have my own running shoes. We also enjoyed the free apples provided in a few locations near the elevators.
Cons:
10,0 Excellent
Pros: Perfect location, room had a great view.
Cons:
5,0 Okay
Pros: View was not good
Cons:
8,8 Excellent
Pros: The location and the cleanliness
Cons: Breakfast was not included
9,0 Excellent
Pros: location was perfect for our events
Cons: room is about ready for a reno. Still good, starting to show age, however. 7/10 room style.
No matter your reason for visiting Ontario, Canada, whether business or leisure, The Westin Ottawa is dedicated to making your stay in downtown Ottawa a great one. Our modern hotel is located in the Ottawa business district across from the lovely Rideau Canal. Host your next conference or event in our dynamic venues featuring state-of-the-art AV equipment and expert planning services. Our renowned Shore Club restaurant is a popular dining choice for hotel guests and Ottawa locals alike. Stay active with a number of stimulating activities at the hotel, including a swim in our indoor heated pool, a workout at our modern fitness center, or a game of squash on our private courts. Enjoy a restful night's sleep in our refined hotel rooms with enriching amenities and stunning views of the Ottawa cityscape.
Ideally located in the heart of downtown Ottawa, overlooking Confederation Park and the National Arts centre. Lord Elgin is steps away from the Rideau Canal; the world's longest skating rink in the winter and a beautiful waterway in the summer; the Shaw Centre, Parliament Buildings, and Ottawa Rideau Centre.




Overall 8,8 Excellent
Based on 4 671 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6,0
Pros: Friendly staff, great food and location was wonderful.
Excellent
10,0
Pros: Nice quiet classic hotel. Valet parking well done. All facilities very clean . location is perfect for weekend exploring all Ottawa has to offer. Close to National Art center and an easy walk to the Byward. Fewer screaming kids in pool than other hotels
Excellent
8,0
Pros: Wonderful view, staff were very helpful, excellent location.
Excellent
10,0
Pros: It was fantastic
Excellent
9,0
Pros: the location
Excellent
10,0
Pros: The staff is extremely pleasant, courteous and helpful.
Excellent
9,0
Pros: Great location, great service, very clean rooms.
Excellent
8,0
Pros: I liked best the Starbucks on site.
Excellent
10,0
Pros: The room, the pool, the closeness to downtown
Excellent
10,0
Pros: Solid reputation; refined; quiet; everything "worked" well in the hotel room and in the common areas; taxis outside just about all the time; excellent dining at Grill 41; location in downtown Ottawa was excellent; friendly staff; Starbuck's in lobby.
Excellent
9,0
Pros: The room and service was excellent. Location of Lord Elgin was excellent and we were able to see many sites.
Excellent
10,0
Pros: Staff was friendly and very helpful. The location was ideal.
Details
Reviews
Overall 8,8 Excellent
Based on 4 671 reviews
Location
9,4
Service
9,1
Room
7,7
WiFi
7,2
Breakfast
5,5
Value
5,2
Location
8,9
Service
8,8
Room
6,9
Breakfast
5,6
Value
5,2
Location
9,5
Service
8,5
Room
6,8
WiFi
5,6
Value
5,2
Breakfast
4,8
Location
9,5
Service
8,4
Vibe
7,1
Room
7,1
Comfort
5,9
Location
9,2
Service
9,1
Room
6,9
Breakfast
5,7
Comfort
5,6
Value
4,9
6,0 Good
Pros: Friendly staff, great food and location was wonderful.
Cons: The fact that the fire alarm went off at three o’clock In the morning, but having said that we were also glad the fire slam worked. It was a false alarm, always good news but quite scary and unnerving to say the least.
10,0 Excellent
Pros: Nice quiet classic hotel. Valet parking well done. All facilities very clean . location is perfect for weekend exploring all Ottawa has to offer. Close to National Art center and an easy walk to the Byward. Fewer screaming kids in pool than other hotels
Cons:
8,0 Excellent
Pros: Wonderful view, staff were very helpful, excellent location.
Cons: Was not informed of the expensive valet parking ahead of time. Outlet in bathroom is inconveniently placed. Awkward trying to set water temperature in the shower. Towel racks hung in unsuitable places
10,0 Excellent
Pros: It was fantastic
Cons:
9,0 Excellent
Pros: the location
Cons: the pool needs renovation parking is expensive
10,0 Excellent
Pros: The staff is extremely pleasant, courteous and helpful.
Cons:
9,0 Excellent
Pros: Great location, great service, very clean rooms.
Cons:
8,0 Excellent
Pros: I liked best the Starbucks on site.
Cons:
10,0 Excellent
Pros: The room, the pool, the closeness to downtown
Cons: Nothing
10,0 Excellent
Pros: Solid reputation; refined; quiet; everything "worked" well in the hotel room and in the common areas; taxis outside just about all the time; excellent dining at Grill 41; location in downtown Ottawa was excellent; friendly staff; Starbuck's in lobby.
Cons: Toilet flushing in the hotel room bathroom was on the loud side.
9,0 Excellent
Pros: The room and service was excellent. Location of Lord Elgin was excellent and we were able to see many sites.
Cons: Service at the restaurant in the hotel was slow. Late comers obtain their meal well before us.
10,0 Excellent
Pros: Staff was friendly and very helpful. The location was ideal.
Cons:
Ideally located in the heart of downtown Ottawa, overlooking Confederation Park and the National Arts centre. Lord Elgin is steps away from the Rideau Canal; the world's longest skating rink in the winter and a beautiful waterway in the summer; the Shaw Centre, Parliament Buildings, and Ottawa Rideau Centre.
When traveling to Canada's Capital you want to be where the action is. We have the location, the value, the personal service, and the amenities you expect. We are the only Best Western located downtown close to all major office towers and key Government offices. We are also the closest hotel to Landsdowne Park and TD Place. Spend the day exploring Parliament Hill, The Rideau Canal, vibrant Elgin and Bank Streets, and the Canadian Museum of Nature. All within walking distance from the hotel. Some other very convenient things within walking are Starbucks, Shoppers Drug Mart, LCBO, and a grocery store. Modern suite choices include a standard suite, one bedroom suite, or executive one bedroom suite all with a kitchenette. All suites include Wi-Fi and a great breakfast to get you going. We're happy to announce that our hotel has been awarded Best Western's Outstanding Housekeeping Award. If your travels take you to Canada's Capital.why stay anywhere else? Please note: You must be 21 years of age to check in. Must show valid Government ID to receive Government rate. No smoking hotel. Must have valid credit card at check-in.




Overall 8,8 Excellent
Based on 3 393 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,8
Pros: Breakfast
Excellent
9,0
Pros: Indoor garage is great, especially in winter!
Excellent
9,7
Pros: Big rooms
Excellent
8,0
Pros: Staff is most helpful.
Poor
1,0
Excellent
9,0
Pros: Location
Excellent
10,0
Excellent
8,0
Pros: God ad hot coffee. Variety of foods for breakfast.
Excellent
10,0
Pros: Pillows were super Staff super friendly Breakfast-enough choice to get us ready for the day
Excellent
9,0
Pros: It was good
Excellent
10,0
Excellent
10,0
Pros: Staff pleasant and helpful Room was good size and very comfortable
Details
Reviews
Overall 8,8 Excellent
Based on 3 393 reviews
Cleanliness
9,5
Service
9,5
WiFi
9,4
Room
8,7
Vibe
8,4
Location
8,4
Comfort
7,6
Breakfast
6,6
Food
4,3
Bar
1,7
Cleanliness
9,5
Service
9,3
Room
8,8
Location
8,2
Breakfast
6,8
Food
4,2
Cleanliness
9,7
Service
9,2
WiFi
8,9
Room
8,8
Location
8,5
Value
5,6
Breakfast
5,4
Food
4,1
Service
9,6
Cleanliness
9,6
Room
8,3
Location
8,1
Breakfast
6,2
Food
4,1
Cleanliness
9,6
Location
8,4
Room
8,3
Breakfast
6,0
8,8 Excellent
Pros: Breakfast
Cons: Loud people
9,0 Excellent
Pros: Indoor garage is great, especially in winter!
Cons:
9,7 Excellent
Pros: Big rooms
Cons: Could have been cleaner in hallways.
8,0 Excellent
Pros: Staff is most helpful.
Cons: Breakfast room is too small for the number of guests. Parking is very expensive for off downtown.
1,0 Poor
Pros:
Cons: the staff did not report my airline mileage points the basement room fronting a busy street was noisy
9,0 Excellent
Pros: Location
Cons: I did not like that the hotel charged my credit card for parking when I did not give the hotel my credit card information. Would have been nice to have more coffee pucks in the room.
10,0 Excellent
Pros:
Cons: I dident like to paye the parking 22$ per day it's expansif
8,0 Excellent
Pros: God ad hot coffee. Variety of foods for breakfast.
Cons: It was very reasonable for the price.
10,0 Excellent
Pros: Pillows were super Staff super friendly Breakfast-enough choice to get us ready for the day
Cons: Rooms were a little dry Toilet seems small
9,0 Excellent
Pros: It was good
Cons:
10,0 Excellent
Pros:
Cons: I would like more fruits in the breakfast
10,0 Excellent
Pros: Staff pleasant and helpful Room was good size and very comfortable
Cons: Cramped breakfast area
When traveling to Canada's Capital you want to be where the action is. We have the location, the value, the personal service, and the amenities you expect. We are the only Best Western located downtown close to all major office towers and key Government offices. We are also the closest hotel to Landsdowne Park and TD Place. Spend the day exploring Parliament Hill, The Rideau Canal, vibrant Elgin and Bank Streets, and the Canadian Museum of Nature. All within walking distance from the hotel. Some other very convenient things within walking are Starbucks, Shoppers Drug Mart, LCBO, and a grocery store. Modern suite choices include a standard suite, one bedroom suite, or executive one bedroom suite all with a kitchenette. All suites include Wi-Fi and a great breakfast to get you going. We're happy to announce that our hotel has been awarded Best Western's Outstanding Housekeeping Award. If your travels take you to Canada's Capital.why stay anywhere else? Please note: You must be 21 years of age to check in. Must show valid Government ID to receive Government rate. No smoking hotel. Must have valid credit card at check-in.
Enjoy a luxurious stay within walking distance of many city center attractions at Delta Hotels by Marriott Ottawa City Centre. Ideally located in downtown Ottawa, Ontario, our modern, stylish hotel offers sleek, spacious hotel rooms and suites featuring pillowtop bedding, floor-to-ceiling windows and scenic city views. Enjoy complimentary Wi-Fi throughout our hotel. Dine on delicious, locally sourced fare at LIFT Resto Lounge, our signature hotel restaurant. Maintain your fitness routine in our state-of-the-art gym, relax on our rooftop terrace or take a dip in our indoor, oversized saltwater pool. Those who are in downtown Ottawa, Ontario to host a meeting or social occasion will appreciate our complimentary business center and flexible event venues that can accommodate up to 1,100 guests. Explore Ottawa city centre with ease - Shaw Convention Centre, the ByWard Market District, Rideau Canal and Parliament Hill are moments away. We can't wait for you to visit us at our hotel in downtown Ottawa, Ontario.




Overall 8,7 Excellent
Based on 3 050 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,0
Pros: The staff are very friendly and helpful at the front desk, the restaurant and at the concierge desk.
Excellent
10,0
Pros: Great service
Okay
5,8
Pros: Staff was great and helpful. The open window view from our floor. The hotel being very close to all attractions
Excellent
10,0
Pros: Staff were friendly and the hotel was very nice
Excellent
10,0
Pros: The bed was so comfy! The hotel is also easy walking distance from the Spark Street Market and Parliament Hill.
Excellent
10,0
Pros: Very clean
Okay
5,0
Excellent
10,0
Pros: very nice hotel, great pool and fitness center,staff very pleasant
Good
7,9
Pros: I like that it was in a good location downtown and close to the train
Excellent
8,3
Pros: Olympic pool.
Good
6,0
Good
6,0
Pros:
Details
Reviews
Overall 8,7 Excellent
Based on 3 050 reviews
Service
9,4
Location
8,9
WiFi
8,5
Breakfast
8,0
Room
7,1
Comfort
5,2
Service
9,3
Location
8,8
Breakfast
8,1
Room
5,8
Comfort
4,3
Service
9,4
Location
9,4
Breakfast
8,4
Cleanliness
8,3
Room
6,4
Comfort
5,1
Service
9,5
Location
8,6
Breakfast
8,0
Vibe
7,2
Room
6,2
Value
6,0
Comfort
5,0
Service
9,2
Location
9,1
Cleanliness
9,1
Room
6,3
9,0 Excellent
Pros: The staff are very friendly and helpful at the front desk, the restaurant and at the concierge desk.
Cons: Our room service took over an hour and was cold so a bit disappointed here, but otherwise, everything else was great! A small discount on the food items or service would have been appreciated.
10,0 Excellent
Pros: Great service
Cons:
5,8 Okay
Pros: Staff was great and helpful. The open window view from our floor. The hotel being very close to all attractions
Cons: Parking was not included in the stay. Since this was my first time renting a 5 star hotel i was hoping for something lavish but it was not as advertised. The bathrooms were small and did not have a proper exhaust for excess steam in the washroom
10,0 Excellent
Pros: Staff were friendly and the hotel was very nice
Cons:
10,0 Excellent
Pros: The bed was so comfy! The hotel is also easy walking distance from the Spark Street Market and Parliament Hill.
Cons:
10,0 Excellent
Pros: Very clean
Cons: Wish they had a hot tub
5,0 Okay
Pros:
Cons: Fire alarm went off in the middle of the night (false alarm) and I was told we would have received compensation. The next morning they did nothing to accommodate/or provide compensation but my friends travelling with us (separate room) received a 40dollar credit. disappointed how I was treated.
10,0 Excellent
Pros: very nice hotel, great pool and fitness center,staff very pleasant
Cons: not one thing
7,9 Good
Pros: I like that it was in a good location downtown and close to the train
Cons: Room didn't have a good view.
8,3 Excellent
Pros: Olympic pool.
Cons: Getting to Hotel with one way streets.
6,0 Good
Pros:
Cons: Walls were thin (you could hear the ice machine) Not enough towels were given Room itself looked like it needed repair Staff was either not present or not friendly Parking was overpriced
6,0 Good
Pros:
Cons:
Enjoy a luxurious stay within walking distance of many city center attractions at Delta Hotels by Marriott Ottawa City Centre. Ideally located in downtown Ottawa, Ontario, our modern, stylish hotel offers sleek, spacious hotel rooms and suites featuring pillowtop bedding, floor-to-ceiling windows and scenic city views. Enjoy complimentary Wi-Fi throughout our hotel. Dine on delicious, locally sourced fare at LIFT Resto Lounge, our signature hotel restaurant. Maintain your fitness routine in our state-of-the-art gym, relax on our rooftop terrace or take a dip in our indoor, oversized saltwater pool. Those who are in downtown Ottawa, Ontario to host a meeting or social occasion will appreciate our complimentary business center and flexible event venues that can accommodate up to 1,100 guests. Explore Ottawa city centre with ease - Shaw Convention Centre, the ByWard Market District, Rideau Canal and Parliament Hill are moments away. We can't wait for you to visit us at our hotel in downtown Ottawa, Ontario.
Set in the heart of downtown Ottawa, Sheraton Ottawa Hotel welcomes guests visiting Canada's capital city with superb service, newly renovated guestrooms and thoughtful amenities within minutes from Parliament Hill and can easily explore ByWard Market, the Shaw Centre and Carleton University near the Ottawa train station. After a busy day, relax in our pet-friendly redesigned hotel rooms. Each room features the Sheraton Sleep experience, as well as flat-screen TVs, mini-refrigerators, marble bathrooms, large work desks and free standard Wi-Fi. Club Level rooms grant access to Lounge benefits. Take a dip in our salt water indoor pool, work out in the 24-hour Sheraton Fitness Centre or schedule an appointment at the nearby Nordik Spa-Nature. Savor delicious cuisine or unwind with a cocktail at our on-site restaurants after an evening exploring Ottawa. With more than 7,800 square feet of space, our versatile downtown meeting and event venues are supported by delicious catering and expert planners.




Overall 8,7 Excellent
Based on 2 802 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6,0
Pros: It was located close to Parliament, but far enough from the market that it was out of the noise.
Excellent
9,0
Pros: Staff were outstanding Bed was very comfy
Excellent
10,0
Pros: Centrally located, super friendly helpful staff
Excellent
8,0
Pros: Location and friendly staff. Beds are very comfortable
Excellent
8,0
Good
7,0
Pros: Location was ideal. Friendly staff.
Excellent
10,0
Pros: It was a clean and very efficient place. Really liked the stay.
Excellent
8,0
Pros: Great location and excellent staff and housekeeping.
Excellent
8,0
Pros: the location was great. Right between the market area & downtown
Excellent
10,0
Pros: Loved the comfort and the staff! The bed was super comfy, the room was well lit and felt luxurious. The pool was great. It is rated as a 4 star hotel, but feels like a 5-star! I will be back for sure!
Excellent
9,0
Pros: Location, big room
Excellent
10,0
Pros: Nice location,next to many famous places. Hotel stuffs are very kind.
Details
Reviews
Overall 8,7 Excellent
Based on 2 802 reviews
Service
9,1
Location
9,0
WiFi
8,3
Room
8,2
Breakfast
6,6
Value
4,9
Service
8,7
Location
8,4
Room
7,4
Comfort
6,7
Breakfast
6,4
Value
4,3
Location
9,1
Service
9,0
Room
7,9
Breakfast
6,6
Value
5,0
Service
9,0
Location
8,9
Room
7,8
6,0 Good
Pros: It was located close to Parliament, but far enough from the market that it was out of the noise.
Cons: The rooms could have used some updates.
9,0 Excellent
Pros: Staff were outstanding Bed was very comfy
Cons:
10,0 Excellent
Pros: Centrally located, super friendly helpful staff
Cons: Great beds
8,0 Excellent
Pros: Location and friendly staff. Beds are very comfortable
Cons: No
8,0 Excellent
Pros:
Cons: Rooms need to be renovated. Breakfast could have been included.
7,0 Good
Pros: Location was ideal. Friendly staff.
Cons: Had to pay for parking. Windows don't keep out street noise. Construction next door started at 6:30am...that's an early wake-up.
10,0 Excellent
Pros: It was a clean and very efficient place. Really liked the stay.
Cons: Parking is expensive
8,0 Excellent
Pros: Great location and excellent staff and housekeeping.
Cons: Bathrooms NEED to be renovated. Outdated Cream toilet and bathtub. Bathtub paint chipped while I was having a bath. Also faucet for shower should be raised higher and replaced with better pressure faucet. King size bed sunk in and needs to be replaced.
8,0 Excellent
Pros: the location was great. Right between the market area & downtown
Cons: only has valet parking
10,0 Excellent
Pros: Loved the comfort and the staff! The bed was super comfy, the room was well lit and felt luxurious. The pool was great. It is rated as a 4 star hotel, but feels like a 5-star! I will be back for sure!
Cons: Everything was great!
9,0 Excellent
Pros: Location, big room
Cons: Old carpet
10,0 Excellent
Pros: Nice location,next to many famous places. Hotel stuffs are very kind.
Cons:
Set in the heart of downtown Ottawa, Sheraton Ottawa Hotel welcomes guests visiting Canada's capital city with superb service, newly renovated guestrooms and thoughtful amenities within minutes from Parliament Hill and can easily explore ByWard Market, the Shaw Centre and Carleton University near the Ottawa train station. After a busy day, relax in our pet-friendly redesigned hotel rooms. Each room features the Sheraton Sleep experience, as well as flat-screen TVs, mini-refrigerators, marble bathrooms, large work desks and free standard Wi-Fi. Club Level rooms grant access to Lounge benefits. Take a dip in our salt water indoor pool, work out in the 24-hour Sheraton Fitness Centre or schedule an appointment at the nearby Nordik Spa-Nature. Savor delicious cuisine or unwind with a cocktail at our on-site restaurants after an evening exploring Ottawa. With more than 7,800 square feet of space, our versatile downtown meeting and event venues are supported by delicious catering and expert planners.
The epitome of elegance since its 1912 opening, this landmark hotel offers 426 stately guestrooms 63 on Fairmont Gold. Styled after a French chateau, its graceful turrets and copper roof echo the Parliament Buildings just across the Rideau Canal. Fairmont Chateau Laurier is a magnificent landmark next door to the Parliament Buildings on the banks of The Rideau Canal. It is just steps away from a variety of museums and galleries. Located in the heart of Canadas capital city, it is in the style of a French chateau with turrets and a copper roof.Reflecting the confidence, dignity, and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic and thriving city. Located in the heart of Canadas capital, next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau. Summer or winter, we make healthy activities simple. The Rideau Canal offers miles of bicycle and inline skating paths, as well as the worlds largest skating rink, and is located just outside our door. The nearby Gatineau Hills offer great hiking, biking, and canoeing. In the winter, experience the cross-country ski trails and excellent downhill thrills. With Winterlude, the Tulip Festival, and countless other festivals, Ottawa is a flurry of activity. Once you have taken in the wealth of sights, drop by the Fairmont Chateau Laurier hotel Health Club or satisfy your appetite at one of our superb restaurants. Revel in the distinctive hospitality of Fairmont Chateau Laurier, your stay is guaranteed to be a memorable one.




Overall 8,6 Excellent
Based on 12 800 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Beautiful hotel. Exceptional staff
Excellent
10,0
Pros: The location was perfect for hitting almost everywhere in the city on foot (assuming you do not mind walking)! I was a great way to get around to see everything and this was the epicentre! Plus having the Byward Market was tight there may it perfect!
Excellent
9,6
Pros: Good location. Good facilities.
Okay
4,0
Excellent
9,6
Pros: Beautiful, had lots of options for entertainment in and around the hotel
Excellent
8,0
Excellent
10,0
Pros: Great location. Spacious room, nicely furnished. Everything working well.
Excellent
10,0
Pros: Large room was nice...bar nice
Excellent
8,8
Excellent
9,0
Pros: The employees were the best!!! The location was great, too.
Excellent
9,0
Pros: The food is exceptionnal and the staff is very attentive.
Excellent
10,0
Pros: The hotel employee at the front desk was absolutely AMAZING. He was so helpful during the check in, and check out process. He made a great stay, even better.
Details
Reviews
Overall 8,6 Excellent
Based on 12 800 reviews
Location
8,5
Service
8,3
Vibe
8,0
Amenities
7,8
Pool
7,4
Room
6,9
Breakfast
6,8
Wellness
6,1
Cleanliness
6,1
Comfort
5,5
WiFi
5,3
Value
4,4
Service
8,1
Vibe
8,0
Location
7,8
Room
7,2
Breakfast
6,7
Cleanliness
6,1
Comfort
5,7
Value
4,5
WiFi
4,3
Location
8,3
Service
8,2
Room
6,6
Breakfast
6,5
Food
6,2
Cleanliness
6,1
Comfort
5,0
WiFi
4,4
Value
4,1
Service
8,7
Location
8,1
Breakfast
7,0
Room
6,8
Comfort
5,6
Value
4,9
WiFi
4,4
Location
8,5
Service
7,9
Room
6,5
Breakfast
6,1
Cleanliness
5,9
Comfort
5,4
Value
4,3
WiFi
3,7
10,0 Excellent
Pros: Beautiful hotel. Exceptional staff
Cons: No
10,0 Excellent
Pros: The location was perfect for hitting almost everywhere in the city on foot (assuming you do not mind walking)! I was a great way to get around to see everything and this was the epicentre! Plus having the Byward Market was tight there may it perfect!
Cons: The room that we were in was one of their lower end rooms but it would have been nice to have a little more natural light!
9,6 Excellent
Pros: Good location. Good facilities.
Cons:
4,0 Okay
Pros:
Cons: Staff rude Service well below expected for a five star hotel Firmly resting on the historic laurels of the Fairmont Chain Location exceptional, pool exceptional, staff way below expectations Idiotic pounding loud music in lobby...i am not staying in a night club thanks....turn it down and mellow it up! I frequently stay at the Fairmont Chain...this specific member of the chain is an outlier for some reason ....perhaps the view has gone to their heads Service in the restaurants is exceptionally slow and impersonal yet they would like a good tip...news flash....tips should be earned not expected
9,6 Excellent
Pros: Beautiful, had lots of options for entertainment in and around the hotel
Cons: The bed needed to be flipped, but we did it and then it was perfect
8,0 Excellent
Pros:
Cons: everything was fine
10,0 Excellent
Pros: Great location. Spacious room, nicely furnished. Everything working well.
Cons: Maybe too quiet, but that's good when you want a rest. Need more electrical outlets in the room. There were enough but barely.
10,0 Excellent
Pros: Large room was nice...bar nice
Cons:
8,8 Excellent
Pros:
Cons: Kayak provided incorrect information in the search for the hotel. Kayak app stated that breakfast was free. However, when we got to the hotel we were told that was incorrect. After calling kayak customer service and being on the phone for 30min, we were ignored even after pointing out the issue . Hotel was great, kayak customer service 1/5.
9,0 Excellent
Pros: The employees were the best!!! The location was great, too.
Cons: Our room smelled like a dog near the closet which was near my side of the bed. Your nose adjusts to smells after 10 minutes so then you don't notice it until next time you re-enter. Don't like the expensive tray of goodies to tempt me so I cover it.
9,0 Excellent
Pros: The food is exceptionnal and the staff is very attentive.
Cons: The fees for the parking is way to expensive at $ 47 per day whith valet parking. There no self parking.
10,0 Excellent
Pros: The hotel employee at the front desk was absolutely AMAZING. He was so helpful during the check in, and check out process. He made a great stay, even better.
Cons: Everything was perfect
The epitome of elegance since its 1912 opening, this landmark hotel offers 426 stately guestrooms 63 on Fairmont Gold. Styled after a French chateau, its graceful turrets and copper roof echo the Parliament Buildings just across the Rideau Canal. Fairmont Chateau Laurier is a magnificent landmark next door to the Parliament Buildings on the banks of The Rideau Canal. It is just steps away from a variety of museums and galleries. Located in the heart of Canadas capital city, it is in the style of a French chateau with turrets and a copper roof.Reflecting the confidence, dignity, and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic and thriving city. Located in the heart of Canadas capital, next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau. Summer or winter, we make healthy activities simple. The Rideau Canal offers miles of bicycle and inline skating paths, as well as the worlds largest skating rink, and is located just outside our door. The nearby Gatineau Hills offer great hiking, biking, and canoeing. In the winter, experience the cross-country ski trails and excellent downhill thrills. With Winterlude, the Tulip Festival, and countless other festivals, Ottawa is a flurry of activity. Once you have taken in the wealth of sights, drop by the Fairmont Chateau Laurier hotel Health Club or satisfy your appetite at one of our superb restaurants. Revel in the distinctive hospitality of Fairmont Chateau Laurier, your stay is guaranteed to be a memorable one.
Novotel Ottawa City Centre is a trendy full-service 4-star hotel set in the heart of downtown Ottawa. Located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopp ing destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a short walk from the hotel.




Overall 8,5 Excellent
Based on 8 023 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
8,0
Pros: Location, location, location!
Okay
5,0
Good
7,0
Pros: Clean and quiet rooms. Nice fixtures and good AC control. Great service at front desk.
Excellent
8,8
Pros: The cleanliness, the bathroom. Loved the shower.
Okay
5,8
Pros: Nothing in particular. I was disappointed. Not what it shows on the website.
Excellent
9,0
Pros: the location right in the middle of downtown. It is possible to do most things within a walking distance.
Good
6,2
Pros: easy to book hotel room
Excellent
8,0
Pros: Location
Good
7,0
Pros: Very convenient location
Okay
4,0
Pros: Location
Excellent
9,7
Okay
5,0
Pros: Great location and staff.
Details
Reviews
Overall 8,5 Excellent
Based on 8 023 reviews
Service
9,0
Location
8,8
WiFi
8,5
Breakfast
8,4
Vibe
8,3
Room
7,5
Value
5,1
Service
9,1
Location
8,7
Breakfast
8,0
WiFi
7,6
Room
7,1
Value
5,1
Service
8,9
Location
8,9
Breakfast
8,8
WiFi
7,2
Room
7,1
Value
5,5
Service
9,2
Location
8,4
Breakfast
8,0
Room
7,9
WiFi
7,2
Value
4,0
Service
9,1
Location
8,8
Breakfast
8,6
Bar
8,3
Room
8,2
Value
4,9
8,0 Excellent
Pros: Location, location, location!
Cons:
5,0 Okay
Pros:
Cons: The room was misleading. Says there was a hot tub the way it was written sounded like it was included in room( no such thing once boooked in). The room was also sepperated which made it seem very small
7,0 Good
Pros: Clean and quiet rooms. Nice fixtures and good AC control. Great service at front desk.
Cons: The bed is rock hard. Both my wife and I hardly slept. Like seriously rock hard.
8,8 Excellent
Pros: The cleanliness, the bathroom. Loved the shower.
Cons: The drapes did not close tight enough to keep the outside lights from shining into the room. The bed was a bit uncomfortable, and there were issues with temperature control in our room.
5,8 Okay
Pros: Nothing in particular. I was disappointed. Not what it shows on the website.
Cons: Our first room was old and awful, furniture stained and the room terrible. Not at all what they tell you it is. We asked for a room change and we were given an improved version of the other one but still not at all what they say.
9,0 Excellent
Pros: the location right in the middle of downtown. It is possible to do most things within a walking distance.
Cons: well..... for the price of ---- the assortment was a bit small. Also only less person for service in the breakfast room.
6,2 Good
Pros: easy to book hotel room
Cons: high price for outdated room, staff could be friendlier, ugly view from our window
8,0 Excellent
Pros: Location
Cons: Toilet was not well-cleaned.
7,0 Good
Pros: Very convenient location
Cons: The rooms need more appliances. The fridge was not cold enough and the bathroom isn't ventilated.
4,0 Okay
Pros: Location
Cons: Shower did not work
9,7 Excellent
Pros:
Cons: Softer pillow please.
5,0 Okay
Pros: Great location and staff.
Cons: First room was dingy and set up weirdly with the tv facing a desk and wall, not facing the beds like ALL other hotels we've stayed in. But they upgraded us at no charge so it was quickly fixed.
Novotel Ottawa City Centre is a trendy full-service 4-star hotel set in the heart of downtown Ottawa. Located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopp ing destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a short walk from the hotel.
A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of University of Ottawa and Museum of Nature. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Ottawa? This hotel has facilities measuring 1200 square feet (111 square meters), including a meeting room. Self parking (subject to charges) is available onsite.




Overall 8,5 Excellent
Based on 7 437 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7,5
Pros: Spacious and good breakfast.
Excellent
8,8
Pros: Breakfast was fine but apart from some fruit there was nothing healthy. The room was great and very clean.
Excellent
10,0
Pros: people are kind and efficient. It is all very spacious and clean
Good
6,7
Pros: Loved the huge room. 15 steps long.
Excellent
10,0
Pros: Nice and very good breakfast with quality wise food. Kind, and friendly by very professional reception gentleman ( Mr. Singh). Housekeeping polite, and helpful. The room is large, clean, and the bed very comfortable. Bath room is clean with all kind of supplies. You can have tea, coffee, and a small but fully equipped kitchen, including a dinner table for 2. The best thing for a business person staying in this hotel is to see full working office with a desktop computer, with full access to the internet, Microsoft 365 Office Software avalable for use, and a printer in your room so making your stay much easier and Private for work if necessary. Hotel location is next to Elgin street where you can find all kind of restaurants, and pub to satisfy your needs.
Excellent
10,0
Pros: The hotel staff at the reception were always friendly, helpful, diligent and efficient. Check in/out was so quick. They even remember who the guests are by buzzing us in from the lobby so we didn't have to use our key card. The staff at the dining room was also friendly and efficient. They kept the tables and counters clean,. The breakfast items were food that you have for breakfast at your own home and there were a lot of choices and items were replenished. The room I had was so spacious, had a desktop computer and printer and had a kitchenette. The room was well maintained by the cleaning staff. I didn't mind that the furniture and decor may need updating at the hotel and may be made into like the newer boutique style hotel but I love it the way it is, as it is the excellent customer service and a clean hotel that matter. Old fashioned great customer service over renovations! It was too bad I had only a couple of days in Ottawa--my first time-- and will definitely come back and stay at this hotel in an excellent location which I highly recommend.
Excellent
10,0
Excellent
8,0
Pros: Location and price. NAC/ Rideau Street about a 15 minute walk; uOttawa about 10 minutes. King size bed was very comfy! Breakfast is good; coffee was quite good and they make their own version of a breakfast sandwich.
Excellent
9,0
Pros: The suites are unusually spacious and well priced. Staff are very friendly.
Excellent
9,0
Pros: Hotel room well equipped with computer,TV, clock, fridge, microwave and ranges in small kitchen.
Excellent
8,0
Pros: staff helping to fix TV set. staff giving info and directions. best hotel breakfast I've ever had. I asked for a 2nd or 3rd floor room and received a 3rd, happy. free laundry
Excellent
9,0
Pros: Heated underground parking, free breakfast, proximity to downtown.
Details
Reviews
Overall 8,5 Excellent
Based on 7 437 reviews
WiFi
9,0
Wellness
8,7
Service
8,7
Value
8,6
Comfort
8,5
Location
8,5
Room
8,5
Breakfast
8,3
Amenities
3,9
Vibe
3,1
Wellness
8,9
Comfort
8,5
Room
8,3
WiFi
8,1
Service
8,0
Breakfast
8,0
Location
7,8
Amenities
4,1
Vibe
2,8
Wellness
8,8
Location
8,4
Breakfast
8,4
WiFi
8,2
Room
8,1
Service
8,1
Comfort
8,0
Amenities
3,4
Vibe
2,6
Service
9,2
Location
8,7
Comfort
8,4
WiFi
8,2
Room
8,1
Breakfast
7,8
Amenities
4,5
Vibe
2,1
Service
8,7
Value
8,4
Breakfast
8,3
Location
8,2
Room
7,8
Comfort
7,7
Amenities
3,6
Vibe
2,3
7,5 Good
Pros: Spacious and good breakfast.
Cons:
8,8 Excellent
Pros: Breakfast was fine but apart from some fruit there was nothing healthy. The room was great and very clean.
Cons: The breakfast.
10,0 Excellent
Pros: people are kind and efficient. It is all very spacious and clean
Cons: hallways could have more safety / exit doors signs or features.
6,7 Good
Pros: Loved the huge room. 15 steps long.
Cons:
10,0 Excellent
Pros: Nice and very good breakfast with quality wise food. Kind, and friendly by very professional reception gentleman ( Mr. Singh). Housekeeping polite, and helpful. The room is large, clean, and the bed very comfortable. Bath room is clean with all kind of supplies. You can have tea, coffee, and a small but fully equipped kitchen, including a dinner table for 2. The best thing for a business person staying in this hotel is to see full working office with a desktop computer, with full access to the internet, Microsoft 365 Office Software avalable for use, and a printer in your room so making your stay much easier and Private for work if necessary. Hotel location is next to Elgin street where you can find all kind of restaurants, and pub to satisfy your needs.
Cons: Nothing much, except for the remote for the 60 in screen TV doesn't work properly. YOU have to be patient with it. Another problem is the on going heavy construction on Elgin street. BUT it was helpful as I stay on Saturday evening and you can't hear any noise outside as well as in your room.
10,0 Excellent
Pros: The hotel staff at the reception were always friendly, helpful, diligent and efficient. Check in/out was so quick. They even remember who the guests are by buzzing us in from the lobby so we didn't have to use our key card. The staff at the dining room was also friendly and efficient. They kept the tables and counters clean,. The breakfast items were food that you have for breakfast at your own home and there were a lot of choices and items were replenished. The room I had was so spacious, had a desktop computer and printer and had a kitchenette. The room was well maintained by the cleaning staff. I didn't mind that the furniture and decor may need updating at the hotel and may be made into like the newer boutique style hotel but I love it the way it is, as it is the excellent customer service and a clean hotel that matter. Old fashioned great customer service over renovations! It was too bad I had only a couple of days in Ottawa--my first time-- and will definitely come back and stay at this hotel in an excellent location which I highly recommend.
Cons:
10,0 Excellent
Pros:
Cons: It was a great experience.
8,0 Excellent
Pros: Location and price. NAC/ Rideau Street about a 15 minute walk; uOttawa about 10 minutes. King size bed was very comfy! Breakfast is good; coffee was quite good and they make their own version of a breakfast sandwich.
Cons: The rooms were non-smoking BUT people could smoke on the balconies and the smoke would get into the hotel. Internet was terrible; non-responsive attitude from front desk when I told them about it.
9,0 Excellent
Pros: The suites are unusually spacious and well priced. Staff are very friendly.
Cons: There were missing items from the kitchen, and the cleaning staff did not replenish the coffee supplies.
9,0 Excellent
Pros: Hotel room well equipped with computer,TV, clock, fridge, microwave and ranges in small kitchen.
Cons: Parking.
8,0 Excellent
Pros: staff helping to fix TV set. staff giving info and directions. best hotel breakfast I've ever had. I asked for a 2nd or 3rd floor room and received a 3rd, happy. free laundry
Cons: slowest elevators ever, also very small compared to newer hotels
9,0 Excellent
Pros: Heated underground parking, free breakfast, proximity to downtown.
Cons:
A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of University of Ottawa and Museum of Nature. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Ottawa? This hotel has facilities measuring 1200 square feet (111 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Experience modern style and warm service at Ottawa Marriott Hotel, set in the lively downtown district of Ottawa, Ontario, Canada. Make yourself at home in our smartly designed rooms and suites, featuring complimentary Wi-Fi, plush bedding, a Keurig coffee maker and views of downtown Ottawa, Canada. Grab a coffee at our on-site Starbucks before heading out for your meeting or sightseeing in Ottawa. Join us for American fare and a cocktail at "Spin" Kitchen & Bar. Relax and stay fit in our health club with an indoor pool, gym and sauna. Discover 26 elegant event venues, including our revolving Summit space and our grand ballroom. Explore Parliament Hill, the Rideau Canal and the National Gallery of Canada, all at a walking distance from our family friendly hotel. Located right by the new Lyon station, our hotel is 2 stops away from the Rideau shopping Centre, Shaw Centre and ByWard Market. Families will enjoy our Kid's Club and Game Room. A refreshing stay awaits you at our hotel in downtown Ottawa, Canada.




Overall 8,4 Excellent
Based on 3 373 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,0
Pros: The meals we had at the Motel's restaurant was exceptional! The amenities (games room, pool, sauna) were a bonus feature and the location was central for my needs.
Okay
4,0
Pros: The location
Good
7,0
Pros: I liked that is was central and easy to walk up Spark street to the main part of downtown.
Good
7,0
Pros: teens room for my son, friendly staff, good location, comfortable beds
Poor
1,0
Excellent
9,6
Good
7,0
Pros: Great staff.
Excellent
8,0
Pros: The location was convenient for walking to downtown sites.
Excellent
10,0
Pros: There was a wide variety for breakfast. We really enjoyed the indoor pool and kids playroom. The view was excellent of the Parliament buildings, it got the kids asking questions.
Excellent
10,0
Pros: Activity room for teens!
Good
6,7
Pros: Location and staff helpfulness
Good
7,0
Pros: Fairly close to the National Arts Centre and just a short walk away
Details
Reviews
Overall 8,4 Excellent
Based on 3 373 reviews
Location
9,0
Service
8,7
Pool
8,3
Breakfast
7,6
Wellness
7,4
Room
7,3
WiFi
5,9
Vibe
4,9
Location
8,8
Service
8,5
Breakfast
7,6
Value
6,5
Cleanliness
6,1
Room
5,9
Amenities
5,8
Comfort
5,4
Vibe
4,0
WiFi
3,6
Location
9,2
Service
8,6
Breakfast
7,3
Room
7,0
Comfort
5,9
Vibe
3,9
Location
9,2
Service
8,2
Room
6,2
Cleanliness
6,1
Amenities
5,6
Comfort
5,5
Location
9,2
Service
8,2
Room
6,7
9,0 Excellent
Pros: The meals we had at the Motel's restaurant was exceptional! The amenities (games room, pool, sauna) were a bonus feature and the location was central for my needs.
Cons: Perhaps update the gaming equipment (ie. ping pong rackets, pool cues). An idea would be to have a person "sign out" those small pieces of equipment from the Motel staff on the 4th floor with room #, etc.Will keep people accountable for the way they use it.
4,0 Okay
Pros: The location
Cons: Elevator to parking garage were not working. For the price of the room one would expect some extras, like water in the room
7,0 Good
Pros: I liked that is was central and easy to walk up Spark street to the main part of downtown.
Cons: The second elevator needs to be fixed as there is a lot of waiting time for the one that is working. I would prefer a better explanation about the cost of parking and the levels in the public garage. There should be a basic fee for your stay at the hotel
7,0 Good
Pros: teens room for my son, friendly staff, good location, comfortable beds
Cons: the heating did not work very well, the dirst day we were cold, when it was fixed the heater blowed quite hard en made a lot of noise. A different heating system woulmd be nice :-)
1,0 Poor
Pros:
Cons: Rooms are not clean Shower is not clean too Parking is bad too, charge you too much money for parking
9,6 Excellent
Pros:
Cons: Food menu can be improved
7,0 Good
Pros: Great staff.
Cons: The heating system is totally old. We froze and finally heat came on at 4 in the morning.
8,0 Excellent
Pros: The location was convenient for walking to downtown sites.
Cons: There were very few dining options closeby. The best option was to walk 20-25 minutes to Byward Market.
10,0 Excellent
Pros: There was a wide variety for breakfast. We really enjoyed the indoor pool and kids playroom. The view was excellent of the Parliament buildings, it got the kids asking questions.
Cons: Couldn't open a window....just a crack would be helpful
10,0 Excellent
Pros: Activity room for teens!
Cons: Forced to pay additional charge for my family sized truck because it was too high to fit in the garage...(North American normal sized truck)
6,7 Good
Pros: Location and staff helpfulness
Cons: The elevator, the room walls finishing and furniture is so outdated. Also the breakfast buffet is very limited. It's either omelet or nothing
7,0 Good
Pros: Fairly close to the National Arts Centre and just a short walk away
Cons: The Marriot check-in guy swiped my card fur incidentals, but failed to mention that $50 would be charged to my card and then reversed after they deemed the room did not have any applicable incidental charges incurred. That would have been nice to know.
Experience modern style and warm service at Ottawa Marriott Hotel, set in the lively downtown district of Ottawa, Ontario, Canada. Make yourself at home in our smartly designed rooms and suites, featuring complimentary Wi-Fi, plush bedding, a Keurig coffee maker and views of downtown Ottawa, Canada. Grab a coffee at our on-site Starbucks before heading out for your meeting or sightseeing in Ottawa. Join us for American fare and a cocktail at "Spin" Kitchen & Bar. Relax and stay fit in our health club with an indoor pool, gym and sauna. Discover 26 elegant event venues, including our revolving Summit space and our grand ballroom. Explore Parliament Hill, the Rideau Canal and the National Gallery of Canada, all at a walking distance from our family friendly hotel. Located right by the new Lyon station, our hotel is 2 stops away from the Rideau shopping Centre, Shaw Centre and ByWard Market. Families will enjoy our Kid's Club and Game Room. A refreshing stay awaits you at our hotel in downtown Ottawa, Canada.
A stay at Arc The Hotel places you in the heart of Ottawa, within a 10-minute walk of Parliament Hill and National Arts Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has facilities measuring 8880 square feet (825 square meters), including conference space. Limited parking is available onsite.




Overall 8,4 Excellent
Based on 2 166 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,0
Pros: Staff was incredible
Excellent
10,0
Pros: Nice. clean, staff was super nice and friendly. Great location. Fair price.
Excellent
9,7
Good
7,0
Pros: The staff were very friendly and helpfull also the location was very good.
Good
7,0
Pros: The location of this hotel was what was most worth the price.
Okay
4,8
Pros: The hotel is in a great location. It is a short walk from Elgin Street and Bank Street, where there are great shops and restaurants. Very convenient.
Excellent
8,0
Pros: Great place to stay and the rate was very reasonable for this area.
Excellent
8,8
Pros: Beds were comfy but didn’t get the room I thought I’d be getting when booked. Having said that, the room was nice. The location is perfect for walking around. Chill vibe. Might’ve been the slowest moving elevator tho
Good
6,0
Pros: Comfy beds, nice staff, great location, good for 1 night not more than that.
Excellent
10,0
Pros: Best service and good price
Good
6,0
Mediocre
3,0
Pros: The person running the lounge and the location of the hotel.
Details
Reviews
Overall 8,4 Excellent
Based on 2 166 reviews
Service
9,1
Location
8,9
WiFi
7,3
Room
6,7
Breakfast
5,5
Value
5,2
Comfort
4,9
Location
8,9
Service
8,7
Bar
8,6
Room
5,8
Breakfast
5,3
Value
4,9
Comfort
4,4
Service
9,5
Location
9,1
Vibe
7,5
Room
6,8
Amenities
6,0
Value
5,2
Comfort
5,1
Service
9,2
Location
8,8
Amenities
5,8
Room
5,3
Value
5,0
Comfort
4,3
Location
9,0
Service
8,9
Cleanliness
8,2
Room
6,3
Comfort
5,3
8,0 Excellent
Pros: Staff was incredible
Cons: I question the four star rating
10,0 Excellent
Pros: Nice. clean, staff was super nice and friendly. Great location. Fair price.
Cons: nothing
9,7 Excellent
Pros:
Cons: Needs to be more clear about parking. Is there a valet stand? Do we leave everything with the desk? Wasn’t clear on arrival.
7,0 Good
Pros: The staff were very friendly and helpfull also the location was very good.
Cons: Room was small also the parking was expensive
7,0 Good
Pros: The location of this hotel was what was most worth the price.
Cons: Valet parking was difficult to use. It took us 5 laps (and an additional 45 minutes) in order for there to be space to pull up for valet parking. Instead this space was filled with taxis. Additionally, the room was small, and felt a little bit outdate
4,8 Okay
Pros: The hotel is in a great location. It is a short walk from Elgin Street and Bank Street, where there are great shops and restaurants. Very convenient.
Cons: When we arrived, there was no power in the hotel. Of course this is not their fault, but we weren't even informed by the concierge when checking in, it was the teenage doorman who told us that there was no power. Not a great first impression. When they checked us in, they sent us to an occupied room which was absolutely mortifying. The next morning we woke up and noticed that there was a blood stain on the top sheet.. that was not from my partner or I. We immediately called and asked for the sheets to be changed, and informed them we were heading out for the rest of the day. When we returned back to the hotel hours later, the sheets had not been changed. Totally disgusting. The next morning my partner decided to stay in Ottawa one extra day, and wanted to stay in the room an extra night (it was close to everything and his stuff was already there). When we went downstairs to pay the extra charge, they took an ADDITIONAL deposit. Totally ridiculous as they still had a deposit from the first two nights. Definitely would not stay here again! The location was great but there were far too many issues.
8,0 Excellent
Pros: Great place to stay and the rate was very reasonable for this area.
Cons: I didn't like the strong smell of carpet cleaner when we arrived. I couldn't open the window to air out the room which was unpleasant
8,8 Excellent
Pros: Beds were comfy but didn’t get the room I thought I’d be getting when booked. Having said that, the room was nice. The location is perfect for walking around. Chill vibe. Might’ve been the slowest moving elevator tho
Cons:
6,0 Good
Pros: Comfy beds, nice staff, great location, good for 1 night not more than that.
Cons: There was no hot water in our room, tap or shower. We couldn't have a shower throughout our entire stay. View of a parking lot
10,0 Excellent
Pros: Best service and good price
Cons: Everything was perfect ❤️
6,0 Good
Pros:
Cons: Hot water took five minutes to warm up. Bath tub would not fill as the plug did not work. Gym was much smaller than it appeared in the photos and not all the exercise equipment worked (there would not have been room for two people to use free weights).
3,0 Mediocre
Pros: The person running the lounge and the location of the hotel.
Cons: The messed up check in for myself and all my guest. The restaurant as a disaster where we could never get seating or food. I found this hotel to be in a crisis of identity. It wants to be a boutique hotel but isn't.
A stay at Arc The Hotel places you in the heart of Ottawa, within a 10-minute walk of Parliament Hill and National Arts Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has facilities measuring 8880 square feet (825 square meters), including conference space. Limited parking is available onsite.
Cartier Place Suite Hotel: Your Hotel in Downtown OttawaWelcome to the Cartier Place Suite Hotel, one of the most unique hotels in downtown Ottawa; TripAdvisor recommended and winner of the Certificate of Excellence. Our pet friendly hotel is proud to be family owned and operated.




Overall 8,2 Excellent
Based on 3 910 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,0
Pros: Big suite. Close to downtown. Clean and quiet.
Excellent
9,0
Pros: The staff were great. We had a lovely stay.
Poor
1,0
Pros: Location was perfect.
Good
6,0
Pros: The staff were wonderful!! Everyone was very friendly and helpful.
Excellent
9,0
Pros: The location was fantastic... just a short walk to Confederation Park where all the Winterlude ice sculptures were located. A short walk to the Canal as well.
Good
7,0
Pros: It was not good enough.
Okay
5,7
Pros: Great to be able to get two bedrooms.
Excellent
10,0
Pros: All the staff were very helpful, kind, and friendly. The room was very clean, has everything we needed and very comfortable. The location was great 15-20mins walk to the parliament hill and CF Rideau Centre.
Good
7,5
Pros: Location
Excellent
10,0
Pros: Kitchen is complete with utensils and cooking ware
Excellent
9,0
Pros: Location is terrific and having access to kitchen facilities is a huge plus.
Okay
4,0
Pros: Within walking distance of a lot of things to do.
Details
Reviews
Overall 8,2 Excellent
Based on 3 910 reviews
Bar
9,3
Location
8,5
Service
8,4
Pool
8,3
WiFi
7,8
Room
6,8
Value
4,9
Breakfast
3,4
Vibe
3,0
Location
8,6
Pool
8,5
Service
8,4
Room
6,4
WiFi
6,3
Cleanliness
5,7
Value
5,2
Breakfast
3,4
Vibe
2,3
Location
8,9
Pool
8,5
Service
8,1
Room
7,3
Value
5,2
Amenities
4,5
Breakfast
3,7
Vibe
2,5
Service
8,3
Location
8,1
Room
6,5
Value
5,4
Vibe
2,6
Location
8,5
Service
8,3
Room
6,3
Comfort
6,3
Value
4,9
9,0 Excellent
Pros: Big suite. Close to downtown. Clean and quiet.
Cons: Coffee maker did not work. Main Street near the hotel is under major construction.
9,0 Excellent
Pros: The staff were great. We had a lovely stay.
Cons: Not applicable.
1,0 Poor
Pros: Location was perfect.
Cons: Room doesn't worth the price. Breakfast was cancelled without notice or apologies.
6,0 Good
Pros: The staff were wonderful!! Everyone was very friendly and helpful.
Cons: The bed was extremely uncomfortable. It was the little things they missed. No hand towels, no lotion, only bar hand soap. No tv in the bedroom, the one in the livingroom was small. And it's dated, you actually get a key not a key card to enter room
9,0 Excellent
Pros: The location was fantastic... just a short walk to Confederation Park where all the Winterlude ice sculptures were located. A short walk to the Canal as well.
Cons: A complaint I have is the room was advertised as "non-smoking" but we smelled smoke the second we opened the door. Also there were ashtrays and matches in the cabinets clearly indicating the room had been used as a smoking room. AndI'm not from Norwalk CT
7,0 Good
Pros: It was not good enough.
Cons: It was an affordable hotel with a cleanroom.
5,7 Okay
Pros: Great to be able to get two bedrooms.
Cons: Hotel overall could use a little upgrading.
10,0 Excellent
Pros: All the staff were very helpful, kind, and friendly. The room was very clean, has everything we needed and very comfortable. The location was great 15-20mins walk to the parliament hill and CF Rideau Centre.
Cons: construction were in front of our room. Very noisy.
7,5 Good
Pros: Location
Cons: Old style 90 s They take a 150$ deposit takes days to get it back
10,0 Excellent
Pros: Kitchen is complete with utensils and cooking ware
Cons: Nothing
9,0 Excellent
Pros: Location is terrific and having access to kitchen facilities is a huge plus.
Cons: The decor was a little weary, of an earlier era. But it would not deter me from returning.
4,0 Okay
Pros: Within walking distance of a lot of things to do.
Cons: Really dated, half the light bulbs we're burnt, room was fairly clean.
Cartier Place Suite Hotel: Your Hotel in Downtown OttawaWelcome to the Cartier Place Suite Hotel, one of the most unique hotels in downtown Ottawa; TripAdvisor recommended and winner of the Certificate of Excellence. Our pet friendly hotel is proud to be family owned and operated.
With a stay at A Voyageur Guest Apartments in Ottawa (Centretown), you'll be within a 5-minute drive of Rideau Canal and Supreme Court of Canada. Free self parking is available onsite.




Overall 6,7 Good
Based on 1 096 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Poor
1,0
Pros: Hace tap water
Mediocre
2,9
Pros: Nothing, I paid and then went to the room which is on the next building , the condition is so bad and I Decide reject right away. Now I am waiting for my money refund even there is a penalty.
Good
6,0
Pros: I liked the free breakfast and the proximity to the bus station.
Good
6,0
Good
6,0
Pros: For travellers on a limited budget, this is a good choice. It is adjacent to the Greyhound bus terminal and within easy walking distance of restaurants along Bank Street and the downtown area. The room is clean. There is WiFi and a small TV in the room. The women laying out breakfast was helpful and friendly and I appreciated her assistance.
Excellent
9,2
Pros: Nice staff, relevatively clean, good location. Breakfast was beyond expectations. and on top of that they had free parking.
Okay
5,0
Excellent
10,0
Pros: muffins
Excellent
10,0
Pros: Quietness No hassle Flexibility of staff Generous nature of hospitality
Good
7,0
Pros: Price
Mediocre
2,5
Okay
5,0
Pros: It was close to a lot of eateries and food spots almost hard for me to choose where to eat.
Details
Reviews
Overall 6,7 Good
Based on 1 096 reviews
WiFi
9,1
Location
8,6
Breakfast
7,7
Service
7,7
Room
4,2
Amenities
3,7
Comfort
3,4
Cleanliness
3,2
Vibe
2,7
Location
8,7
Service
7,9
Breakfast
7,7
Amenities
4,2
Comfort
2,8
Room
2,8
Vibe
2,7
Cleanliness
2,6
Location
8,3
Service
8,1
Breakfast
7,7
Value
7,6
Amenities
3,7
Room
3,4
Comfort
3,2
Cleanliness
3,0
Location
8,6
Service
7,8
Breakfast
7,6
Room
4,3
Comfort
3,8
Cleanliness
3,3
1,0 Poor
Pros: Hace tap water
Cons: Location Room insecure Dieta Shady Price
2,9 Mediocre
Pros: Nothing, I paid and then went to the room which is on the next building , the condition is so bad and I Decide reject right away. Now I am waiting for my money refund even there is a penalty.
Cons: As describe above.
6,0 Good
Pros: I liked the free breakfast and the proximity to the bus station.
Cons: I did not like how there was a weird smell in my room. I also did not like how inconsistent the heating system was.
6,0 Good
Pros:
Cons: Great location. A little run down. Very nice staff. Very good hot breakfast: eggs, toast; muffins.
6,0 Good
Pros: For travellers on a limited budget, this is a good choice. It is adjacent to the Greyhound bus terminal and within easy walking distance of restaurants along Bank Street and the downtown area. The room is clean. There is WiFi and a small TV in the room. The women laying out breakfast was helpful and friendly and I appreciated her assistance.
Cons: I had to be downtown for meetings by 8:00 … as such I had to leave the premises before breakfast was served each morning. On arrival you have to call the landlord to get the combination to open the lock on the front door. There was an extra service charge of $50 on arrival - which was unexpected.
9,2 Excellent
Pros: Nice staff, relevatively clean, good location. Breakfast was beyond expectations. and on top of that they had free parking.
Cons: one of the beds was very uncomfortable (old pull out sofa)
5,0 Okay
Pros:
Cons: Small room, dirty bathroom
10,0 Excellent
Pros: muffins
Cons: no wifi
10,0 Excellent
Pros: Quietness No hassle Flexibility of staff Generous nature of hospitality
Cons: Share bath but that was easy to accept
7,0 Good
Pros: Price
Cons: Noise from other rooms and children.
2,5 Mediocre
Pros:
Cons: I was overcharged even though final pricing was confirmed before check in and on the booking app. I contacted the guest house and was told I would be refunded the overcharged amount but nothing has been corrected so far.
5,0 Okay
Pros: It was close to a lot of eateries and food spots almost hard for me to choose where to eat.
Cons: I don’t think the room had air conditioning or a cooling system so I expected at least a fan or something but no fan either so it was hard falling asleep in the slight heat. The room I stayed was in a whole different building from the main building where breakfast was served; this means if I needed anything I had to leave my building. The breakfast was rationed, everyone got three small pancakes, a hard boiled egg, one cupcake and tea/coffee/water. I was literally still hungry after eating.
With a stay at A Voyageur Guest Apartments in Ottawa (Centretown), you'll be within a 5-minute drive of Rideau Canal and Supreme Court of Canada. Free self parking is available onsite.
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