Best Ottawa hotels near Ottawa City Hall
The Albert at Bay Suite Hotel provides tasteful accommodations in a convenient location to all that Ottawa has to offer. including some of the most impressive museums and artifacts found in the country. Each oversized suite features up-to-date amenities to ensure that the comfort and well-being of each guest is a high priority. Suites range from 650-1200 square feet. Newly renovated. The Albert At Bay Suite Hotel is a fully non-smoking hotel and offers complimentary wireless high-speed Internet in all guest suites, meeting rooms and throughout the rest of the hotel. Complimentary Local Calls; Suite includes tea, coffee, cream, sugar & cookies. Wireless High speed Internet throughout hotel. Incoming Faxes. Use of Fitness Centre and Saunas.
Overall 9,0 Excellent
Based on 3 686 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: We were very happy with the size of the suite.
Excellent
10,0
Pros: Very prompt response by mIntenance
Good
6,7
Pros: Cleanliness, full kitchen in the unit, parking in building
Excellent
9,6
Pros: The size of the suite, comfy bed, great facilities. And the option to save on housekeeping is a great idea.
Excellent
8,8
Pros: Great suite size
Excellent
9,6
Pros: Comfortable bed. Lots of space
Excellent
9,6
Pros: Great staff
Excellent
10,0
Pros: It was a suite so we had lots of room. Amazing stay
Good
7,1
Pros: Location
Excellent
10,0
Pros: Super clean and the staff went out of their way to provide the best service.
Excellent
8,3
Pros: The space of our apartment was incredible
Excellent
9,0
Pros: Lots of space and a full kitchen. Two bathrooms!
Details
Reviews
Overall 9,0 Excellent
Based on 3 686 reviews
Comfort
9,4
Service
9,2
Room
9,1
WiFi
8,6
Location
8,4
Breakfast
4,4
Comfort
9,1
Room
8,8
Service
8,4
Location
8,2
Breakfast
5,3
Comfort
9,6
Service
9,2
Room
8,5
Location
8,5
Value
6,7
Service
9,4
Comfort
9,0
Room
8,7
Location
8,5
Amenities
6,4
10,0 Excellent
Pros: We were very happy with the size of the suite.
Cons:
10,0 Excellent
Pros: Very prompt response by mIntenance
Cons: Good to have a blender in the kitchen.
6,7 Good
Pros: Cleanliness, full kitchen in the unit, parking in building
Cons: Weird food smell in unit, carpet needs a good steam clean, bedroom tv not functioning
9,6 Excellent
Pros: The size of the suite, comfy bed, great facilities. And the option to save on housekeeping is a great idea.
Cons:
8,8 Excellent
Pros: Great suite size
Cons: Hotel could have more facilities such as a pool
9,6 Excellent
Pros: Comfortable bed. Lots of space
Cons:
9,6 Excellent
Pros: Great staff
Cons:
10,0 Excellent
Pros: It was a suite so we had lots of room. Amazing stay
Cons: $24 a night for parking
7,1 Good
Pros: Location
Cons: A little dated would have been nice to know about the 24 dollar parking ... I would have chosen another hotel
10,0 Excellent
Pros: Super clean and the staff went out of their way to provide the best service.
Cons:
8,3 Excellent
Pros: The space of our apartment was incredible
Cons: Not a single thing
9,0 Excellent
Pros: Lots of space and a full kitchen. Two bathrooms!
Cons: It would be really great if this hotel had a pool.
The Albert at Bay Suite Hotel provides tasteful accommodations in a convenient location to all that Ottawa has to offer. including some of the most impressive museums and artifacts found in the country. Each oversized suite features up-to-date amenities to ensure that the comfort and well-being of each guest is a high priority. Suites range from 650-1200 square feet. Newly renovated. The Albert At Bay Suite Hotel is a fully non-smoking hotel and offers complimentary wireless high-speed Internet in all guest suites, meeting rooms and throughout the rest of the hotel. Complimentary Local Calls; Suite includes tea, coffee, cream, sugar & cookies. Wireless High speed Internet throughout hotel. Incoming Faxes. Use of Fitness Centre and Saunas.
With a stay at Byward Blue Inn, you'll be centrally located in Ottawa, just a 4-minute walk from Byward Market Square and 8 minutes by foot from National Gallery of Canada. Featured amenities include a business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Overall 8,9 Excellent
Based on 3 600 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Large bright room with balcony Great location,easily accessed the bicycle trails Quiet location although still downtown
Excellent
8,3
Pros: Nice clean rooms. Great breakfast
Excellent
8,8
Pros: Excellent location, with all the cafes, restaurants and bars of Byward Market on the doorstep and just a short walk to Parliament Hill. The bed was very comfortable in a spacious room and the balcony with table and chairs was lovely in the sunshine. Breakfast was very good, although there were not enough tables for breakfast and we had to leave and try again 20 minutes later, only to find the same problem. Complimentary afternoon tea was a nice bonus.
Excellent
9,2
Pros: very good breakfast, the room was cozy and had all the goodies.
Excellent
10,0
Pros: On site parking (fee) breakfast, close to everything
Excellent
10,0
Pros: The location is incredible, I couldn't ask for better in the heart of the Byward Market. Indigo parking is cheap too $11/Day... I've seen over $20/day in ottawa.
We had a room with a balcony, and I loved it. The room's are clean, and the bed was very comfortable.
Excellent
8,8
Pros: Our suite was lovely, overlooking the street with a very large balcony, fully equipped kitchen and seating area. Large clean bathroom. Staff were pleasant. Breakfast was really good with a variety of food. Complimentary afternoon tea with cheese, crackers, pickles and cookies was a real bonus after a busy day walking Ottawa. Close to the bars/restaurants but far enough a way to be really quiet. Metro store and LCBO liquor store less than 10mins walk away.
Excellent
10,0
Pros: A block off Byward Market and all the touristy places. Free breakfast and afternoon tea that will not disappoint. Couldn’t ask for more. Highly recommended.
Excellent
10,0
Pros: All of above
Excellent
9,6
Pros: Right in the heart of Ottawa, Bytown, close to restaurants & major sightseeing locations. The room was spacious and the bed very comfortable.
Excellent
10,0
Pros: The breakfast was outstanding. The location was perfect.
Excellent
8,3
Pros: The location was perfect - in the heart of the Byward Market area and close to good restaurants. We highly recommend Lapointe Seafood restaurant on York Street just a short walk from the Inn. Our room was very comfortable and the bed was comfy. The balcony was a bonus! Afternoon tea served in the dining area was a nice touch and much appreciated!
Details
Reviews
Overall 8,9 Excellent
Based on 3 600 reviews
Location
9,3
Breakfast
9,0
Service
8,9
Food
8,8
Value
8,7
Room
8,0
WiFi
7,8
Location
9,4
Cleanliness
9,3
Food
8,8
Service
8,5
Breakfast
8,4
Room
7,9
Comfort
5,4
Location
8,9
Service
8,7
Breakfast
8,5
Room
6,3
Comfort
4,1
Location
9,5
Food
9,0
Service
9,0
Breakfast
8,9
Room
8,1
Comfort
6,7
Location
9,4
Breakfast
9,1
Service
9,1
Room
7,3
10,0 Excellent
Pros: Large bright room with balcony Great location,easily accessed the bicycle trails Quiet location although still downtown
Cons: No
8,3 Excellent
Pros: Nice clean rooms. Great breakfast
Cons: Quite noisy due to the fact is at the end of a strip of restaurants and bars
8,8 Excellent
Pros: Excellent location, with all the cafes, restaurants and bars of Byward Market on the doorstep and just a short walk to Parliament Hill. The bed was very comfortable in a spacious room and the balcony with table and chairs was lovely in the sunshine. Breakfast was very good, although there were not enough tables for breakfast and we had to leave and try again 20 minutes later, only to find the same problem. Complimentary afternoon tea was a nice bonus.
Cons: The lift! Slow, noisy and worrying!
9,2 Excellent
Pros: very good breakfast, the room was cozy and had all the goodies.
Cons:
10,0 Excellent
Pros: On site parking (fee) breakfast, close to everything
Cons: Pillows
10,0 Excellent
Pros: The location is incredible, I couldn't ask for better in the heart of the Byward Market. Indigo parking is cheap too $11/Day... I've seen over $20/day in ottawa.
We had a room with a balcony, and I loved it. The room's are clean, and the bed was very comfortable.
Cons: if the chairs on the balcony could have been better quality, thats it. Everything was excellent here. Very safe, and secure
8,8 Excellent
Pros: Our suite was lovely, overlooking the street with a very large balcony, fully equipped kitchen and seating area. Large clean bathroom. Staff were pleasant. Breakfast was really good with a variety of food. Complimentary afternoon tea with cheese, crackers, pickles and cookies was a real bonus after a busy day walking Ottawa. Close to the bars/restaurants but far enough a way to be really quiet. Metro store and LCBO liquor store less than 10mins walk away.
Cons: Please note that there are steps up to the front of the hotel but once inside it has a lift/elevator. If there was a ramp up to reception we were not told about it and could not find it.
10,0 Excellent
Pros: A block off Byward Market and all the touristy places. Free breakfast and afternoon tea that will not disappoint. Couldn’t ask for more. Highly recommended.
Cons: Honestly, none. All that they advertised in the web were all found in the room and hotel
10,0 Excellent
Pros: All of above
Cons: Thus place was fantastic..the breakfast was varied fresh and amazing.. the rooms were spotless the location was perfect..this place is a gem..so very cozy.. nothing to not like
9,6 Excellent
Pros: Right in the heart of Ottawa, Bytown, close to restaurants & major sightseeing locations. The room was spacious and the bed very comfortable.
Cons:
10,0 Excellent
Pros: The breakfast was outstanding. The location was perfect.
Cons:
8,3 Excellent
Pros: The location was perfect - in the heart of the Byward Market area and close to good restaurants. We highly recommend Lapointe Seafood restaurant on York Street just a short walk from the Inn. Our room was very comfortable and the bed was comfy. The balcony was a bonus! Afternoon tea served in the dining area was a nice touch and much appreciated!
Cons:
With a stay at Byward Blue Inn, you'll be centrally located in Ottawa, just a 4-minute walk from Byward Market Square and 8 minutes by foot from National Gallery of Canada. Featured amenities include a business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Ideally located in the heart of downtown Ottawa, overlooking Confederation Park and the National Arts centre. Lord Elgin is steps away from the Rideau Canal; the world's longest skating rink in the winter and a beautiful waterway in the summer; the Shaw Centre, Parliament Buildings, and Ottawa Rideau Centre.
Overall 8,8 Excellent
Based on 4 477 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Staff was professional and friendly. Location was great, within walking distance of things we wanted to see. Hotel was clean, which was the most important detail to me.
Good
6,7
Pros: Way to expensive for what you get. Drinks and food was 30% more than other surrounding places
Excellent
8,0
Pros: location super, great older hotel
Excellent
10,0
Pros: It was fantastic
Excellent
9,0
Pros: the location
Good
7,9
Pros: Excellent location.
Excellent
8,3
Pros: Location
Excellent
10,0
Pros: Breakfast was very good. There was an excellent choice of food both à la carte and a buffet serving hot, cold, cereals, fruit. Caring for the environment. The hotel seems to have a number of initiatives on this front. There is an option not to have your towels changed every day (with the added incentive of a voucher for the restaurant) and there was also a recycling bin in the room which I liked. There was plenty of seating in the lobby and newspapers available daily.
Mediocre
3,8
Pros: Location
Excellent
10,0
Pros: We asked if we could check in early and it was subject to occupancy however they offered to allow us to park our vehicle. When we arrived the room was ready and we were checked in early! Great customer relations
Excellent
10,0
Pros: Staff was friendly and very helpful. The location was ideal.
Excellent
9,6
Pros: Clean and comfortable, great location and free parking close by.
Details
Reviews
Overall 8,8 Excellent
Based on 4 477 reviews
Location
9,4
Service
9,0
Room
7,7
WiFi
7,2
Value
5,3
Breakfast
5,2
Location
9,4
Service
8,6
Room
7,1
WiFi
5,8
Value
5,2
Breakfast
4,8
Location
9,2
Service
8,0
Room
7,0
Breakfast
5,7
Value
5,6
Location
9,5
Service
8,5
Room
7,1
Vibe
6,3
Comfort
6,0
Location
9,3
Service
8,6
Room
7,0
Value
5,4
10,0 Excellent
Pros: Staff was professional and friendly. Location was great, within walking distance of things we wanted to see. Hotel was clean, which was the most important detail to me.
Cons:
6,7 Good
Pros: Way to expensive for what you get. Drinks and food was 30% more than other surrounding places
Cons: desk chair was not comfortable.. No good sitting in the room had sit in bed..Dont like that
8,0 Excellent
Pros: location super, great older hotel
Cons: bath room sink overflow drain filthy
10,0 Excellent
Pros: It was fantastic
Cons:
9,0 Excellent
Pros: the location
Cons: the pool needs renovation parking is expensive
7,9 Good
Pros: Excellent location.
Cons: Expensive Valet Parking. Tier'ed internet. Not worth the price for services you get.
8,3 Excellent
Pros: Location
Cons: Fee for parking
10,0 Excellent
Pros: Breakfast was very good. There was an excellent choice of food both à la carte and a buffet serving hot, cold, cereals, fruit. Caring for the environment. The hotel seems to have a number of initiatives on this front. There is an option not to have your towels changed every day (with the added incentive of a voucher for the restaurant) and there was also a recycling bin in the room which I liked. There was plenty of seating in the lobby and newspapers available daily.
Cons:
3,8 Mediocre
Pros: Location
Cons: Poor experience from the staff; hotel room not clean and very dated
10,0 Excellent
Pros: We asked if we could check in early and it was subject to occupancy however they offered to allow us to park our vehicle. When we arrived the room was ready and we were checked in early! Great customer relations
Cons: Can’t think of a thing
10,0 Excellent
Pros: Staff was friendly and very helpful. The location was ideal.
Cons:
9,6 Excellent
Pros: Clean and comfortable, great location and free parking close by.
Cons: Would have loved to have drinking water available the room or lobby.
Ideally located in the heart of downtown Ottawa, overlooking Confederation Park and the National Arts centre. Lord Elgin is steps away from the Rideau Canal; the world's longest skating rink in the winter and a beautiful waterway in the summer; the Shaw Centre, Parliament Buildings, and Ottawa Rideau Centre.
No matter your reason for travel, whether business or leisure, The Westin Ottawa is dedicated to making your stay in Ontario a great one. Our modern hotel is located downtown in Ottawa's business district across from the lovely Rideau Canal. Host your next conference or event in our dynamic venues featuring state-of-the-art AV equipment and expert planning services. Our renowned Shore Club restaurant is a popular dining choice for hotel guests and Ottawa locals alike. Stay active with a number of stimulating activities including a swim in our indoor heated pool, a workout at our modern fitness center, a game of squash on our private courts or even a tour of the city with our hotel's bike rental program. Enjoy a restful night's sleep in our refined guestrooms with enriching amenities and stunning views of downtown Ottawa.
Overall 8,8 Excellent
Based on 3 119 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6,7
Pros: Great location, Restaurant, Staff at Check in and Valet. Loved your #westinwags wall
Excellent
10,0
Pros: Bed was super comfy and the view of the parliament and the Chateau Laurier was wonderful. The Shore Club restaurant in the hotel was delicious and the service amazing
Excellent
8,8
Pros: very central location,view in rear of hotel open but a bit limited but view from front pretty good,very helpful staff and friendly too
Excellent
10,0
Pros: Perfect location, room had a great view.
Excellent
8,8
Pros: Large and comfortable room, excellent location. Concierge gave excellent tips to make the most of our time
Good
7,1
Pros: Clean and in a good location
Excellent
8,3
Pros: location, comfortness
Excellent
9,6
Pros: Location and friendly staff.
Excellent
9,0
Pros: location was perfect for our events
Okay
4,6
Pros: Breakfast was fine. The staff was very pleasant and attentive. Location was alright.
Good
7,1
Pros: Location
Okay
5,8
Pros: Location
Details
Reviews
Overall 8,8 Excellent
Based on 3 119 reviews
Location
9,1
Service
8,7
Room
8,1
WiFi
6,4
Breakfast
5,9
Value
4,4
Location
9,4
Service
8,5
Room
6,8
Cleanliness
6,4
Breakfast
5,6
Value
4,1
Service
8,8
Location
8,7
Room
7,4
Breakfast
5,9
Value
4,0
Location
9,3
Service
7,7
Room
7,2
Location
9,3
Service
8,8
Room
7,6
6,7 Good
Pros: Great location, Restaurant, Staff at Check in and Valet. Loved your #westinwags wall
Cons: I did not appreciate my door being knocked on at 9:20 AM wit the cleaner when check out is not until 11 am -well actually 2 pm because of my guest status. Was very annoying.
10,0 Excellent
Pros: Bed was super comfy and the view of the parliament and the Chateau Laurier was wonderful. The Shore Club restaurant in the hotel was delicious and the service amazing
Cons:
8,8 Excellent
Pros: very central location,view in rear of hotel open but a bit limited but view from front pretty good,very helpful staff and friendly too
Cons: valet parking a bit steep but I suppose it is a city centre
10,0 Excellent
Pros: Perfect location, room had a great view.
Cons:
8,8 Excellent
Pros: Large and comfortable room, excellent location. Concierge gave excellent tips to make the most of our time
Cons: Excessive lift waiting time
7,1 Good
Pros: Clean and in a good location
Cons: Didn’t like the fact that they go into your account multiple times throughout your stay. Also pictures on web shows a lounge on the roof and there isn’t any. Hot tub water dirty
8,3 Excellent
Pros: location, comfortness
Cons: hard water
9,6 Excellent
Pros: Location and friendly staff.
Cons:
9,0 Excellent
Pros: location was perfect for our events
Cons: room is about ready for a reno. Still good, starting to show age, however. 7/10 room style.
4,6 Okay
Pros: Breakfast was fine. The staff was very pleasant and attentive. Location was alright.
Cons: Room could use upgrading - furniture, countertop etc. Shower curtain could be longer, since water collects on the bathroom floor due to the design of the shower stall.
7,1 Good
Pros: Location
Cons: The fact that they go into your account constantly. They advertise that there is a roof top lounge and there isn’t. They say at check in if you go green you get a discount voucher for breakfast and nothing is given
5,8 Okay
Pros: Location
Cons: Very outdated, cafe closed too early!
No matter your reason for travel, whether business or leisure, The Westin Ottawa is dedicated to making your stay in Ontario a great one. Our modern hotel is located downtown in Ottawa's business district across from the lovely Rideau Canal. Host your next conference or event in our dynamic venues featuring state-of-the-art AV equipment and expert planning services. Our renowned Shore Club restaurant is a popular dining choice for hotel guests and Ottawa locals alike. Stay active with a number of stimulating activities including a swim in our indoor heated pool, a workout at our modern fitness center, a game of squash on our private courts or even a tour of the city with our hotel's bike rental program. Enjoy a restful night's sleep in our refined guestrooms with enriching amenities and stunning views of downtown Ottawa.
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. We're happy to announce that our Ottawa hotel is voted in the Top 5 of TripAdvisor when it comes to product and service. Our guests do the talking for us. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs, Bagels, toast, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! Enjoy your stay.
Overall 8,7 Excellent
Based on 3 322 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: In terms of proximity to Down Town Ottawa tourist attractions, customer service of the staffs, décor, up keep, and quality of breakfast this is an excellent hotel.
Excellent
9,0
Pros: Indoor garage is great, especially in winter!
Poor
1,0
Excellent
8,8
Pros: The staff at checkin was excellent
Excellent
9,2
Pros: Very friendly stuff. Good breakfast. Clean room. Comfy beds.
Good
7,9
Pros: Bed comfy and good breakfast.
Excellent
8,0
Pros: We all liked having breakfast available over the four days of our stay. There was a variety of foods with healthy choices. This was a major reason we chose the hotel --- the food suited all ages from children to seniors, and could be substantial enough to allow us "tourist" time until lunch. Quality coffee was really appreciated! While we expected the location to be closer to the canal, we enjoyed the quiet location and the cleanliness of the hotel. We liked the friendly and efficient staff.
Excellent
10,0
Pros: Beautiful
Excellent
10,0
Pros: The room was what I thought it would be
Excellent
10,0
Pros: Friendly staff and good accommodations. Breakfast was also good
Excellent
10,0
Excellent
10,0
Pros: Staff pleasant and helpful Room was good size and very comfortable
Details
Reviews
Overall 8,7 Excellent
Based on 3 322 reviews
Cleanliness
9,4
Service
9,4
WiFi
8,8
Room
8,7
Vibe
8,5
Location
8,3
Breakfast
6,4
Food
4,2
Bar
1,4
Pool
0,7
Cleanliness
9,5
Service
9,0
Room
8,6
Location
8,4
Comfort
7,3
Breakfast
5,7
Food
3,5
Cleanliness
9,6
Service
9,4
Room
9,1
Location
8,1
Comfort
7,4
Value
5,9
Breakfast
5,1
Food
4,4
Service
9,6
Room
8,2
Location
8,0
Breakfast
6,3
Room
8,2
Location
8,2
Breakfast
6,3
10,0 Excellent
Pros: In terms of proximity to Down Town Ottawa tourist attractions, customer service of the staffs, décor, up keep, and quality of breakfast this is an excellent hotel.
Cons: The info that the hotel property parking is paid, should have been listed in the website noticeably.
9,0 Excellent
Pros: Indoor garage is great, especially in winter!
Cons:
1,0 Poor
Pros:
Cons: the staff did not report my airline mileage points the basement room fronting a busy street was noisy
8,8 Excellent
Pros: The staff at checkin was excellent
Cons: The parking underground was dangerous and scary
9,2 Excellent
Pros: Very friendly stuff. Good breakfast. Clean room. Comfy beds.
Cons: Some problems with parking. Our car was too big.
7,9 Good
Pros: Bed comfy and good breakfast.
Cons: Poor gym for weight training. Breakfast hours could be extended , i.e. closing time could be at 10:30 am instead of 9:30 am.
8,0 Excellent
Pros: We all liked having breakfast available over the four days of our stay. There was a variety of foods with healthy choices. This was a major reason we chose the hotel --- the food suited all ages from children to seniors, and could be substantial enough to allow us "tourist" time until lunch. Quality coffee was really appreciated! While we expected the location to be closer to the canal, we enjoyed the quiet location and the cleanliness of the hotel. We liked the friendly and efficient staff.
Cons: The fridge was noisy to the point we had to unplug it to get some sleep. While it's great to have hot water, the tap water in the bathroom was extremely hot -- to the point of potentially burning someone who was unaware of the hot temperature. I believe a lower temperature of 140 F degrees is sufficient for safe and serviceable water --- and considerably cheaper for the cost of electricity. The two top drawers in the dresser rarely stayed closed -- and so we were occasionally running into them. I did expect the property to be closer to the downtown and the canal. However, our family likes to walk and cycle, so we did just fine with walking to the market and the various galleries, and touring the canal on bicycles. It was an opportunity for some exercise during our travels.
10,0 Excellent
Pros: Beautiful
Cons: Everything
10,0 Excellent
Pros: The room was what I thought it would be
Cons: Nothing
10,0 Excellent
Pros: Friendly staff and good accommodations. Breakfast was also good
Cons: ParkingFirst
10,0 Excellent
Pros:
Cons: Breakfest qualitu should be improved. Bad quality of products. Everything else were very good. The room was perfect.
10,0 Excellent
Pros: Staff pleasant and helpful Room was good size and very comfortable
Cons: Cramped breakfast area
When traveling to the capital city, you need to know that the right Ottawa hotel has luxury amenities, top of the line service, and quality to greet you from the moment you arrive. Spend the day exploring Parliament Hill and Elgin Street. Pack the good camera and your walking shoes because there is no shortage of sights to behold. The Rideau Canal and Canadian Museum of Nature are absolute musts. Just be careful because you can easily lose an entire day admiring the city's magnificent architecture and sights. This Ottawa hotel is proud to be the only Best Western in downtown. That means that there's only one place to go where your pocketbook will thank you and you'll be treated like the A-lister you are. Enjoy spacious suites where spreading out is a breeze. We're close to office towers and all government departments, so if you have some business to take care of, everything is only a short walk or drive away. We're happy to announce that our Ottawa hotel is voted in the Top 5 of TripAdvisor when it comes to product and service. Our guests do the talking for us. Nowhere else in the city will you find such a great deal, generous breakfast, and quality that sets the standard. Why look any further? Spend the afternoon perusing Winterlude and indulge in the best shopping around. Our friendly, helpful staff is always available to help you create the most memorable vacation of a lifetime. A night painting the town red? Sure thing. The best dining in Ottawa? Right this way. Our Ottawa hotel features the best complimentary breakfast around. Bring your appetite to daily buffets with sizzling hot eggs, Bagels, toast, fresh fruits, a variety of cereal and yogurt, juices and Seattle's Best Coffee. Reserve your next stay at Best Western Plus Ottawa Downtown Suites and save some of that rainy day fund for shopping on Elgin Street! Enjoy your stay.
Enjoy a luxurious stay within walking distance of many city center attractions at Delta Hotels by Marriott Ottawa City Centre. Ideally located in downtown Ottawa, Ontario, our modern, stylish hotel offers sleek, spacious hotel rooms and suites featuring pillowtop bedding, floor-to-ceiling windows and scenic city views. Enjoy complimentary Wi-Fi throughout our hotel. Dine on delicious, locally sourced fare at LIFT Resto Lounge, our signature hotel restaurant. Maintain your fitness routine in our state-of-the-art gym, relax on our rooftop terrace or take a dip in our indoor, oversized saltwater pool. Those who are in downtown Ottawa, Ontario to host a meeting or social occasion will appreciate our complimentary business center and flexible event venues that can accommodate up to 1,100 guests. Explore Ottawa city centre with ease - Shaw Convention Centre, the ByWard Market District, Rideau Canal and Parliament Hill are moments away. We can't wait for you to visit us at our hotel in downtown Ottawa, Ontario.
Overall 8,7 Excellent
Based on 792 reviews
All reviews
- All reviews
Excellent
8,8
Pros: Nice big room
Excellent
10,0
Pros: Have been staying for years at this location. Central and like a second home.
Excellent
10,0
Pros: Breakfast was good. Location is excellent. Staff was great!
Excellent
9,6
Pros: Room and bathroom were clean. Service from staff was excellent. Food from restaurant was good. Loved the service. Loved the breakfast!!!
Excellent
9,0
Pros: Quality, staff, room.
Excellent
10,0
Pros: Great friendly staff.clean rooms. Walking distance to everything.
Excellent
8,0
Pros: Great location, very friendly staff! Decent pool and very comfortable beds!
Okay
4,0
Pros: The bed was very comfortable and the breakfast area smelled fantastic
Excellent
10,0
Pros: Quality at a reasonable price
Excellent
10,0
Pros: Great staff, lovely rooms, good value for money, good location and Ottawa is such a cool town
Excellent
9,6
Pros: The staff are so friendly, so professional, check-in/out were very easy and fast .. they are exceeding our expectations .. thank you all.
Excellent
9,0
Pros: The room was awesome with a great view. Clean and so conveniently located. I just stayed up in Deerhurst and paid way more for my room and it couldn't compare to the condition, cleanliness and wonderful staff of this hotel.
Details
Reviews
Overall 8,7 Excellent
Based on 792 reviews
Cleanliness
8,9
Comfort
8,7
Location
9,0
Services
8,5
Staff
9,1
Value for money
8,0
8,8 Excellent
Pros: Nice big room
Cons: Bathroom are a bit tight to moves around
10,0 Excellent
Pros: Have been staying for years at this location. Central and like a second home.
Cons: N/a
10,0 Excellent
Pros: Breakfast was good. Location is excellent. Staff was great!
Cons:
9,6 Excellent
Pros: Room and bathroom were clean. Service from staff was excellent. Food from restaurant was good. Loved the service. Loved the breakfast!!!
Cons: Rom was cold and called room service multiple times to get a blanket but there was no answer. There were no bed linens in the room either. My children complained a lot about being cold and didnt sleep well as a result.
9,0 Excellent
Pros: Quality, staff, room.
Cons: No.
10,0 Excellent
Pros: Great friendly staff.clean rooms. Walking distance to everything.
Cons:
8,0 Excellent
Pros: Great location, very friendly staff! Decent pool and very comfortable beds!
Cons: Called ahead and asked to check in early as we had tickets to an event late afternoon but this phone call wasn’t saved on my file, and we were not able to check in early. Small bathroom.
4,0 Okay
Pros: The bed was very comfortable and the breakfast area smelled fantastic
Cons: I usually love the Delta, but this time I did not have a great experience. The pool was recently renovated, when I accessed the changing rooms, the foul odour just threw me off. The changing area was dirty and there was no shower courtain
10,0 Excellent
Pros: Quality at a reasonable price
Cons: no
10,0 Excellent
Pros: Great staff, lovely rooms, good value for money, good location and Ottawa is such a cool town
Cons:
9,6 Excellent
Pros: The staff are so friendly, so professional, check-in/out were very easy and fast .. they are exceeding our expectations .. thank you all.
Cons: N/A
9,0 Excellent
Pros: The room was awesome with a great view. Clean and so conveniently located. I just stayed up in Deerhurst and paid way more for my room and it couldn't compare to the condition, cleanliness and wonderful staff of this hotel.
Cons: Location of ice machines. But the staff was so helpful when we asked, he said he would send ice to our room.
Enjoy a luxurious stay within walking distance of many city center attractions at Delta Hotels by Marriott Ottawa City Centre. Ideally located in downtown Ottawa, Ontario, our modern, stylish hotel offers sleek, spacious hotel rooms and suites featuring pillowtop bedding, floor-to-ceiling windows and scenic city views. Enjoy complimentary Wi-Fi throughout our hotel. Dine on delicious, locally sourced fare at LIFT Resto Lounge, our signature hotel restaurant. Maintain your fitness routine in our state-of-the-art gym, relax on our rooftop terrace or take a dip in our indoor, oversized saltwater pool. Those who are in downtown Ottawa, Ontario to host a meeting or social occasion will appreciate our complimentary business center and flexible event venues that can accommodate up to 1,100 guests. Explore Ottawa city centre with ease - Shaw Convention Centre, the ByWard Market District, Rideau Canal and Parliament Hill are moments away. We can't wait for you to visit us at our hotel in downtown Ottawa, Ontario.
Located downtown Ottawa, with views of Parliament Hill and Rideau Canal, Fairmont Château Laurier is waiting to welcome you to Canada's capital. Steps from national museums, famed ByWard Market, dining and entertainment, Ottawa's castle couldn't be better situated. Our recently re-designed rooms are a fresh, modern addition to the regal elegance that is synonymous with the hotel. Stay on Fairmont Gold for a customized level of service, ensuring your stay is nothing short of unforgettable.
Overall 8,6 Excellent
Based on 12 689 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Beautiful hotel. Exceptional staff
Excellent
10,0
Pros: Great location, very nice hotel! Upgrade to the gold rooms if you can, lots of perks, snacks and breakfast included in the lounge
Excellent
10,0
Pros: Excellent hotel, fine staff and great location.
Excellent
10,0
Pros: Elegant surroundings and efficient friendly staff.
Excellent
10,0
Pros: The location was perfect for hitting almost everywhere in the city on foot (assuming you do not mind walking)! I was a great way to get around to see everything and this was the epicentre! Plus having the Byward Market was tight there may it perfect!
Excellent
9,6
Pros: Nice staff and great location. The hotel is beautiful. big swimming pool is a bonus
Excellent
10,0
Pros: Sam at the Gold floor concierge was extremely helpful. The snacks and breakfast were wonderful. Great beds and linens.
Excellent
10,0
Pros: I liked that it was right next door to the parliament buildings and walking distance to everything!! It was a beautiful place to stay with very friendly and helpful staff.
Excellent
10,0
Pros: Proximity to the Byward Market and the Parliament Buildings. Room was clean and comfortable. Coffee was good too and so were all the options in the fridge.
Good
7,9
Pros: All staff are nice and got me upgraded to Gold club. Room service and valet employees are nice.
Excellent
10,0
Pros: Beautiful hotel, in a great location. Was accommodating of our dog. The staff was great, particularly the Doormen who we polite, helpful and fun. Save your small bills and coins so you can tip, because they deserve it! Overall, a great stay in a classic Fairmont hotel.
Good
7,1
Pros: Big room and quite. Loved how close it was to the rest of the city.door men were really friendly. Easy check in and express checkout
Details
Reviews
Overall 8,6 Excellent
Based on 12 689 reviews
Location
8,6
Service
8,4
Amenities
7,7
Pool
7,4
Room
6,9
Breakfast
6,8
Wellness
6,1
Cleanliness
5,9
WiFi
5,6
Comfort
5,5
Value
4,4
Service
8,5
Vibe
8,0
Location
8,0
Room
7,2
Breakfast
7,1
Cleanliness
5,3
Value
4,4
WiFi
4,1
Location
8,6
Service
8,3
Room
6,3
Breakfast
6,1
Food
5,9
Cleanliness
5,7
Comfort
5,2
WiFi
5,2
Value
4,4
Service
8,7
Location
8,5
Breakfast
7,2
Room
6,8
Comfort
5,2
Value
4,7
WiFi
3,7
Location
8,5
Service
7,7
Room
7,0
Breakfast
6,4
Cleanliness
5,3
Value
4,4
WiFi
4,0
10,0 Excellent
Pros: Beautiful hotel. Exceptional staff
Cons: No
10,0 Excellent
Pros: Great location, very nice hotel! Upgrade to the gold rooms if you can, lots of perks, snacks and breakfast included in the lounge
Cons:
10,0 Excellent
Pros: Excellent hotel, fine staff and great location.
Cons: Nothing to dislike
10,0 Excellent
Pros: Elegant surroundings and efficient friendly staff.
Cons: Awful music in the foyer,totally inappropriate for this quality of hotel.
10,0 Excellent
Pros: The location was perfect for hitting almost everywhere in the city on foot (assuming you do not mind walking)! I was a great way to get around to see everything and this was the epicentre! Plus having the Byward Market was tight there may it perfect!
Cons: The room that we were in was one of their lower end rooms but it would have been nice to have a little more natural light!
9,6 Excellent
Pros: Nice staff and great location. The hotel is beautiful. big swimming pool is a bonus
Cons: parking is expensive and breakfast is so so
10,0 Excellent
Pros: Sam at the Gold floor concierge was extremely helpful. The snacks and breakfast were wonderful. Great beds and linens.
Cons: The motion light in the closet wouldn’t stay on long enough when searching in my suitcase. Irritating. The bathroom though small, was beautifully remodeled but when opening the door it would collide with the main room door. It could be reversed and would be better. A bathtub would have been nice. Also, it would be great if the hotel was a Fine Hotel property with Platinum Amex as is the Chateau Frontenac in Quebec City , which is also a favorite of mine
10,0 Excellent
Pros: I liked that it was right next door to the parliament buildings and walking distance to everything!! It was a beautiful place to stay with very friendly and helpful staff.
Cons:
10,0 Excellent
Pros: Proximity to the Byward Market and the Parliament Buildings. Room was clean and comfortable. Coffee was good too and so were all the options in the fridge.
Cons: Not much room out front for vehicle traffic. We caught our taxi out on the road, cause we didn't want to get stuck at the front door.
7,9 Good
Pros: All staff are nice and got me upgraded to Gold club. Room service and valet employees are nice.
Cons: It is clean however found a dirty cup in the lounge while trying to make my coffee. other minor things. I dont eat pork .. lounge food options was not good enough to accommodate those who dont eat pork. No parking on site unless you get the valet option which is 49 CAD. or park at a nearby parking.
10,0 Excellent
Pros: Beautiful hotel, in a great location. Was accommodating of our dog. The staff was great, particularly the Doormen who we polite, helpful and fun. Save your small bills and coins so you can tip, because they deserve it! Overall, a great stay in a classic Fairmont hotel.
Cons: Not the cheapest stay...
7,1 Good
Pros: Big room and quite. Loved how close it was to the rest of the city.door men were really friendly. Easy check in and express checkout
Cons: The staff at Zoe’s was seated quickly but after 20mins of waiting in a nearly empty restaurant we left. The parking garage was not open so cost a lot more to park. Paid for deluxe king to get a good view instead It was facing inwards with not even a green space to look at but windows filled with storage.
Located downtown Ottawa, with views of Parliament Hill and Rideau Canal, Fairmont Château Laurier is waiting to welcome you to Canada's capital. Steps from national museums, famed ByWard Market, dining and entertainment, Ottawa's castle couldn't be better situated. Our recently re-designed rooms are a fresh, modern addition to the regal elegance that is synonymous with the hotel. Stay on Fairmont Gold for a customized level of service, ensuring your stay is nothing short of unforgettable.
A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of University of Ottawa and Museum of Nature. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Ottawa? This hotel has facilities measuring 1200 square feet (111 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Overall 8,6 Excellent
Based on 7 317 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7,5
Pros: Plenty of room and close to the centre of town.
Good
7,1
Pros: Breakfast was good
Okay
5,0
Pros: Breakfast was standard. The bed was comfortable. The general floor staff were friendly and helpful. The location was acceptable.
Excellent
10,0
Pros: Everything was great especially Breakfast variaty
Mediocre
3,3
Pros: N/a
Excellent
10,0
Pros: I had an awesome time. The accommodation and service were excellent and unforgettable, Keep it up. I definitely recommend it to anyone You may want to try rooms with kitchenette!
Excellent
9,2
Pros: We loved the full kitchen and location
Excellent
10,0
Excellent
8,3
Pros: Location, location, location
Excellent
9,0
Pros: The suites are unusually spacious and well priced. Staff are very friendly.
Excellent
9,2
Pros: The free breakfast was very good. Lots of choice. The room itself was dark We ate in the room across the hall which was much brighter. It was set up as an overflow room.
Excellent
9,0
Pros: Heated underground parking, free breakfast, proximity to downtown.
Details
Reviews
Overall 8,6 Excellent
Based on 7 317 reviews
Wellness
8,9
Service
8,9
WiFi
8,9
Value
8,6
Room
8,6
Location
8,6
Comfort
8,5
Breakfast
8,3
Amenities
4,1
Vibe
3,5
Service
8,9
Comfort
8,5
Breakfast
8,4
Room
8,4
Location
8,3
WiFi
8,0
Amenities
4,2
Vibe
3,2
Service
8,7
Room
8,4
Comfort
8,3
Breakfast
8,1
WiFi
7,6
Location
7,5
Amenities
4,5
Vibe
2,7
Service
9,1
Value
8,7
Breakfast
8,5
Location
8,5
WiFi
8,0
Room
7,8
Amenities
4,3
Vibe
3,5
Service
8,5
Room
8,3
Comfort
8,2
Location
8,2
Breakfast
8,0
Amenities
3,9
Vibe
2,8
7,5 Good
Pros: Plenty of room and close to the centre of town.
Cons: Rooms were very dated
7,1 Good
Pros: Breakfast was good
Cons: There are no signs how to reach breakfast room and lobby. There are several elevators. First time was difficult to reach what you need.
5,0 Okay
Pros: Breakfast was standard. The bed was comfortable. The general floor staff were friendly and helpful. The location was acceptable.
Cons: The desk staff was unfriendly, unhelpful and unengaged. The parking garage was atrocious. The parking spot was almost impossible to park into. It took many turns to maneuver into the spot. We did not know that parking was extra and not pleased that we had to pay $15.00 extra when paying for the bill. Directions to the our room were not clear as were the directions to the breakfast room.
10,0 Excellent
Pros: Everything was great especially Breakfast variaty
Cons: The elevators confusion
3,3 Mediocre
Pros: N/a
Cons: Very old and smelly
10,0 Excellent
Pros: I had an awesome time. The accommodation and service were excellent and unforgettable, Keep it up. I definitely recommend it to anyone You may want to try rooms with kitchenette!
Cons: None.
9,2 Excellent
Pros: We loved the full kitchen and location
Cons:
10,0 Excellent
Pros:
Cons: It was a great experience.
8,3 Excellent
Pros: Location, location, location
Cons:
9,0 Excellent
Pros: The suites are unusually spacious and well priced. Staff are very friendly.
Cons: There were missing items from the kitchen, and the cleaning staff did not replenish the coffee supplies.
9,2 Excellent
Pros: The free breakfast was very good. Lots of choice. The room itself was dark We ate in the room across the hall which was much brighter. It was set up as an overflow room.
Cons: We were happy that our room was an actual apartment suite. The A/C worked well in the living room. However the bedroom was quite hot. This would have been an issue had the outside temperature been warmer.
9,0 Excellent
Pros: Heated underground parking, free breakfast, proximity to downtown.
Cons:
A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of University of Ottawa and Museum of Nature. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Ottawa? This hotel has facilities measuring 1200 square feet (111 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Set in the heart of downtown Ottawa, Sheraton Ottawa Hotel welcomes guests visiting Canada's capital city with superb service, newly renovated guestrooms and thoughtful amenities within minutes from Parliament Hill and can easily explore ByWard Market, the Shaw Centre and Carleton University near the Ottawa train station. After a busy day, relax in our pet-friendly redesigned hotel rooms. Each room features the Sheraton Sleep experience, as well as flat-screen TVs, mini-refrigerators, marble bathrooms, large work desks and free standard Wi-Fi. Club Level rooms grant access to Lounge benefits. Take a dip in our salt water indoor pool, work out in the 24-hour Sheraton Fitness Centre or schedule an appointment at the nearby Nordik Spa-Nature. Savor delicious cuisine or unwind with a cocktail at our on-site restaurants after an evening exploring Ottawa. With more than 7,800 square feet of space, our versatile downtown meeting and event venues are supported by delicious catering and expert planners.
Overall 8,6 Excellent
Based on 2 804 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6,0
Pros: It was located close to Parliament, but far enough from the market that it was out of the noise.
Excellent
10,0
Pros: The staff was extremely gentle and proactive. The location is absolutely strategic to visit the city center. few walks and you are in the pedestrian street.
Okay
4,6
Excellent
10,0
Pros: Very good location, big room and very comfortable beds.
Good
7,0
Pros: Location was ideal. Friendly staff.
Okay
5,8
Excellent
10,0
Pros: The staff lady at desk made our visit and stay superb
Excellent
8,0
Pros: Great location and excellent staff and housekeeping.
Excellent
8,0
Pros: the location was great. Right between the market area & downtown
Excellent
9,2
Pros: The location is the best and very close to the attractions. The room is very comfortable .
Excellent
9,2
Pros: Very Nice location. The rooms were spacious, clean and comfortable for a family of 4.
Good
7,5
Pros: Loved the room, very spacious. Pool and gym was a bonus.
Details
Reviews
Overall 8,6 Excellent
Based on 2 804 reviews
Service
9,0
Location
8,9
WiFi
8,6
Room
8,1
Breakfast
6,5
Value
5,0
Service
8,9
Location
8,4
Room
7,7
Comfort
6,5
Breakfast
6,3
Value
4,6
Service
9,1
Location
9,0
Comfort
7,8
Room
7,7
Breakfast
6,4
Value
4,9
Service
8,7
Location
8,9
6,0 Good
Pros: It was located close to Parliament, but far enough from the market that it was out of the noise.
Cons: The rooms could have used some updates.
10,0 Excellent
Pros: The staff was extremely gentle and proactive. The location is absolutely strategic to visit the city center. few walks and you are in the pedestrian street.
Cons:
4,6 Okay
Pros:
Cons: First of all, when we arrived they had given our room away and ended up giving us a two double bed room which made our sleep awful and very discomforting. We had major lack of sleep due to being so tight and uncomfortable in a double bed. Also, it was quite upsetting that it didn't disturb the Manager that our room had been given away! We also encountered 3 families quite upset yelling and screaming in the lobby cause there reserved room had been given away to other travellers. Plus there were no other rooms available in Ottawa and they just didn't care. Plus we always had to wait 20-25 minutes for our car which was such an inconvenience. We will never stay at Sheraton ever again!!!
10,0 Excellent
Pros: Very good location, big room and very comfortable beds.
Cons:
7,0 Good
Pros: Location was ideal. Friendly staff.
Cons: Had to pay for parking. Windows don't keep out street noise. Construction next door started at 6:30am...that's an early wake-up.
5,8 Okay
Pros:
Cons: No breakfast included, had to use valet parking, no hot tub.
10,0 Excellent
Pros: The staff lady at desk made our visit and stay superb
Cons:
8,0 Excellent
Pros: Great location and excellent staff and housekeeping.
Cons: Bathrooms NEED to be renovated. Outdated Cream toilet and bathtub. Bathtub paint chipped while I was having a bath. Also faucet for shower should be raised higher and replaced with better pressure faucet. King size bed sunk in and needs to be replaced.
8,0 Excellent
Pros: the location was great. Right between the market area & downtown
Cons: only has valet parking
9,2 Excellent
Pros: The location is the best and very close to the attractions. The room is very comfortable .
Cons: Tv doesn't have much to see. Need to pay extra for the carpark.
9,2 Excellent
Pros: Very Nice location. The rooms were spacious, clean and comfortable for a family of 4.
Cons: Parking not included in the booking price which was already quite high.
7,5 Good
Pros: Loved the room, very spacious. Pool and gym was a bonus.
Cons:
Set in the heart of downtown Ottawa, Sheraton Ottawa Hotel welcomes guests visiting Canada's capital city with superb service, newly renovated guestrooms and thoughtful amenities within minutes from Parliament Hill and can easily explore ByWard Market, the Shaw Centre and Carleton University near the Ottawa train station. After a busy day, relax in our pet-friendly redesigned hotel rooms. Each room features the Sheraton Sleep experience, as well as flat-screen TVs, mini-refrigerators, marble bathrooms, large work desks and free standard Wi-Fi. Club Level rooms grant access to Lounge benefits. Take a dip in our salt water indoor pool, work out in the 24-hour Sheraton Fitness Centre or schedule an appointment at the nearby Nordik Spa-Nature. Savor delicious cuisine or unwind with a cocktail at our on-site restaurants after an evening exploring Ottawa. With more than 7,800 square feet of space, our versatile downtown meeting and event venues are supported by delicious catering and expert planners.
Novotel Ottawa City Centre is a trendy full-service 4-star hotel set in the heart of downtown Ottawa. Located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopp ing destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a short walk from the hotel.
Overall 8,5 Excellent
Based on 8 153 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
8,8
Pros: I was very happy with my stay, the hotel service (reception) was exceptional, the beds comfy and the facilities more than adequate. All the staff I spoke with were helpful, friendly and very professional. The hotel location was great and very close to the main attractions and local shops. Thank you!
Excellent
8,8
Pros: Good location, friendly staff.
Excellent
9,0
Pros: the location right in the middle of downtown. It is possible to do most things within a walking distance.
Excellent
8,3
Pros: Really convenient location, central to all the major sights. Hotel is clean, comfortable and has a pool and gym which was a bonus
Good
7,5
Excellent
9,6
Pros: The location was great. The staff excellent. The Albion Rooms outstanding - Jessica is a fantastic server, fun but appropriate and very knowledgeable.
Excellent
10,0
Pros: We were so close to everything. We walked everywhere and staying at the hotel really helped my daughter feel more comfortable with the neighbourhoods around the university!
Good
7,5
Pros: Walking distance to most amenities I needed like University of Ottawa, Rideau Centre and many others!
Excellent
9,7
Okay
4,6
Pros: no much! .
Good
7,0
Pros: The breakfast at the hotel was good, a little pricey so I only ate on the first morning after I arrived.
Excellent
9,2
Pros: No breakfast is included but there are plenty of places nearby. The Le Moulin de Provence was a great counter place with a nice outdoor area. The location is in the tourist section of Ottawa, which is convenient if you are a tourist (as we were). The hotel is clean and modern and the staff at the front desk was helpful and friendly. You do have to pay for parking but you can access the hotel from the garage (it was $28 Canadian per day). The bar was very nice - some very different and frankly weird cocktails available, but normal drinks as well. It was an easy place to stay - no complaints.
Details
Reviews
Overall 8,5 Excellent
Based on 8 153 reviews
Service
9,1
Location
8,8
Breakfast
8,5
Vibe
8,3
WiFi
7,9
Room
7,5
Value
5,1
Service
9,1
Location
8,7
Breakfast
8,2
Room
7,1
WiFi
6,8
Comfort
5,2
Value
4,9
Service
9,1
Location
9,0
Breakfast
8,8
Room
7,0
WiFi
6,5
Value
5,4
Service
9,3
Vibe
8,8
Breakfast
8,7
Room
8,2
Location
8,0
Value
4,7
Service
9,1
Location
8,8
Room
8,6
Breakfast
8,4
Bar
8,4
Value
5,5
8,8 Excellent
Pros: I was very happy with my stay, the hotel service (reception) was exceptional, the beds comfy and the facilities more than adequate. All the staff I spoke with were helpful, friendly and very professional. The hotel location was great and very close to the main attractions and local shops. Thank you!
Cons: We ordered two coffees expresso at the bar, the lady served us the expresso's in big cups without spoons and sugar (we had to ask). The coffee was awful and we paid a lot of money for an undrinkable coffee.
8,8 Excellent
Pros: Good location, friendly staff.
Cons: Pillows were kind of on the hard side and the bed didn't have a sheet by default.
9,0 Excellent
Pros: the location right in the middle of downtown. It is possible to do most things within a walking distance.
Cons: well..... for the price of ---- the assortment was a bit small. Also only less person for service in the breakfast room.
8,3 Excellent
Pros: Really convenient location, central to all the major sights. Hotel is clean, comfortable and has a pool and gym which was a bonus
Cons: The view was okay, we didn’t spend long in our room so it wasn’t an issue.
7,5 Good
Pros:
Cons: The breakfast should include middle eastern menu and Halal meat
9,6 Excellent
Pros: The location was great. The staff excellent. The Albion Rooms outstanding - Jessica is a fantastic server, fun but appropriate and very knowledgeable.
Cons: The coffee maker was frustrating - it was difficult to pour the water in without spilling it all over the place. Also, We both wanted regular coffee - not decaf (one sachet of each are supplied in the room) - I remembered to ask for 2 regular sachets one day but forgot the next. Prior to arrival I requested a shower seat for my daughter - on arrival we were told the hotel didn't have any! The staff were terrific and came up with one, so huge it almost filled the whole shower, but nonetheless got the job done. Ideally we would have been given options before our arrival.
10,0 Excellent
Pros: We were so close to everything. We walked everywhere and staying at the hotel really helped my daughter feel more comfortable with the neighbourhoods around the university!
Cons:
7,5 Good
Pros: Walking distance to most amenities I needed like University of Ottawa, Rideau Centre and many others!
Cons: I didn’t like how I needed to use my room key every time I needed elevators. Especially when I selected the elevator specifically for the parking it would often do the upper floors requested first before going down when selecting parking was the first selection. No TV guide was in the room I had to go request one at the front desk. I spent my first 2 days trying every single channel to find a show I may know. Their TV service would be nice to be upgraded to cable or something more known to public.
9,7 Excellent
Pros:
Cons: Softer pillow please.
4,6 Okay
Pros: no much! .
Cons: dirty halls, dirty carpets, uninviting decor, small rooms
7,0 Good
Pros: The breakfast at the hotel was good, a little pricey so I only ate on the first morning after I arrived.
Cons: I would like to have had a radio in the room. ( I did not have a tablet or mobile phone).
9,2 Excellent
Pros: No breakfast is included but there are plenty of places nearby. The Le Moulin de Provence was a great counter place with a nice outdoor area. The location is in the tourist section of Ottawa, which is convenient if you are a tourist (as we were). The hotel is clean and modern and the staff at the front desk was helpful and friendly. You do have to pay for parking but you can access the hotel from the garage (it was $28 Canadian per day). The bar was very nice - some very different and frankly weird cocktails available, but normal drinks as well. It was an easy place to stay - no complaints.
Cons: The hotel was fine. We were just disappointed in the number of Irish Pubs versus more interesting places to eat in the area.
Novotel Ottawa City Centre is a trendy full-service 4-star hotel set in the heart of downtown Ottawa. Located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopp ing destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a short walk from the hotel.
A stay at Arc The Hotel places you in the heart of Ottawa, within a 10-minute walk of Parliament Hill and National Arts Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has facilities measuring 8880 square feet (825 square meters), including conference space. Limited parking is available onsite.
Overall 8,5 Excellent
Based on 2 067 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8,0
Pros: Staff was incredible
Excellent
10,0
Pros: I’ve been traveling in various cities of Canada and this was the best value for price hotel I stayed in! The personal is very professional and friendly. They explained me all the payment/deposit information and gave advice on how to prolong my stay which I did, as I was very satisfied with the hotel. The personal at the front desk helped me with the plague adaptor. The room was nice and spacious with amazing bathroom and quality supplies. And as great bonus the hotel offers a glass of champagne as a welcome drink :)
Excellent
10,0
Pros: The staff are very helpful and friendly. When I arrived their systems were down and they were working manually. They still made everything very easy to check-in and explained the whole process. Room was great and clean. would stay again.
Good
6,7
Pros: Good location. Room looked nice and clean.
Good
7,5
Pros: Decent hotel right in the heart of Ottawa
Excellent
8,8
Pros: The whole experience was great
Good
7,1
Pros: The bed was wonderfully comfortable and the sheets were great. The air conditioning actually ran and cooled the entire room (sometimes in hotels it barely works) and the water pressure in the shower was delightful.
Excellent
10,0
Pros: Nice location, comfy bed, room is ultra clean. Highly recommended.
Good
6,7
Pros: The hotel is pretty and comfortable
Good
7,1
Pros: Everything you need for a room in city centre
Mediocre
3,0
Pros: The person running the lounge and the location of the hotel.
Excellent
8,3
Pros: The property is centrally located, very close to Parliament Hill, and other points of interest in Ottawa. Very friendly, and helpful staff, especially Alexandre. Rooms are rather spacious, and very clean.
Details
Reviews
Overall 8,5 Excellent
Based on 2 067 reviews
Bar
9,5
Service
9,1
Location
8,7
Room
6,9
WiFi
6,9
Breakfast
5,9
Amenities
5,6
Comfort
5,4
Bar
9,6
Service
9,1
Location
8,2
Room
6,7
Breakfast
6,5
Value
5,8
Comfort
5,2
Amenities
5,2
Service
9,6
Location
8,7
Room
7,1
Vibe
7,0
Comfort
5,4
Amenities
5,4
Location
8,9
Service
8,7
Cleanliness
7,6
Room
6,7
Comfort
5,8
Amenities
5,8
Service
9,2
Location
8,9
Cleanliness
7,7
Room
6,2
Comfort
5,7
Value
5,5
Amenities
5,3
8,0 Excellent
Pros: Staff was incredible
Cons: I question the four star rating
10,0 Excellent
Pros: I’ve been traveling in various cities of Canada and this was the best value for price hotel I stayed in! The personal is very professional and friendly. They explained me all the payment/deposit information and gave advice on how to prolong my stay which I did, as I was very satisfied with the hotel. The personal at the front desk helped me with the plague adaptor. The room was nice and spacious with amazing bathroom and quality supplies. And as great bonus the hotel offers a glass of champagne as a welcome drink :)
Cons:
10,0 Excellent
Pros: The staff are very helpful and friendly. When I arrived their systems were down and they were working manually. They still made everything very easy to check-in and explained the whole process. Room was great and clean. would stay again.
Cons: My room faced an office building and people were looking out the window towards room. Not a big deal you can just close the curtains
6,7 Good
Pros: Good location. Room looked nice and clean.
Cons: My room was connected to the next one through two doors that can be locked from both rooms. At midnight, a family with little children arrived in their room. They were not very noisy, but I could hear them as if they were in my own room because the doors are not soundproof. They woke me up and it was very annoying. It didn't take them long to go to sleep and be silent again, but I had a hard time getting asleep again. Also, the next morning, the shower had very low water pressure.
7,5 Good
Pros: Decent hotel right in the heart of Ottawa
Cons: Standard Facilities, poor cleanliness, smelly hotel.
8,8 Excellent
Pros: The whole experience was great
Cons: Parking in the neighbourhood is not easy / can be expensive (but there is valet parking :)
7,1 Good
Pros: The bed was wonderfully comfortable and the sheets were great. The air conditioning actually ran and cooled the entire room (sometimes in hotels it barely works) and the water pressure in the shower was delightful.
Cons: There was a strange odor when I entered the room, and it intensified when I got into the bathroom. After taking two showers I realized it was the smell of mildew and it was coming from the shower curtain. I asked at the front desk to have the curtain replaced and watched as the employee wrote down to have it cleaned. I reiterated that I'd like it to be replaced, but upon returning to my room it was slightly damp and smelled of cleaner, so clearly that was not done. The real issue, I believe, was with the top part of the curtain, which is the part that doesn't get changed out or washed often. The lower half is detachable, so I'm assuming that's all that's cleaned regularly (the smell reinforced this). Other negatives included almost no natural light in the room (despite a large window, my room faced the side of a brick building) and that there wasn't a fitted sheet on my bed, just a top sheet laying on top of the mattress. Also the entrance to the hotel is HEAVILY perfumed with this musky smell that was rather unpleasant and activated my allergies every time I walked in, followed by the distinct smell of egg sandwiches by the elevators.
10,0 Excellent
Pros: Nice location, comfy bed, room is ultra clean. Highly recommended.
Cons:
6,7 Good
Pros: The hotel is pretty and comfortable
Cons: The staff were dismissive. We were staying there to celebrate my cancer remission anniversary on August 16 before having to leave early to drive to Sherbrooke Quebec on the 17th for a family afternoon wedding - we chose our breakfast and placed the request on our door hoping for a romantic breakfast together with plenty of time to get ready to go in the morning. The breakfast was late - well after the time it was requested for . We called about it and were just told “ it’s coming “ abruptly by staff . When it finally made it to us the person delivering it said she was the only person working the kitchen and room service. It was a Saturday morning . And when we tried to bring it up at check out we weren’t apologized to or even asked about our experience we were just brushed off with “ I’ll let the chef know “. It ruined what should’ve been a beautiful morning for a celebration and weekend he away . Not sure if we shall stay there again .
7,1 Good
Pros: Everything you need for a room in city centre
Cons: Public areas, particularly the bar could have been more welcoming for solo travelers
3,0 Mediocre
Pros: The person running the lounge and the location of the hotel.
Cons: The messed up check in for myself and all my guest. The restaurant as a disaster where we could never get seating or food. I found this hotel to be in a crisis of identity. It wants to be a boutique hotel but isn't.
8,3 Excellent
Pros: The property is centrally located, very close to Parliament Hill, and other points of interest in Ottawa. Very friendly, and helpful staff, especially Alexandre. Rooms are rather spacious, and very clean.
Cons:
A stay at Arc The Hotel places you in the heart of Ottawa, within a 10-minute walk of Parliament Hill and National Arts Centre. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has facilities measuring 8880 square feet (825 square meters), including conference space. Limited parking is available onsite.
Experience modern style and warm service at Ottawa Marriott Hotel, set in the lively downtown district of Ottawa, Ontario, Canada. Make yourself at home in our smartly designed rooms and suites, featuring complimentary Wi-Fi, plush bedding, a Keurig coffee maker and views of downtown Ottawa, Canada. Grab a coffee at our on-site Starbucks before heading out for your meeting or sightseeing in Ottawa. Join us for American fare and a cocktail at "Spin" Kitchen & Bar. Relax and stay fit in our health club with an indoor pool, gym and sauna. Discover 26 elegant event venues, including our revolving Summit space and our grand ballroom. Explore Parliament Hill, the Rideau Canal and the National Gallery of Canada, all at a walking distance from our family friendly hotel. Located right by the new Lyon station, our hotel is 2 stops away from the Rideau shopping Centre, Shaw Centre and ByWard Market. Families will enjoy our Kid's Club and Game Room. A refreshing stay awaits you at our hotel in downtown Ottawa, Canada.
Overall 8,4 Excellent
Based on 3 152 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,8
Pros: Breakfast was good, staff very pleasant!
Excellent
8,8
Pros: Restaurant
Good
6,7
Pros: Liked location, staff, breakfast was just ok. Bed was comfortable
Good
6,3
Pros: The staff at your restaurant was incredibly friendly
Excellent
9,6
Pros: The staff was amazing! It was my dad's birthday and they gave us a surprise. The location is terrific, close to everything. There is a Starbucks connected to the hotel, so you have coffee every time you want. The view from the top of the hotel is stunning also. And the breakfast is pretty good.
Excellent
8,8
Pros: it was excellent except the parking
Okay
4,6
Pros: No free breakfast
Excellent
10,0
Pros: Top Location with wonderful view ( parlement & rideau river) It was perfect
Excellent
9,6
Pros: Location was wonderful - right in downtown Ottawa. Convenient to many attractions and easy to get a cab to others
Excellent
8,0
Pros: The location was convenient for walking to downtown sites.
Excellent
10,0
Pros: Activity room for teens!
Good
6,0
Pros: Location
Details
Reviews
Overall 8,4 Excellent
Based on 3 152 reviews
Location
9,0
Service
8,5
Pool
8,2
Breakfast
7,6
Room
7,2
Comfort
5,7
Vibe
5,2
WiFi
5,2
Location
8,7
Service
8,1
Breakfast
7,6
Room
6,2
Value
5,8
Cleanliness
5,4
Amenities
5,4
Comfort
5,1
Vibe
4,7
WiFi
2,4
Location
8,9
Service
8,8
Room
6,8
Amenities
5,9
Comfort
5,6
Vibe
4,3
Location
9,3
Service
8,4
Cleanliness
6,0
Room
5,9
Amenities
5,5
Comfort
5,1
Location
9,1
Service
7,7
Room
6,6
8,8 Excellent
Pros: Breakfast was good, staff very pleasant!
Cons: We made reservation in early June for our September stay. We arrived from a flight that left Louisiana at 6:00am and arrived in Ottawa at 5;30 that day. we were told our room was not ready to go to concierge. After travelling all day and we are both senior we were ready for our room. at 7:30 that evening after asking to speak to a manager a receptionist finally took it on herself to find us a room. I do not know if I would take a chance and stay at Marriott on Kent or even suggested to friends. I hope this can be brought up at your receptionists meeting,
8,8 Excellent
Pros: Restaurant
Cons: Thought I booked close to Rideau centre , so my mom could walk but it was too far for her. It is a 15 minute fast walk to get there
6,7 Good
Pros: Liked location, staff, breakfast was just ok. Bed was comfortable
Cons: Elevators, hallway and room could be cleaner. There is old carpet smell all over. under ground parking is cramped, dark and not clean at all.
6,3 Good
Pros: The staff at your restaurant was incredibly friendly
Cons: The individual who checked us in was rather unfriendly and curt. I was disappointed that you did not validate parking. The room was dusty and although there were three of us we were only supplied toiletries for one. Even though I requested more they were not delivered. A sharp down turn from when I had stayed there about 8 years ago. Maybe a bit of a spruce up is needed
9,6 Excellent
Pros: The staff was amazing! It was my dad's birthday and they gave us a surprise. The location is terrific, close to everything. There is a Starbucks connected to the hotel, so you have coffee every time you want. The view from the top of the hotel is stunning also. And the breakfast is pretty good.
Cons: WiFi did not work really well.
8,8 Excellent
Pros: it was excellent except the parking
Cons: the parking
4,6 Okay
Pros: No free breakfast
Cons: The hotel not updated looks old
10,0 Excellent
Pros: Top Location with wonderful view ( parlement & rideau river) It was perfect
Cons: All good!
9,6 Excellent
Pros: Location was wonderful - right in downtown Ottawa. Convenient to many attractions and easy to get a cab to others
Cons: The room service menu was very limited
8,0 Excellent
Pros: The location was convenient for walking to downtown sites.
Cons: There were very few dining options closeby. The best option was to walk 20-25 minutes to Byward Market.
10,0 Excellent
Pros: Activity room for teens!
Cons: Forced to pay additional charge for my family sized truck because it was too high to fit in the garage...(North American normal sized truck)
6,0 Good
Pros: Location
Cons: Dingy and old feeling. In need of an update. Not a four star by any means
Experience modern style and warm service at Ottawa Marriott Hotel, set in the lively downtown district of Ottawa, Ontario, Canada. Make yourself at home in our smartly designed rooms and suites, featuring complimentary Wi-Fi, plush bedding, a Keurig coffee maker and views of downtown Ottawa, Canada. Grab a coffee at our on-site Starbucks before heading out for your meeting or sightseeing in Ottawa. Join us for American fare and a cocktail at "Spin" Kitchen & Bar. Relax and stay fit in our health club with an indoor pool, gym and sauna. Discover 26 elegant event venues, including our revolving Summit space and our grand ballroom. Explore Parliament Hill, the Rideau Canal and the National Gallery of Canada, all at a walking distance from our family friendly hotel. Located right by the new Lyon station, our hotel is 2 stops away from the Rideau shopping Centre, Shaw Centre and ByWard Market. Families will enjoy our Kid's Club and Game Room. A refreshing stay awaits you at our hotel in downtown Ottawa, Canada.
Cartier Place Suite Hotel: Your Hotel in Downtown OttawaWelcome to the Cartier Place Suite Hotel, one of the most unique hotels in downtown Ottawa; TripAdvisor recommended and winner of the Certificate of Excellence. Our pet friendly hotel is proud to be family owned and operated.
Overall 8,2 Excellent
Based on 3 476 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,9
Pros: Location is good as it is within reasonable walking distance to the Parliament. The suite is spacious and can comfortable accommodate even 3 guests (1 in the couch).
Excellent
10,0
Pros: Great place to stay while exploring Ottawa! Very friendly staff, helpful, and just plain nice
Good
6,3
Pros: Restaurant
Good
7,5
Pros: Good location Good facilities for families
Excellent
9,2
Pros: Our suite was super clean. The wifi was quite fast. We liked the location, notwithstanding all the construction nearby. The location was convenient for a dog; lots of greenery and a park nearby.
Excellent
8,3
Pros: The staff was really professional.
Excellent
10,0
Pros: Love the pool spa and the park for the kids .. the rooms smelled clean and looked clean and big. The staff was really nice
Good
6,0
Pros: The staff were wonderful!! Everyone was very friendly and helpful.
Excellent
10,0
Pros: I love this hotel. Really great to have a well equipped kitchen to save money on dining out, especially when travelling with kids. Also nice to have a suite...it felt like a home away from home. It was nice that it is also close to great downtown restaurants if you do want to get out. I also like that they have a secure bicycle room where we could lock up our bicycles. I hear that they are pet friendly too. I don't have any pets, and any pets on the premises were well behaved (I didn't hear any barking)
Excellent
9,2
Pros: The location is great right downtown. And with free parking on the weekend, the City Hall parking was nearby with plenty of space there. Staff was helpful and extra coffee was provided on request.
Excellent
10,0
Pros: Kitchen is complete with utensils and cooking ware
Excellent
9,0
Pros: Location is terrific and having access to kitchen facilities is a huge plus.
Details
Reviews
Overall 8,2 Excellent
Based on 3 476 reviews
Location
8,5
Service
8,4
Pool
8,3
WiFi
8,1
Room
6,8
Value
5,0
Amenities
4,6
Breakfast
3,9
Vibe
3,1
Pool
8,4
Location
8,3
Service
8,2
Room
6,3
Value
5,9
Comfort
4,9
Amenities
4,4
Vibe
1,9
Service
8,9
Location
8,4
Room
7,2
Comfort
6,4
Value
4,6
Vibe
2,9
Location
8,6
Service
8,4
Room
6,1
Comfort
5,8
Value
5,6
Vibe
2,9
Location
8,8
Service
8,6
Room
5,8
Comfort
5,7
7,9 Good
Pros: Location is good as it is within reasonable walking distance to the Parliament. The suite is spacious and can comfortable accommodate even 3 guests (1 in the couch).
Cons: There's a road construction in the street going to the hotel making it difficult to find it. Parking is expensive compare to the other hotels ($30/night). There's no TV in the bedroom and one of the pillows smells like it hasn't been washed for a while.
10,0 Excellent
Pros: Great place to stay while exploring Ottawa! Very friendly staff, helpful, and just plain nice
Cons:
6,3 Good
Pros: Restaurant
Cons: Water turned off at night due to construction....no notice on booking or reduction
7,5 Good
Pros: Good location Good facilities for families
Cons: Parking garage is very tight Parking rates are a little pricey
9,2 Excellent
Pros: Our suite was super clean. The wifi was quite fast. We liked the location, notwithstanding all the construction nearby. The location was convenient for a dog; lots of greenery and a park nearby.
Cons: The lines for check in and check out can be pretty long. The cost for parking and the extra cost for a dog was very expensive.
8,3 Excellent
Pros: The staff was really professional.
Cons:
10,0 Excellent
Pros: Love the pool spa and the park for the kids .. the rooms smelled clean and looked clean and big. The staff was really nice
Cons:
6,0 Good
Pros: The staff were wonderful!! Everyone was very friendly and helpful.
Cons: The bed was extremely uncomfortable. It was the little things they missed. No hand towels, no lotion, only bar hand soap. No tv in the bedroom, the one in the livingroom was small. And it's dated, you actually get a key not a key card to enter room
10,0 Excellent
Pros: I love this hotel. Really great to have a well equipped kitchen to save money on dining out, especially when travelling with kids. Also nice to have a suite...it felt like a home away from home. It was nice that it is also close to great downtown restaurants if you do want to get out. I also like that they have a secure bicycle room where we could lock up our bicycles. I hear that they are pet friendly too. I don't have any pets, and any pets on the premises were well behaved (I didn't hear any barking)
Cons: Our suite was above the area where staff convened in their breaks, and sometimes that was noisy or we had to close our window to avoid 2nd hand smoke. Not a huge deal.
9,2 Excellent
Pros: The location is great right downtown. And with free parking on the weekend, the City Hall parking was nearby with plenty of space there. Staff was helpful and extra coffee was provided on request.
Cons: Especially with the construction going on at Elgin St., Waze was a great help getting there. For on street parking it is hard to find a space.
10,0 Excellent
Pros: Kitchen is complete with utensils and cooking ware
Cons: Nothing
9,0 Excellent
Pros: Location is terrific and having access to kitchen facilities is a huge plus.
Cons: The decor was a little weary, of an earlier era. But it would not deter me from returning.
Cartier Place Suite Hotel: Your Hotel in Downtown OttawaWelcome to the Cartier Place Suite Hotel, one of the most unique hotels in downtown Ottawa; TripAdvisor recommended and winner of the Certificate of Excellence. Our pet friendly hotel is proud to be family owned and operated.
With a stay at Capital Hill Hotel and Suites in Ottawa (Downtown Ottawa), you'll be steps from National Arts Centre and 6 minutes by foot from Parliament Hill. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 7,9 Good
Based on 4 163 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,0
Pros: The Location
Excellent
8,5
Pros: Location, location, location ! The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway.
Excellent
8,0
Pros: Location
Excellent
10,0
Pros: Location, staff.
Excellent
9,2
Pros: Great downtown location. Nice big room.
Excellent
10,0
Pros: Front desk staff were very very excellent in their customer service. We were in Ottawa to visit all the sites and were constantly asking them for directions. Every one of the front desk staff day and night were so responsive and receptive. Kudos to all
Excellent
10,0
Pros: Clean comfortable and everything I needed was within reach. I’m happy my first stay in Ottawa was here.
Excellent
8,8
Pros: It is close to everything.
Excellent
9,2
Pros: breakfast was excellent, good friendly service, good food
Good
7,5
Good
7,9
Okay
4,6
Details
Reviews
Overall 7,9 Good
Based on 4 163 reviews
Location
8,7
Service
8,1
Room
6,0
Breakfast
4,8
WiFi
3,6
Wellness
3,1
Amenities
3,1
Vibe
2,7
Bar
1,8
Location
8,8
Service
7,4
Room
5,8
Breakfast
4,2
Amenities
2,9
Vibe
1,8
WiFi
1,8
Location
8,7
Service
8,1
Breakfast
5,7
Room
5,6
Comfort
5,3
Amenities
3,1
Vibe
2,5
WiFi
2,1
Location
9,0
Service
8,7
Room
5,8
Location
8,8
Service
7,7
Comfort
5,4
Room
5,0
Amenities
3,2
Vibe
2,2
8,0 Excellent
Pros: The Location
Cons: No
8,5 Excellent
Pros: Location, location, location ! The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway.
Cons: The sum of all the reviews I read were a better reflection of the experience than I expected. The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway. Great location! Not in a room with an opportune view, but such a prime location to government and financial buildings, sightseeing, shopping, and dining.
8,0 Excellent
Pros: Location
Cons: WiFi, Breakfast and Parking
10,0 Excellent
Pros: Location, staff.
Cons:
9,2 Excellent
Pros: Great downtown location. Nice big room.
Cons:
10,0 Excellent
Pros: Front desk staff were very very excellent in their customer service. We were in Ottawa to visit all the sites and were constantly asking them for directions. Every one of the front desk staff day and night were so responsive and receptive. Kudos to all
Cons: One factor was the bathroom. There was a slight mouldy odor around the toilet. Also when taking a shower the water coming from the tap was hot but when the shower was turned it the water fluctuated from hot to very cold. Not a pleasant way to shower.
10,0 Excellent
Pros: Clean comfortable and everything I needed was within reach. I’m happy my first stay in Ottawa was here.
Cons:
8,8 Excellent
Pros: It is close to everything.
Cons:
9,2 Excellent
Pros: breakfast was excellent, good friendly service, good food
Cons: the exterior of the building could have been more inviting but then again it is an older building .The facilities s were very clean and very comfortable
7,5 Good
Pros:
Cons: Quality of the room is not worth the price I paid.
7,9 Good
Pros:
Cons: Bit of a dated building. No real modern amenities
4,6 Okay
Pros:
Cons: No fridge and the check in time was awfully late. Need to have a more accommodating staff and better service.
With a stay at Capital Hill Hotel and Suites in Ottawa (Downtown Ottawa), you'll be steps from National Arts Centre and 6 minutes by foot from Parliament Hill. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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