Value for money
Distance to city centre
Distance to airport
|"Free WiFi for Marriott Bonvoy members"||(in 3 reviews)|
|"Very clean and great location"||(in 80 reviews)|
|"Very friendly and helpful staff."||(in 61 reviews)|
|"Indoor poor and hot tube."||(in 6 reviews)|
|"The pool was very very dirty"||(in 8 reviews)|
|"Car parking was difficult."||(in 23 reviews)|
|great location||in 189 reviews|
|location and room||in 138 reviews|
|staff very friendly||in 121 reviews|
|room with a view||in 93 reviews|
|comfortable bed||in 79 reviews|
|valet parking||in 64 reviews|
|breakfast buffet||in 41 reviews|
|room service||in 34 reviews|
|excellent service||in 33 reviews|
|rideau centre||in 32 reviews|
|location and the pool||in 29 reviews|
|shopping mall||in 25 reviews|
|hot tub||in 19 reviews|
|close to downtown||in 15 reviews|
|marriott bonvoy||in 11 reviews|
|close proximity||in 6 reviews|
|major attractions||in 5 reviews|
|rideau canal||in 3 reviews|
|la chambre||in 1 review|
Over and above
Before our arrival we were contacted to ensure all our needs would be met. From the valet to the desk personnel to having transportation arranged for our evening to a special anniversary gift delivered to our room we were overwhelmed and so pleased with the attention all the staff paid to us. It made the stay so much more enjoyable and effortless.
The staff are patient and take their time to explain whatever we asked. They made sure we were taken care of. They found and supplied us with a wheel chair. They had a great disabled room. Easy access to a shopping mall.
For disabled it was a long hall but wheel chair availability made it easy.
Kids running around hote,l screaming well after 1100pm ,older hotel,needs updated.
They oversold the rooms. They did not have a room for me I had to sleep on a cot in a conference room!
Absolutely lovely stay
Not only was the lobby staff friendly and engaging, they were extra attentive. The room with the Parliament view was fantastic and no details were overlooked -- linens, towels, cleanliness. Could not have done better for reasonable price or for greater cost.
We loved everything!!! it was right in the center of everything, so walking was perfect.
there was nothing we didn't like.
Excellent bed, excellent location. It is walking distance to everything. Staff are very friendly and provide excellent service!
The comfort very good
I had an amazing view on the 2 most historic sites in Ottawa, the parliament and the chateau laurier...that alone was worth the cost
It is an average hotel and rather expensive, if I had a room facing the backyard it would have been very disapointing. No free internet which is really bad
We had an excellent experience at the Westin Ottawa. Our room was on the 21st floor overlooking the Parliament buildings - it couldn't have been better. The room was spacious and well-designed. We would definitely return here.
the filthy scum that surrounded the swimming and jakuzzi pools
An excellent welcome, and room explanation etc. Nothing was too much trouble for the staff. Food excellent and good value.
Not having beauty treatments available in situ-i.e. facials.
Helpful staff, clean room, very comfortable, good location but a little hard to reach due to current construction. Close to Byward market, which we loved for browsing, shopping and eating. Concierge was extremely helpful with directions for getting to and around Montreal, our next stop.
This was a great hotel and the staff was very accomodating. Booking.com did not effectively communicate our reservation to the hotel but it was still honored by Westin. They even upgraded our room to off-set the mix up.
We liked everything. It was across from Parliment. A perfect location.
I requested a room upgrade to a renovated room and did not receive one - none were available. View from the room was poor.
Location was great and have stayed in the past with good results.
As I booked on line there was no mentioned of early morning construction! I was told I would not have access to any water facilies in my room after 9am in the morning, this was very inconvenient.
Rest assured with our Commitment to Clean experience at The Westin Ottawa hotel. Our modern hotel is located in the Ottawa business district across from the Rideau Canal, an UNESCO World Heritage Site. Our renowned Shore Club restaurant is a popular dining choice for hotel guests and Ottawa locals alike. Stay active during your visit to Canada with our hotel's fitness offerings, including our indoor saltwater pool, our modern fitness center and our private squash courts. Host your next conference or event in our dynamic venues, connected to the Shaw Convention Centre, and take advantage of our state-of-the-art AV equipment and expert planning services. Enjoy a restful night's sleep in refined hotel rooms and suites with enriching amenities and stunning views of the Ottawa cityscape.
based on 724 reviews
Value for money
Policies vary by room type and provider.
The Shore Club serves you scrumptious delights for lunch and dinner, featuring seafood and hefty steaks. For a more casual meal, drop in at the Daly’s Express where you can enjoy snacks and coffee. Room service is available 24h a day, so you can eat whenever hunger strikes. One unique service the hotel provides is their special menus, such as the Sleep Well Menu that includes lots of amino acids and vitamins – perfect if you’re jetlagged. A kid-friendly menu caters to your children’s requirements.
A broad range of massages and other therapy treatments can provide you with in-room or spa services for a relaxing time. The hotel’s designated running concierge is happy to take you on a jog through the most beautiful parts of Ottawa, either in a private session or as part of a group run. A spacious Jacuzzi is part of the indoor heated saltwater pool for the ultimate downtime.
As a conference hotel, The Westin Ottawa boasts over 47,000 sq ft of event space, including 27 conference rooms and their on-site grand ballroom, which counts to the biggest the city has to offer with more than 16,000 sq ft. The meeting rooms are equipped with ergonomic chairs, screens, and whiteboards, while the ballrooms have natural light in a sophisticated setting for grand banquets and weddings. Catering options can be arranged if you want to put the cherry on top of your planned event.
Benefit from the on-site hotel parking lot to keep your car close-by and secure. Rates to use the private parking lot are approximately C$ 4.50 (about $3.40) per hour and C$ 30 (about $23) per day. To add more comfort to your stay, you can also request valet parking services, which come at a price of C$ 48 (about $37) per day. The parking lot also provides one electric car charging station that can be used free of charge by hotel guests.
Pet-friendly rooms allow you to indulge in the high comfort this hotel provides, but with the company of your dog of up to 70 lb. Unlike most other hotels, The Westin Ottawa does not charge an extra fee for your pet, but a waiver must be signed upon arrival. The maximum occupancy of pets per room is two.
Start your day with the delicious and extensive breakfast buffet provided at the hotel. From simple bread, butter, and jam to warm omelets and pancakes, you will surely find something to your taste. In order to enjoy the scrumptious breakfast every morning, guests have to pay about C$ 32 (around $25) per person and day.
One of the hotel’s perks is its close distance to the airport, with only 15min of driving separating you. To get there, head towards Route 79 N and then turn left onto Colonel By Drive. Follow the drive until the hotel appears on the left-hand side. (Prices checked 30/07/19).
The Westin Ottawa is located at 11 Colonel By Drive in Sandy Hill, 1,1 km from the centre of Ottawa. Shaw Centre is the closest landmark to The Westin Ottawa.
Check-in time is 15:00 and check-out time is 12:00 at The Westin Ottawa.
No, The Westin Ottawa does not offer free Wi-Fi.
No, The Westin Ottawa does not offer free parking.
No, The Westin Ottawa does not offer free airport shuttle service.
The Westin Ottawa is 11,5 km from Ottawa. The Westin Ottawa is 84,7 km from Ogdensburg.
Yes, The Westin Ottawa is a pet-friendly hotel.
Yes, The Westin Ottawa has a pool on-site.